Name: Extended Stay America - Fort Worth - Medical Cente
Address: 1601 River Run, Fort Worth, 76107, US

2/10

Poor

02 Aug 2026

Pamela

The place was disgusting it stank really bad I had the worse experience. The Expedia is not a good place I will not recommend it. I have been claiming my money and they don’t have a line to call that’s how horrible this place is.

2/10

Poor

25 Jul 2026

Kaitlynn

I was given the room key to a room that was already occupied by another person. I booked a non-smoking due to allergies and the room was smoked in recently. I could not sleep there the nights I booked and did not have confidence that there was a room that was strictly non-smoking.

4/10

Poor

24 Jul 2026

Maria

I was uncomfortable staying in the room due to concerns about its cleanliness. The room had an unpleasant odor, and the bed sheets appeared stained, making me worried they may not have been properly cleaned. Outside, I noticed another guest’s wet bed sheets just laying on floor outside, and the area smelled strongly of marijuana. As I was leaving, I also observed underwear hanging in the bushes to dry. Overall, these conditions made me feel unsafe and unable to comfortably stay in the room. I don’t think I will book here again.

10/10

Exceptional

17 Jul 2026

Richard

I really liked the location for the property. The staff was helpful and super easy check in and check out process.

The room was clean and the water pressure was great for the shower.

Partner

2/10

Poor

13 Jul 2026

Daniel

The room smelled the carpet was humid and wet. I could not take off my shoes. The porcelain in the sinks were chipped and dirty. The refrigerator looked like it had bullet holes in it. We were afraid to sleep underneath the sheets. We only stayed the one night because we checked in late, but we only stayed for one night of the four nights that we were supposed to stay and we have not received a refund to this date. It is the worst facility that I have ever ever stayed in. The host at the counter, even agreed it was in pretty rundown shape and he was embarrassed. I wish we had not prepaid through Expedia because I never would’ve paid for that place. The Host told me they would put in for a refund, but the refund would go to Expedia as of yet I haven’t heard anything.

Family

10/10

Exceptional

12 Jul 2026

Dora

The staff was very accommodating

Partner

4/10

Poor

09 Jul 2026

Linette

.

Self

6/10

Pleasant

07 Jul 2026

Sara

Pictures on website not accurate. Location was the best thing about it. Run down, no ice machine, and breakfast was a envelope of Quacker Oatmeal and coffee.

Family

2/10

Poor

06 Jul 2026

Anthony

Both Rooms were dirty. One room had water leak under the toilet. They gave us another room. That room had a bad leak under the sink and smelled like smoke. Another room change was attempted the air conditioner was not working. One of the room they gave us was occupied. My husband walk in on a lady. That was the last I could take. We ask for a refund we were not staying. Today I see we are being charged. Why?

Family_with_children

6/10

Pleasant

03 Jul 2026

Richard

Old and tired, but convenient for sleep and shower, and then on your way.

Friends

10/10

Exceptional

03 Jul 2026

Dora

We had a pleasant stay. Front desk staff were friendly. Clean room. I loved the location close to restaurants, stores. I would definitely stay here again

Partner

10/10

Exceptional

02 Jul 2026

David

Nice room but looking a little bit tired. Staff team were great and very helpful. Breakfast was very basic, but the next door shopping area has an excellent alternative. Easy parking, good dining options within 5 minutes walk. Half an hour through the park to Dickies Arena if you don't mind walking in the heat

Self

10/10

Exceptional

30 Jun 2026

Robin

Breakfast is the 1 thing that needs work

2/10

Poor

27 Jun 2026

Letris

This hotel was NOT at all what was on website!! I reserved a room with double beds, because my sister was coming to stay due to my 2 surgeries that I was having and had a really early check-in time at the hospital. She said I could do 2 rooms and I said that will not work. She then said okay they are going to comp your room for $.01. So I inserted my card as I was instructed to do. As of right now I have been charged the total amount. The room was absolutely horrible, I have pictures. For someone that was going to have 2 surgeries and needed a room that was clean, this was NOT!! Also the front of the building was not labeled where you was aware of where to check in at.

Partner

4/10

Poor

23 Jun 2026

Jared

Very old

Family

6/10

Pleasant

20 Jun 2026

Brianda

We stayed overnight to catch an early flight. It’s worth the money if all you need is a place to stay.

Partner

4/10

Poor

14 Jun 2026

Joe

Hair all over the bathroom, opened water bottles on the floor, just an uncomfortable experience all around.

Friends_and_family Family

2/10

Poor

11 Jun 2026

Scott

The hotel its self was Very old and had green goo coming out on to the sidewalks that we had to take to get to the rooms.
Trash was everywhere outside around d the building.
The room they gave us smelled like old stale smoke! There were cigarette burns throughout the floor.
We left due to the filthy smell and trashy outdoors!
We had to contact the manager for a refund and of course, he is always in a meeting and never called us back. We are still waiting and manager has been in meetings 24/7
We DO NOT recommend this hotel

Friends_and_family Family

2/10

Poor

04 Jun 2026

Michael

We were attending a tradeshow and checked in late the first night. The room smelled ok but when I went to place trash in the can under the sink if was full of trash from the previous occupants including left over Canes and coffee grounds.. I called the front desk (Justin) and he said he would leave a note to have it done. The microwave was dirty with leftover splatters.

The next morning went down for \"breakfast\" & a cup of coffee and a Nature Valley Granola Bar is NOT BREAKFAST.

Came in late that night and guess what?? TRASH was still in the room from the previous occupant. I called again to the front desk and was assured it would be handled.

Checked on \"breakfast\" the next morning & a cup of coffee and a granola bar is NOT BREAKFAST !

Came in late the last night there and can you guess THE TRASH FROM THE PREVIOUS OCCUPANT WAS STILL IN THE ROOM UNDER THE SINK.

The next morning I went down to check out and asked if the \"manager\" was there and of course NO HE's NOT. She had me write down my name and number for the manager to call me.

One final Checked on \"breakfast\" the last morning & a cup of coffee and a granola bar is NOT BREAKFAST !

It has now been FOUR DAYS and NO CALL from the \"manager\". I really didn't expect one since that is how they run the business.

THE PHOTOS ONLINE OF THE ROOM ARE EITHER PHOTOSHOPPED OR THE MANAGER'S ROOM.

I DID MEET SEVERAL MEMBERS OF FORT WORTH'S HEALTH DEPT. AT THE SHOW AND THEY ARE GOING TO SEE WHAT THEY GET OFFERED FOR BREAKFAST.

Family

2/10

Poor

02 Jun 2026

William

Was told twice the hotel was out of toilet paper, hotel in middle of construction zone sure it is about to close after World Cup cause heard em say how busy they were for it hope they get their toilet paper by World Cup.

Self

2/10

Poor

01 Jun 2026

William

PROPERTY CANCELED MY RESERVATION!!!!!!! OVERBOOKED!! Stay away from this property!

Self

4/10

Poor

28 May 2026

Belinda

when we arrived the door and windows were open to our room. our carpet was wet. the appliances were rusted and the lamp didn’t work at all. the a/c made an awful noise at random times. the linens were clean and the bathroom was clean. the bed was very hard. the gentleman at the front desk was very kind and helpful. overall it wasn’t a great experience.

Partner

4/10

Poor

26 May 2026

Adam

Smoky room, dirty walls and appliances and very dated everything. It’s cheap… but you get what you pay for.

Friends_and_family Family

6/10

Pleasant

26 May 2026

Benson

The location is wonderful

Self

8/10

Excellent

26 May 2026

Patricia

There are no sofas or sofa beds in ANY ROOM. I confirmed this with more than one front desk rep. This was an inconvenience because the room did not accommodate the number of people as advertised and I feel I paid a room that I was not provided.

Family_with_children

8/10

Excellent

24 May 2026

Karen

Having a kitchen is nice. The place is old and warn, you pay for what you get. Very convenient location.

10/10

Exceptional

19 May 2026

Cyrena

The hotel was nice, quiet for the area.

Partner

10/10

Exceptional

16 May 2026

Jose

Clean room

6/10

Pleasant

15 May 2026

Jeanne

Staff was helpful, room was clean, but they need updating - popcorn ceiling, rusty lamp bases and stovetop, and dripping tub faucet. Nice location to TCU and zoo.

Partner

8/10

Excellent

15 May 2026

Nubia

Rooms need cleaning
Great location
Great parking

Self

10/10

Exceptional

13 May 2026

Imre

Modest and a bit worn, but perfect if sleep and rest is what is needed.

Partner

10/10

Exceptional

12 May 2026

Michael

Rooms are good. On the smaller side, but perfect if you just need a place to stay and not planning on staying in the room for your trip.

Staff was awesome! My flight was cancelled, so I missed the original check in day. I had called (through the 3rd party that booked the room), but the 3rd party did not notify them, as they said, so the room was cancelled because of a no-show. However, when I did show up a day late, they got me a room and gave me a great rate!

Parking is great; just outside of the room. I did not use the breakfast. Location was ideal for me, as well...

4/10

Poor

10 May 2026

selin

Our room was not thoroughly cleaned. Jam on bar stools and floor felt grimy and bathroom mirrors not well cleaned. Bed were comfortable but our toilet broke and needed repair. We tried using the phone to call front desk and phone was broken. At the front desk the receptionist told us that a new phone would be available until two days later. Toilet was fixed in timely manner by a kind custodian.

Family

2/10

Poor

10 May 2026

Victor Manuel

Double booked our room and did not honor our reservation despite being reserved weeks in advance. We were not told until day of that the reservation was double booked and we were still charged for the cost of the room because it was after the cancelation deadline . Were told there was nothing that could be done.

Family_with_children

10/10

Exceptional

09 May 2026

Brittany

Clean little place! Friendly staff! It’s a perfect place to stay if you’re seeing a show at the Dickies arena! It’s right next to the river and there’s plenty of restaurants within walking distance or a short drive depending on what you’re looking for.

Friends_and_family Friends

2/10

Poor

06 May 2026

Robert Scott

This hotel was very old, dirty and the people staying here were

10/10

Exceptional

01 May 2026

Tiny James

The rooms were just the right size for 1 person and very clean. The staff was always very helpful could improve on breakfast

Self

10/10

Exceptional

29 Apr 2026

Murjani

We thoroughly enjoyed ourselves.

Friends_and_family Family

6/10

Pleasant

23 Apr 2026

Gary

I didn't check out the breakfast as I was told it was just breakfast bars and such.

Parking was ok. Signs were posted everywhere to put your belongings out of sight and that the hotel was not responsible for theft. Not reassuring.

The room was smelly, as an unused stuffy smell. I openned the windows and went out for a few hours. When I came back it smelled better.

The refrigerator reeked upon opening, so quickly closed it again.

Else, all was good.

For the price, it wasn't bad.

Self

6/10

Pleasant

23 Apr 2026

John

The shower didn't work. The device in the tub spout which needs to be pulled up the activate the shower would not move in any direction. It would surprise me if it had worked recently because it was so stuck. We needed to leave before anyone could fix it.

Family

10/10

Exceptional

21 Apr 2026

Tiffanie

The staff was great!!!

4/10

Poor

20 Apr 2026

Kevin

The pictures did not reflect the ‘motel’. The room was dark, dated and smelled musty. We have stayed in extended stay style hotels before so we could prepare meals but there was no dishes, dinner ware, cooking utensils etc. There was a card in the room saying to request the items at the front desk. The phone did not work to call. I went down and the man at the counter found us a colander. He went and checked a couple places and came back with a knife, and drying rack. He said he’d try and find a pot. I said I’d come back. When I did the next staff member just said “oh we don’t have a pot, maybe a pan but we don’t have no pot”.

The bed was fairly comfortable. The water was good and hot and it was close to Dickies arena and easy to get to.

2/10

Poor

19 Apr 2026

Keith

Worst room ever didn’t look nothing like the pics online.

Family

2/10

Poor

18 Apr 2026

Ashley

There’s a reason this hotel was so cheap. Really awful, dirty, old and stretchy. Would not recommend. But the staff were nice at least?

Self

4/10

Poor

12 Apr 2026

Paul

Room was old. There was a bug. Hair on the bed. If my wife was with me she would have not stayed.

Self

8/10

Excellent

04 Apr 2026

will

Parking was great

Family

8/10

Excellent

02 Apr 2026

Greg

I did not have any breakfast

Self

8/10

Excellent

21 Mar 2026

David

Parking was a bit tight but the overall experience was very positive. Accomodations were simple and everything I needed was there. Bed was comfortable and the hot water was good and hot. Desk staff were friendly and helpful. Would def. Stay here again.

Self

2/10

Poor

18 Mar 2026

Steve

You don’t get what you don’t pay for.

Self

2/10

Poor

10 Mar 2026

Junette

The room smelt awful, everything was old and run down, bed was old shaky. Not suitable for visitors from out of town. Lots of creepy looking people were staying there. Left a day early for safety reasons.. asked for a refund but wasn’t given one.

Self

10/10

Exceptional

02 Mar 2026

todd

everything was great. thanks to Judy

Partner

10/10

Exceptional

01 Mar 2026

Amber

Rooms were clean n spacious

4/10

Poor

22 Feb 2026

Michael

This is more of a mini apt complex. Our room was dirty. No coffee pot. No ice machine. Mid-sized refrigerator and mini kitchen would be useful but not good for an overnight stay. Stains on table in room also. Front office desk was friendly. Major Construction going on east side of hotel for the rest of 2026! Some seedy characters smoking outside their rooms while we were there. Nice part of town with nice restaurants nearby. Beautiful view of Trinity River and a park but no easy access to running trail.

Partner

6/10

Pleasant

14 Feb 2026

Treneisha

The manager Dwain was great. The bathtub in my room had a ring in it. I guess it's from not being cleaned well and possibly the fact that it hasn't been updated. The rooms need to be updated. Everything in there was old. The carpet had stains and there were cracks in the toilet, in the sink and tub.

Self

10/10

Exceptional

12 Feb 2026

Virgie

Room was clean, bed comfortable. Stafff professional, friendly and courteous

8/10

Excellent

03 Feb 2026

Yossi

Not spotless but it was clean and tidy

10/10

Exceptional

26 Jan 2026

PAUL

Awesome

Business_and_leisure Family

4/10

Poor

26 Jan 2026

Terry

Room we stayed in was NOT as pictured. Countertop was falling apart. Stove was dirty and rusted. Had to open up back of toilet to refill by jiggling the handle. electrical outlet was loose and lights flickered in room.

Leisure Partner

10/10

Exceptional

08 Jan 2026

Charlotte

Great

Business Family

10/10

Exceptional

24 Dec 2025

William Dean

M

6/10

Pleasant

18 Dec 2025

Courtney

The staff were great. The room was adequate but dated. It had a strong smell of bleach which made me feel that it was clean, but it was a bit overwhelming

Leisure Friends

2/10

Poor

12 Dec 2025

Kelsey

The room was not clean. There were stains on the walls and there appeared to be urine stains on the bed. We left and did not stay the night. Check-in was fine and the employees were very nice.

Leisure Family

2/10

Poor

09 Dec 2025

Jennifer

Reserved a room but was told they sold out of rooms. Still charged for room. Having trouble getting my refund.

8/10

Excellent

07 Dec 2025

Jocelyn

The room was clean and comfortable. We had heater trouble and fixed it up right away. For an affordable hotel option, this is my 3rd time staying with them, and I will do it again. But it is a NO FRILLS hotel 😉

10/10

Exceptional

04 Dec 2025

Tina

Older but nice and convenient

Business

2/10

Poor

20 Nov 2025

Elizabeth

The room smelled like mice. The workers were rude. They made a mistake and charged me twice for 2 different rooms and said they couldn’t fix it because it was a 3rd party problem. Got no help from hotel.com. Very disappointed and we couldn’t leave because it was paid for and due to my sisters health issues we had to be close to the hospital.

Friends_and_family Family

6/10

Pleasant

15 Nov 2025

Kimberly

Front office staff was great, check-in was easy. Property needs some updates, run down and

10/10

Exceptional

14 Nov 2025

Janice

this is a very old hotel and it shows but beds were very comfortable, great shower and despite age of property room was very clean ; staff was friendly and helpful; good value for the cost

Leisure Family

2/10

Poor

12 Nov 2025

Bill

The room was dirty. There were cigarette butts under the bed in a non smoking room. The TV did not work in the first room and we had to move to another room. The breakfast consisted of a cup of coffee and a muffin, nothing else. The window in room 106 was covered with German roaches clearly visible from the walkway leading to our room. Totally NASTY. We left after one night of our 3 night stay. I ask for a refund for the two nights and we're told Hotels.com does not allow refunds and refused to refund the two days we did not stay in that nasty place. I will never book lodging through Hotels.com again.

Friends_and_family Family

6/10

Pleasant

11 Nov 2025

Autumn

No cups or anything for eating or drinking usually an extended stay would have bare minimum utensils to eat and drink with. The lady at the front desk did not have great customer service either.

8/10

Excellent

10 Nov 2025

Robert

Older with a lot of wear but clean and the price is much better than most. Adequate and nice to have the extra space compared to motel rooms.

Leisure Partner

2/10

Poor

09 Nov 2025

Amy

The room was smoky, there was a large pile of dog poop in front of our door that I told the front desk about 3 times and was never cleaned up. There were burn marks all over the counters in the bathroom and the area was pretty loud making sleep difficult.

Friends_and_family Family

2/10

Poor

08 Nov 2025

Windy

First of all when I booked the hotel room on hotels.com in the section that says special instructions and check-in there was no mention of a $50 deposit that has to be on a card. I had just spent 9 hrs on a bus, my stuff was stolen at the bus station, i only had $55 dollars cash until i get my paycheck, & the manager was a complete jerk about it, my room smells like feetand I will never stay at this dump ever again

Partner

2/10

Poor

04 Nov 2025

Mark

Worst lodging experience ever:

Dirty room, filthy floor, \"non-smoking\" but the room smelled of smoke and there were cigarette burn marks on the bathroom counter, blood stain on the bathroom door frame (I took a picture), dirty wash cloth hanging in the bathroom.. etc..

My cousin and his wife who were traveling with us tried to stay in another room: cigarette butts under the bed, TV not working, and they observed cockroaches crawling all over the window in the room next to the lobby.

We left after one night and will be pushing for a refund for the remaining two.

Friends_and_family Family

8/10

Excellent

03 Nov 2025

Candace

The room was okay though the bathroom door was difficult to shut and lock.

6/10

Pleasant

01 Nov 2025

Erik

Good room. Wish there was better water pressure.

Business Self

10/10

Exceptional

28 Oct 2025

Jacinda

Yes

Partner

8/10

Excellent

26 Oct 2025

Gary

Great for price. Had problems qith internet

Business

8/10

Excellent

24 Oct 2025

Daniel

N/A

Leisure Family

6/10

Pleasant

20 Oct 2025

Kellan

Not a bad place to stay, but not a great place to stay. Bed was clean, had clean towels, and bathroom. Nearby area may seem bad, but we had no issues. Great location to do anything in the city. Unless there was a significant update to the rooms, I don’t think we would stay here again.

Leisure Family

2/10

Poor

20 Oct 2025

William

Total disappointment

Advertised as having a kitchen and it did just had no other elements like pots and pans. I checked with the office and they never had anything available. Toilet overflowed but was never convenient to have a maid come and clean.

Self

2/10

Poor

15 Oct 2025

Louis

Try somewhere else where you can actually enter.

Might have been nice if I could actually enter when showing up during their open hours instead of wasting money and not getting refunded in spite of not being able to enter and use the booking.

Friends_and_family Friends

2/10

Poor

13 Oct 2025

Chad

Room looks to have a water leak under floor. Bring a boat if you want to take a shower. Microwave is too high up for normal sized person and was made before the 21st century. Nasty, rusty , etc... You would be better off sleeping in the car!!

Partner

10/10

Exceptional

12 Oct 2025

Julie

The staff was super friendly and welcoming. Our room was in a corner so we could not see the number driving by. Since our room was in a corner it was awesome that they leave a light on in that room all of the time.

Leisure Family

2/10

Poor

11 Oct 2025

Elias

We stayed at this place last night. What a terrible place this is! EXTREMELY dirty, old, falling apart. Mold in the shower. Dog food on the carpet. Felt unsafe. People fighting in the room next door. Room upstairs stumping on the floor to get them to stop. Would NOT recommend to anyone!

Leisure Family

2/10

Poor

10 Oct 2025

Regina

Don't stay here!

Very dirty and worn out!

2/10

Poor

10 Oct 2025

Cruz

Honestly the worst place to stay. When we arrived at the location they didn’t even have the room that I had booked 2 weeks ahead of time available and didn’t even let me know. And then the room that they had gave us had bug crawling of the wall and in the bathroom. The manager was no where to found or to even get a reach of. This place needs to be reported because they didn’t care that there was bugs

Leisure Family

2/10

Poor

08 Oct 2025

Steve

Check in was easy but directions to your room were not clear. We walked around two buildings trying to find our room. We had to return the office for clarification. The room was dirty and if it had not been 1am we would have left. The floor was stained, nail clippings next to the bed, pubic hair on the commode. hair on the counter top and stain on the bed sheet. I canceled the second night. While checking out two others were checking out with similar complaints.

Leisure Friends

2/10

Poor

29 Sep 2025

Matilda

At Check in the staff could not find any open rooms. I informed her my room is paid for I should have a room available.
Called manager and staff gave me a room that another client rejected. Comes to find out that room has roaches that’s why it was rejected

Leisure Partner

4/10

Poor

29 Sep 2025

Shawn

Well we checked in, staff was friendly, but they were short staffed. Had no extra towels, and roaches were everywhere. Nice people, but the cleanliness was not so good.

Friends_and_family Family

2/10

Poor

28 Sep 2025

Thorr

Very dirty rooms

Leisure Family

2/10

Poor

28 Sep 2025

Jay

After booking and paying online received a call saying no rooms available. She stated it shows rooms when attempting to book. But we are no longer taking reservations at the price posted!

Friends_and_family Friends

10/10

Exceptional

27 Sep 2025

Razvan

Overall was fine but I had some bugs in the room. It need pesticide cleaning and bugs cleaning

8/10

Excellent

22 Sep 2025

Molly

It smelled bad. Everything appeared to be as clean as you can get it but the bathroom was in horrible shape, the walls and the bathroom door had holes. The rails on the stairs were loose. The stairs were cracked and some were broken. It is not well kept.

Leisure Self

4/10

Poor

22 Sep 2025

Marisa

Walked into the \"lobby\", no clerks were there for a couple of minutes. A guy was asleep on the bench inside. The staff were friendly. As soon as I got to my room, this is what I saw. I wanted to run, but I wasn't staying long, just one night. Needless to say, I woke up almost 2 hours ahead of schedule to get out of the room.

Friends_and_family Family

6/10

Pleasant

22 Sep 2025

Chantelle

No hot water at all but check in guy was great.

Friends_and_family Friends

2/10

Poor

21 Sep 2025

Sonia

Dirty, dirty.

Check in was at 3. We arrived at 4 and the room was not ready. We got keys The room was a double bed. It was not clean at all. The floors were filthy. The bathroom sink area was stained from visible tooth paste stains or soap, who knows what, the tub was caked in filth as well. In addition the toilet did not work. There was puddles surrounding the toilet and then when we tried to use it, the tank was empty. It was an obvious issue with the water and just unacceptable. The front desk person chose to offer us the room next door to have access to a working restroom. He would not honor a refund but was kind about the situation.

Friends_and_family Family

4/10

Poor

21 Sep 2025

john

The room looked worn down. Only one pillow. The room smelled of old cigars and smoke. I had to buy febreeze to make it smell better. The carpet was dirty with stains on them. The blanket was not a blanket but another sheet.

Leisure Self

8/10

Excellent

20 Sep 2025

Molly

The entire place has a smell that reminds me of a hoarder’s house. The room seemed clean, but was in a state of disrepair. The railings were loose on the stairs, The stairs themselves (concrete) were broken, the bathtub surface (insert) was bubbled up, the refrigerator had what looked like water standing in it. Sheets and towels appeared clean. Pillows were not waterproof and were stained as was the mattress cover. People were helpful. Table lamp base was dirty.

2/10

Poor

16 Sep 2025

Kenneth

Room not available, charged anyway.

We showed up at the hotel at 5PM and they said that they did not have a room for us and would not charge us. We found another hotel, but I was charged for the room.

Friends_and_family Family