Name: Quality Inn Broken Arrow
Address: 2301 W. Concord St., Broken Arrow, 74012, US

2/10

Poor

30 Jun 2026

. Michael

I STAYED THERE AND IT WAS A EMERGENCY STAY AND IT WAS A DWARF AT THE COUNTER THAT WAS VERY RUDE AND DISRESPECTFUL IF I DIDNT BOOK THREW A THIRD PARTY AND IT WAS LATE AND RAINING I WUD HAVE ASKED FOR A REFUND

Self

2/10

Poor

28 Jun 2026

. Michael

I STAYED THERE AND IT WAS A EMERGENCY STAY AND IT WAS A DWARF AT THE COUNTER THAT WAS VERY RUDE AND DISRESPECTFUL IF I DIDNT BOOK THREW A THIRD PARTY AND IT WAS LATE AND RAINING I WUD HAVE ASKED FOR A REFUND

Self

6/10

Pleasant

21 Jun 2026

Tamela

It was decent to stay.

Friends

2/10

Poor

15 Jun 2026

Andrew

The whole property needs to be updated/remodeled.

Self

4/10

Poor

07 Jun 2026

Jason Devon

AC worked room was clean. Breakfast was inedible. Workout equipment broken

Family

10/10

Exceptional

28 May 2026

Michael

One of the better 2 star places I've stayed at.

Self

4/10

Poor

25 May 2026

Samuel

the property smelled like smoke. it was hard to keep the smell out of the room

Partner

2/10

Poor

13 May 2026

Dennis

Parking was easy. Reservaytion system sucks. The room was filthy and in VERY poor repair!

Partner

8/10

Excellent

13 May 2026

Carol

rooms were clean, staff helpful and friendly, parking very good, good location for me.

Family

10/10

Exceptional

10 May 2026

Katherine

Great quite place

Family_with_children

10/10

Exceptional

19 Apr 2026

Margarito

Clean rooms, indoor heated pool and great staff made this experience a great one at an affordable price!

Family_with_children

10/10

Exceptional

06 Apr 2026

Carol

Pool was too small and didn’t use it. Felt the parking was safe. I really enjoyed talking with the housekeeping staff.

Pet

8/10

Excellent

04 Apr 2026

Jinny

Clean room. Comfortable bed. Not much for breakfast.

Partner

8/10

Excellent

30 Mar 2026

Joel

Staff was helpful and polite. Room was clean, everything worked (hair dryer, tv, coffee maker, frig, ac). Two big towels, but one wash cloth and one hand towel. Easy access, seemed to be a safe area. Pleased with my choice!

Self

10/10

Exceptional

20 Mar 2026

David

For the price this is an excellent place to stay for a night or two. It’s not luxury but it’s a great place for the price.

2/10

Poor

07 Mar 2026

Allen

Sketchy people. Facilities bad

10/10

Exceptional

28 Feb 2026

WAYNE

Everything was great

Partner

10/10

Exceptional

23 Feb 2026

Ta Lara

Staff was nice and helpful. The room was clean. And very little noise.

8/10

Excellent

22 Jan 2026

Robert

Clean room, indoor pool

Friends_and_family Family

2/10

Poor

19 Dec 2025

Laquitta

The clerk was so rude and yelled at me

Self

10/10

Exceptional

15 Dec 2025

Anthony L.

Roof was clean, air-conditioning worked just fine. Heater worked just fine. Yes I tried both the heater and air conditioner. Safe. Quiet.

Pet

8/10

Excellent

14 Dec 2025

Cory

Roach infested

8/10

Excellent

23 Nov 2025

Donna

Decent place, especially for the price

2/10

Poor

30 Sep 2025

Carolyn

The room was dirty and my husband was cut in the foot with tack strip nails coming out of the threadbare carpet. Breakfast consisted of dry cereal (no milk), sausage and waffles. That’s all. Definitely not represented by what was pictured in the Expedia site. The staff were rude when we asked for better accommodation. There was no hot or even warm water coming out of the bathroom sink, even after running the water for several minutes. We did get a refund, but they charged us for the 2nd day even though we left at 1 pm. I will never stay here or at any other Quality Inn again.

Leisure Partner

8/10

Excellent

16 Sep 2025

Douglas D

Everything was fine. Breakfast was just ok.

Leisure Partner

10/10

Exceptional

03 Sep 2025

Mike

.

8/10

Excellent

02 Sep 2025

Tonia

Room was very clean

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Greg

Dry food experience.

10/10

Exceptional

28 Jul 2025

Daniel

Enjoyed the stay, quiet and convenient!

Leisure Partner

2/10

Poor

22 Jul 2025

Inez

We got there I reserved 3 rooms and all 3 were dirty the beds had bed bugs when my family set on them they started to itch my son in law had all his back full of rash it smell like dogs house. It was terrible

Leisure Family_with_children

4/10

Poor

28 Jun 2025

Judith

The carpets in the hallway and my room had a smell of marijuana and tobacco smoke. I doubt that the carpets had been cleaned in years, if ever. It has “No Smoking within 50 feet” of building, yet people were smoking right by the doors. One man had his room window open while he was visibly smoking. I would never stay there again.

Leisure Pet

2/10

Poor

20 Jun 2025

Donald

HOTEL SMELLS
Air conditioner was TURNED OFF. Room was very hot air conditioner was VERY NOISY.
NO BREAKFAST
NO ELEVATOR
For the cost it’s not worth the stay.
TV Remote didn’t work either.

Leisure Self

10/10

Exceptional

07 Jun 2025

Laquitta

5stars

It was amazingly comfortable

Partner

8/10

Excellent

04 Jun 2025

James

.

6/10

Pleasant

04 Jun 2025

Joan

Disappointed with property overall. Room was ok for one night. Card key did not work well. No elevator.

Leisure Pet

6/10

Pleasant

03 Jun 2025

Ralph

Affordable but uncomfortable

Bed was too hard and the property was in need of repair. Otherwise it was affordable and clean

Business

8/10

Excellent

20 May 2025

Dan

Property is dated and had a slight smell

Leisure Self

8/10

Excellent

09 May 2025

Hector

Decent property for the cost

Business Self

8/10

Excellent

20 Apr 2025

Angie

We

Business

10/10

Exceptional

17 Apr 2025

Yanko

good place to spend a night or week end. Very clean.
Only suggestion is in the breakfast, need to include more fruits.

2/10

Poor

13 Apr 2025

Danielle

Bad stay

I paid full price online and was told when I checked in I had to pay a 100$ deposit that I didn’t know I had to pay
The service was horrible
I would never go back or recommend

Friends_and_family Family

8/10

Excellent

21 Mar 2025

Damon

😀

Business Self

4/10

Poor

18 Mar 2025

craig

Nas

2/10

Poor

17 Mar 2025

Steven

The man at the Front Desk was Very Unprofessional and Cancelled my Stay, and he raised his voice at my wife on the phone most Unprofessional Front Desk Staff I’ve ever encountered

Leisure Family

4/10

Poor

15 Mar 2025

Christina Gail

I wish that they would update a lot in the hotel it's kind of run down door would not shut had to slam it to even get it to close shower couldn't even stand underneath it too short for someone that's 5'7 bed squeaking when sitting on it carpet seemed really dirty

Leisure Partner

8/10

Excellent

11 Mar 2025

craig

Thanks

6/10

Pleasant

07 Mar 2025

David

I have stayed here many times and will continue to stay here in the future. The family that runs it is very nice and friendly. The room I stayed in this time was very rundown, unfortunately and not up to standards. It is still worth the price though.

Business Self

2/10

Poor

02 Mar 2025

Paula

Not a good experience at all. Reserved a king room and was given a double queen. Desk clerk basically said that he how he received the reservation. Half an hour after being in our room, he called to advise he had a king room. At checkout, was charged a fee for smoking. Not us but the guys smoking weed across the hall. Had to get cleaning staff to admit it was not our room but across the hall. I’m thankful I checked my receipt before I left. Never again!

Leisure Pet

6/10

Pleasant

01 Mar 2025

Christina Gail

Hotel needs some work

Leisure Partner

6/10

Pleasant

17 Feb 2025

Eligio

Good staff there were just a few things that were old and falling apart

2/10

Poor

08 Dec 2024

Michael

The room door would not open, even with front desk master key. We stayed for two nights and had to have the front desk open the door every time. They kept saying they would fix it, but didn't. The bathroom light made a terribly loud buzzing/screaming sound every time the switch was on. We requested to change rooms multiple times due to these issues and kept getting a runaround answer. We realized we left an important item and called the front desk for help and asked to pay to have them ship the item to us as we live 5.5 hours away. The front desk attendant rudely stated that they dont do that.

Do not stay there for any reason.

Family

4/10

Poor

10 Nov 2024

Verified traveler

Hateful worker.

Hotel was kind of outdated, and the night worker was rude. I mean I don’t mind paying a deposit but $100 I mean I’ve never been charged that at a nicer hotel before. This place wasn’t even worth the $99 I paid for the room. Worker tried telling me it was mandatory at every hotel, but I stay in hotels a lot almost every weekend and $25 is the most that’s ever been charged. Then was told that I couldn’t have 5 people sleeping in my room and that my son being so young didn’t count, and that even with him it could only be 2 adults and 2 kids, (which is Carly what we had was 2 adults and 2 kids) she then turned around and said that they are strict there and that if it were anyone else they would have to charge me $20 or so extra for an extra person. I do understand that but I’ve never been charged extra for an extra person and she just kept contradicting herself. To be honest my family and I will never be back there to stay again. Considering we spend almost every weekend in hotels for travel ball I will stay away from this hotel chain all together. I will say the guy upon check out was much nicer and didn’t give us any problems.

Friends_and_family Family

4/10

Poor

05 Nov 2024

Josh

I know it is a cheaper hotel but it’s the first one of this chain where I was worried about bed bugs.

Friends_and_family Family

8/10

Excellent

11 Oct 2024

Jeffrey

Great for the price

Leisure Self

4/10

Poor

09 Oct 2024

Calvin

There was no available beverages or snacks, and the ice machine was nonexistent. There was no secondary lock on my door.

8/10

Excellent

29 Sep 2024

Jeannette

We were on a 30 day trip and chose places with a breakfast and when we got there a sign was posted that there was no breakfast. When I asked I was told it had been for awhile. Then remove it from the site.

Leisure Partner

2/10

Poor

17 Sep 2024

Jason

This place is so rude and disrespectful

The front desk people were so rude to us. The house keepers are very rude. They would knock on our door everyday we were there demanding to clean the room with such disrespect. I’m literally disgusted with this hotel. When I came and got my 100 despot back the guy literally took his time and told me how bad I left the room which was not true at all. I keeped it clean as a whistle the only reason why they thot that because they didn’t like dogs at all and mine were service animals

Friends_and_family Family

8/10

Excellent

08 Sep 2024

Anne

The staff was excellent and the rooms were clean. The only complaint I would have is the bed was a little uncomfortable. The price was right and close to everything I needed

Business_and_leisure Partner

10/10

Exceptional

01 Aug 2024

Kristy

Wonderful stay!!

Wonderful service. Very accommodating. Great breakfast! Indoor pool. Very safe

Friends_and_family Family

4/10

Poor

25 Jul 2024

Christina Gail

Didn't like the fact that i had to pay a $100.00 deposit to stay when i booked it through Expedia not happy

Leisure Partner

2/10

Poor

18 Jul 2024

Jeremiah

Dont stay here!

Dirty, run down and dated. The worst staff. Held our $100 deposit for almost a week. I don't care how cheap it is do not stay here.

Partner

8/10

Excellent

14 Jul 2024

Jennifer

When I first arrived to the hotel which was pretty late after driving a whole 3 hours to come see a family member they wanted to take more money besides what expedia had already taken off for the room I had no cash on me and no money left for a deposit and one of the gentlemen was very helpful I then got in my room and a few things were wrong with the room he quickly put me in another room where all the amenities were then working and I appreciated his help and his very wonderful attitude and being so helpful it was greatly appreciated and much needed and I would stay there again in a heartbeat

Leisure

10/10

Exceptional

14 Jul 2024

Breann

I’ve stayed here a few times and it’s really clean, no bed bugs or blankets with cigarette holes. Always smells clean. A pool, gym and a washer and dryer. Not bad at all for the price.

8/10

Excellent

08 Jul 2024

Stu

I was a bit concerned after reading some of the older reviews (bad smell, bedbugs!) but I must say that I was pleasantly surprised. The room was clean, the staff professional if not talkative, the bed was quite comfortable. The only smell was in the hallway, and it was reassuringly bleachy! The continental breakfast was a bit disappointing in content (or lack thereof) and variety (same every day). But for less than $50 a night, I can't remember a better bargain!

Leisure Partner

10/10

Exceptional

27 Jun 2024

Christina Gail

Very nice staff

Leisure Partner

10/10

Exceptional

25 Jun 2024

Fardin

.

Leisure Friends

4/10

Poor

18 Jun 2024

Aaron

The AC stoped working

Leisure Family_with_children

2/10

Poor

25 May 2024

Andrew

The breakfast tasted old the pool was small and dirty the fitness center was basically a small closet with broken equipment my toilet didn't flush so we had to walk to QuikTrip I was told if I wanted my puppies it was gonna be 84$ per puppy per night if we had any guests it was 50$ per guest per day the AC barely worked and when I went outside to smoke I was told to put it out or be banned from the property I will never stay there again

Leisure Family_with_children

6/10

Pleasant

24 May 2024

Sandra

Good

Business Self

6/10

Pleasant

06 May 2024

Capt Scott

The night staff acted like they didn't want to be there. The breakfast was late getting set up both days of our stay. There was cereal available, but no milk. The room was very dated. Bed was comfortable. There were several vehicles in the parking lot with people inside smoking dope. So much so, the smell invaded my vehicle.

Leisure Partner

10/10

Exceptional

04 May 2024

Jimmie

It was good

Leisure Family

10/10

Exceptional

15 Apr 2024

Chris

Just good

Partner

6/10

Pleasant

08 Apr 2024

Tiffany

The staff was very nice, however it wasn’t very clean and there were some ants crawling around in different places of the room. Also the AC doesn’t work well so the room gets very warm.

Leisure Friends

6/10

Pleasant

07 Apr 2024

LeAnn

It was an ok hotel

Leisure Family

8/10

Excellent

03 Apr 2024

Jacklyn

Satisfied Guest!

The service was very satisfying. We've stay several days - due to our business obligations - the room was serviced each day. Very appreciative of that.

Business

6/10

Pleasant

21 Mar 2024

Sharon

The room was ok, the shower didn't work. The breakfast sucked. The front staff was not very nice, but the housekeeping was very friendly. The room was ok but I'm not going to stay there again.

Leisure Family_with_children

8/10

Excellent

09 Mar 2024

Ruci

Good experience.

Business_and_leisure Pet

4/10

Poor

08 Mar 2024

Genevieve

Review

Breakfast was below average...creamer was the cheap powdered creamer...There was sausage, no bread of any kind, no eggs...just waffles and sausage.We were there for a funeral, we got to BA at 1:30 asked if we could check in early...told no, I was hoping we could change, service was at 3:00. The person I spoke to was very rude, I understand we could not, but the gentleman told me if I had read the website I would have known check in was 3:00. Honestly, I didn't read everything on the website, we had just lost a family member and I just wanted to find a place to stay. Needless to say, we will no be back.

Friends_and_family Family

6/10

Pleasant

29 Feb 2024

Jacklyn

Pretty Decent Stay.

The stay was decent - one night. The biggest issue I've had with the room as the bathtub faucet. It was very difficult to work the faucet. It was very hard to switch to shower mode. Very tight.

Business

10/10

Exceptional

27 Feb 2024

Madi

Quite and left unbothered

6/10

Pleasant

27 Jan 2024

Linda

Our room was clean. Morning staff person was rude. We asked for butter for our waffles and he said no. Seriously? I realize this is a budget hotel and typically it is just fine but dry waffles and undercooked (as in pink) sausage, doesn't cut it.

Leisure Partner

10/10

Exceptional

23 Jan 2024

Joshua

Great customer service

Leisure Partner

4/10

Poor

20 Jan 2024

Verified traveler

Not great!

The room is a scary Halloween color, the bathroom is falling apart with the shower splitting and looks like it has been caulked several times. At some point you need to replace stuff.

Self

10/10

Exceptional

12 Jan 2024

Timothy

Great Value for the money.

A good clean economical place to stay

Business

10/10

Exceptional

04 Jan 2024

Timothy

Budget Friendly

From check in to check out, greeting was warm and friendly. Accomodations were clean and comfortable. Very reasonable price for two queen beds. Would highly recommend to anyone on a budget.

Friends_and_family Family

6/10

Pleasant

01 Jan 2024

Christopher

Decent lower rate hotel

One night stay for a New Year's Eve casino trip. Decent lower budget room, good cable, clean room. Had problems with our door keys even after having them reprogrammed twice. Ice maker was out of service. Good refrigerator. Comfortable mattress. Good breakfast with a waffle maker and sausage patties. All things considered, we'll stay here again for under $60 a night.

Partner

4/10

Poor

29 Dec 2023

Jackie

The rooms need to be updated

Leisure Partner

10/10

Exceptional

25 Dec 2023

James

The place was very clean and maintained

Friends_and_family Family

4/10

Poor

23 Dec 2023

Jackie

There where bones in the sink and the towel for the floor was wet and the sheets had holes in them

10/10

Exceptional

23 Dec 2023

Rhonda

Staff was very friendly! Room very clean! Bed very comfy!

6/10

Pleasant

17 Dec 2023

Ashley

Very outdated, bed was hard, one room smelled like cigarettes.
They do not offer conjoined rooms.
Breakfast was not great.

Leisure Family_with_children

6/10

Pleasant

02 Dec 2023

Stephanie

No elavotor

Business_and_leisure Partner

2/10

Poor

25 Nov 2023

Spencer

Can't enter room

Business_and_leisure Family_with_children

8/10

Excellent

05 Nov 2023

Charles

We had a pleasant stay. Breakfast was the usual motel breakfast.

Business Family

10/10

Exceptional

29 Oct 2023

James

staff was curteous and helpful

Leisure Self

2/10

Poor

28 Oct 2023

Michael

Didnt even stay, deposit was higher than mentioned and hotel was a dump...

10/10

Exceptional

02 Oct 2023

Edna

My visit here is very accomodating. I plan to stay another night. Clean entrance, professional
and accessible clerk, and clean spacious room are just a few of the pluses. I plan to stay another night. Thank you Quality Inn of Broken Arrow, OK.

Business Self

8/10

Excellent

24 Sep 2023

Dee

Rented for our anniversary

The room was decent, they do change a $100 cash refundable deposit at check-in that's not mentioned in the ad or at checkout. The breakfast was ok and the location is good.

Partner

4/10

Poor

17 Sep 2023

bobby

The staff were friendly, and the desk was staffed all night. Bed sheets were clean but horrible, banklets had cigarette holes, toilets were broken. A stairwell was closed off because of months old water damage and loose wires were hanging everywhere. The one stairwell open wasn't lit well enough. On the plus side there was a Hampton next door.

Leisure Family

6/10

Pleasant

16 Sep 2023

Charity

Older facilities but clean. Needs some minor upkeep like paint and repairs. Staff didn’t have our room ready at check. No extra toweling in room.

Leisure Family