BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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8.4/10Excellent236 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort8.4/10 8.4
Condition8.6/10 8.6
Location9.0/10 9.0
Neighborhood7.8/10 7.8
Amenities8.8/10 8.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Mount Meru Hotel
Set at the foot of Mount Meru and located opposite Arusha Golf Course, the 5-star Mount Meru Hotel features an outdoor pool, fitness centre and 24-hour front desk.
The elegant and spacious rooms are fitted with air conditioning, TV, minibar, safe and tea-and-coffee-making facilities.
A breakfast buffet is provided in the morning. Mount Meru Hotel has 2 restaurants and a café for light meals.
For relaxation, Mount Meru boasts a spa and wellness centre for massages and beauty treatments. The outdoor pool has a separate area for children.
Show less
Other facilities offered include a shared lounge, meeting facilities, a shop, and a tour desk. Concierge services are offered.
The Kilimanjaro Airport is 55 km and Moshi about 76 km away. Airport transfers can be arranged upon advance request for a fee.
With a stay at Mount Meru Hotel in Arusha, you'll be steps from Arusha Golf Course and a 3-minute drive from Arusha International Conference Centre. This luxury hotel is 1.2 mi (2 km) from Arusha Clock Tower and 1.4 mi (2.2 km) from Natural History Museum.
Make yourself at home in one of the 178 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.
Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Arusha? This hotel has 4306 square feet (400 square meters) of space consisting of a conference center and 4 meeting rooms.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately USD 15 per person
- Airport shuttle fee: USD 70.00 per vehicle (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Hindi
German
Swahili
English
Italian
Nearby attractions
Arusha Golf Course
0.6 km / 0.4 mi
Arusha International Conference Centre
1.9 km / 1.2 mi
Arusha Clock Tower
2.1 km / 1.3 mi
Natural History Museum
2.4 km / 1.5 mi
Maasai Market and Curios Crafts
2.5 km / 1.6 mi
Arusha Declaration Monument
2.8 km / 1.7 mi
Sheikh Amri Abeid Memorial Stadium
3.1 km / 1.9 mi
Njiro Complex
5.8 km / 3.6 mi
Cultural Heritage Centre
6.2 km / 3.8 mi
East & Southern African Management Institute
7 km / 4.3 mi
Lake Duluti
11.2 km / 6.9 mi
Kilimanjaro Golf & Wildlife Estate
25.2 km / 15.7 mi
Ngurdoto Crater
31 km / 19.3 mi
Meserani Snake Park
31.3 km / 19.5 mi
Arusha National Park
41.5 km / 25.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 178
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
Show 51 more facilities & services
- Local and international callsExtra charge
- Car hireExtra charge
- Transfer serviceExtra charge
- Airport ShuttleExtra charge
- Room service
- Laundry serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Smoke detector
- Lift access
- ShopExtra charge
- Garden
- Terrace
- Concierge
- Sun terrace
- Gym
- Luggage room
- BBQ facilities
- Electric kettle
- Towels and bed linen
- BarExtra charge
- Restaurant
- Non-smoking area
- Smoking area
- Poolside snack barExtra charge
- Banquet hallExtra charge
- Conference room
- PhotocopierExtra charge
- Business centreExtra charge
- MassageExtra charge
- Spa treatmentsExtra charge
- Hairdressing salonExtra charge
- Beauty salonExtra charge
- Spa centreExtra charge
- Breakfast buffet
- Hot breakfastExtra charge
- Buffet lunchExtra charge
- À la carte lunchExtra charge
- À la carte dinnerExtra charge
- Half BoardExtra charge
- Full boardExtra charge
- Special dietary optionsExtra charge
- Vegetarian mealExtra charge
- Halal mealExtra charge
- Deposit on arrivalExtra charge
- Early Check-inExtra charge
- Identification card at arrival
- Non-smoking establishmentExtra charge
- Fitness
- SafariExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN BASICTWIN • BASIC • 1 Bedroom • 23 m²TWN.Z1
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Cot on demand
- Desk
- Cable TV
- Smoke detector
- Housekeeping
- Children share the bed with parents
- Fitness room
Show all 16 amenities
- Hairdryer
- Internet access
- Mini fridge
- Tea and coffee making facilities
- Safe
- Wheelchair-accessible
- Disability-friendly bathroom
- Wi-fi
Facilities with extra charge
- Extra beds on demand
- Outdoor swimming pool
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMount Meru Hotel
TWIN BASIC
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: TWN.Z1
Room amenities
- Wake-up service
- Cot on demand
- Desk
- Cable TV
- Smoke detector
- Housekeeping
- Children share the bed with parents
- Fitness room
- Hairdryer
- Internet access
- Mini fridge
- Tea and coffee making facilities
- Safe
- Wheelchair-accessible
- Disability-friendly bathroom
- Wi-fi
Facilities with extra charge
- Extra beds on demand
- Outdoor swimming pool
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room ONE BEDRoom • ONE BED • 1 Bedroom • 23 m²ROO.1B
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Disability-friendly bathroom
- Hairdryer
- TV
- Internet access
- Mini fridge
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Safe
Show all 20 amenities
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Toiletries
- Background music
- Desk
- Satellite TV
- Cable TV
- Smoke detector
- Housekeeping
- Fitness room
- Garden
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMount Meru Hotel
Room ONE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.1B
Room amenities
- Disability-friendly bathroom
- Hairdryer
- TV
- Internet access
- Mini fridge
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Safe
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Toiletries
- Background music
- Desk
- Satellite TV
- Cable TV
- Smoke detector
- Housekeeping
- Fitness room
- Garden
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Mount Meru Hotel
100
reviews shown
Adrian
A great place to transition to and from a safari
Manik
staff is great
Kimberly
The Mt Meru hotel was the perfect place to stay before our safari. The staff were extremely helpful and pleasant as well. We would definitely choose it another time. Thank you!
paul
the hotel was nice especially the gardens. The food was good, the service was good, the staff were helpful. The room was a little on the small side, and the tv did not work. There was music playing near the hotel until 3am.I think a little overated for the cost.
David
We stayed as a group. One group member had issues gaining access to her room. No face clothes in rooms. They charge for bottled water at dinner time.
Stanslaus
The best.
Bettina
The property was very clean and the grounds were beautiful
SABENA
The staff was excellent and helpful. Food was also great. However, the design of the bathroom shower was terrible and make having a shower very difficult. We had water going everywhere and we had limited towels. We kept asking for towels and barely got what we needed.
MANUEL
Ample Parking.
Patrick
Very clean and excellent
PAUL
A sanctuary within a busy large town. Very clean and super helpful Staff. The food, whether breakfast, lunch or supper was delicious and tasty. On the flip side, in areas it was tired and out of 3 different rooms, the shower/ bath combo always wanted to leak. All in all, a very good hotel to rest and recuperate after scaling Mt Kilimanjaro
Cindy
Stopover for flight
David
Comfortable room but several issues
Several issues. Firstly the fridge and the TV in the room did not work properly and full credit to the staff that they fixed these issues. Two other important issues 1) unusable internet and 2) the air conditioning kept cutting out. I raised these issues with the hotel but nothing changed.
Mike
Several items didn’t work, but your staff quickly got the up and running
Arash
We had a very enjoyable stay. Great property with good food options.
Patrick
Excellent
Patrick
Excellent
Berry
Staffs were non responsive to requests.
montana
The staff are welcoming and friendly.
Maria
The staff kindness
Maria
The staff kindness
Patrick
Excellent
Marc
Ambient view to Mt.Meru
Kathryn
Good location off main road. Beautiful grounds. Clean and comfortable rooms. Service was excellent for the most part. Laundry cost a fortune and housekeeping lost a pair of expensive pants. Air conditioning only minimally worked.
Verified traveler
Mount Meru Stay
Overall everything was good.
Neema
Good location near the main Moshi Arusha road and yet quiet, clean rooms, great garden. We arrived late and had dinner at one of the restaurants, the menu was a little limiting.
Jeanne
It is clearly one of the better properties in Arusha. The staff tries very had to please. I appreciated how quicklyt they tried to respond to my requests, e.g. fixing and replacing a broken hot water pot in the unit.
Kelvin
Extra charges
Arvind
Well maintained and polite staff
Debra
Staff were exceptional!!! Very comfortable hotel with good food options. Our bed was small for two people. Otherwise very comfortable stay for several nights.
Justin
Fantastic staff, and great local art work in the building.
Thanks for the stay
Thanks for the stay
NitinKumar
Very pleasant and helpful staff
ROBERT
Excellent property, very friendly staff and good restaurants.
CYNTHIA
Lovely property. Great staff
Pyae Phyo
Landscape is so nice and perfect. Food also good.
Rama
Total disaster !!
I changed the room because the one we were allocated at first had a funky smell. The front desk sent a welcome message addressing my friend and I as Mr. and Mrs. even after they knew we were both men; I think it was totally unprofessional and disrespectful. The second room had single bed even though I booked for double bed.
Verified traveler
Superb location
Jennifer
Good food.
Love the food here. Service is great and the option of room service is wonderful. They need to put menus in the rooms or at least a list of numbers to call as the phones are not labeled. Pool is beautiful.
Sean
Highly recommended
Excellent hotel staff accommodated to our room request and graciously allowed us to have a late check out because of our flight hours. Welcoming, respectful and safe.
JaredKimwei
I have a splendid stay. The night receptionist was great with his service meeting the hotel's standard. The room is good.
Verified traveler
Transportation from airport was great, check-in was easy, the hotel itself was very nice and clean, amazing breakfast. Would stay here again!
Rosy
The pictures dont do justice to this beautiful place. Much better than expected. Nice hotel, stunning huge garden and golf course and nice people. Thanks
Verified traveler
Sehr schönes Hotel mit schönem Pool. Mitten in Arusha und Nahe zum pulsierendem Zentrum.
Verified traveler
Very clean, comfortable & good location. Breakfast is very good with good choices.
Verified traveler
Recommend for a comfortable stay in Arusha
Great experience. Had a small hitch when the AC in our room cut out but they fixed it promptly.
Great location and stay.
Great location and stay.
Esperanza
I recommend Mt. Meru hotel.
Friendly, knowledgeable staff. Nice room with all the amenities and very responsive staff.
Verified traveler
Great resort to relax with beautiful views of the green gardens and hills around.
Renee
Great Hotel for All Types of Travelers
I came to Arusha for a conference which was held here at the Mount Meru Hotel. A friend encouraged me to stay elsewhere, but for the sake of convenience, I decided to ignore that advice. Am I glad I did! in addition to the aforementioned convenience of being in the conference hotel, I truly enjoyed my stay. Everyone was extremely nice and courteous, friendly and helpful. The rooms were very well attended to at least twice per day, with turn down service as a standard. The bed was comfortable, the room was spacious and nice, and the grounds have a lot of greenery. The restaurant food was good as well, with a full breakfast included as part of the stay. The fitness room, which seems to be an issue in other reviews, was perfectly fine though a bit small. I had probably the best pedicure in the local spa with a huge amount of attention to detail. I love the hotel!
Verified traveler
Mt Meru Hotel
My stay was great. Enjoyed the hospitality. The only drawback was the state of the gym. It is in absolute shambles for a nice hotel such as this.
Verified traveler
Cheerful, professional staff
Arrived late and reception was cheerful and expecting me. Very courteous service throughout from maid assuring me that I didn’t need to hurry with vacating the room to offers of showing me to the breakfast room. Very quiet and attractive place.
Verified traveler
What I liked: Polite staff, excellent breakfast, clean, great view of Mt Meru
What could be a bit better: Space to walk around the property for exercise, ironing boards in room, store that sells basic medicines and more souvenir options, more vegetarian options on menu for lunch/dinner
What could be a bit better: Space to walk around the property for exercise, ironing boards in room, store that sells basic medicines and more souvenir options, more vegetarian options on menu for lunch/dinner
Raphael Mwangi
The Best Hotel In Arusha.
The best hotel in Arusha Tanzania. Excellent location with a Golf course on the left side and Mount Meru in-front so near that you feel like you can tourch it. It is beautiful. Awesome views all round.
Verified traveler
We spent a night at this hotel after climbing Kilimanjaro and a Safari. Just perfect!
priyamvada
Horrible service and fraudulent transaction
We had a horrible time at the hotel. Horrible wi-fi, the swimming pool timing was very odd - 11 am to 5 pm, couldn't use the pool any day. The service was pathetic, employees misrepresented the meal costs etc. So much chaotic. The picture on website doesn't match with the actual facilities at the hotel. On top of that, the hotel fraudulently charged extra amount from our debit card without our authorisation after one day from our check out. In a nutshell, we will never go to this hotel and will strongly recommend no one to go there.
Donna
My. Meru Experience
Great hotel, love to stay there.
Tricia
the beds are extremely hard, the A/C in our room did not work and a double room meant 2 twin beds.?
Verified traveler
Pleasant property with nice pool and grounds. Rooms are more than adequate.
Verified traveler
Extremely Poor service both at the restaurants as well as at the front desk and housekeeping.
Verified traveler
Warm welcome, excellent accommodation. A very pleasant stay.
Verified traveler
GREAT stay!! VERY clean and comfortable!!
We had a GREAT stay at Mt. Meru Hotel for two nights prior to a 7 day safari. The rooms were large and very clean. The beds were also very comfortable. EXCELLENT guest service all the way from the front desk to the welcoming hospitality of the restaurant staff!! The lunch and dinner buffets were fantastic with a great selection for everyone. Would definitely stay at Mt. Meru Hotel again and highly recommend.
Zubaida
Great convenient hotel keeping up standards
It is good hotel and a great location for getting around Arusha and environs if you are here for work. WIFI is very weak and needs be improved a lot. Otherwise the hotel is trying to keep up standards. The food in the a la carte restaurant could be much better. The need to get a real chef in and update and revamp the menu.
Verified traveler
Booked and paid for two twin beds got king with cot. Air conditioning in room did not work. Called three times and after several hours they brought a fan, but the ac was never fixed and a new room was not provided. Food was terrible and service was incredibly slow in restaurants.
Verified traveler
Very comfortable overnight stay
Large hotel with comfortable rooms, good food, excellent cocktails. Staff at the pool bar a little slow, but friendly and staff otherwise pretty good. Attractive grounds. Overall a very pleasant stay.
Carolyn
Quiet, in town, with all amenities
We had a wonderful 4 night stay here in June 2018. Our room was quiet and clean with a nice view of Mt Meru. It's well located, easy to walk to town and get on the highway for a trip to Mt. Kilamanjaro. There are numerous restaurants and bars, with ample indoor and outdoor seating for whatever suits your fancy. There are many travel groups coming and going, but individual travelers are treated as special. The barbecued chicken and Avocado Delight salad were the best!
Jose
Nice hotel. Big facility. Nice employees. Courteous, quick to help. Clean, quiet, nice views all around.
Alejandro
Excellent hotel eith Mt Meru view
Great hotel, excellent location, beautiful view of Mount Meru. Great restaurants, gourgeous backyard. Excellent hotel
GK
Travelling for work
I was travelling to Arusha for business trip.
Expected hotel rooms to be more bigger & better......
Expected hotel rooms to be more bigger & better......
Verified traveler
Rooms are too small and bed not comfortable . Internet is bad, on and off and slaw when you get it.
Verified traveler
Brilliant hotel
Brilliant hotel, we weren’t sure what to expect but it was such a lovely hotel - beautiful lobby, excellent food, and a fab pool! Just what we needed after climbing Mt Kilimanjaro- a perfect bit of pampering.
Nigel
Great location, just on the edge of town.
Exceptional customer service from the welcome received right through to departure. All departments run extremely efficiently.
Two very small observations: there were no tissues in the room and an iron and ironing board would have been very convenient, although pressing was offered by the housekeeper (free of charge).
Two very small observations: there were no tissues in the room and an iron and ironing board would have been very convenient, although pressing was offered by the housekeeper (free of charge).
Verified traveler
A beautiful spit pool was a bit cold but refreshing
John C
Quiet hotel away from noisy Arusha
Enjoyed our stay good clean large size room with free wifi. Staff were very helpful and friendly. Beautiful grounds and swimming pool. Large free breakfast buffet. I would stay there again when in Arusha.
Anthony
A well-positioned hotel
We stayed at Mt Meru Hotel immediately before and after our safari, and again after our Mt Kilimanjaro climb. The hotel is close enough to downtown Arusha (walking distance), and is definitely one of the nicest places to stay in the city. The rooms are well appointed, the dining experience is very good, and the staff are friendly and helpful. The hotel grounds are substantial and include a large pool area, seating areas and gardens.
Joseph
Mt. Meru Aruha stay
It was basically good. Room with some problems allocated to Hotels.com. Door very hard to push open. Safe locked. No one asked how our stay was on check out.
Carlos Eduardo
NBFconference 2017
Perfect for conference
Verified traveler
Great spot that felt and operated like a large hotel.
Eniko
Mt. Meru
Hotel was well staffed, porters available on short notice. I was confused when trying to reach the front desk, rather than using the button on the phone, it should have been to dial 1002.
They put me in a smoking room by mistake and were quick to make the change.
The front desk with 2 staff full time, was always busy, I would recommend a third person.
They put me in a smoking room by mistake and were quick to make the change.
The front desk with 2 staff full time, was always busy, I would recommend a third person.
Bimal
Reasonable business hotel
Experience could have been much better. Dinner service was extremely slow and cooked very badly. Rooms were a bit run down and needed maintenance.
Ninad
Below Quality Faility
Hotel Mount Meru is much below expectations. Housekeeping and service both are poor.
I stayed in Executive room. No telephone near bed, Just a normal chair for seating arrangement. No facility to hang clothes in bathroom,fridge not stocked at all.
Dinner served had two items not edible and hotel was kind to not charge for the same.
I stayed in Executive room. No telephone near bed, Just a normal chair for seating arrangement. No facility to hang clothes in bathroom,fridge not stocked at all.
Dinner served had two items not edible and hotel was kind to not charge for the same.
Denise
One night stay
One night stay was very good except for the workout room which was less than desirable with old equipment in a worn out dingy room. Food was good great variety at the breakfast buffet and the staff was very helpful. The room was clean and the bed was comfortable.
couple
A Little bit off, but hotel is okay.
Away from downtown Arusha, but hotel is fine. The Bufett diner cannot be recommended. Food is not hot and fresh, but from the menu food is good. We had some small animals/insects in the bathroom and the lights were partially defect. But overall it was okay, a little bit too pricy, especially as rooms are small.
Hector
Absolutely recommended! Spotless
Located northeast of the city and not far from the Clock Tower. An incredible 5* property, perhaps the best in the city. We needed a place with the most facilities possible since we were going to be enjoying the time relaxing before the next couple of busy days in the safaris; so this hotel came as the best choice without equal. Fantastic and immaculate staff, a beautiful well cared and spotless building, decoration and feeling. Large bedroom with a very high level of comfort, countless amenities and very quiet, perfect for a good rest. The breakfast was huge, with high quality of products and very professional waiters, always there smiling and making you feel welcome. The pool, medium size and great too, and so the overall landscaping of the gardens and communal areas. Absolutely recommended
Samuel Teguh
Nice stay before Kilimanjaro trip.
Too crowded at lobby. Otherwise, great hotel. Clean, good condition. Great breakfast buffet. OK a la carte dinner menu.
Verified traveler
First night in Tanzania prior to start of safari.
We arrived late night (around 9 pm) from Europe and the kitchen was about to be closed. Still received a meal but had to wait a long time.
Room and staff were satisfactory.
Room and staff were satisfactory.
Verified traveler
Recent stay at Mount Meru Hotel
Mount Meru Hotel is a nice hotel on par with other chain hotels. We sadly had a couple of issues with the service though. On arrival there were outlets in the room which were not working. I'd phoned the front desk twice over 90 minutes to have maintenance look at it. When they still never arrived I remember to look for the circuit box - in the closet - and saw that one was flipped off. I was able to resolve this issue. Our last evening we had ordered a drink at the front desk to be sent up to the room but which after 45 minutes still never arrived. It was nice that they have gym although some of the equipment needed renewing. A bit unfortunate, but I know that it is difficult to source some of these items consistently, at least in southern Tanzania. When we'd ordered room service though the food arrived promptly and was good, and the housekeeping also had responded quickly to our request for an iron and ironing board. The front desk had been helpful in arranging a round of golf for my husband. Overall we had a comfortable stay, and would recommend it for anyone overnighting in Arusha before continuing onto safari or a Kili/Meru climb.
Murtaza
Excellent
Excellent hotel with excellent food.
Verified traveler
Poor staff service
Front desk staff have no customer service training or lack the sense of customer care. My experience was not good and I think Mount Meru management should think of changing the front desk staff.
Matthew
Great stay
He service was exceptional and the comfort was incredible. Can't fault the hotel in any way
charles
Thanks our overall experience was awesome,....We extended our stay and did not like been charged an extra breakfast because i extended my stay. citing that it was a check out recheck in affair and that breakfast is given the following day. meaning the the third day breakfast was charged separate will the rest were on BB.
Ivan
Dont bother, not worth it
Don't bother!!!
Rude and arrogant staff all over the place, only found that one trainee and the cleaning lady was friendly.. The rest acted as we were not welcome at all.
Slow and late checkin (more than 1 hour) and when we finally got the room, was it not the ordered one.
Shower was broken and left the entire bathroom soaked when showering.
The food was somewhat disappointing, their T bone steak was awful.
And way overpriced, there are hotels at half their price with better rooms, friendly staff and better food
I will never return to this hotel, it clearly made it to the button of my list.
Rude and arrogant staff all over the place, only found that one trainee and the cleaning lady was friendly.. The rest acted as we were not welcome at all.
Slow and late checkin (more than 1 hour) and when we finally got the room, was it not the ordered one.
Shower was broken and left the entire bathroom soaked when showering.
The food was somewhat disappointing, their T bone steak was awful.
And way overpriced, there are hotels at half their price with better rooms, friendly staff and better food
I will never return to this hotel, it clearly made it to the button of my list.
Verified traveler
If bed comfort is your priority... you might want to reconsider. The bed was a nigtmare for such a nice hotel.
Verified traveler
Great place to start and end your safari.
The hotel was very nice, great place to start and end your safari. The food was very good, rooms were clean and the staff very helpful.
Verified traveler
Little bit of heave in the midst of chaos!
Just a one night stay. Lots of construction in the area. It will be quite nice when it is all completed (perhaps May 2017). Nice grounds and general hotel was fine. Probably one of the nicer hotels in Arusha.
Verified traveler
Good hotel in Arusha. Perfect for a short trip
Always have a good experience at Mount Meru Hotel
Kiran Patel
Excellent
This place is excellent. We had booked 5 rooms and each room is huge & nicely designed.
Staff is very attentive and courteous.
We definitely recommend this hotel without any hesitation.
Staff is very attentive and courteous.
We definitely recommend this hotel without any hesitation.
Verified traveler
Really nice hotel with one huge disappointment
This is a really nice hotel. Staff were friendly and helpful, rooms were clean, breakfast was amazing, and the grounds are beautiful. There was one really, really big problem though - almost no water pressure in the shower (somehow water pressure in the sink was fine). The water trickled out of half of the shower. After a five-day camping safari without what I consider a real shower, I wanted a real shower, and instead had to wash my hair with water bottles filled up in the sink. Everything else about this hotel is great - I can't give it less than a four due to everything else, but I can't recommend this hotel to anyone after a safari.
Louis
If you like to chill before or after a safari, thi
Stayed only one night due to the safari schedule but wished we could have stayed more! The Mt. Meru Hotel is a lovely property and the view is fantastic. The hotel is well kept and serviced. We enjoyed the bar and lounge and appreciated the heat lamps (it can be surprising how cool Tanzanian nights can be!). Wish we had more time to enjoy the pool and golf course. If you like to chill before or after a safari, this is the place!
Jerry
Safe and clean
Probably the best hotel in Arusha. Great security which is a plus. Great service, friendly staff.
Stephanie
A nice western getaway in the middle of Arusha, almost surreal among the local developing area. The room is pretty clean and comfortable. The shower area is not blocked by any curtain/door, it's easy for water to overspill to the rest of the bathroom. The internet is poor in the room but decent in the lobby. The restaurants offer a variety of food choices, the pizzeria by the pool is pretty good.
Verified traveler
Lovely hotel and welcoming environement. helpful staff.
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Mount Meru Hotel
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