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Dmall Hotel

Kigali · Rwanda

Plot No.145, Kg 9 Avenue, NyarutaramaView location

8.0/10Excellent72 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.2/108.2
Condition8.0/108.0
Neighborhood8.0/108.0
Amenities7.8/107.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Dmall Hotel

Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Satisfy your appetite for lunch or dinner at Dmall, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

A complimentary buffet breakfast is served daily from 7 AM to 10 AM. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Make yourself at home in one of the 36 air-conditioned rooms featuring refrigerators and minibars. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Read more about this hotelShow less

Distances are displayed to the nearest 0. 1 mile and kilometer. Rwanda Development Board - 0. 5 km / 0. 3 mi- Kigali Heights - 1. 6 km / 1 mi- Kigali Business Centre - 1. 7 km / 1. 1 mi- University of Kigali - 1.

8 km / 1. 1 mi- Kigali Convention Centre - 1. 8 km / 1. 1 mi- Stade Amahoro - 1. 9 km / 1. 2 mi- BK Arena - 2. 1 km / 1. 3 mi- Kigali Golf Club - 2. 6 km / 1.

6 mi- Inema Art Center - 2. 6 km / 1. 6 mi- Ivuka Arts Kigali - 2. 9 km / 1. 8 mi- Kimironko Market - 3. 3 km / 2. 1 mi- Nyandungu Urban Wetland Eco Tourism Park - 5. 1 km / 3.

1 mi- Gikondo Market - 5. 6 km / 3. 5 mi- Talking Through Art - 7. 3 km / 4. 6 mi- Union Trade Center - 7. 4 km / 4. 6 mi. The nearest major airport is Kigali (KGL-Kigali Intl. ) - 6. 8 km / 4.

With a stay at Dmall Hotel in Kigali (Remera), you'll be within a 5-minute drive of Rwanda Development Board and University of Kigali. This casino hotel is 1.3 mi (2.1 km) from Kigali Business Centre and 1.3 mi (2.1 km) from Kigali Convention Centre.

Make yourself at home in one of the 36 air-conditioned rooms featuring refrigerators and minibars. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Property Registration Number 20481816
  • Minimal age
    18
  • Spoken Language

    Swahili

    English

    Chinese (Mandarin)

    French

Nearby attractions

Rwanda Development Board 0.5 km / 0.3 mi
Kigali Heights 1.6 km / 1 mi
Kigali Business Centre 1.7 km / 1.1 mi
University of Kigali 1.8 km / 1.1 mi
Kigali Convention Centre 1.8 km / 1.1 mi
Stade Amahoro 1.9 km / 1.2 mi
BK Arena 2.1 km / 1.3 mi
Kigali Golf Club 2.6 km / 1.6 mi
Inema Art Center 2.6 km / 1.6 mi
Ivuka Arts Kigali 2.9 km / 1.8 mi
Kimironko Market 3.3 km / 2.1 mi
Niyo Arts Center 4.5 km / 2.8 mi
Nyandungu Urban Wetland Eco Tourism Park 5.1 km / 3.1 mi
Gikondo Market 5.6 km / 3.5 mi
Talking Through Art 7.3 km / 4.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 36
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Lift access
  • Garden
Show 15 more facilities & services
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Casino
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Dmall Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Dmall Hotel

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Dmall Hotel

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Dmall Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Dmall Hotel

8.0
Excellent
72 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.0 /10
Neighborhood
8.0 /10
Amenities
7.8 /10
49 reviews shown
6/10
Pleasant
27 May 2026
almut
Foreign owned property. Rooms extremely small. Bedsheets clean but with holes. Smoking in rooms was allowed which I did not like at all. Stuff was friendly. Location safe. On site Asian convenient store. Restaurant only started breakfast at 7 so I could not eat before the airport. Onsite shuttle to airport included in services
Partner
8/10
Excellent
16 Dec 2025
Christopher
Staff at the hotel are excellent! I booked a 1-week stay here because my Airbnb was cancelled at the last minute. They serve a modest complimentary breakfast every morning in their restaurant that is located inside the hotel.
They provide currency exchange at the front desk.
Housecleaning is performed everyday by women who do an excellent job.
The exercise room is nothing like advertised. It consists of 2 old treadmills inside of what looks to be an abandoned storage room.
They said that self serve laundry was free but the machines were broken and offered to do my laundry. I was under the impression this was a courtesy because their equipment did not work. I was charged.
The shower door did not close so the floor got wet everytime and the television only has 1 channel that is low quality.
Overall, it is a decent place to stay but does have problems.
Leisure Self
10/10
Exceptional
05 Nov 2025
Jennifer
Hotel was small but clean. We only stayed for 15 hours but the service was good and the restaurant had great food.
Leisure Partner
10/10
Exceptional
18 Oct 2025
MOHAMMED
Clean room and friendly staff.
Business
10/10
Exceptional
13 Oct 2025
Cathy
Clean and quiet. The staff was friendly and helpful and the breakfast was very good.
Leisure Self
10/10
Exceptional
13 Oct 2025
Aloys
Everything is good only the staff in the restaurant in the morning they play round Music and breakfast is not that good,
Family
6/10
Pleasant
04 Oct 2025
Thomas
Staff were excellent! So helpful. The airport shuttle was great. Clean with comfortable beds.
AC worked but was noisy. Bar fridge didn’t work well and was noisy. Wall paper was peeling and water damaged. Gym was in disrepair and unusable.
Leisure Family
10/10
Exceptional
11 Feb 2025
Jean-Marc
Excellent. Just needs to find a way to serve food & beverage past 23:00 PM
6/10
Pleasant
20 Dec 2024
Alyssa
Older hotel/motel that caters mostly to Chinese nationals, as most of the public and in-room signage was in Chinese, even the tv and remote control. Also noticed that the lamp shades were stained when we turned on the lights. We tried to use the elevator from the fourth floor, but there was a minor power-outage, which caused us to get stuck inside, so we opted to use the stairs the rest of our stay. The Chinese restaurant on the first floor was very good and served particularly large portions, which was great. The only major complaint was at checkout when we had requested an airport transfer the night before and the morning desk staff seemed confused and asked us if we got our times wrong? Luckily, we left ample time for arrival, but we did have to wait fifteen minutes for a driver to arrive. Proximity to the airport is convenient, especially if your airport transfer is late.
Leisure Partner
6/10
Pleasant
01 Nov 2024
Peter
Rooms are poorly furnished. Very cheap looking.
Leisure Partner
8/10
Excellent
07 Oct 2024
Christian
It’s a good place to crush. They’ve got casino inside of it. I like their style tho.
Leisure Self
2/10
Poor
14 Jun 2024
cindy
AC did not work everything feel dirty. Bathroom with mold.
Leisure Friends
10/10
Exceptional
08 Jun 2024
Miguel
Super super super. Staff. Food Room. Waoooo
Leisure Friends
10/10
Exceptional
07 Jun 2024
Phanuel
Quality service.
2/10
Poor
09 Apr 2024
MITESHKUMAR
they never sent vehicle to pick me from airport yet it was agreed
Leisure Partner
6/10
Pleasant
22 Mar 2024
kevin

Fair value

Rooms were very good and clean. It was also well located for my needs and 15min from the airport. It was generally good value.
Business
6/10
Pleasant
09 Mar 2024
Kevin

Good value for business

Well priced hotel . Has its own little casino and a Chinese restaurant but no separate bar area. Staff were pleasant and food good and well priced .
Business
8/10
Excellent
24 Feb 2024
Oluwafemi

Central hotel

Hotel is central to most places
Friends_and_family Friends
10/10
Exceptional
06 Dec 2023
Anthony Bernard

A nice place to stay

I've really enjoyed my stay at the Dmall Hotel as the hotel was amazing. Cleanliness is a priority and the room also spacious at Dmall Hotel. I enjoyed the breakfast too and hope to be back again.
Business
8/10
Excellent
08 Aug 2023
Verified traveler
Service was very good and care was demonstrated willingly.
Self
8/10
Excellent
15 Jul 2023
David
Very nice hotel. Great room, great breakfast. My only complaint would be traffic noise.
Business Self
8/10
Excellent
06 Mar 2023
layo
Very close to the airport but without the plane noise.
Good attentive staff and very helpful.Good location to go downtown.
Food was OK but breakfast needs some work
Leisure Self
10/10
Exceptional
05 Mar 2023
George
Comfortable room, clean and friendly staff.
Business Family
10/10
Exceptional
18 Feb 2023
Remilekun
The location of the property is good. Decent and central area with easy access to everywhere. Complimentary airport shuttle was prompt and smooth. Check-in was seamless.

There is a supermarket on site with virtually everything you need. Complimentary bottled water were supplied daily. Breakfast was average though.

The staff were courteous, pleasant and friendly. Special shout out to Sandra, Deborah and the ever smiling Nadege. So also the driver and cleaning staff.

I recommend.
Leisure Self
8/10
Excellent
08 Feb 2023
Babajide
Location
Leisure Partner
10/10
Exceptional
21 Oct 2022
Nakia
Nice hotel. Love they offered airport transportation. That’s always important for me. Nice city view from my hotel room. Breakfast was ok. They’re more of an Asian hotel so their food selection was mostly Asian instead the of an African cuisine. Wish the hotel had a pool. Overall great hotel to stay at.
Leisure Self
2/10
Poor
24 Jul 2022
Ofir
This hotel is designed for Chinese clientele and doesn’t have the flexibility required for guests out of this target group. It doesn’t have the service standards expected. I had to argue even for the basics advertised so the perks of what Expedia call vip obviously didn’t exist at all.
Business Self
10/10
Exceptional
27 Nov 2021
Ronny
Superb location. Friendly and helpful staff. The king size bed and it's matras is what one would expect in 5 star hotel. It's attached Chinese resto renders the stay into a culinary delight. Keep it up and this is definitely my favourite hotel in East Africa.
Business Self
6/10
Pleasant
15 May 2021
Verified traveler
The hotel was in a good location and the food was tasty. The cons, the hotel seemed quite dated, the rooms all smelled of smoke and the bed was like laying directly on a wooden board.

Leisure Self
10/10
Exceptional
12 Feb 2020
Verified traveler
It has a great view.
Their meals are at the minimal and more of Chinese.
Business Self
2/10
Poor
29 Oct 2019
Verified traveler

Bad

Tacky design, loud, dirty, shady management. Foreign Owned and Managed. Go with Radisson Blu instead.
8/10
Excellent
05 Oct 2019
Viviane

Good stay

This hotel is centrally located, everything is about 10 minute drive, but taxi is expensive, make sure you have a budget for it. The good thing about this hotel, they offer free airport shuttle service. Room was tiny, but bed is comfortable with great views. Housekeeping needs to step it up a notch. There's a restaurant and a supermarket on site. Overall good stay.
Partner
2/10
Poor
13 Sep 2019
Yves

No-go

Sinister, every, grim. Functional but the only thing you want to do is to leave the place. Terrible ratio price/quality or better said price/pleasure
Business
10/10
Exceptional
31 Aug 2019
Ray
This is an amazing hotel, completely surpassed my expectations. Staff is extremely helpful and property is beautiful
8/10
Excellent
13 Jul 2019
William

Good Value

Very comfortable, with huge king-size bed.
Nice views and close to a variety of restaurants and at the nearby Kigali Height shopping complex. The only downside is that when the key card is removed ALL power is cut to the room INCLUDING the refrigerator. Otherwise, strongly recommend.
8/10
Excellent
11 Jun 2019
Verified traveler
It was a great stay overall, perhaps bit too pricey and breakfast bufet would deserve larger variety.
10/10
Exceptional
22 May 2019
Verified traveler
Staff were awesome - they made us feel part of the family... Thanks to all (and thanks Chris!)
Business_and_leisure Partner
10/10
Exceptional
05 May 2019
Florentin

April trip 2019

It is a quit, clean, welcoming and friendful place. I appreciated to do my shopping in place and just around. The staff is professionally performant in any area of services.
8/10
Excellent
31 Mar 2019
Jeffrey
A nice hotel with a good restaurant and very friendly staff
8/10
Excellent
21 Mar 2019
Verified traveler
Congrats you guys do a good job keep up the good work !
Business Self
8/10
Excellent
11 Mar 2019
Praison
Very clean and tidy ! Helpful and friendly staff ! Close to the city and beautiful view
Business Self
10/10
Exceptional
22 Jan 2019
DEWA PHILIP

An Amazing Stay

My stay at the hotel was absolutely good. Very clean room, wonderful check in with very good receptionist. Good breakfast, an amazing restaurant with wonderful staff.

My stay was absolutely good. I regretted not staying more night's. I will absolutely repeat my stay when next I visit Kigali and will also recommend to clients.
10/10
Exceptional
27 Nov 2018
Colin

Small hotel stay

Impressed by the hotel staff. Overall very nice stay and I will use the hotel again in the future.
10/10
Exceptional
21 Oct 2018
Lorien

Very good place in the heart of Kigali

Great service, clean, functioning amenities and that breakfast!! Great WiFi (we streamed a movie!).
Partner
8/10
Excellent
07 Sep 2018
Boleslaw

new hotel

this is a good and new hotel
8/10
Excellent
27 Jan 2023
Keiji
Great place for asian visitors.
Thanks a lot.
Business
10/10
Exceptional
17 Sep 2022
Takayuki
good service and restaurant, easy shopping at the supermarket at ground floor. every time I go to kigali, I stay here.
Business Self
2/10
Poor
08 Sep 2022
ROBERTO
Mi hanno presentato una consumazione al bar di 12 euro addebitati alla mua stanza di cui no ne sapevo niente. C'era anche una firma che non era la mia di chi avrà consumato. Alla fine ho pagato per andarmene perché non c'è stato verso a spiegare
Business Partner
10/10
Exceptional
21 Sep 2019
Lilliana

Excelente

Muy bonito hotel, muy limpio y cómodo

Location & surroundings

Dmall Hotel
Plot No.145, Kg 9 Avenue, Nyarutarama, Kigali, Rwanda

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Dmall Hotel

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