Name: Burts Hotel
Address: Market Square, Melrose, TD6 9PL, GB

10/10

Exceptional

31 Jul 2026

John

Loved our stay and really appreciated that there was an EV charger. Great food.

10/10

Exceptional

31 Jul 2026

Iain

Burts is family run. Nick and staff make sure that everything is perfection.
The food is exemplary and the quality of the linen for the bedrooms is first class. My room was on the second floor and was spacious. My only small gripe would be to replace the shower enclosure curtain with a glass screen.
Otherwise, highly recommend this lovely hotel.

10/10

Exceptional

24 Jul 2026

Simon

Brilliant, lovely, great!

10/10

Exceptional

19 Jul 2026

Lorna

I liked everything about this hotel. The staff were great, the breakfast was delicious & the mattress on my bed was perfect for me. Would definitely stay here again.

Self

10/10

Exceptional

04 Jul 2026

Lesley

Although only staying 2 nights, room was serviced each day and this is not usually the norm in my, family & friends experiences.
All members of staff I encountered were excellent.
Good to be able to leave car off road in hotel's private car park

Self

10/10

Exceptional

30 Jun 2026

Tracey

Very comfortable and friendly hotel. Staff were really friendly and helpful. Food was lovely.

Friends_and_family Friends

6/10

Pleasant

21 May 2026

J

Disappointing: the Ship Inn across the street was a far more welcoming establishment, buoyant, full of character…and cheaper too. Room 19 is very small. Breakfast starts at 8am, which is too late, and lazy , in my opinion.

Self

10/10

Exceptional

24 Apr 2026

John

Lovely old fashioned hotel in a lovely spot and excellent service throughout

Self

10/10

Exceptional

21 Apr 2026

Ginny

The hotel was centrally located and had plenty of parking. Staff were friendly and helpful. Rooms were cute and well kept.

Family

10/10

Exceptional

02 Apr 2026

Michelle

Staff delightful, nothing too much trouble. Nice and clean, and what you would expect from a 17th century establishment, and comfortable. Parking was secure and easily accessible. You are in the centre of the village. Easy access to other areas of the Scottish Borders. Evening tends to close early so make sure you bring a good book.

Partner

10/10

Exceptional

15 Mar 2026

Jane

Always a great stay at burts. Clean comfortable room, delicious breakfast and friendly staff. What’s not to love?

Partner

10/10

Exceptional

01 Mar 2026

Dougie

Very friendly staff, amazing food - roast lamb was delicious, lovely breakfast and again friendly smiling server
Would definitely stay again !

Self

10/10

Exceptional

15 Feb 2026

Charles

Fantastic Staff

Partner

10/10

Exceptional

18 Jan 2026

Alexander

Great room, great service, fantastic location, lovely town, excellent staff, gorgeous breakfast. Could not have asked for more, amazing place.

Leisure Partner

10/10

Exceptional

08 Jan 2026

Barry

Fab hotel totally recommend

Partner

4/10

Poor

05 Dec 2025

Craig

Staff were not welcoming especially when i checked in very late from my flights. Staff were so loud chatting about there night before (personal chats) at 8am in the hall cleaning rooms that i could not sleep. On leaving my room at 10am the laundry bags strew all over the floor meant it was a hazard walking let alone pulling my suitcase.

Business_and_leisure

8/10

Excellent

27 Nov 2025

Jonathan

Room good

Partner

10/10

Exceptional

13 Nov 2025

Colin

Clean comfortable room, superb breakfast, top quality.
Ate in the dining room again tasty quality food

Partner

10/10

Exceptional

21 Oct 2025

Anthony

Lovely staff very good food and great position in centre of Melrose

Partner

10/10

Exceptional

29 Sep 2025

Ian

The hotel has a large car park. The rooms were clean and warm. The hotel was taylored more for eating. The meals were excellent and the bar closed early after meals were finished. There were no casual bar customers. Pleanty of bars close by. The area was very safe and comfortable to walk around at any time..Nice friendly staff.

Leisure Friends

8/10

Excellent

07 Sep 2025

Robert

Overall very good

Leisure Self

10/10

Exceptional

03 Sep 2025

Charles

Wonderful hotel. Friendly staff, very helpful, perfect room and superb food!

Self

10/10

Exceptional

15 Aug 2025

John

The staff

Leisure Partner

10/10

Exceptional

31 Jul 2025

Ernest

Loved the secluded location, and the ambiance of the hotel

Leisure

10/10

Exceptional

11 Jul 2025

David

Perfect hotel

A really well run hotel and a pleasure to stay in. We overnighted on our way back from a tour in Scotland and were very impressed it outshone other hotels on our trip and was great value for money. The food offerings were really good too. We will definitely return.

Partner

10/10

Exceptional

05 Jul 2025

Kimberly

Lovely hotel

Business Self

8/10

Excellent

20 Jun 2025

Noel

The food is first class; the staff friendly and the room clean abd comfortable. B&B rate is a little higher than comparable hotels. Obviously you can expect traffic noise if you are at the front of the hotel being in the market square facing a road but we were woken very early by delivery men playing very loud rhythmic dance music from their lorry cabs. Hotel manager needs to speak with regular drivers about respect for sleeping guests. Lorry noise ok but NOT loud music.

Partner

8/10

Excellent

15 Jun 2025

Lesli

Friendly and helpful staff

Leisure Self

10/10

Exceptional

09 Jun 2025

Hugh

I'll stay at this Melrose hotel again.

Everything was good at the hotel, the facilities in the room, nice tea tray, spotless bathroom good shower with easy temperature and flow controls (no problem with wet hands), bed really comfortable. Dinner and breakfast excellent quality food, plenty of choice and service efficient. All staff encountered were courteous and attentive.

Self

10/10

Exceptional

03 Jun 2025

Andrew Iain

Excellent location. Food & Service was excellent. Would definitely go back to stay.

Partner

10/10

Exceptional

01 Jun 2025

Jonathan

A friendly atmosphere, I have stayed there many times before & will continue to do so in future.

Leisure Friends

10/10

Exceptional

30 May 2025

Martin

The Hotel staff were very helpful when asked to assist us

Business

10/10

Exceptional

29 May 2025

Steve

Modern, clean and comfortable room. Mine was at thd back and very quiet. Delicious dinner and breakfast the next day. Amazingly friendly staff.

Self

10/10

Exceptional

26 May 2025

Chris

Very welcoming and warm atmosphere, superb customer service and excellent food quality. I will definitely stay again. Thanks, Chris.

Leisure Self

10/10

Exceptional

25 May 2025

Allyson

Great Hotel

Fabulous stay. All the staff were friendly kind and helpful. Room clean and comfortable. Excellent food in the restaurant. Will definitely stay again

Partner

10/10

Exceptional

16 May 2025

Alasdair

Another great stay

We always enjoy our time at Burts Hotel, great service and friendly staff, high quality food and a great atmosphere

Partner

10/10

Exceptional

09 May 2025

Alicia

A lovely nights stay

We stayed at Burt’s the night before commencing our long distance walk along St Cuthbert’s Way. Upon our arrival we were greeted incredibly warmly. My suitcase was carried up to our room - which was very much appreciated. We enjoyed a tasty evening meal & hearty breakfast which ensured an excellent start to our hike. The team were attentive & nothing was too much trouble. I’d recommend Burts to anyone & would happily stay again. Thank you team Burt’s for a lovely nights stay!

Partner

10/10

Exceptional

06 May 2025

Kimberly

Lovely hotel with lovely staff. Great food and atmosphere

Business Self

10/10

Exceptional

01 Apr 2025

Kimberly

Lovely hotel great staff

Business Self

10/10

Exceptional

25 Mar 2025

Brian

A lovely stay in this comfortable and homely hotel. Nice room, comfy bed, great breakfast and shower. Wifi had certain restrictions. I got an email overnight from the National Lottery informing me I had won a prize. I was unable to open and

Partner

10/10

Exceptional

05 Mar 2025

David

Very good stay. Comforable room and excellent food.

Business

10/10

Exceptional

05 Mar 2025

Kimberly

Lovely hotel with great staff and a electric charger

Business Self

8/10

Excellent

18 Jan 2025

Glen

Stay here on occasion when working in the area. Always a clean comfortable room and I love the charm of the pub. Great menu, excellent food.

Business Self

10/10

Exceptional

04 Dec 2024

Alexander M

Great local hotel and restaurant.

Great little hotel in the lovely village of Melrose. The food at the restaurant/pub was excellent and there was a cozy fire buring away. I booked a single accomodation and the room was on the smaller size but perfect for my needs.

Self

8/10

Excellent

15 Nov 2024

Laura

our stay was really comfortable

Leisure Family

10/10

Exceptional

21 Oct 2024

Mike

Everything was good, large car park at rear and very friendly staff, nice small town easy to walk everywhere.

8/10

Excellent

03 Oct 2024

Joan

Nice little town, attractive old style inn, a bit old fashioned furnishings. Very helpful and friendly staff.

10/10

Exceptional

06 Sep 2024

David

Staff are excellent, especially lady host in restaurant. After checking out we had some lost luggage issues and staff proved extremely helpful

10/10

Exceptional

01 Sep 2024

Stewart

Excellent breakfast and rooms very comfortable

Leisure Partner

10/10

Exceptional

28 Aug 2024

Grant

First visit to Melrose

All staff very friendly and welcoming . Our first visit to Melrose - I’m sure we will return.
Excellent Dinner in Restaurant and excellent breakfast. Wide choices.

Partner

8/10

Excellent

27 Aug 2024

Jennifer

The food in the Bistro Bar was very tasty. The beds were comfortable and the room was a good size. A request to change the bed configuration was dealt with swiftly. Some of the breakfast serving staff need training on how to listen. The breakfast was delicious. Try the full Scottish if you dare!

Leisure Friends

6/10

Pleasant

26 Aug 2024

Susan

Fairly expensive with a rather small room. Breakfast excellent and restaurant staff very attentive.

Leisure Partner

10/10

Exceptional

25 Aug 2024

Hugh

A gem of a Hotel and Restaurant in beautiful Melrose.

Partner

8/10

Excellent

21 Aug 2024

Alan

Very nice, friendly hotel

Leisure Self

10/10

Exceptional

19 Aug 2024

Christopher

Exquisite property in Quaint Village

Delightful property in ideal location.

Self

8/10

Excellent

19 Aug 2024

Richard

Nice small hotel in convenient location

Leisure Self

10/10

Exceptional

31 Jul 2024

ian

The food, I ve been trying to remember the last time I had food of the standard at your hotel . I think it would be 24 years ago in las vegas

Leisure Self

10/10

Exceptional

27 Jul 2024

Kimberly

Great place to stay having a charging point is brilliant

Business Self

10/10

Exceptional

16 Jul 2024

Ursula

Melrose is a beautiful little town. Will definitely stay at Burts again.

Leisure Self

10/10

Exceptional

07 Jul 2024

Hector

Excellent place to stay and tour the Borders from

Leisure Self

10/10

Exceptional

11 Jun 2024

Kim

Lovely hotel. Great location, electric car charger and good parking. Easy access to the town. Lovely food and staff very helpful.

Business Self

10/10

Exceptional

09 Jun 2024

Grant

Good stay. Very central

Leisure Partner

10/10

Exceptional

16 May 2024

Ian

Two night business stay.

Excellent town centre hotel , it’s own car park , food freshly cooked, good service, clean fresh room

Business

8/10

Excellent

09 May 2024

GILLIAN

Lovely break

Beautiful room and Ken-suite.

Self

8/10

Excellent

01 May 2024

Dylan

Enjoyed our stay excellent staff and food

Business

10/10

Exceptional

23 Apr 2024

Ian

Lovely old school hotel. The staff are amazing, always cheerful and attentive. The food is excellent and Melrose is a great little town located in a wonderful part of the World

Business Self

10/10

Exceptional

12 Apr 2024

JAMES

Great hotel.

Excellent stay at Burt’s Hotel. Clean, comfortable, good food, central location.

Partner

10/10

Exceptional

26 Mar 2024

Rory

All round quality

Charming accommodation. Comfortable spacious bedroom. Lovely food. Well kept real ale. Friendly staff.

Partner

10/10

Exceptional

28 Oct 2023

David

PERFECT STOP FOR WHATEVER PART OF THE BORDERS YOU ARE ENJOYING. SITS ON THE RIVER TWEED. FOOD AND ACCOMMODATION ALL FIRST CLASS. STAFF ARE WORTH A MENTION. SO ATTENTIVE. WELL DONE TEAM!

Business_and_leisure Friends

8/10

Excellent

26 Sep 2023

Robert

Centrally located hotel in Melrose with own car park. Staff were exceptional and the food was very good. The room was on the second floor but with no lift could be difficult if less able. There was no view from the room and the shower was over the bath. Bed was comfortable and large in this executive room with king bed.

Leisure

8/10

Excellent

15 Sep 2023

Jacqueline

The hotel was very convenient on the square but , unfortunately , Saturday night was noisy with exuberant youngsters having a great time revving cars and shouting ., The staff were lovely and did their best to help and please . However, the restaurant was very much in need of more staff . One overworked waitress ( who was excellent) on our first night , and the same lovely lady with a bit of help on the second wasn’t enough to give the lovely food and higher prices the 5 stars they deserved.
The decor in the bedroom was very dull - khaki walls and buff coloured carpet needed brightening up a little - but that is nitpicking ! The bed was large and comfy with spotless sheets and duvet etc. Plenty of towels in the bathroom but toiletries in short supply - no shower cap , and only one small shower gel and one small shampoo for the two of us for 2 nights . The bathroom was large but really needed refurbishing as taps, tiles and shower were somewhat outdated.
Breakfast was excellent and served piping hot by pleasant waitresses - none of the usual buffet stuff ! All in all a good place to stay but a few alterations could make it excellent all round.

Leisure Partner

8/10

Excellent

10 Sep 2023

Denise

Burts Hotel is right in the middle of Melrose and with dedicated parking is an excellent choice. Although on the main road, it's not that noisy and doesn't disturb during the night. There is very little disabled parking available in Melrose, so speak to the manager if close access is required.
The food was lovely both at breakfast and evening meal, although for a pub/restaurant it was overpriced. It does book up very quickly, so reservations needed, but there are lots of other places around for all budgets.
The room was a decent size, but the drawers in the units smelt very musty inside, so we didn't use them. The wardrobe though had plenty of storage. The room did look dated but that was only on the surface. The bathroom was modern with nice tiling and a good shower. Unfortunately there wasn't sufficient toiletries for two people, but you can always ask the staff. The wifi though was very poor so we used data.
Overall a lovely stay, and I would go back there again.

Leisure Friends

10/10

Exceptional

09 Sep 2023

Jacqueline

Staff and food were amazing

Business_and_leisure Partner

8/10

Excellent

06 Sep 2023

Roger

Burts Hotel is a very nice traditional hotel in the lovely town of Melrose. A bit old fashioned but nothing wrong with that. The menu is a bit limited but the food on offer is good. All in all, very strongly recommended.

Leisure Friends

8/10

Excellent

01 Sep 2023

Suzanne

Great location Good evening meal Excellent staff

10/10

Exceptional

01 Sep 2023

Benita

Good location, quite spot and very comfortable bed.

Leisure Partner

10/10

Exceptional

31 Aug 2023

Benita

Great location, nicely decorated, helpful staff

Leisure Self

6/10

Pleasant

29 Aug 2023

carol

The hotel is a solid 3 star hotel. Unfortunately the first night kids were partying until 3 am right outside our window. The room does not have AC. So it was hot but we requested a fan and they did give us a fan.

Leisure Partner

10/10

Exceptional

28 Aug 2023

Suzette

It's a wonderful place to stay. Great food, great people, beautiful gardens to visit.

Leisure

10/10

Exceptional

24 Aug 2023

Alice

Liked the hotel, friendly staff, the town, the historic area etc.
But husband and I have come down with Covid since we left on Sunday both falling ill Sunday night. Where we picked it up we have no idea but as we visited several interesting tourist spots around Melrose area we hope we are just unlucky and all goes well with Melrose town for the rest of the season.

10/10

Exceptional

13 Aug 2023

Lynda

Lovely stay

Lovely stay in small hotel. Friendly attentive staff.

Self

10/10

Exceptional

10 Aug 2023

Lynda

Had a lovely stay here with our dog to celebrate my birthday.
Enjoyed drinks outside in the sunny garden and had some lovely food, and was made most welcome by the staff .
Only sorry we weren’t able to enjoy the benefits of the inviting dining room but fully understand no dogs . ( maybe another time)
Would definitely return .
Thank you.

Friends_and_family Family

10/10

Exceptional

05 Jul 2023

Verified traveler

Great hotel, perfect location

Beautiful room in a lovely town. Excellent food and superb service. Also offered charging place for our EV rental car. We enjoyed our stay very much!

6/10

Pleasant

26 Jun 2023

James

The bar food was excellent, hot, tasty and reasonably priced. The lunchtime bar food was excellent as was the service from the young man in charge. The evening meal was also delicious, however, we ordered a drink and it never arrived, I had to ask twice again! Breakfast was the same, excellent food, poor service and having to ask twice for orange juice. At checkout we had to wait almost fifteen minutes for someone to appear, eventually I had to go and seek out a staff member.
I was less than happy at the explanation received for the absence. Surely the reception should be covered when checkouts are taking place. When I voiced an opinion regarding the poor service both staff members became very defensive and were reluctant to take my points on board.
Overall, poor service from some but still a very clean Hotel with good food and decent parking.

Leisure Partner

8/10

Excellent

11 Jun 2023

Stewart

Just perfect

10/10

Exceptional

04 Jun 2023

Rhonda

Perfect stay in Melrose

Amazing hotel. Fabulous food in the restaurant.

Friends_and_family Friends

10/10

Exceptional

27 May 2023

Mark

property was well situated in the centre of melrose,rooms was nice and clean,easy parking , food was very good , i would gladly book in here again if iam in the area .

Leisure Self

10/10

Exceptional

15 May 2023

Niall

Great stay

Self

10/10

Exceptional

25 Apr 2023

Adrian

Gem of a hotel

From start to finish a great time. Lovely staff, great food of high quality...we will be returning and recommending to friends

Partner

10/10

Exceptional

27 Mar 2023

Trudy

Lovely weekend away!

It was a lovely visit. Beautiful new en suite in a good sized fresh bedroom. Facilities were excellent and breakfasts generous and very tasty. Staff took my luggage to and from bedroom and were very friendly.

Self

10/10

Exceptional

18 Mar 2023

Paul

Comfortable, modern and well furnished. Good food at dinner and breakfast. Perfectly situated for a wander around the town and good parking. Friendly genuine service. Would recommend and return.

Leisure

10/10

Exceptional

08 Mar 2023

Lynne

A lovely hotel.. very friendly staff. Fabulous meals.

Leisure Partner

10/10

Exceptional

07 Feb 2023

Mary

A memorable stay

We had a wonderful stay at the Burt Hotel . Was a celebration weekend and could not have been better . Food , staff and comfort exceeds expectations.

Friends_and_family Family

10/10

Exceptional

06 Feb 2023

David

A lovely old fashioned but beautifully kept and maintained country town hotel. Great location, great staff, great food.

Leisure

10/10

Exceptional

06 Feb 2023

Jen

lovely hotel, clean and well furnished. Only thing was they forgot my tattie scone at breakfast and there was no option to alert anyone!

Leisure Self

10/10

Exceptional

18 Jan 2023

Sara

Beautiful stay

Exceptionally beautiful food, evening meal was amazing. Breakfast was fab too.
The room was very nice and needed after a long day.

Nick, Trish and Team thank you very much for being super hosts and caring.

Self

10/10

Exceptional

04 Jan 2023

David

It was a very pleasant experience staying at the hotel the food was excellent the staff in the whole hotel was very friendly

Partner

8/10

Excellent

21 Oct 2022

kit

Good market town location, plenty of good walking trails.