Name: Residence Inn Savannah Airport
Address: 900 Towne Center Blvd, Pooler, 31322, US

10/10

Exceptional

10 May 2026

John

Clean hotel , great location. All staff were friendly. Good breakfast buffet.

Partner

10/10

Exceptional

14 Mar 2026

Amanda

The staff at this hotel were so nice! We did have an issue with getting charged twice but the staff corrected it and gave me a call to assure me that the amount would be refunded. Honestly i would stay again. It was clean and welcoming!

Friends_and_family Family

8/10

Excellent

13 Mar 2026

Heather

Nice, easy

Family_with_children

10/10

Exceptional

22 Jan 2026

Susan

Everything was great

Friends_and_family Family

6/10

Pleasant

05 Jan 2026

hai

Breakfast is not well prepared, short of food and short of utensils.

2/10

Poor

02 Jan 2026

Ramon

Breakfast was awful. Went down to eat at 8:50 and there was no food to be had. I spoke to the person in charge and she said “people serve themselves a lot of bacon, etc and don’t think about other people”. Had to wait 25 minutes to replenish food. Decaf coffee totally cold. No milk. Awful

Leisure Partner

10/10

Exceptional

14 Nov 2025

Leofric

All was great

2/10

Poor

11 Nov 2025

martin

Hôtels.com canceled my reservation
No details

Friends_and_family Friends

4/10

Poor

03 Nov 2025

David

When booking we requested no room service for privacy. On the 3rd day we left for about 30 minutes and when we returned the room had be entered and cleaned, we feel our privacy had been violated and checked out immediately with 2 days left
When I confronted the front desk, was told even though I had requested no service through Expedia it did not transfer that information to them
Expedia should not ask this question during booking if that information is not relayed to the motel

Leisure Partner

6/10

Pleasant

10 Oct 2025

Roberta

A/C unit so loud you had to turn it off.

Leisure

10/10

Exceptional

06 Oct 2025

Leanna

Good

Friends_and_family Family

8/10

Excellent

01 Oct 2025

Michael P

Pleasant stay. No issues. That’s saying something these days: Coffee at breakfast buffet could use an upgrade😜

Partner

4/10

Poor

15 Aug 2025

VARINI

The staff were very helpful, however, the room was dismal decor, dull gray and the air con was very loud, and access to the reception had no signage and we had difficulty finding the entrance. On the positive side, the GM was very caring and understood our complaints and gave us a discount, which we appreciated. The breakfast buffet was very good with a wide variety of items.

Leisure Partner

10/10

Exceptional

03 Aug 2025

Neana

Great

10/10

Exceptional

12 Jul 2025

Shawn

Great stay

It’s was great everyone was friendly

Friends_and_family Family

10/10

Exceptional

28 Jun 2025

sterling

Very friendly staff. Great overall stay.

Leisure Family_with_children

10/10

Exceptional

26 Jun 2025

LARRY

The is very comfortable and clean. The staff is very friendly. Really nice room with plenty of space. Will definitely stay here again.

Leisure Family

10/10

Exceptional

17 Jun 2025

Marrion

N/a

Leisure Family

10/10

Exceptional

14 May 2025

Bridget

NICE!

I enjoyed my stay and the room was quite comfortable. The staff was friendly and the free breakfast was just enough in the AM.

Business

10/10

Exceptional

13 Mar 2025

CHASTITY

Perfect

I couldn't find one thing wrong with our stay, it was pleasant and close to any and everything you could possibly need. Restaurants, shopping and entertainment. Rooms were spacious, clean and felt like home. Would definitely stay again.

Friends_and_family Family

10/10

Exceptional

07 Mar 2025

Bobby

Good place.

Leisure Self

10/10

Exceptional

22 Feb 2025

Lisa

We were comfortable in the room. Lots of room. Great kitchen area and large bathroom. Very nice area to sit around pool and in lobby.

Leisure Partner

10/10

Exceptional

09 Feb 2025

Paula

My stay at the Residence Inn in Pooler, GA was superb very much to my expectation

Leisure

10/10

Exceptional

12 Jan 2025

Tyrone

Nice place to stay. Great location

4/10

Poor

06 Oct 2024

Tonya

Couples night

Hotel needs updating.

Partner

10/10

Exceptional

02 Oct 2024

Verified traveler

Clean and quiet place to stay

Business

6/10

Pleasant

26 Jul 2024

Angela

Towels were stained. The Formica strip on shelve in room was hanging off. The computer system was down so my card information was written on a sheet of paper.

Leisure

10/10

Exceptional

01 Jul 2024

Charles

Nice

Front desk staff super friendly. Breakfast was just enough and covert clean

Partner

10/10

Exceptional

30 Jun 2024

Barbara

Very clean and comfortable

Friends_and_family Family

10/10

Exceptional

30 Jun 2024

Verified traveler

Friendly staff, nice location, and great food choices.

Business Partner

10/10

Exceptional

30 May 2024

Wanda

The decor, cleanliness, staff and location was awesome

Partner

10/10

Exceptional

25 Apr 2024

Doug

Good location for visit to area. Facilities are very nice, and room is excellent.

Leisure Family

8/10

Excellent

20 Apr 2024

Melissa

Location

8/10

Excellent

08 Apr 2024

SHERRY

Really nice property, felt safe, nice staff, nice rooms, near Tanger Outlet and restaurants. My family had a great time. My only issue is the cleanliness. I had an issue in one room and was easily switched to another by an accommodating staff but the second room was also lacking in cleanliness. Really nice hotel, hot breakfast, it was just the cleaning.

Leisure Family

2/10

Poor

26 Mar 2024

katie

Property didn't have room type we reserved via Expedia. Refused to upgrade even with offer to pay more. Also claimed hotel was completely booked. We checked out and left to find another hotel (ended up driving an hour and a half) Assistant manager was extremely rude and unhelpful.

Leisure Family_with_children

10/10

Exceptional

24 Mar 2024

Anne

Easy access to restaurants and highways.

10/10

Exceptional

23 Mar 2024

Daniel

Friendly staff

Leisure Family_with_children

10/10

Exceptional

23 Mar 2024

Mary

Awesome shower ‼️

The room was nice bed was hard and not comfortable and the toilet didn’t flush every time had to take back off to move the plunger so it could fill! On a lighter note the shower was above and beyond awesome large great pressure and excellent hot water‼️

Partner

10/10

Exceptional

22 Mar 2024

Carla

Nice clean spacious suites

Leisure Partner

4/10

Poor

20 Mar 2024

Verified traveler

From 5 stars in 2023 to 2 stars in 2024

We stayed here a year ago on our way to Florida and liked it enough to book it again this year. However, perhaps because I used hotels.com rewards for our room this year, we were put in a really decrepit room. The sofa had stains all over it, on both sides (yuck)! The furniture was beaten up and pieces of laminate torn off. The dishwasher wasn't attached to the countertop, but rather shoved deep into the hole. The refrigerator smelled like it had something die in it. The HDMI cable wasn't hooked up. My husband called the front desk about that; they said they'd get back to us but never did. He finally figured out what to do, but he shouldn't have had to. The TV is bolted to the table in such a way it couldn't pivot enough for good viewing in the living room (on the now blanket covered sofa) or the bedroom. The countertops was chipped and not attached at the seams. THIS ROOM IS QUOTED AT $342 a night!!! It's not supposed to be dive. But I felt like it was a dirty room and glad I was staying only one night. We had this hotel booked for our return trip at the end of March, but I cancelled it and booked another hotel in the same complex for $120 less. Pros- the beds were comfortable (if you could trust the sheets were clean} and the breakfast very good. Location is good (right off 95- if you can get through the traffic lights to get to the hotel) and there are a lot of restaurants to chose from. What a difference a year makes, from 5 stars to mostly 2.

Partner

10/10

Exceptional

15 Mar 2024

Verified traveler

The hotel staff were very friendly and accommodating. The breakfast was amazing. We stayed in a suite and I was surprised but grateful for the mini kitchen and dinnerware. I would definitely stay there again.

Friends_and_family Family

2/10

Poor

03 Mar 2024

Kristy

We booked in a hurry due to a cancelled flight. Went into our room, which looked very worn but smelled clean. I checked the mattresses and found signs of bedbugs. Staff gave us another room across the hotel, where the lights didn't work and the pull out mattress was alarmingly stained red. I refused this room as well and cancelled the reservation. The staff tried to be accommodating and were very nice, but I wouldn't consider returning.

Leisure Family

10/10

Exceptional

19 Feb 2024

Khia

we throughly enjoyed our stay here! we only stayed for one night to attend a concert, but it was such a convenient stay. the staff was very nice and helpful and there are multiple stores and restaurants around! 10/10, would definitely stay here again.

Leisure Friends

10/10

Exceptional

02 Jan 2024

Patricia

Nothing lacking - super fast and friendly check-in, spotless room, overall hotel was clean, safe, and quiet. Will definitely use this as my stopover for future drives along Route 95.

Friends_and_family Family

10/10

Exceptional

23 Dec 2023

Joseph

Woundful

Woundful stay!

Partner

10/10

Exceptional

03 Dec 2023

Jerry

Everything was just great

Leisure Partner

6/10

Pleasant

26 Nov 2023

Carl

The breakfast was really good. The staff worked really hard to help people. The lights in the bedroom didn't work. We called the front desk. But there wasn't anything they could do at that time.

Leisure Family

6/10

Pleasant

01 Oct 2023

Michael

Bad bed

The state of this hotel was very nice. We stayed in a suite and the room was nice. However, the bed was extremely uncomfortable.

Friends_and_family Family

10/10

Exceptional

17 Aug 2023

Steven

A wonderful stay

Super friendly staff. Everyone was very helpful. Very clean room and lobby area. Excellent free breakfast. We had a wonderful stay.

Partner

4/10

Poor

25 Jul 2023

Scott

Disappointing

Lost water first day. Had a funeral to attend. Couldn’t find another hotel to take us in that early in day. Breakfast was just average . To top it off , had 2 pair of glasses ( one prescription), other sun). Stolen from our room. Unbelievable…. Was told I would get a rebate or refund. Still waiting on that .. prob won’t get it ..

Friends_and_family Family

6/10

Pleasant

09 Jul 2023

Heidy

It wasn’t really clean and the shower looked gross bad smells no pleased with it

Leisure Family

2/10

Poor

04 Jul 2023

Verified traveler

Check for extra charges

I would steer away from this hotel. They sneaked a charge to cover the whole night on top of what I paid through hotels.com, so ended up paying the same rate twice. Took me multiple days and multiple calls and I have yet to resolve the issue. They didn't even disclose the extra charging, I had to find it myself on my bank account statement.

Friends_and_family Family

8/10

Excellent

12 Jun 2023

Jacob

Friendly staff, minor cleanliness issues.

Great stay overall, but there was a hair in the shower. Very friendly and helpful staff.

Friends_and_family Family

4/10

Poor

24 Apr 2023

Warren

Liked that it was close to the Airport. Dislike included mattress on pullout needs replacement, had to hunt down sheets for the pullout, room need some attention for repair, noisy, and the staff did not seem to happy to be there.

Leisure Family

8/10

Excellent

13 Mar 2023

Jelea

I like the location, cleanliness and the staff was great. I wish for more selection with breakfast and the phone didn’t work. Overall I had a really good experience there.

Leisure Family

10/10

Exceptional

24 Feb 2023

Jennifer

Room set up. Staff.

Leisure Family

4/10

Poor

31 Dec 2022

Joseph

The room wasn't cleaned properly. There was a dirty washcloth in the bathroom and half of a sub in the refrigerator. Also, without telling me, they automatically put a $20 hold on my VISA for incidentals which still hasn't cleared. For the high price that I paid, this was unnecessary. Go someplace else. There are a lot of choices around there.

Leisure Self

10/10

Exceptional

30 Dec 2022

Dorothy

I love residence inns. Always a great stop & comfortable rooms

Leisure Partner

4/10

Poor

12 Dec 2022

Verified traveler

No Hot Water Uncomfortable Pullouts Dirty

Stayed in the 2 queen suite with pullout on two separate nights during our two week trip and both rooms had Luke warm to cold water in the shower and uncomfortable pullouts. 1 room was dirty, hair in the shower, and dishes left in the dishwasher. Both rooms couch cushions were covered in stains.

Breakfast was good though, so you take the good with the bad on this one.

Friends_and_family Family

2/10

Poor

12 Dec 2022

Jesse

No hot water and the staff chose to be rude about it when informing us. No housekeeping service. So many other options of where to stay around here, choose anywhere else.

10/10

Exceptional

21 Nov 2022

Verified traveler

Excelkent stay, breakfast buffet and freindly helpful staff

Friends_and_family Family

8/10

Excellent

18 Nov 2022

Hala

It was okay great location

Leisure Friends

2/10

Poor

08 Aug 2022

Taylor

The room was dirty and smelled like bleach. bag on counter with a black substance on it. Needle was found in draw and felt very unsafe staying here. rug was gross I told my kids we are leaving. I want my money back. The staff was to busy sitting in the dining area eating, so I had to go to them and tell them we are leaving. no customer service. PLEASE CONTACT ME ASAP 440-655-7589

Leisure Family

4/10

Poor

16 Jul 2022

Andrekah

NOT WORTH THE MONEY

The room was very dirty. We didn’t have tissue or paper towels in the kitchen. There was hair everywhere in the bathroom. Hair on the supposedly clean towels. The shower didn’t look like it has been cleaned in months . The dishes weren’t even clean. Just not a nice hotel at all.

Partner

10/10

Exceptional

07 Jun 2022

Hannah

The rooms with full kitchen were spacious and in great condition. The lobby and facility were updated and nice. It was quiet. The only minuses were the location of the air vents which blew air on our faces all night long and it would be nice to have another bathroom sink outside the bathroom. It was hard to have 5 people getting ready in the morning at the same time.

Leisure Pet

6/10

Pleasant

16 May 2022

Seymone

Room had torn up chairs and stained lamp, definitely could tell that the furniture was worn out. Outside area for guests to eat was disgusting. Not many options for breakfast. Paid for the room in advance and was asked to put a card on file with no explanation. When I asked why, said it was for incidentals. Should definitely tell customers why you need their card when they’ve already paid for their room. No one was at the front desk to greet guests when they walked in during arrival. Definitely not the same experience I previously had with this hotel and probably won’t be staying there again.

Leisure Friends

8/10

Excellent

15 May 2022

Michael

Overall liked the room. But, didn't like the shower because it only had a partition that left a opening that wasn't covered with a curtain causing cold air to get in and water to get out. Description says had Netflix and a smart tv but only had regular cable.

Leisure

4/10

Poor

02 May 2022

Victoria

Dust so thick that it is clearly visible at a quick glance, hairs, dirty couch, bugs in kitchen, fitness equipment broken and rusty, pool closed, limited breakfast that was not accurate according to hotel pictures, misleading. No staff at front counter upon check out.

Leisure Family

6/10

Pleasant

17 Apr 2022

Devang

Good location and okay property for a day transit. Pool was closed.

10/10

Exceptional

05 Apr 2022

AnnMarie

Great place to stay. Very roomy and clean. Staff friendly. Lots to eat nearby. Nice area to walk the dog.

Leisure Self

6/10

Pleasant

02 Apr 2022

Erica

Room booked 1-2 months in advance and asked for a crib for the room, and they did not have enough to provide one. The AC was very loud and made a high pitched sound when coming on, which happened frequently. Otherwise, it was clean, staff were friendly, breakfast was great.

Leisure Family

10/10

Exceptional

27 Mar 2022

Stephanie

Really amazing staff! They were so friendly and easily changed us to a room with a full oven. Great breakfast and room was perfect!

Friends_and_family Family

4/10

Poor

23 Mar 2022

Marquette

The hotel is not the cleanest. There must’ve been a party next to our room which kept us all up from 3am-4:30 am. Attempted to call down to front desk from the phone in the room to report the noise and it was not even hooked up. Also the pool was closed.

Leisure Family_with_children

8/10

Excellent

21 Mar 2022

Angela

The hotel is a nice hotel but needs a lot of attention. The layout of the rooms are great and very spacious. Love the Kitchen layout. The beds are very comfortable. Love the countertops areas in the room. The staff was very nice and polite etc the breakfast lady, the maintenance man and the front desk host. The carpet in the room was torn and worn out in different places and look dirty with stains, the coach was very dirty looking with a lot of stains, did not want to sit on it. The bathroom shower head has built up brown goo that only needs to be clean. Decent stay but the carpets and coach was my biggest disappointment with the money I paid I expected way better.

Leisure Friends

4/10

Poor

05 Mar 2022

John

No shuttle to airport as advertised, no toilet paper in room, clock radio didn't work, 5 am
wake up call came at 4:15 am. Front desk person was very unfriendly. Overall bad experience.

Leisure Family

10/10

Exceptional

05 Mar 2022

Felicia

Amazing nice hotel, staff really nice!!!

Leisure Partner

10/10

Exceptional

26 Feb 2022

Ebony Shanice

Everything was top notch and superb!

Leisure Self

10/10

Exceptional

18 Feb 2022

Jaisiel

Beautiful Hotel

Business_and_leisure Family

10/10

Exceptional

18 Jan 2022

Verified traveler

All Good on Jan 17, 2022

Reception and check out was great, the young ladies had great personalities.

Breakfast was truly a southern experience with that said excellent x10..

Self

10/10

Exceptional

13 Jan 2022

Alejandra

The hotel was clean and comfortable, studio was well equipped and had ample space. Disappointed that still use small disposable shampoo, etc bottles instead of larger refillable bottles. Even though hotel is obviously new, some cracks in grout near the sink in bathroom, front of dishwasher had drips, obviously not cleaned.

Leisure Pet

6/10

Pleasant

24 Dec 2021

Verified traveler

Gets the job done.

Hotel rooms are just below average for a Marriott. It gets the job done for a quick night to rest during a road trip. Front desk staff are not very friendly but again, gets the job done.

Friends_and_family Family

8/10

Excellent

24 Dec 2021

Diana

Great location, great service, clean facility, fully equipped. No complaints. Will definitely be back

8/10

Excellent

28 Nov 2021

Sara

The pillows need replacing.

Leisure Family_with_children

10/10

Exceptional

19 Nov 2021

KELLY

Nice area. Just need pdf receipt for work from Expedia

Business Self

8/10

Excellent

15 Nov 2021

Stephanie

Had a few minor issues upon arriving. Went down stairs and the manager on duty was very pleasant. She came up to our room and fixed the problem herself. (Ms. Jackie) She even made sure we enjoyed our stay.

Leisure Family

8/10

Excellent

04 Nov 2021

Howard

The place was great, but the reception clerk wore her mask as a “chin warmer” rather than a protective facial covering. Not smart.

We reserved a king bed but upon arrival we were told that the only available room had queens.

Partner

10/10

Exceptional

07 Oct 2021

Arnaldo Hamoy

Pleasant stay, clean rooms, friendly staff and a short 20 min drive to Savannah. There's no reason to stay within the city proper of Savannah to pay more plus parking fees. The hotel is within all the shopping needs, as well as, restaurants you can think-of, everything is within either walking distance or a short 5 minute drive.

Leisure Family

10/10

Exceptional

09 Sep 2021

Kathryn

Great location and clean!

We stayed on the top floor and our room was clean and everything I've come to expect from Residence Inn by Marriotts. The location is just minutes from the outlet mall and the Savannah airport and 30 mins from the Riverfront. Plenty of dining options and two grocery stores.

Friends_and_family Family

2/10

Poor

15 Aug 2021

Verified traveler

With all the craziness going on surrounding COVID, this was not reassuring that major hotels chains such as the Marriott are using best safety practices. The rooms were not clean (dust, dirty desk chair, toliet, doors). First room, I was given had insects on the bedding and visibly not clean. Very disappointing experience.

Business_and_leisure Self

8/10

Excellent

08 Aug 2021

Beverly

Overnight stay

Hotel location is great. Walking distance to all kinds of stores and restaurants. Hotel room layout great with full kitchen and nice size bathroom with a walk-in shower. Only reason I’m giving an overall rating slightly less than excellent is because the surfaces in the room should have been cleaner. I had to wipe some counters clean.

Partner

6/10

Pleasant

02 Aug 2021

Verified traveler

Not great for a Marriott and for being relatively newer

Business Self

10/10

Exceptional

27 Jul 2021

Verified traveler

Certainly one of the better I-95 hotels. A touch of class. We had a small mini schnauzer with us and unfortunately was charged $100.00 for a cleaning fee. Highway robbery no pun intended. Stayed at a Raddison the night before and paid $20.00. If you can go a little further and stay at the Kimpton in Savannah pets are free and it's a top notch hotel..

Leisure Pet

4/10

Poor

19 Jul 2021

Verified traveler

It’s the middle of the summer (July 2021) to be exact and the pool was not a available due to an inspection not being performed and approved. We were not informed of this until we were already in the pool and the manager came over 10 min. later and stated we needed to get out due to it being closed. If we would have known this at check in that amenities were limited or closed we would have reconsidered our accommodations. Also, it was limited bath towels and wash cloths available. My Family and I had to go out and purchase wash cloths. With the cost of this hotel being $200 a night I truly feel that I shouldn’t have to go out to purchase amenities.

Leisure Family_with_children

4/10

Poor

07 Jul 2021

Ronald

Disappointed 4th

No notification was given at the time of booking that the pool nor bar would be open, definitely disappointed on a 4th weekend

Friends_and_family Family

10/10

Exceptional

28 Jun 2021

Verified traveler

.

Leisure Family_with_children

2/10

Poor

26 Jun 2021

Verified traveler

I do not like anything regarding this particular hotel.

Leisure Pet

2/10

Poor

16 Jun 2021

Jacqueline

Don't stay there!

I reserved two rooms and they put us on opposite sides of the hotel. The AC vent leaked. The toilet was moving and not stable. The sofa bed was filthy. The WIFI was out for half the time we were there. I WOULD NEVER stay there again!

Friends_and_family Family

6/10

Pleasant

13 Jun 2021

Verified traveler

The wifi went down the first day we were there and wasn't fixed until 4 days later. The pool wasn't available for use. The staff was very friendly.

Leisure Family_with_children

8/10

Excellent

04 Jun 2021

Verified traveler

Good hotel.

Business Family

8/10

Excellent

01 Jun 2021

Verified traveler

I loved the fact that the staff was very professional even though they were way understaffed. It took a very long time to get our room but the manager was able to accommodate us with two smaller rooms. The management the staff and the Cleaning staff went above and beyond to make our trip memorable by helping to surprise my sister on her birthday. The rooms were very clean and spacious. I would have given the hotel a 5 if it wasn’t for the fact that the staff was way understaffed and the wait time for a room was longer than expected.

Leisure Family