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The Kayseri Loft Hotel

Kayseri · Turkey

Germir Mah. 1777. Sok. No:39, 39View location

8.4/10Excellent563 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.6/108.6
Condition8.4/108.4
Neighborhood8.6/108.6
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Kayseri Loft Hotel

WELCOME TO THE KAYSERI LOFT HOTEL You will be welcome and entertained differently when you'll be the guest of Loft Our first aim is to offer as much peace as your home, but more than what you have at home.

You can watch the perfect view of the Erciyes mountain from all our rooms. With the spa, sauna, turkish bath, pool and many more relaxing facilities, you can purify your soul and have a pleasant time.

While tasting the unique tastes of the world cuisine from the hands of our award-winning chefs, you can experience music and tastes from different cultures at special event nights for our hotel. You don't have to stay to stay in The Kayseri Loft Hotel.

We host for meetings, engagements, henna, special banquet events and your special organizations.

Read more about this hotelShow less

A stay at The Kayseri Loft Hotel places you in the heart of Kayseri, within a 10-minute drive of Kayseri Castle and City and Mimar Sinan Museum. This family-friendly hotel is 1.4 mi (2.2 km) from Cifte Kumbet and 1.8 mi (2.9 km) from University of Erciyes.

Make yourself at home in one of the 85 air-conditioned rooms featuring minibars and LED televisions. Your memory foam bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Bathrooms feature showers, complimentary toiletries, and hair dryers. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Kayseri? This hotel has 2142 square feet (199 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 4:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No alcohol served onsite Events/parties allowed Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees) Only cats are allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Alcohol is not served at this property.
    • A car is not required for transportation to and from this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
    • Tax ID - 0490365401
    • This property accepts credit cards, debit cards, and cash
    • Parties and events are allowed on site
    • Long-term renters welcome
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 2022-38-0002
    • Guests may be permitted to bring a pet (birds or cats only) with advance notice. Dogs are not permitted.
    • Property Registration Number 2022-38-0002
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately TRY 449 to 899 for adults, and TRY 349 to 649 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Futon bed fee: TRY 30 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    Turkish

Nearby attractions

Cifte Kumbet 1.5 km / 0.9 mi
University of Erciyes 3.3 km / 2.1 mi
Forum Kayseri Shopping Mall 5.6 km / 3.5 mi
Republic Square 5.6 km / 3.5 mi
Sirin Aquapark 5.8 km / 3.6 mi
Archaeological Museum Kayseri 5.8 km / 3.6 mi
Twin Minaret Madrasa 5.9 km / 3.7 mi
Hunat Hatun Mosque 5.9 km / 3.7 mi
Sahabiye Medrese 5.9 km / 3.7 mi
Kayseri Clock Tower 6 km / 3.7 mi
Kayseri Castle 6 km / 3.7 mi
Kurşunlu Cami 6 km / 3.7 mi
Mahperi Hunat Hatun Complex 6.2 km / 3.8 mi
Ataturk House Museum 6.3 km / 3.9 mi
Atatürk Evi 6.4 km / 4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2019
  • Total number of rooms: 85
  • Number of floors (main building): 11
  • Junior suites: 9
  • Suites: 9
  • Family rooms: 9
  • Accessible rooms: 1
  • hotel
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Show 92 more facilities & services
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hire
  • Transfer service
  • Secure parking
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Launderette
  • Bicycle hire service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Oven
  • Dining area
  • Clothes dryer
  • Grill/BBQ
  • Ski storage
  • Library
  • Electric kettle
  • Bikes available
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant: 2
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Banquet hall
  • Swim-up bar
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • Conference hostess
  • Secretarial service
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • Fax
  • Indoor freshwater pool: 1
  • Sun loungers
  • Children playground
  • Entertainment programme for adults
  • TV lounge
  • Theatre / auditorium
  • Game room
  • Sauna
  • Turkish bath (hamam)
  • Massage
  • Spa treatments
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Brunch
  • Buffet dinner
  • À la carte dinner
  • Breakfast and dinner
  • Half Board
  • Special dietary options
  • Gluten-free meals
  • Fitness
  • Cycling / mountain biking
  • Darts
  • SkiingExtra charge
  • Ski passExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Kayseri Loft Hotel

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE MOUNTAIN VIEWTWIN • DELUXE MOUNTAIN VIEWTWN.DX-VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Kayseri Loft Hotel

    TWIN DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE MOUNTAIN VIEWJUNIOR SUITE • MOUNTAIN VIEWJSU.VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Kayseri Loft Hotel

    JUNIOR SUITE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE MOUNTAIN VIEWDouble or Twin • DELUXE MOUNTAIN VIEWDBT.DX-VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Kayseri Loft Hotel

    Double or Twin DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE MOUNTAIN VIEWQUADRUPLE • DELUXE MOUNTAIN VIEWQUA.DX-VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Kayseri Loft Hotel

    QUADRUPLE DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE MOUNTAIN VIEWSUITE • DELUXE MOUNTAIN VIEWSUI.DX-VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Kayseri Loft Hotel

    SUITE DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE MOUNTAIN VIEWFAMILY ROOM • DELUXE MOUNTAIN VIEWFAM.DX-VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Kayseri Loft Hotel

    FAMILY ROOM DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Kayseri Loft Hotel

8.4
Excellent
563 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.4 /10
Neighborhood
8.6 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
Gonzalo
We stayed here as an overnight pit stop after a late flight on our way to Capadoccia. The hotel was really convenient for thst and the staff was super helpful after we'd made a booking mistake (our fault). Would definitely stay again.
2/10
Poor
21 Jul 2026
Ismail
We got 3 rooms for family vacation complete disaster sheets are dirty rooms are dirty no WiFi no shampoo couldn’t find anything decent in hotel won’t waste time or money with this place we arrived late so I couldn’t get another place to stay otherwise I would definitely would get another place to stay
Family_with_children
6/10
Pleasant
24 Apr 2026
Mark
Even though it is only a few years old, it is already feeling a little tired I felt.
Self
2/10
Poor
10 Sep 2025
Tania
Awful Experience – Would Never Stay Again
We arrived late in the evening with our three young children, and the first impression was terrible. The room reeked of strong cigarette smoke and instantly made me feel sick. Sadly, my children had to sleep in that smell. We had to have the doors open t 1am for an hour before we could go to sleep to air it out. We are non smokers.The pillows were like rocks, housekeeping is unavailable in the evening and the room itself was dirty in every corner and very tatty. Paint and decoration were peeling, everything looked old and dated, mixed with some modern new furnitures and it looked nothing like the modern rooms shown in the online photos which make it look immaculate. It's a 2 star hotel.
If we had arrived during the daytime, we would have left immediately. It was so disappointing, and honestly one of the worst feelings as a parent is having to put your children to bed in a room that feels unhygienic and reeks of smoke.
Pros:
The main bed was comfortable (unlike the pull-out beds).
The night receptionist was friendly.
Breakfast was decent; my family ate while I just had coffee.
Cons:
Strong cigarette smell in the room.
Pillows extremely uncomfortable.
Dirty, poorly maintained, very old décor.
No proper housekeeping.
Day receptionist was cold and unwelcoming.
Misleading online photos.
I would not recommend this hotel, especially for families with children.
Leisure Family_with_children
6/10
Pleasant
20 Jul 2025
Karen Matta
Exterior and interior is poorly maintained and appears worn. Bed and pillows uncomfortable. Sheet barely covered mattresses which had no protective covers. Towel gray and rough. Floor was cleaned but had filmy residue. Stair exit to outside was unlocked allowing anyone to go in. Overall photos are from when it was new but it has not been maintained
Leisure Family
10/10
Exceptional
11 Jul 2025
Mohamad
Very lovely and modern, would recommend
6/10
Pleasant
19 Apr 2025
Dorothy
The location was perfect for our needs. The room was clean and was serviced each day. The kitchenette was nice except it was not stocked with cookware or dishware.
Leisure Partner
4/10
Poor
19 Apr 2025
Samira
Pool was closed. Hamam smelled like mold. They changed my room because it did not have working hair dryer and lights kept flickering. Secund room was much better.
It felt like I was renting an apartment building and not a hotel.
Business
8/10
Excellent
19 Mar 2025
ABDOLREZA
The hotel had very good access and a very good location.
6/10
Pleasant
03 Jan 2025
Roland
Ultimately, we enjoyed our stay at the Kayseri Loft Hotel. The room was comfortable (albeit, rather warmer than it needed to be--everywhere in the hotel), the breakfast buffet was tasty, with a number of options, and the pool/spa/sauna area was a nice attraction for time spent at the hotel.

Some areas to consider for upgrades:

First, the room security. The door to the room does not have a peephole or a security lock that allows one to see outside without fully opening the door. This came to my attention one evening when someone was trying to use his room key to open the wrong room (my room).

Second, we had a small issue with the shuttle service to the Erciyes ski area. Our driver seemed to wander about Kayseri before heading up the hill, and when he finally did start heading up the hill, his van broke down, requiring us to shift vehicles. I realize that vehicles can and do run into technical difficulties. However, because of the time spent needlessly driving around (heading toward and away from the mountain) the driver was not aware of the vehicle issue until we had already been in the van for nearly half an hour.

Overall, we did enjoy our stay! That is the important thing to remember.
Leisure Family
10/10
Exceptional
30 Mar 2024
Angel
Very nice stay close to Kayseri airport. Staff was friendly and quick to check us in. Room was good for our family of 5. However. AC was only available in the main room and not in the inside bedroom. AC was pretty weak even at the highest setting
I don’t think it will be sufficient for summer stay.
Leisure Family
6/10
Pleasant
07 Oct 2023
Verified traveler

Not coming back -- which is a pity

A sad experience to be back after half a year and to see how much the place has been run down in the intervening months.

It is one of those hotels where clearly a lot of funds were put in initially only to be neglected afterwards.

The place is kept very clean, which is good, but the faucets are wobbly and loose, the toilet roll holder is about to drop out of its screwholes, only a selection of lightbulbs seem to function, rain enters in through doors and skylights, and so on, and so forth.

But really, all of this is forgivable and forgettable.

The real news is that the restaurant no longer serves beer and wine. The top floor used to be a lively and welcoming place after a long day of work. It's now silent as the grave.

For me this is a dealbreaker: I want to have a beer or a glass of wine with my food. Nothing excessive, of course. But whether it is a result of encroaching fundamentalism or just the same disengagement as the neglect of the rooms, it is not acceptable to drink tepid water or fruit juice with my steak or Turkish hors d'oeuvres.

I will have to find another place when staying in Kayseri. Which is a pity.
Business
8/10
Excellent
04 Jul 2023
NIKOLAI

Beautiful view on a mounting.

Nice and clean rooms in this hotel. Will stay again in the next time.
Friends_and_family Family
8/10
Excellent
02 Feb 2023
Verified traveler

Good option

Breakfast and dinner were so good. The only drawback was some technical failures. 9/10
Friends_and_family Family
10/10
Exceptional
21 Aug 2022
Syed Abbas R

A very enjoyable experience

Have a wonderful stay at this hotel. Rooms are big, spacious and service friendly and excellent. Breakfast is good and location is perfect if you wish to hire a car for stay in kayseri. Shall recommend and stay again when visit Kayseri.
Friends_and_family Family
10/10
Exceptional
11 Mar 2022
Adam
Restaurant, staff and indoor pool in winter although water could be 2 deg warmer
Leisure Family_with_children
10/10
Exceptional
18 Dec 2021
Claudia

Great place and people 👌

Was amazing time. Great people, very professional.
Friends_and_family Family
10/10
Exceptional
17 Dec 2021
Samantha

Very nice place with great restaurant and service

Very nice rooms. The customer service was excellent. And the restaurant had very tasty entrees.
Partner
10/10
Exceptional
25 Nov 2021
Verified traveler

Kayseri'de en iyisi

Odalar konforlu. İç tasarımı hoş. Spa bölümü tek kelimeyle harika. Yemekler lezzetli. Çalışanlar kibar ve güler yüzlü. Tavsiye ederim.
Friends_and_family Friends
2/10
Poor
25 Aug 2021
Ibrahim
Water comes out of the shower because of a blockage inside the shower
The pillows were so hard we couldn't sleep
There is not enough lighting in the rooms
From the moment I sat on the bed my body started feeling sensitive I think this hotel allows animals inside
Business Family_with_children
8/10
Excellent
24 Aug 2021
Marya

Pleasant

The overall experience was good. The check in was quick and easy. reception staff were great. The only negative thing was the cleaning service, They haven’t change bedsheets for the entire 9 days of our stay.
Friends_and_family Family
10/10
Exceptional
15 Aug 2021
Verified traveler
This was hands down one of the best hotel me and my family stayed at. Everything from the Room to amenities to staff were Excellent, it's 5 mins walk to Tram and a nice restaurant. The daily breakfast had numerous choice of items. The Owner & Staff were super-friendly and made our stay very pleasant. This will be my Go-to hotel if I am ever in Kayseri again!!!
Leisure Family_with_children
8/10
Excellent
08 Apr 2021
Timothy

Could do better.

It was a case of what could go wrong went wrong. Not the staff's fault but just one thing after another. First no internet in my room so I had to change rooms, then poor quality food from room service and \"mini\" drinks. The \"glass\" of wine was about 3cl. I asked the restaurant manager to come by the room to see the mini glassfull which he did. When he saw it he apologised and shrugged his shoulders with a \"nothing I can do statement. The shower was only luke warm not hot. There was a stain on the yellow leather chair. Then the free breakfast was a limited amount of items so little choice for anyone non Turkish. Little was open at the hotel so again limited choices. When I checked out the tally for room service was wrong and they had added someone else's drinks to my bill. All was resolved in the end but just things that should have been dealt with by management. I would stay somewhere else next time.
Self
10/10
Exceptional
10 Jan 2021
Sal
Amazing place to stay if you're going to the ski resorts. Prices for the shuttle could be cheaper. The hotel has incredible amenities and friendly staff to relax when you come back have room service until 2 etc.
Friends_and_family Friends
10/10
Exceptional
10 Nov 2020
Verified traveler

One of our best hotel experiences in Turkey.

Modern hotel with spacious rooms with a great layout. The breakfast was better than most hotel offerings around country. Very clean and I would recommend this hotel to anyone going to the area.
Partner
10/10
Exceptional
28 Oct 2020
mark

Good hotel

all ok, only thing that lets it down is the restaurant - NOT good at all. Also quite a distance from Capadoccia :-)
Partner
10/10
Exceptional
26 Oct 2020
Verified traveler
Beautiful and clean room, tastefully designed.
Partner
10/10
Exceptional
20 Oct 2020
Sara

Very good!

At first i got a room with no wifi, but they changed my room so everything was perfect i this place.
Enjoied my stay very much!
Self
10/10
Exceptional
08 Oct 2020
Mehmet Engin

Loft hotel

Very very nice , different than usual hotels, recidence concept. I recommend to everyone.
Business
10/10
Exceptional
11 Aug 2020
Umair
Very happy with our night spent at Kaysri Loft Hotel. Highly appreciate the customer support, really like to mention Syittan(apology if spellings are incorrect) He helped us more than expected. Thanks. Highly recommended.
Leisure Family
10/10
Exceptional
12 Jul 2020
Verified traveler

Awesome experience

Great service, clean hotel, great breakfast, convenient location. Will stay again if I visit Kayseri in the future.
Friends_and_family Family
10/10
Exceptional
28 Dec 2019
Victoria

stay with style in this amazing hotel!

The Hotel was just perfect! The decoration with such a nice taste, very clean and the staff were super kind and professional! We really recommend to stay in this hotel!!
Partner
8/10
Excellent
21 Dec 2019
Choi Yuet
It's a modern hotel with a good budget but it's already a bit old. The food in their restaurant is not.. recommended, especially the sushi, the worst ever and there is no food around. However, they have the best spa. I tried the hot stone massage and one of the best I have ever had.
Partner
8/10
Excellent
29 Aug 2019
Verified traveler
All was good and perfect and they were full of kindness
Business Self
8/10
Excellent
28 Jul 2026
Murat
Odalar temiz, balkon dağ manzaralı, bence tek sıkıntı trafik sesi
8/10
Excellent
12 Jul 2026
Kerim
Sıcak suyu bir türlü ayarlayamama konusunda sıkıntı yaşadık.
Kahvaltıda 2 Türk kahvesi için 300 tl ödemek te eksi oldu bence.
Bunlar dışında tesis genel itibariyle iyiydi
Friends_and_family Family
4/10
Poor
04 Jul 2026
Bahadir
Çok eskimiş odalar
Gürültülü
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
selçuk
Temiz ve sakin konsept olarak da güzel
Self
10/10
Exceptional
02 Jun 2026
Bilal
Herşey mükemmeldi, tavsiye ederim.
Friends_and_family Family
10/10
Exceptional
29 May 2026
Ensar
Güzel temiz bir oteldi teşekkür ederiz
Friends_and_family Family
10/10
Exceptional
25 May 2026
hasan
Fiyat performans olarak gayet iyi
Friends_and_family Family
4/10
Poor
19 May 2026
erdem
Kesinlikle vasat bir otel..
10/10
Exceptional
06 May 2026
Eda
Otelin konumu çok güzeldi odalar temiz ve konforlu çalışanlar çok kibar spa bütün yorgunluğumuzu aldı tavsiye ederim
10/10
Exceptional
23 Mar 2026
Mehmet
.
Friends_and_family Family
4/10
Poor
18 Mar 2026
Dzmitry
Su basıncı iyiydi ve yatak rahattı. Ancak odada kötü bir koku vardı; prizler, lamba ve kanepeler hepsi kötü durumdaydı.
Friends_and_family Family
10/10
Exceptional
09 Mar 2026
Gonca
Odamız temizdi.
10/10
Exceptional
08 Mar 2026
Levent
Spa kısmı yeterli
6/10
Pleasant
01 Mar 2026
Marijn
The hallways were way too dark, gave weird feeling. The room was fine, personell was great. The pool was a little coldish and needs to get a makeover, looks neglected. (and there were some floating particles in the water that were kinda plasticy)
Friends_and_family Family
8/10
Excellent
01 Mar 2026
Gökhan
Oda temizdi, kahvaltısı çeşit bol ve lezzetliydi. Fakat otele girdiğimizde farklı bir oda verildi. 4 kişilik oda almamıza rağmen 3 kişilik oda verildi. 1.5 saatlik uğraş ve bekleme sonucunda 4 kişilik odaya geçebildik. Resepsiyondaki arkadaş odayı doğru verdiğini iddia etti. Onu ikna etmek zordu biraz. Odayı aldıktan sonra belgelerinizi kaydetmeyi unutmayın..
Friends_and_family Friends
10/10
Exceptional
25 Feb 2026
Mustafa
Odalar temiz personel guleryuzlu 👍
6/10
Pleasant
22 Feb 2026
Mehmet berat
Merhabalar .oda için değerlendirme yapıyorum..yatak altlarından ve aralarından plastık bardak atıkları çıkıyor..oda yeteri kadar havalandırılmamış , fazla eşyalar odanın bir köşesine konmuş ..otelin konumu fena değil ..
Friends_and_family Family
6/10
Pleasant
11 Feb 2026
Mert
Odada lavabo gideri tıkalıydı, taharet musluğu düzgün çalışmıyordu. Onun dışında oda sıcaklığı güzeldi, restorandaki arkadaşlar güleryüzlü ve yardımseverdi. Check-in ve check-out çok kolay halloldu.
Friends_and_family Family
8/10
Excellent
30 Jan 2026
Mete
loft tarzdaki odaları genel olarak gündüz aşırı sıcak akşam soguk oluyor. odanın genişliği tatmin edici, sabah kahvaltısı yeterli, çalışanlar güler yüzlü ve yardımcı oluyorlar. havuz ve sauna kısmı otelin büyüklüğüne nazaran küçük kalıyor.
10/10
Exceptional
30 Jan 2026
Abdullah
Çok iyi
4/10
Poor
29 Jan 2026
Akif
Tesis kalitesizdi, biraz daha yüksek fiyata 5 yıldızda kalmak daha mantıklı.
Friends_and_family Family
10/10
Exceptional
27 Jan 2026
Ahmet Hakan
Otel imkanları çok güzel kayak malzemelerinizi koyabileceğiniz bir odası bile var. Odadaki televizyon küçüktü Playstation oynayacaktık, söyledik ve hemen daha büyük televizyon getirdiler. Oda temizliği iyiydi, çalışanlar ilgiliydi.
Friends_and_family Family
6/10
Pleasant
26 Jan 2026
IBRAHIM CANER
Büyük bir otel için çalışan sayısı azdı, şalterimiz attı onu düzeltmeyi bile resepsiyon görevlisi yaptı. Spa sauna çok yetersizdi.
8/10
Excellent
24 Jan 2026
Nadezhda
Genel olarak otelden memnun kaldık. Odanın ve oda ekipmanlarının temizliğiyle ilgili herhangi bir şikâyetimiz yoktu. Kahvaltı oldukça yeterliydi. Ancak odada priz sayısı yetersizdi. Bu durum bizim için çok rahatsız ediciydi! Keattle ile suyu banyoda kaynatmak zorunda kaldık. Yatak başında alışılmış prizler ve aydınlatma yoktu; yalnızca tek kişilik yatakların yanında lambalar ve prizler bulunuyordu.
Friends_and_family Family
6/10
Pleasant
18 Jan 2026
Ömer faruk
Kahvaltı yapmadık oda biraz soğuktu ama klima ile o sorunu çözüyoruz havuz u görerek tercih ettim ama su soğukdu kısacası bir daha tercih edermiyim hayır 2-3 gün kayseri de konakladım 2. Gün farklı bi otelde daha çok hizmet ve daha lüx bi otelde çok daha ucuz bi fiyata konakladım. Sonuç olarak gereksiz pahalı bi otel kayseride isim yapmış. Kendini zengin hissetmek isteyenler kalabilir
Partner
10/10
Exceptional
08 Jan 2026
Emre
Yaşadığımız sorunlarda hemen yardımcı oldular. Temizdi. Kahvaltı lezzetli ve çeşitliydi. Memnun kaldık teşekkürler.
Friends_and_family Friends
8/10
Excellent
06 Jan 2026
Kayahan
Personel nazik ve hızlıydı
Friends_and_family Family
6/10
Pleasant
03 Jan 2026
Muhammet Ali
Çalışan güleryüzlü ve yardımsever yalnız odaların ve klimaların bakıma ihtiyacı var kahvaltı lezzetli
8/10
Excellent
31 Dec 2025
Ahmet Berkant
iyi
10/10
Exceptional
30 Dec 2025
Alparslan
Güler yüzlü hizmet kaliteli
10/10
Exceptional
14 Dec 2025
ömer
Oda gayet temizdi, çalışanlar ilgiliydi. Otelin açık büfe kahvaltısı çok çeşitli ve lezzetliydi. Havuz sauna vs imkanları da gayet iyiydi. Teşekkürler.
Partner
10/10
Exceptional
26 Nov 2025
Ozgur
****
Business
8/10
Excellent
15 Nov 2025
orçun
Havuz hamam ve oda temizliğine daha dikkat edilmesi gerekiyor. Odada ve banyoda bakım yapılması gereken yerler var. 1 + 1 odanın arasındaki bölmeler açıktı. Musluk ve lavabolarda bakım gerekli. Hasar almış yerler var temizlikle de sıkıntılı durumlar vardı onun dışında kahvaltı otel olanakları konforu iyiydi bir daha tercih ederim ancak bu konuların düzeltilmesi gerekiyor
Friends_and_family Family
10/10
Exceptional
13 Nov 2025
emre
Odamız gelmeden önce temizlenmişti koku yoktu 5 kişilik bir aileyiz odamız gayet yeterli koca 1+1 daire gibi sıcacık çok rahat ettik. Havuzu soğuk gibi ama çocuklar rahatsız olmadı çok keyif aldılar. Kahvaltısı gayet yeterli tabi sabahları et ciğer yine birisi değilseniz sağlıklı bir beslenme tabağı foluşturabilirssiniz
Friends_and_family Family
10/10
Exceptional
04 Nov 2025
Zafer
Odalar temiz, personel nazikti. Gerçekten fiyatına göre çok daha iyi hizmet aldığımı düşünüyorum. İlkkez konakladım. Teşekkür ederim hizmet için.
Partner
8/10
Excellent
02 Nov 2025
Tufan
Evet
Partner
10/10
Exceptional
18 Oct 2025
BUSRA
*
Friends_and_family Family
2/10
Poor
15 Oct 2025
Ensar
Het hotel heeft veel gebreken, veel dingen zijn kapot of werken niet of het is niet logisch gemaakt. Erg gehorige hotel met een trage lift.

Personeel van de spa geef ik een 0!
Er staat aangegeven dat een zwemmuts verplicht is, maar er wordt niet geïnformeerd dat je hiervoor moet betalen. Je krijgt achteraf na het zwemmen te horen dat je hiervoor 50 tl per stuk moet betalen terwijl de receptie zegt dat alles voor gasten kosteloos is.
Business Self
8/10
Excellent
14 Sep 2025
Evren
Karşılama harika,uğurlama iyi. Odalar güzel. Temizlik iyi hergün havlu değişti. Sular tamamlandı. İlk gün oda biraz tozlu gibiydi. Ama 2.gün daha ferah geldi. Asansör var ama bazı tuşları bozuk kopuk gibiydi. Fiyat performans olarak başarılı. Havlu kalitesi biraz düşük gibiydi. Genel olarak başarılı buldum. Ufak tefek eksikler heryerde olabilir
Friends_and_family Family
10/10
Exceptional
13 Sep 2025
Emrullah
Ruhige Lage, Parkplatz, Nähe zur Bahn
Leisure Family_with_children
8/10
Excellent
12 Sep 2025
Önder

Kayseri yol güzergahı tercih edilebilir

Otel ve oda temiz ve düzenli. ile tipi ofanin genişliği çok iyi. Anayola yakınlığı ayrıca tercih sebebi. Araç park yeri uygun.
Friends_and_family Family
4/10
Poor
05 Sep 2025
Begüm
Het duurde erg lang tot het water warm werd. De kraan was kapot, het was van slechte kwaliteit. Ook vonden wij de bedden niet comfortabel. Zou niet weer naar dit hotel gaan.
Leisure Family
6/10
Pleasant
18 Aug 2025
Verified traveler

Hizmet kalitesi gerilemiş

Bu otelde daha önce de konakladığım olmuştu, hizmet kalitesi oldukça düşmüş.
Friends_and_family Family
4/10
Poor
07 Aug 2025
Metin
Alles in die Jahre gekommen
Leisure
8/10
Excellent
06 Aug 2025
Beate

Ordentliches und gut gelegenes Hotel

Wir haben uns sehr wohl gefühlt, und am Morgen waren wir schnell wieder auf unserer Strecke.
Das Hotel liegt aber auch für Touristen günstig: Bus und Bahn fast vor der Tür .
Vom Restaurant wunderschöner Blick auf den Erciyes.
Partner
10/10
Exceptional
02 Aug 2025
Suheda
Karsilamada pek guleryuzlu sayilmazlardi, cok kisa islem yapip oda numaramizi verdiler. Hotelin odalari gayet kullanisli ve guzeldi. Temiz ve konforlu idi. Havuz imkanini kullandik memnun kaldik. Restoran calisanlarida ayni sekilde pekde guleryuzlu degildi.
Friends_and_family Family
8/10
Excellent
20 Jul 2025
Frances

We enjoyed our stay

Okay hotel made better by helpful and friendly staff. Overall the building itself feels a bit rundown and could be better taken care of - missing tiles in the pool, a small hole in our floor left after some plumbing maintenance, clean but graying and threadbare towels, the room could have been a bit cleaner... But we enjoyed our stay and felt that the hygiene was adequate. Great location by the tram! Pool was small but nice and we were able to have multiple sessions in the sauna and hamam without anyone else using the facilities at the same time as us on a Friday night which was a surprising plus. Very nice staff.
Partner
4/10
Poor
16 Jul 2025
Ali Cemal

Çok sıcak ve sigara kokulu

Çok hoş bir oda ama kış için düşünülmüş, yaz ayları için konfor dikkate alınmamış. Oda bir pergola ile ikiye bölünmüş ancak oturum için ayrılan kısımdaki klima yatağın yer aldığı bölümü soğutmaya yetmiyor. Bu da Temmuz ayında konaklama yapıyorsanız, öğleden sonra güneş alan odayı geç vakitlere kadar dayanılmaz yapıyor. Ayrıca sigara içilmeyen oda seçme şansınız yok. Banyodaki havlulara bile çok ağır sigara kokusu sinmiş. O da acaba havlular ne sıklıkta değişiyor diye endişe uyandırıyor. Otelin konumu da şehir merkezine uzak ama yakında metro istasyonu var.
Partner
8/10
Excellent
12 Jul 2025
Taner

11 temmuz 2025

Resepsiyon çalışanları çok ilgiliydi. Oda tahminimizden küçüktü malesef. Ayrıca banyoda sıvı sabun bitmişti yenilememişler. Odamız tam asansörün karşısındaydı ve asansör her katı geçerken sesli olarak bildirim veriyordu. Sabah 7 itibariyle sürekli asansörden ses duymak çok can sıkıcıydı
Friends_and_family Family
10/10
Exceptional
27 Jun 2025
Verified traveler
Yanlış yapılan rezervasyon (iptal seçeneği yoktu) iptal edilerek yeni yapılan rezervasyon dikkate alındı. Hotels.com müşteri hizmetleride uğraştı ama işlem daha uzun sürdü ve sonuçlanmadan lobi ile görüşünce hallettiler. Teşekkürler.

Daha önce 3-4 defa konakladığım bir otel. Memnuniyetimiz devam ediyor
Friends_and_family Family
6/10
Pleasant
23 May 2025
Metin

İdare eder

En iyi yıllarını arkasında bırakmış bir konaklama.
Partner
4/10
Poor
04 May 2025
SENA GÖKÇE

Eksik hizmetler

Oğlum yüzmeyi çok sevdiği için havuzu da güzel gözüktüğünden burayı tuttuk, check-in işlemini yaparken de bize havuzun bakım ve tadilatta olduğunu söylediler. Yani ani gelişen değil, planlı bir durum. Bunu rezervasyon esnasında belirtmeleri gerekir. İş işten geçip biz Kayseri’ye gelip otele girdikten sonra değil. Zaten ücrete dahil sauna ve havuz hizmeti var, ikisinin de olmadığını gitmeden öğrenemiyporsunuz.
10/10
Exceptional
03 May 2025
Verified traveler
Sadece tek sorun aile Odası olmasına rağmen aranın açık olması idi bu düzeltilse iyi olur
Friends_and_family Family
10/10
Exceptional
10 Apr 2025
Serap
Her yönü ile ailenizle kabileceginiz temiz ve konforlu bir oteldi.kahvaltısı oda servisi odaların balkonlu oluşu benim için tercih sebebiydi Çalışanlarının ilgi ve alakası çok iyiydi Kayseri’ye bir daha gittiğimde konaklayacağım tek adres .
Friends_and_family Family
4/10
Poor
06 Apr 2025
Verified traveler
Odamızda birçok şey bozuktu. banyodaki raflar paslı, rezervuar akıtıyordu. Bir pencere hiç kapanmıyordu çünkü kolu yoktu. Radyatör peteğinin biri duvara bağlanmamış, kendi ağırlığı ile dik duruyordu. Banyodan daha önceki misafirlerden kalma çorap çıktı. Özetle özensiz, eski, bakımsız ve pisti.
Friends_and_family Family
10/10
Exceptional
06 Apr 2025
Kagan
Işıklandırma yetersiz ancak bunun dışında bir sorun yok. Temiz ve çalışanlar gayet ilgili.
Partner
10/10
Exceptional
05 Apr 2025
Verified traveler
Her şey çok güzeldi yeniden gitmek için sabırsızlanıyoruz
Partner
10/10
Exceptional
17 Mar 2025
Kadir

Hata bulmakta zorlandım. Cook iyi

Mukemmel bir otel. Herseyi dusunmusler. Bu fiyata boyle bir otel cok zor. İsletme mudurune tesekkur ediyorum. Roof cok guzel restorantı cok ucuz. Kahvaltı odaya servis tek kisi inanilmaz ucuz. Odalarda bulasik makinesi bile var gizli. Elektrikli sarj istasyonu dahi var her detay dusunulmus.
Tek sorun vardı nazarlık olsun o da, sıcak su gidip gidip geliyor muhtemlen cok yuksek sıcaklıkğa aysrladıkları için soğuk suyla birlesince dalgalanma yapıyor.
Friends_and_family Friends
10/10
Exceptional
10 Mar 2025
Verified traveler
Konfor temizlik ve hizmet çok iyi
Friends_and_family Family
4/10
Poor
22 Feb 2025
Verified traveler
Otelde 2. Kalışımız. İlk seferinde çok memnun kaldığımız için tekrar tercih ettik. Fakat geçen yıl gördüğümüz güleryüz ve genel hizmeti bu yıl hissedemedik. Ek olarak restoranın yemekleri çok lezzetli olduğu için de tercih ettik fakat alkol kaldırılmış ve rezervasyon yaparken böyle bir bilgi yoktu. Restorana yemek yemek için çıktığımızda öğrendik.
Friends_and_family Friends
10/10
Exceptional
02 Feb 2025
Tugba

Beğendik

Yol üstü cocuklarla bir gece için konakladık cok memnun kaldık f\p 10 üzerinden 10.
Friends_and_family Family
10/10
Exceptional
30 Jan 2025
Kübra
Misafirperver temiz ve ferah bir oteldi. Teşekkürler
Friends_and_family Friends
8/10
Excellent
27 Jan 2025
Arzu
Personel çok ilgili ve yardımcı. Kahvaltı ve akşam yemekleri güzel. Aşçı gayet başarılı. Odalar şık ve kullanışlı döşenmiş. Ancak bir süredir bakımsız kaldığı için biraz yıpranmış. Lavabonun musluğu sallanıyor, duş başlığı kenarından su sızdırıyordu. Hergün oda temizlendi ancak yerdeki aynı ayak havlusunu tekrar astılar. Banyo havluları da biz söylemeyince değişmedi. (Renkleri itibarıyla da bir yıpranmışlık hissi veriyor.) Bu otelin sürdürülebilirlik performansı ile ilgili olabilir ama belirtilmesi gerekir. Asansör bazen yetersiz veya arızalanabiliyor.
Ancak odanın büyüklüğü, tasarımı, otelin konumu güzel. Biz gitmedik ama yanında bir avm, yakında market vs var.

Erken rezervasyon yaptırdığım için bu fiyata bu hizmet gayet yeterli ve mutluluk vericiydi. Tekrar kalırım. Ancak tesis elden geçmezse en fazla 2 yıl daha idare eder.
Friends_and_family Family
8/10
Excellent
26 Jan 2025
Erdem
Erciyes Kayak Merkezi için gelmiştik oda genişliği güzel. Odanın aydınlatması spot olması oturduğun zaman rahatsız edici. Oda sıcak ve rahattı. Odanın içerisinde mutfak var ama iki bardak bile yoktu en azından temel bir kaç eşya olsa iyi olurdu.
Friends_and_family Family
8/10
Excellent
31 Dec 2024
Burak

Orta-İyi arası bir deneyim

Genel olarak iyi, duş yeri kötüydü tadilat gerekiyor. Su giderinin ve zemin eğiminin düzeltilmesi gerekiyor.
Friends_and_family Family
8/10
Excellent
26 Dec 2024
Gokce
Otel genel olarak güzel ve temiz. Odalar geniş , konforlu. Tek rahatsız olduğumuz konu. Biz konaklamamızı yarım pansiyon olarak aldık. Akşam yemeği saat 7 gibi geç bir saat belirlenmiş. Bütün gün kayak sonrası çocuğun çok acıktığını ve daha erken yiyip yiyemeyeceğimizi sordum. Bize 19:00 'dan önce yiyemeyeceğimiz söylendi. Akşam yemeği Ala carte restaurantta verilmesine ve bize verilen yemeğin 17:30 'dan itibaren zaten misafirlere servis edildiğini ve mutfağın müsait olduğunu öğrendim ama aynı yemekler için biz saat 19:00 'a kadar bekletildik. Bu durumu resepsiyona belirttiğimde 'mutfağın müsait olduğununu bilemem' , sorsaydınız keşke dediğimde ' sormadım işim vardı, kural böyle 'gibi ters bir üslupla karşılaştım. Bu üslup rahatsız ediciydi.

Location & surroundings

The Kayseri Loft Hotel
Germir Mah. 1777. Sok. No:39, 39, Kayserİ, Turkey

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The Kayseri Loft Hotel

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