Best Western Plus Fort Worth Forest Hill Inn & Sui

United States , Fort Worth - TX
Fort Worth, 3230 Forest Hill Circle
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100 reviews shown

10/10

Exceptional

14 Mar 2026

Patsy

Parking lot well lite. The rooms are always super clean. The staff is very helpful. My parents traveled with me and were having trouble with the TV. The manager came in and took care of the situation quickly. The air conditioner keeps the room as cool or warm as you need it to be. We always stay at this property when we travel in to see our grandchildren.

Family

10/10

Exceptional

11 Dec 2025

Patsy

Extremely clean! And quiet during the night as well

Leisure

10/10

Exceptional

30 Nov 2025

LaRay

Room was clean and exceeded expectations. Staff was friendly and welcoming…

10/10

Exceptional

08 Oct 2025

Patsy

We stay here from time to time when we come to visit our grandchildren. It’s always been very clean and I feel secure when I stay here.

Leisure Family

10/10

Exceptional

30 Sep 2025

Rekida

I was VERY impressed by this location. I don't like to travel far away from home, because of the horror stories of the hotel happenings. But let me just say, upon entering the building, it was very clean. The staff was extremely professional, polite and helpful. My room was very clean. The grounds were kept very nice. Parking was amazing. I am VERY pleased and I will choose this place over and over again. I've already recommended this location to some friends who should be coming to the area next month. Thank you all, for making my stay so pleasant. I appreciate you all. 💜

Leisure Self

2/10

Poor

21 Aug 2025

Rosa Isela

Not working bathroom hair in bathtub and towels

Leisure Family

6/10

Pleasant

04 Aug 2025

Joseph

Decent, okay for the price point.

Just okay, area around the place is run-down. Hotel is showing age, smelled like pot in many areas, elevator smelled like old oil and rubber, very unpleasant. Bathroom in lobby was not clean. Room itself was clean and pleasant, staff was nice. Overall average stay for the money, neighborhood was a little rough. Swimming pool was clean and enjoyable.

Self

10/10

Exceptional

27 Jul 2025

Gary

Overall property was good,service was good, breakfast was 3 out of 5 stars. carpet and bathroom floor could have been cleaner and better kept. There was no working lighting around pool area or in the pool .

Leisure Family_with_children

8/10

Excellent

27 Jul 2025

Denise

Remodeled property but good for inexpensive stay. Worth the price!

Leisure Partner

10/10

Exceptional

19 Jul 2025

Virginia

Very clean, safe and friendly helpful staff.

Business Partner

2/10

Poor

12 Jul 2025

zelenia

Bed sheets had a hole and stains, charge too much for deposit and not refund immediately

8/10

Excellent

09 Jul 2025

Mika

Good location and the staff is very nice. It’s convenient and quiet. We were able to get on the interstate and go where we needed quickly.

Leisure Family

2/10

Poor

09 Jul 2025

Kriston

Absolutely DO NOT recommend this property. It was a horrible experience starting when we checked in. The guy working the front desk had my reservation confused with another one. Took forever to check in. I asked for bottom floor a week in advance and they wouldn’t do that. The first room they put us in was hot and the AC wasn’t working. After adjusting the thermostat, we called the front desk and asked for a new room because it wasn’t working. He said he would come up and take a look at. He adjusted JUST LIKE WE DID, and said he would come back in an hour to see if that worked. So for the meantime we had to suffer for that hour. The temp got up to 77 degrees in there during that time. Another guy came up and asked me to go look at a different room. The other room was so much cooler. He then went on to say that the thermostat temps are incorrect. Lie but okay. I said can we have this room please and he said it’s the same as the other room “look feel the air coming out”. It took an act of congress to get him to let us switch to that other room. Then we were having dinner in the lobby and my finance asked if they could turn the tv on in there and they refused. Another night we were all outside and my fiance and the kids were playing with toys and one of the people working the front desk came outside and said they weren’t allowed to play out there. Every single staff member was rude. I will never stay here again.

Leisure Family

4/10

Poor

10 Jun 2025

James

Needs some help

Friday night check in….8:30pm, waited at front desk for over 10 min for someone to show up, when they finally did it was clear they could care less about their job. Saturday morning “automatic” coffee machine did not work, I’ll just stop there.
We will find other options to stay for sure next time we are in the area.

Friends_and_family Family

8/10

Excellent

30 May 2025

Andrea

Was good

10/10

Exceptional

26 May 2025

Patricia

The room was clean and loved the swimming pool.

Leisure Partner

10/10

Exceptional

18 May 2025

Enjenee

Nice stay

Leisure Family_with_children

10/10

Exceptional

27 Apr 2025

James

I love the areas, clean , & very well kept

Business_and_leisure Partner

10/10

Exceptional

26 Jan 2025

Kyla

Very friendly staff! Our room was super clean as well as the rest of the hotel! Very nice and quiet.

Leisure Pet

10/10

Exceptional

19 Jan 2025

Sandra

Wonderful

Business_and_leisure Family

4/10

Poor

10 Jan 2025

Evangeline

Stained sheets, dripping A/C wet a lot of the floor.

Leisure Family

10/10

Exceptional

03 Dec 2024

Mark

Nice and clean

10/10

Exceptional

29 Nov 2024

Verified traveler

Jacuzzi room is SICKKKK!!

Friends_and_family Friends

10/10

Exceptional

27 Nov 2024

Jennifer

Good

10/10

Exceptional

21 Oct 2024

Terronica

Good breakfast

Leisure Family

10/10

Exceptional

21 Oct 2024

Terronica

Clean

Leisure Family

10/10

Exceptional

14 Oct 2024

William

Property was fresh and clean. Staff were friendly and helpful.

10/10

Exceptional

10 Sep 2024

Glenn

Location from Interstate and main streets. Very quiet and well lit parking lot

Business_and_leisure Partner

10/10

Exceptional

10 Aug 2024

maria

Nice property

8/10

Excellent

05 Aug 2024

Dale

Hotel check in clerk was not very friendly.

Leisure Partner

4/10

Poor

04 Aug 2024

Ashley

Terrible

There was no indication that there would be a deposit and I had to pay $100 deposit when I got there. The man at the front desk was rude and was suggesting I didn’t have the money. That wasn’t the case I just didn’t understand the reason for the deposit. There was tiny black bugs in the bed and the curtain would not close and if I were to undress everyone would see me.

Self

4/10

Poor

20 Jul 2024

Anna

It was ok.

It was ok. You could hear everything from the next room, we there it was the lady cleaning and playing her music or the family staying and telling most of the night. The room also smelt a little weird but nothing a room spray couldn’t fix. The sheets were torn but it wasn’t a huge deal. Very little lighting in restroom.

Friends_and_family Family

10/10

Exceptional

18 Jul 2024

Marisol

It was a nice place

Leisure Family

10/10

Exceptional

29 May 2024

James

Great area and nice breakfast.

Leisure Family_with_children

10/10

Exceptional

18 Mar 2024

Jose

Great location and excellent service. Clean hotel and room. Acceptance of our doggie at a reasonable price. Thank you.

Leisure Pet

4/10

Poor

14 Mar 2024

Lee

Mattress was very uncomfortable. AC struggled to cool the room. Key stopped working after the first night. Very low water pressure. TV had very limited variety of programming. Friendliness of staff was hit-or-miss. I understand where in the market this hotel fits. Despite being the pricier hotel in the area, many of its direct competitors provide vastly superior service in these areas. Best Westerns are apparently independently owned and operated. However, I will not be staying with a Best Western again with more consistent options available.

Business Self

2/10

Poor

17 Jan 2024

Shannon

The staff was rude all but house keeping,
Food was gross made my family ill,
I won't be staying here again and will not tell friends and family to stay here!!!

Business_and_leisure Family_with_children

2/10

Poor

31 Dec 2023

Briar

The property was fine at the Best Western down the road, however.

2/10

Poor

15 Dec 2023

Luis A

Will not stay again

Deposit is too high
Customer service was rude and elevator wasnt working correctly

Friends_and_family Family

6/10

Pleasant

19 Nov 2023

Kimberly

Just okay

There was either someone smoking weed next to us or previously in our room as the smell was very strong in the bathroom. We kept the door closed to the restroom so the odor in the room would not be bad and the vent in the bathroom did not work.

Friends_and_family Family

4/10

Poor

12 Nov 2023

Verified traveler

Room not ready

Check-in was 3:00pm, we got there at 5:45pm and our room was not ready. We were told there was a new cleaning lady and they were running behind. We finally got our room at 6:30pm. We were offered late check out (12:00pm instead of 11:00am), but that did not work for us since we had somewhere to be early in the morning.

Friends_and_family Family

10/10

Exceptional

29 Sep 2023

Juvelio

Room was very clean

10/10

Exceptional

09 Sep 2023

Anna

Price was high but staff was friendly

Business_and_leisure Partner

8/10

Excellent

08 Aug 2023

Magdalena

Everything

Leisure Family

10/10

Exceptional

22 Jun 2023

Kaylan

Good stay

Leisure Self

6/10

Pleasant

27 May 2023

Cynthia

The front desk staff person attitude was rude, not sure if she was having a bad day.

Leisure Friends

10/10

Exceptional

21 May 2023

James

Clean facility, friendly staff, great amenities. Breakfast was great. Plenty of parking.

Leisure Family

4/10

Poor

02 Apr 2023

Ashley

Not recommended for handicap accessible!

Bar isn’t open because of “COVID”. This is the first Best Western Plus that did not have a convenient store to grab and go. The breakfast was…undesirable! Food was dry and stale. Waffles were good! The room had NO VENTILATION! Not even in bathroom! Handicap accessible room was NOT user friendly! If my friend who is wheel chair bound was alone, she could not get into the bed, turn the switch to lights on and off by the bed, nor get into the closet where it is placed. She also could NOT change the ac temp! Couldn’t use bathroom mirror because of placement, and was not able to get to the sink without help. They need to see ADA compliancy measurements. Staff was nice, especially the gentleman who checked us in!!!

Friends_and_family Family

8/10

Excellent

11 Mar 2023

Alexis

Nice

6/10

Pleasant

30 Jan 2023

John

Room was dirty

Friends_and_family Family

10/10

Exceptional

14 Jan 2023

Eleuterio

Did not like that there where a lot of kids running around in the hallway at night

Leisure Family_with_children

10/10

Exceptional

14 Jan 2023

Thomas

Kindness

The staff was very friendly on my arrival.

Business

10/10

Exceptional

12 Dec 2022

rockell

Staff was very friendly

Leisure Partner

2/10

Poor

23 Oct 2022

Susana

A lot noise, party in next room still 3:30 front desk didn't do nothing 😑

Friends_and_family Family

8/10

Excellent

15 Sep 2022

Katherin

The location was Great for us but the toilet was a problem. Overall the stay was perfect!!!!

Family

4/10

Poor

16 May 2022

Kyle

Lipstick on a pig

Room was dirty. Curtains had stains. Vents were rusty. Shower head sprayed everywhere.

Partner

8/10

Excellent

09 May 2022

Verified traveler

Just ok

The staff is great, very professional and helpful.
The property was just ok, our room wasn’t the cleanest - small couch had rips in it, coffee table was all scratched up, shower had stains on the walls. Also, the elevator is super slow.

Friends_and_family Family

10/10

Exceptional

07 May 2022

Jessie

Easy to find and not far from where we needed to be. Liked that there were plenty of food choices around.

Business Family

10/10

Exceptional

29 Apr 2022

Rena

Cleaned property

Leisure Family

8/10

Excellent

26 Apr 2022

Tina

The staff was really nice! A to staff! Breakfast was okay. You get waffles, eggs, sausage, cereal, yogurt, etc. The pool was closed. Its a decent hotel for the price. We switched rooms to see if the bed would be better in a different room but it wasn't. Unfortunately, we left early and booked another hotel after 5 days. The bed was horrible. My back was killing me.

Business_and_leisure Partner

10/10

Exceptional

19 Apr 2022

Luis

Just an other friendly comment.

Hotel is very nice and clean, amenities are really good, only thing I’ll like to see next time, maybe some fruit on the breakfast menu. Other things I like, is that there are so many good stores in the area, freeway access it’s really easy as well.
Overall, my stay at this hotel was awesome.

Friends_and_family Family

8/10

Excellent

17 Apr 2022

Edwin

The only thing that needed improvement was the shower head. It didn’t function properly.

Leisure Friends

10/10

Exceptional

08 Apr 2022

Brandon

It was a good stay beds clean room clean breakfast good I recommend

Friends_and_family Family

8/10

Excellent

04 Apr 2022

Ricky

Good

Business_and_leisure Family

10/10

Exceptional

26 Mar 2022

Eunice

Fast check in room very clean

Leisure Family

2/10

Poor

25 Mar 2022

Albi

This place was full of bed bugs. I canceled my booking on my first night here and returned my keys and I’m still getting charged for 3 nights even tho I didn’t spend a single night here. The manager is so rude and will not refund you your money back. Worst place ever and I looked back to this hotel history and they already had a bed bug report back in 2016 so that tells you how long they’ve had bed bugs for and not do anything about it.

Friends_and_family Family

10/10

Exceptional

22 Mar 2022

carlos

Everything went as planned check in was fast front desk was really helpful

Leisure Self

8/10

Excellent

18 Feb 2022

Paul

Management there was very polite friendly helpful the facility was clean I would definitely stay there again

6/10

Pleasant

25 Jan 2022

Amanda

At first I was impressed they allowed us to have early check in and was really happy, room was pleasant when we arrived. That evening when we went to shower the shower wouldn’t drain and the head was so high that it shot at the back of the shower when you tried to move it water sprayed from top of shower. Call to ask for blow drier and I

2/10

Poor

14 Jan 2022

Michelle

Our room didn’t lock or close at all so at any moment someone could come into our room. There was a domestic disturbance on our floors so cops were present within us being there for 15 minutes. The room smelled like cigarette smoke and we were weren’t able to adjust the AC in the room. We ended up leaving within the hour and staying elsewhere

Business Partner

8/10

Excellent

30 Dec 2021

Peter

Not the best hotel we stayed at on our drive west

The stay was only OK as even though the staff were attentive the hotel was very noisy and run on a shoestring for amenities and comfort.

Partner

8/10

Excellent

27 Nov 2021

Expedia

Let’s tidy outside!!

The hotel itself is fine. Staff were pleasant. Bed was comfortable. Room was clean. I grabbed coffee & an apple for breakfast. What I couldn’t help but notice was excessive trash in the parking lot, so perhaps a trash can or two would help guests with a proper way to dispose of garbage. The view from my room was a garbage filled ditch running along an empty field. Maybe a beautification team can adopt the exterior space to clean it up?

Friends_and_family Friends

10/10

Exceptional

26 Nov 2021

Charles

could have had a better breakfeast .

Leisure Family

2/10

Poor

20 Nov 2021

Regina

Terrible!

This is the worse hotel we ever stayed! We noticed the water in toilet looked dark before we flushed it and it was backed up really terrible. Told the front desk about it and she offered us to use another room’s restroom.. We chosen not to! My husband decided to use guest restroom on the 1st floor instead. Breakfast was sucks!. Don’t recommend anyone stay there!

Partner

2/10

Poor

25 Oct 2021

Sasha

Nothing nice about this hotel, I didn’t stay the night there. I actually checked out after minutes of being there due to run down and uncleanliness rooms.

Leisure Family

4/10

Poor

24 Oct 2021

Michael

The shower switch or drain was brocken, the ceiling had cracks all in it, the closet door was broken and it was a smoke free room but smelled like smoke.. was a king bed but had really small square pillows

Leisure Family

2/10

Poor

23 Oct 2021

Lezmar

Well.
The room we stayed had bed bugs.
We end up sleeping on the floor .
It was very late when we arrived so it was no way to go out and look for something else…

The young boy at the front desk in the middle of the night had no clue on what to do we just asked for mor blankets so we can go to sleep.

We need to get up very early for a competition we had to attend.

When we came back to the property after the race I talked to the front desk person and he told me the manager will be there in 10min.

After the 10min passed he told me that the manager will take longer about 45min to an hour to get there.

But they will inspect the room and will called me back.

All this happened before checking out.

Well is 930pm and nobody has called…

I think will be nice to get my money back.

I wanted talk to the manager to show the bug bites.

But of course no response.

I have used Expedia for long time and this is the very first time something like this happened.

Once again I would like to get my money back.

If you have any more questions please fill free to call me.

Alejandro Borja 9039203907

Business Family

2/10

Poor

11 Oct 2021

LIS

Unfortunately, this was a terrible stay. The hotel was in super dirty conditions. The noise from other rooms was intolerable, staff not friendly. This hotel is also in a very sketchy and dangerous area.

Leisure Family

6/10

Pleasant

10 Oct 2021

Stephen

Room furnishings worn, but room was clean. A/C unit worked well, but with consistent unusual noise. Both guests bitten (bedbugs or spiders) during the night; when brought to the attention of desk clerk, his response was \"thank you, we will check it out.\" I asked what that meant, and he replied \"so there is no problem for the next guest.\" When I asked \"so what about us?\", he just shrugged his shoulders. Won't stay there again, and will discontinue using the Best Western in Brenham for business as well.

Leisure Partner

8/10

Excellent

21 Sep 2021

Thomas

Standard BW with Expected Condition and Services

Hotels.com reservation didnt go thru but got charged by them qnyway. S3vveral calls and hours layer got it resolved. bBoked on-site via BW. Super friendly and helpful front desk agent.
Room was large and clean. No complaints.
Individually wrapped egg sandwich and fruit for breakfast.
Easy access to interstate but just regular fast food joints nearby. Good stay.

Partner

6/10

Pleasant

14 Sep 2021

Jose

Dated, smelly, no good...

Dated, need an urgent renovation. Smell a lot!.
The AC unit was very noisy.
The coffee machine was a disaster, breakfast was barely ok.
There are way better options nearly and better prices.

Friends_and_family Family

6/10

Pleasant

07 Aug 2021

Verified traveler

The property was conveniently located, and I have stayed there numerous times. However, on this visit, the property and amenities were not up to the usual expectations. The staff was not very friendly. The breakfast was very sparse...in fact, on the 2nd day, there was hardly anything....only a few muffins, juice machine broken, waffle machine working but no syrup or butter and no breakfast sandwiches. The room was ok, but we found shoes under the bed left but previous guests, so not sure how thoroughly they clean. Pool and fitness center closed. TV remote didn’t work. I will not stay there again.

Leisure Family

8/10

Excellent

27 Jul 2021

Verified traveler

Great property, quiet..

Leisure Self

4/10

Poor

20 Jul 2021

Luis A

Good but little problems

Room smelled a little weird , always book this hotel for always clean but last time room was stained so it was ok this time

Friends_and_family Family

8/10

Excellent

18 Jul 2021

Verified traveler

The guy that checked us in was so nice and friendly. He made us feel welcome. He was so nice durning our while stay. The rooms could have been a little cleaner. But it was nice.

Business_and_leisure Friends

2/10

Poor

16 Jul 2021

Kevin

Not a good experience. Staff was unpleasant

Business

8/10

Excellent

10 Jul 2021

Jospeh

I would stay again.

It took over 25 minutes to get checked in. Had only 1 guy working, felt bad for him, but no excuse for the hotel. Ice machine did not work on the 3rd floor. Our room had no sheets or pillows for the sofa coach. Very clean room and roomy!

Friends_and_family Family

6/10

Pleasant

04 Jul 2021

Verified traveler

This was a terrible experience for my family. After checking we went to make up the pullout bed and discovered blood on the mattress cover that had not been washed or cleaned at all. When we brought it to the employee’s attention they only said they could not give us another room like ours. They never offered to give us a different room to split our party. They never offered another mattress pad or mattress. They never offered to clean it themselves or remove it. We had to remove it ourselves and bring it to them. I repeat, we had to remove a bloody mattress cover and bring it to the front desk to show them. When we asked to speak to a manager we were told one would not be present until noon the next day after we had checked out.

The following morning, we noticed that another bed in the room also had blood stains. This sheet had been washed but the stains remained and our children had slept on the sheets before we noticed. Again, we were told there was nothing they could do except text the manager to call us. We’re now well down the road and have still not spoken to a manager.

I will update this review if I do hear from someone.

Overall this was a disgusting room and disappointing employee help. All the front desk did was blame housekeeping and say there was nothing they could do. I believe them, this is a management problem when no employee knows what to do about this.

I will not stay at this hotel again and recommend no one else does as well.

Leisure Family_with_children

6/10

Pleasant

02 Jul 2021

Verified traveler

My reservation wasn't right. I asked for two nights and got charged for one.. inconvenience for real. .

Leisure Partner

10/10

Exceptional

30 Jun 2021

Joelle

Clean and reasonable price

Clean place to stay

Friends_and_family Family

10/10

Exceptional

25 Jun 2021

Verified traveler

The room we were in was pretty good size!

Leisure Family_with_children

10/10

Exceptional

13 Jun 2021

Verified traveler

Love this hotel

Leisure Partner

4/10

Poor

23 May 2021

Verified traveler

Room next to me blasting music. Fighting and throwing objects at each other. Smell in room and it hallway. Pool closed because it was sprinkling rain. No coffee. Front desk spoke very little English. I checked out two
Days early and was charged one. But they promise to give me back the one night. Which still hasn’t hit my bank. Soooo don’t stay here. Terrible part of town. Dirty and gross

Leisure Family

10/10

Exceptional

21 May 2021

veronica c

Graduation celebration

I would recommend this hotel to everyone. My extended and immediate family stayed here for my son's high school graduation. We utilized the conference room for the family feast and fellowship. Andreas was awesome. He was professional and considerate to all of my out of state and out of city relatives. They came in at different times however, he was patient with my elderly relatives and made sure we were all on the same floor next to each other.

Friends_and_family Family

10/10

Exceptional

10 May 2021

Verified traveler

Love staying at this hotel

Leisure Partner

10/10

Exceptional

29 Apr 2021

Edward

HE Supplies ALL Of My Needs.

I always enjoy my time at this particular location. I'm a Regular here. I love the peace.

Self

2/10

Poor

05 Apr 2021

Verified traveler

The hotel do not meet customer expectation:
I did not like the following (issues): the ice machine was broke on the 3rd floor, in my room, I did not have furniture in my room beside my bed to put my purse, insufficient furniture to accommodiate guest. I did not shower because the towels texture were hard with a ruff feeling when I dried my hands, ineffective phone/verbal communications and the morning breakfast service was shut down early without a valid reason. my family / we did not get our complimentary breakfast during the allotted time.

Leisure Family

8/10

Excellent

05 Apr 2021

Verified traveler

I liked the convience of being in the middle things. But I didn't like the patch work done in the shower tile and the dirty sheets. We ran out of tissue and had to wait 45 min for a plunger. It was very dusty and our bathroom had a roach in it.

Friends_and_family Family_with_children

8/10

Excellent

06 Feb 2021

MASON

Otr driver

A comfortable, quiet room, convenient to restaurants.

Business

8/10

Excellent

08 Dec 2020

Carts were not available at check in for my luggage.
Flooring in room was not thoroughly cleaned.
Bath tub and shower fixtures were loose.
Shower curtain needed to be longer to keep tile floor from getting wet.

Leisure Family