Name: Fraser Residence Menteng Jakarta
Address: jl menteng raya, 60, Jakarta Pusat, 10340, ID

10/10

Exceptional

01 Jul 2026

Shiraz

Central located and very clean hotel

Family_with_children

10/10

Exceptional

20 Jun 2026

Stephanie

I had an amazing stay at Fraser Residence Menteng. The rooms are amazing with everything you need. Beautiful modern kitchen and bathroom with a washer/dryer. The staff were adorable, very helpful and kind during my whole stay. Ideal for short and long term stay. It feels like being at home. I highly recommend.

10/10

Exceptional

25 May 2026

TONG MENG

The staff were friendly. Room is spacious and clean. Don't have much amenities nearby though.
Family Mart and KFC abt 100m away then that's all.

Self

10/10

Exceptional

13 Jan 2026

ebony

Amazing hotel very clean and comfortable, the bed is soooooo comphy, best sleep. It has a washing machine too which is great. The only thing that was disappointing was the breakfast buffet, the hot food was all cold, I got there at 7am and it was stone cold, the hotel trans studio in bandung does a breakfast buffet way better than this hotel, if they were smart they would send their staff to bandung to observe what their buffet is like and copy it. would still come back though as super comphy hotel.

Self

2/10

Poor

20 Dec 2025

Sri

Everything is terrible!

8/10

Excellent

15 Dec 2025

Holly

Malls, big things within jakarta were not incredibly close and getting from airport was a long ride. Otherwise room was beautiful, even had small kitchen to re heat or make things as well as laundry which was very effective. I know its a part of the culture but there's no warning about the prayers that are played at random hours for tourists which woke me up many times.

Leisure Self

8/10

Excellent

06 Oct 2025

Fraser J

ok for a couple of nights

Large room, well appointed, A/C ok, staff helpful.
OK location, walking in Jakarta is difficult poor sidewalks no crossing.

Self

8/10

Excellent

24 Sep 2025

Kah Hui

Strategical Location.
We had dinner in the bistro, and one of the dishes we ordered, the Salmon steak, was not fully cooked.
The staff member was quick to acknowledge the issue, though — room for improvement.

Business Friends

10/10

Exceptional

15 Sep 2025

Monita

Great selections on breakfast menu.

Leisure Family

10/10

Exceptional

01 Jul 2025

Peter

Wonderful 1-week stay in comfortable 2 bedroom apartment. Cleaning, restaurant & front desk staff all amazing. Everyone professional and customer service oriented. Highly recommend.

Leisure Family

8/10

Excellent

28 Jun 2025

Senthil

Decent property closer to the local attractions. Restaurant menu is limited, could be better

Leisure Family

10/10

Exceptional

27 May 2025

Monita

We have wonderful stay at Fraser with Family. Friendly and helpful staff throughout our stay. We enjoyed varieties selections for breakfast and their lunch special menu. Clean room and comfortable bed.

Leisure Family

10/10

Exceptional

27 May 2025

Aldy Rizky

Great breakfast selections and clean room

Leisure Family

8/10

Excellent

26 May 2025

Elke

Room was great, staff very friendly. Mostly need car to get around from here, busy road .

Leisure Family

10/10

Exceptional

14 May 2025

Monita

Great selections for breakfast

Leisure Family

10/10

Exceptional

02 Apr 2025

Monita

Great location and good breakfast menu selections

10/10

Exceptional

01 Mar 2025

Alex

Big room with laundry machine .

Business

4/10

Poor

18 Nov 2024

CLAUDIA

Property was older than advertised, hotel room was poorly cleaned and lights in the room were pretty dim. Found old cigarette buds in the corner of the drawers, induction cooking stove were not cooking as well. Had to call the service desk for water 3 times!! before it came. Will not come back to stay again

Leisure Partner

4/10

Poor

31 Oct 2024

Abhinav

Food was terrible, no legitimate vegetarian options. Staff didn’t understand English and were no very helpful. Gave us different pricing for late check out. Would not stay here again.

Leisure Partner

10/10

Exceptional

15 Sep 2024

Jason

Staff great, very friendly. Room was excellent and super clean.

Partner

8/10

Excellent

04 Sep 2024

Mila

The service from staff was amazing, everyone was very friendly and helpful. It’s located in central area. Easy to get foods as surrounded by food and markets.

The room was huge but indeed needing lots of repairs. Very rundown.

Friends_and_family Family

10/10

Exceptional

24 Aug 2024

Souman

Fantastic hotel

Fantastic hotel, close to Monas and Gambir train station which was very convenient for us. All staff where very nice, I mention Bella, Dandi & Ravel at front of house. But everyone is very professional and friendly. Top notch restaurant and facilities.

Friends_and_family Family

8/10

Excellent

04 Aug 2024

Ammar

Overall the stay was great. Very kind staff and they really care for their guests. If I had to pick one con, it would be that the shower water wasn't hot enough. Other than that it's great!

Business_and_leisure Self

10/10

Exceptional

31 Jul 2024

Meaghan

The restaurant and pool were lovely. The hotel feels tranquil in the middle of such a big and bustling city. It was our first stop after a very long flight and we appreciated the helpful staff.

Leisure Family

8/10

Excellent

02 Jul 2024

Christopher

Property overall is very nice. Check-in is a bit long and not what I am accustomed to in the states. Even check-in at other Indonesian locations was easier.

Friends_and_family Friends

10/10

Exceptional

30 Jun 2024

Derek

Good place to stay

Great place to stay, clean and comfortable. Staff are friendly and attentive. Restaurant is good, location convenient.

Self

10/10

Exceptional

19 Jun 2024

Tiffany

Loved how close this hotel was to the airport. Simply walk out the terminal doors, across the road and you’ve arrived. Clean and comfortable.

Business Partner

10/10

Exceptional

12 May 2024

Anna Maria

Quiet, near my venue, spacious, big fridge.

Leisure Family

8/10

Excellent

10 May 2024

Stephens

Great location in central Jakarta

Business Self

10/10

Exceptional

29 Apr 2024

derek

Me and my fiancé had a lovely time. The staff was very friendly and eager to help schedule transportation

Business_and_leisure Partner

10/10

Exceptional

27 Dec 2023

Monita

Strategic location and great amenities

Leisure Family

6/10

Pleasant

24 Oct 2023

Markice

Would recommend to anyone visiting Jakarta

10/10

Exceptional

05 Apr 2023

Renee

Great hotel for the price. Very safe. The room was extremely clean and comfortable. Dining was available and better yet, available for in room dining. Very pleased with my experience. I would definitely stay there again when in the area.

Business Self

8/10

Excellent

10 Feb 2023

Michael

The staff were incredibly nice and helpful. Location is ok if you don't mind getting in a taxi every time you want to go somewhere as you can't really walk anywhere from where the hotel is located.

Business Self

10/10

Exceptional

21 Dec 2022

Issam

Excelent employee services , so kind and always available to serve us

Leisure Partner

10/10

Exceptional

11 Sep 2022

Evgeniia

All was good

Friends_and_family Family

8/10

Excellent

10 Aug 2022

JC

Great

10/10

Exceptional

16 Mar 2021

Verified traveler

The hotel its really nice, clean and the staff are humble, I was styes 2 nights.

Leisure Friends

10/10

Exceptional

21 Aug 2020

xavier

Perfect location. Quiet place. Very well furnished. Comfy bed. Absolutely nothing to say negative. Will come back for sure.

Self

10/10

Exceptional

03 Mar 2020

Verified traveler

The staff were all super friendly. The room could be better. The washing machine detergent cover came off.

Leisure Partner

10/10

Exceptional

14 Feb 2020

Verified traveler

Great play to stay - highly recommended - staff were very helpful and professional

Leisure Family

10/10

Exceptional

05 Jan 2020

Christiane

Great family hotel in central location

Plus: Centrally located, clean, safe, very comfortable, suite layout excellent for family, excellent breakfast options, friendly service
Minus: none

Friends_and_family Family

8/10

Excellent

22 Dec 2019

Verified traveler

Cozy apartment and friendly service. Breakfast needs to be improved.

Business

10/10

Exceptional

25 Nov 2019

Ella

Lovely apartment, very roomy and airy. Great kitchen and living room. A great place to get together with family or friends.

Friends_and_family Friends

8/10

Excellent

13 Sep 2019

Verified traveler

Great, elegant and stylish business hotel

Great hotel, have stayed here before. One hiccup is that I had to make two reservations due to a mistake by my travel agent. The two bookings were in slightly different classes but the hotel was happy to accommodate me in the same room over the course of my stay, which was much better for me. One slight disappointment was a smell in the bathroom - apparently from the soil pipe, but discernible from a drain in the floor and in the toilet, which gave off at times an unpleasant smell of sewage - This was not present at all times, but would come and go, presumably due to usage by other residents in floors above. The hotel staff made the smell go away on a few occasions but it kept returning, so I would advise the management to due some maintenance work. Also while the rooms are well-appointed and stylish, there is a great deal of wear and tear inside the rooms and bathrooms, which show signs of repair rather than replacement of broken tiles. The windows have not been cleaned on the outside of the building in some time and this obscures what would otherwise be fantastic views from upper floors.

4/10

Poor

01 Aug 2019

Beijing

Like the food and facilities. But the apartment was dated and worn out for its relatively new age. Bedroom door couldn’t shut fully and there were leakage stains on the walls.

Leisure Family_with_children

6/10

Pleasant

28 Jul 2019

Verified traveler

Less than we expected, but still a doable stay.

We intentionally selected a newer hotel (~5 years old) but it was very worn out with poor design (water in bathroom splashes everywhere into the doors etc, and so does the rainshower splashes horizontally), aircon was very weak. Beddings were clean, but the mattress was very 'sunken' and needed to be replaced.

Partner

10/10

Exceptional

11 May 2019

Ishmael

Room was really good, comfortable and clean. I can stay there again

Friends_and_family Family

8/10

Excellent

05 May 2019

Verified traveler

clean ,tidy, plenty of room , well located, complete with washing machine.

Friends_and_family Partner

8/10

Excellent

14 Apr 2019

CP

I booked 1-bedroom for 3 night, no complaint, everything is up to my expectation.

Location, not convinience as we can’t get any shop nearby, is quite isolated in the city.

Front desk, lack of knowledge of nearby attractive place, professional rating is 4 out of 10 points.

Business Self

10/10

Exceptional

08 Apr 2019

Verified traveler

Cozy rooms, ideal for family stay and gathering. Location is not near any shopping malls

Leisure Family_with_children

8/10

Excellent

01 Apr 2019

Shah

Check-in was smooth. The staff that attended to us was very polite and well-mannered.
Room was complete. Has everything you require TBH.
Bathtub however, wasn't so clean. There were strain of hairs. breakfast spread didn't have much variety and check out could've been better.
We left our bags there after checking out to do last min shopping, when we came back for our bags/luggage before heading to the airport, we were offered no assistance from the hotel staff to take our bags down the stairs. We, together with our 1 year old were clearly in need of assistance but we never got any from the hotel staffs there.
Only after i carry all the bags and luggage down the stairs did i receive assistance, from the security.
All-in-all, despite the checking out incident, We had a pleasant stay. Thank you

Leisure Family_with_children

8/10

Excellent

27 Mar 2019

Mira

Hotel nya sangat bersih, cantik dan puas hati. Akan berkunjung lagi.

Leisure Family

8/10

Excellent

28 Jan 2019

Verified traveler

The staff is very accommodating. The place is very clean. I am happy with my experience with Fraser Residence.

Partner

6/10

Pleasant

21 Jan 2019

Verified traveler

I was disappointed when I checked in , my roomreservation wasn’t as I requested. I asked for 1 king bed and 2 twin bed but they gave me 1 king bed and 1 queen bed. The apt itself is clean,spacious and modern. Good location also.

Family

10/10

Exceptional

18 Jan 2019

Abdul

Cool place I will come again if I visit Jakarta, bring air refreshner.

Leisure Partner

8/10

Excellent

12 Jan 2019

Verified traveler

Easy check-in, secure access to lift, very spacious rooms and nice interior

Business Self

10/10

Exceptional

24 Dec 2018

MOHD

More menu on the bfast line

Leisure Family_with_children

10/10

Exceptional

09 Dec 2018

Dingeman

Will stay there again

Good breakfast selection, bistro food excellent, attentive staff. Overall very pleasant

Family

8/10

Excellent

10 Nov 2018

Florian

Good

Good

8/10

Excellent

02 Sep 2018

R

Nice apartment

Room has kitchen and washer, suitable for long stay if needed.
Location is little remote as no shops around.

6/10

Pleasant

20 Aug 2018

Firefox

Good location good stay but not among the best.

Still a good stay as it’s fairly new. But condition more worn than its actual age.

Faulty rain shower splashes in ALL (horizontally as well) directions. Slight stains on walls.

Staff were polite but superficial and unwilling to go beyond extra mile (loaning an extra umbrella beyond the one in the room).

10/10

Exceptional

22 May 2018

Verified traveler

All but a good gym

I checked out last week and returned this week. That's how much I love this place! Staff is very helpful. Room is very comfortable and spacious. Gym needs a bit of improvement and modernization though. And restaurant menu needs a few added recipes.

10/10

Exceptional

20 Mar 2018

UTURN

NICE hotel, Great location, nice value.

Great HOTEL!! I wish they can have shower curtain in the bathroom.

8/10

Excellent

23 Feb 2018

Soleha

All is great except the toilet

I love the hotel, facilities, services ... all is excellent. However, it would be good if the hotel could improve the toilet as i could smell unpleasent aroma from the toilet.

10/10

Exceptional

16 Feb 2018

Uksoul2001

Home from home

Great stay, very comfortable and relaxing. Excellent service from all areas of staff,

2/10

Poor

27 Jan 2018

Eliza

Worst customer service!

Horrible customer service!!! Such unpleasant experience since we are traveling with two senior citizens. They need to rest in the room as soon as possible.However, we only able to check in at 330pm instead of 2pm! Once we received our key and went to the designated room, we discovered that it is not our room as what written on the key slip! There is other occupants in the room!! And so we went back all the away down to the lobby to check ( tagged along the two senior citizens) and finally we found out that your receiption wrongly written our room number on the key slip!!! and sadly, there is no apology from them! Will never come back to your place and will never recommend to our family and friends

Family

8/10

Excellent

20 Dec 2017

Verified traveler

Excellent rooms in central location

The hotel/apartment rooms were in excellent condition, loved the bath with a view. We enjoyed reasonable wifi speeds. Staff kindly provided a cot free of charge, making the stay more pleasant for us. The pool area is in good condition, and I would've used the gym but didn't have time. The only area for improvement is the breakfast. the coffee is ordinary, and the food is limited to western options - which is fine, but they were not done well (examples include minimal choice and low quality of breads and pastries, cold 'beef' bacon, etc). Other than the breakfast, the stay was great.

10/10

Exceptional

26 Nov 2017

Muhd Fazli

Amazing stay

Its an amazing stay with my family. The staff were very friendly and accomodating. Great location too as its located on centre of jakarta

Family

10/10

Exceptional

02 Nov 2017

Naga

Clean & spacious rooms. Nice gym. Good spa with reasonable prices.
Breakfast is average.
Close to every thing.

10/10

Exceptional

23 Oct 2017

Helen

Highly recommend service apartment

very comfortable home stay feeling, clean & spacious with city view and free wifi. All staff are polite and helpful. One-stop convenience with gym, restaurant, swimming pool and spa within the building.

Family

6/10

Pleasant

22 Jul 2017

cc

Good for families

Apartments are modern and comfortable. Hotel has a very small kids play area more suited for babies and toddlers with little to amuse them other than a few toys and soft furnishings, that said it is conveniently located next to the pool and spa area. Apartments include a washer/dryer for convenience but it is located in the second bathroom. Gym looked well equipped. Note - Hotel has no bar but there is a restaurant and breakfast buffet is ok

8/10

Excellent

20 Jul 2017

Verified traveler

Conveniant, clean with excellent service

Hotels.com price was way too high. I was able to renegotiate a much better price on arrival but was stuck with the hi price for the first 28 days. Don't reserve for more that 1 day and then renegotiate.

10/10

Exceptional

18 May 2017

Rob

Smart, comfortable, spacious apartments in Menteng

Loved this place- better than a hotel as it has some real comforts - full size fridge, washing machine, lounge, couch.

Beds are incredible- massive and comfortable - You'll sleep like a baby.

Great facilities - spa, gym, nice residents lounge and great location.

10/10

Exceptional

06 Feb 2017

Norman

Weekend Getaway in Jakarta

Jakarta is cleaner and modernized as compared to my last visit back in 2004. With MRT coming up, hopefully the traffic will be better. Plenty of shopping malls and good restaurants are available for tourists.

Partner

10/10

Exceptional

29 Jan 2017

Nita

nice hotel with very spacious room & nice decor.

We love the room which is very spacious and the staffs were courteous and friendly. The only reason i dont give 5stars is the lobby is pretty small, and not a lot of menu options on breakfast or in room dining.

10/10

Exceptional

15 Jan 2017

Julia

Excellent

One of the best hotels i've been so far.
I don't know why it's not 5 stars because they deserve it.
Great bathtub size.Washing machine in the room too.
The only complaint I might have it's that there was a weird stain on the sheet.But the next day they changed without us asking.
Overall excellent service.I will definitely come back.

Partner

10/10

Exceptional

12 Dec 2016

Rayven Tanto Adi Susanto

Good hotel.

Amazing the room is very spacious. Good for big families.

Family

10/10

Exceptional

06 Oct 2016

Jacq

Excellent Hotel

Hotel has all the amenities, more than you would need. Exceptionally clean and comfortable. Excellent Location. They were attentive to safety concerns (around the world) and took measures to keep guests safe. Very impressed. Hotel is very well managed. Reception was very helpful and available, however, not friendly, but not unfriendly either. Security and, doorman were friendly. Have no complaints and they exceeded all expectations.

10/10

Exceptional

27 Sep 2016

yuton

shower curtain should be added to each bathroom. I do not like wet floor. other than that, everything is so wonderful for our stay!! great location, clean room, good food.

8/10

Excellent

17 Sep 2016

Verified traveler

Good breakfast, pleasant staff and a very good pool

10/10

Exceptional

28 Jul 2016

Marie

2nights in Fraser Residence Menteng

It was great staying here for 2nights. The facilities were great too! Not all the taxi drivers know the direction to this apartment. Apart from that, everything were awesome.

Family

8/10

Excellent

21 Jul 2016

Verified traveler

Good experience, but the hotel furnished need updated

6/10

Pleasant

13 May 2016

Irenz

Not really happy with the late check in and pool

I booked executive room and my room was ready around 5 pm! I come at 4 and it was not ready yet.. So me and my family have to wait for 1 hour in the waiting room 3rd floor (without any welcome drink in the waiting room). And also the swimming pool so small. Only with 4-5 family, the pool looks really full. It was really unexpected for the apartement that renting middle-high price like this.
And for 2 bedroom, they give only 2 slippers. Because they said it's by request if you need more. Of course people that booked 2 rooms it means they're more than 2 people in the room.
For the breakfast, when i booked the room it's writen free breakfast. But when i do the check in they didn't mention anything about breakfast.
I like the room,and the kitchen. The room is \"almost\" clean, because when i check the floor under the table still there's like a previous guest's food that fall down there.

Family

6/10

Pleasant

30 Apr 2016

Vlad

Solid 3-star hotel, great choice for Jakarta

This hotel doesn't meet the bar for it's 4-star rating if you go by American standards. Having said that, this hotel is a great choice. It has comfortable rooms with kitchen, washer/drier combo and decent space. Their restaurant is good and breakfast was included. Only negative was when we tried to order room service for breakfast (we were willing to pay) but the option wasn't available. I guess they haven't quite figured out capitalism.

6/10

Pleasant

29 Mar 2016

Dexter

ok hotel. nothing much to shout about.

Ok hotel. Room is big as you would expect of any service apartment. the room had cracks on the mirror at the kitchen stove. and they ran out of shower gel and shampoo on our first night there so we had to use the hand soap wash ourselves. nothing much to shout about. it's slightly far from the main shopping (grand Indonesia area) but doesn't feel unsafe staying at the menteng area. taxi drivers doesn't seem to know where the hotel is and we always had to tell them it's at tugutani statue area and direct them from there.

Family

8/10

Excellent

10 Mar 2016

Verified traveler

Very pleasant and warm welcome by hotel staffs

Safe and comfort

Partner

8/10

Excellent

15 Dec 2015

Hasan

2 Night Stay in Jakarta

The hotel itself seems quite new. The rooms are well appointed, and the facility is quite secure. The breakfast is above average, and the service is good. On the downside, this is the first major hotel chain which charged me for early check-in and even a bucket of ice. The location is not really within walking distance to anything worth mentioning, but you can easily get a taxi to various restaurants and landmarks.

10/10

Exceptional

08 Nov 2015

Business Traveller

Central Location For Business Traveller

The hotel is in a central location of Jakarta and the rooms are a great size and have everything that a business traveller requires. I would recommend the hotel especially if staying in Jakarta for a number of days.

The staff are super helpful.

10/10

Exceptional

26 Oct 2015

Erwin

Home for every occasion

Well maintained, my guest is very satisfied with the accomodation.
Expect 5 star quality service apartment and always Fraser when I travel around the world

Family

6/10

Pleasant

19 Oct 2015

Verified traveler

Good for long term stays

The staff are nice, the gym adequate, the bedroom and living room big, and the kitchenette useful. The desk was tiny. The location ... meh.

10/10

Exceptional

10 Oct 2015

Wei Jin

New and well-designed hotel

Well designed hotel with a huge outdoor pool.

10/10

Exceptional

11 Aug 2015

Rebecca

Great for Business

The Fraser Residence is a great place to stay. Everything you need is right there and it is located really close to Government offices.

10/10

Exceptional

03 Aug 2015

Jonathan

This is one of the best hotels I have ever seen, superb service and fantastic spacious apartments. We arrived early morning and the hotel did everything to facilitate an early check in

Family

10/10

Exceptional

09 May 2015

jeff

Luxurious setting

Good place. With luxurious setting and room. Will strongly recommend

10/10

Exceptional

13 Jun 2014

Abdullah

Top of the line

Very pleasant ,overall outstanding

10/10

Exceptional

24 May 2014

Florian

Facilities: Good; Value: Fantastic; Service: Outstanding; Cleanliness: Spotless;

10/10

Exceptional

25 Jan 2026

JUNGHO

위치 최고

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

EVELYN

Clean room, excellent staff, nice food in Relish Bistro.
The two bedroom is spacious with all the amenities inside. This is the second time staying in this hotel. Will come back every year for sure.

Friends_and_family Family

6/10

Pleasant

11 Sep 2025

Aya

モスクの近くなのでお祈りが気になる人には不向き。

Business Self