Name: Movenpick Hotel Sarajevo
Address: Fra Filipa Lastrica, 2, Sarajevo, 71000, BA

10/10

Exceptional

10 Feb 2026

Mina

Clean room. Great stuff. Orhan at the front desk was really great and helpful.

Business Self

10/10

Exceptional

27 Jan 2026

Zakkiyyah

The room was very comfortable, and the cleaning lady was awesome. Breakfast was good with plenty to choose from. All of the staff were friendly and eager to help us. Aman, from the front desk, gave us tips on must eats while in Sarajevo which made our experience even better. We plan on coming back to movenpick out next time in Sarajevo.

8/10

Excellent

25 Oct 2025

SHUJAT

Good hotel with excellent breakfast options.
The gym is quite small, but the pool, sauna, and steam facilities are very good. It’s only a 5-minute walk from the tram stop.

We had a small issue at check-in, but the lady at the front desk was very helpful and resolved it quickly. The room had a few minor faults, but nothing that would downgrade the overall experience. Overall, a good hotel and worth staying at.

Leisure Family_with_children

10/10

Exceptional

24 Sep 2025

Ron

Very helpful staff

Leisure Friends

6/10

Pleasant

19 Sep 2025

Zubeda

This was a good stopover

Leisure Family

10/10

Exceptional

02 Sep 2025

Misala

I have to say that staff was so professional and very helpful. The only problem I have was a broken window, so it was so noisy!

2/10

Poor

31 Aug 2025

Verified traveler

I checked out 2days earlier because of hotel

10/10

Exceptional

29 Aug 2025

Mofti

Perfect stay

Everything is perfect.
In the pictures I showed my clothes scattered.

Friends_and_family Family

4/10

Poor

19 Aug 2025

Timur

T

8/10

Excellent

17 Aug 2025

Verified traveler

Good enough for short stays

Overall it’s not a bad hotel and reception staff was very friendly.
However, rooms were not cleaned daily and toiletries not topped up daily; hotel restaurant/cafe closes too early at 10.30pm and no late night food option available from the kitchen, which is what I would expect from a Movenpick hotel.
Otherwise location is ok with 10min walk to tram station and a 15 min tram ride to old city.

Friends_and_family Family

8/10

Excellent

10 Aug 2025

Rosemary

On a main tramline into old town really easy to travel around. Staff super helpful and welcoming. Great pool and steam room ( sauna was not working for some of the stay). Decent sized rooms and breakfast was sufficient and varied.

8/10

Excellent

23 Jul 2025

Sherin

Pros - clean, good breakfast, good area, dining options nearby, close enough to tourist areas.

Cons - during check in, they as numerous times if I've stayed at that hotel before, if I already paid etc. Then they said they will have to check if my room is ready - even though it was around 9.30pm. The man at reception went to 'check' my room, however 5-10 mins later, I found him still talking to another customer that he bumped into on the way to my room. As I'd had a long journey and just wanted to get to my room, I asked the woman at reception if she could ask her colleague to maybe continue chatting after my room issue is sorted. She took her time doing so as well. By this point, my first impressions of the hotel was not the best. Eventually after a long check-in procedure, I made it to my room - which was outdated, but at least clean. The connecting room door was not locked, so I phoned reception, who said they would lock it now. However at 1.30am, I got the shock of my life when the customer next door just walked into my room! I phoned reception again to report this and they finally locked it. Thank god I wasn't asleep, otherwise it would have been extremely creepy for a solo female.

Leisure Self

6/10

Pleasant

09 Jun 2025

Stephen

It is modern, large hotel but the rooms are very, very small or certainly the one we were in (1021). The breakfast is cery disappointing too. Not much choice, most of the hot options are not warm enough. There is always a long queue for a coffee which simply clogs up the breakfast area. There were no pancakes, crepes or waffles and there is no information offered anywhere in the restaurant in relation to fresh cook to order egg options (omelettes, fried eggs etc.). Is it that hard to put up a sign in a few languages if that is an option. All in all, it is a very average hotel for a Movenpick!

Partner

8/10

Excellent

04 Jun 2025

Pavle

The hotel is in a very convenient location. The front desk and the staff are very helpful. The issues- somewhat confusing breakfast layout, the coffee machine broke the first morning, and it was not fixed the next morning. The checkout was (surprise) at 11 am. The windows in my room were very dirty on the outside. Very poor TV channel selection, no laundry bag or other 'regular ' hotel amenities. On the positive side, the bottled water was plentiful and free.

Business

8/10

Excellent

31 May 2025

Verified traveler

Good location But some issues

Near airport.
All food in hotel is halal.
20 mins walk from main shopping centre, with large food court.
Old city is about 1 hour walk.

Room was good, but had a connecting door to another room that was locked. There was a cold air drought under that door. Also, noise from other room was more audible due to the door being present. Finally, room air con did not seem to heat room. So i turned it off.

Unfortunately room faced the church, which sounded their bells at around 8am, breaking sleep.

Gym is small, and cable machine is out of order, so even smaller selection of equipment.
Pool has ladies only times, which adds to comfort of stay.

Partner

4/10

Poor

31 May 2025

Ansar

The hotel itself was good, but I was unhappy with how the reception staff treated me during check-in. I had booked two rooms for two adults and two children, aged 13 and 17. However, when I arrived, the receptionist informed me that I would need to pay extra for breakfast because the two children were considered adults based on their ages, which affected the pricing.

I explained that I had booked the package holiday through Expedia, entering the ages of the children, and that I had already paid the full amount for the flight and accommodation, which did not reflect any price difference per person. The receptionist insisted that this was an issue with Expedia. After a lengthy discussion, he ultimately agreed not to charge the extra fee.

I found this situation unnecessary, and it started my holiday off on a negative note. Overall, the hotel was nice but located quite far from the main town center. The rooms were spacious, although a bit outdated, and the restaurants and spa were good. I have traveled to numerous countries and stayed in many hotels, but I have never experienced anything like this before.

Leisure Family

10/10

Exceptional

05 May 2025

samer

Excellent service, staff there are very helpful, overall great experience!

10/10

Exceptional

02 Oct 2024

feroz

Staff were very professional

Friends_and_family Friends

8/10

Excellent

17 Sep 2024

Subhash

I have found spider on bed.

Business

6/10

Pleasant

28 Aug 2024

Evelina

Bathroom in our suite had moldy water damaged ceiling. Non of the toiletries were filled so we had no shampoo or conditioner or anything else.Furniture in the living room area was old and dirty also mini bar was empty. We only had 3 small flat pillows and it was really disappointing.
I do have to say at least the bed was comfortable but other then that definitely not what i expected for the price I paid and type of room I booked.

Leisure Partner

10/10

Exceptional

18 Aug 2024

Aldin

Awesome

10/10

Exceptional

30 Jun 2024

Eric

My favorite hotel. Easy location for self driving. Nice facilities and staff. Choices for dinning.

Leisure Self

4/10

Poor

26 May 2024

Timothy

Service non existent

10/10

Exceptional

20 May 2024

ahmad

Its really very high class and modern hotel with friendly reception and easy walk distance from the city center .

Leisure Friends

6/10

Pleasant

24 Jan 2024

Mark

Alcohol free hotel

Hotel showing its age now. It's also a alcohol free in the hotel, so if you enjoy a beer or wine with your dinner find somewhere else to stay. Dinner menu is also very limited. I would not stay here again!

Business

6/10

Pleasant

30 Oct 2023

mirela

Outdated facility, very dark interior, limited restaurant menu.

Leisure Partner

10/10

Exceptional

21 Aug 2023

Denis

Great

Leisure Self

8/10

Excellent

18 Aug 2023

Brodie

We really enjoyed our stay here. Booked it as we didn’t want to be right in the city centre, but there is a very pleasant 20 minute walk into the city which we loved. Parking here is really easy, garage below the hotel for a good price.

Only minor thing to note is the faint smell of smoke when walking through the corridor. Our room itself didn’t smell of smoke but parts of the hotel did. Something to be mindful of as a non-smoker! Enjoyed our stay though and would recommend staying here for Sarajevo

Leisure Partner

10/10

Exceptional

15 Aug 2023

Edi

Amazing short stay

Always amazing experience in Novotel Bristol. Staff are so helpful and welcoming

Friends_and_family Family

2/10

Poor

04 Aug 2023

Naida

No AC

Leisure Family_with_children

10/10

Exceptional

02 Aug 2023

Jason

A really enjoyed six night stay at the hotel. The room was comfortable and clean. Breakfast was good with varied choice to suit all tastes. The staff were friendly and accommodating. They were quick to adddress mistakes over an airport transfer that did not appear and the request for a non smoking room which had not been met initially. The hotel is in a pleasant spot away from the hustle and bustle of the city. It is a nice walk into town and taxis are readily available and cheap. However, I was very happy with my stay and would definitely return on future visits to Sarajevo. Many thanks for a lovely stay.

Leisure Self

10/10

Exceptional

20 Jul 2023

Frederick

Very nice place!

10/10

Exceptional

13 Jul 2023

Nick

Fantastic hotel. Clean, comfortable, helpful staff, great breakfast

Business

10/10

Exceptional

11 Jul 2023

Milica

Beautiful property. The location is a bit further from the main attractions (Old Town) but taxi service is inexpensive if you don’t mind transport.

Leisure Family_with_children

10/10

Exceptional

22 Jun 2023

Sayd

Very nice hotel, good team, clean

Business Friends

10/10

Exceptional

02 May 2023

Verified traveler

Very comfortable, clean hotel with great breakfast and polite, helpful staff. The bus and tram are only a short walk down the road. I would definitely stay there again.

Friends_and_family Friends

10/10

Exceptional

04 Sep 2022

AMRA

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend Novotel Sarajevo Bristol hotel.

Leisure Family

8/10

Excellent

02 Sep 2022

Ognjen

professional and courteous staff, good location and nice hotel but it starts to show aging!

Business_and_leisure Self

10/10

Exceptional

02 Sep 2022

Senada

Very nice and clean hotel.
Will recommend to everyone.

Leisure Partner

10/10

Exceptional

13 Aug 2022

salah

The staff are very friendly and helpful, Fouad was excellent and great help with all our needs

Leisure Family_with_children

8/10

Excellent

12 Aug 2022

Ronald

Nice hotel walkable to the city . Not access beside the river

Leisure Self

10/10

Exceptional

05 Aug 2022

salah

I came back to Novotel Bristol because of the very friendly staff and manager Mr. Fouad.
Also very nice selection for breakfast.

Leisure Family

10/10

Exceptional

02 Aug 2022

Kimberley

Very nice hotel and pleasant staff who couldn't do enough for you. Most of the sights are about 40 minutes walk away or there's a tram stop a few minutes walk which is really easy to use and takes about 15 minutes. Very modern looking and the spa is lovely.

Leisure Friends

10/10

Exceptional

01 Aug 2022

Kimberley

Very nice hotel

Leisure Friends

8/10

Excellent

30 Jul 2022

Kemal

Very nice hotel in a tough to beat location - I think it's better positioned than the hotels closer to Baščaršija. Breakfast buffet is excellent. Staff is responsive and professional. Only thing that surprised me is that I ended up in a smoking room - not something you'd expect would even exist in a 4 star hotel these days. They should make it clearer during the booking process that there are smoking rooms.

Business_and_leisure Self

10/10

Exceptional

16 Jun 2022

Jared

Decent business hotel.

10/10

Exceptional

20 Jul 2020

Ezana

Anniversary

My boyfriend and I had a great stay at Bristol. The in room hot tub was a great addition.

Partner

10/10

Exceptional

19 Jul 2020

maida

Top hotel

Great upgrade done by hotel. Amazing

Partner

10/10

Exceptional

19 Jan 2020

Verified traveler

This hotel is, by far, the best in Sarajevo. Perfectly located in the heart of the city--close to both the Old Town & city center for those traveling for pleasure, as well as all the main administrative districts for those traveling for business--the staff is by far the friendliest I've experienced in any hotel in Sarajevo (note: even more so than its competitors, i.e. the pricier Swissotel and others, where the service makes the experience decidedly less than 5-star).
The staff are friendly and more than willing to go out of their way to accommodate guests in any way they can, which really means a lot for people on a short business trip in particular! Furthermore, the hotel itself is beautiful--the lobby and the cafes in particular--, the food is delicious (try the Bey's soup in the restaurant and the \"medena torta\"/honey cake in the cafe), and the spa is well-equipped and the perfect size for some quick and quiet relaxation.
Overall, an amazing hotel and my absolute favorite in Sarajevo!

Business Self

2/10

Poor

10 Oct 2019

Mufak

I made reservations for four nights and paid fully for my stay.
Urgent matter happened that delayed my travel to Sarajevo. I called hotel to confirm that I will be coming the next day. I was shocked to know that they cancelled all my reservation (4nights total) becoz I didn't show the first day. Of course there was no refund and I had to book in another hotel
This is not right and I am very dissatisfied and disappointed with their service

Business Self

4/10

Poor

12 Aug 2019

Luis

Un-Superior Room

The room so called Superior Room it's an illusion of the name, way too small , staff was friendly and helpful and the hotel is in good shape, and well located near restaurants ect.or you can choose eating at the hotel witch has a good restaurant

Partner

8/10

Excellent

22 Jun 2019

Verified traveler

I had trouble using the phone in the room. Had to call to get he tv fixed, 3 times in 9 days. My friend left a message, the reception said \"no message\".

Friends_and_family Family

10/10

Exceptional

21 Jun 2019

Verified traveler

Lovely modern hotel with everything you need. perfectly clean. very good breakfast

Business Self

10/10

Exceptional

15 Jun 2019

Verified traveler

I stayed for one week in Novotel bristol Hotel with my husband and daughter. it is clean, the staff is helpful,always smiling and nice, It has got Halal certificate Licence Hotel,so it does not serve alcohol or pork which is suitable for us as we are Muslim family. The taxi takes 6 or 7 minutes to the old town. The breakfast was delicious but they need to serve different dishes,as it was the same dishes for the seven days. If I will go to Sarajevo again I will book in it

Leisure Family

10/10

Exceptional

04 Apr 2019

Verified traveler

Staff were very friendly and helpful. One of the receptionist even assisted us to configure our data simcard settings! Location is about 15-20mins walk from SCC. Gym is of decent size too.

Leisure Partner

10/10

Exceptional

10 Nov 2018

Zinka

The best stay in sarajevo to date. Definitely coming back next time we visit Sarajevo!

6/10

Pleasant

24 Sep 2018

Verified traveler

Fine Hotel - Not Lively

Fine Hotel - slightly disappointing breakfast and lacking atmosphere otherwise clean and good fitness area.

Partner

10/10

Exceptional

03 Sep 2018

Neil

Lovely staff, beautiful hotel, gorgeous pool, and decent location.

4/10

Poor

31 Aug 2018

Verified traveler

will not choose it again

The room was good, but cleaning could’ve been better. The music played at the hotel was too loud and only for very specific clients as it was only Arabic music.

6/10

Pleasant

21 Jul 2018

Brian

This is a very nice hotel with a friendly staff but they do not serve any alcohol and as the hotel is not in the old town or business district this is somewhat inconvenient.

10/10

Exceptional

29 May 2018

DP

Great Hotel ...Great Services

I Don't Need to tell anyone

How GOOD The NOVOTEL
Brand is ..and their
Rooms were Excellent. .
WiFi super
Breakfast More Lavish thsn any other
5 STAR Hotel ..

ONLY POINT
I WISH To Make is.
Aa a,Frequent American Traveller
Having been to 47 COUNTRIES
72 CITIES
Stayed in All the Major 5 Star Hotels as well as Various Budget Hotels in
My 15 Years of Travelling

I WILL CHOOSE NOVOTEL. ...
Any day over 5 STAR..
Super Expensive Hotels
Specially IIF ..UR Paying
Huge sum..for RADISSON BLU
Which was my WORST Experience. ..
Twice ...

NOVOTEL Offers far better..
VALUE For Money and
Far Better Services thsn Radisson BLU...any day ....

10/10

Exceptional

29 Apr 2018

Flavia

Beautiful and well staffed hotel

I loved the hotel staff, cleanliness, and amenities . The only downfall for me is that they don’t sell alcohol . Other than that everything is excellent , and the breakfast is out of this world !!!! Go Bosnia!!!!

10/10

Exceptional

18 Feb 2018

SULAIMAN

Amazing stay , very friendly staff , very good breakfast . I recommend this hotel .

10/10

Exceptional

08 Feb 2018

Rishi

Nice and comfortable hotel

Nice and comfortable.

10/10

Exceptional

29 Nov 2017

Graham

Weekend at the Novotel Bristol, Sarajevo.

Absolutely beautiful and well presented hotel. Staff were incredibly courteous and accommodating. The room was beautiful with great views from the 7th floor. Restaurant was excellent, as were the waiters. I later discovered it was an alcohol free hotel, but not being a drinker, I didn't even notice.
If I had to pick a criticism, it is located about a 10 minute walk from the new town centre, but this suited me personally as it was in a quiet and tourist free area, but I appreciate this may not be for everybody. I personally visited Sarajevo to see the city and it's recent history, so for me, the location was perfect!
I would stay here again without hesitation. Excellent!

10/10

Exceptional

10 Oct 2017

Dara Bubamara

Vrlo zadovoljan

Quite place very nice I like it very much.
Staff is very friendly

10/10

Exceptional

28 Sep 2017

Andrew

The Bristol Sarajevo

The Bristol is a true 5-star hotel. A gem in the heart of Sarajevo. Beautiful front desk and lobby. Beds were very comfortable. Room service was excellent. Housekeeping was fast and complete. Free breakfast buffet was one of the finest I've ever experienced. Front desk staff was professional and fluent in English. The Bristol and it's staff rivals some top hotels in New York City. I was completely impressed with this property and will stay here again if I return to Sarajevo.

Family

6/10

Pleasant

20 Sep 2017

1udo

Doesn’t serve alcohol

Can’t believe it was not advertised as a hotel that doesn’t serve alcohol. When I questioned this I was simple told it was hotel policy

8/10

Excellent

14 Sep 2017

Verified traveler

Super helpful staff, comfortable, clean rooms and exceptional breakfast.

10/10

Exceptional

26 Jun 2017

shailandra

Great modern hotel with superb service!!!

Stayed for leisure. Hotel is excellent. Service is excellent. Room large, modern and extremely comfortable. I had a comfortable and quite room just the receipt after a long trip. The hotel does not sell alcohol so you want a drink it has to be elsewhere. You get a five star experience for a four star price!

Family

10/10

Exceptional

02 May 2017

said

it was amazing .

8/10

Excellent

06 Feb 2017

salah

Nice and frindly staff

Partner

8/10

Excellent

27 Jan 2017

Verified traveler

One of the best hotels in BIH

Nice hotel, among the best in Bosnia-Herzegovina, nice but small rooms.

10/10

Exceptional

17 Oct 2016

Boris

amazing breakfast

Partner

10/10

Exceptional

17 Oct 2016

ricardo

Good deal and comfy

good restaurant, but no adult beverages on premises

Family

10/10

Exceptional

25 Aug 2016

Verified traveler

Old world elegance, modern convenience

Bristol is reliably comfortable, clean, smoke-free and efficient. Has old-world elegance but clean rooms, lovely showers and a huge breakfast included in the room price. It's a fairly nice, but 30 min walk to old town, but if you're happy to hop in a taxi then location is fine. Riverwalk road is pedestrian only weekends and evenings for a nice stroll or jogging. Lovely to see local families, athletes, dog walkers and vendors out summer evenings.

8/10

Excellent

12 Apr 2016

Scott

Good hotel, good location in Sarajevo

I think this is a good hotel, the location is good, the rooms are good and the breakfast is great. I think the only negative is the Hotel Wifi. The Wifi was pretty bad in my opinion, I travel a lot for work and I was disappointed with the Wifi. The staff was very nice.

8/10

Excellent

06 Dec 2015

Prashant

Good Place for Business Visit

I was there for a business trip and spent 11 nights there. One of the nicer hotels I've been to. The staff were very pleasant. However, I found the pillows in the room rather uncomfortable. Had to stack 3 pillows under my head. Other than that, it was a good experience.

8/10

Excellent

25 Nov 2015

Pierre

Great place.... But too far

This is a great hotel.... That doesn't serves alcohol, wicht is a downer when you are on vacation.
This hotel is too far from downtown. Abour 3.5 kilo one way
Pilows are too doft

10/10

Exceptional

23 Oct 2015

Verified traveler

Best of the Best! Great Hotel!

We were so, so pleased with this hotel. Beautiful, comfortable bed and linens. A great massage by Amela in the spa. Fantastic breakfast, with fresh omelets available and most anything else you'd want for breakfast. Great wifi. We would return in a heartbeat. There is no reason to hesitate for a second...book it right now. You will be thrilled with this hotel. It has a solid 10 stars out of 5,,,,,

Partner

10/10

Exceptional

12 Oct 2015

Tom

All around very nice and great location.

Best to get a corp. rate to really enjoy :) BYOB however.

10/10

Exceptional

09 Aug 2015

Alvaro

Great Hotel

Great hotel. My only constructive feedback would be for them to invest in better toilet paper... One-ply in a 4-star hotel is just not appropriate :-)

Partner

8/10

Excellent

28 Jul 2015

Verified traveler

Very nice hotel

Hotel was much nicer then I expected. Very nice room and very clean. Food was excellent. The only negatives I could find was the process for checking in and out was bit laborious. There was no line and it took a pretty long time to check in/out compared to other hotels I've stayed at. This hotel is well staffed. My friend got yelled at for sitting on a chairs arm rest in the lobby. It was bery KGB like. That was a bit strange. The hotel is roughly 2 Kilometers from the old town. It's a short taxi ride or you can ride the trolly for less then two Bosnian marks. Taxis are hard to come by. Overall I would recommend this hotel.

10/10

Exceptional

07 Jul 2015

J

Wonderful hotel

The hotel was very nice overall and we had an extremely positive experience there. The staff was friendly, the facilities were very complete (there were various modern exercise machines in the gym, for example) and the space was pleasant and very well kept. The room itself was also spacious and comfortable, with a large bathroom. Aside from this, the food at breakfast was delicious, the hot chocolate is highly recommended (with whip cream).

8/10

Excellent

01 Jul 2015

Shiu Wah Frankie

Great hotel in Sarajevo

I had a very good short stay at the Bristol Hotel. This hotel has excellent services at the front desk and 2 restaurants. The restaurants have both good food and services. Although the hotel was about 30 minutes walk to the Latin Bridge, the walk was quite nice.

8/10

Excellent

06 Jun 2015

my first visit

Pleasant

Too short, so didn't get the chance to try the food

8/10

Excellent

19 Mar 2015

Braam

Excellent stay!

The stay was very comfortable. Lovely breakfast options.

10/10

Exceptional

04 Jan 2015

Jorge

World-class hotel in Sarajevo

My second stay at the world-class Hotel Bristol Sarajevo and will stay here again. Excellent hotel overall, clean, modern, beautiful rooms, very nice lobby and restaurant. Staff is always friendly, polite and helpful.

8/10

Excellent

10 Oct 2014

Ehab Ezzat Ali

The most convenient hotel in Sarajevo

I have stayed in this hotel several times, although it is 4 stars hotel you can receive and enjoy the 5 stars service

Family

10/10

Exceptional

01 Oct 2014

Jim

First class hotel -- felt brand new.

This hotel was completely rebuilt in 2011, but it's so clean and well maintained and constructed of such quality materials (LOTS of marble) that it still feels brand new in 2014. Excellent breakfast buffet is included and features a wide variety of foods, even fried eggs sunny side up. WiFi-enabled iPads are provided at breakfast, for checking your email or news from back home.

10/10

Exceptional

15 Jun 2014

John

Hard to find but amazing hotel, wish it had a bar.

Had a great time, hotel is on the central river, beautiful , clean and a great pedestrian walking area.

10/10

Exceptional

15 Jun 2014

Murathan

Beautiful hotel, nice staff, great experience.

Hotel is very nice and quite in the centre of the city. In 100 meters, you can take a tram to go to Old Bazaar or Ilica. Rooms are big, clean and especially the hotel staff is very nice.

8/10

Excellent

08 Jun 2014

Verified traveler

Noce Hotel , but be aware that it is dry!

Nice comfortable hotel but I failed to notice that they don't serve any alcohol, so don't expect a beer to acompany your dinner!

10/10

Exceptional

25 May 2014

jonas

Smallish rooms in otherwise great hotel

Bathrooms are on the small side, but the overall impression of this hotel is that it's well worth it. The hotel bar doesn't carry anything containing alcohol...

10/10

Exceptional

22 Apr 2014

P

Business Trip

The Hotel Bristol good for a 10-night business trip. Rooms were nice and clean, had a good view, and the hotel seemed to be well-kept. There was also a good cafe in the hotel for meetings over coffee. Free breakfast was great and had many selections. Location was not in the center of the city, but it was only a 5-minute taxi ride to most places we needed to go. Co-worker used the pool and fitness facilities and said they were excellent. It would have been nice to have more non-smoking areas in public spaces like the lobby and cafe, but that was the only issue we experienced.

10/10

Exceptional

11 Feb 2014

Robbie Globetrotter

Fantastic place to stay in Sarajevo

Great! Great and very very helpful staff, good location and extraordinary breakfast. I´d say, too much! And great service as well!

10/10

Exceptional

27 Jan 2014

Mindy

We had a lovely time. The valet, front desk and restaurant staff were phenomenal. They offered much help with our luggage, parked and retrieved our car, made dinner reservations for us and gave excellent walking and driving directions. The staff was so incredibly friendly and helpful that we'd recommend this hotel to anyone visiting Sarajevo. While the hotel is attractive and comfortable, the surrounding neighborhood seems worn down from the war and not appealing. Sarajevo could do more to update its parks (including the space across from the hotel) and spruce up the walk along the river. To get to the old town from our hotel took us through a street that was closed to traffic on the weekend. It was a treat to walk along the banks of the river on our way into town. However, as we approached the downtown area, the street and adjacent areas were broken down. This is the responsibility of the city and not the hotel, but if these areas were refurbished, the area from the hotel to the old city could be delightful.

8/10

Excellent

05 Dec 2013

RRA

Extraordinary hotel BUT I will never return !

If you don't drink and you are not going to Sarajevo as a tourist .... This is definitely a magnificent hotel for you. The Bristol hotel in Sarajevo is NOT in the city center nor within walking distance from the beautiful Sarajevo old town and it is owned by a Saudi Arabian company that has a policy of NO alcohol at all ! The service is magnificent and the hotel is beautiful and ultra modern BUT ...NO bar ! I do drink and I went to Sarajevo as a tourist so therefore ... I will never stay at the Bristol again. I do recommend the Europe hotel and the Central hotel in the Sarajevo old town . They are beautiful , they DO serve alcohol and they are both in the old town. You can walk anywhere from those two hotels.

10/10

Exceptional

07 Nov 2013

Wendy Woo

Beautiful hotel in Sarajevo

This is a top notch hotel. It is a bit of a walk from pretty much everything. There is a small shopping center nearby. The trams and buses stop on the main boulevard just a 100 meters away. This is pushed in off the main boulevard so it makes it a bit quieter. The river is just steps away and it is a nice walk to old town walking along the river banks. So the neighborhood isn't the prettiest, but hey, you're in Sarajevo. Good luck finding that. Mix of the old buildings with the brand new. Hotel seems very new and has all the latest gadgets and gizmos. Rooms are very soundproof. Could not hear any other guests or hallway traffic. They do not serve alcohol in the hotel or have any inside the mini-bar. But as I said, shopping center nearby. All in all a very nice upscale hotel. Reception staff are extremely helpful. You cannot exchange money at the hotel. This is based on the laws and not the hotels fault. Recommend if you like walking or don't mind using taxi or local transport.

8/10

Excellent

07 Nov 2013

Dave

Good business hotel in Sarajevo

Helpful staff, decent food, good spa. Not too close to the tourist parts of town (old city) but good for business.