Lemigo Hotel

Rwanda , Kigali
KIMIHURURA, Kg 624 St
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49 reviews shown

4/10

Poor

11 Jan 2026

annemarie

The property was nice, as was the hotel staff. However the dining was horrible in every way. The restaurant is in the pool area. The band was relatively good, but the music was so loud the speakers were crackling. It was appropriate dinner music but gave me a headache. (Thankfully our room didn’t face the pool area)The service was horrible! We ultimately got up and left without eating. Then suddenly they show up at the door with the food and wanted me to pay for it. My daughter was starving so I took it. It was disgusting. We didn’t eat it. It stunk up the room. Fortunately I only stayed the one night. Never again!

Leisure Family

10/10

Exceptional

19 Nov 2025

David

Beautiful room with nice panoramic view.
Wonderful waterfall shower.
Excellent breakfast buffet.
Cordial and helpful staff.

Business_and_leisure Partner

8/10

Excellent

14 Oct 2025

Penny

6/10

Pleasant

06 Aug 2025

Verified traveler

They can really look at their breakfast layout and options, no butter available,

Business

10/10

Exceptional

30 Jun 2025

Zein

Great Staff

Business Self

10/10

Exceptional

22 Dec 2024

Yanne

Great hotel, great service.

8/10

Excellent

19 Dec 2024

Michael

Big hotel, large rooms, decent breakfast

The rooms were quite large, large bed, little balcony. The hotel itself it a bit of a maze with different buildings connected together in confusing ways. But good breakfast, nice service, and held the convention I attended fine.

Business

6/10

Pleasant

18 Dec 2024

Verified traveler

Do not come here if you are looking for some sleep

Very noisy! Personnel starts to work at 4 am in the morning and is in no way respectful of customers' sleep.

Business

6/10

Pleasant

28 Sep 2024

Pam

Property is old, but clean. Lots of construction going on around it at the moment.
Staff at the hotel were very helpful when I was physically there, but now that I’ve checked out I am not getting any billing help via email or What’s App.
I was double billed for incidentals on check-out and I’m still waiting for someone to respond to my request to for a refund over 1 week later.

10/10

Exceptional

31 Jul 2024

Shamie

Good value for money. Rooms are spacious, and beds are very comfortable. However services are inconsistent and internet connection was erratic.

Business Self

8/10

Excellent

03 Jun 2024

SUNMOLA

Satisfied

Business Self

10/10

Exceptional

18 Nov 2023

Taijuswini Devi

Very clean

Business

6/10

Pleasant

21 Dec 2022

Ricardo

Overall OK but has poros and cons

The hotel is big with, the room is OK as well as the Internet, but the hotel plan is bizarre and you may have to go up and down a lot to get to your room (no lifts).
Breakfast is OK with few changes everyday.
However, my safe box was closed on my arirval.I called recpetion twice to help me and nobody came. I gave up.
Good ponit is a free airport shuttle. and it has a nice swming pool.
I could return but it would not be my first option. It is well lcalted close to the airport.

Business

10/10

Exceptional

28 Oct 2021

John

Mom on visit

Staff are amazing

Friends_and_family Family

10/10

Exceptional

27 Apr 2021

Verified traveler

The services and beauty of the structure

Business_and_leisure Self

10/10

Exceptional

22 Dec 2020

Verified traveler

Great service; proper airport pick up, efficient check in and quick breakfast delivery. Hotel is quite old fashioned, but rooms are spacious, king size bed, and offer balcony. Would recommend to anyone arriving for quarantine.

Friends_and_family Family

8/10

Excellent

17 Dec 2020

Patrick

Everything was done as I expected I can recommend to somebody else

Friends_and_family Family

10/10

Exceptional

26 Sep 2020

Lemigo

Every and the services is good . The people are good ! It feels like home just like I missed home. Food is good too

Friends_and_family Family

10/10

Exceptional

19 Dec 2019

Mike

quick stop but worth it

Staff was delightful. The room was very nice but AC could have been better as it didn’t get the room much below 22 and kept shutting off ? I would highly recommend this hotel and would stay in returned to city.

Self

8/10

Excellent

18 Dec 2019

Verified traveler

the windows in the room on the 2nd floor was not able to lock. The toilets drainage was clogged most of the time so the toilet is perpetually wet once you have shower. Hotel staff is friendly and helpful and very clean. The breakfast choices out to be improved. Good coffee at breakfast.

Business Partner

10/10

Exceptional

24 Nov 2019

Sibu

Restful

Had a restful stay although I was there for business. The staff were very pleasant and helpful.

Business

6/10

Pleasant

14 Jul 2019

Henry

The stay was good generally. but I got an emergency and I had to leave on 12 instead of 13th when I noted the emergency I reported the night before and requested that they use the night I will not use to offset $79 I had spent in the room. they said ok, but on Friday 12th when the time to leave arrived they insisted I pay the $79. So I have one unspent night and I still paid additional money. I felt on that part the hotel was not honest. they would have told me the night before so that I cancel online but they cunningly accepted only to renege when I had little time to discuss further. So they should not be paid for the extra night

8/10

Excellent

20 May 2019

Very comfortable, good wifi, and nice bathroom and shower. Those things are important! The only downside was that there were steps everywhere....

2/10

Poor

30 Mar 2019

djo

Worst hotel experience of my life

My stay was terrible. The hotel had given away my room. They sent me to a 0 star hotel the first night, a little better hotel on the second and finalky got my room for night 3 but did not sleep in it as I was travelling same night. The lemigo itself looked ok but not 4 stars

8/10

Excellent

10 Dec 2018

Verified traveler

The staff kindness and dedecation to assist.The room cleanness and the food

Business Self

2/10

Poor

20 Nov 2018

Shannon

Arrived at 2am and my room had been given away although booked and paid for well in advance (5 other travelers on the same flight had the same experience). We waited until 6am to get rooms. One night there was no water; WiFi did not work more often than it worked. Hotel is directly across from conference center so location is a plus and staff were very nice. But there were definitely hiccups in service and the lack of a room was not compensated in any way.

8/10

Excellent

19 Nov 2018

Verified traveler

Some rooms need to be renovated as they feel a little bit old

10/10

Exceptional

30 Sep 2018

Harry

Very reasonable price; great location; nice restaurant in hotel

8/10

Excellent

14 Sep 2018

Jim

The hotel is great but the do not light the stairs and hallways with enough light and the resturant is had to find in the semi darkness and there are many changes in level form the elevatior to the resturant. If you have trouble walking or trouble seeing this is not the hotel for you.
The food in the resturant is good and cheap.

10/10

Exceptional

15 Aug 2018

Saif

Good location

Housekeeping did not clean the room for the day.
The food at the restaurant was good but it always took hours to arrive.

4/10

Poor

05 Jun 2018

Jennifer

Great staff, but poor quality rooms

Although the staff and service were great, the rooms are quite shabby, with poor lighting and i am fairly certain that during my first night I got bed bugs. My room was quickly switched, but the bites stayed with me for a long while after. Similarly, the breakfast staff were incredible, but the buffet was pretty average with a very dark display.

10/10

Exceptional

10 May 2018

Janet

A last minute experience that left me amiling

It was a last minute booking. Customer service was remarkable. The food was great - all varieties. The spa and gym were well kept. Room service and housekeeping were exceptional. The rate was good.

8/10

Excellent

07 May 2018

Heather

Convenient Location to Kigali Convention Center

As I was attending a conference at the Kigali Convention Center, the location of the Lemigo was perfect and a quick walk away. The Lemigo, while a bit dated in its decor, was perfectly comfortable, with an incredible staff. The pool is lovely and the grounds are well kept. The rooms are spacious and comfortable. The breakfast and room service were all delicious. All in all, a wonderful stay!

6/10

Pleasant

01 Nov 2015

Andrew

An acceptable hotel in the Kigal goverment area

I stayed at the Lemigo hotel as I was attending a seminar there. The hotel is located in the government office district and hosts quite a lot of seminars and meetings. The current rooms are rather run down and the hotel is of an unusual design with a strange layout, lots of steps and no elevators, which can be a problem if you have lots of baggage, through the staff are always happy to help with your bags if asked. The single restaurant has a limited menu, but does an acceptable buffet at each meal time. It does have a nice outdoor swimming pool and quite a good little gym and spa. The new rooms block is under construction and looks like it will be finished by the end of 2015.

6/10

Pleasant

08 Oct 2015

Denis

good geographical hotel position from the airport

It was exciting rekaxing

10/10

Exceptional

07 Sep 2015

Thomas

Second time around at Lemigo

This is my second time at Lmigo Hotel in Kigali. Unfortunately, the dining room service in the evening has not improved since I last stayed here. Cooking times are slow; I was told 30 minutes for a pizza and it took 45 minutes at lunch time when I was in a hurry between appointments. Not good. Dinner time, everything was slow; service; food, everything. At breakfast I got exemplary service from Eugene, I felt like he was my personal waiter! He really looked after me. Thank you! There was also good internet connectivcity in the room, so that's good, too.

6/10

Pleasant

10 Mar 2015

Verified traveler

Too Much Money. Needs Renovation. Staff is nice.

Staff is friendly and nice. It felt safe because you have to pass through a metal detector and x-ray scan your luggage to enter the lobby....? The per day rate was way to expensive for what you get. I entered my room to see staff hanging around inside the room watching television. Their feet were on the bed and the desk as they were presumably hiding from management. The room needed to be renovated and it had a permanent bad smell from the bathroom drains. The food in the restaurant was good.

8/10

Excellent

08 Jan 2015

Verified traveler

Comfortable, but a little steep price

This was just a short stay after arriving late at the airport. The room was fine, quite big and with a comfy bed. Bottled water is provided free of charge. There was a misunderstanding about the reservation so they have charged me twice. The issue will probably be resolved, but it shouldn't happen. The staff were very service minded in general. The room is a little pricey, but still ok.

6/10

Pleasant

09 Nov 2014

Verified traveler

Hotel - convenient for the airport

Most of the public areas in the hotel are in good condition but the bedrooms need some attention to detail and would benefit from refurbishment.

6/10

Pleasant

22 Jun 2013

oren

Architecture nice, rooms less

Had an issue of hotel not knowing about my booking so it affected my stay with lower quality room which has some things needs to be fixed. On the contrary the hotel architecture is beautiful with nice pool.

6/10

Pleasant

11 Jun 2013

Verified traveler

good basic hotel

The hotel itself is fine and the rooms clean and comfortable, staff were a bit unwelcoming and service slow though

8/10

Excellent

04 Apr 2013

Eric

Well-located for airport

Room was large and bright and quite well furnished. Bed very comfortable. Bathroom adequate (walk-in shower / no bath) but layout and fittings could be improved.

8/10

Excellent

05 Sep 2011

Hendrik

Le Migo, Kigali, Rwanda

This hotel is great for business travellers. It is a popular place for the rising Rwandese business class to meet and stay. Established service clubs, business organizations and government departments use the hotel for their conferences.
There are also western leisure tourists at the hotel.
Having said that I was welcomed without prejudice as a backpacker and enjoyed the service, food, and facilities. The gymn is reasonably well equipped for a hotel gymn and the pool is large enough to swim laps if you swim diagonally.
Recommended if you want to pamper yourself a little bit but cannot afford an expensive hotel. Fair rates for the facility.
Food was good to very good. Could use some inspiration. I would look for more vegetarian options.
The hotel management was friendly, helpful, and flexible. Staff were friendly and helpful.

10/10

Exceptional

20 Oct 2024

WENYI

very excellent hotel, quitely enjoyable stay

Business

8/10

Excellent

07 Oct 2024

Alberto

Ottima posizione per Kigali Convention Center

Ottima soluzione per chi viaggia per lavoro, il convention center è raggiungibile a piedi. La struttura un pò datata offre un buon rapporto qualità prezzo ed ottimi servizi. La città è sorprendentemente sicura e pulita.

Business Self

8/10

Excellent

14 Jun 2024

Lihsuan

價格合理的好選擇

價格合理，距離會議中心很近，房間空間很寬敞也很安靜，餐廳的烤蝦真的很美味。

Business

6/10

Pleasant

31 Oct 2019

andrew

Bon repas sauf le petit dejeuner
issue de secours pas clairement indiquée
pas de lampes de chevet

Business

2/10

Poor

26 Nov 2018

Jann

To avoid

Arrived at 02h00 in the morning and the requested Pick-up was not there. Arrived in the hotel, the room was not Ready (at two o´clock in the morning!!!). I had to wait 30 minutes. The guy didn´t care about..
.The fact that the Hotel was already Paid (confirmation with me), I had to pay the full rate again. The guy seemed to be amused.
The room was small, dirty and full of Moskitos. The bed was ok by the way.
For this price the Hotel isn´t what you should expect - especially in this lovely Country!
I´am travelling in Africa since more than 12 years, this is for sure one of the worse experience I´ve had since the IBIS in Yaoundé / Cameroon in 2010.

8/10

Excellent

11 Nov 2011

Verified traveler

Avis sur la réservation: A l'arrivée, on a voulu nous mettre dans un chambre de qualité inférieure à celle réservée. Au départ on a voulu facturer la chambre que nous avions payé à l'avance. Le gérant ne connaissait pas Hotels.com. Apparemment aucune trace de notre payement et de notre réservation! On aurait eu des problèmes si nous n'avions pas pris la précaution d'amener avec nous la preuve de réservation et de payement.
Avis sur l'hôtel: Excellent hôtel à tout point de vue.