Name: DoubleTree by Hilton Savannah Airport
Address: 50 Yvette J. Hagins Drive, Savannah, 31408, US

6/10

Pleasant

20 Jul 2026

William

The room was adequately clean, however not vacuumed.

Partner

10/10

Exceptional

20 Jul 2026

Alisa

Staff was super nice and helpful.
Check in and check out was good.

Family_with_children

2/10

Poor

11 Jul 2026

Joy

Room wal filth

6/10

Pleasant

06 Jul 2026

Verified traveler

Repair courtains, clean room every day

Self

6/10

Pleasant

05 Jul 2026

Lashonda

The check in and staff were amazing. Problem was the lobby was updated but not the room. I made the mistake of taking a room on the 1st floor. Had to deal with some roaches that could’ve come in thru the back door as the room was right next to it. Safe area no problems getting in and out.

10/10

Exceptional

24 Jun 2026

Adam C

What you would expect from a DoubleTree

Business

2/10

Poor

24 Jun 2026

Suzanne

Infestation of roaches in the room. You should check grind out money.

8/10

Excellent

23 Jun 2026

Clyde

Required to personally request daily room service.

6/10

Pleasant

15 Jun 2026

Samuel

Didn't get my room serviced despite being gone all day.

Family_with_children

10/10

Exceptional

14 Jun 2026

Melinda

Great place to stay when on vacation.

Family

10/10

Exceptional

11 Jun 2026

Ira

Everything was great!

Partner

10/10

Exceptional

10 Jun 2026

Kristie

I will have to admit as we were driving up, I was like “oh no this doesn’t look like the pictures.” But after going inside it was everything you expect from a Double. Nicely kept, friendly staff, onsite bar/restaurant, airport shuttle, and comfortable room.

So it would have been 5 Stars but the outside of the building could use some TLC.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Teresa

Check in was great but then it went downhill from there. Room was older but mostly clean except the bathroom. It was Picked up but not sanitized like it needed to be. The shower could have used a lot more cleaning. The shower door would not stay closed so we had to wedge it with something so it wouldn’t roll back open. Shower doors are glass and were not wiped down at all. The hotel itself was great decor and a great atmosphere. We had a 3 night stay and there was only 2 towels in the room which is fine for a 1 night stay. I went down to the front desk the 2nd night and asked for towels and was told they were out and would have some sent to our room 1st thing in the morning. So we reused towels that night. No towels by 10 the next day when we left and we didn’t return til 8 that night. Still no towels. Went to the desk and again asked for towels. She asked if we asked for towels which we did from her the night before. She said she would see if she could find someone to bring some up. By 9, still no towels. I go back down to the desk. Different lady there. I asked if they were having our towels sent up. She asked if we had asked for towels and I said we did. She apologized and said she was not aware and nothing was noted on my room. She told me she would bring them herself and she did. By this time it was 10 at night just getting a shower. We went to checkout the next morning at 5:40 and no one at desk. There was a basket that said please leave keys here upon checkout.

Friends_and_family Family

8/10

Excellent

05 Jun 2026

Indira

I stayed at the DoubleTree by Hilton Hotel Savannah Airport for one night and overall had a very pleasant experience.

The hotel is conveniently located near the airport and surrounded by other hotels and services, making it an excellent choice for travelers. The room was spacious, comfortable, spotless, and exactly what I expect from the DoubleTree brand.

The only downside was the check-in experience. We arrived around 11:00 PM after a very long trip and were greeted by a front desk associate who seemed exhausted and uninterested. Even after mentioning that I am a Hilton Honors member, the interaction felt cold and impersonal. We were simply asked for an ID, and although we were eventually offered the famous DoubleTree cookies, it felt more like an obligation than a welcome.

I have stayed at many Hilton properties over the years, and this was the first time I did not feel genuinely welcomed upon arrival. Fortunately, the excellent room and overall property helped make up for that disappointing first impression.

I would stay here again, but I hope future guests receive the warm hospitality that Hilton is known for.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Jenniffer

Ms. Jasmine had excellent customer care at the counter. Our shuttle driver was helpful.
They have shuttle service to airport. You can leave car parked while on a round trip. I will definitely be staying again when we fly out of Savannah.

Business

10/10

Exceptional

03 Jun 2026

Shaheen

Great rooms and amazing hot cookies

Family

4/10

Poor

01 Jun 2026

Roel

The

10/10

Exceptional

31 May 2026

Melissa

Very clean. Smells great. Good food. Recommended!

Family_with_children

10/10

Exceptional

25 May 2026

Keith

Clean room

8/10

Excellent

25 May 2026

Marquette

Great Location Friendly Staff...

Family_with_children

10/10

Exceptional

23 May 2026

Shannon

Great stay

Family_with_children

10/10

Exceptional

16 May 2026

Robert

Check in staff were wonderful, our room was very clean and spacious, we had a suite with sofa and 2 queen beds, My wife really appreciated the walk in shower as she has leg issues. Breakfast was very good, hot and delicious! Overall a great place to stay for several days!

On a side note, maintenance has a couple things to fix, an entire section of tile is missing at top of shower wall, also gapping hole where wall and door jam meets in bathroom and box between bedroom and sitting area where maybe a smoke detector was or should be with exposed wiring. But none of these things effected our stay.

Partner

10/10

Exceptional

13 May 2026

mary

I arrived late and a bit overwhelmed having just missed my flight. The woman at the front desk was amazing! She was kind, compassionate, and eager to help me find a room and also to make sure that I was set up on the airport shuttle in the morning. This is a place I would come back to.

Self

8/10

Excellent

11 May 2026

Paul

No breakfast offered , no cook at night so no food available at restaurant at dinner time either

10/10

Exceptional

08 May 2026

Amy

Best check in experience ever. Fantastic staff and great location.

10/10

Exceptional

06 May 2026

Drishty

The hotel was great

6/10

Pleasant

02 May 2026

Samuel

Breakfast was very nice
Parking convenient to the airport with the shuttle

10/10

Exceptional

28 Apr 2026

Robert

very convenient.

Friends_and_family Friends

10/10

Exceptional

26 Apr 2026

Shon

No pool 😢

Friends_and_family Family

8/10

Excellent

23 Apr 2026

Anthony

Didnt eat breakfast

10/10

Exceptional

18 Apr 2026

Julie

We weren’t there long - stayed to catch an early am flight home and this worked well.

Friends

2/10

Poor

18 Apr 2026

Tracey

Our room wasn’t clean bathroom had hair in the shower and on the floor bed had us hurting all night wasn’t comfortable at all

Partner

4/10

Poor

13 Apr 2026

Henry

Breakfast was fresh and parking lot was clean

Family

4/10

Poor

11 Apr 2026

Kelly

I made 2 reservations a month prior to our arrival. We drove 10 hours and arrived at this hotel around 10:15p, only to be told the front desk representative only saw one of our reservations. She basically informed me they were overbooked and there was nothing she could do. I immediately accepted the one room and called hotels.com. After about an hour on the phone with hotels.com the representative was able to contact the hotel directly and luckily got the night auditor who informed the hotels.com representative that he showed both reservations as being checked into (we were only in one). He wasn’t sure what happened with the prior front desk representative but he was able to get us into our other room (around 11:30/11:45p). It appeared the prior front desk representative had alternate plans for our second room, but thankfully Daryl (night auditor and hotels.com resolved the issue).

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Patrick

Room very clean. Pool was closed for maintenance.

Family

10/10

Exceptional

10 Apr 2026

Gary

Clean room and convenient parking and location near airport.

Friends_and_family Family

6/10

Pleasant

09 Apr 2026

Nicole

Parking was easy and perfect, they are amidst remodeling, so there is evidence everywhere and the distinct smell of paint

6/10

Pleasant

09 Apr 2026

Joanna

I had trouble with getting to the hotel via airport shuttle, i have waited 50 min for the transport, I suspect it was not called on time even though I personally called the front desk when shuttle was needed
In AM I decided to take an Uber instead to make sure I do not miss my flight

Self

6/10

Pleasant

08 Apr 2026

Jonathan

No snacks and or food available on sight. Everything was out of stock and vending machines were apparently removed. Had to go out for anything to eat.

10/10

Exceptional

08 Apr 2026

Kristina

The hotel was thr perfect stay after a long day of traveling and an early flight the next morning. The staff was polite, the facilities were clean, and we had a great night's rest. Thank you 😊

Friends_and_family Family

6/10

Pleasant

07 Apr 2026

Bradley

Bathroom shower had broken parts.

Self

6/10

Pleasant

05 Apr 2026

CAROL

We were told that breakfast was included. When we went to lobby at 8:20, we were told that there wasn’t a cook but one would be arriving in 30 minutes. We didn’t have time to wait. Wasn’t any coffee available.

Partner

10/10

Exceptional

29 Mar 2026

ricardo

Great stay

Partner

4/10

Poor

29 Mar 2026

daniel

The room was filthy and the elevator smelled really bad

10/10

Exceptional

28 Mar 2026

Amy

Great stay. Clean.

8/10

Excellent

27 Mar 2026

Walter Harold

Menu was fine a breakdown in the cooking area limited the offerings. Room was clean and spacious staff were pleasant and competent

10/10

Exceptional

26 Mar 2026

Brent

Great stay, breakfast was delicious

10/10

Exceptional

26 Mar 2026

Angelica

Hotel was under renovations & our room was not cleaned very well. Fire alarm was still covered in blue painters tape, dust was all over, shower had hair in it, sink counter was dirty as well. My daughter & I got stuck in the elevator pressed the help button as well as the alarm button but nobody apparently heard it. I managed to get it open once I realized that the inside set of elevator doors did not close all the way which is what caused the elevator to get stuck. Spoke to the front desk about it & they were very apologetic. The manager did call me & he refunded me 1 nights stay which was more than enough for me. Overall aside from these mishaps I would definitely stay here again as the location was great, staff was friendly, manager made it right & I understand that during renovations issues may occur.

Family_with_children

6/10

Pleasant

25 Mar 2026

Pamela

Arrive for 1 night stay before flight next day. Key card system was down and after taking my wife to the airport and returning. I called the front desk to let me back in my room, gentleman never asked my name and met me at just let me into the room, not very safe or secure.

Partner

6/10

Pleasant

21 Mar 2026

Roger

Upon arrival staff at desk was very friendly and accommodating. Once we got into our room it was half cleaned there was trash still in garbage bins. Floor not vacuumed sink and toilet NOT CLEAN. Room smelled like cigarette smoke ( non smoking room) ask housekeeper to empty trash threw up her hands and said no. Was given another room shower leaked had to use towels for floor. Again front desk was very nice housekeeping negative zero.

Family

8/10

Excellent

19 Mar 2026

Anthony

It would be nice to include a simple breakfast. Instead of a $21 omelet. This day and aged cheaper places offered breakfast!

Self

2/10

Poor

16 Mar 2026

Monique

Worst stay I’ve had in a long time. I was especially disappointed in the hotel staff not being experienced enough to resolve minor issues professionally. I won’t be staying there anymore. It did not meet my expectations.

Self

2/10

Poor

15 Mar 2026

Martino

This is the worst double tree ever.
The property is in extremely bad condition.
Lack of cleanliness. Disgusting. The bathtub was black, the walls stained and paint peeling off.
The carpet was showing stain, dust, spots.
What a terrible experience. The staff didn’t care once we brought this to their attention.
I hope everyone read this review and refrain to book this hotel. For no reason you should stay here.
I will rate zero stars if possible !!!

Partner

4/10

Poor

13 Mar 2026

Monique

This property needs a makeover. The old carpet and the outdated decor is awful.

Self

8/10

Excellent

05 Mar 2026

Jill

There needs to be more parking avaialble! There was an area that was blocked off by fences. It appears that there is construction going on, so parking was very limited. The room was very nice and spacious and the staff was very nice!

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Rita

I had an unusual request for the Doubletree, and they exceeded my expectations. I wanted to meet my son's family with 3 small children In Savannah where they flew in for a wedding from LA. I needed maximum floor space and seating arrangements for the visit and access to great dining. The suite room was extraordinary. The dining room was terrific, with quite a great chef on duty when my family arrived at the end of breakfast. The staff pushed two tables together, had highchairs available, and made ordering for a big family ideal. The room was outstanding, the lobby was gorgeous and comfortable, and I could not believe how \"on target\" our request for floor space/visiting space was mediated...we all just loved it!

Family_with_children

10/10

Exceptional

28 Feb 2026

Jhanece

Clean room, wonderful staff!

Partner

2/10

Poor

27 Feb 2026

Kimberly

The staff was very nice but I have never stayed in a room that was more in need of renovation. It was absolutely disgusting and I would never have expected this condition at a Doubletree.

8/10

Excellent

26 Feb 2026

Terrie

The room had just been renovated so it was very clean and up to date. I would have given a 5 star rating but there was a little mishap with my early 4-4:30 am ride to the airport. The staff is friendly, the place is clean but if you need an early ride to the airport you will need to make your own arrangements.

Self

6/10

Pleasant

22 Feb 2026

Gilbert

Room was in good condition, the front desk staff was very nice and checked with me to make sure all was well.

Partner

8/10

Excellent

17 Feb 2026

Chandra

Staff were very helpful

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Kawanna

Room very clean, check-in smooth, staff friendly and helpful! Will definitely stay again!!!

6/10

Pleasant

14 Feb 2026

Herbert

No ice machine working, shower leaked

10/10

Exceptional

06 Feb 2026

Christopher

Yes

4/10

Poor

28 Jan 2026

Wilbert

The rooms were not clean. The couches were filthy. The refrigerator and microwave were both dirty and had food in them. The second floor was under construction and no one said anything there was just loud banging early in the morning. Tonya the front desk was the only good part about the trip. There was someone who just walked into my room in the morning without announcing who they were while I was getting dressed. If it was housekeeping they did not say who they were so I have no idea who walked into my room. This hotel just makes me feel okay and the night auditor was just rude.

Leisure Family

6/10

Pleasant

25 Jan 2026

Lisa

Had to change rooms 1 time sheets not clean then in next room food on floor and around the bed

2/10

Poor

20 Jan 2026

Tirsa De La

This property was old not mean rooms smelled. Definitely would not stay here again.

Leisure Self

2/10

Poor

01 Jan 2026

khai

This is the worst service reception at Night Shift ever have the room to dirty the AC unit to noisy. The area is dirty, unsafe I’m not recommend to go this hotel.

Business_and_leisure Family

10/10

Exceptional

30 Dec 2025

Samantha

Check in was quick and the Jonathon was super helpful and made sure that we had everything we needed. Room was large and clean; beds are comfortable.

Leisure Partner

10/10

Exceptional

30 Dec 2025

Dee

Room was clean and front desk was friendly and helpful especially in helping us book the airport shuttle.

8/10

Excellent

30 Dec 2025

Karl

Missing coffee machine, Safe was broken. Staff was very nice.

Business

2/10

Poor

21 Dec 2025

Kyle

Room was disgusting

10/10

Exceptional

18 Dec 2025

James

Location is perfect! Walking distance from many sites including Olde Pink house and Vic’s restaurant! Rooms were clean! Check in and check out easy! Everyone friendly!

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Jonathan

Staff was very helpful with stuff to do around savannah

Leisure Partner

6/10

Pleasant

12 Dec 2025

john

Room decor was worn, a/c heat was noisy, bathroom door and vanity were too close and pinched my hand, airport shuttle was unpredictable.

Leisure Family

8/10

Excellent

08 Dec 2025

Ta-Wanda

Clean room, friendly staff, good food

Self

8/10

Excellent

01 Dec 2025

Katherine

Front desk staff went above and beyond!

Self

6/10

Pleasant

28 Nov 2025

Patricia

Room was dirty especially the toilet.

8/10

Excellent

20 Nov 2025

Vella

This property was clean and in the lobby and hallways as well as the room. It is being renovated. The free cookies were good. The location was perfect with lots of restaurants and shopping.

Leisure

10/10

Exceptional

19 Nov 2025

Leland

Room was clean. Room showing wear on carpet and wall paper. Shower body wash was empty.

Business Self

10/10

Exceptional

18 Nov 2025

Haiyan

Nice room, clean,quiet place, good breakfast

2/10

Poor

13 Nov 2025

Robert

They wouldn’t give me a room without charging me and you had already charged me. So now I have 2 charges for the room.

8/10

Excellent

08 Nov 2025

Theresa

Didn't have breakfast or any meals at the hotel. It was a convenient location to the airport and there were plenty of restaurants just down the road. Staff was pleasant and non-intrusive.

Leisure Partner

10/10

Exceptional

06 Nov 2025

Barbara

Room was clean

Business

10/10

Exceptional

30 Oct 2025

Suzanne

The Doubletree is very convenient for early morning flights. The rooms are always very clean and comfortable. We do find the the bar is lacking in they’re selection of wine.

Partner

8/10

Excellent

16 Oct 2025

Douglas Kingsley

I

6/10

Pleasant

15 Oct 2025

Camisha

The parking was free. That’s a plus. They front desk employees could have been nicer. They should not be wearing sleeping scarfs when they come from the back. They also didn’t want to print me a reciept. The rooms are out dated. You can hear the people talking in the next room an others walking in you head. This was not a great experience. I was not offered the warm cookies. I give this hotel a 3 star. I won’t be back.

Leisure Family

4/10

Poor

14 Oct 2025

Tami

Breakfast was not offered. There was sign that said no breakfast offered today.

Leisure Partner

4/10

Poor

13 Oct 2025

Kathleen

Horrible time after a day stranded at airport with

Breakfast good. Room very musty. Mattress stained. Sheets clean bed comfortable. Big bug in bathroom. Worst part for me was fact that I asked 2 people if the shuttle to airport would be on time to get us to airport. Both assured us yes. Well nothing came and they said oh I forgot driver off. We’ll see what we can do!! Bad. Called an Uber and made it just in time. Never again this place !

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Jose

Love the room!

10/10

Exceptional

11 Oct 2025

Terry

We arrived late on the evening of check-in. Wasn’t i
Offered cookies nor given our breakfast tickets, had prepaid for breakfast. Waitress never explained how much we could have, it was a limit of $20 per person. A lot of items were not available, even though they were on the menu. Tip was not included. So extra expenses. In the room, one bed was missing a bed skirt, the other beds bed skirt was heavily stained on top. The ice bucket was dirty. We wore our socks or shoes in the room as we weren’t sure if the carpet had been cleaned. Stayed 2 nights and my bill was $849. Booked through Travelocity which seemed like a deal but by the time the breakfast, taxes etc were added on, we could’ve stayed in a higher end hotel. Staff was generally friendly and attentive. Later check out time was appreciated.

Leisure Family_with_children

10/10

Exceptional

30 Sep 2025

Suzanne

Dee was so helpful.

10/10

Exceptional

23 Sep 2025

Karen

The property is super convenient to the airport. The staff was very helpful and kind.

My room was clean but just dated. The hotel could use a makeover. Shocking because all of the Doubletree’s that I have stayed at are very stylish.

Business_and_leisure Family

10/10

Exceptional

20 Sep 2025

Julia

Friendly

10/10

Exceptional

02 Sep 2025

Lisa

Excellent staff and restaurant

Leisure Partner

10/10

Exceptional

12 Aug 2025

LeTonya

The hotel is conveniently located

4/10

Poor

03 Aug 2025

Cassaundra

This property had good reviews and we picked it because DoubleTree has a great reputation. This property is in poor condition. Rooms are very outdated. Bedding was clean but pullout bed mattress was dirty and their bed in a bag sheets seem rarely used so they had a very bad smell. It was nice to do the self check in and check out through the app since we got in at an odd time but we did not feel safe because staff is not always at the front desk and anyone can walk in the elevators and go to any floor without any security feature. The pool was green and gross. We used the laundry room on the first floor and the floor smelled of urine. The only thing good about this place was the staff who went above and beyond. I would not stay here again.

Leisure Family_with_children

2/10

Poor

30 Jul 2025

Diane

Overcharged
Did not present bill

Business Self

8/10

Excellent

29 Jul 2025

Mitchell

We arrived early and staff got our accommodations ready quickly so we could check in