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Islamabad Serena Hotel

Islamabad-Northern Region · Pakistan

Khayaban E SuhrawardyView location

8.8/10Excellent299 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort8.8/108.8
Condition9.0/109.0
Neighborhood8.6/108.6
Amenities9.0/109.0
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  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Islamabad Serena Hotel

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy Asian cuisine at Zamana Restaurant, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily.

A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).

Make yourself at home in one of the 387 air-conditioned rooms featuring refrigerators and flat-screen televisions.

Read more about this hotelShow less

Located in Islamabad, Islamabad Serena Hotel is within a 5-minute drive of Rawal Lake and Embassy of Italy. This luxury hotel is 1.6 mi (2.7 km) from Majlis-e-Shoora and 1.7 mi (2.7 km) from Embassy of the United States of America.

Make yourself at home in one of the 387 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 5:00 AM
Check-out until 12:00 PM
Minimum check-in age 15

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • The seasonal pool will be open from January 01 to December 31.
    • Pool access available from 6:30 AM to 10:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    15
  • Optional fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Arabic

    English

    Urdu

Nearby attractions

Supreme Court of Pakistan 1.7 km / 1.1 mi
Rawal Lake 1.8 km / 1.1 mi
Embassy of Italy 1.9 km / 1.2 mi
Majlis-e-Shoora 2.1 km / 1.3 mi
Aiwan-e-Sadr 2.6 km / 1.6 mi
National Art Gallery 2.9 km / 1.8 mi
Pakistan-China Friendship Center 3 km / 1.9 mi
Jinnah Sport Stadium 3.2 km / 2 mi
Embassy of the United States of America 3.2 km / 2 mi
Lake View Park 4.3 km / 2.7 mi
Shakarparian 4.4 km / 2.7 mi
National Monument 4.5 km / 2.8 mi
Margalla Hills National Park 5.5 km / 3.4 mi
Saudi Pak Tower Building 5.5 km / 3.4 mi
Lok Virsa Museum 5.7 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 387
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • Hotel safe
  • Lift access
Show 23 more facilities & services
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Restaurant: 5
  • Conference room
  • Business centre
  • Outdoor freshwater pool: 1
  • TV lounge
  • Sauna
  • Steam bath
  • Spa treatments
  • Hairdressing salon
  • Breakfast
  • Breakfast buffet
  • Snacks
  • Minimum check-in age: 15
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    SINGLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB EXECUTIVEDOUBLE • CLUB EXECUTIVE • 1 Bedroom • 36 m²DBL.CB-EJ
    DOUBLE CLUB EXECUTIVEPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLUB EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Turndown service
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Housekeeping
    • Hairdryer
    Show all 16 amenities
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Fridge
    • Ironing set
    • Individually adjustable air conditioning
    • Safe

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    DOUBLE CLUB EXECUTIVE

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLUB EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-EJ

    Room amenities

    • Turndown service
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Fridge
    • Ironing set
    • Individually adjustable air conditioning
    • Safe

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    DOUBLE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE TWO BEDSTWIN • DELUXE TWO BEDSTWN.2B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    TWIN DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB EXECUTIVETWIN • CLUB EXECUTIVETWN.CB-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    TWIN CLUB EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 54 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    54 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Housekeeping
    • Turndown service
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Satellite TV
    • Individually adjustable air conditioning
    Show all 16 amenities
    • Ironing set
    • Fridge
    • Minibar
    • Internet access
    • Safe
    • Hairdryer
    • Direct dial telephone
    • TV

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    JUNIOR SUITE KING SIZE BED

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    54 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Room amenities

    • Housekeeping
    • Turndown service
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Satellite TV
    • Individually adjustable air conditioning
    • Ironing set
    • Fridge
    • Minibar
    • Internet access
    • Safe
    • Hairdryer
    • Direct dial telephone
    • TV

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    DOUBLE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIERSINGLE • PREMIERSGL.PE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    SINGLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIER ONE BEDROOMDouble or Twin • PREMIER ONE BEDROOMDBT.B1-PE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    Double or Twin PREMIER ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.B1-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUB EXECUTIVERoom • CLUB EXECUTIVEROO.CB-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    Room CLUB EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Islamabad Serena Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

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  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

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    Islamabad Serena Hotel

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

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  • Double or Twin PREMIERDouble or Twin • PREMIERDBT.PE

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    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER

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    Islamabad Serena Hotel

    Double or Twin PREMIER

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    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER

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    Room code: DBT.PE

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  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

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    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

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    Islamabad Serena Hotel

    JUNIOR SUITE KING SIZE BED

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    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

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    Room code: JSU.KG-1

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  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 34 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Satellite TV
    • Slippers
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Fridge
    Show all 16 amenities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Turndown service
    • Toiletries
    • Desk
    • Bathrobes
    • Housekeeping

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

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    Islamabad Serena Hotel

    DOUBLE DELUXE KING BED

    Room photos

    5 photos

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    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Satellite TV
    • Slippers
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Fridge
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Turndown service
    • Toiletries
    • Desk
    • Bathrobes
    • Housekeeping

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

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    Islamabad Serena Hotel

    DOUBLE CLUB

    Room photos

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

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  • JUNIOR SUITE MOUNTAIN VIEWJUNIOR SUITE • MOUNTAIN VIEWJSU.VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    MOUNTAIN VIEW

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    Islamabad Serena Hotel

    JUNIOR SUITE MOUNTAIN VIEW

    Room photos

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    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VN

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  • Room PREMIERRoom • PREMIERROO.PE

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER

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    Islamabad Serena Hotel

    Room PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE

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  • Room CLUBRoom • CLUBROO.CB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

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    Islamabad Serena Hotel

    Room CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB

    Limited room details from hotel

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  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

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    Islamabad Serena Hotel

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

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  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

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    Islamabad Serena Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

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  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

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    Islamabad Serena Hotel

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIER ONE BEDROOMRoom • PREMIER ONE BEDROOMROO.B1-PE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

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    Islamabad Serena Hotel

    Room PREMIER ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • Presidential • 1 Bedroom • 196 m²SUI.6S
    SUITE PresidentialPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    196 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Turndown service
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Housekeeping
    • Hairdryer
    Show all 16 amenities
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Fridge
    • Ironing set
    • Individually adjustable air conditioning
    • Safe

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Islamabad Serena Hotel

    SUITE Presidential

    Room photos

    5 photos

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    Room overview

    Non-smoking room
    Room size
    196 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Room amenities

    • Turndown service
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Fridge
    • Ironing set
    • Individually adjustable air conditioning
    • Safe

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Islamabad Serena Hotel

8.8
Excellent
299 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
9.0 /10
Neighborhood
8.6 /10
Amenities
9.0 /10
100 reviews shown
4/10
Poor
23 Jul 2026
Ahmad J.
No way closer to the five star. Room service doesn’t work, bedding is old and probably used 1000 times before you sleep on those sheets and use pillows. Breakfast areas management is worst as it’s hard to find seats and then find waiters. You don’t expect such things in a five star. I would rate it a 2 star if compared to any good hotel chain
10/10
Exceptional
21 Jul 2026
Zamil
Wonderful stay. Beautiful hotel, great service. The buffet breakfast/dinners were INCREDIBLE. They even give you a cell phone to take so you can have wifi access while in Islamabad. Friendly staff, great spa. Highly recommend!!
Partner
10/10
Exceptional
18 Jul 2026
irfan
I had an exceptional stay at this hotel. from the moment I arrived the staff made me feel welcome with their warm hospitality and professionalism. the room was spacious, beautifully designed, and impeccably clean. The bed was incredibly comfortable and every detail reflected true luxury. the breakfast offered a wide variety of fresh and delicious options and the hotel’s facilities were outstanding. the attention to detail and outstanding customer service made this one of the best hotel experiences I’ve ever had. I highly recommend this hotel to anyone looking for a luxurious and memorable stay. I will definitely return.
Family_with_children
10/10
Exceptional
18 Jun 2026
Malcolm
Excellent setting and security
Self
10/10
Exceptional
12 Jun 2026
Abdullah
Great stay! Definitely coming back.
Partner
10/10
Exceptional
23 May 2026
Danish
Great hotel. Amazing breakfast and staff specifically. The hotel decor and ambience was impeccable. Worth a visit if coming to Islamabad
Partner
8/10
Excellent
16 May 2026
Syed
Good stay overall. Although there was a bit of an effort missing from the staff. Nothing rude or anything, just a bit of a lack of attention to small things.
10/10
Exceptional
12 May 2026
Cheryl
Extremely beautiful and safe hotel. Service was exceptional.
Self
10/10
Exceptional
29 Apr 2026
Mah-e-nou
Beautiful property, exceptionally accommodating staff. Many restaurants of different kinds in the hotel itself. 24/7 rent a car booth in the lobby.
Family
10/10
Exceptional
21 Apr 2026
Saad
Excellent breakfast menu.
Love the spa
Friends_and_family Friends
10/10
Exceptional
06 Apr 2026
Zara
Amazing stay
10/10
Exceptional
04 Apr 2026
Parvaiz
Breakfast was excellent with plenty of choice. Cleanliness was excellent and staff very courteous
Partner
4/10
Poor
01 Apr 2026
Mouzma
Breakfast and dinner I order in a very less quantity very expensive and taste less it’s not fresh
10/10
Exceptional
24 Feb 2026
Suleman
Very friendly and accommodating.
Partner
10/10
Exceptional
23 Feb 2026
zafar
place is as good as it seems very well done thank you
10/10
Exceptional
10 Feb 2026
Amna
Hotel is older but very well maintained! Loved our stay !!
Business Partner
10/10
Exceptional
08 Feb 2026
Joseph
Excellent amenities, great food, attentive staff.
Business
10/10
Exceptional
30 Jan 2026
Sohail
Great
10/10
Exceptional
11 Jan 2026
Muhammad Tariq
Yes was great
10/10
Exceptional
27 Dec 2025
Mohammad
Excellent service. Rooms were very clean. Excellent breakfast. Super bathrooms.
My only concern was overbooking and we have to wait and convince them that we had 4 rooms. They didn’t have confirmation from Expedia for 4th room which was never expected with Serena hotel . Someone at the hotel changed our booking. Later they admitted 4th room.
Leisure Family
6/10
Pleasant
25 Dec 2025
Habib
Extremely uncomfortable as the air con heating wasn’t working in cold weather. Nobody answered the phone.
Partner
6/10
Pleasant
24 Dec 2025
Adil
I asked the room staffs before the stay to add something special as I was going there right after my wedding and they agreed to send a flower and a cake for my wife. Though on my arrival there was nothing and no one knew anything about it.
Friends_and_family Family
10/10
Exceptional
16 Dec 2025
young
Clean room, courteous staff
Partner
6/10
Pleasant
16 Dec 2025
Asim
Room was good but staff is not as hospitable as you would expect from a 5 star
Business
6/10
Pleasant
03 Dec 2025
Omran
Holding the hotel
10/10
Exceptional
01 Dec 2025
naeem
yes
Business Self
10/10
Exceptional
26 Nov 2025
Babar
Everything was great save the exceptional service, courtesy and respect one feels.
Leisure Family
10/10
Exceptional
23 Nov 2025
Aisha
Good hotel. Need a car for going out. Too much security. Better to book near shopping area.
Partner
10/10
Exceptional
10 Nov 2025
Zafar
Every thing from check in to check out was top of the line. Facility was in excellent shape. Service was impeccable. Staff was professional to international standards. Felt very safe and welcomed . Highly recommend to stay at Serena Islamabad.
Partner
10/10
Exceptional
05 Nov 2025
Aftab
Amazing experience
10/10
Exceptional
27 Oct 2025
Adam
First rate hotel, with great restaurants and spa. The rooms are ready for a refresh but are very clean. Best hotel in Islamabad.
Leisure Self
10/10
Exceptional
18 Oct 2025
Hanif
I liked everything about the hotel. Perfect customer service to amenities.
2/10
Poor
16 Oct 2025
Shainoor

Lack of housekeeping maintenance

Shower drain was too slow. Water was overflowing .
Business
10/10
Exceptional
09 Oct 2025
Nasreen
Amazing stay , kind attentive staff , attention to detail in every aspect. Looking forward to our next stay here.
Friends_and_family Family
4/10
Poor
08 Oct 2025
Uzma
At first glance, the hotel looks grand and impressive. Many guests are amazed to find a place like this in Pakistan, and the property does stand out locally. However, for anyone who has travelled internationally, it’s simply on par with average high-end hotels abroad — elegant, yes, but not exceptional. It’s nice for Pakistan, not globally prestigious.

What truly lets the hotel down is the staff and service. They are often standoffish, unhelpful, and occasionally rude. On the rare occasions they greet you warmly, it feels forced and insincere. There’s also clear bias — Western-looking guests receive noticeably better treatment, while others are largely ignored.

The limousine service is a complete scam, with fares doubling for the same route under excuses like “different direction.” Tipping is also expected constantly — even basic courtesy feels tied to how much you pay.

Even the “complimentary airport drop-off” policy is absurd. My mother didn’t need the 40-minute airport ride and asked to be dropped just six minutes away instead, planning to continue to the airport herself. They refused and made her pay, meaning she lost her complimentary transfer entirely.

Food is average, lacking authentic Pakistani flavour, and even the tea is plain kettle tea.

Overall, the hotel looks luxurious but lacks genuine hospitality. Beneath the polished image lies poor service, inflexibility, and favouritism — not worth the price.
Leisure Family
8/10
Excellent
07 Oct 2025
Gabrielle
The grounds are lovely. The room is nice. The provided cell did not work. The food was only ok - fairly salty on all meats. There is a dress code for breakfast inside so be aware. The provided “fruit basket” with the club room was two apples on a plate ;-). Overall a decent place with lovely surroundings.
Business_and_leisure Partner
10/10
Exceptional
24 Sep 2025
Pervez
excellent service 5star, breath taking views,
i would recommend this place
Leisure Partner
10/10
Exceptional
17 Sep 2025
Rahat
Amazing
Leisure Family
10/10
Exceptional
15 Sep 2025
Eric
Feels like a pakistani palace somewhere. great place yo have as home away from home. fully recommend.
Business_and_leisure Self
10/10
Exceptional
15 Sep 2025
Mohamood
Still here. All good
Friends_and_family Family
4/10
Poor
14 Sep 2025
Anas
Overall it’s a fine hotel but staff not very helpful and the cafeteria is like a zoo. You get up your seat is gone. Food comes cold and when you let them know the serves touches the food with his hands to see temperature “oh sorry sir your right” lol. Hygiene issues all over the hotel. Overall for the price in Islamabad, overpriced and bad. Now the good— hmm can’t think of anything
Business Self
8/10
Excellent
13 Sep 2025
Moiz
When I arrived at the reception, I was greeted warmly, which felt very welcoming. On my request, they kindly extended the checkout time to 2 pm. The food quality was average; we had Lebanese cuisine. Unfortunately, we missed the breakfast and instead went to Rakaposhi Café, but based on the experience, I would rate the breakfast 3 stars. Overall, the property appears a bit old and could benefit from some upgrades. However, the location is fantastic, very central, and ideal for tourists.
Business Partner
8/10
Excellent
08 Sep 2025
Hasan
Excellent place for break between journeys.
Business_and_leisure Self
10/10
Exceptional
05 Sep 2025
Rehan
Staying at Serena for the 2nd time - Pakistani hospitality at its finest!

They go above and beyond with everything they do, from the complimentary airport/bus terminal pickup to the warm reception (greetings & welcome drinks), to the ambiance /architecture (simple yet classy), the food and the facilities - everything is top notch.

Lastly, icing on the cake is that they gladly extended my stay for a couple of hours!

Will definitely stay here again another time.
Leisure Family
10/10
Exceptional
01 Sep 2025
Naseem
Would return again
10/10
Exceptional
28 Aug 2025
Uswa
Excellent
10/10
Exceptional
09 Aug 2025
Ahmad
Great classic hotel
Business
10/10
Exceptional
28 Jul 2025
Firozali H.
A true 5 star hotel in this part of the world. Most hotels which claim to be stars tend to at best 3&1/2 to 4 stars by European and North American standards. But this one was truly exceptional. The friendliness of the staff to good and service is impeccable. Keep it up
Leisure Partner
10/10
Exceptional
20 Jul 2025
SHEIKH
Dear Serena Team,

I would like to express my sincere gratitude for yet another pleasant and comfortable stay. Whenever I stay at Serena Hotel, it truly feels like a home away from home.

I would especially like to acknowledge Mr. Nouman for his exceptional courtesy and assistance. His professionalism and kind support make the check-in process and all other arrangements seamless and efficient.

Thank you once again for your outstanding hospitality. I look forward to staying at Serena during my future visits to Islamabad.
Friends_and_family Family
10/10
Exceptional
18 Jul 2025
John
Perfect in all respects.
Leisure Partner
10/10
Exceptional
03 Jul 2025
Robeena
Overall experience was wonderful the service was great
Leisure Family
10/10
Exceptional
20 Jun 2025
tamim
So neat and excellent place
Partner
10/10
Exceptional
20 Jun 2025
tamim
Excellent services
Partner
10/10
Exceptional
02 Jun 2025
Haider
I requested a smoke free room. Which i did not get.
2nd. I gave my cloths to iron. I had to call 3 times the next morning to get my cloths back. For a moment i thought. Staff had lost my cloths. After waiting for 3 hours. I was able to get my cloths. Thank GOD.
Over all a very safe, clean and cozy place to relax and stay.
Business_and_leisure Partner
8/10
Excellent
14 May 2025
Haris
Property is great and clean. Great staff as well. Bed is below par for the standard of Serena. Spring mattress which is in need for changing.
Business Self
8/10
Excellent
28 Apr 2025
Mohammad
It was good experience
10/10
Exceptional
23 Apr 2025
Mohammad
MashAllah everything was great at this property very nice and clean ambiance staff was very nice and cooperative.
Leisure Family
10/10
Exceptional
07 Apr 2025
Syed
neat clean and great food and I met my future wife there so all great
Business_and_leisure Self
10/10
Exceptional
27 Mar 2025
Salman
Luke was super helpful at check-in.
Leisure Family_with_children
10/10
Exceptional
03 Mar 2025
Rehan
Very friendly staff
Business Family
10/10
Exceptional
27 Feb 2025
Sarki
It has a ‘Pakistani’ feel. Very hospitable.
10/10
Exceptional
10 Feb 2025
Robert
Everything is perfect
Business_and_leisure
10/10
Exceptional
04 Feb 2025
Tim
It's an amazing hotel but the construction made it difficult to rest properly.
Leisure Partner
10/10
Exceptional
27 Jan 2025
Shahzad
Beautiful artitechture
Business_and_leisure Family
10/10
Exceptional
15 Jan 2025
Rozina

Incredible stay with delicious breakfast

Our stay at Islamabad Serena Hotel was truly delightful! The staff was exceptionally friendly, responsive, and helpful, making us feel warmly welcomed. The check-in and check-out were effortless and smooth.The rooms were immaculate and offered exceptional comfort. Wide selection of breakfast items offered,egg and paratha station as well.We enjoyed the delicious breakfast.
Friends_and_family Family
8/10
Excellent
14 Jan 2025
Muhammad
Excellent property.

Only thing is gym should be 24/7 as oppose to 11:00 pm at night.
Leisure Partner
6/10
Pleasant
27 Dec 2024
Sanat
Its very average hotel and old. Need to upgrade
Business_and_leisure Friends
10/10
Exceptional
25 Dec 2024
Haroon
It’s a top of the line 5 star hotel with excellent service. I can safely say it’s the best in Islamabad
Business_and_leisure Partner
8/10
Excellent
14 Dec 2024
Lahcen
Nothing special
Business Self
8/10
Excellent
19 Nov 2024
Sajjad

Renovation

Great service, impressive lobby and restaurants, rooms are dated and need renovation, felt like I was back in the 90s.
Friends_and_family Family
8/10
Excellent
29 Oct 2024
Mazhar
The hotel was nice but everything was over priced specifically the car service
10/10
Exceptional
29 Oct 2024
Richard

Lovely stay @ the Serena.

Fabulous stay at the Serena - I can't think of a more secure hotel. Firstly the English and Pakistan cricket team followed by an entourage from the Czech embassy meant security was always incredible tight. Staff were super friendly and the food at each restaurant was very nice. The complimentary mobile phone was also incredibly useful when out and about. Would certainly return if I'm ever back in Islamabad.
Friends_and_family Family
4/10
Poor
05 Jul 2024
Wajih Ul
Terrible staff
10/10
Exceptional
12 Jun 2024
Zahid
Excellent facility, very courteous staff, excellent value for the money in prime location
Leisure Family
10/10
Exceptional
27 May 2024
Humair
Good staff and choice of food
Leisure Family
10/10
Exceptional
21 Mar 2024
Kamal
Beautiful hotel
10/10
Exceptional
16 Mar 2024
Martina
Great staff, always helpful - from concierge to cleaner and restaurant staff and those in the business complex.
Business Self
10/10
Exceptional
13 Mar 2024
Martina
The staff were excellent and so helpful - beyond any expectations. From the expansive breakfast to the room service in the evening, everything is a delight.
Business Self
10/10
Exceptional
22 Feb 2024
Zeba
Serena is the Crown jewel of Islamabad. I don’t have enough words to describe what an incredible experience we had at the Sarena. Spent 2 nights with family on a vacation and would definitely come back.
Leisure Family
10/10
Exceptional
06 Feb 2024
Amna
Phenomenal
Family
10/10
Exceptional
09 Jan 2024
Mohammad Shahid

Easily the best hotel in Islamabad

Superb hotel, maybe the likes of Pearl Continentral Malam Jabba can learn a thing or two from Serena's management.
Partner
10/10
Exceptional
31 Dec 2023
Farrah

Wonderful stay!!

Amazing. The only thing I would improve on are the mattresses which are v hard. But otherwise an incredible place! The buffet, gardens and spa are perfect.
Friends_and_family Family
10/10
Exceptional
27 Dec 2023
Sohail
Excellent overall experience!
Leisure Partner
10/10
Exceptional
12 Dec 2023
Abid
Its everything wonderful stunning hospitality
10/10
Exceptional
06 Dec 2023
saeed
Possibly the best hotel in Pakistan.
Self
10/10
Exceptional
14 Nov 2023
Waqar
This is easily the best hotel in Islamabad and the facilities are world class at a very affordable price
10/10
Exceptional
07 Nov 2023
Verified traveler

Great stay

Great stay at the Serena. They have a lot of useful services at the hotel for a business trip, including an ATM, coffee shops and car service. They provided a complimentary local phone with internet and airport pick-up/drop-off. It has very good security and a connection to the Serena Business Complex. Would recommend.
Business Self
10/10
Exceptional
12 Oct 2023
Aleem
Serena is good
4/10
Poor
12 Sep 2023
Farah
The staff wasn’t friendly and the room wasn’t clean
Leisure Partner
10/10
Exceptional
27 Aug 2023
muhammad

floors should be cleaned better
carpet was beautiful but not well kept with stains
Family
10/10
Exceptional
15 Aug 2023
Asad
Amazing stay arrived a 5am staff were helpful and kind
Friends_and_family Family
10/10
Exceptional
14 Aug 2023
Verified traveler
All around excellent experience at the Serena. The staff are consistently helpful and friendly - from the security to front desk to housekeeping to gym and spa to restaurant staff. They go out of their way to make sure your stay is pleasant.

The rooms are excellent - I stayed in two different rooms across two stays and found them both to be comfortable, quiet, and spacious.

The gym is excellent, lots of equipment, spacious and with a nice view over the pool (unlike lots of hotel gyms stuck in the basement).

I will definitely stay here again on any return visit to Islamabad.
Business Self
10/10
Exceptional
16 Jul 2023
Muhammad
Best place in Islamabad
2/10
Poor
27 Apr 2023
SHAFIQ
Excellent and pro all staff.
10/10
Exceptional
29 Mar 2023
umar
Its a beautiful property and very 'Serene'
Food lagged a little from its beauty.
Business
2/10
Poor
07 Jan 2023
Jamila

We have been staying at Serena ISB for the past 5 years. Our previous stay was terrible so the GM at the time promised better service, we have just completed our most recent stay and it was worse. We pay the premium for Serena as we travel with a terminal patient and want the safety and security Serena once brought. It is now just a free for all of people wanting to take selfies in the lobby and attending functions. There is no distinguishment between paying hotel guests and day visitors. Rooms are now run down, no display of etiquette and noise disruption starting as early as 5am on a Sunday morning without prior written warning from the hotel to guests. Was verbally assaulted with physical threats in the hotel lobby by a grown man yet no member of staff offered to help nor do they keep decorum and ask people to queue at reception. This is no longer a five star property and the new GM’s lack of concern for our troubles has urged us to never return and ensure our family and friends do the same. I have travelled the world and never encountered such unbothered staff, despite that special mention to Naeem, Niaz, Abdul Rehman, (a man from northern areas sorry forgot your name), Nassir and Khalid. It seems the people on the ground are painting the picture for the people above to take credit on.
Leisure Family
6/10
Pleasant
02 Jan 2023
Khurram
The lobby and other common areas were good. Room was old and dated and not clean
Leisure Partner
10/10
Exceptional
23 Dec 2022
Humaira
Over all it was ok . Front desk staff need to be trained well about customer service . They were very slow . Room service was very slow they need to be reminded again and again to send bell boy to room or roll away bed in the room . Very frustrating . Shower head was dirty . Shower need to be cleaned properly .
Leisure Family
10/10
Exceptional
21 Dec 2022
Muhammad
Very comfortable stay.I was upgraded for club access lounge with beautiful views/serenity and good food choices available from 6:30 a.m. till 9:30 p.m.; also has in doom dining available for 24 hours. In all, highly recommend without any reservations
Leisure Family
2/10
Poor
18 Oct 2022
Shaharyar
Check in process was not smooth. The entire check in process took nearly 45 minutes. When I walked into the room, it wasn't clean and there was a rotten and putrid smell coming from it. When I called front desk, I was informed that they don't have another room available. I wanted to leave the property right away but my luggage disappeared and was found an hour later. I checked out and left the property in less than 2 hours.

Location & surroundings

Islamabad Serena Hotel
Khayaban E Suhrawardy, Islamabad, Pakistan

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Islamabad Serena Hotel

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