Name: TownePlace Suites Savannah Airport
Address: 4 Jay R Turner Drive, Savannah, 31408, US

8/10

Excellent

25 Jun 2026

Colleen

Convenient to the airport with comfortable beds and clean rooms.

Partner

8/10

Excellent

30 Mar 2026

warren

Long walk from elevator to room (I had the longest possible walk. Breakfast food had a small selection.

Best feature was a quiet comfy bed AND reliable shuttle bus from hotel to airport (10 minutes)

Self

6/10

Pleasant

09 Sep 2024

Verified traveler

Remodeled from older hotel not the best remodel not up to TownePlace suites standard from ground up build ok for one night

Friends_and_family Family

10/10

Exceptional

19 Apr 2024

Kris R

Nice stay

Very clean room with the needed accommodations. Well stay again.
Fast, easy check-in. Very quiet

Partner

8/10

Excellent

30 Dec 2023

Joan

This is a convenient location for travelers, especially those traveling with pets. I found it quiet and clean.

Leisure Pet

6/10

Pleasant

03 Nov 2023

CHANDRAKANT

Property under remodling, lot of dust

Leisure Partner

2/10

Poor

15 Oct 2023

Whitney

It took 25 minutes to check in. She had to go upstairs and see if our room was ready. It was not, then she said she had one other room. So, we finally got to that room. There was NO hot water. Again in the morning, no hot water and nothing they could do about it. She would not even put the manager on the phone, who was “busy doing paper work.” Construction on first floor with debris all over floor.

Leisure Family

10/10

Exceptional

02 Oct 2023

Dawn

Very nice. Close to airport so perfect fir midnight arrival. Water pressure in shower was awesome. Nice size suite with kitchette. Outlets in desk are too loose, couldn’t get a charge

Leisure Partner

6/10

Pleasant

01 Aug 2023

Janet

Our room smelled like someone had been previously smoking in it and we are both asthmatic so we found that to be disappointing. There also was no plastic matress cover to protect from bed bugs. The smell iteself was disappointing .

Leisure

8/10

Excellent

02 Jul 2023

Rebecca

Our room was quiet & comfortable. The only problem was that there was no hot water the night we checked in, so we couldn't bathe or fully clean our baby's bottles (they provide dish soap in the kitchenette, but hot water is safer than cold). The front desk said it was a problem across the whole hotel & maintenence was working on it. They had it working again when we woke up the next morning. I would've given this stay a higher rating if this didn't happen, hopefully this won't happen during your stay.

Business_and_leisure Family_with_children

10/10

Exceptional

25 Jun 2022

Jill Van

Staff was very helpful.

Leisure Self

4/10

Poor

21 Jun 2022

LaSonia

Not pleased

Room not ready at check in, received a call when it was, picked up keys and it still was not cleaned until 1 hour 45 min later. Manager apologized and promised a free night. No ice available. Asked the next day for the room to be tidied up during my absence, returned to nothing being done. Checked out the following morning and was told I’d receive points but could not be quoted how many points

Business

6/10

Pleasant

05 Jun 2022

Verified traveler

You get what you pay for

The room was kinda dirty, plastered patches on the wall in the bathroom, stains on the towels and the first room they tried putting us in smelled like mildew. The staff when we checked in seemed put out getting us extra towels and when we asked for a room that didnt smell bad.
The bed was very comfortable and the breakfast was good.

Friends_and_family Family

2/10

Poor

17 Apr 2022

Keith

Took 22 min to check in. And the room was musty.

Leisure Friends

4/10

Poor

08 Apr 2022

Susan

Decent room for the price, but had issues. NO lighting (2 small lights on each side of bed and one at the desk) for very large high ceiling room. Too dark to sit on couch and even read. We had house keeping issues. We understood covid policies, no houskeeping and to request if needed, and had no problem asking for towels. On 3rd day of 5 day stay asked for room to be done, towels and garbage were piling up. Room did not get done and we were told we needed to bring garbage to front desk ouselves. Person at front desk was not very friendly about it. Asked again the next day and were told they could not do it unitl the next day (the day we were checking out). When we returned to our room we found all the wastebaskets sitting out and no sheets on the bed with comforter rolled up onthe couch (we thought they weren't doing anything to our room). When we talked to the front desk we were told it would be a little bit because their one housekeeper (who came in at 9) was working her way down from the top floor (we had been out of our room since 7). Location of hotel was convenient to airport and interstate to get around. Day desk person was very friendly, others not so much. Housekeeping situation was totally not acceptable. And lighting situation in the room definitely needs to be addressed. Simple fixes would make it a great room, but for now you get what you pay for...

Leisure Family

2/10

Poor

30 Oct 2021

Sheri

It smelled like dogs

Leisure Family

10/10

Exceptional

25 Oct 2021

Julisa

Everything was nice and clean would definitely recommend to friends for future vacations in the area

Leisure Self

10/10

Exceptional

22 Jun 2021

Verified traveler

Very nice property, the only thing I would change would be to have the bed on a platform. Our cat enjoyed the room so much she didn’t want to leave and hid under the bed. It took a while to get her out and into her carrier.

Business_and_leisure Pet

10/10

Exceptional

17 Jun 2021

Verified traveler

The staff was friendly and helpful.

Leisure Self

6/10

Pleasant

01 Jun 2021

Verified traveler

Specifically was looking for hot tub though was not open due to covid was at ajoining hotel and has not been attended to in awhile. Also had a gas grill out front but no propane tank attached. Could have booked something else for cheaper if knew did not have amenities that were looking for.

Leisure Partner

2/10

Poor

27 May 2021

Verified traveler

Property wasn’t clean and very outdated. No plug in for electronics and only partial roll of toilet paper. Internet didn’t work. Room next to noisy gas station.
Very old building that needs to be painted and upgraded. Room wasn’t very clean. Very uncharacteristic for a Marriott.

Self

10/10

Exceptional

04 May 2021

Verified traveler

Very nice, large rooms

Leisure Family

8/10

Excellent

08 Apr 2021

Verified traveler

There is a little outdoor seating with tables for a balmy night or perhaps morning coffee.

Friends_and_family Family

10/10

Exceptional

05 Apr 2021

Heather

Clean

Very clean, great staff.

Partner

10/10

Exceptional

04 Apr 2021

Danny

Not quite as good as it once was

Coronavirus negative impact on breakfast. We’ve been guests here for past five years, except for 2020 of course. Sometimes I think that hotels are curtailing services so they make more profit

Partner

10/10

Exceptional

09 Mar 2021

Verified traveler

Supplied poop bags and trashcans for them. Also grass for my dog to poop on. My, my, my.

Leisure Partner

8/10

Excellent

18 Feb 2021

Verified traveler

Excellent access from highway, quiet surroundings. Many shopping opportunities

Leisure Self

2/10

Poor

15 Feb 2021

Verified traveler

First room I was placed in was clean but the AC/heat was not working properly and was difficult to turn on. Finally I was able to get the heat working. But I noticed the AC vents were disgustingly filthy. I did not want to use the air like that. The front desk lady, who was nice switched my room. The heating system in this room worked. But after transferring all my things, I realized the room was not actually clean, after careful inspection. I switched a cold room for a dirty one. At this point, I was not going to change rooms again. I got my Lyssol and chlorox wipes and did the best I could. There was a urine spot on the toilet. Debris in the toilet seat. Debris in the chairs in the room. Floor not vacuumed. A brown sticky substance on the side if the chair. Disgusting that a housekeeper would present this as a clean room. I would never recommend this place.

Friends_and_family Pet

10/10

Exceptional

28 Nov 2020

Michelle

Staff was very friendly and professional. The suite was very comfortable and clean

Business Self

4/10

Poor

23 Nov 2020

Verified traveler

I felt that the overall cleanliness of the room was only ok. I was surprised that they did not provide wrapped disposable cups in the room, as is recommended during COVID. Although the facility is pet friendly they charge a non refundable $50 deposit. Breakfast items were limited and the milk was curdled.

Friends_and_family Pet

8/10

Excellent

21 Aug 2020

Celine K.

Comfortable and close to 95

Good place for a quick stop over.

10/10

Exceptional

28 Jun 2020

Verified traveler

Room was spacious and clean. Staff was friendly and extremely helpful. Will come back!

Business Self

4/10

Poor

16 Apr 2020

Barbara

Will not return.

Overnight stay April 2020. Trash not emptied, overflowing. Silverware & cutting board dirty. Carpet not vacuumed. A lot of wall damage in & around the shower/ tub area.
Fredericksburg, VA location was great.

Partner

8/10

Excellent

10 Mar 2020

Chris

Most comfortable beds of any hotel I've stayed at!

Friends_and_family Partner

6/10

Pleasant

22 Jan 2020

johndoe

bathroom was old, toilet bowl stained and worn out badly

Business Self

10/10

Exceptional

05 Jan 2020

Mary

Extremely friendly staff. The room was large, clean, and very modern. The breakfast was called continental, but there were hot foods as well. AND the coffee was excellent. I would definitely stay there again.

Partner

6/10

Pleasant

05 Jan 2020

James

Musty smell, hairy bed sheets

When we walked into the room, we were met with a musty smell. There had apparently been a major leak in the roof, because the ceiling had a really bad repair job. Then, when we went to get into bed, there were hairs on the sheets! My wife and I were so tired after an 18-hour day that we slept there anyway.

Partner

8/10

Excellent

02 Jan 2020

Mayra

Winter Vacation

We have 4 legged friends (little ones) and the rooms were excellent!! CLEAN, convenient location, breakfast and
Comfortable beds

Friends_and_family Family

10/10

Exceptional

10 Dec 2019

Verified traveler

Like all Towneplace suites the breakfast was good the staff was friendly and the room was excellent. I just wish the pet fee wasn’t so high ($100!). My only suggestion for improvement is better pillows for the bedding. They wee limo and unsupportive.

Business_and_leisure Family_with_children

8/10

Excellent

13 Nov 2019

Cong

Convenient

Very convenient for having early flight, free shuttle to SAV airport. Our flight was too early to get the free breakfast but the friendly staff gave us some muffin/yogurt and apple to go.

Partner

10/10

Exceptional

01 Sep 2019

Verified traveler

It was gud.. excellent stay, friendly staff n clean rooms.

Leisure Friends

10/10

Exceptional

18 Apr 2019

Verified traveler

Clean, Friendly staff very helpful. . Nice size rooms with Kitchen.

Friends_and_family Family

10/10

Exceptional

05 Mar 2019

kenya

Superb

It was great!! We loved our stay and we’ll definitely come again

Partner

8/10

Excellent

17 Feb 2019

Verified traveler

I liked the cleanliness and helpfulness. The breakfast was eatable.

Leisure Partner

8/10

Excellent

05 Jan 2019

Verified traveler

Pet friendly, close to amenities. Airplane noise was an unexpected surprise

Leisure Pet

10/10

Exceptional

10 Dec 2018

Lori

Thanks

We are displaced due to a fire. They have been awesome here and it's been comfortable since we can't be at home.

Family

10/10

Exceptional

29 Oct 2018

Jean

Side alley is convenient for drop/off pick up. However, there were some homeless drinking in the back lot, which was not a good first impression.
But overall I would rate as a safe area (as any large city may be)
It is close walk to the river front and also close to the DOT and Trolley stops. Our first room did not have power. We were quickly changed to another room (not an upgrade). Coffee, eggs, oatmeal and waffles were very good and convenient.

10/10

Exceptional

23 Oct 2018

John

Nice stay near Savannah Airport.

Great stay and helpful staff. Very clean and would stay again for sure! Huge room!

Partner

8/10

Excellent

10 Sep 2018

Daniel

Rocky Road...

One night stay traveling home from Orlando. Bed was pretty uncomfortable and AC couldn’t cool the room below 74. Housekeeping staff tried to enter the room 3 times before checkout. Wouldn’t call the stay terrible but it was pretty rocky.

Partner

10/10

Exceptional

29 Aug 2018

Julie

Very clean, large room and pet friendly. Staff was nice and breakfast fairly good. Restaurants nearby.