Name: SureStay Plus Hotel by Best Western Tulsa East
Address: 12416 E 51St Street, Tulsa, 74146, US

4/10

Poor

13 Jun 2026

Michelle

Hotel seemed to be under some sort of renovation. However, guests should not stay in the rooms under current renovation. Bathroom ceiling was not completed with dry wall and painting. There was previous guests food in the refrigerator. The carpet was vacuumed but not everywhere. The eggs for breakfast were cold coming from the hot warmer. No pepper or condiments available that are usually provided.

Friends_and_family Family

10/10

Exceptional

21 May 2026

SAMUEL

The staff and everything were GREAT!! I had no issues.

Friends

6/10

Pleasant

13 Apr 2026

Dana

Hot inside lobby and room, elevator wasn’t working, stairway narrow to my floor, room smaller than pictures, no waffles. AC worked good once it was turned on. Won’t stay there again.

Self

8/10

Excellent

28 Mar 2026

Qi Liang

Yes

Friends

8/10

Excellent

30 Dec 2025

Laura

Pleasant front desk staff and airport shuttle runs from 3 am to midnight

Leisure

2/10

Poor

28 Nov 2025

David

Terrible service and maintence. For a hotel that is best western it looks worser then motel 8. The pictures look good but bathroom is dirty. The shower curtians dont even reach the floors leading to a big leak from showering. Dont let the pictures fool you. Go somewhere else. Save the $$

Business_and_leisure Partner

6/10

Pleasant

10 Nov 2025

Jennifer

The hotel met our needs, but it could have been better. We were charged a daily cleaning fee, but our room wasn't cleaned the entire stay. There were also a lot of things that were broken (the padlock, the vending machines, the pool, etc.). The office also gave a keycard to our room to someone else during our stay. Luckily, we were there for that part or it could have been an issue.

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

Leighann

Friendly and comfortable

Perfect after a long travel day … 14 1/2 hours
Clean, comfortable and quiet
Will definitely stay again when passing through

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

Leighann

Great hotel for a night stay

Check in was super easy, staff was accommodating. Room was very nice. Beds were comfortable good hotel. I’d stay there again for a night stay.

Friends_and_family Family

10/10

Exceptional

18 Oct 2025

Skye

I think had a few areas under construction but the place was clean and super affordable!! We loved our room and we had a relaxing time

Leisure Family

2/10

Poor

11 Oct 2025

Sabouni

Not a fan

Business Self

8/10

Excellent

03 Oct 2025

Darcy

Sonny who worked at this site was super amazing! However the lady who I called about the shuttle was rude and has no customer service skills!

Leisure Friends

10/10

Exceptional

15 Sep 2025

Maria

Staff was friendly place is quiet

Partner

8/10

Excellent

13 Aug 2025

Gail

Manager was very sensitive and kind. Accounting me at my late hour of arrival. He also allowed me to remain parked under entry way during the downpour.

Business_and_leisure Self

10/10

Exceptional

26 Jun 2025

David

Very happy with my stay. Staff was friendly. Room was refurbished and clean. Bed was cimfortable. No issues

Leisure Friends

10/10

Exceptional

13 Apr 2025

erin

Great

2/10

Poor

08 Apr 2025

yufeng

Toilet would not flush. Called front desk asked for a plunger. They told me I had to wait until morning for cleaning crew to get there. They had no plunger in the whole building. Told them I cannot stay in a room without a working toilet. Tried to cancel. Was told I needed to contact expedia to cancel. I contacted expedia. They did their best to try and cancel. When expedia call the hotel. Staff told expedia I never mentioned anything wrong with the room. There is a camera right at the front desk. I know they have me on cctv trying to cancel. But they lied to expedia. Do not stay here. Did not get a refund. Did not feel safe here. RFID lock on door only had one screw in it. Had my two kids with me. Did not feel safe here.

Leisure Family_with_children

2/10

Poor

29 Mar 2025

Andrew

Never again

Self

8/10

Excellent

04 Mar 2025

Lisa

Good, for the price

The room was clean and tidy. Took over 10 minutes for anyone to come to the front desk to check in. There was a homeless guy sleeping in the stairwell.

Self

10/10

Exceptional

17 Feb 2025

Santiago

Great hotel

Business_and_leisure Family

10/10

Exceptional

24 Oct 2024

Amy

Room is very clean.

Leisure Partner

6/10

Pleasant

19 Oct 2024

Zahdang

Good

Business_and_leisure Friends

10/10

Exceptional

01 Aug 2024

Shontelle

It was clean. Area was kind of sketchy but safe

Leisure Family

6/10

Pleasant

17 Jun 2024

Suzanne

Not a bad stay for the price, hotel needs lots of updating.

10/10

Exceptional

07 Jun 2024

mario

Great staff very helpfull will stay again for sure

Business Family_with_children

4/10

Poor

01 Jun 2024

Natalie

Everything was “under maintenance.” The pool, the water fountain. There was no elevator. The breakfast was extremely limited. Water pressure in the bathroom was very weak. Our room/the air conditioner had a very musty smell.

Business_and_leisure Family_with_children

2/10

Poor

20 May 2024

natalie

Good try but still needs help

We got a jetted tube room !! Didn’t work- asked if had anything else with! No response! Didn’t get when showing worker what wrong with tub. Had no clue what doing. Asked for discount, not a good vibe

Friends_and_family Family

4/10

Poor

17 May 2024

Alexus

I booked this hotel specifically because it said there was 24 airport shuttle available. After I said that we would need a shuttle, the man asked me \"What time does your flight leave?\". I tried to instead just tell him when I wanted to leave the hotel because when my flight leaves isn't his business. He asked to see my ticket, which I also didn't think was really his business, but I still showed him. He then proceeded to tell me when I needed to leave because he \"has more experience and knows the area better\". I may be young, but I have been traveling my whole life. I like to be at the airport at least an hour and a half before my flight departs. He just wrote down on his paper when he decided we were going to leave. I went back to the front desk and told him that wasn't going to work for me and I wanted to leave earlier than that. He argued with me but said he would see because his driver is 65-75 and might not be able to wake up that early, but said he would call and let me know. After and hour I called the front desk to get confirmation because I had to be up at 2:15 am and I wanted to go to sleep. He responded by saying \"I already told you that if the driver doesn't show up, I will call an Uber.\" I am not waiting around to see if the driver shows up and then waiting longer for an Uber when I have a flight I need to get to. Ultimately I asked him to just cancel the shuttle and I put in a reservation for an Uber. Overall he was rude and condescending. 👎👎👎

Business_and_leisure Partner

4/10

Poor

16 May 2024

Marilyn

The pool was closed but yet it was advertised as open. The breakfast options were limited and the few items there were stale. The hotel lobby bathroom was out of order which was very inconvenient. The house keeping staff were so kind and helpful. Wish I could say the same for the front desk staff. They were not friendly and lacking in hospitality. This stay was not worth the money I paid for it.

Business Friends

6/10

Pleasant

10 May 2024

Jacqueline

Read the reviews and saw that it was a new property so I thought I was getting a great deal with the rate. It is not new, just partially renovated. The staff was nice enough, the room was spacious and the bed was comfy. It has two levels but no elevator, so if you have luggage you're carrying it up the stairs. My room had a weird smell I couldnt get rid of, probably came from the AC unit which was unplugged when I first entered the room. The property reminded me of Army barracks. I would not rebook.

Leisure Self

4/10

Poor

05 May 2024

Marilyn

The pool was closed but yet it was advertised as open. The breakfast options were limited and the few items there were stale. The hotel lobby bathroom was out of order which was very inconvenient. The house keeping staff were so kind and helpful. Wish I could say the same for the front desk staff. They were not friendly and lacking in hospitality. This stay was not worth the money I paid for it.

Business Friends

10/10

Exceptional

05 May 2024

Tanya

I had an overall great experience

Business_and_leisure

10/10

Exceptional

04 May 2024

Tanya

Very clean

Business_and_leisure Family

10/10

Exceptional

27 Apr 2024

Bryan

Nice

Business Family

8/10

Excellent

22 Apr 2024

Lourdes

The room was clean and comfortable. The staff was polite and professional.
The breakfast was typical \"continental\" style. However, in a time when many hotels are eliminating complimentary breakfast, we appreciated the courtesy.

Leisure Partner

8/10

Excellent

23 Mar 2024

Carrie

Property seams fairly new so that’s nice. We’re actually Hilton people but needed something quick with a budget so for the price it’s good. Although walls seem a little thin and can hear people talking in next room.

Leisure

8/10

Excellent

15 Jan 2024

Ben

Ok so honestly pretty nice hotel. My only gripe is that it said free airport shuttle which they did not offer

6/10

Pleasant

30 Dec 2023

Dwain

Not so sure stay

While the check in was easy the continental breakfast was less than desirable. The bathroom was damaged. Would probably not stay there again.

Partner

2/10

Poor

20 Nov 2023

Verified traveler

Would not recommend...

Dirty rooms,Outdated. Stayed three night. Rooms were cleaned one time, no fresh towels provided. Beds were hard as a rock. Only two 16 inch pillows provided per bed. Ask front desk for more pillows was told No. Location was convenient but thats the only good thing. Breakfast was from 6am to 9am but everthing was gone by 8am. Very little seletion to choice from powdered eggs bacon or cereal was it.

Friends_and_family Family

4/10

Poor

16 Oct 2023

Dottie M

When I checked in it was fine. The remote did not work in the room, nor did the phone so I got to walk a very long way to the front desk where the remote had a battery change and then apparently a different remote, it did allow me to change the channel but not adjust the volume or turn it off so I could almost hear the TV from the bed. There was no way to adjust the temperatire in the room or turn on the fan to drown out the noise from the highway, I was almost warm. The pillows were the size of decorative sofa pillows and I was almost comfortable. Then the shower was a real challenge, it took 2 employees to figure out how to divert the water to the showerhead. Then when the water is on the showerhead it slides down the pole and sprays your stomach so you can almost have a good shower. It you want to almost it then this was fine. I prefer to be all the way comfortable. warm and not annoyed.

Leisure Self

10/10

Exceptional

27 Sep 2023

Brett

Great Overnight Stay!

We had a great overnight stay here. We arrived from our flight around 10pm but our luggage did not. We last minute decided to stay overnight in Tulsa instead of continuing our trip on to Eufaula. We picked this hotel because of the airport shuttle and also the price. We were picked up by the owner himself, he had just sent his driver home for the night right before we called. On the way to the hotel he offered to make a detour for us to get something to eat, he was very thoughtful. The hotel has been recently updated and was clean and shiny. The bed was comfortable a/c worked great all in all this place couldn't have been any better for what we needed a good night's sleep.

Partner

10/10

Exceptional

08 May 2023

Chalet

Very friendly hotel staff!! I would definitely stay again made my 1st time in Oklahoma enjoyable

Self

10/10

Exceptional

18 Jan 2022

Jennifer

Nice place. I have stayed here many times and would recommend it.

Self

8/10

Excellent

17 Dec 2021

Gary

Breakfast was very very very very limited, hardly had anything…

Friends_and_family Family

6/10

Pleasant

23 Nov 2021

Nicole

It was ok

It was ok nothing fancy or above average, the office chair was falling apart in the room

Self

8/10

Excellent

20 Aug 2021

Verified traveler

Property was ok, Staff was nice. Room was spacious, exit driveway has monster crater almost all the way across. Bed was hard, could feel the spring coils, and pillows are standard size rather than king or queen size On a king size bed.
Jet tub/ shower combo was scummy and slick , but water pressure was good. Breakfast - mediocre.

Business Family

8/10

Excellent

26 Jul 2021

Janel

No frills hotel that aims to please.

Very helpful staff that is eager to help with your accommodations.

Friends_and_family Family

10/10

Exceptional

07 Jul 2021

Verified traveler

The woman at the desk was outstanding. She wasn’t at the desk when I checked out, but she was quick to follow us all the way out to our vehicle to give us back our full deposit. She is wonderful and I’m grateful for her! That night’s stay really refreshed my mind and was JUST what I needed!

Leisure Family_with_children

10/10

Exceptional

18 Jun 2021

Verified traveler

Close to what we needed

Leisure Family

4/10

Poor

14 Jun 2021

Mari

NEVER NEVER STAY HERE !!!

N0 shower curtain in room, hair in bathtub, mold on sheets, advertised pool under amenities...but it was closed, woken up at 6:45am by maid who even walked in to clean the room!!!Worst part is the manager/owner showed NO APOLOGY OR REMORSE !!!

Friends_and_family Family

8/10

Excellent

16 Aug 2020

Ross

hotel was clean and spacious and if it were not for cov 19 it would of been a great stay

Partner

2/10

Poor

09 Aug 2020

Marie

This was one of the nastiest motels I've ever booked through Orbitz. The room stunk & the curtains were torn & had holes in them. They looked original to the motel from the beginning of time. My nephew also had a room & his was just as disgusting. I'll NEVER stay there again & I'd recommend steering clear of this place.

Business_and_leisure Family

8/10

Excellent

31 Jul 2020

Shelley

Comfortable stay

The hotel was a nice hotel, worth the cost. The only thing i didn't like was the housekeeping banging on the door at 9 am every morning to gather towels and sheets. They don't have \"do not disturb\"signs so I was woke up every morning. Other than that it was a great stay with comfortable beds.

Friends_and_family Family

4/10

Poor

18 Feb 2020

Debi

I did not like the location of the property and it was not clean. The top cover had stains on it. The bathroom light plug was shorting out. The breakfast was really poor.... No coffee was ready at 9:00 am.

Friends_and_family Family

10/10

Exceptional

12 Feb 2020

Chef

Nice stay and very welcoming the breakfast could be updated a little

Business_and_leisure Family

8/10

Excellent

01 Jan 2020

Verified traveler

Staff-super friendly and helpful.
Breakfast was not great but McDonald’s was close so one of us went there and got breakfast sandwiches

Friends_and_family Family_with_children

4/10

Poor

25 Dec 2019

Verified traveler

I requested handicapped room. This is not a refkection of the property. Expedia failed on this. The only complaint about the property was breakfast. At 6:15 it was slim pickens.

Friends_and_family Partner

10/10

Exceptional

18 Sep 2019

Verified traveler

I liked the size of the rooms, the cleanlinest of the property, and the breakfast. The staff was very pleasant and essy to talk with. There really wasn't anything that l did not like.

T

Business Self

10/10

Exceptional

04 Jul 2019

Frances

Peaceful night

Enjoyed my night in your hotel will stay again. Peaceful night of rest after a great soak in the jacuzzi tub in the room well worth the few extra dollars.

Partner

10/10

Exceptional

29 Apr 2019

Verified traveler

Nice peaceful everybody was friendly!! Good relaxing time!! Just a great experence!!

Friends_and_family Family

4/10

Poor

12 Apr 2019

Verified traveler

The bathroom was old and looked dirty, candle burn marks on the walls around the tub and the coffee bar tray was next to the toilet. Appears they tried to renovate by painting, but fell short. The worst was several questionable guests hanging out in the parking lot.

Leisure Family

8/10

Excellent

08 Apr 2019

Joe

The breakfast area is not very big. Also the pool is only kid size. Gentleman at desk was very nice. We didnt have any issues. Not a 5 start hotel but great service and worked perfectly for our weekend family get away.

Leisure Family_with_children

10/10

Exceptional

19 Feb 2019

Michael

Overall it waa a good stay. Service was good room was nice.

Business Self

4/10

Poor

19 Dec 2018

Verified traveler

It was Not clean and breakfast was closed at 9:30.

Business Partner

4/10

Poor

19 Nov 2018

Liz

I checked in on Friday afternoon. The first room I was given REEKED of smoke, and was on the 2nd floor. I immediately called the front desk. They offered to come help assist with a new room. I asked for a room on Flr. 1, or one bear the elevator, only to learn there IS NO Elevator!!!! And the nice man who came to assist let me know trey didn’t have many other rooms for me to choose from ( in other words, you better take this room, because it doesn’t get any Better!)

Room was fine. Not deluxe-very minimum standard. Duvet had burn holes in it.....in a smoke free hotel. Mattress was very comfortable (new).

Next morning, I nearly had a panic attack when I thought there was a large spider or mouse in the bathroom. Turned out to be a 1 1/2 Gecko. That didn’t bother me, but probably not everyone’s cup of tea.

Sadly, the switch in the shower to activate from bath to shower didn’t work, so we could not shower.

Overall, I would not book this hotel again. This is our 10th Hotels.com booking in 3 months, and the VERY bottom of the barrel.

Family

2/10

Poor

19 Nov 2018

Julie

Smelled like weed,everything was broken,no light covers on switch,burn holes in everything,but a non smoking room. Scared to sleep in bed. Horrible worst room ever.

4/10

Poor

10 Oct 2018

J

We have stayed here several times on our trips to Tulsa it is conveniently located for us, and the rooms are clean, the price is right. But we have found the staff to be very rude at times, very inflexible with requests that other hotels have always accommodated with a smile. They are very inflexible with late checkout, and even after staying for a week at a time, we have found them to be less than pleasant to ensure our return business. This most recent trip to Tulsa will be our last staying here. We will try another hotel, there are plenty at this price point to choose from, which is something that the management here seems to forget. I have spent almost $2,000 in stays at this hotel this year, and continue to be treated as a nuisance customer.

8/10

Excellent

11 Sep 2018

sandra

Ok stay

Room was nice and clean. Went for breakfast at 8:15. No mix for waffles. Had to ask for it . our friends had eaten a little earlier. No waffle mix.

Friends

10/10

Exceptional

09 Aug 2018

David

Nice place to lay your head

Nice place to stay. The entrance is a little tricky though.:)

8/10

Excellent

06 Aug 2018

Verified traveler

The only confusion when we booked it said it was a suite

8/10

Excellent

06 Aug 2018

Wayne

The staff are very nice but without any elevator for public use this is a limited experience for only able bodied persons. Pool was nice.

4/10

Poor

26 Jun 2018

Verified traveler

A shameful Wyndham affiliate

Dirty, broken down, sticky and dirty bedding that had burn holes and a shower tub that didn’t drained. The carpet was sticky too. The whole place smelled like a warehouse of exhaust. I asked if there was a different room and they said no. It wasn’t even full (I saw not one person besides the office clerk) and she wasn’t there until after my check in time. I arrived at 3pm (check in time) and she arrived for work at 3:15pm. The place was vacant.

6/10

Pleasant

18 Jun 2018

Mark

Oklahoma

Quick last minute option. Was ok.

Partner

10/10

Exceptional

12 May 2018

Kimberly

Staff was super great! We got our rooms for a great price. Breakfast was awesome! It was clean and comfortable.

Family

10/10

Exceptional

30 Apr 2018

Verified traveler

NICE PEOPLE

The toliet would not flush very well. We were able to pull the chain but it was a very nice hotel and we would stay there again.

10/10

Exceptional

20 Apr 2018

Verified traveler

Hotel great price n clean n new looking

Only trouble was when I first got there. Something about expedia and the hotel having to call cuz it showed non payment or something not really sured of the hold up bit the man at hotel was great. Price was great and hotel was great. Thank you much

8/10

Excellent

18 Apr 2018

CJ

Great Surprise how nice this motel was

My husband and I were very pleased and surprised how spacious and nicely decorated our room was! What a great deal it was for us as we were driving from Arizona to Michigan and looking for a very nice room for just one night.

2/10

Poor

11 Apr 2018

Patrick

awful staff

Rude staff

6/10

Pleasant

10 Apr 2018

Joseph

Not coming back

They upgraded rooms somewhat, however, dead bolts didn't work, shower valve almost impossible to work, tolit loose on floor and leaked. Did not renew for next Tulsa event. Breakfast was cold biscuits, cold gravy,

Family

6/10

Pleasant

25 Mar 2018

Brent

Tulsa on the Cheap

Friendly greeting by staff and workers. Had small TV, but good bed and clean. Not noisy since away from major highway. Poor breakfast. 6-9. We're out of biscuits at 8-30. Small dinning area that was dirty and unkept. We went for the bed and got what we paid for. Not a 4 star, but not a 4 star price.

Partner

6/10

Pleasant

21 Feb 2018

Verified traveler

Clean and cheap

Hotel is right next to major highway so you hear that all night. Also, breakfast was quite disappointing. Just some biscuits and \"gravy\" in two separate crockpots. Also cereal and a waffle maker. The room itself wasn't bad but not at all what is pictured.

4/10

Poor

19 Nov 2017

Mohammed

My Super 8 hotel stay.

I don't think they were ready for guest. For one thing the room phone was not working so I had to change my room to get a working phone. In addition, I forgot one of my items, but the hotel could not recover it for me. The most terrible thing about my Super 8 hotel was the hotel staff. The lady who was working in the morning was rude to me and I did not appreciate it.

8/10

Excellent

13 Nov 2017

Alicia

Decent for the price

We decided at the last minute to stay the night in Tulsa and wanted to keep it inexpensive. This fit the bill as far as price but it wasn't anything fancy, definitely got what we paid for. An old building but they seem to be doing repairs, overall clean, front desk staff was very friendly. We had a few issues with our key card not working to open our door and the blanket on the bed was not a king-size (was a full size flipped the other way on the bed, so you could either have warm feet or warm shoulders but not both.) Just off the highway so easy to get to/from where we needed to go. For just one night it was an overall good stay.

Partner

10/10

Exceptional

03 Sep 2017

Verified traveler

GREAT.

Granite shower walls, cast iron tubs, memory foam bed. Top dollar quality, low dollar price!

8/10

Excellent

07 Aug 2017

Verified traveler

Solid room in south Tulsa

This is a solid, conveniently located spot on the southeast side of Tulsa, right off state Rt. 51.

Family

8/10

Excellent

28 May 2017

Sheila

Great Experience

Very friendly staff, comfortable room with great bed. A couple of slight problems were fixed quickly. This hotel is undergoing renovations, but there were no problems and it is looking great.friendly, elpful

8/10

Excellent

17 May 2017

Socorro

Besides the remodeling everything was great.

Family

2/10

Poor

15 Mar 2017

Gary

Owners were very nice. Room had a smell to it. We were told pool was open, but it wasn't. So we ended up not staying. When we got a refund noticed that they had authorized payment twice on my credit card. Took 4 days for me to get my all the transactions back on my card. The only good thing about it was the owner did everything in his power to get my refunds quicker.

Family

8/10

Excellent

11 Mar 2017

Verified traveler

It was a nice, clean hotel that wasn't expensive. Would definitely stay again

Family

4/10

Poor

02 Oct 2016

Crystal

Was looking forward to the indoor pool. It was ice cold.The bathroom in my room smelled like urine. Nothing on the breakfast buffet for low carb diet. I was just disappointed all around.

Family

2/10

Poor

22 Sep 2016

JA

Not a good experience

Every time I go to this hotel they charge me extra using the excuse that I check in before 3. Their parking lot is empty no cars but they claim to not have rooms clean and available early only if they charge me extra money than what I reserve it for. The amanitities are old and outdated. The staff is not very friendly and professional. They obviously don't care thar I am a returning ct.

6/10

Pleasant

18 Sep 2016

Michael

Super 8 Southeast Tulsa

The hotel is not very busy and almost seems like you are alone in it at times. No food or stores within walking distance but very friendly staff and good room for the value.

6/10

Pleasant

10 Jul 2016

Verified traveler

The staff was very helpful and friendly. The manager contacted me prior to my arrival to inform me of what appeared to be an accidental double booking so I wouldnt be charged. The receptionist was great and even recommended her favorite places to eat that delivered. 5 stars for the staff. The cleaniness of the room was good, but the light switches and the phones looked dirty and the room was pretty dark even with all the lights on.

Family

6/10

Pleasant

05 Apr 2016

Richard

Not a bad place for the money

Not a bad place for the money. The hotel did have some wear and tear in the halls, but the room was in great shape. Internet was fast and reliable. Continental breakfast had one of those waffle makers, which I love. Downsides: the toilet tank is surprisingly loud and would randomly start filling up in the middle of the night waking me up. Road access was annoying.

8/10

Excellent

29 Feb 2016

J & J

Two Star Expectations for a Two Star facility.

The hotel is generally okay. When I booked the room with expedia it was the only room for the price. When I got there I found out why. We checked in and onthe end where our room was there was construction trash piled outside. After we got in the room there was hammering and drilling in the room above us. At 8:15 Sat morning it started again. On check out I voiced my concernand they said you should have called the front. I told them I did not stay there to manage the problem. They knew exactly where the construct was and exactly where my room was. Good deals seem to always have catch.

4/10

Poor

21 Jan 2016

Verified traveler

fair/poor

So when I booked this hotel, it stated there was a pool and fitness. Well needless to say they were both under construction and if I would have known when I booked it on hotels.com I wouldn't have stayed there cause i went to relax and couldn't do that had to go to a fitness center and pay for there equipment. I don't think that was fair. So I think that they should have disclosed that under there hotel. For whatever length it was down. Ok and not having breakfast ready at it's scheduled time either was kinda of a pain when you need to leave by a certain time, or you have to let them know that they are out of a product during breakfast time. Also please respect your clients and don't watch preaching shows when for yourself when are asked to watch the local news and weather so us as clients know whats going on in a city we've never been.

2/10

Poor

01 Dec 2015

Johnny

NIGHTMARE

Nightmare, would really like a refund, nasty, bugs, front personal let my 4yr. Old out the door without supervision, lost him for hours, will not ever stay in your hotel again.

Family

8/10

Excellent

26 Nov 2015

herbert

bowling trip

Hotel was under going remodeling which made it difficult the hallway at times. A sense of understanding made this a little more acceptable

8/10

Excellent

12 Nov 2015

Linda

OK place to stay.

Just an overnight stay. Enjoyed the pool. The hot tub was great. Beds were really firm, but slept like a rock. All in all, well worth the price. Check in was a breeze and the clerk was a peach.

Partner

2/10

Poor

11 Oct 2015

Verified traveler

You get what you pay for

Terrible neighborhood. Very outdated rooms. We felt very unsafe the entire time. A side door entrance next to staircase was broken and did not close. Anyone could walk thru the door and up the stairs if they wanted. I advised the front desk and was told they'd take care of it that evening. The next morning it was still open. The bathroom light bulbs flickered the entire time. The carpet was torn in several places. The paint on the walls were chipping.
Its not horrible but it's cheaper because well you get what you pay for. It's an overall clean hotel. Nice staff. Breakfast was good.

Family