Kibo Palace Hotel

Tanzania , Arusha
Arusha, Old Moshi Road
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50 reviews shown

6/10

Pleasant

26 Feb 2026

Stephen

Internet is inefficient. OK for leisure travelers but tough on business use. Frequent municipal power failures requires better backup generators, and internet required constant re-entering of password. A better automatic reconnect feature is required

Self

10/10

Exceptional

07 Sep 2025

MICHELLE

Close to the Maasai Market so we could shop and send our merch home. We were within walking distance of the market and old clock tower. Staff was amazing and the food for bury breakfast and dinner was outstanding!

Leisure Partner

10/10

Exceptional

04 Sep 2025

Jitendra

Clean. Attentive staff. Location.

10/10

Exceptional

21 Jun 2025

Carol

After climbing Kilimanjaro it was the perfect place to regroup before going on safari. Hotel staff was very attentive. Laundry service was excellent and reasonable.

Partner

10/10

Exceptional

24 Apr 2025

David

Very nice property in the middle of Arusha. Staff was excellent and the accommodations were top notch.

Leisure Family

10/10

Exceptional

27 Feb 2025

Todd

Comfortable, convenient hotel in Arusha

We had a great stay at the Kibo Palace. It was a great place to get some rest after a long flight, walkable to town where we enjoyed the Natural History Musuem and central market, very friendly staff, excellent breakfast buffet with a good mix of local options, and a decent room. The pool hours were limited but otherwise a great stay. The hotel allowed us to keep the same room as we arrived a day early for our safari and only one night was part of the safari.

Partner

10/10

Exceptional

24 Jan 2025

Andrea

The staff are the best part about Kibo Palace.. friendly, helpful and i appreciated the comp late check out.. overall a great short stay.

10/10

Exceptional

18 Dec 2024

Shawn

The staff are very friendly and welcoming. The food was good as we are there for breakfast (amazing buffet), lunch and dinner. The fitness centre was clean and had good equipment. Hotel is a little older with lots of charm and big rooms, an update to bathrooms would be the one suggestion to consider for improving as showers were small and water pressure low. Would highly recommend staying here

Leisure

8/10

Excellent

30 Nov 2024

Berry

Welcoming environment and clean

Leisure Self

10/10

Exceptional

20 Nov 2024

Muhammad Mobin

Start to an amazing holiday

Overall, it was an absolutely amazing experience.

Extremely helpful staff, great service, amazing food options so overall very pleased with that.

Close to the high street and restaurants are within walking distance and the ATM / banks are also opposite the hotel so very accessible. Almost everyone knows the hotel so very easy to get directions or use a taxi to get there.

Overall: I'd highly recommend it! Thank you for a wonderful stay.

Partner

10/10

Exceptional

24 Sep 2024

latifeh

Highly recommended

Great hotel! Very clean and service was excellent!

Self

10/10

Exceptional

04 Sep 2024

Laureen

I love this hotel so much that I have stayed here for four times already and will always stay here when I visit Arusha. The staff are just incredibly helpful and professional, from the front desk (Thank you Maryline!) to the restaurant wait staff (Elisha and Genarose!) to the porters and laundry staff. Great job everyone... oh and the chef and cooks. Wow, what great food. I love Kibo Palace1

Leisure Partner

10/10

Exceptional

25 Jul 2024

Marla

Great stay

A very nice place. Great staff who tried to give you everything you wanted.

Friends_and_family Family

8/10

Excellent

21 Jul 2024

Rushell

It was okay, called front desk about a wash rag cause after 20 plus hours of flying i need a proper shower ....stll waiting on a call back 3 days later

Leisure Self

10/10

Exceptional

20 Jun 2024

Tumaini

Old, but modernized, hotel in the heart of Arusha. Close to everything.

Business Self

10/10

Exceptional

10 Jun 2024

Diane

The staff was very good. promptly responded to any questions or needs that I had.

Leisure Self

10/10

Exceptional

25 Mar 2024

Trondt

Kibo

Very kind peoples . Very Nice kitchen super service

Business Self

8/10

Excellent

28 Sep 2023

Verified traveler

Great

Nice hotel. Great staff. Good facilities and location.

Only complaint is the quality of sleep wasn’t great. The windows/doors aren’t very sound proof and the air conditioning in the room seems to loudly turn itself on throughout the night.

Business

6/10

Pleasant

13 Aug 2023

Donna

Nice Enough But…

The Kibo Palace is a nice enough hotel but i think overpriced. it was noisy the night I stayed thanks to a band playing poolside and there was virtually no water pressure in the shower. After weeks on safari, it was a disappointment not to enjoy a god shower.

Self

10/10

Exceptional

12 Aug 2023

Tehming

Great food. Large rooms. Close to downtown shopping. Beautiful layout.

Leisure Family_with_children

10/10

Exceptional

14 Jun 2023

Marcio

This place great! Great restaurant and the service was amazing. Fully recommended.

Leisure Self

8/10

Excellent

11 Sep 2022

Lynn

Our first exposure was one of rudeness by the reception staff. No welcome or hello, just passports please. Apparently, she could not immediately find our booking and was “very put out”. She took our confirmation and after pointing out how much we paid for the room to another staff member, disappeared with no explanation to another room. Upon return with a disgusted attitude gave us a room key. Upon entering the room, we did not find any towels, glasses, or coffee for the morning. The rest of the staff has been wonderful, especially the bell hop and restaurant staff.

Friends_and_family Family

8/10

Excellent

09 Apr 2021

Verified traveler

GREAT LOCATION

Business

10/10

Exceptional

25 Jan 2021

Verified traveler

Kibo Palace is my ‘go to’ place in Arusha. They have recently renovated and it’s beautiful. Staff is friendly, and rooms are air conditioned.

Friends_and_family Family

8/10

Excellent

29 Dec 2019

Verified traveler

a little outdated but overall nice. The pool area could be improved

Partner

10/10

Exceptional

02 Dec 2019

Phumlani

Great stay

The Hotel is very good and staff is great. Good food and very clean room and very safe.

Business

6/10

Pleasant

24 Oct 2019

October

The hotel is in a great location close to the city center but it's still secluded, private, and very safe. The staff was very attentive and promptly responded to my request. However, the refrigerator in the room didn't work and CNN was frozen on the television.

Business_and_leisure Family

10/10

Exceptional

27 Mar 2019

Verified traveler

I have stayed here several times.
It is a Very nice place.
The Staff is great, the food is good.
Rooms are very clean.
Beds sleep good.

Friends_and_family Family

6/10

Pleasant

09 Sep 2018

Not a bad hotel - terrible customer service

After an exhausting climb up Kilimanjaro - we hoped for a touch of luxury in this mountain. After experiencing such amazing hospitality on the mountain we were thoroughly disappointed with this hotel. I regret choosing this hotel - everything was at an extortionate cost. We spent every night eating and drinking at the hotel and the level of customer service is not what you expect given the cost you are paying to stay at the hotel. My advice would be to avoid this hotel.

8/10

Excellent

21 May 2018

Verified traveler

Lovely hotel

Was a very nice room. Bed was amazing, very comfortable. Room had great space.
The shower was a little small.
Will definitely stay again.

8/10

Excellent

02 Apr 2018

Ananth

Good hotel, great staff

Stayed there for few nights before my safari and like it. Surprisingly the Indian was really good.

Secure and safe.

10/10

Exceptional

07 Jan 2018

caroline

A diamond of a place'll

This hotel and it's staff were fantastic they couldn't do enough for you. We were booked in for 2 days before we went on safari we liked it so much we booked in again when we got back.We didn't have a good safari experience and were quite I'll when we got back everybody from the manager to all the staff we were so helpful giving us remedies to make us better. The manager even arranged his friend to pick us up from the airport in Dar es salaam. Would definitely recommend this hotel and was glad I did from the internet. Will stay again!!..Caroline

Partner

8/10

Excellent

24 Oct 2016

Yonatan

definitely at the top 3 hotels in Arusha

8/10

Excellent

20 Oct 2016

Yonatan

convenient and clean hotel

Very nice hotel, lovely stuff.

8/10

Excellent

04 Jul 2016

David

Best In Arusha

This seems to be the best hotel in Arusha. Great service and a solid 4 Star Hotel. As always, the most important thing for me is a comfortable bed with comfortable pillows and that was great.

10/10

Exceptional

07 Feb 2016

Amy

Great location

Very nice staff. The facilities are excellent. I had stayed at this hotel before and was quite happy with my experience so I decided to return and didn't regret!

6/10

Pleasant

15 Jan 2016

Verified traveler

ok but not for the money. Better hotels for $

Watch extra fees they put on at check out. Pool is small. Food is good. Hotel griunds very small. Locals hang out directly outside by gate looking for money.

8/10

Excellent

22 Oct 2015

I enjoy traveli

Nice and close to city center walking distance

I recommend it as staff are friendly and very helpful. Any request they immediately take action

10/10

Exceptional

07 Sep 2015

Thomas

Kibo Palace Pleases

I had a very good stay at the Kibo Palace Hotel. The dinner meu is good; although the buffet is way over-priced at 44,000 Tz Shillings - double what a simple main course dinner would cost. Breakfast choices are always good. service at all meal times and around the pool was good, too. the only down-side was no internet access in my 2nd floor room; I had to go down to the lobby to get internet access.

10/10

Exceptional

17 Apr 2015

Verified traveler

Great place close to town

I stayed for seven nights. The hotel is perfect the staff is very pleasant and welcoming. The room was clean and comfortable. It had everything I needed. I highly recommend it and I will happily stay there again.

10/10

Exceptional

23 Feb 2015

MICHAEL

Kibo's great

Outstanding service. Clean rooms.

Family

8/10

Excellent

17 Feb 2015

francisco

great, not so, little place in Arusha

great place can walk into town.
the staff were amazing i mean all. from front desk, restaurant, housekeeping.

10/10

Exceptional

08 Dec 2014

Jacqueline

An African Surprise

This was a wonderful place to stay. The staff was very friendly and welcoming. The breakfast buffet was a full meal including made to order omelets. The room was clean, had nice amenities and had turn down service in the evening, complete with a homemade sugar cookie! I would definitely recommend staying here.

8/10

Excellent

28 Jul 2014

Girish

Good Luxurious Hotel

The check in took a while as the room was not ready . Otherwise the hotel premises and restaurant is nice . The restaurant served delicious Indian food.

8/10

Excellent

14 Jul 2014

happy traveller

Luxury hotel close to arusha town centre

Great hotel, reasonable rates, great breakfast. Room 322 had some issues but easily fixed

8/10

Excellent

07 Feb 2014

Verified traveler

Very noisy at night due to the excessively loud music played in the pool area by the hotel until well after 11pm. The food was average all round. Otherwise a very pleasant stay.

10/10

Exceptional

03 Dec 2013

Pamela

great hotel

Huge room, excellent service, GREAT meals, short walk to centre of town

8/10

Excellent

07 Oct 2013

Moomin

Decent hotel in Arusha

Good location, clean and comfortable room, a pleasant stay before and after the challenging hike!

8/10

Excellent

06 Oct 2013

Laura

:Nice clean hotel

We stayed here the night before and night after our safari. All facilities were to a good standard. Nice pool area. Rooms were clean. Staff were friendly and helpful. On both days we were there, they put on some awful techno/dance music while we were having afternoon drinks by the pool which shattered what is actually a nice peaceful area, which was a shame.

10/10

Exceptional

24 Sep 2013

Verified traveler

All round excellence

I have stayed at the Kibo palace many times and it is always excellent.