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Crowne Plaza KAYSERI
Cappadocia · Turkey
Selimiye Osman KAVUNCU Blv.,No: 425, 425View location
8.8/10Excellent247 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort9.0/10 9.0
Condition8.8/10 8.8
Location8.2/10 8.2
Neighborhood8.2/10 8.2
Amenities8.8/10 8.8
See all ratings- Business hotels
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Crowne Plaza KAYSERI
Located right next to Kayseri Bus Terminal, Crowne Plaza Hotel offers modern rooms with free Wi-Fi. The hotel has an indoor pool, Fitness Center and spa facilities including sauna and Turkish bath. Tastefully decorated, Crowne Plaza's spacious rooms include a flat-screen TV, air conditioning, electric kettle and minibar.
All rooms have city views. It offers Turkish and international cuisine with indoor and outdoor dining areas. Breakfast is served in open buffet style.
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With a stay at Crowne Plaza Kayseri by IHG in Kayseri (Melikgazi), you'll be a 3-minute drive from RHG Enertürk Enerji Stadium and 8 minutes from Sahabiye Medresesi. This luxury hotel is 5.1 mi (8.3 km) from Gevher Nesibe Mosque and 5.4 mi (8.7 km) from Çifte Medrese.
Make yourself at home in one of the 186 individually decorated guestrooms, featuring minibars (stocked with some free items) and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and hair dryers.
Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kayseri? This hotel has 15059 square feet (1399 square meters) of space consisting of a conference center and 7 meeting rooms.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
-
You need to know
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Property Registration Number 12467
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately TRY 550 per person
- Airport shuttle fee: TRY 70 per room (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Russian
English
French
Turkish
Nearby attractions
RHG Enertürk Enerji Stadium
2.7 km / 1.7 mi
Gevher Nesibe Mosque
8.3 km / 5.1 mi
Çifte Medrese
8.7 km / 5.4 mi
Sahabiye Medresesi
8.7 km / 5.4 mi
Republic Square
8.9 km / 5.5 mi
Twin Minaret Madrasa
8.9 km / 5.5 mi
Kayseri Clock Tower
9 km / 5.6 mi
Kurşunlu Cami
9 km / 5.6 mi
Ulu Cami
9 km / 5.6 mi
The Church of Saint Gregory The Illuminator
9 km / 5.6 mi
Meydan Camii
9 km / 5.6 mi
Sahabiye Medrese
9 km / 5.6 mi
Kayseri Castle
9.4 km / 5.8 mi
Atatürk Evi
9.4 km / 5.9 mi
Güpgüpoğlu Konağı
9.5 km / 5.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2013
- Total number of rooms: 186
- Number of floors (main building): 17
- Double rooms: 23
- Suites: 14
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
- Ski slopes
Show 50 more facilities & services
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out
- Wi-fi
- Airport Shuttle
- Room service
- Laundry serviceExtra charge
- Medical serviceExtra charge
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Newspaper stand
- Shop
- Garden
- Terrace
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Non-smoking area
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room: 7
- Printer
- Business centre
- Fax
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Sun loungers
- Sauna
- Steam bath
- Hot tub
- Turkish bath (hamam)
- MassageExtra charge
- Spa treatmentsExtra charge
- Breakfast
- Breakfast buffet
- Continental breakfast
- À la carte lunch
- À la carte dinner
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 46 m²JSU.ST
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 2
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Toiletries
- Wi-fi
- Wheelchair-accessible
- Living room: 1
- TV
- Bathroom: 1
- Towel menu
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza KAYSERI
JUNIOR SUITE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 2
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Room amenities
- Desk
- Toiletries
- Wi-fi
- Wheelchair-accessible
- Living room: 1
- TV
- Bathroom: 1
- Towel menu
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room PREMIUMRoom • PREMIUM • 1 Bedroom • 35 m²ROO.PI
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Towel menu
- Desk
- Toiletries
- Wi-fi
- Wheelchair-accessible
- Living room: 1
- TV
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza KAYSERI
Room PREMIUM
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.PI
Room amenities
- Towel menu
- Desk
- Toiletries
- Wi-fi
- Wheelchair-accessible
- Living room: 1
- TV
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 27 m²DBL.ST
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Towel menu
- TV
- Wheelchair-accessible
- Wi-fi
- Toiletries
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza KAYSERI
DOUBLE STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Desk
- Towel menu
- TV
- Wheelchair-accessible
- Wi-fi
- Toiletries
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 27 m²TWN.ST
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Desk
- Towel menu
- Bathroom: 1
- TV
- Wheelchair-accessible
- Toiletries
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza KAYSERI
TWIN STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Room amenities
- Wi-fi
- Desk
- Towel menu
- Bathroom: 1
- TV
- Wheelchair-accessible
- Toiletries
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PresidentialSUITE • Presidential • 1 Bedroom • 140 m²SUI.6S
Room overview
Non-smoking room- Room size
- 140 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Towel menu
- Living room: 1
- Bathroom: 1
- TV
- Wheelchair-accessible
- Wi-fi
- Toiletries
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza KAYSERI
SUITE Presidential
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 140 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S
Room amenities
- Desk
- Towel menu
- Living room: 1
- Bathroom: 1
- TV
- Wheelchair-accessible
- Wi-fi
- Toiletries
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Crowne Plaza KAYSERI
75
reviews shown
Luis Enrique
Room smell really bad. Floors dirty. During my stay, the same garbage was there. The roon was really hot at 27 degrees. The climate control didn't work.
The phone to call reception didn't work ether
The phone to call reception didn't work ether
Syed
Excellent facilities. Clean and tidy with regular cleaning and service. Staff was very friendly and accommodating. Highly recommended 👌. Plenty of free parking .
Savas
Everything was great thank you.
Melissa
Great for airport transfer. Clean and comfortable. Very professional staff.
Abdi
I didn't like the area
Semsi Soner
İts perfect. Thank you expedia.
Bahaa Aldine
Amazing hotel and team
Super super hôtel and great team and nice view
Verified traveler
Great Breakfast, Okay Location
They let us check in to our room hours early, which was a huge help! The spa and indoor pool and sauna exceeded our expectations and great to relax there after a day of skiing nearby. Plenty of space in the room. The condition of the rooms is a bit older, and we wish there were robes in the room, but not a big deal. Breakfast was really nice and well prepared. A bit of a drive from restaurants, city, and skiing.
Ashpak
They spoil my laundry clothes.no one is understad english even manager.
Verified traveler
Highly recommended
Great place and location. The gym and sauna downstairs also amazing. Perfect if you are going to the airport or bus station. Airport bus picks up and drops off right outside. Breakfast was disappointing though.
Verified traveler
Everything very good. Staff were warm . Breakfast excellent . Bus terminal across the hotel made it so easy for us .
Ms
Great service! Awesome room and hotel, very clean and looks nice
Martin
Check in problem was overcome.
I had a small problem on check-in, which meant I was inadvertently charged twice, but the staff went out of their way to make sure I got the refund before my departure after a couple of nights.
Verified traveler
Close to Shopping center and main bus station. Breakfast is very good. Rooms are clean and renovated. I only didn't like the pillows. The pillows were very high for me.
Verified traveler
Beautiful, clean and comfortable room, location was great for me because it was right across the bus station.
AHMET
Deserves 4 stars at most
It was a 3 or 4 stay experience. Pillows and sheets weren’t clean, we asked for new ones but they were worse. This hotel is far away from city center. It has a great breakfast but cheese choices were very bad. Nice spa facilities.
Majid
my stay in Ommer Hotel
it was amazing. everything was fine.
Ziya
One nighter
Stayed for one night during our visit for Galatasaray game. Very close to the stadium, 10 minute drive to the city center.
Decent breakfast, very good value for the price.
Decent breakfast, very good value for the price.
Business visito
Generally good hotel with 4.5 star facilities
Sadly not quite 5 star service! TV and some lights in bathroom only partially working, no movies, alarm not working, invoice and billing system offered but not working!. Generally service was lacking for a 5 star hotel therefore a bit expensive in comparison. Arrival flight was delayed so got in late - 9.30pm. Was told dinner served until 10pm. I ordered quickly but food and bill delivered together at 9.55 with beer in a bottle and water in the glass! After 3 minutes all staff disappeared with no chance of a desert!
On 2nd day I had a very early flight so asked for wake up call at 4.05am (as TV alarm did not function), simple breakfast at 4.30 and taxi for 4.50am.
Was very impressed with reception staff who checked if all would be OK! But in reality my alarm worked, their wake up call came at 4.20. At breakfast area no staff. Reception did get them out of bed quickly, got cereal but no milk (until 6am ??) with could meats and cheese, but no bread? These were delivered after 2 requests.. Taxi did not arrive but staff did get another quickly...
Generally the facilities were good but staff need a little more control if they should call this a 5 star with this price.. However other staff and facilities good so would consider returning, but would be aware and checking the above...
On 2nd day I had a very early flight so asked for wake up call at 4.05am (as TV alarm did not function), simple breakfast at 4.30 and taxi for 4.50am.
Was very impressed with reception staff who checked if all would be OK! But in reality my alarm worked, their wake up call came at 4.20. At breakfast area no staff. Reception did get them out of bed quickly, got cereal but no milk (until 6am ??) with could meats and cheese, but no bread? These were delivered after 2 requests.. Taxi did not arrive but staff did get another quickly...
Generally the facilities were good but staff need a little more control if they should call this a 5 star with this price.. However other staff and facilities good so would consider returning, but would be aware and checking the above...
Verified traveler
Great hotel.
Great.
Verified traveler
Fabulous hotel
Excellent hotel with great facilities
Fatih
Bad service
I visited this city first time , I have met my military friend that I didn't see for 13 years , he picked my up from a bus stop and have me a ride to this hotel , he came upstair with me and carried my suitcase to my room , the reception called my room while I was using the restroom and my friend answered the phone for me and he told me that they told me I am not allowed to have guess in my room , this was ridiculous , and main time when I was going to my room I have seen some dirty dishes in a tray in front of the room 304 and those were still up front all night long between the time I checking to 9 am in the morning ,
Verified traveler
Very bad service
staff very rood
not helpful
they behave really badly
never stay any more
not helpful
they behave really badly
never stay any more
Emel
Truly 5 star
Very clean, luxury hotel with great service. Loved the fact that there is a free Turkish bath in the hotel along with great indoor pool. Customer Service was also amazing. I would recommend it for sure , my parents and I stayed and enjoyed our time and comfort at this hotel, truly 5 star.
Susan Lindt
Lovely...almost sublime!
We stayed here after three terrible nights in a dirty Cappadocia cave hotel. It was lovely, clean and beautiful. I wish we could have stayed longer! This hotel offers much more than most - all kinds of amenities, including the usual toiletries, plus bath salts, and even an \"emergency kit\" for ladies! The hotel had floor to ceiling windows across one entire side of the room, which included a small living room, an entry hallway, a huge comfortable bed, and two enormous TVs with satellite stations. This is a nearly brand-new hotel attached to a nice mall that has a decent food court. We didn't eat at the hotel restaurants, but they looked quite posh and lovely. This place is a great deal for your dollar...or yen...or lira...
Tulga Kalayci
A nice surprise
We have stayed 1 night in this new and luxurious hotel during our family trip to east of Turkey. Our room had 2 double beds and comfortable large. Again, bathroom was spacious, clean and luxury. Hotel has a large gym and big sze swimming pool. My family also tried the Turkish bath (hammam) in the hotel and praised the quality of service. Open buffet breakfast contained lots of cheeses, breads, jams along with multiple egg choices. Only issue with hotel might be its location. It is located about 20 minutes from center of city and requires a car for easy access. On the plus side car parking is free.
Francois
Airport hotel with very modern facilities
Fonctionnal, not too far from the airport (15 min ride)
Provides a good bedding option after a late flight or before an early departure.
Very clean business hotel with real modern look
Provides a good bedding option after a late flight or before an early departure.
Very clean business hotel with real modern look
Verified traveler
Good stop over
Hotel Attached to shopping mall. Great swimming pool. Lousy restaurant but good one in shopping mall. Highly recommend for stop over to get flight from Istanbul
Verified traveler
Nice Hotel
The Hotel was nice, the location was random... It is across from the main bus station, and it was a 40TL cab ride from the hotel to the airport. It seems like cab drivers like to rip people off, and 40 was as low as we could get, so beware. The Hotel was a great pool (they make you wear a swim cap), the staff is very nice, and the restaurant is very good. The restaurant serves NO booze, which seemed a little odd, but Kayseri is a very conservative city. The Hotel is also attached to a very nice shopping mall, with some food places and a great supermarket/deli. We felt out of place here as apparently no tourists really stay here. The hotel seemed pretty empty except for a soccer team. The staff all speak English and are vey accommodating. Oddly we met a English speaking lady at the mall, and she was amazed anyone would visit Kayseri, in fact we seemed to be an oddity. We stayed for a airport connection, but other than that it seemed like not much else to do in that part of the city.
fozer
Not for the international guests who takes alcohol
The hotel is far away from the cith center. It is a business type hotel but no alcohol. The loby is not entertaining. To order a cup of tea or coffee is a problem. Breakfast is very good and delicious. Hotel staff are kind and friendly.
Murat
Odalar temizdi fakat oda servisinden istedigimiz su bir turlu gelmedi. Defalarca aramamiza ragmen
Sibel
Odaların büyüklüğü çok iyi istediğimiz ek yatak rahat rahat sığdı ve ektra ücret labeli olmadı Oda temizliği gayet iyiydi kahvaltı mükemmeldi
Bora
Oda yetersiz, çalışanlar tecrübesiz , Kayseri de kaldığımız en kötü otel deneyimi
ibrahim
Oda ve çalışanlar iyiydi fakat otelde genel bir ısıtma problemi vardı. Kahvaltıda resmen donduk spa kismida soğuktu
Ramazan
Personel çok cana yakın ve ilgiliydi, odamızı ücretsiz üst segmente taşıdılar. Spor salonu havuz vs temiz ve iyiydi.
Abdurrahman hilmi
Mükemmel bir otel . Kayseriye tekrar gelirsem tekrar konaklamaktan çekinmem
Sultan
Hersey harika0
Banu
Was prima
Meral
Kayseri Crowne Plaza Otel Ailesine,
Otelinizde geçirdiğimiz süre boyunca gösterdiğiniz ilgi, güler yüz ve misafirperverlik için çok teşekkür ederiz. Her şey gerçekten çok güzeldi. Konforlu odalar, lezzetli yemekler ve sıcak bir ortam sayesinde kendimizi çok özel hissettik.
Emeği geçen tüm ekibe içten teşekkürler. En kısa zamanda tekrar görüşmek dileğiyle!
Otelinizde geçirdiğimiz süre boyunca gösterdiğiniz ilgi, güler yüz ve misafirperverlik için çok teşekkür ederiz. Her şey gerçekten çok güzeldi. Konforlu odalar, lezzetli yemekler ve sıcak bir ortam sayesinde kendimizi çok özel hissettik.
Emeği geçen tüm ekibe içten teşekkürler. En kısa zamanda tekrar görüşmek dileğiyle!
OMER
Güler yüzlü ve sıcak bir karşılama
Çalışanlarının aşırı güler yüzlü olması ve özellikle resepsiyondaki Semra Hanım'ın ilgi ve alakası tüm olumsuzlukları örttü.
Otele gelirken beklentilerim ile konakladığım sürede yaşadıklarım farklı idi. Fiyat/performans olarak değerlendirdiğimde, otelin elden geçmesi (özellikle ıslak mahallerin) gerektiğini bizzat gördüm. Böyle bir otel yönetiminin bu şekilde detayları daha dikkatli görmesi gerekir.
Otele gelirken beklentilerim ile konakladığım sürede yaşadıklarım farklı idi. Fiyat/performans olarak değerlendirdiğimde, otelin elden geçmesi (özellikle ıslak mahallerin) gerektiğini bizzat gördüm. Böyle bir otel yönetiminin bu şekilde detayları daha dikkatli görmesi gerekir.
Duygu
Konforlu ve temiz
Çalışanların hizmeti ve otelin temizliğinden oldukça memnun kaldık. Ayrıca tuvaletlerinde ağız çalkalama suyuna kadar her şeye yer vermeleri de ince bir ayrıntı. Kesinlikle tavsiye ederiz
Alim Can
Otel her yönüyle çok iyidi. Resepsiyon ota temizligi yemek fitnes spa'daki görevliler hem güleryuzlu hem de cok yardimseverdi.
Sbaris
Ailecek kayseriye dost ziyaretine geldik ve otelde milli takım futbolcularıda konaklıyormuş 3 asansörden 2.ni onlara 1 asansörü otel misafirlerine tahsis etmişler odaya çıkış yok iniş yok otel güvenliği herşeye karışıyor madem futbolcular kalıcak oteli komple onlara tahsis edin olsun bitsin bu soğukta otopark alanına giriş yok uzak bir alana arabanızı koyuyor ve eşyaları kendiniz indirip kendiniz taşıyorsunuz ve mesafe gerçeşten çok uzak heryer bariyer otelden bir kişi bile ilgilenmedi lobi kalabalık oturacak ve ilgilenen bir kişi bile yok odayı verdiler çıktık oda nefes alınmayacak derecede sigara kokuyor oda numarasını paylaşıyım 515 bizim ile gelen görevlide durumu anlayıp ben ilgili birim ile görüşüp geliyorum dedi ve başka bir oda verildi bir daha kayseriye gelirsem arabada yatarım bu otelde kesinlikle kalmam çocuklarım giriş ve çıkışta sürekli sorun yaşadı yaşları 7 ve 5 bu çocukları otopark alanına yürütmek güvenlikte sorun yaşatmak ne kadar doğru bir yaklaşım bu zincir oteller gurubuna yakıştıramadım personel zaten ilgisiz ve kaba resepsiyonda süleyman bey hariç bize yardımcı kimse olmadı.kesinlikle bir daha konaklamam.
Tanja
Nettes zuvorkommendes Personal. Leider ging der Jacuzzi nicht! Den Grund dafür konnte man uns nicht sagen. Für den Indoorpool muss eine Bademütze gekauft werden.
ishak
Veldig fin anbefales stort
Yavuz
(Kahvaltısız) Odası güzel bir konaklama.
1 gece kaldım oda temiz ve güzeldi. Fakat konaklama ücretinde kahvaltının dahi olmaması çok kötü bir durumdu. Kahvaltı eklenince fiyat çok yükseliyordu. Bunlar dışında güzeldi.
Kadir
War ein toller Aufenthalt
Catherine
Très bonne alternative pour visiter la Cappadoce
Parfait si vous devez être proche de la gare routière. Les chambres sont spacieuses et très confortables, l'insonorisation excellente.
Je ne suis pas restée assez longtemps pour en profiter, mais il y a une piscine et un restaurant ouvert tard le soir.
Une bonne alternative pour visiter la Cappadoce, vous êtes à 50 mn d'Urgüp.
Je ne suis pas restée assez longtemps pour en profiter, mais il y a une piscine et un restaurant ouvert tard le soir.
Une bonne alternative pour visiter la Cappadoce, vous êtes à 50 mn d'Urgüp.
Fatih
Güzel bir konaklamaydı
Fred
Schönes Hotel aber Badekappe nicht vergessen.
Irmak
otel girisinde tum cantalar araniyor..kayak tatili icin gitmistik, viski vardi yanimizda kasaya aldilar,odaya cikartmadilar ancak restorantta bira satisi var.Anlam veremedik.kahvaltisi guzeldi, oda temiz.yatak guzel ancak personelin misafirlere yaklasimi cok kaba..bir daha kalmayi dusunmeyiz.
Yasin
Mükemmel deneyim
Herşey çok güzeldi
stefan
personal freundlich und bemüht, leider sprach fast niemand englisch oder deutsch. minibar funktionierte nicht, dafür zimmerservice ok
Bedri balkar
Sauna bolumu daha temiz olabilirdi
Berrin
Kesinlikle kalınır
Kayseri uçağımız kalmadığı için bizi bu otele aldılar. Çok güzel bir deneyimdi. O kadar yoğunluğa rağmen, hızlı c/in yaptık. Odalar çok büyük ve konforlu. Banyo temizdi. Yatak çok rahat ve çarşafla çok iyi durumda. Otelde eski bir şey yok, yeni duruyor. Kahvaltı oldukça zengindi. 6 çeşit reçel, 10 çeşit peynir (aynı peyniri çörekotu ile cesitlendirmeden) vardı. Restoran oldukça temiz. Ayrıca müşterilerin kullanımı için bilgisayar ve yazıcı da ücretsiz şekilde vardı. Her şekilde rahat ettim. Bir daha geldiğimde mutlaka kalacağım bir otel oldu. Özellikle gece resepsiyon ve güvenlik personeline bizleri mağdur etmedikleri için ayrıca teşekkür ederim.
Verified traveler
Temizliğe biraz daha önem verilmeli
Bedir
Kesinlikle tavsiye etmiyorum.
Gece 23:30 da otele giriş yaptım. Misafirleri karşılayacak kimse olmadığı gibi vale de yoktu. Resepsiyonda sadece bir kişi çalışıyordu ve yaklaşık yarım saat bekledim. Zira benden önce 4 kişi kayıt için bekliyordu. Nihayet odaya girdim. Geniş yataklı oda ayırtmama rağmen tek kişilik vardı. Saunanın yanındaki iki duşta çalışmıyordu. Sabah çıkış yaparken de yine vale yoktu, koskaca otel de sadece bir çalışan vardı.
Daniela
Empfehlenswert
gutes Frühstück und allgemeiner Standard Ok!
Verified traveler
Very good
Temizlik konusunda olsun konfor bakımından olsun otel mükemmel
Rifat özgür
Geçmiş senelere kıyasla kalite ve servis gerilemiş
Rifat özgür
Kayseri için iyi bşr otel fakat servis ve kalite önceki senelere göre gerilemiş
Bilal
Schlaflose Nacht
Sehr schönes Hotel. Einziges Problem war dass das Zimmer 28 Grad war und die Klimaanlage nichts brachte. Nachdem wir uns beschwert haben wurde uns ein anderes Zimmer gegeben
Ahmet
Kişisel bakım eşyaları eklenmeli en basitinden örneğin kulak çöpü
Selçuk
5 yıldızdan sadece 1'i kalmış
Ommer Otel maalesef vites küçültmüş, kalite anlamında geriye gitmiştir. Ommer otelde dört sene önce konaklamıştık, mükemmel hizmet harika bir ortamda bulunmuştuk. Ancak 2021 yılı konaklamamızda otelde ciddi bir personel azaltılması olmuştur, kapıda sizi karşılayan herhangi bir vale veya güvenlik olmamakla birlikte, neredeyse otelde size hizmet edecek personel kalmsmıştır. Otel sizden maske takmanızı isterken, size maske dahi sunamamaktır. Kahvaltısı vasattır. Geçen yıllar sadece geçmemiş, Başyazıcı'nın bu otelinin 5 yıldızının en az dördünü de alıp götürmüş. Bir Kayseri'li olarak çok üzüldüm.
Verified traveler
Otel konaklama ve restorant
Konfor olarak iyi bir deneyim ama restoran gece vakti yemek dahil ( Su dahi alamıyorsunuz) çünkü kapalı oluyor. Şunu belirtmek isterim ki resepsiyonda ki kişilerin tavrı biraz daha nazik olunması gerektiğini düşünüyorum.
Rifat özgür
Su isteyecektik telefona dahi bakan olmadı
Ömer
Måske den bedste i Kayseri
Alt var super, ja alt.
Ismail
Süper
Çok rahat ve temiz. Yıldızlarının hakkını veriyor.
Oktay
Wlan wurde ständig unterbrochen und musste erneut angemeldet werden. Das Personal wollte kleinere Zimmer als reserviert geben, nach langer Diskussion wurde das reservierte Zimmer gegeben.
ahmet
Harika
Mükemmel bir otel hersey çok güzel fakat akşam yemeği olsa dahada güzel olacak
Mehmet Furkan
Başarılı
Bence gayet güzel bir otel çalışanlar ilgili ve güler yüzlü. Kahvaltısı ortalamaydı ne çok iyi ne çok kötü. Havuzu, türk hamamı, saunası falan gayet iyiydi. Bence fiyat performans olarak Kayseri de kalınabilecek en iyi otel
Verified traveler
Ommer hotel room no. 807 the aircont is not running!
AYHAN
ÇOK DAHA İYİ OLABİLİR.
Tek anlam veremediğim, odaya 2 kişilik servis sipariş ediyorsunuz tek tepside ve tek peçete ile servis ediliyor. Birde akşam yemeğinin açık büfe tarzı olması bana tuhaf geldi.
Verified traveler
Ortalama
Odalar modern ve konforlu. Kahvaltı ve genel olarak yemekler ortalama. Otel her konuda peşin çalışıyor, tüm konaklama ücretini check-in esnasında alıyorlar. Oda servisi bile söyleseniz peşin ödeme yapmak zorundasınız. Hiçbir ücreti odaya yazdırmak mümkün değil, herşeyi anında ödemenizi istiyorlar ki bu da bu tip bir otel için çok garip bir uygulama.
Spa tesisleri (sauna, buhar odası vb.) kadın-erkek ayrı ve soyunma odalarının içinde. Havuzda cinsiyet ayrımı yok ama çocuk kaynıyor.
Genel olarak otelde sadece uyumak için güzel bir otel ama otelde vakit geçirmeyi düşünmemek gerek, yemek yemek dahil.
Spa tesisleri (sauna, buhar odası vb.) kadın-erkek ayrı ve soyunma odalarının içinde. Havuzda cinsiyet ayrımı yok ama çocuk kaynıyor.
Genel olarak otelde sadece uyumak için güzel bir otel ama otelde vakit geçirmeyi düşünmemek gerek, yemek yemek dahil.
Verified traveler
Winkelcentrum ernaast is voor 90 % leeg waar je dus niet veel aan hebt
Location & surroundings
Crowne Plaza KAYSERI
Selimiye Osman KAVUNCU Blv.,No: 425, 425, Kayseri, Turkey
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Crowne Plaza KAYSERI
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