Name: Hayat Hotel
Address: ABDESTHANA, 47, Sarajevo, 71000, BA

6/10

Pleasant

01 Aug 2025

Shanita

The staff were friendly and helpful. The area was very convenient for shopping and food options. However i room was not cleaned once whilst we were there. I had to take garbage bags out myself downstairs in the lobby. Also there were no lifts.

Leisure Family

8/10

Excellent

02 Oct 2024

Ramiz

Evretning good

2/10

Poor

08 Sep 2024

Ahmed

Not have AC and

6/10

Pleasant

29 Jun 2023

Mustafa Naci

Very closely to Başçarşiya, walking distance for almost everything in the old Town.

Leisure Family

2/10

Poor

13 Nov 2021

erdem

There is no place to shower and standing in a room. The pillow are missing, dirty place and no breakfast.
I prefer to stay outside next time instead of that place.

Partner

4/10

Poor

10 Sep 2019

Verified traveler

The staff are helpful, the shower place in the room is very much rundown, needs maintenance in all aspects, would not recommend to any of my friends!

Leisure Partner

6/10

Pleasant

20 Aug 2019

Imran

was ok but not good room, with problems with no light working in bathroom and fan in the room was not working, bad wifi connection was not working in the room.

6/10

Pleasant

05 Aug 2019

Iso

I booked the room as advertised free parking, free breakfast and free WiFi. At checkin was told that i was mislead online since economy room had nothing free included. At checkout next morning different front desk employee informed us there is free breakfast included in price so we were allowed to eat.

Family

4/10

Poor

12 May 2019

Verified traveler

Avoid if you can

Absolute shambles of a place. The only good thing is the price

Rooms filthy
Rooms tiny. Barry enough room to walk around bed
Stayed 3 nights seen no housekeeping or minimal at best
Had to complain multiple times to get a clean room and one with blinds on windows

Close to old town but that’s about the only other positive along with the price but still basic hospitality is expected

Partner

10/10

Exceptional

30 Apr 2019

Verified traveler

Clean, quiet, friendly, very affordable

The hotel is very clean and safe. The staff was extremely helpful and accommodating. The room was basic, clean, and very quiet. The hotel is located in a charming part of the old city. Since the streets around the hotel are very narrow, and the hotel is surrounded by other houses and a mosque with a cemetery, there is hardly any traffic and it is quiet. As I am very noise sensitive, this hotel was perfect for me. Breakfast was surprisingly diverse with a variety of fruit being served. Coffee shops and bakeries are in a two-minute walking distance. Wi-fi worked comparatively well.

2/10

Poor

06 Nov 2018

Mihael

Room very dirty, photos on web isn’t authentic. Old beds. We are disappointed.

2/10

Poor

26 Aug 2018

Verified traveler

We cancel the reservation.

Paking is in narrow streat , not private like thay claime on booking sights. It's NOT safe!!!

4/10

Poor

11 Apr 2018

Verified traveler

It was the worst room in a hotel I have ever stayed in

4/10

Poor

09 Apr 2018

Verified traveler

Good location but difficult to go by CAR

Breakfast is 07 am to 10 am but at 09:00 a clock the staff says that \"the omelets\" it is finished...and they don't offer it !!!

Very Strange for one Hotel with 4 Star!

6/10

Pleasant

19 Mar 2018

Verified traveler

Good with reservations

Quet location very close to old town, good selection for breakfast and staffed 24 hours with generally obliging staff. I had to make my own bed on arrival, nothing of my room was cleaned the week I stayed, and my room smelt of smoke. I enjoyed it though.

6/10

Pleasant

24 May 2026

Bibbi o Mats

Oerhört dåligt bemötande av en kille i receptionen, Benjamin Hodžić. Vi fick oerhört litet rum högst upp i hotellet som i princip var så litet att man knappt fick plats 2 personer. När vi påpekade detta blev vi mer eller mindre oförskämt bemötta. Under resten av vistelsen var samma kille oerhört nonchalant och betedde sig inte proffesionellt mot oss som gäster.
Tack och lov fick vi byta rum dagen därpå och träffade en fantastiskt trevlig och tillmötesgående man som även han jobbade i receptionen, han hette Kenan och gjorde vår vistelse betydligt mer positiv och angenäm.
Frukost personalen var trevliga och tillmötesgående, dom skapade en fin stämning. Det finns ingen hiss i hotellet och ingen erbjöd sig från recensionen att hjälpa oss med vårt bagage speciellt när vi bodde högst upp i hotellet första natten och fick självs släpa våra tunga resväskor många trappor upp utan att vi blev tillfrågade om vi behövde hjälp med våra resväskor...

Partner

8/10

Excellent

13 Apr 2026

Ali

مناشف صغيرة. الاغطية ما غيرها

10/10

Exceptional

08 Apr 2026

IBRAHIM HALIL

Başçarşıya 5 dakika yürüme mesafesindeydi

10/10

Exceptional

04 Feb 2026

Ana

Todo excelente hotel

Friends_and_family Family

6/10

Pleasant

19 Aug 2025

mario

Kovači Strasse in der Nähe traumhaft

Leisure Friends

8/10

Excellent

19 Aug 2025

vjekoslav

Close to bascarsija

4/10

Poor

10 Aug 2025

Verified traveler

Super flinke folk på hotellet. Men general stand på hotellet var meget lav. Dårlig seng, meget dårligt badeværelse

Partner

10/10

Exceptional

30 Jul 2025

Enrique

Muy bueno.

Sinceramente un muy buen sitio para hospedarse con amigos, pareja o familia en el centro de Sarajevo. Muy correcto todo aunque el desayuno un poco incompleto, estaría bien mayor variedad.

Friends_and_family Friends

4/10

Poor

17 Jul 2025

Emre

Çalışanlar güleryüzlü. Sıcak karşılama. Konum çok iyi hemen altınsa başçarşı var market var.
Otopark olarak kendi çıkmaz sokaklarını kullanıyorlar sorun değil yer var sokaklar dar tabi ama otopark sorununuz olmaz.
Temizlik zayıf
Yatakların konforu çok kötü özellikle çocuk yatağının yelleri çıkmış resmen.
Buzdolabı yok odalarda havlu eksik ve temiz değil.
Aynı şekilde yastıklar ve battaniye de.
Temizlik ve ilgi konusu zayıf yani
Kahvaltı çok iyi diyemem bence otelin bu yıldızına daha iyi kahvaltı yakışır
Bir daha tercih eder miyim sanmıyorum ☺️
Bu arada yatağın altında siyah poşete sarılmış kocaman bişey gördük ilk başta ceset sandık resmen 😅 bu nedir ya alın bence onu odadan

Friends_and_family Family

6/10

Pleasant

26 Jun 2025

Stephanie

Sehr gute Lage, freundlicher Empfang.

Leider einige Mankos: Sauberkeit muss verbessert werden, bei uns lag noch der Wischlapoennim Bad. WC Tür konnte nicht geschlossen werden, TV hstte jein Signal, Matratzen durchgelegen.

Leisure

8/10

Excellent

19 Apr 2025

Juan

Sarajevo es muy bonito

El hotel estaba correcto, sobre todo en pleno centro
Habitación grande,
Calidad precio correcta
Y el personal muy amable
Pero la ducha no tenía ni cortina ni mampara y el agua salía disparada fuera, es un problema para ellos y para el viajero

Partner

2/10

Poor

03 May 2023

Samet

this hotel is not a 4 star hotel, its a 0.5 star

I recently stayed at this hotel and was extremely disappointed with the overall experience. The cleanliness of the room left much to be desired. The bedsheets were dirty, and the floors were filthy, which made for a very uncomfortable and unsanitary stay.

The lack of attention to hygiene was appalling, and it's clear that the hotel management does not prioritize the well-being of their guests. I would not recommend this hotel to anyone seeking a comfortable and clean stay. It's unfortunate, as my expectations were not met, and I will not be returning to this establishment in the future.

Business

8/10

Excellent

01 Aug 2022

Ilyas

Biraz daha ozen lazim

Temizlik yetersiz idi. Yataklar eski

Friends_and_family Friends

10/10

Exceptional

17 Jan 2022

Emre

Otel ve çalışanları gayet güzeldi.

Friends_and_family Friends

2/10

Poor

06 Sep 2021

Verified traveler

Äckligt, ej hygieniska förhållanden. Smutsigt badrum o säng. För det pengarna det får oavsett om är 1 euro per natt är inte värt detta hotel.

Self

8/10

Excellent

04 Oct 2020

Verified traveler

Sehr nah am Zentrum.Freundliche Mitarbeiter.Kostenlose Parken.

Leisure Family

4/10

Poor

11 Nov 2019

Verified traveler

Sorun yaşadım, dışarıda kaldım

Business

8/10

Excellent

04 Oct 2019

Verified traveler

Ligging in de stad is fantastisch. Mooi centraal en ook weer rustig.

Leisure Partner

6/10

Pleasant

27 Sep 2019

Verified traveler

Bra läge.

Friends_and_family Friends

2/10

Poor

27 Sep 2019

Cherifa

Sale, vétuste, mauvais état,

A fuir !!! L’hôtel est vieux mais super bien placé. C'est ultra vieux et pas du tout entretenu et c'est vraiment dommage car vraiment bien situé. Les photos du site ne sont pas conformes à la réalité, les 4 étoiles ne sont pas du tout justifiées. La description est fausse, à savoir PAS de parking. Juste un emplacement pour 2 voire 3 voitures (qui est visiblement réservé aux grosses voitures) le reste se fait sur l'allée et encore faut il a voir de la place. La réceptionniste du soir désagréable me dit que j'aurai du le demander avant, désolée mais c'est écrit parking disponible. MA voiture est restée stationnée devant la maison voisine, les propriétaires ne m'ont rien dit c'est gentil de leur part. J'ai pris des photos car j'aurai aimé en voir avant. Le petit déjeuner si on peut appeler ça un petit déjeuner est infecte, j’ai juste pris un verre d'eau et n'y suis plus retournée.
Le détecteur de fumée scotché bonjour la sécurité.

Je voyage beaucoup et je ne suis vraiment pas compliquée mais là je pense que y'a un manque de considération totale !!!

et hotels.com vous devriez mettre en conformité les établissements que vous proposez avec la réalité.

Plutot sale, fallait mettre soi meme les housses de couette: 2 type serviette de toilette sympa quand vous êtes une femme aux cheveux longs.

Pour me laver c'était uniquement en tong et pas dans la douche désolée mais pas le choix

Self

4/10

Poor

29 Aug 2019

Romulo

Não recomendo

O hotel não dispõe de toalha de banho, somente toalhas de rosto, não dispõe de edredons, não tem elevador, não tem ar condicionado, o wi fi nos quartos é horrível, a garagem gratis só cabe 3 carros e o café da manhã é péssimo. Os únicos pontos positivos são a cordialidade dos recepcionistas e a localização.

Friends

4/10

Poor

17 Aug 2019

Karen

Dont stay here!

The only god think about this hotel is the location.. the 4 Stars on the wall is a joke, the room was dirty, smelly and in poor condition.. the breakfast was horrible - the coffee smelled like poison!

Friends

6/10

Pleasant

06 Aug 2019

estrella de jesus

Lo único bueno la situación. Habitación minúscula pero minúscula...sin armario. Según entrabas te tirabas a la cama. El baño más de lo mismo y estado lamentable. Paredes sucias, baño roto...estuvimos tres noches y ni pisaron para limpiar la habitación y ya el segundo día tuvimos que pedir al menos toallas limpias...no me permite el tlfno enviar fotos para que vieseis que no exagero en absoluto. Figura como tres estrellas pero le sobran las tres

Partner

6/10

Pleasant

06 Aug 2019

Jasper

Slecht onderhouden hotel, mooie locatie

Een slecht onderhouden hotel. De helft van de verlichting werkte niet, het raam kon niet goed sluiten, het gordijn ook niet. De kamer werd niet schoongemaakt, het bed niet opgemaakt en de prullenbak niet geleegd. Het ontbijt (gratis) was zeer matig en eigenlijk niet de moeite waard.
Wifi op de kamer werkte vaker niet dan wel. De kamer was zeer gehorig. Niet alleen het geluid van de straat (en naast gelegen moskee) drong de kamer binnen, ook het geluid van andere kamers (het gesnurk was soms te horen!) kwam binnen.
De locatie was perfect. Zo dicht op het oude centrum, via het leukste straatje van de stad te bereiken. Supermarkt en bakker om de hoek. En ook de tramhalte op 1 minuut loopafstand.

8/10

Excellent

05 Aug 2019

Verified traveler

Dette hotel kan ikke anbefales. Der står det er 4 stjernet hotel og det er ikke i nærheden af 4 stjernet. Værelserne var dårlige og kort til loftet så man ikke kunne stå derinde. Det ene toilet var stoppet, mens det nye værelse vi fik- der virkede lyset ikke. Ringe senge og internet.

Det var fint som 1 overnatning, bare forkert at sige det er 4 stjernet da det ikke var i nærheden. Servicen var fin.

Leisure

4/10

Poor

02 Aug 2019

Amarela

Schlechtes Hotel

Kleines sehr unsauberes Zimmer keine großen Handtücher vorhanden. Alte Möbel alter Fernsehen sehr dreckiges altes Bad. Kein Aufzug im Hotel

Friends

6/10

Pleasant

31 Jul 2019

Verified traveler

In dem Zimmer konnte man nur an zwei Stellen aufrecht stehen. Ansonsten waren die Dachschrägen so stark, dass man geduckt laufen musste

Leisure Partner

4/10

Poor

22 Jul 2019

Verified traveler

Rezervasyon yaptigimiz otel de cok kotu bir oda verdiler, istemedik baska otelimiz var oraya gonderelim dediler, mecburen kabil ettik. Sehir merkezin de kalmak varken tepeye cikip sehirden uzaklastik, bu numaraya kanmayin

Leisure

4/10

Poor

16 Jul 2019

Verified traveler

Het hotel is beneden waar we eten gerenoveerd maar de kamers niet. De badkamer was zeer verouderd. De volledige kamers zouden terug gerenoveerd moeten worden. Het personeel is wel vriendelijk en behulpzaam en de ligging is vlak bij de oude stad wat ook goed is.

Leisure

2/10

Poor

23 Jun 2019

Roy

Huoneen kuvat eivät olleet ko. hotellista. Ja ko. yöpymispaikka oli hostelli ei hotelli niin kuin täällä mainostetaan. Edes hotellivirkailija ei tiennyt mistä kuvat olivat. Ei hänen mukaansa ainakaan heidän paikastaan. Onneksi hotellivirkailija oli ystävällinen ja peruutti varauksen. Emme voineet jäädä tähän paikkaan yöksi. Huoneessa kaikki oli rikki. Jouduimme etsimään illalla myöhään uuden yöpymispaikan. Onneksi se löytyi lähistöltä.

Partner

8/10

Excellent

14 Jun 2019

SERHAT TARIK

Merkeze yürüme mesafesinde.

Merkeze başçarşıya çok yakın
Odalarda buzdolabı yok
Kahvaltısı biz Türkleri idare eder durumda.

Friends

4/10

Poor

29 May 2019

András

értékelés

A külső megjelenés és a belső megjelenés szöges ellentétben van egy mással. A szobák, fürdőszobák koszosak, a fürdőszoba jobbára használhatatlan, nem folyik a víz a zuhanyból. Az ágynemű tiszta. A parkolás elég szűkös, de ez helyi jellegzetesség. Egyetlen előnye, hogy a központhoz közel van. Egynapos turista szállásnak megfelelő.

Friends

8/10

Excellent

19 Apr 2019

Dzevat

Sarajevo-Hayat

Für den Preis voll zufriedenstellend.

Friends

8/10

Excellent

19 Apr 2019

Mensur