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Eurostars Diana Palace

Palencia · Spain

Avenida Santander, 12View location

8.4/10Excellent359 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.4/108.4
Condition8.4/108.4
Location8.0/108.0
Neighborhood7.6/107.6
Amenities7.8/107.8
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  • Business hotels
  • Sustainability certification
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Eurostars Diana Palace

This appealing hotel enjoys a stunning setting on the Spanish mainland in Palencia. It is located just 200 metres away from the lively town centre, where a number of nightclubs, bars and restaurants can be found. The nearest train station is just 100 metres away.

A bus stop is located just 250 metres from the hotel, offering ease of access to other areas. Valladolid Airport is 45 km from the hotel. This wonderful hotel comprises well-equipped guest rooms, which offer a peaceful haven in which to unwind. The hotel offers exemplary facilities and high-quality services.

Guests can enjoy culinary delights and refreshing drinks in the cafe.

Read more about this hotelShow less

A stay at Hotel Eurostars Diana Palace places you in the heart of Palencia, within a 15-minute walk of Plaza Mayor and Monumento al Maestro. This hotel is 0.7 mi (1.1 km) from Escultura a los Comuneros and 0.7 mi (1.1 km) from Diocesan Museum.

Make yourself at home in one of the 65 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Palencia? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Parking height restrictions apply Professional property host/manager Bioscore Sustainability Pets not allowed

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children
    • Self parking fee: EUR 12 per night
    • Late check-out fee: EUR 20.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Plaza Mayor 0.8 km / 0.5 mi
Palencia Cathedral 0.8 km / 0.5 mi
Monumento al Maestro 0.9 km / 0.5 mi
Diocesan Museum 0.9 km / 0.5 mi
Museum of Palencia 1 km / 0.6 mi
Escultura a los Comuneros 1 km / 0.6 mi
Teatro Principal 1 km / 0.6 mi
San Miguel Church 1.2 km / 0.7 mi
Cristo del Otero 1.9 km / 1.2 mi
Isla 2 Aguas Golf Course 2 km / 1.2 mi
Castillo Fuentes De Valdepero 8.5 km / 5.3 mi
San Pedro Cultural 17.2 km / 10.7 mi
Basilica de San Juan de Banos 17.8 km / 11.1 mi
Abadia de San Isidro 18.6 km / 11.6 mi
Iglesia Museo de Santa Eulalia 24.1 km / 14.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 7
  • Single rooms: 9
  • Double rooms: 54
  • Junior suites: 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Airport
  • Harbour
Show 38 more facilities & services
  • Golf course
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Secure parkingExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • Concierge
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 1
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • PhotocopierExtra charge
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Bioscore Sustainability Certification
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Eurostars Diana Palace

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 15 m²SGL.ST
    SINGLE STANDARDPhoto unavailable1 photo

    Eurostars Diana Palace

    SINGLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Wi-fi
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE CAPACITY 1DOUBLE SINGLE USE • CAPACITY 1DUS.C1

    Photos are not available for this room type.

    Eurostars Diana Palace

    DOUBLE SINGLE USE CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Eurostars Diana Palace

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    Eurostars Diana Palace

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Eurostars Diana Palace

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 18 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable1 photo

    Eurostars Diana Palace

    Double or Twin STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Eurostars Diana Palace

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 20 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable1 photo

    Eurostars Diana Palace

    JUNIOR SUITE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Internet access
    • Wheelchair-accessible
    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Eurostars Diana Palace

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Eurostars Diana Palace

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARD • 1 Bedroom • 18 m²DUS.ST
    DOUBLE SINGLE USE STANDARDPhoto unavailable1 photo

    Eurostars Diana Palace

    DOUBLE SINGLE USE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Room amenities

    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Extra beds on demand
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Eurostars Diana Palace

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Eurostars Diana Palace

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Eurostars Diana Palace

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room HONEYMOONRoom • HONEYMOONROO.HM

    Photos are not available for this room type.

    Eurostars Diana Palace

    Room HONEYMOON

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    HONEYMOON

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.HM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE DELUXE KING BEDJUNIOR SUITE • DELUXE KING BEDJSU.DX-KG

    Photos are not available for this room type.

    Eurostars Diana Palace

    JUNIOR SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Eurostars Diana Palace

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST-1

    Photos are not available for this room type.

    Eurostars Diana Palace

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    Eurostars Diana Palace

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Eurostars Diana Palace

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Eurostars Diana Palace

8.4
Excellent
359 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
8.0 /10
Neighborhood
7.6 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
01 Jul 2026
Ruth
Awesome Hotel! I have stayed there several times over the past three years, sometimes I just go in there to get help with something. The staff is the best. You can now control your own air conditioning in the rooms, which is great. Wonderful location to downtown Palencia- 10 minute walk to Calle Mayor and all the good stuff. Highly recommend. Great rooms!
Self
10/10
Exceptional
31 May 2026
William
I stayed at Diana's Palace for just over 2 weeks for a course. The service and room were adequate. I was given a room on the top floor which had a large rooftop balcony. The breakfast is quite good. I recommend this hotel for anyone staying in Palencia.
Self
10/10
Exceptional
21 Mar 2026
Juan
Very conveniently located on a side street a block away from the train station and a five-minute walk from the main street. The service is impeccable and the room was very comfortable.
Self
10/10
Exceptional
01 Feb 2026
Maria Teresa
Quiet place , close to the train station, very nice staff and the room was very clean.
Highly recommended
Friends_and_family Friends
8/10
Excellent
10 Oct 2025
Ann
Very comfortable room with great big bed and superb shower. Good access to the lovely town centre in Palencia.
Big negative was accessing the parking - it's done by driving onto a lift which we didn't like!
Partner
4/10
Poor
31 Oct 2024
Marian
Good staff but it’s not 4 stars hotel is quite old and also we asking for iron they didn’t have it. Terrible!
Leisure Partner
10/10
Exceptional
08 Jun 2023
Ruth

Loved every minute

It was an amazing experience to stay there. Centrally located it’s in walking distance to most sites we wanted to visit as well as very close to bus and train station. Only place we ever took a taxi to was el Cristo del Ortero. Registration personnel was super nice and sweet as said they would love to visit us in the Pueblo next year. I was scared they would charge us for using the elevator so much but of course they didn’t. Oh they only turn the air conditioning on when it gets really hot but we opened the windows and it was fine. On our last night they did turn the air on upon request but we had to ask them to turn it off after a little while. Well I would definitely recommend this hotel!
Friends_and_family Friends
10/10
Exceptional
22 May 2023
Lesley

Stopover in Palencia

Nice hotel, a bit dated but comfortable enough. Easy to park for free around the corner.
Partner
10/10
Exceptional
20 May 2023
Richard
Everything was excellent!
10/10
Exceptional
29 Mar 2023
John
Super hotel near train station and 8 mins from cathedral. Only problem is the parking on site as access is by a lift. My Lexus 1s 250 just got in with about 2 inches either side. Breakfast was good. Would recommend .
Business
6/10
Pleasant
17 Mar 2023
Daniel
La habitación era MUY pequeña, la caja de seguridad del cuarto no funcionaba, el duchado se deslizaba hacia abajo sin poder sujetarse. El resto de los temas estaban bien
Leisure Self
10/10
Exceptional
07 Nov 2022
John
Easy access from tren/bus. Quality verse price is a great ratio. Room included a large outdoor balcony. Good staff.
Business_and_leisure
10/10
Exceptional
31 Oct 2022
John
Eurostars has been my hotel favorite in a life of travel in Spain during my early retirement. I was impressed again. Perhaps in part due to a relaxing atmosphere of Palencia factored into things but there is a feeling of peace and organization in this hotel. Price to quality was outstanding and the breakfast buffet a winner. The staff is professional and friendly. It’s a little tricky if your walking from the train or bus station as you go under the tracks and then up but play it safe and go to the next intercession to cross even though you will be tempted earlier. It’s a five minute walk- why not make it six and arrive safely? Then again there is a taxi stand right there between the bus and train stations and a rental car agent there. It’s a convenient place for a traveler either way. I like the spacious balcony with a wood table and chairs that gave it a homey feeling. My room had a tub if you like them. The restaurant is closed still but you can get a thing or two in the mini bar and spirits/coffee near where you check in. I was in a single room near the elevator and never hear the elevator or much noise at all.
Business_and_leisure
10/10
Exceptional
23 Jul 2022
Nancy
We were in Palencia visiting our family. We had a comfortable stay. The property is conveniently located to the city center and the bus & train station.
Leisure Family
10/10
Exceptional
30 Jun 2022
Catherine
Location, walking distance to the town and easy secure parking.
Leisure Partner
10/10
Exceptional
22 Jun 2022
babara
Walking distance to railway and bus stations
Leisure Self
2/10
Poor
28 May 2022
James
If you are a cyclist. STAY AWAY. Treated like rubbish by the front desk and charged 3 Euros to park my bicycle in their empty garage.
Leisure Self
8/10
Excellent
06 Apr 2022
Neil

Could be worst!

The toilet flush didn't work in the room. The room was changed and upgraded, no problem. The new room was lovely, but the TV didn't work Well you can't have everything in this life. Al least we're not in Ukraine trying to have a hotel break!
Partner
10/10
Exceptional
15 Oct 2021
babara
Very close to train station and a short walk to the calle mayor
Leisure Family
10/10
Exceptional
23 Aug 2021
Maximiliano
Nice hotel to stay,very frendly staff!
Leisure Self
6/10
Pleasant
02 Jul 2021
Verified traveler

Highly disappointed!

I was disappointed with this hotel. We tried to cancel one of the rooms with ample time and accommodate the third traveler in a double room. The hotel was seemingly empty, but we were told there was no possible way to reassign our room in order to fit in the third person.
While the bed was comfortable, there was an overwhelming smell of smoke (and we had requested non-smoking!); no tissues in the room, no coffee either, and no disinfectant gel in the room during the pandemic. Skin and bones, literally! For a four-star hotel, it felt more like a three or even two star hotel. It was also not possible to control the temperature in the room. Finally, although staff was not rude, there was no courtesy upon our check-out either. Highly disappointed and we won't stay at this hotel again!
Friends_and_family Family
8/10
Excellent
18 Jul 2020
Andrew

Nice business stay

Nice for stay for business. I never parked in the garage because it seemed like a hassle to get in and out of it, as you have to take a car elevator. However, it was very easy to park on the street within a block behind the hotel. Area is very safe and a super market is about a 100 yards away. Very clean, helpful staff, and the AC worked great.
Business
10/10
Exceptional
03 Dec 2019
RAY

Diana Palace fit for a King, and Queen!

Great staff and hotel, food amazing and cleanliness really good. Rooms serviced daily... No tea making facilities in the room, but I am British! Room service really good... Certainly recommend :)
Partner
8/10
Excellent
14 Oct 2019
LORNA

Excellent hotel

Excellent hotel within walking distance of the town. If you have a vehicle as we did you have to use the lift, ensure it's working as we had bikes in the underground car park and needed to get to the ferry, an hour later the engineer had fixed it but give yourself time.
Te staff were excellent and very friendly.
Partner
6/10
Pleasant
12 Sep 2019
Anthony

Disappointing.

Not so good. No parking available at 17.30hrs on Monday afternoon, so had to drive away and look for alternative parking. First room given was large and comfortable, but had three flags held by metal links on to poles just outside windows, so continuous rattling noise. Second room given on top floor with balcony, but bed not comfortable. Staff were very helpful. Location on main road, also near busy railway line, so would not recommend rooms at front of hotel, and definitely not first floor because of flags and traffic and rail noise.
Partner
8/10
Excellent
11 Jul 2019
Adam

Palencia again...

Great check in and local area access to train and centre. Decent facilities and clean.
Friends
10/10
Exceptional
16 Jun 2019
Verified traveler

Pleasantly Surprised

I think the pictures do not show how nice this hotel really is. It is a bargain considering what you get for your money. It is extremely clean and quiet. It offers a great buffet breakfast. It is located at walking distance from all the places of interest in the city: You can reach the train station or the Calle Mayor in 3-5 minutes. Great deal for your money.
10/10
Exceptional
17 May 2019
Verified traveler
Located close to railway station with secure parking. Hotel was spotlessly clean throughout. The young lady receptionists and the young male waiter in the restaurant were exceptional in terms of friendliness, helpfulness and professionalism. Only a short walk to city centre but has an inexpensive cafeteria and bar on site. Good breakfast and overall a very good hotel.
Leisure
10/10
Exceptional
16 Oct 2018
Wendy

Handy location, ideal for overnight stay

Just what we needed for an overnight stay, with a few local bars within walking distance. Good service and friendly staff. Secure parking available at a reasonable rate.
Partner
8/10
Excellent
03 May 2018
Marta
Nice hotel near the train station. You can go walking everywhere.
10/10
Exceptional
19 Jul 2017
Peter

Top notch town centre hotel

Such a lovely, relaxing hotel. The room and bathroom were great and had everything you might need.
Partner
10/10
Exceptional
02 Jun 2017
Verified traveler

Near the train station

Nice, clean and friendly place within a few blocks of the train station.
Hotel has a nice restaurant and wifi was excellent. Front desk staff very friendly and spoke English. I'd definitely stay here again.
8/10
Excellent
14 Dec 2016
Verified traveler

Nice quiet convenient hotel

Excellent staff, secure car parking, walking distance from centre of town, good breakfast.
Partner
10/10
Exceptional
23 Jul 2016
Daniel

Absolutely perfect for the tired traveler!

What a great find! Close to the train station and the city center. Clean, brand new, great hosts. Wifi was excellent and the hotel was incredibly priced.
10/10
Exceptional
20 Jul 2016
Verified traveler

Wouldn't hesitate to return.....

Good central location, with easy access to city centre by foot. Seek guidance from excellent hotel staff members for suitable restaurants if eating out. If a 'quiet time' is on your agenda plan to arrive mid-Sunday afternoon - the city is the equivalent of a 'ghost town' before coming to life again around 19.30.
Comfortable and clean hotel, extremely competent and friendly staff. Highly recommended.
Partner
8/10
Excellent
16 Jul 2016
ivan

Nice hotel

Hotel is perfectly fine- clean and comfy. It doesn't have a restaurant but the breakfast was very good. I would not recommend this hotel if you have a big car. To access the parking you have to put the car into a small lift
6/10
Pleasant
21 May 2015
Mario

Small room in a clean hotel

The hotel itself is fine, but the room was very small. Not even a chair or a desk. Basically, just a bed, although the bathroom was not that cramped, and the general decor and cleanliness was fine. The hotel is close to the train station, so the location is OK. The breakfast was, on the whole, fine, even if some items could be a bit fresher. The staff was not bad, but nothing special. This was the least appealing of the 5 hotels I stayed during this trip, but it was not that bad--just below what I am used to, esp. for a 4 star hotel.
10/10
Exceptional
03 Apr 2015
Verified traveler

Great hotel in a charming town

Probably the best front desk staff I have EVER encountered. Courteous, helpful... Seem to really enjoy their jobs and the town they live in. Great safe location near the train station and old town.
6/10
Pleasant
26 Jan 2015
Max

Average stay

My stay was pleasant however when we arrived the car park was full so we had to park a 10 minute walk away. There was no mention of this on the web when i booked. If i was on holiday its no problem but when on a business trip time is precious.
Also on the net i booked a double bed and ended up in a single.
8/10
Excellent
09 Dec 2014
Geoff

Conveniently located stopover hotel

We used this as a stopover on way through to Santander from Portugal. Convenient location near the city train station and the city centre. Limited hotel communal facilities but not a problem for us as we like to go out and explore and find new restaurants. Didn't use the onsite car park as fully booked. But there is safe on street parking within 100m.
Partner
8/10
Excellent
25 Nov 2014
Michael

Good stop over Hotel

Really good hotel difficult to get to next to the underpass. Car park entrance very tight but excellent hotel near city centre ideal stop over 2 hours before going to Marbella
Partner
8/10
Excellent
14 Nov 2014
david

Great Hotel Pity about the Parking

I really enjoyed my stay, managed to get into Town even though I was only there for a night, staff were very very helpful the breakfast was as good as you will get anywhere, really good .the evening meal again very good and the stall were great, the only disappointment for me was PARKING a narrow street into a narrow garage but for that I would have given a really good score
Partner
10/10
Exceptional
28 Sep 2014
L S Jones
fantastic hotel very comfy space age car parking very clean used on return trip, says it all,
8/10
Excellent
04 Jan 2014
MET

Good stopover hotel.

A decent, modern hotel which served its function well, being 2 hrs from the early evening arrival of the Santander ferry, and a lovely town in which to stopover on the journey south. Quiet location across the railway track from the main town, but no problem to walk across through the underpass to find restaurants etc. Private parking very tight in the lift down to the small car park but just managed it in a 4x4. Nice modern bathroom in the room. The only complaint was the bed mattress, very thin and not very comfy.
8/10
Excellent
30 May 2013
Dave

Bike Holiday

Nice hotel very friendly staff and secure parking, good value and would use again.
8/10
Excellent
13 Mar 2013
Verified traveler

Good stopover hotel -modern and very functional

Good stop-over hotel en route from Santander to the Algarve. Modern hotel with secure underground parking. Everything worked well and the hotel is near enough to the centre of town to be able to walk around the centre and explore hotels.
10/10
Exceptional
06 Jun 2012
Verified traveler

happy traveler

wonderful hotel. would definitely stay here again!
6/10
Pleasant
02 Nov 2011
Verified traveler

More accurate website

The Hotel was very modern and clean.

However, it should make it clear on the website it is difficult to access their car park as it is by lift from street level. Only a medium size car would fit into the lift so the alternative is to park at the back of the hotel in a residential street.

Their website should also say the restaurant and bar are not open on a Sunday evening. After a long car drive you do not want to have to go and find a restaurant.

Unfortnately, the hotel did not meet our expectations for convenience when we arrived although the breakfast faclites were fine.
10/10
Exceptional
06 Jul 2026
Mónica
El hotel está muy bien ubicado, uno puede llegar a los lugares turísticos a pie sin problema. Muy cerca de la estación de tren.
Las habitaciones muy acogedoras. El desayuno muy completo y la atención del personal con mucha amabilidad.
Partner
6/10
Pleasant
01 Jul 2026
Sonia
La limpieza de la habitación es aceptable.
Hago sugerencias con respecto a 3 detalles:
1. Las capsulas para poder hacerse café, podrian ser con leche o de café descafeinado
2. Podria incluirse una botellita fria de cortesía.
3. Con respecto a los productos de aseo, podria incluirse gorro de baño y kleenex
Friends_and_family Family
8/10
Excellent
08 Jun 2026
Eva
correcto
6/10
Pleasant
02 May 2026
David
Hemos estado 2 noches en este hotel. El recepcionista Diego un encanto , muy amable y educado con una conversación maravillosa. El hotel en general es moderno y limpio. Si que hsy que saber que para poder utilizar el aparcamiento tienes que tener un coche pequeño ya que hay que meterse en un ascensor y es pequeño.
La habitación es moderna, tan moderna q no se ve, me parece oscura . La iluminación es tan mínimalista que si te gusta leer en la cama no vas a poder hacerlo. La habitación no estaba limpia había mucho polvo y no estaba ni barrida. Después los enchufes tienes que encontrarlos adivinando que estaban en el suelo debajo de las mesillas, la cama es comoda y bastante grande .El baño no estaba limpio, el papel higiénico estaba empezado y no tenía la cinta del wc; que indica que esta limpio. Y la iluminación lo mismo , no hay donde maquillarse porque no ves. Yo pague mas y elegir una habitación con vistas y nada de eso, las vistas eran a una pared del patio dr luces del hotel. El desayuno muy bien, abundante, rico y limpio; si bien es cierto que con una sola máquina de café se queda corto; hemos estado esperando para un café 20 minutos y no hay un microondas para los huéspedes, cosa que es muy importante si vas con niños y tienes que calentar su comida. Yo he pedido que me calentaran el café porque se me habia quedado frio y se ha llevado mi taza cosa que no es lo suyo nadie tiene porqué llevarse ni tu café ni nada por no tener un microondas a la vista.
Partner
10/10
Exceptional
24 Apr 2026
Fernando Ramón
Cerca del centro, a unos 10-15 minutos andando. Fácil aparcamiento en los alrededores del hotel.
6/10
Pleasant
10 Apr 2026
Jose
El personal de recepción bien. El personal del salón de cena, horrible. 10 minutos esperando a que alguien saliera a sentarme en la mesa, te “tiraban” los platos a la mesa y ni una palabra. Cuando acabas, casi que te están echando. Horrible experiencia. El aparcamiento, si tienes un coche un poco grande no lo puedes usar ya que casi no cabe en el ascensor y lo tienes que dejar en la calle
Self
6/10
Pleasant
05 Mar 2026
Toñi
Está cerca del centro de Palencia y de Renfe
Partner
6/10
Pleasant
29 Jan 2026
Francisco
Habitación normal , cama buena y cómoda
Bañera incómoda y totalmente fuera ya de onda , deberían cambiar a ducha
Friends_and_family Friends
4/10
Poor
28 Dec 2025
VINCENT
A notre arrivée l enregistrement de la réservation n était pas faite, le parking est déconseillé par l hôtes d accueil car compliqué, donc obligé de trouver une place dans la rue.
A minuit nous avons reçu deux coups de téléphone du standardiste...une erreur, et pour finir alors que les petits déjeuners étaient prévus et payés, a notre sortie a l'acceuil la standardiste a essayée de nous les faire payer....
8/10
Excellent
30 Nov 2025
Ramon
Hubo problema con el aparcaminto estuvimos esperando un tiempo por.el ascensor .partcularmento no me gusto mucho la estancia en este hotel
8/10
Excellent
14 Nov 2025
Miguel
Habitación confortable, cerca del centro
Partner
8/10
Excellent
23 Oct 2025
Jules
Mooie kamer. Op loopafstand van centrum. Parkeerplek onder hotel.
6/10
Pleasant
30 Sep 2025
Markku
Aamiainen OK. Pysäköinti onneton. Ei taida olla niin pientä autoa, joka heidän paikalle mahtuu.
Partner
10/10
Exceptional
25 Sep 2025
Jose Manuel
Bien situado y muy cómodo
10/10
Exceptional
16 Aug 2025
Alfredo
Bien situado, moderno, limpio y con buenos servicios
Partner
10/10
Exceptional
12 Aug 2025
Gina
Pas d'accès au parking de l'hôtel. Il faudrait indiquer que seules les petites voitures peuvent y accéder ( ascenseur)
Leisure Friends
8/10
Excellent
06 Jul 2025
Verified traveler
Rent og hyggelig, frokosten var bra og personalet service innstilte.
Self
6/10
Pleasant
29 Jun 2025
Miguel Angel V

Una pena , mejorar el parking muy urgente

Problemas con el garaje , incluso me quedé colgado en ascensor , y roce el coche , estrechez y viejo ascensor.
Partner
8/10
Excellent
28 Jun 2025
Mª Antonieta
No me parece adecuado que el desayuno fuese hasta las 9’30 h. al ser laborables los días de mi estancia. De vacaciones no me parece correcto tener que madrugar obligatoriamente para desayunar.
Partner
2/10
Poor
23 Apr 2025
Marc
El personal está empanada (me atendió un hombre que no me gusto nada como hizo las cosas y la información me la dio mal, luego los baños dan pena... El Wc está pegadisimo a la pared, te tienes que sentar de lado. Horrible diseño
Business Self
8/10
Excellent
20 Apr 2025
antonio
todo bien
Leisure Self
4/10
Poor
07 Dec 2024
Manuel
Personal amable, pero... No se puede tener a los clientes esperando un buen rato para hacer check out mientras hacen check in de un grupo numeroso, siendo las 10.30 y la entrada es a partir de las 15.00. Cómodo y limpio pero habitación e instalaciones pequeñas y servicios de categoría inferior a 4 estrellas.
Leisure Partner
8/10
Excellent
16 Oct 2024
Salvador
No hay restaurantes, con o sin ganas, tienes que salir del hotel para comer o cenar
10/10
Exceptional
26 Aug 2024
M.LINAREJOS
Personal muy amable
Leisure Friends
6/10
Pleasant
19 Aug 2024
Jose manuel
La accesibilidad al hotel nefasta , urge abrir por la calle de atras un acceso sl parking . EL ASCENSOR DE COCHES ES NEFASTO
Leisure Partner
10/10
Exceptional
09 Aug 2024
María Josefa Calderón
Habitaciones individuales espaciosas, pero todas interiores y un poco oscuras. Instalación eléctrica deficiente, no hay enchufes a los que se pueda llegar con facilidad.
Todo lo demás, muy bien.
Leisure Friends
4/10
Poor
06 Aug 2024
Juan
La habitación bien, el enclave del hotel fatal.
Anuncian estacionamiento y la verdad es de risa el tener que dejar el coche ahí, está imposible y no hay ningún Parquing techado cerca.
Es increíble que un hotel de 4 estrellas no te ofrezcan al menos una botella de agua por parte del hotel. Si quieres agua tiene que ser con cargo del servibar. El trato de la gerente del hotel fatal, el resto del personal muy bien. Quedé muy decepcionado del hotel Eurostar en Palencia.
Partner
6/10
Pleasant
17 Jul 2024
John
Det lugtede af kloak på værelset. Har været på samme hotel mange gange men det er første hang det lugtede så dårligt på værelset
Business
10/10
Exceptional
24 Jun 2024
Alejandra

Todo muy bien

Todo estuvo muy bien , desayuno muy agradable
Friends_and_family Family
10/10
Exceptional
16 Jun 2024
JOSE
👍
10/10
Exceptional
10 Jun 2024
Diego
comfortable
Business Self
10/10
Exceptional
14 Nov 2023
Marcos
Hotel acogedor. Personal excepcional.
La habitación con decoración moderna y tv gigante.
Business Self
8/10
Excellent
31 Oct 2023
Astor
.
Leisure Self
10/10
Exceptional
15 Sep 2023
John

Tæt på tog stationen

Ophold midt i byen, let adgang til tog station
Business
2/10
Poor
17 Aug 2023
Javier
Nos dieron la misma habitación de la cual ya existe un comentario sobre el olor y los problemas de desagüe, efectivamente a dia de hoy agosto 2023 continúan existiendo, es desagradable no sólo al entrar si no para dormir,
Leisure Partner
10/10
Exceptional
09 Jun 2023
VILCOQ

Parfait

Hotel restaurant très agréable et de bonne qualité !
Personnel charmant et compétent !
Partner
6/10
Pleasant
26 Mar 2023
Enrique Horcajada
Mucho calor en la habitación, cuando llegamos marcaba 28 grados. No podias manipular el termostato, por lo que llame a recepción y lo ajustaron desde ahi a 22 grados. Aun asi e incluso durmiendo con la ventana abierta mucho calor. Por lo demás todo perfecto.
Leisure Partner
8/10
Excellent
15 Feb 2023
Pablo

Sencillo y práctico, pero un poco impersonal

La habitación sencilla era un poco pequeña y oscura, aunque estaba bien. Echo en falta un enchufe libre al lado de la cama para no desconectar la lámpara al cargar el móvil. Con las nuevas normas de eficiencia energética pasé un poco de frio para estar trabajando en la habitación.
Self
8/10
Excellent
16 Jan 2023
german
Estado de las habitaciones bueno y limpio,.
El mando de la TV no funcionaba y tardaron en solucionarlo.
Personalmente preferiria tener escobilla del WC
Business_and_leisure Friends
10/10
Exceptional
22 Dec 2022
Juana
Personal muy agradable y profesional desde recepción hasta limpieza.
Somos clientes repetidores y la idea es seguir siéndolo.
Si vas en tren es super practico y muy cerca de la calle mayor.
Leisure Partner
10/10
Exceptional
23 Oct 2022
Jean

GOED DEGELIJK HOTEL

het hotel is centraal gelegen ,goed bereikbaar maar parkeren is moeilijk,parkeerplaats van hotel via lift bereikbaar maar smal.Hotel zelf is uitstekend met goede service goede dineropties en uitgebreid ontbijt.Kamers zijn net voldoende ruim voorzien van alle comfort.
Partner
8/10
Excellent
14 Oct 2022
CLAUDIO

Bueno, ideal para pasar un día en Palencia

Buen hotel, tranquilo, ideal para conocer Palencia
Partner
8/10
Excellent
10 Oct 2022
Cayetano

Tranquilo y cómodo

Hemos estado magníficamente atendidos, tanto en recepción como por los camareros del comedor.
Friends_and_family Friends
6/10
Pleasant
09 Sep 2022
M.Angeles
Habitación muy oscura, a un mínimo patio interior
Leisure Partner
10/10
Exceptional
04 Sep 2022
jaime alberto

Perfecto para dedcubrir palencia

Muy bien situado.trato muy amable
Partner
10/10
Exceptional
23 Aug 2022
ubaldo
No está lejos del centro y muy cerca de la estación del ferrocarril. No funcionaba bien el frigorífico.
Partner
8/10
Excellent
23 Aug 2022
ANTONIO

Aparcamiento mal

En general muy bien, el problema está en el aparcamiento, sistema ascensor muy pequeño. Un coche mediano no cabe. Mi coche es un SUV, Tuve que dejarlo en la calle
Self
8/10
Excellent
22 Jun 2022
ANA
Muy bien en general. Muy amable el staff.
10/10
Exceptional
07 May 2022
Santiago Benito
Esta muy bien
Business Self
8/10
Excellent
25 Feb 2022
Alberto Daniel

Correcto

Bien
Business
8/10
Excellent
05 Feb 2022
ELISABET
La recepcionista no fue muy cordial
Leisure Family
8/10
Excellent
24 Dec 2021
Juana
Habitación bien insonorizada, cama cómoda, baño correcto, servicio de limpieza bueno y personal correcto.
Justo al lado de la estación de tren y a dos minutos del centro.
Business_and_leisure Partner

Location & surroundings

Eurostars Diana Palace
Avenida Santander, 12, Palencia, Spain

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Eurostars Diana Palace

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