Name: Embassy Suites Fort Worth - Downtown
Address: 600 Commerce Street, Fort Worth, 76102, US

6/10

Pleasant

29 Jul 2026

Geoffrey R.

Status of this particular hotel you must let them know if you want to stay in a room where there is physical challenges if not, they’re going to put you in a corner room for people who have physical challenges that was not me so I wasn’t happy about that second when I checked out there was no follow up with regards to my stay questions and they put a charge on my account that I did not authorize for parking as I parked on the street

8/10

Excellent

26 Jul 2026

Shonsearea Dawn

Highly Recommend that bottled water is in the room also that the snack area is filled with fresh snacks instead of old and melted snacks also the snacks at Happy Hour were not that great.

2/10

Poor

17 Jul 2026

Rodolfo

The room was so horrible that we decided to cancel our stay once we got in it!

Friends_and_family Family

4/10

Poor

14 Jul 2026

Mary Beth

The website said there was a pool. When we arrived we were told there was no pool and that location did not / had not ever had a pool. Which is false since there was black tape over the “pool / whirlpool” in the elevator. Had we know there was no pool we would not have stayed at this location. False advertising.

Friends

10/10

Exceptional

11 Jul 2026

Dwayne

Great location, easy to get in and out of. The staff was wonderful and the made to order omelets for breakfast were a hit.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Samuel

Room need to be more clea

4/10

Poor

02 Jul 2026

Melanie

Hilton should be embarrassed to have this hotel in their portfolio. The WiFi didn’t work and the staff did little to help address it, the AC was pushing out heat and then we realized that when you turn the setting to “heat” the air got colder, the bed was horribly uncomfortable, the TV was not only antiquated, but it was also glitchy and had no signal- it was completely useless unless you need an extra nightlight... Also, beware of the parking- it’s $62/night for valet and no self-parking option at the hotel. You can find street parking or other cheaper garages and then walk over, but not ideal. Never staying here again.

4/10

Poor

30 Jun 2026

Simon

I had mixed feelings about my stay. The hotel has some positives, but for the price (close to $1,000 for two nights), I expected a much higher standard.

The biggest disappointment was the room. It was extremely dark, with only one window looking into an internal light well, so there was virtually no natural light at any time of day. The room also felt very dated. The lounge was old and worn, the carpet felt grubby underfoot, and the overall atmosphere was gloomy and tired.

The staff were consistently friendly and helpful, although the interactions sometimes felt a little scripted rather than genuinely personal. That said, they were professional and I had no issues with the service itself.

On the positive side, the breakfast was excellent, with a great selection and quality. The location was also convenient, making it easy to get around Fort Worth.

Overall, while the breakfast, location and service were good, I wouldn't stay here again at this price point. The condition and atmosphere of the room simply didn't justify the cost.

Self

10/10

Exceptional

29 Jun 2026

Ricky

Awesome!!

10/10

Exceptional

27 Jun 2026

Bachir

Awesome

Family_with_children

10/10

Exceptional

22 Jun 2026

Lavenda

Staff was kind and helpful.

Friends

10/10

Exceptional

22 Jun 2026

Renato de los

great botel dor the business traveler!!

Business

10/10

Exceptional

20 Jun 2026

Lynette

Breakfast was amazing, staff was amazing, property was very clean. All around we would recommend!

Friends_and_family Family

6/10

Pleasant

16 Jun 2026

Chelsea

This hotel is showing its age and needs some tlc. The pool not being available was a shock because what hotel doesn’t have a working pool?! In summer?! Breakfast area needs some updating because it’s the same as it was 15 years ago. Water feature just chilling with no water. Location is great for restaurants and the train station. Staff was helpful and friendly at every encounter. Maybe invest in the property and we will come back. For now our next trip will be to another hotel with a working pool.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Joel

Front desk personnel was awesome. We got there early and Joel the guy up front got us checked in right away, he even gave us choices

Partner

10/10

Exceptional

15 Jun 2026

Shannon

Hotel staff was very friendly and helpful from the time we pulled up to the our departure. Located in a great spot in Downtown Fort Worth. We were able to walk everywhere we wanted to go and the drive to the Stockyards wasn't long at all.

Partner

4/10

Poor

14 Jun 2026

Sonia

The location was great walking distance from Sundance square but it really needs upgrading! We stayed on the 6th floor and as soon as you get off the elevator you felt claustrophobic with the narrow hallways and no windows what so ever. As we entered out room we felt like entering a dungeon! We thought there were no windows until we found a small window in the bedroom of the suite that had a view of an alley. The room was so small that if you turned a certain way the ac vent would hit you in the face which you couldn’t even breathe. The restroom had almost no counter space and no vent. USB connections did not work, flickering lights or not working at all and the furniture so old! Oh and the pillows tweet horrible! They tried to fluff them up by bunching them together and as soon as your head hit the pillow they deflated giving no support! Definitely not worth the money paid!

Family

10/10

Exceptional

13 Jun 2026

John

We love the reception and the complimentary drinks. Great location too!

Partner

10/10

Exceptional

13 Jun 2026

Denise

Everything was Excellent. Sharonda at the front desk was amazing, made us feel right at home

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Julie

Clean room, good room service, friendly staff, convenient location

Family_with_children

8/10

Excellent

09 Jun 2026

Noemi

Staff is very nice and helpful. Very good experience, the breakfast is also pretty good.

Family_with_children

10/10

Exceptional

07 Jun 2026

Erica

We had an amazing stay. The staff was always helpful and friendly. The hotel was clean and breakfast was great!

Family_with_children

2/10

Poor

04 Jun 2026

Ginger

Upgraded my room after first night. Then charged me $250, because they found butts in trash. I cleaned out my purse and that is where butts came from. Hotel is a shameful.

Self

10/10

Exceptional

01 Jun 2026

Kandra Bickley

The staff was most accommodating! Monique and Adelynn provided excellent customer service. The room are clean and the housekeeping staff did an amazing job cleaning the room. The omelet chefs were great and the dining room attendant kept everything clean and tidy.

Business Family

10/10

Exceptional

24 May 2026

Michael

Staff was friendly, check in was easy, and food was fresh. Other than Valet scratching the rear passenger side door, the trip was a success.

Partner

10/10

Exceptional

24 May 2026

renee

Everyone was very nice and helpful.

Partner

10/10

Exceptional

19 May 2026

Kimnerly

breakfast was awesome with great choices and omlet station. The staff were all really nice and responsive. We had some issues with elevators but that was fixed quickly. Our room was effected by a person above misusing the hot tub but they made everything right even when we decided to check out early. Would stay again and hopefully not have any mishaps.

Friends_and_family Family

10/10

Exceptional

09 May 2026

Pamela

I didn’t really know what to expect from this hotel before arrival but I can tell you I was blown away from the time I walked through the door! The staff were incredibly friendly and helpful. The hotel itself couldn’t be any more conveniently located for a good time. My room, even though I booked the cheapest one, was HUGE and was super clean with more than I could ever need! Their breakfast, omg, that breakfast! Made to order omelets, stuffed crepes, fresh fruit, potatoes and all the norms were out and STILL FULL 30 mins before they stopped serving. Only things that I could complain about, if I were nitpicking, is I wish breakfast hours were extended a little later (I wasn’t ready to get out of bed bc I was getting some of the best sleep I’ve had in a while) and no pool. The afternoon free drinks would have been sweet but there were so many people in the bar and I couldn’t get the bartenders attention so I didn’t get to partake. 10 out of 10 would completely recommend though! So worth the money.

Friends_and_family Family

6/10

Pleasant

03 May 2026

Brandit

I honestly expected far more from this Hotel….. my room looked like it hadn’t been updated since the 80’s. I’ve stayed at Motel 6 and had a much nicer room for 59.00….. but this one cost me 359.00.

Would not recommend this hotel ….
Old and outdated! I will say the staff was pleasant…. The room just sucked!

Partner

10/10

Exceptional

26 Apr 2026

Adine

Clean room, older the sofa had lots of stains on it so just didn’t use it. Bed was super comfortable and felt safe during the bad weather. Staff always friendly and checked in during stay. Also in a perfect spot walkable are near restaurants

Self

10/10

Exceptional

23 Apr 2026

Emmanuel

Everything was good, the only issue was one of the door handles in my room was loosely connected to the door so when we opened it, it came off

10/10

Exceptional

15 Apr 2026

Rechelle

Yes

10/10

Exceptional

13 Apr 2026

Richard

Room was clean. We did have to request coffee restock for second morning.

Partner

2/10

Poor

08 Apr 2026

Brad

I rated it one star to let other families with incontinent children/medical special needs to bring a tarp. They will charge you if you do not. This is a first for us, and yes, we do understand the charge. Please be aware. Ours was 250 because she had an accident on the cushion and I wasn't able to clean it completely.

10/10

Exceptional

08 Apr 2026

Angela

Great location, and the staff was really friendly. The breakfast was a hit with my family. I loved the build your own options at the grill station (omelettes with every meat or vegetable you can think of, pancakes, avocado toast, etc.) and it was at no additional cost. It made traveling downtown with my boys much more affordable and convenient. I will stay again!

8/10

Excellent

06 Apr 2026

Amber

Breakfast was great. Nightly reception was ok. Bar couldn’t keep glasses stocked so drinks were different sizes or in plastic cups. Hotel was dated. One tiny window in room looking over alleyway making the room pretty dark during the day. Not one window in the hall of our floor. Room definitely in need of updates. Bedside nightstand broken, Door to the room looked like it had been kicked a few times. First Embassy I’ve stayed at that didn’t have a pool so kids were pretty disappointed but lobby Easter hunt made up for it a little. Valet price steep when cheaper options are nearby.

10/10

Exceptional

05 Apr 2026

Maria Dolores

Everything was great! Only down part is Parking options is Valet $59 or meter …, if you can find one … for rate prices they should consider a parking garage or discounted rates for handicapped.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Matthew

Friendly staff and helpful valets. Parking a little on the pricier end.

Family_with_children

6/10

Pleasant

26 Mar 2026

Javier

Staff was very friendly. The room was dated and wallpaper falling off the wall. The room needed serious attention.

8/10

Excellent

23 Mar 2026

Terry

N/A

Family

6/10

Pleasant

17 Mar 2026

Christy

The hotel was clean and staff was helpful and friendly. The complimentary snacks in the evening needs some work but it’s free, so won’t complain much there. The hotel needs updating badly, especially the bathrooms. Very outdated. And like most hotels…please get better pillows!! I beg you.

Friends_and_family Family

2/10

Poor

11 Mar 2026

Cora

The bed was comfy enough to sleep but the price for the room was not expected for.

Partner

6/10

Pleasant

07 Mar 2026

Shelli

Room was clean but hotel is definitely needing an update. No smart TV (only broadcast/satellite which was iffy during the rainstorm), cracked upholstery on desk chair. I paid for a city view room and got a view of the parking garage next-door. When I called hotel management to inquire about this, they basically told me there was nothing they could do as none of their rooms offered a true city view.

Partner

10/10

Exceptional

07 Mar 2026

Gabriela

Clean room, really great breakfast options

Family

4/10

Poor

24 Feb 2026

Erin

The staff tried the best but they were completely understaffed in all ares especially in the restaurant where they had the bartender serving all tables while trying to bartend. He was the only one working the restaurant/bar all 4 nights we stayed. The room was spacious but was dingy and not well cleaned. We checked in to our room and their was pee on the toilet seat, a rip in the arm of the couch and the ice bucket was falling apart. There is no smart tv or even the option of paying for a movie. This hotel need some love and attention - I feel bad for the staff. We will not stay here again.

Family

10/10

Exceptional

23 Feb 2026

Tiffany

Room was clean and very spacious
Valet parking was very convenient
Walking distant to many amenities
Free drinks and snacks during happy hour were very good
Free breakfast was very good

10/10

Exceptional

22 Feb 2026

Adam

.

Self

10/10

Exceptional

12 Feb 2026

Richard

Nice room, great breakfast, fantastic bar service

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

Kari

The front desk agent that helped us a check in was amazing! super happy we were there for our stay and engaging with the kids. I hate that I have forgotten her name but she was awesome!

Friends_and_family Family

6/10

Pleasant

08 Feb 2026

Dawn

Older building - maintained . Small hallways. Short ceilings. Just not a typical embassy suite

Leisure Family

10/10

Exceptional

08 Feb 2026

Heather

Clean room

2/10

Poor

07 Feb 2026

Tony

They said online they had a pool and hot tub did not have a pool and hot tub. The breakfast was nasty not good. The rooms did not have enough towels had nasty hair on the floor in the in the bathrooms and the pullout couch had hair and pee stains on it. It was not a very clean hotel at all.

6/10

Pleasant

05 Feb 2026

Lara

The room was small. We really needed an accessible room because my daughter uses a wheelchair. We made it work. It was in need of some serious updating. One of the beds was pushed almost directly up against the air conditioner window unit, so if someone sleeps there then the cold air blows directly on them. Parking was only available if you paid the valet fee, otherwise you could use a parking garage down and across the street. Breakfast was good. However, the only way yo access it was on the wheelchair lift which didn’t work well. We had to hold the door closed so the switch would work-doesn’t seem very safe. Overall, not worth the money that was spent.

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

Derrick

My stay at the Embassy Suites Downtown FW location was the most wonderful experiences I've ever had.
Starting with the front desk Joel was on shift and was welcoming friendly and made checking in and out as easy as it gets extremely great customer service a ball out of the park homerun for Joel.
Prefacing this next well deserved praise with this it was during an ice storm and a competition to boot so the hotel was needless to say swamped.
So I went down to the first floor bar and dining area and to see the bar staff and kitchen staff performing double duty, probably a staff shortage due to the inclement weather, but to my amazement Chef Jeff and his staff was calm cool & collected despite the chaos bringing out order after order to which I might add looked and tasted top notch shall i say chefs kiss major kudos to Chef Jeff & his staff and addition to Bar Staff Eric who was poised under pressure taking bar orders and dining orders like a pro true exceptional service.
Not to forget later on with Bartender Kim who was friendly and kind despite the late long night and the onslaught of non stop chaos also was very knowledgeable of the drinks, made excellent suggestions, and provided great service with a smile.
The room was great spacious and felt like home also had a small kitchen area which might sound silly but i was so happy that it had a fridge microwave and coffee maker my previous day at another hotel did not and made life miserable. Just amazing will always come back!!

Business_and_leisure Self

8/10

Excellent

25 Jan 2026

Shannon

The staff was courteous and very helpful at check in. Our room was nice however the bed was quite hard and the walls seemed paper thin. We could hear when someone flushed the toilet above our room as well as next door. I also felt that since we were made to valet our vehicle, that parking fees would be included. I would have happily tipped the valet for their service but since the parking garage was part of the hotel I feel it should’ve been included.

Leisure Family

10/10

Exceptional

24 Jan 2026

Rebecca

Great hotel in the middle of downtown near some great restaurants. The hotel only has valet parking $69 a night. Ask the hotel what are some other options.

Partner

10/10

Exceptional

22 Jan 2026

Kenneth

Staff was all very friendly, very professional. Room was clean. Breakfast was better than most buffets thst are included with yourcstay.

10/10

Exceptional

18 Jan 2026

Billie

Our room was excellent and the staff was extremely helpful.

Leisure Partner

8/10

Excellent

17 Jan 2026

Donna

Older hotel but well maintained.
Staff was very helpful and nice.

Leisure Family

10/10

Exceptional

05 Jan 2026

Giang

Good location. My room don’t have a good view but the hotel location was good.

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

Maricela

Everything was wonderful!

Leisure Family

10/10

Exceptional

04 Jan 2026

Magan

Enjoyed my stay

Leisure Partner

8/10

Excellent

03 Jan 2026

Alyssa

Rooms had a very great view , only downer was it was abit dated is all but other then that great hotel !

6/10

Pleasant

03 Jan 2026

Amy

Staff was amazing!!! Breakfast and cocktail hour were great. Location was perfect for access to Sundance Square. Valet was so courteous. Down side....very, very dated rooms. Carpet dirty, torn and worn seating. Laid towels all over the carpet to walk on barefoot, otherwise only walked in shoes. Rooms definitely need updating and carpets need either shampooed or replaced. I would only stay here again if rooms were remodeled. Disappointed with this being a Hilton hotel.

Partner

10/10

Exceptional

30 Dec 2025

Robert

Clean, staff friendly, great location.

Friends_and_family Family

8/10

Excellent

29 Dec 2025

Rob

Solid Embassy Suites breakfast menu. Sadly no biscuits and gravy like at the Embassy Suites in Roundrock.

Friends_and_family Friends

8/10

Excellent

28 Dec 2025

Amy M

Great housekeeping and front desk staff

Friends_and_family Family

6/10

Pleasant

20 Dec 2025

Rene

The king suite we stayed in was old and not in good shape. Very run down.

10/10

Exceptional

07 Dec 2025

Tanneka

Checking in the staff was very nice and friendly. Christine was excellent she made sure that all our our needs were met. The breakfast area was neat,clean, and had many options to choose from. I would definitely recommend this hotel to friends and family in the future

Friends_and_family Family

4/10

Poor

05 Dec 2025

Elaine

I selected Embassy Suites based on their long-standing reputation for offering a higher-end, comfortable lodging experience. Unfortunately, my stay fell far below those expectations. The room itself was noticeably worn and outdated. The sofa bed had torn seams and the cushion was so old and compressed that it offered no support. The desk chair was in equally poor condition the material was peeling so badly that the chair appeared patchy and discolored. In the bathroom, the toilet handle was broken and required manual adjustment after every use. The heating system was slow to function properly, taking hours before the bedroom reached a comfortable temperature. Overall, the condition of the room and multiple maintenance issues made the stay disappointing and not reflective of the quality Embassy Suites is known for.

Leisure Friends

4/10

Poor

30 Nov 2025

Rodney

Indoor pool closed which is the only reason we booked the hotel.

6/10

Pleasant

29 Nov 2025

Katie

Our first room was dirty. Moved rooms the next day. Didn’t clean or bring us fresh towels the following day. We had to ask for our room to be cleaned but never was told that and then when we did ask for it to be cleaned and freshened up they just pulled the bedding up but never made it. Very disappointing in the hotel. We stay at a lot of Embassy and this one by far was the dirtiest. The morning breakfast was ok which is are favorite at embassy. My pancakes were cold and they only had milk for coffee which the coffee was just warm. One day for potatoes they had French fries instead kinda weird. Probably will never stay there again especially for the price we paid

Leisure Family

10/10

Exceptional

28 Nov 2025

Juan

Great service and cleanliness. Also great breakfast.

Leisure Family

10/10

Exceptional

23 Nov 2025

Laura

From Valet to all

6/10

Pleasant

22 Nov 2025

Michelle

Clean room. The bed was, unfortunately, the hardest bed that I have ever slept on. Other than it sleeping hardly at all for two nights, it was a great stay! Thoroughly enjoyed being within walking distance to a lot of restaurants and entertainment and feeling safe enough to do just that!

Partner

10/10

Exceptional

22 Nov 2025

John

Everything was perfect. Staff was so good and the room was great!

Self

8/10

Excellent

18 Nov 2025

Ellen

Nice folks, clean room, but the pillows are teeny tiny!

Leisure Family

2/10

Poor

18 Nov 2025

Tony

Ripped up furniture, dirty couch the shower didn’t work. They have to bring maintenance to fix roaches in the lobby. Old dirty carpet.

Business Family

10/10

Exceptional

18 Nov 2025

Juana

Yes

Family_with_children

10/10

Exceptional

15 Nov 2025

Cynthia I

Everything was wonderful!

6/10

Pleasant

08 Nov 2025

Sally

The stay was just ok. No caffeinated coffee packs in the room, and none available at front desk.Syreet noise eas loud, and air conditioner eas loud. Breakfsst sood and checkout ess essy.

8/10

Excellent

06 Nov 2025

Lorenzo

Parking is too expensive

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Alexis

Everything was great

10/10

Exceptional

01 Nov 2025

Henry

Valet too expensive and breakfast needs to get better room was ok

Leisure Family_with_children

10/10

Exceptional

31 Oct 2025

kathleen

Clean room. Very nice staff. Valet was amazing. Great location

Partner

10/10

Exceptional

28 Oct 2025

Shelley L

Loved the evening reception and breakfast.

Friends_and_family Friends

8/10

Excellent

27 Oct 2025

Rick

Staff was very friendly and helpful. Stay was good, but rooms just need to be refreshed.

Partner

10/10

Exceptional

24 Oct 2025

Debra

yes

Leisure Family

10/10

Exceptional

22 Oct 2025

Erica

Traveled for work--did not use breakfast or happy hour, but suite was great and quiet. And easy to walk around Fort Worth.

Business Self

10/10

Exceptional

12 Oct 2025

Domingo

\"We had a wonderful stay! The location was perfect for sightseeing, and the hotel staff made us feel right at home. The rooms were clean, spacious, and had all the amenities we needed.\"

\"The hotel staff is incredibly friendly and efficient. The room amenities were very good; the rooms were spacious and very comfortable.\"

\"The sleep quality was excellent, and the mattresses were like sleeping at home. The hotel offered a very pleasant stay in a convenient location.\"

Breakfast was awesome and the guy at the bar excellent.

Business_and_leisure

10/10

Exceptional

07 Oct 2025

Jaden

The only thing wrong about our stay was a lack of trash bags within the rooms. Outside of that, no complaints, we had a great time.

Leisure Family

10/10

Exceptional

06 Oct 2025

Angela

Customer Service was exceptional and the hotel was amazing.