Name: Hotel Sana
Address: Mula Mustafe Besekije 53, Sarajevo, 71000, BA

10/10

Exceptional

29 Jul 2026

Kajin

Very central location - close to old town. Very clean room, decent breakfast and very helpful staff

10/10

Exceptional

28 Jul 2026

Ayse

Super nice staff! The front desk is so helpful and very friendly. The rooms are so clean and so nice and the balcony is very pretty. The location is amazing you are super close to the markets and stores.Breakfast is also super yummy!! If you are staying in Sarajevo this hotel is very good I would definitely recommend staying here!

10/10

Exceptional

18 Jul 2026

Sheikh

Hotel exceeded our expectations. Staff was very helpful and location is right in the heart of old town. Rooms are modern and spacious. Breakfast was very fresh with enough choices . I would return again.

Partner

10/10

Exceptional

17 Jul 2026

Kendra

This hotel was fantastic! The location was absolutely perfect. Very close to shops, restaurants, the old town. The staff were exceptionally friendly and accommodating. Would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Azra

The staff was incredibly friendly and helpful. The entire place was spotlessly clean and well-organized.

Family

10/10

Exceptional

07 Jul 2026

Michelle Ann

Room was so clean and the location was very convenient. Staff was so helpful and accommodating.

Self

8/10

Excellent

05 Jul 2026

Daren

The hotel is very clean & modern & in an excellent location for the old town. There is some tram & traffic noise if you are at the front of the property. We had a few issues with the electrics in the room affecting both the aircon & TV but overall we enjoyed our stay. The breakfast was also very nice with good service. If you are looking for a small, modern hotel in a great location, I would definitely recommend it.

Partner

10/10

Exceptional

02 Jul 2026

Christopher

Great location in the old town. Comfortable rooms and amenities. Front desk staff were very helpful. Good breakfast included in the price. We would stay there again if we returned to Sarajevo.

Partner

10/10

Exceptional

30 Jun 2026

Maya

Super clean and well-decorated hotel in a great, central location. The staff could not have been friendlier or more accommodating. Would absolutely recommend to anyone looking for stay in Sarajevo!

Friends_and_family Friends

8/10

Excellent

27 Jun 2026

ROBERT

Location is excellent. The aircon worked very well. The bed was comfortable and shower very good. Breakfast was adequate although I would have liked to have had more choice. It did not start until 08:00 although sometimes a bit earlier, but this was no use for days when you book a tour. The outside street noise was a little noticeable during the night. I didn't use the bar or restaurant for lunch/dinner. I would happily return here.

Self

8/10

Excellent

23 Jun 2026

Frances

Lovely clean property throughout, rooms comfortable, we had a twin room and plenty of room and storage, bathroom with good shower. no bar or restaurant at property (but plenty of places to eat close by), Breakfast nothing special although nothing wrong either.
Great location, walking distance to old town, restaurants shops very close.
Overall nice clean property.

Family

10/10

Exceptional

19 Jun 2026

STEFAAN

Nice hotel little hidden but on a perfect location. I parked in front and the car was later parked by the staff in safe innercourt 50m further. Very complete breakfast. Will go back.

Self

10/10

Exceptional

18 Jun 2026

Amira

Clean rooms and friendly staff

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Saaim

Good stay! Happy and would stay again location amazing. I didn’t get the airport transfer I requested but was able to find a taxi easily. No complaints !

10/10

Exceptional

15 Jun 2026

Shawn

Amer is wonderful. He was very helpful and attentive to our needs. When we arrived, he took the time to arrange for a room that met our needs. Throughout the entire stay, he was very helpful. Giving us information about the history of the city and arranging for our transportation to the airport. Thank you Amer.

The hotel is very conveniently located. The breakfast is great.

Partner

10/10

Exceptional

12 Jun 2026

Carol

Friendly, good included breakfast, located right in the heart of old town which was a perfect location, good wifi, and lots of outlets for charging electronics

Family

10/10

Exceptional

06 Jun 2026

Richard

The hotel was perfectly located near the Old Town. The hotel let me check in early and was very helpful giving me advice about Sarajevo. I strongly recommend this hotel for future guests

10/10

Exceptional

02 Jun 2026

Steve

Super helpful and friendly staff, good breakfast choices and clean room. Very pleased.

Partner

10/10

Exceptional

15 May 2026

Christopher

Fantastic hotel located within minutes of absolutely everything in Sarajevo and all the staff are incredibly friendly

Self

10/10

Exceptional

08 May 2026

Yaron

Lovely boutique hotel in a very central location near to all main sites. Staff were very friendly and helpful and the breakfast was good. The room had good facilities but could have done with a bit of updating but overall would recommend.

Self

10/10

Exceptional

30 Apr 2026

Thomas

Great hotel in the center of Sarajevo with very helpful staff and excellent breakfast buffet

Partner

10/10

Exceptional

20 Apr 2026

James

Really good 3-star hotel close to the market area - bars, restaurants and shops aplenty!

Friends

10/10

Exceptional

14 Apr 2026

Rod

Breakfast good. Room small but well appointed

Partner

10/10

Exceptional

13 Apr 2026

Debra

Perfect location for easy walking to most attractions. Delicious breakfast!

8/10

Excellent

19 Mar 2026

Caroline Sylvia

Central location, clean, excellent breakfast

10/10

Exceptional

18 Mar 2026

Waqar

Loved staying here. Staff were so nice. Location excellent if you want to be near the Old Town. Tram to take you to central Sarajevo is a 2 min walk.
Love this City!

Self

8/10

Excellent

08 Mar 2026

Caleb

Everything went well, the location of this hotel was great and the staff were excellent and very helpful. The place was nice and well kept. The only two downsides that caused me to rate this 4 instead of 5 stars were bed comfort (bed was pretty hard and not conducive to sleeping on your side) and the room thermostat unfortunately wasn't able to turn off, so it illuminated the room and interrupted my sleep dozens of times throughout my two nights here. The breakfast was good and everything went well. I'm only leaving comments about the uncontrollable room lighting for others like me that require it to be dark to sleep. There is occasional noise and shaking from the nearby train, but that didn't bother me and there is nothing the hotel can do about that. Very nice stay!

Self

8/10

Excellent

08 Mar 2026

Nuray

The hotel is at an excellent location. It is right in the middle of the old city making everywhere in walking distance. The breakfast was the favorite part of my stay.

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

senada

The room was clean and fresh. The staff were friendly and professional. Great location, close to the major attractions and historical sites.

Leisure Self

10/10

Exceptional

26 Nov 2025

Safak

Perfect

Business

10/10

Exceptional

17 Nov 2025

Lisa

Great location. Easy to walk around and explore the city. Very helpful and friendly staff.

Leisure Self

10/10

Exceptional

29 Sep 2025

Nina

Perfect neighbourhood. Lovely hotel. Supportive staff. Yummy breakfast.

6/10

Pleasant

15 Sep 2025

Edouard

The hotel appears to be undergoing renovation. There was no noise insulation in the room.

10/10

Exceptional

14 Sep 2025

Janet

If you visit Sarajevo stay here!

The staff at this hotel are very knowledgeable and were able to answer all of our questions about the city and our onward travel. The breakfast was delicious and, again, the staff was very friendly. The hotel is a two-minute walk from the main square. It's a wonderful place to stay!

Partner

10/10

Exceptional

12 Sep 2025

Nela

Great location, excellent staff

Leisure

10/10

Exceptional

12 Sep 2025

Laura

Ideal location to explore sarajevo. Breakfast small but good. Friendly staff. Wifi is top class

Leisure Self

6/10

Pleasant

05 Sep 2025

Nicole

Our 2 bedroom apartment in this hotel was uncomfortable due to the very hot temperature. A failed A/C unit which couldn’t be repaired it seemed. We were just so hot. The only solution suggested by one staff member was to open the windows for a little ventilation but the room opened onto the main street with vehicles and trams travelling on that noisy road. It was still warm and the underground heating in the bathroom made it worse. The noise was so intrusive. We just didn’t get any rest so wouldn’t recommend this space unless the issues get resolved. The hotel seemed decent enough. We were just unlucky with our room. The breakfast was also awful but the staff were nice.

Leisure Family

10/10

Exceptional

16 Aug 2025

Jorge

Great location, service and infrastructure. If you’re driving tell them that you’re arriving on car so they can reserve you a spot (limited parking spaces)

Leisure Partner

8/10

Excellent

10 Aug 2025

MATHEWS VARGHESE

Very nice and friendly people, nice ser

Friends_and_family Family

10/10

Exceptional

18 Jul 2025

Erik

I can't say enough good things about this hotel!

It's right in the middle of Sarajevo's historic old town, but tucked away enough that traffic noise isn't too much of a problem.

When I walked in I told the lady at the desk, \"I think I'm in the right place\" and she said, \"Yes you are, Erik.\" She already knew who I was.

I asked about a cab to the airport for an early morning flight and she set up a ride with a member of the hotel's staff that was cheaper than a cab. (And she shared a bag of popcorn with me!)

On the morning when I checked out, the hotel's internet was having problems and the worker couldn't run my credit card. So he took my information and turned on the coffee machine (four hours before they serve breakfast) so I could have a cappuccino while I waited for my ride to the airport. Amazing service!

It's a boutique hotel with really nice, clean rooms. Mine had two skylights that could be shuttered remotely. The included breakfast was wonderful.

You can walk from the hotel to all of the historic churches, mosques and museums. I recommend the cable car lifts up the mountain for incredible views. (Look for the abandoned bobsled tracks from the 1984 Winter Olympics.) When I think of Sarajevo, I only think about the wars in the 1990s but this city is so much more.

The only possible negative is that the road outside the hotel is extremely busy and has very narrow sidewalks. And the motorists speed by. So be careful crossing the street.

Business

10/10

Exceptional

30 Jun 2025

Yamile

Excellent location and friendly staff.

Leisure Family

10/10

Exceptional

28 Jun 2025

Wendy

Great small hotel at the edge of the old town. At the main square with besilj fountain in minutes. Lovely room, air con and breakfast

Self

10/10

Exceptional

26 Jun 2025

Aida

Close to the main attraction and staff especially receptions were very friendly

10/10

Exceptional

24 May 2025

Michele

Wonderful hotel in Sarajevo old town!

This hotel is exceptional - not only just its location but the quality of the hotel, room and amenities. The staff is very nice and helpful. Wonderful breakfast! I would stay here again!

Partner

4/10

Poor

22 May 2025

Anthony

I like the staff because they were very helpful and attentive when I checked in and had questions. However, the reason why some stars is because the cleanliness was really bad and unacceptable. For example, one of the hand towels were absolutely covered with blood stains. Like, the entire towel was covered with blood stains. (I actually had to take a photo of it.) Apparently, the hotel has another company do the laundry services. Well, at some point, someone should've seen this towel, even when folding it. So I think that's a bit ridiculous. The next thing is that the showerhead was actually moldy! So clearly, there is way too much moisture in these bathrooms. The rest of the room itself was OK. But those two issues marred the experience.

10/10

Exceptional

19 May 2025

Danny

The hotel is in a great location. Great blend of modern facilities and rustic features in the decor.
All of the staff, especially Emil , enthusiastically went out of their way to help us. Staying at Sana was a stand out excellent experience on our journey. If I could rate Sana 10 or 15 stars out of 5, I would.

Leisure Partner

10/10

Exceptional

17 May 2025

Anthony

Everything was perfect about this property. I booked last minute after a terrible experience at another hotel. Hotel Sana exceeded on many levels. Excellent location, clean, friendly and very nice room. If I return to Sarajevo I would only book there.

Leisure Friends

4/10

Poor

05 May 2025

paulo

Niisy, bring your earplugs, cramped tiny room not very clean, polluted area. The saving grace was the staff who gave me a lemon hot tea in the middle of the night

Leisure Self

10/10

Exceptional

03 May 2025

Eric

Clean and friendly, easily walkable to many sites and shopping

Leisure

10/10

Exceptional

24 Apr 2025

Kristin

The staff was excellent, breakfast was delicoous

10/10

Exceptional

24 Mar 2025

Michael

Excellent!

10/10

Exceptional

04 Mar 2025

Ninoslav

Nice hotel in a great location

This is a very nice hotel with an amazing location. Staff was helpful with anything we needed. Highly recommend this hotel.

Friends_and_family Family

8/10

Excellent

02 Mar 2025

Sarah

Great hotel with perfect location only a few minutes from everything you need.

Partner

10/10

Exceptional

23 Feb 2025

Angela

Lovely hotel close to old town Sarajevo that has modern amenities. Staff were incredibly friendly and helpful, and the included breakfast was the best complimentary breakfast I had during my stay in Bosnia and Herzegovina. I highly recommend Hotel Sana for the staff, breakfast and proximity to the old town.

Leisure Self

8/10

Excellent

28 Jan 2025

Verified traveler

Fantastic staff and service. It is very close to the old city, which is amazing. The room is very clean, but the decor is outdated. Breakfast was very good.

Self

10/10

Exceptional

24 Nov 2024

John

Hotel Sana

Excellent hotel,wonderful staff.
Would hoghly recommend hotel for anyone considering travelling to Sarajevo.

Friends_and_family Friends

8/10

Excellent

14 Nov 2024

Meysam

Super nice staff. Great location

Leisure Self

10/10

Exceptional

03 Nov 2024

tunc

Clean friendly modern hotel at a good price

Leisure Friends

10/10

Exceptional

26 Oct 2024

John

The Hotel Sana is adjacent to the Old City, the tram, and “Meet Bosnia,” a great tour agency. With only 18 rooms, they treat every guest well. Need an early breakfast? A ride to the airport? No problem. Modern and affordable. Best value I found on a four week journey.

Leisure Self

8/10

Excellent

26 Oct 2024

Paul

Excellent and friendly welcome from staff. Comfortable rooms with modern design and furnishings. Very central location at edge of Old City within walking distance of cultural sites and plenty of restaurants and bars. Only downside the nearby tramlines, but otherwise a warm and cozy stay.

Leisure Self

10/10

Exceptional

11 Oct 2024

Bradley

Modern and clean hotel in the perfect location to visit the Old Town. Breakfast was excellent. Staff were outstanding and went above and beyond to be helpful. The parking area in front of the hotel is very small, and so it was required to reserve a spot ahead of time. The desk attendant helped me to park and to back out of the lot when I left. It was a great experience, and I would stay again!

Leisure Self

10/10

Exceptional

08 Oct 2024

Verified traveler

Well designed and friendly

Sana is a very nice hotel tucked just above the Old Town in Sarajevo. It has a pleasant modern design that is a welcome juxtaposition to the maze of the market area. What's more, the reception and cleaning staff are attentive and friendly.

Self

10/10

Exceptional

07 Oct 2024

Frances

Great location

Leisure Partner

8/10

Excellent

14 Sep 2024

William

Cute little hotel in the old town

Leisure Self

10/10

Exceptional

11 Sep 2024

Maureen

Hotel Sana is a lovely property in the heart of Sarajevo. The front desk staff were extremely helpful and accommodating. They even covered the passenger side window when it was left open one night. The breakfast was extensive with many choices. This is an excellent place to stay in central Sarajevo.

Leisure Partner

10/10

Exceptional

05 Sep 2024

Phong

A great place with excellent staffs services. Everyone is very friendly and helpful. The hotel is located right in the heart of old town so it's easy to walk everywhere from there. Must stay in Sarajevo.

Partner

10/10

Exceptional

05 Sep 2024

Jodi

Hotel Sana was a perfect location for our stay in Sarajevo. It’s a one minute walk to Old Town. Shopping, dining and sightseeing were steps away. The hotel is beautiful inside and the complimentary breakfast offers a wide variety of items. Thank you for a wonderful stay.

Leisure Partner

10/10

Exceptional

29 Aug 2024

Paola

Great stay

Really great hotel in an unbeatable location. The staff is great.

Partner

10/10

Exceptional

25 Aug 2024

Erik

Great location for downtown Sarajevo. Very modern, friendly hotel.

Leisure Friends

10/10

Exceptional

25 Aug 2024

Chris

This hotel is wonderful and perfectly located in the heart of old town Sarajevo!

Leisure Friends

10/10

Exceptional

16 Aug 2024

Kenneth

Very nice hotel adjacent to Old Town

Wonderful hotel adjacent to Old Town Sarajevo. Rooms are small but they are very nice and clean. There was also a very nice breakfast each morning. The hotel is located on a busy road though and the tram does shake the room a bit but not late at night. I had no problem sleeping (and I’m not a heavy sleeper). I would definitely stay again.

Self

8/10

Excellent

17 Jul 2024

MARIE-FRANCE

Front desk guy very helpful, basic but quite good breakfast (included). Parking is an adventure but again, the person at reception went as far as halting traffic to let us in. Besides, we fell in love with Sarajevo which always help.

Leisure Partner

10/10

Exceptional

26 Jun 2024

Kitty

This was a nice and clean hotel. The room was a little small, but worked fine for us. It is located in the heart of old town and we were able to easily walk to the sites we wanted to see. There are many restaurants nearby.

Leisure Family

10/10

Exceptional

01 Jun 2024

Michael

Excellent!

Leisure Self

10/10

Exceptional

16 May 2024

Tamkeen

Amazing location, literally within 1 minute of the markets. Superb halal breakfast.

Leisure Friends

10/10

Exceptional

15 May 2024

Hamid

Nice staff, convenient locatipn, clean room and great breakfast.

Leisure Self

10/10

Exceptional

13 May 2024

ELIF KUBRA

Excellent Stay

Absolutely fantastic service! Staff is very professional and friendly, rooms and the lobby have a modern design, and serves probably the best hotel breakfast I ever came across. It’s worth what you’re paying for.

Partner

10/10

Exceptional

08 May 2024

Alan

Great staff and perfect location to explore Sarajevo.

Partner

10/10

Exceptional

07 May 2024

ABHISHEK KAMLAKAR

Great location - walking distance to the heart of the Old Town and other areas of interest. Friendly and polite staff with quiet, well-appointed rooms.

Leisure Partner

10/10

Exceptional

24 Apr 2024

Verified traveler

Good

Great hotel, excellent breakfast but starting at 8am is a bit late - also the corridors have an overpowering fragrance (some sort of perfumed air freshener)
Windows can be opened fully (a bit of a security risk).
No sockets at desk only at random places on the wall and by the bed.
Nice thick toilet paper
Friendly and helpful staff

Business

10/10

Exceptional

15 Mar 2024

Anka

Clean hotel, location over top, director more than Cool, personal excellent friendly, maybe higher price but overated all what I wrote.
Must go here,. ......I recomended all
And at the end, I'll be back third time visited Sarajevo THERE....

Leisure Family

10/10

Exceptional

04 Mar 2024

Verified traveler

Excellent hotel in ideal location

A great stay. Location is less than 5 min walk to the old town. Really helpful and friendly staff. Fabulous cooked breakfast choices there was even chicken wings one day good enough for an evening meal. Very comfortable room. Decent size, safe in room and good shower. Very clean. Definitely recommended.

Friends_and_family Friends

10/10

Exceptional

17 Nov 2023

Marko

Quiet, clean, great breakfast, cozy

Leisure Family

10/10

Exceptional

27 Oct 2023

Taher

10/10 hotel

Excellent hotel friendly staff who gave great recommendations for the city. Clean and well maintained modern hotel. Great breakfast excellent location. Stay here and you will save time and money.

Partner

8/10

Excellent

21 Oct 2023

Linda

The staff was great. One person gave me the scarf around her neck for 2 days so I could enter mosques! The room was very well appointed, even having robes and slippers, as well as shampoo, lotion, vanity kit, etc. The location right next to the old town was awesome.

Leisure Family

8/10

Excellent

30 Sep 2023

Nina

Great location!

Almost everything about this hotel was great - service & staff, cleanliness, location, view from our room and the bed.
There were only 2 annoying things in our room - the tv would turn on on its own so it came on one time during the night. The other thing was that the air con was very noisy and we couldn’t turn it off.

Partner

10/10

Exceptional

26 Sep 2023

Eva

The hotel is very nice as described and the breakfast was very good.

10/10

Exceptional

26 Sep 2023

Romanita

Great location in the Old Town. Friendly and helpful staff.

Partner

10/10

Exceptional

15 Sep 2023

Sanja

The staff was extremely helpful and friendly. The rooms were clean with nice beds and showers, wifi was fast. Location of the hotel was great and a short walking distance to the heart of the city. There was a complimentary breakfast from 8-10 every morning with a wide range of options. I would recommend this hotel to anyone visiting Sarajevo.

Leisure Family

10/10

Exceptional

10 Sep 2023

KYRIAKOS

the hotel is in the heart of Sarajevo so you can go anywhere easily. Nice tasty breakfast and friendly staff. In cleanness they could be better. I strongly suggest this great hotel.

Leisure Self

10/10

Exceptional

27 Aug 2023

Sanja

Great customer service so welcoming and professional
Rooms spotless
Fantastic location
Cozy terrace where you can sit and enjoy first morning coffee and witness the city to become alive for new day
Thank you SANA hotel - Sarajevo

Business_and_leisure Family

8/10

Excellent

13 Aug 2023

amila

The city is right there and there is travel agency close for tours

Leisure Family

10/10

Exceptional

07 Jul 2023

Derek

Excellent. Really nice staff and a really nice breakfast.

Self

10/10

Exceptional

29 Jun 2023

Devin

Would absolutely stay again

It’s a lovely location next to the old town, the staff was friendly and knowledgable,
and breakfast was always good. The hotel was very quiet overall, which was great for sleeping.

Self

10/10

Exceptional

03 May 2023

norma

This is a small super convenient hotel located right in the middle of Old Town. You couldnt get a better location. Breakfast was included and it was plentiful for a small hotel. Management was very accommodating with helping us park our car in their lot. Nice people. No restaurant on premises but only hundreds of restaurants outside our door. We had an excellent meal around the corner at the American Beef and Steak house. It was very atmospheric with old timbers etc. after two weeks in Italy some tender beef kabobs were great

8/10

Excellent

10 Apr 2023

Maggie

Small hotel with good location, staff was friendly

Leisure Family

10/10

Exceptional

20 Mar 2023

DONALD

Fabulous boutique hotel in a great location. Loved the architecture and interior design. Breakfast was outstanding!!!! Staff was helpful and friendly. Shuttle to and from the airport was perfect. Highly recommend this hotel.

Friends_and_family Family

10/10

Exceptional

14 Nov 2022

Hatidza

I keep going back to this hotel because of everything it offers, clean rooms, great breakfast, location and amazing staff!

Leisure Family

6/10

Pleasant

14 Sep 2022

Verified traveler

Not 4 star

Not that clean, found hair in the bed. The lock on the door kept falling off, definitely not a 4 star.

Friends_and_family Friends

8/10

Excellent

08 Sep 2022

Felicia

Prime location

The hotel had a great breakfast setup. The room was nice & comfortable. Wished we stayed here during our entire stay. The hotel is prime location to all the great sites, bazaar, and restaurants. However, wished the shower drains were kept up more often. We had a late arrival check in & after a long day of travels, all I want is a shower but the shower drain did not drain & flooded the bathroom floor.

Partner