Hotel Revel

4/10

Poor

12 Jul 2026

Melissa

Unstaffed hotel. I was not prepared for that since it’s not in the description.

Partner

8/10

Excellent

09 Jul 2026

Wendy

Clean rooms, free parking, nice patios, walking distance to restaurants

Partner

4/10

Poor

02 Jul 2026

Cindy

Our stay was disappointing. Before arrival, we received a virtual key, but only I had access to it. That meant my husband couldn't enter the room unless he had my phone, and there was no staff available - only a dimly lit room with a dead plant.

Parking was confusing. We paid using the QR code in the parking lot, only to be told later by the only employee we saw during our two-day stay that we should have used a different QR code inside the building, costing us an unnecessary $25.

The room itself was enormous with extra-high ceilings and floor-to-ceiling windows on two walls, suggesting it was once an impressive office building. Unfortunately, it wasn't very comfortable as a hotel room. The shades had to stay closed because of the heat but didn't block outside light well, making it difficult to sleep. An illuminated exit sign inside our room added even more light.

The TV was hung on the same wall as the head of the bed. The metal-framed \"art\" above the bed made sitting up difficult. And because there was just one chair (and our request for a second was denied) watching TV was impossible.

The shared \"kitchen\" on the fourth floor had a microwave and fridge. There was only decaf coffee available. We did enjoy the outdoor deck in the evening, but it was too hot to use during the day.

This modern, minimalist concept simply wasn't a good fit for us, and we would not stay here again.

Partner

2/10

Poor

02 Jul 2026

Donna

No ice machines. Our TV didn't work, so they changed our room. The new room, didn't have pillow cases or top sheet, we requested some, and the worker couldn't find any. Will not stay again

Partner

6/10

Pleasant

01 Jul 2026

Tammy

The person checking in when we arrived was very nice. I asked for handtowels and washcloths (because there were none in the room) and got one of each (there were 2 of us). Not enough toilet paper for 2 night stay (I brought a roll from home because I read some reviews). AC worked well. Somewhat quiet except some loud motorcycle on street. Coffee in the morning was nice. Bed was comfortable. I just can't get over, though, the amount of hair I had to clean out of the shower drain. Seems like that should be something that would've been cleaned by maid service. Makes me wonder how clean everything else was after that. Oh, and the hand held shower head would not hold in place on the bar, so had to wash hair and body with one hand. For what we paid, would not stay here again.

Partner

2/10

Poor

01 Jul 2026

Michael

Save yourself some trouble and stay elsewhere. They booked and accepted payment for a room with 2 queen beds. Then proceeded to remove all 2nd beds from the rooms. No notification to existing reservations. When asked about refunding the difference in price we were told leave and they would refund. Our room never got cooler than 78°f. Door handle to the bathroom was broken. Room came with one wash cloth. Requested more but they never came. Its a very strange place. Buyer beware.

Family

6/10

Pleasant

01 Jul 2026

Rebecca

Okay, comfortable bed. Not.mamy amenities

Partner

4/10

Poor

01 Jul 2026

Sandra

I asked for 2 beds, got one. Our room was hot and uncomfortable. We had a leak from the light fixture as soon as we walked in to the room. Had half a roll of toilet paper, had to ask for more.

10/10

Exceptional

30 Jun 2026

Vonda

Loved the modern feel! Very unique!

Partner

6/10

Pleasant

30 Jun 2026

Sara

I hated this hotel, if you want to call it that. There’s not a single human being in sight. There’s a community kitchen with a Keurig, but the pods are not stocked.— only decaf left. Not enough in the room, no tissue, no clock. The parking is confusing. It’s bare bones to the utmost degree. The room looks cool, but that’s about it. I’m glad I didn’t have to stay here for more than one night.

Partner

10/10

Exceptional

28 Jun 2026

Sonia

Early information said to download the app to check in and await instructions but i never received any info. I called the hotel number at check in time and they advised someone was actually on site to help. That definitely helped making check in a breeze. The app was easy to use to unlock doors, room was great -clean and as advertised. Great place over all, we would come back.

Partner

8/10

Excellent

27 Jun 2026

Melissa

The room and bathroom was clean which was nice. There was no extra blankets or pillows and no sign of the remote for the TV.
The coffee bar across from our room had no regular coffee pods and according to the sign on the counter, there was supposed to be creamer in the refrigerator. However, there was absolutely no creamer in the fridge or even any powdered creamer. I spoke to the lady at the front desk and all she could do was offer an excuse that a previous guest had taken the creamer. She did not offer to replace it. I had to go to CVS next door to the hotel and purchase regular coffee pods and creamer.

Partner

6/10

Pleasant

25 Jun 2026

keith

cool industrial chic architecture, but no sound insulation. can hear every toilet flush and people coughing 2 rooms over, as well as various unidentified sounds of building creak and groan as temperatures changed. but biggest complaint was that the cool looking 4th floor coffee and break room that was advertised with free coffee did not have coffee- was told they will get it in a few days with next delivery. did find a cool coffee shop in walking distance

8/10

Excellent

25 Jun 2026

John

First time visit. Staff helped us check in early, with parking too. Room was very cool, bed comfortable and the floor to ceiling shades were awesome. Lots of places to eat walking distance and CVS right next door.
Only downside was not being able to get the TV to work. Not a big deal, just used mobile to watch some YouTube while we had some down time.

Partner

10/10

Exceptional

23 Jun 2026

Sandy

I really love this hotel so far I stayed this hotel 3 times , I will come back again for another trip

Partner

4/10

Poor

22 Jun 2026

Britny

The staff and room were fine. I just definitely didn't feel safe sleeping there. There were so many noises, and people slamming doors. I left in the middle of the night because I couldn't sleep properly. And the AC barely worked and it was so hot

Self

10/10

Exceptional

16 Jun 2026

Brandon

Rooms were clean and comfy. Could use a coffee pot. Lol. Hall way and lobby was under construction. No biggie. Parking in air garage was a hassle. Would stay again tho.

Partner

10/10

Exceptional

14 Jun 2026

Christopher

Rooms was very clean. And the parking was not bad. Construction made it hard to get around

Partner

10/10

Exceptional

11 Jun 2026

Shannon

Jeremy was so so extremely helpful and gracious!! The sweet girl that worked front desk was helpful and so nice!!! The room was exceptionally clean and comfortable and was perfect for my daughter and I!! I’d recommend to anyone looking first a place in downtown ft. Worth.

Family

6/10

Pleasant

29 May 2026

Edward

This is a self serve hotel....meaning there is no front desk to check in. You are given a code to open the door of the building and to your room. It felt unsafe because if you are used to having someone on site 24/7 then you will feel a little uneasy.

The property was clean and so was the room

Self

4/10

Poor

15 May 2026

robert

Hallways unpainted, air conditioner broken. Window shades faulty

2/10

Poor

29 Apr 2026

Gordon

Parking was convenient, but there was no one to check you in. When calling the phone number the offsite support staff was very rude and not very helpful. Also the bar is not open at the moment.

Self

6/10

Pleasant

27 Apr 2026

Monique

Cool

6/10

Pleasant

26 Apr 2026

Elijah

The hotel is all digital. So if you book through a third party you won’t get the email that informs you of this. We showed up to a locked door that can only be opened with downloading and registering through the app. There happened to be someone downstairs that opened the door for us, but there wasn't any employee the whole rest of the weekend. We were just lucky. Ran into somebody stuck outside that evening and had to explain all this to them too.

Once you figure out how to get in, the rooms are nice and spacious. We stayed in a big corner room. Unfortunately space was wasted since there was no furniture except a bed and a chair. Nowhere to put your luggage or your things. No towel rack for wet towels either.

Room is minimalistic/modern design. Cool I guess. Does not work well when you need to sleep and the concrete floors and the thin walls allow you to hear your neighbors two rooms down. Honestly felt like they were in the room with us.

The bed was fine, but the sheets were too small and corners would pop off as soon as you sat down.

Parking was fine. Location is good.

So there was nothing horribly major wrong, it was just all the little things that added up to make this our last visit.

Partner

4/10

Poor

21 Apr 2026

Brad

Ultra modern to a fault. Totally unmanned hotel with a Goki app required to get in the door. Dark warehouse hallways but bright neon lights give it a red light district feel. Pretty sure the managers are environmentally focused as 6 straight “eco” paper coffee cups leaked out the bottom and the shower put out a dribble of water not sufficient to even get clean. Of course AC was off on arrival and room was way too hot. Switched to a different hotel on our second night.

Partner

4/10

Poor

19 Apr 2026

Dion

Very strange place. Not very comfortable. Property is run down. Check in, key app is very cumbersome. The staff on site was nice but overall the experience was not a good one. Will not be returning.

Partner

2/10

Poor

16 Apr 2026

Jonathan

Very difficult check in process no one was there at all and room was definitely not clean

Partner

2/10

Poor

12 Apr 2026

Chrissie

Parking was in a shared lot. The pics are deceiving. We tried to get a refund but was told no. The entire experience was horrible. The ac did not work and the hotel staff did nothing to fix it. We asked about another room and was told they were all the same. I would not recommend this hotel. We ended up just leaving and going to the Hilton.

Partner

4/10

Poor

12 Apr 2026

Courtney

0 staff. An office building with beds

4/10

Poor

07 Apr 2026

Billy

I booked through Expedia and the hotel didn’t send me door codes. There’s no staff on site so I had a hard time getting in the building. I had to call a remote number but the guy who answered did get me my door codes after I downloaded a third party app. All in all, gaining access and checking in was more difficult than it should be.

Rooms are spartan (like a dorm) but clean. There was a hole punched in one wall from a previous guest. No USB ports in the room. No electrical outlets near the bed for overnight device charging.

No in room coffee. But worse than that: no coffee at all in the common area at 6:30 on a weekday morning! Nothing was open nearby. I had to walk down the street for coffee. With the road construction, I actually had to walk in the busy street for part of a block. Fortunately a Chick Fil A was open in a Children’s Hospital five or six blocks away.

I definitely will never stay here again.

Convenient location near medical center. That’s the only positive. I did leave a tip for housekeeping because I suspect that this is a challenging place for them to work.

Self

2/10

Poor

01 Apr 2026

Joanna

The hotel was awful to get into it was awful around it in the room was horrible I left never stayed won't go back

Friends_and_family Family

2/10

Poor

25 Mar 2026

Carlos

If you can avoid this hotel, i suggest you do. The staff are very unhelpful they don't even have a phone to reach the lobby. You can hear the room next doors people breathing 😑, lets not mention if your phone run out of battery during night time.There's no way you could enter the building with out the app .
Id rather stay in a

6/10

Pleasant

22 Mar 2026

Tranicia

LOVED MY ROOM!!!!!

Partner

4/10

Poor

22 Mar 2026

David

Good location close to several restaurants. On a busy street so a bit noisy (as expected). Low water pressure in shower. A/C wasn't cooling room on 92° day.

Partner

6/10

Pleasant

22 Mar 2026

Crystal

Well, everything was just ok. We could heard everything the other room was doing. And the traffic was steady through a lil of the night with extra loud vehicles.

Partner

8/10

Excellent

18 Mar 2026

Alyssa

Property has very thin walls

4/10

Poor

17 Mar 2026

Michelle

Very minimal. Basically have to whisper. Bathroom was dirty and shower containers broken. Coffee station dirty and empty. Restaurant bar was closed. Check in is a hassle. Must do everything digitally including the parking.

8/10

Excellent

14 Mar 2026

Jessica

Everything was good except it was hot and I wasn’t able adjust the temperature.

8/10

Excellent

13 Mar 2026

Adrian

Probably wouldn't stay here again on business trip.

Self

2/10

Poor

05 Mar 2026

Brad

We are waiting on a refund. Checkin was horrible and app did not work. Room was 85 degrees and would not cool down. Went to three different rooms and all the same. Had to leave for another hotel.

Friends_and_family Friends

2/10

Poor

05 Mar 2026

Saltino

I travel a lot. This hotels staff is rude. The hotel is under construction and is dirty. Do not the photos fool you this place isn't somewhere you want to stay.

Self

2/10

Poor

03 Mar 2026

Jacob

The location is fantastic. That's about where it stops. App to check-in is fine if known in advance, parking still charged us even when we followed instructions given. No sheets on the bed, no blow dryer although we were told there was one and when addressed took hours to get sheets and never received blow dryer. NO COFFEE in the community area the first night. Second day somebody left some keurig pods but only 1 disposable coffee cup was available and it LEAKED! Long hairs all in the bathroom floor that were black (we're both blond so clearly not ours), AC would not cool down and reset to 76 degrees every time we tried to change. Front door broke and wouldn't close letting anyone enter. No staff overnight or early morning to address issues. This place has potential but I would save your money and book elsewhere.

Partner

6/10

Pleasant

02 Mar 2026

kelley

This is a self service hotel
I wish I would have known this in Expedia
They did not tell me on website
No lobby, one 1 staff Handing everything, no phones in room no clocks in rooms, zero keys. Very minimal no frills hotel. No one at desk during the night

Partner

4/10

Poor

28 Feb 2026

Morgan

Bathroom was dirty, tv didn’t work and neither did the ac. Room was hot. Would never stay again.

2/10

Poor

28 Feb 2026

Melanie

The room was clean and the simplistic vibe was cool. That’s the positive. Here is the negative…no hangers, nowhere to put luggage except floor, parking wasn’t free, one tiny chair to sit in, soap wasn’t stocked in shower, lobby smelled like onions, desk is not manned, keyless entry is a struggle which puts other guests in an uncomfortable position. Would not stay again.

Partner

4/10

Poor

26 Feb 2026

Jaida

Staff was great, but the hotel is subpar when compared to hotels in same price range.

Partner

4/10

Poor

20 Feb 2026

William

It was loud! Couldn’t sleep. The parking lot was dangerous. We stayed there for Valentines and it wasn’t a good experience

Partner

2/10

Poor

19 Feb 2026

Sandrea

Shower was broken, walls paper thin, water leaks from the window

2/10

Poor

16 Feb 2026

Byron

Wasn't any staff. Room was very below average

6/10

Pleasant

14 Feb 2026

Nicole

The good: clean accommodations! I love that there is no carpet, because truthfully, carpet grosses me out in a hotel room. Overall it’s quiet and a good opportunity to rest.

Things that need to improve on: 1/2 roll of toilet paper in our room. 2 wash cloths. 3 thin pillows and no extra blanket. The light above our bed was on a sensor, and it took a few hours for us to figure out we had to turn off the light switch near the door. The TV was not easy to figure out, as it took us a long time to figure it out and then it was so slow to change channels, etc. The parking was weird. The app said one thing, but then when we tried to pay for the parking, it was $79 instead of $24. They did allow us to scan a QR code to get to for free, but it expired at 1:30 am and I was so paranoid that our vehicle would get towed.

It’s a contactless hotel, so there is no staff at the desk for direction about anything. There is a number you can call, but it was just a bummer because it could’ve been so much better. Maybe have a list in the room for first time guests that explains everything.

Partner

2/10

Poor

08 Feb 2026

Rebecca

I’ve stayed up n hotels with remote concierge, and I don’t like them. That information should be required to be posted prior to the reservation. To start, immediately had a fender bender in the parking lot. Lot is not clearly marked and shared with several other business. An elderly woman stopped her car in the drive as I was pulling in.

Next, the entrance is not clearly marked. But, we finally found it, there was no way in because you aren’t sent the code until check in. Fine, but early check in is clearly an option with a $40 fee. We found the very nice young man in charge outside who let us in and had our room cleaned early-for which we were grateful. Did I mention check in is at 4 and not 3 as with most standard hotels?
Upon walking into the lobby the smell of gas or sewer overpowered us! The sweet kid told us it was coming from the adjoining restaurant and it would smell that way upstairs. We powered through and went up to find our room which was tied with very thin walls to three other rooms and a lobby that had clearly been vandalized. Paintings missing, chips on the walls, and tons of warning signs about smoking and noise.
Our room was decorated with two posters that were done by teenagers with $10 Walmart frames. Literally. $10 Walmart frames full of stickers.
One plastic desk, one chair and two beds. Outlets don’t work in the bathroom. No additional mirrors, no coffee pot, no fridge, etc.
No rugs. Concrete floors.
Bathroom was equivalent to a locker Room.

Business_and_leisure Family

2/10

Poor

05 Feb 2026

Jill

You ask about staff, what staff? The bar was empty! The shelves were empty, just a bunch of junk sitting around in what was the bar area. The bed was awful, wasn’t a top sheet, the mattress wasn’t even straight on frame. The room was BOTTOM of the line!!! It was a totally no Frills room. Very glad I didn’t book directly and pay that price, would sure to be asking for refund. The check in proteas a nightmare. Nothing worked as it should, everything had a delayed response and when I called for help, I was treated as if I was too dumb to follow instructions and so it was my fault for the difficulty.

Business

4/10

Poor

02 Feb 2026

Mechele

Because we booked through Hotels.com, the check-in process was terrible. I never received an email to get my contactless check-in setup so then it took 25 minutes for me to get in touch with someone and an email to check-in then it took another 25 minutes for the system to generate my keys. The bed was very comfortable, but the room and amenities overall were lacking.

Friends_and_family Friends

4/10

Poor

01 Feb 2026

Brandon

Toilet paper roll hanging off the wall. Light fixture about to fall down from ceiling. Literally 0 sound barrier between rooms and hall. Very loud

6/10

Pleasant

31 Jan 2026

Natascha

This was a very odd experience. Unlike any hotel I have ever stayed at. There was NO staff. I received an email with a code to get into the room, but no instructions. Just a room number and a code. And no instructions on how to get into the hotel itself. Had to call a phone number posted outside and get talked through. There is an app to download, then you have to enter a confirmation number. You can only share this with one person, so if you hav more than two people staying in the room, they won’t be able to get into the hotel without you.
The room itself was large, clean and beds were comfortable. But no frills. Very sparse. No extra towels, blankets or pillows. No fridge. The hotel itself had zero amenities. No bar, ice machines or vending machines. And again - no staff. If they have any of these items (extra pillows or blankets for example) there is no one present to get them for you.

Friends_and_family Friends

4/10

Poor

27 Jan 2026

Lisa

Air garage is NOT a garage. It is a parking lot. It was icing and snowing and I thought my car would be covered…in a garage!! Hotel is very dark and creepy when arriving at night. Convenience room for guests is on the 4th floor. When we got to the floor it was so dark we had to use a flashlight, walk to the very end of the corridor and when we turned on the lights, there was a guy sitting at the furthest table IN THE DARK! Again, very creepy! There’s artwork on the walls of each floor, some are of skulls and dark themed art. Just not a welcoming feeling of safety when visiting it alone as a female for the first time. Room was clean though.

Business Friends

4/10

Poor

25 Jan 2026

Jessica

No fridge or microwave in room; only beds, desk and shower.

Business Self

4/10

Poor

25 Jan 2026

Emily

The heater in my room wasn’t working. All night it was set at 80 but it never went higher than 66 degrees, initially as low as 62. There were no staff on site so no one could come out and look at it, no other rooms available to move to, and no one to bring extra blankets. My lamp didn’t even have a bulb so I couldn’t turn the lights off without getting out of the bed.

Business Self

10/10

Exceptional

24 Jan 2026

Sandra

The room was very clean . The bathroom was breathtaking and my stay was amazing. I will be back next time

8/10

Excellent

19 Jan 2026

Shelby

The room was clean, but there was only one roll of toilet paper. I’m glad we didn’t run out! The gentleman I spoke with on the phone to check in and out was very helpful. Check in went smoothly because I went ahead and downloaded the GOKI app. The Hotel was in a good location; about 20 minutes from anything we wanted to visit while we were in town. We had the corner king, and it was worth the small splurge for sure. But, there isn’t any staff, so if you do need anything like extra towels etc. you kind of have to make do. It’s next door to a ramen restaurant, Wabi House. It was wonderful but it does get busy for dinner, so we went with lunch instead. If you dine there you get 4 free hours of parking. The parking lot is paid for through air garage, (there is an app for that as well) you can pay a flat rate for the amount of time you’re there, with in and out privileges.

Leisure Partner

2/10

Poor

16 Jan 2026

Lizbeth

Totally disappointing! Hardly any electrical plugs and no tech plugs no pictures on the walls except a poster over each bed. Beds uncomfortable. Was like walking into a huge hospital room. Way over the top on minimalism. Sliding door to shared balcony was too difficult to lock after we opened it. The blinds did not totally make our room private. Bathroom was awful with No Amenities. No light at the mirror. One light on the ceiling. Oh how we could go on and on. Major echo.

Leisure Partner

6/10

Pleasant

07 Jan 2026

Jessica

The concrete floors plus high and empty walls made it feel warehouse-like. Could be better with rugs and more artwork.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Courtney

Spacious clean and easy

6/10

Pleasant

20 Dec 2025

Ashley

The hotel is nice BUT I feel as if it’s unfinished . There were no plugs in the bathroom. Absolutely NO one is there to help you . I did love the heated floors . I didn’t like that we shared a balcony with 4 other rooms and they can see in your room. The bed was sort of homely. You have to check in via an app . The bar wasn’t open. The tv also was next to the bed idk the layout was weird

Leisure Partner

4/10

Poor

16 Dec 2025

Jami

Very thin walls with concrete floors makes it very echoey/loud, our bed had no sheets - just a mattress topper and 2 thin pillows with one decent accent pillow. The bed was fairly comfy. There was no body wash in the shower but lotion instead. The Cheba Hut right next door was the best part about our stay. Def not worth the $200

Partner

4/10

Poor

14 Dec 2025

Angel

The hotel room lack control of the A/C and could not connect to the tv using phone or laptop. But what ruined the stay was how poorly installed the glass door to get to the balcony since other guests were using the balcony and were extremely loud the glass door did not give me 1 privacy even with the curtains down since cold air was able to seep in and the other guest were playing loud music I was able to hear everything even though the patio door was closed and locked.

Leisure Family

4/10

Poor

14 Dec 2025

Julio

I didn't originally receive the confirmation email with the check in instructions and when I tried to call the phone number to contact the property directly, no one ever picked up. I called through the line to schedule a new reservation to ask about what was going on and when they tried to contact the front desk the same thing happened to where no one answered. No one replied to me by email or by phone until an hour before my check-in. When I got into the room the AC and the heater did not work and the Kearns would not go all the way down. Because our room faced the street it was very loud and you can hear the cars outside as if you were sleeping outside. The front disc person was never there as they had previously mentioned and we weren't able to get anything resolved. There were no sheets on the bed and we had to sleep on the mattress pad n

Partner

10/10

Exceptional

13 Dec 2025

Roland

Parking needs to be explained better.

2/10

Poor

07 Dec 2025

Rebecca

Sketchy area. Walls were paper thin I could hear the people next to us whole conversation clearly. Neighbors were so loud that I decided to drive back home didn’t even stay the night.

Leisure Partner

8/10

Excellent

06 Dec 2025

Ryan

It’s fine

8/10

Excellent

01 Dec 2025

Elisa

Our stay was great. It was clean, quiet, and modern. No staff as we checked in late but it was easy (codes were provided). Only thing is parking is not free unless you park on the street.

Leisure Partner

6/10

Pleasant

22 Nov 2025

Jonathan

I'm more traditional. Don't like that everything is on the phone. I got a parking ticket.

6/10

Pleasant

22 Nov 2025

Debra

Not used to automated operation but thanks to cleaning lady and assistant mgr we were able to finally get settled.

Partner

4/10

Poor

12 Nov 2025

Laura

The room was clean and the staff were really attentive, but the walls were paper thin. Even after the hotel tried to help, the noise didn’t stop. It was fine for one night, but not ideal for a longer stay.

Business Self

8/10

Excellent

09 Nov 2025

BRETT

Room was clean, but literally no bedsheets on the mattress when I arrived
About 30 minutes later, they arrived with new bedsheets
Limited amenities: no soap in the canister in the shower and hand lotion in the shower was empty
The only amenity on the counter was a bar of soap

It has potential, but they opened too early without good supply management

Leisure

10/10

Exceptional

06 Nov 2025

Baylee

Spotless room. Very modern and comfortable. Luxurious bathroom! Would book just to lounge here again!

6/10

Pleasant

04 Nov 2025

Jennetta

It was not like you see on YouTube. No food, parking tickets when checked in, and close to hospital and the noice from that. But, the bed was good.

Leisure Self

8/10

Excellent

04 Nov 2025

Grace

It is all keyless and no people to help if you run out of toilet paper. They did not give an extra roll of toilet paper in the room. There is no mirror. They were great about letting us back in after we had checked out because something was left behind. It was a nice place to stay.

10/10

Exceptional

26 Oct 2025

Aaron

Good hotel

Business_and_leisure Family

10/10

Exceptional

19 Oct 2025

Ruben

Excellent spot loved the view

4/10

Poor

18 Oct 2025

Thomas

Terrible Acoustics. All sound inside and outside the hotel is amplified. The hotel is near a hospital so ambulance sirens are frequent. You have to download an app just to get in the lobby. Too expensive for what you get. No ice machine, vending machine, washing machine, or breakfast. I paid for 3 nights but I only stayed for 2. I would not stay here again.

Business_and_leisure Self

4/10

Poor

18 Oct 2025

katie

Clean Room: Yes, the room was clean, very modern, so modern that the road noise was WAY LOUD and hard to sleep with. The room is so empty feeling that the room on top of us was having a frisky night and me and my 14-year-old heard EVERYTHING, due to echo, until they finished. (good for them bad for us lol). this was our first experience at this type of hotel. I liked the modern aspect of the concept but there were no dressers only one little dinky hanging shelf that looked like it was from Ikea. The curtains that come down for the windows, had a huge gap and since there is a shared balcony I was really stressed someone could come look through the windows. There is only one little lock on BOTH the doors and didn't make me feel safe. There is no staff at the front.
Staff: the guy that answers the phone was very polite.
We did travel 5 hours away and when we got to the hotel at 8:00pm the room was not ready, which was a little frustrating, but he was fast and I only had to wait 15 min.
Parking: right up front and easy, I liked that part
I only tried this hotel because it was right next to the hospital which is why we needed to stay. I probably would not recommend this hotel to anyone unless you don't mind any of what I mentioned. it was very pretty and cool but my experience I will not come back to this hotel.

Family

2/10

Poor

13 Oct 2025

Herbert

Really nice area shops all around. WE didn't hang aroun area.

Partner

10/10

Exceptional

11 Oct 2025

Belinda

Excellent and private

10/10

Exceptional

11 Oct 2025

nya

The room was BEAUTIFUL?! probably one of the nicest rooms ive stayed in! walls were a little thin and neighbors did NOT obey the 10pm excessive noise restraint but besides that it was wonderful

Friends_and_family Friends

2/10

Poor

11 Oct 2025

Harmony

If I could give Hotel Revel zero stars I would.
The website touts the hotel as a luxury location. It’s a disappointing hostel at best.
The amenities listed on the website were nonexistent. We had no mini fridge, blow dryer, steamer or bath robes. These are the things Hotel Revel lists on their own website as expected.
We arrived and realized there was no mini fridge (after purchasing perishable grocery items) we contacted Shelton, the hotel manager. His solution was to move us to a room on a different floor where we could share a community refrigerator with strangers. We looked at the “lounge” which was merely a community kitchen, which contained leftover food from other guests and open sauce pots with cooked food. We declined the offer to switch to an identical room on a different floor.
That evening after showering, we realized there was no blow dryer of steamer. Again, I called Shelton for assistance. He stated that our room didn’t have the promised amenities, but he’d bring them at 8pm. I asked for compensation for the frustrating experience and he had the audacity to offer $20. I declined his offensive offer and asked for a $100 compensation. He agreed, but never sent the refund. He also never brought the promised blow dryer and steamer. He bold faced lied to us.
The housekeeper only came on one night, so we only received new towels once and had to go purchase our own toilet paper.
This hotel is a scam.

Business Partner

10/10

Exceptional

04 Oct 2025

Steven

Love the windows!

Leisure Partner

4/10

Poor

02 Oct 2025

Joshua

Check in was terrible. They use an app for everything, which is significantly less efficient than traditional check in. App smart key wasn’t activated at check in time, so we couldn’t even enter the building to get to the front desk. Some other guest finally let us in so we could check in at the desk. Guest said they’ve never seen a single hotel employee. Not a soul in site - pretty weird. Restaurant/bar is permanently closed. We called the listed phone number and it took about 10 mins to sort out our problem and get the proper “smart key” on the app. Room was kinda cool with the big windows. Bed was comfy. Shower body wash was empty - only had a single tiny bar of soap for showering and washing hands. Parking costs extra. Overall it was a huge, unnecessary pain in the butt. Would 100% never stay again.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Jennifer

Super clean. It is a little noisy in that area but I was aware as I have stayed her before.

Friends_and_family Family

6/10

Pleasant

29 Sep 2025

Robin

The area around the hotel is pleasant enough. There are some restaurants nearby but the road outside is busy and a bit noisy. The hotel furnishings are clean and minimal - lots of concrete and metal - so there is a lot of noise that travels from room to room and from outside.
The check in process required and app and we used that to unlock the doors to the hotel and room. I wasn't expecting anyone there at check in but someone was on site, and he was very helpful and friendly.
The bed was quite comfortable, but we could have used more towels.

Leisure Partner

4/10

Poor

20 Sep 2025

rebekah

The room had a beautiful industrial luxe vibe, which I really appreciated! Unfortunately, there were several drawbacks. There was no microwave, the in-room coffee machine was missing, and the fridge didn’t work.
What really made the stay feel off was the atmosphere throughout the hotel. When I went up to the fourth floor where the patio and kitchen are, all the lights were off—and the same was true for the patio/bar area downstairs. With no staff presence and so many common areas in the dark, it gave the impression that the hotel was partially closed. It made the space feel uninviting and even a bit unsafe, which was disappointing given the excellent views and prime location that deserve to be highlighted, not hidden.
Access to the building was very easy, which I appreciated, but the overall vibe left something to be desired.
Most disappointing of all: I had filtered my search to only show places that included breakfast, so I was genuinely surprised to learn this hotel didn’t offer any—especially at this price point. I had to order Uber Eats for breakfast, which worked out fine, but it was an unexpected extra expense.
That said, if these issues were addressed, I would 100% stay here again. I'm in Dallas often, and this place has great potential.

Business Family_with_children

10/10

Exceptional

15 Sep 2025

Colleen

Property was modern, cute & quiet. It was great for walking to restaurants, bars, and has cvs next door, The concierge was just lovely. Shelton was accommodating, personable & so warm and helpful. We would definitely come back!

Leisure Friends

8/10

Excellent

14 Sep 2025

Erin

Super low water pressure, couldn't check in until 4pm, and the a/c was on overdrive despite putting it up to almost 80 degrees, room was freezing cold and traffic and noise outside was so loud

Leisure Self

4/10

Poor

07 Sep 2025

Scott

App doesn’t work

Everything is automated. If there is a problem with the app to check in or park, it’s a phone call. The apps didn’t work.

Friends_and_family Family

6/10

Pleasant

30 Aug 2025

Daniel

Cold and bizarre space- minimal amenities. You can hear all the neighbors and traffic all night.

Family

6/10

Pleasant

28 Aug 2025

judd

Weird kind of quiet, but good sleep

Very weird. I've been to staffless hotels before, but this was just odd. It felt empty, like desolate. I literally didn't see another person the whole time. Ammenities were basic and even some showed wear already. If you are staying overnight or just need a place to sleep, it's fine. If you're there to hang out at all I can't recommend it. The bed was comfy and it was quiet, so got what I needed.

Self

8/10

Excellent

26 Aug 2025

Alfred

It was perfect for us friendly staff and a great location the only thing that I would add is a grab bar in the shower and sweep strips under doors because I see in the future it a small rodent gets in the building it would be very bad

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Verified traveler

Would stay again!

The customer service was great from the start. I do wish there was a private parking lot versus a shared with the businesses next to it. I loved the hotel, nice and simple, and different. I do wish it was quieter to where we couldn’t hear the neighbors opening and closing their back doors. I also wish the balcony wasn’t shared with the rest of the hotel floor. The room was very clean and there was so many unique art pieces to look at. The bar was so cool!

Partner

10/10

Exceptional

20 Aug 2025

Dennis

If you like alone this is your place.

Very different. If you are introverted this is your place. Keys are through an app. You don’t have to see or deal with anyone if you don’t want to. No amenities really but a nice big bed and a decent shower. Retro modern brutalist atmosphere. I’d do it again.

Business

2/10

Poor

17 Aug 2025

Mandie

Loud. So very very loud.

The road noise was awful… the shared porch meant we were woken up at 1a by people yelling at each other next door and feeling pretty scared. There is no staff at the hotel so the only option is to dial 911. I was approached by a panhandler when I arrived. Overall not a good experience at all. You at least need a security officer. So much sketchiness. Definitely not for solo female travel.

Self