Name: Grand Tjokro Bandung Hotel
Address: Cihampelas Street no 211-217 Bandung, Bandung, 40131, ID

Grand Tjokro Bandung Hotel

Bandung · Indonesia

Cihampelas Street no 211-217 BandungView location

50 reviews shown

10/10

Exceptional

28 Dec 2025

Aghun Gugah Panca

Great service

10/10

Exceptional

26 Jan 2025

Damar

This hotel is a really good choice for families with kids like ourselves. The hotel has many facilities for children such as: petting zoo, kids spa, indoor and outdoor playground, kids swimming pool, kids cooking class, etc.
The hotel staff is also very friendly and helpful

Leisure Family_with_children

2/10

Poor

13 Sep 2024

Talha

Hotel was bad. Sheets had stains on them. Toilet was making a sound the whole night. Hair everywhere. Room was not cleaned very well. Staying for one night is okay, but not for very long. Would not recommend going to this hotel.

2/10

Poor

26 Dec 2023

Muhammad

AVOID AT ALL COST! Don't let the reviews fool you. I booked a family room for 5 nights. When we arrived, the hotel lobby was still ok. Check in was smooth. However, after being given my room, everything went downhill. After getting out of the lift at level 3, the first thing that caught my attention was the dirty carpet. We had to walk quite a distance to our room and throughout the corridor that we walked, all we could see was the stained carpet. When we first entered the room, we were greeted by a foul smell. The carpet in the room was badly stained as well. The bedsheets and towels were dirty and stained too. The toilet had foul smell as well especially at the sink area. The floor next to the toilet bowl had black stains on them. The walls were in bad condition and the toilet bowl was dirty as well. We couldn't see at night as for some reason, we could hear birds chirping outside the window throughout the night. The next morning, one of us woke up with rashes due to the dirty bedsheets in the morning.
We decided to check out after 1 night stay due to this bad experience and had requested for a partial refund through Expedia but was told that the hotel management refuse to approve the refund.
My advice is NOT to be swayed by the 3 beds provided for the family room as the actual live-in condition is the total opposite as the photos seen on booking applications. At check out, the manager refused to meet me to hear my concerns and messages left unanswered!

Leisure Family

10/10

Exceptional

05 Jul 2020

Citra

What a great place to stay for your family

It was an amazing experience. I stayed at family suite. The room was very large with 1king size and 2queen size bed. It also has a very large tub and shower that you can choose for your preferences. All the amenities provided including the towel provided was very hygienic. It was wrapped up in a seal plastic bag. If you have kids this is definitely a place to stay. On

Friends_and_family Family

8/10

Excellent

11 Oct 2018

Bernard

Lovely grand hotel with spacious room and comfortable bed.
Breakfast was an array of foods from different countries! Spoilt for choice each morning! Enjoyed very much the Indonesian cuisine while my partner enjoyed the European breakfast.
Staff were friendly and helpful. Food at the restaurant was great, too.

For a Grand hotel, could do with extra comforts like hand towels in the bathroom and an extra toilet roll provided each day. The size of the toilet roll provided, was just sufficient each day for the two of us.
The grout in shower area was filthy on arrival - pointed it out to services, and was much improved after cleaning.

On the whole we had a wonderful experience, and would come back again.

8/10

Excellent

25 Jun 2018

Verified traveler

There are a lots of Kids Activity. My child enjoyed it so much. The Hotel has Mini Zoo too 😊

Family

8/10

Excellent

26 May 2018

Wei Hao

Comfortable stay in family suite

Stayed here with 4 friends in a family suite (1 queen size bed and 2 single beds) during the Ramadan period. Buffet spread had wide variety. Service was impeccable, staff very friendly. Help provided via the reception whenever we needed more information for tourist attractions such as Keraton Cliff or Hot Spring.

Hotel is also very environmentally conscious with regards to linen and towel usage. Of course, that being said, they are flexible and cater to your needs.

Pool, fitness centre, spa and a mini zoo in a separate building next door. Very family friendly.

A 10-min walk away from Rumah Mode as well as Cihampelas Walk (Shopping Mall).

Friends

8/10

Excellent

19 Mar 2018

Verified traveler

Bbreakfast spread and mini zoo on rooftop

Huge breakfast choices from bread to noodles to rice local or western. The mini zoo on the rooftop was fun.

10/10

Exceptional

26 Jan 2018

Raisa

Awesome! Perfect hotel to stay 👍

+ the local area (cihampelas, abt 10mins walk to ciwalk area)
+ room size is spacious
+ the room is clean, tidy
+ the reception staff were friendly
+ breakfast was good! A lot of variety food to choose (During my stay, the hotel gave 2 timing for breakfast, 1st start from 6am - 9am, 2nd timing start at 9am - 11am)
+ they have rooftop swimming pool (not that big tho, but just nice)
+ also got mini zoo (best for family trip with kids)
+ value for money

- so far, nothing.
I enjoyed my stay in Grand Tjokro.. recommended hotel to stay for couple, &/ family with kids.

Partner

10/10

Exceptional

03 Sep 2017

Daniel

Staffs at the reception are friendly and helpful. Good breakfast with huge variety of choices. Overall good hotel to stay.

Family

8/10

Excellent

14 Jul 2017

Verified traveler

Housekeeping service standard was poor. We had to keep requesting for hand towels. Room was not well cleaned on checkin. A sandal from previous guest was not removed during the 3 days we stayed there.

However, the concierge and reception People were friendly and helpful.

Family

8/10

Excellent

01 Mar 2017

Yuni

Nice hotel and great breakfast

Pros: nice staffs, clean room and great breakfast.
Con: limited parking space

8/10

Excellent

18 Feb 2017

Liyana

Nice stay but got food poisoning

Overall is nice about this hotel. The staff is friendly and helpful. The room is not spacious as I expected. They had various food for breakfast. I had late lunch (tomyum and white rice) ala carte at the hotel restaurant and later that night I got food poisoning. Unfortunately the day after is my journey home. The receiptionist just said sorry when we told them while checking out. Can you imagine, without energy (because I can't eat or drink anything) I need to travel home. I hope they do something to pleased me after the complaint. I won't go to bandung again.

6/10

Pleasant

07 Jan 2017

Kevin

Children friendly decent hotel

Room was average, just okay. The plus is they provide swimming pool, sand playground, rabbit house and bird cage on their rooftop on 10th floor.

Family

8/10

Excellent

08 Sep 2016

Pat

Second stay

Comfortable bed, clean room, centrally located, friendly staff.

8/10

Excellent

11 Jul 2016

Verified traveler

Marvellous hotel but with minus in pool cleanlines

A luxury hotel, room average size, superb breakfast, wifi ok but terrible pool in terms of cleanliness..my hubby got a sudden itch after his swim and it turns out that some little blackish things were stuck in his swimming pants...the hotel should have filtered the swimming pool...

10/10

Exceptional

10 May 2016

DatoZet

Superb Stay @ Bandung

Relaxing and Great

10/10

Exceptional

12 Aug 2015

Verified traveler

Wonderful morning breakfast buffet selection.

The staff were very polite and friendly. The morning buffet selection was the largest ever I have ever seen in a hotel.

8/10

Excellent

04 Jul 2015

Yuliani

Great Hotel in good location.

stayed for a week we had really good service in the Restaurant for the first three days then the waiter was on rest and there was another person not as attentive, we filled in a survey that day and the following day the standard has substantially improved so we where very happy that they took note. Hot water was a bit lukewarm for showers but you can not have everything for the price we paid.

Family

10/10

Exceptional

25 Jun 2015

Yi Wei

Nice new hotel

Nice new hotel

Partner

8/10

Excellent

15 Jun 2015

Mikaela

Nice hotel. Great breakfast. Value for money.

The best thing had to be the breakfast spread. Location was quite central. Good money changer just across the road.

(-) Swimming pool's water was icy-cold! Room has no view as it was right across the other rooms, so we had to close the curtains all the time. Hotel is pretty new, so many taxi drivers are still unsure of its location.

But overall, definitely a good value for money and a good experience.

.

Partner

10/10

Exceptional

25 May 2015

RAMESH

great place to stay

very helpful staff

Partner

10/10

Exceptional

19 May 2015

Juliza

Simply Luv It A Lot

Stayed here from 17-20th April 2015. Huge hotel, 2 buildings. Surrounding easy access.15-20mins(by walking) to reach chiampelas walk. Just opposite the hotel there's a small minimart.

TAKE NOTE: DO NOT BUY CIGARRETTE OR WHATEVA THINGS FROM THE SMALL PUSH CARTS OUTSIDE THE HOTEL, INSTEAD BUY YOUR THINGS FROM THE MINIMART-THEY'LL RIP YOUR MONEY OFF!

Eventho its a new hotel,i nvr regret booking it. Staff was very frenly, breakfast superb very delicious and big spread, very clean
surrounding,mattress & pillow super comfy and clean.

1 bad point, there's some problem wit d pipe/sewage system,at night the toilet will smell bt d smell is not THAT horrible bt it do smells. In d morning d smell will subside, not to worry.

Bottomline i luv my stay here at H Clarity. Tq for making my stay a memorable one especially with the beautiful luv swan & rose flower decoration for my 1 year anniversary.

Partner

10/10

Exceptional

26 Apr 2015

Nur Farhanah

awesome!

Awesome service by all staffs, room are super comfy and breakfast are superb! Keep it up the great job!

Family

8/10

Excellent

21 Mar 2015

Hamidah

Value for money hotel.

Enjoyable stay. Breakfast was excellent with many spread of local dish and hot croissants. Mamma mia...

Family

8/10

Excellent

20 Mar 2015

Verified traveler

Valuw for Money hotel...

Friendly services especially the restaurant staff. The hotel is new n bed was very comfortable.

Family

8/10

Excellent

19 Mar 2015

Hamidah

Overall the stay was very fruitful and enjoyable.

The staff are very helpful esp the waiter and waitress during breakfast. ALways trying to promote the local food and ask feedback.
The location is ideal and there are quite a number of 24 hr convenient store.
One thing though, the room was not cleaned on the 1st day due to miscommunication and on 2nd day no towel and toiletries given. Despite of that it was a good stay.

Family

10/10

Exceptional

27 Jan 2015

Verified traveler

Will go back

Hotel is near Ciwalk. Breakfast was really good and the staff are very friendly and helpful. Hotel is new and thus everything is still in good order.

Partner

8/10

Excellent

23 Jan 2015

Faizal

New hotel in a shopping area

Nice new hotel in the Cihampelas shopping area. About 1 km from Ciwalk (mall). Room is quite spacious (premier room) and the buffer breakfast was good. Stayed for a night with family in Jan 2014.

8/10

Excellent

21 Jan 2015

Verified traveler

Nice

Clean and nice Hotel. Very good staff and service. Location good and near town center Room is nice but little bit small

Family

10/10

Exceptional

18 Jan 2015

BIMAL

Birthday post party

It was pleasant and comfortable

Partner

8/10

Excellent

04 Jan 2015

jafar sarawak

Excellence stay

The receptionist was great. The hotel is clean and new. The breakfast excellent and great staffs.

8/10

Excellent

04 Jan 2015

Dennis

Hotel is nice but terrible area

The hotel is fairly new and modern. The room is clean and the bed is quite comfortable. The staff was very courteous and tried to accomodate our needs. Breakfast is great but i would like to see more traditional indonesian food. However check in was a bit slow, parking and vallet system is not simple. The parking staff did not know we were staying with them. Major turn off was it was not easy to get around anywhere by foot even to the nearest shops, the pedestrian path is full with street traders, rubbish is everywhere. Traffic is so bad as it is always traffic jam almost no room for pedestrians to walk safely. My recommendation is don't cime to Bandung during holiday and rainy season.

Partner

6/10

Pleasant

30 Dec 2014

Shikin

Comfortable and pleasant hotel

Food was great, service was ok, staff was friendly. Kudos to the hotel and staff

8/10

Excellent

22 Dec 2014

Dean

Great hospitality and excellent service

All was nice except for the shower area in the room. While showering, water on the floor does not drain well and collected in the shower area. Got to ensure maintenance team take care of this issue.

Other than that, would be great to have another stay here at H Clarity Cihampelas.

P/s: Please fixed the glass barrier at spiral staircase leading to the restaurant as soon as possible ya...

6/10

Pleasant

18 Dec 2014

Han

A new hotel

The hotel is pretty new and its operation may not be 100 percent ready. I had to wait for almost 1 hour to get the room ready, although arriving at 2 pm. This also happened to others.

The room is clean and the bed is awesome. Other than, there is nothing extra for a 4 stars hotel.

10/10

Exceptional

16 Dec 2014

Verified traveler

good

power

6/10

Pleasant

17 Nov 2014

Atika

An average hotel and close to the city centre

There is nothing impressive, new hotel with a fair and standard 4* hotel .. the most important is the room was comfortable

8/10

Excellent

12 Nov 2014

Wansmoof

An awesome pleasant stay....

When we arrived, it was late for us to check in. Although there's some miscommunication in the transaction in the system, the staffs were swift in verifying it and on top of that they upgrade us from deluxe to a premium room. The room was spacious as it is still a pretty new hotel. It just had a soft launched when we were there and yet to have a official launching. Although most facilities are still upgrading like Gym etc. it still provided us with a five stars ambiance. The staffs were professional handling every situations faced. The breakfast was good and varieties to choose from.

8/10

Excellent

26 Sep 2014

Donny Osmonso

Great Hotel

I really love staying at this hotel. It is a brand new hotel, so everything is still new. Spacious room, comfy bed, nice view. The breakfast was delicious, lots of variety of food. The locations also great. Close to many shopping centre, restaurants.

Family

8/10

Excellent

16 Aug 2014

stan

Good location, nice room in famous area Cihampelas

A new hotel with a good location. the building consist of two different wing. With a nice huge lobby and sitting area. They have a coffee cafe, small bar and restaurant which is quite accommodate for your stay. Friendly staff and bed, rooms and amenities is very good.
Only wifi still problem due to just soft opening. Overall nice stay

6/10

Pleasant

21 Aug 2025

Verified traveler

房間地毯很髒

Friends_and_family Family

10/10

Exceptional

31 Mar 2025

Dalimunte

War gut

Friends_and_family Family

8/10

Excellent

04 Jan 2025

Richard

Great breakfast but bad parking space

Parking space is limited. The valet service rather slow in response.
The room door too thin. The wall between room also too thin. The chair in the room was broken. Had to ask for replacement. The real plus is the variety of breakfast.
As for comfort, needs quiet a few improvement

Business

8/10

Excellent

26 Oct 2024

Verified traveler

Sarapan Lengkap

Overall jika dilihat dari segi kenyamanan sangat kurang jika dibandingkan dengan harga, fasilitas kolam renang sangat kecil fasilitas kamar pun biasa saja, hanya saja menang dari segi sarapan. Pilihan menunya banyak dan ada play ground buat anak-anak cukup baik. Semoga kedepannya fasilitas kamar bisa lebih baik.

Friends_and_family Family

10/10

Exceptional

17 Jun 2024

Abdul

Family friendly

cocok untuk bawa anak, ada kids corner (mainan prosotan, mandi bola), ada mini zoo, ada kolam renang.

Friends_and_family Family

10/10

Exceptional

30 Jun 2022

Agung

Grand Tjokro ajib

Ajib untuk staycation bersama istri dan anak.
Dilengkapi mini zoo dan infinity pool.
Makanan nya banyak macam dan enak.
Khususnya kuah gulai dan roti canai nya, ajib

Friends_and_family Family

6/10

Pleasant

19 Nov 2021

Verified traveler

Sarapan banyak pilihan lokasi di cihampelas

Hotel terkesan kuran bersih. Lokasi cukup menarik. Sarapan enak banyak pilihan makanan

Business

8/10

Excellent

23 Dec 2018

edrick