Kona Islander

10/10

Exceptional

18 Jul 2026

Lilly

The air conditioning was a god send. It worked really well. We loved the view of the ocean and the walkability to the town. The hot tub was closed which we were disappointed about. The pool was open though. The condo could have been cleaner saw some cobwebs and dead bugs. But we didn’t really care about that. Staff was helpful and quickly responsive if we needed anything. I would say overall I would give this place 5/5 for experience, location, and charm. It had a 2-3 star hotel like aura about it. Ex: Things a bit dated. Smaller space. Mirror walls.

Friends

6/10

Pleasant

14 Jul 2026

RICK

What I liked about the property was its proximity to the ocean. The staff was nice and understanding to our needs. Unfortunately due to property facing the ocean and a major street Ali i Ave the traffic noise was quite noticeable. The property was in need of a fresh coat of paint throughout the interior. Bathroom was dated and needed a redo. The bathroom door need a fresh coat of paint because it was seriously peeling. Shower area and the shower door was dated. Kitchen was non existent and super tiny. This so-called kitchen had a mini microwave and a mini fridge. You could barely fit two people!

Family_with_children

8/10

Excellent

06 Jul 2026

Katherine

Convenient location & nice coffeemaker and fridge in room. Free parking. Ocean views from some rooms. Nice screen door and climate control ventilation. Coffee table and couch good for working remotely.

Self

2/10

Poor

01 Jul 2026

Danielle

These are all independently owned condos, there is a front desk person on site who’s not able to be of any real assistance due to the fact they are independently owned. The code for the door I was given didn’t work and I had to call someone else for assistance.
The room was clean, there was no dirt on the bed or floors, it’s incredibly dated. The pillows were comfortable.
There was no hot water in the unit, luke warm at best. There was some movement regarding bugs in the room, small roaches and such. The top of the coffee pot was literally covered in mold, rendering it useless. I was only there 2 days and the pool had a padlock on it on day 2, the only information we got was that the pool was treated and there wasn’t any staff until 2pm to remove the lock.
I messaged them directly in real time and never got a reply. I ended up checking out and leaving a whole day early, asked for a partial refund due to the status of the unit. I was never replied to. Save your money. Don’t stay here.

Partner

10/10

Exceptional

27 Jun 2026

Dennis

1

4/10

Poor

25 Jun 2026

Kurt

The buildings are old and worn. Screen door was a joke in our room
Bugs (and I know we are in Hawaii)
Their advertising on Expedia and other sites should say

Parking MAY be available
Not
Parking available

absolutely a joke. Will never stay there again

Partner

8/10

Excellent

20 Jun 2026

Vincent

Liked the front desk staff, and the location.
Room was okay, but small.

Self

10/10

Exceptional

20 Jun 2026

Donald

Good location. Safe for cars, kids and your stuff. Good parking. Park and walk k town because you’re in the middle of it right on the ocean. Walking to starbies which opens early for us mainlanders that are on the move. Ate at lava java for breakfast. Good!
If you have a rental car, the wider parking spots are on the side, not the front. Enter from Ali’i not kuakini. Press the button and park on the side.
You will be right next to the farmers market and the Am walk to the wall.
If you like stronger coffee in your room, buy it from starbies already ground. Local coffee is so so. That’s my honest thought, you do you. Kona coffee is light.
The place is quiet. Our condo was small and that is what you want. The ac cools it quickly. Always get as small of a car and room as you can. Ac cools immediately that way.
Mini fridge was clean and there is a microwave to reheat.
I think the view of the pool and the torches at night was nice. The inner quad view has a lot of beautiful plants and trees that add privacy.
Room is clean and was ready. I requested an early check in and they accommodated me.
Farmers market wed-Sunday
Ribeye at Dons is good.
You can stick drinks / snacks from abc right down Ali’i.
I would stay here again. It’s clean and walking distance from all of main Kona town. Did not see many kids…and there is no outside playing area except the pool area.

Self

10/10

Exceptional

30 May 2026

Hailey Jaileen

Location is perfect, clean, accessible

Partner

8/10

Excellent

28 May 2026

Amy

Good location, older building and mostly private owned condos, room didn’t get cleaned we didn’t get clean towels throughout our stay. We stayed 6 nights.

Family

10/10

Exceptional

20 May 2026

Steven

We stayed at the Kona Islander Vacation club for a week during our family vacation. If you are looking for a tropical vacation spot that is affordable and within walking distance of shopping and restaurants this is it. The condos were clean, and the property is well maintained. We use the pool on hot tub just about every night, it was a great way to end the day. The grounds are very relaxing there. We had one minor thing happen. When we arrived the air conditioner to our condo kept turning itself off every 20 seconds which made our condo very hot.. So I called the number that was given to us and maintenance came up and they fix the problem. Other than that, we didn’t have any major issues with the condo. If you want your towels and toilet paper or trash bags refurbished, you just have to call them and leave a message and they bring it up to you that day. The kitchen had a refrigerator and a microwave and toasters and coffee pot, it also came with all the dishes that you needed plates cups silverware all those things as well. And paper towels. The only other thing to mention is that parking can be an issue. They have 100 parking spots. But there is 150 units. So if you arrive a little later towards the day, the parking spots will be full so they ask you to park up there by the street where the gravel area is. And sometimes that was full as well. So a couple of times we had to park down the street. We would definitely stay there again.

Family_with_children

8/10

Excellent

08 May 2026

Lynda

Room was clean. Hot tub wasn’t ready the first day we arrived, but was ready the second day. Parking was difficult. We had to park one night in the front lot. The property is close to a variety of restaurants.

Friends_and_family Friends

8/10

Excellent

17 Apr 2026

Makayla

The room was beautiful & the location was perfect. The only negative thing was the fact that the tv screen stopped working on our second day - was really looking forward to watching movies at the end of our days. Other than that, great basic room with a beautiful view.

10/10

Exceptional

14 Apr 2026

Carlos

Centrally located to everything

Friends

8/10

Excellent

12 Apr 2026

Gaylyn

Perfect location for visiting Kona town. Lots of shopping and restaurants nearby

Friends_and_family Family

6/10

Pleasant

10 Apr 2026

Michelle

The room was clean and comfortable. Pool area nice. Walked to the oceanfront where there were plenty of restaurants and bars but no nearby beach that we could find.

Partner

2/10

Poor

09 Apr 2026

AHMEA

There were roaches everywhere in the property. The management team was not very helpful with accommodating us with our room.The staff was also very mean.

Family

4/10

Poor

03 Apr 2026

Keith

This is not a hotel! it is a furnished apartment. do not expect any room service like beds made, towels and so on. there is a charge for everything at this place. the parking is very limited and tight (you will most likely have to park on the street). there is no staff on had to talk to and before you check in you call a corporate number on Maui to get very little information. when you do show up, you have to call a number to let them know you are there, pay close attention to the form they have you fill out with all of the extra service charges. This is not a hotel!

Family

10/10

Exceptional

02 Apr 2026

BRENDA

staff was friendly and it was easy to get on parking list.

Family

2/10

Poor

31 Mar 2026

Colter

Only great thing was its location. The hotel is dated. Our roomnwaa on the ground level wirg a sliding glad door to the patio that DIDNOT lock. Tv was broke it would only buffer when a channel was selected. We were required to take out the trash or get charged more.

Partner

10/10

Exceptional

27 Mar 2026

Gwendolyn

The room was clean and we had a good view of the ocean from the patio. There were plenty of places within walking distance to eat and shop. I know others said parking was limited but we did not have a problem finding a spot and we did leave and come back a good bit. I would stay here again, it was nice.

Partner

8/10

Excellent

23 Mar 2026

katherine

The hot tob on the property is not working when we were there.

Friends

4/10

Poor

12 Mar 2026

allen

no ocean view , there was a hot tub but we did not partake

Partner

10/10

Exceptional

10 Mar 2026

Sam

Convienience because of central location. We had a pool view balcony. Less expensive. A good option to consider.

Partner

8/10

Excellent

08 Mar 2026

Edward

Location was very close to restaurants along the water. The wifi did not work the 3 days we were there. Management did agree to waive the resort fee.

Partner

6/10

Pleasant

02 Mar 2026

Christina Marie

The location of the hotel was ideal: very close to the ocean, shopping and food. The rooms were nice, but there were problems…the AC didn’t blow cold air and it was SO LOUD! The toilet ran the whole time we were there. Parking was definitely an issue, as in we almost could never park on site. When you first check in you initial all these different fines they might charge you for, some things that makes sense, but other things that were weird and random. Also on the door to your room is a sign to take out your own garbage, and clean your dishes or you’ll be fined. It didn’t make for a very welcoming feeling to think they were hoping to catch you doing something that would make you have to pay additional fees.

Partner

6/10

Pleasant

01 Mar 2026

Paul

Lot's of maintenance issues. First the door lock wouldn't open and I had to call someone on another island. Remote for AC didn't work, hot tub broken down for weeks and power went out but the back-up system didn't work.

Partner

4/10

Poor

26 Jan 2026

Blanche

We may have been just unlucky. The room we got was conveniently located next to the gate leading to the beach, restaurants, etc. Even had a peekaboo view of the ocean. However, it was super noisy. Besides the ongoing road noise, there were teenagers riding by blasting music, and a homeless guy who created such a ruckus (I kinda think he wanted to be arrested). We tried changing rooms, but nothing else was available.

It should be noted that this is not operated like a hotel. Rarely is anyone managing the front desk.Our TV didn’t work. I had to call someone in Maui to send maintenance. It was fixed.

Parking is also a problem. There aren’t enough stalls for the # of units.

Partner

4/10

Poor

20 Jan 2026

scott

Excellent location, and a few favorable attributes, but some issues too: poor lighting, two broken interior doors, hot tub out of order, and some unwelcome noise.

Leisure

6/10

Pleasant

14 Jan 2026

Deborah

It was obvious that no one had stayed in our room for a long time. Thick dust on every surface and I had to clean. Even the lights by the bed were dusty. I also had to sweep the balcony.

Partner

10/10

Exceptional

04 Jan 2026

Lisa

This little one bed condo suite was perfect us. With a mini kitchenette, mini fridge, coffee maker. Parking was always full, however we were able find a space to park. Walking distance to shopping and dining. Love walking up and down Ali Drive. Perfect sunsets can be seen at any restaurant on Ali Drive. We did not drive much. Grocery stores are under 10 minute drive. We love staying at Kona Islander Inn for its convenience to food and shops.

Business_and_leisure Partner

8/10

Excellent

28 Dec 2025

Rebecca Elizabeth Joan

Staff was great but it was a real process getting the correct password for our wifi. It was just out of date and they had to contact the rental company over in Maui. Otherwise we had a nice time!

10/10

Exceptional

17 Dec 2025

lang

Very clean and roomy. Staffs are polite and helpful.

Leisure

8/10

Excellent

01 Dec 2025

Ty

Old condo, good location, enough comfort for golf trip, parking included, good value.

Business

10/10

Exceptional

10 Nov 2025

Michael

Great city access. Nice deck, plenty of room in the room. Very nice place!

Partner

2/10

Poor

08 Nov 2025

Michael

The room had hairs around the

10/10

Exceptional

22 Sep 2025

John

Quaint, small, efficient condo. Right on the main strip with easy walking distance to the best restaurants and sites.
Highly recommend.

10/10

Exceptional

05 Sep 2025

Kazzandra

Checked all the boxes:)

Loved it! very convenient for our group of friends. We did not realize it was not a “hotel” nonetheless our host communicated with us via text which made it more personable. Hoping to get the same two units next year TY :)

Friends_and_family Friends

2/10

Poor

05 Sep 2025

Jasmine Danielle

The outside was beautiful but had a lot of cats and smelled like cat piss. Limited parking had to park away from facility. Room was infested with roaches and mosquitoes. Bathroom shower was gritty and rusted.Room was supposed to be non-smoking but smelled an overwhelming scent of cigarettes.Could not stay one night in my room had to get another hotel.

Partner

10/10

Exceptional

13 Aug 2025

Sharon

Pleasantly surprised! Close to everything!

Leisure Friends

10/10

Exceptional

29 Jul 2025

Karen

Great view right in Kona across from ocean. Lovely pool. Room good size for good price.

Leisure Family_with_children

6/10

Pleasant

28 Jul 2025

Irlanda

Great location.

The place did have coffee, nor anything extra complimentary. place looked old, shower was dirty.

Leisure Family

10/10

Exceptional

20 Jul 2025

Sharon

Nice accommodation. Staff nice and helpful. Laundry all washers were not operable.

Business_and_leisure Family

10/10

Exceptional

15 Jun 2025

Nathan

Kona Islander Inn is a great low cost option for staying in Kona. Its location on Alii Drive makes everything walkable.

Leisure

10/10

Exceptional

05 Jun 2025

gregory

Everything is overshadowed by the fact that I got to see the biggest Kilauea eruption in decades!

Self

6/10

Pleasant

11 May 2025

fatima

Echoing most of the reviews for this property. The condo was small, but fit our needs (2 guests). Check in was fine, and I was aware that the condos are owned privately and didn't have in-house guest services. It is a good location due to its vicinity to restaurants and shops. I had a view of the beach, but at times it did get noisy because of cars passing by blasting their music. The negatives I had was that the AC was too loud and agitated my allergies. Parking was also an issue. If you get in late, you'll need to find street parking.

2/10

Poor

27 Mar 2025

Lewis

Parking lot not large enough for number of units.
These are condos, this is not a hotel.
No onsite support.
Units are in rough shape.
No elevators for elderly or movement impaired.
Street noise is very loud.
AC unit was the loudest that I have ever heard.
Fire alarm had low battery in unit bellow us and so it beeped all night, since no onsite support, no help.
This needs to be classified as an AirBnB like location, not a hotel.

Leisure Family

6/10

Pleasant

15 Mar 2025

Vanessa M

There isnless than 1/3rd ofnoarking spots to the number of units. Good luck finding a spot after 5-6p. Parking availablenshould say extremely limited parking. This was a vrbo not a hotel... fine but nothing was recieved from the host and the stafff at rhe front desk give you parking passing tell you which room and the code to get in. I had no information to contact the host if i needed but thabkfully i did not

Leisure

10/10

Exceptional

29 Dec 2024

Jade

Close to most of everything we wanted to do

8/10

Excellent

17 Nov 2024

Jacqueline

We were in Unit #128 first floor.
Pro's: staff was friendly.
1. Aliyah took the time to give us all the local places we would enjoy.
2. We had access to hot tub and pool area. They also have a grill area and shower area before you step in the pool. We had access to a laundry area on site. They was alot of animal and bugs on the property. A small Gecko entered our room.There is a roaming cat around the area.
3. The place is across the street to a beach area. The island seemed laid back with friendly people.
4. Uber from the airport was $25-40. Uber rides around the place was $7-12. Not alot of parking if you had rented a car.
CON's:
The property room was outdated.
1. If you need anything you have to contact the owner of the property.
This is not a hotel. (I.e. pillows) They give you a number to contact.
2The AC unit emitted a watery moldy smell.
3. The shower needs an upgrade. I had the shower a longer shower because the water pressure was low.
The Amerities was bare minimum. The toilet paper was low quality.
4.Small fridge/microwave only. Food was expensive.
4. The bed was confortable but you can feel the springs
5. There was wifi. You have to look on the box to access it. Programs on TV was limited. However, there was a mirroring functions that allow us to stream from our phone so we bypass that problem.
6. Low outlets. Look for the clock (outlets ontop) i moved it to the floor next to the bed to use my CPAP equip.
Overall, its not the worst place I stayed in.

Leisure Partner

4/10

Poor

03 Sep 2024

Verified traveler

Nice location and grounds but unit very musty and no cooking hot plate, only coffee maker, toaster and microwave.

Partner

10/10

Exceptional

31 Aug 2024

Patrick Edward

Beautiful Jungle Landscaping , quiet, walkable to most everything.
Parking was limited but once I parked we walked everywhere anyway!

Leisure Partner

8/10

Excellent

30 Aug 2024

Daniel

What a tropical paradise. The grounds are well maintained and friendly.

Leisure

8/10

Excellent

03 Aug 2024

Lori Marie

Older, but adorable property.

Leisure Family

8/10

Excellent

31 Jul 2024

Francisco

I enjoy the stay here very good location with walking distance to many places to see and eat.

Leisure Self

10/10

Exceptional

21 Jul 2024

PULLING

Great

8/10

Excellent

08 Jul 2024

colleen

good for short term added to timeshare week.price is right.

2/10

Poor

07 Jul 2024

Randall

Do NOT recommend this place Roaches!

Absolutely a terrible experience. Place had cockroaches. The toilet flapper would stick and the only way to operate was to take the lid off and manually trip the flapper. Bathroom sink was clogged. Light bulbs were burnt out. Front door lock battery was dead. Hot tub was out of service


The front desk or management NEVER responded to a single question I sent before arriving and never responded to any of my comments.

Partner

6/10

Pleasant

04 Jul 2024

David

Close to town

Room was just ok. Internet and cable TV didn't work and when we asked about what to do we were just referred to the management agent for the owner. There is a 1000 rules you have to agree to to check-in. It's not the worst place I stayed, but it isn't one of the better ones either.

Partner

10/10

Exceptional

25 May 2024

Keoni

The location was great! Close to everything! Quiet and peaceful. The oceanview was great too!! Thank you!!!

Business_and_leisure Partner

4/10

Poor

15 May 2024

DAWN

Condo unit itself in disrepair and was literally dirty, including lanai surface (bought a tatami mat just to put our feet down on the surface after sweeping). Slider/screen doors both in terrible shape - had to really muscle it to get it closed w/a rusty piece of wire as a \"lock\"! Shower head flapping in the wall, & had to buy a paring knife just to prepare food. We're 'campers' but this was yet another Islander condo that is obviously over-used/under-maintained. (We've tried three times!)

Leisure Partner

10/10

Exceptional

23 Apr 2024

Larry

Very nice

Leisure Partner

4/10

Poor

14 Apr 2024

Stephen

I wouldn’t book again.

No toilet paper . No spoons or sharp knife.
Stayed in unit 145. Thin towels. Insufficient wastebaskets. Laundry room had no soap in dispenser, yet took our money. Change maker out of service. Can’t get any help from desk because it’s condo owned. Can’t contact owner while there for any help. Would not recommend.

Partner

10/10

Exceptional

11 Apr 2024

kelsey

It was a lovely place to stay and had a beautiful view!!

10/10

Exceptional

10 Apr 2024

Babu

The rooms are very clean and nicely kept

Leisure Partner

4/10

Poor

24 Mar 2024

Ellis

Definitely sqaure in two star territory. No blankets for pull-out bed. Front desk person was rarely there, and when I finally asked them about it, they said contact the unit owner. Jacuzzi was very foamy. Parking on the grounds after 4 PM is impossible (not enough parking). The location is what saves it.

Leisure Family

2/10

Poor

22 Mar 2024

Roni

I arrived at the unit to find out that there are 121 units, and only 60 parking spaces. I am disabled, with difficulty walking, there are only 3 handicapped parking spots. Non of the spaces were available, because they are taken by permanent residents. This unit was on the 3rd floor, with no elevator. This is a private condo association with no options for changing rooms. I was stuck with a non-refundable room on the third floor, with a long walk to get to the room and no staff to help me with my luggage, I was blessed to have another guest offer to help me carry my luggage up the stairs. I had to walk down an uneven pathway for more than 100 yards to get to the building, then tackle three flights of stairs. The security was ridiculous. The so called gate entry had a three foot opening for anyone to walk through. The walkthrough gate didn’t have a lock. The room was no better than a two star hotel. Queen bed, tiny refrigerator about two cubic feet, bar sized sink, nothing to cook with, only two plates, two bowls, two filthy coffee mugs, and some cups, shower with hot and cold faucets reversed, you have to take out your own garbage with the dumpster at the front of the property and the unit at the far back, laundry facilities were good, the room did have air conditioning which was nice, a good view of the ocean from the balcony, the sliding door was broken, screen was off track and no lock on sliding door, the pool and hot tub were nice, lots of stray cats on the grounds, sad!

Leisure Partner

2/10

Poor

19 Mar 2024

Verified traveler

Nice place but awful management

Door lock would not operate and clerk was able to let me in with the master code and tried to reach management but could not. Therefore I could not lock the room for the entire stay. Internet was not available as well as TV cable. This place consists of individually owned condos that are managed by Soleil. They are at fault for not giving me what I paid for.

Self

8/10

Excellent

05 Mar 2024

Victor

The hotel is clearly dated and in need of some remodeling. No matter how long we ran the shower the water never got beyond lukewarm. A few times finding an open parking spot was a real hassle. They would do better to number the parking spots so each unit has a designated parking spot. On the plus side, we had an ocean view and we could walk to numerous restaurants and shops. It also was a very affordable option compared to most other hotels that are more like $500 to $800 per night.

Leisure Partner

2/10

Poor

01 Mar 2024

Pam

This room was not at all as presented in your pictures. Straight out of the 70's shower grubby bathroom area sink no counter space. Mirror cupboard door track rusted. Would not call it a kitchen would not use fridge etc as creepy.mirrors covered entire wall could not even open patio door. Staff no help told to call number provided. Never again much better places for same cost

Leisure Partner

6/10

Pleasant

26 Feb 2024

Kate

Expedia listing is not clear this is a timeshare/privately owned condo. There was no service or staff for support beyond people at check in who expected us to know about timeshare information. No blanket was provided for the pull out bed and since there was no service options we had to make do without. That being said, pool was nice, unit was clean and location for accessing Kona were all positives.

Leisure Family

6/10

Pleasant

21 Feb 2024

Kim

Parking was at a premium. If we used our rental, we feared nothing would be available upon our return and we'd have to park off-property somewhere. Not knowing the area, that made us very nervous since we were using a rental car.
Check-in was long and tedious. I was made to read and initial over ten warnings and fines for a number of ridiculous potential infractions. This set a very unpleasant tone to our stay. If I could have gotten a refund, we would have left on the first day. As an adult, I should be asked to read all ten plus statements/warnings/fine related violations and initial once! It wouldn't have been so terrible if the front desk associate hadn't come off so stern / cross. Rather unwelcoming.
The sofa bed was the best I've ever used.
WIFI access was extremely difficult to set up. We were given the wrong network/user-id at check-in and had to reach out to two outside companies to get it resolved.
Unit door security locking system was excellent. Very quiet most of the time. Property was centrally located to most of Kona's night life and dining.

Leisure Partner

4/10

Poor

14 Feb 2024

Ron

Great garden. Poor parking. Wifi and cable TV was lacking.

10/10

Exceptional

05 Feb 2024

Eric

Great stay!

6/10

Pleasant

21 Jan 2024

deonarine

Not good

Very weird stay ! The front desk does nothing for you and tells you that on arrival . The room felt like a basement . No ocean view like was told . The area was run down .

Partner

4/10

Poor

08 Jan 2024

Lizette

First of all, upon my arrival at the vacation the staff/ receptionist were extremely unfriendly. I didn’t feel warm or welcomed and my question were vaguely answered as “contact the owner”. I would of preferred more information as far as the area/ parking remedies or anything really. Secondly the room had ants. And no amenities such as shampoo or conditioner as other typical hotels provide. Nothing was complimentary, not even the coffee filters or coffee. I will not be staying here again.

Leisure

8/10

Excellent

06 Jan 2024

Verified traveler

Meh

The hotel check in lady was an interesting figure. Perhaps, it was just a bad day but i feel it was very unprofessional. She lied about having our code to our room stating we need to contsct the owner as they dont have the info… then when i pressed for information she showed me the screen that had the inform. Infectious scrutiny is require for a simple request.

Friends_and_family Family

10/10

Exceptional

28 Dec 2023

Kevin

Easy check-in and staff very helpful with answering questions about getting around on the island

Self

8/10

Excellent

07 Dec 2023

Cory

Close to everything and yet quiet (there during Ironman). Issues with shower door were resolved once I found out that staff working there are not responsible for this (had to contact owner of unit). Response was quick once they were informed.

Leisure Partner

10/10

Exceptional

28 Nov 2023

Toshi

We loved our stay! Hawai’i feels like home to us and Kona Islander did too! The sweet, lush jungle-like greenery, the cozy clean apartment, the pool and hot tub, the kind charming hosts at the front desk, and the peaceful neighbors were more than we could wish. And of course the ocean view and downtown Kona from our sweet balcony was a gem. Thank you guys! Highly recommend and would stay again and again here!

Leisure Partner

2/10

Poor

02 Nov 2023

Norman

The only thing we liked was we had one of the few rooms that overlooked the beach and water across the street. Even thought access to the beach was across the road and private with no access. At least we had the view and could sit on a low wall at the edge of the road.
Parking sucked! There was only enough parking for about a fourth of the units and was told we would have to park on the street around the block if you could find one.
It looked as if most of the units were condos that people were living in all year.
Some employee was tagging some cars not parked right with other cars next to them angled across the line not tagged. I had to use one of their disabled parking spots my last night and got a ticket because my disability tag was in use in my car at the airport disabled parking lot at home.
I was looking for 2 queen beds. The picture I saw online showed two queen beds. (NOT) turned out there was a wall of mirrors that made it look like there was. 2nd bed was a hide-a-bed.

Leisure Friends

4/10

Poor

17 Oct 2023

dan

First day no shower head kitchen area had black mold around sink area but the worst was staff very unprofessional also homeless people in trash bins

Business_and_leisure Family

2/10

Poor

10 Oct 2023

IHuey

They canceled my reservation last minute and haven’t even started to refund me after 5 days.

Leisure Family

8/10

Excellent

04 Oct 2023

Marvin Lee

The positives: The unit (252) we had had a side view of the ocean and view looking up the street. The bed was comfortable. The fridge kept things nice and cold and the microwave and coffee maker worked well. Dishes, cups, and glasses were available. The pool is great. The grounds are beautiful. We were lucky with parking and only had to park off-site once. The staff was great!!!
The negatives: The unit could be cleaner. The floors could stand to be washed. The dish drainer bottom was Dirty. The cabinet under the sink could be cleaner. A roach motel would be a nice addition. (Knew they could be part of our stay, them having their own \"motel\" would have been nice.) There was one spoon, one fork, and four butter knives. More silverware would have been nice, and one sharp knife.
Overall we enjoyed our stay and would stay again.

Leisure

10/10

Exceptional

11 Sep 2023

Cheryl

Loved everything. The people are the most amazing ever!

Leisure Self

6/10

Pleasant

01 Sep 2023

Linda

Location was great. The unit had lots of ants in it. Kitchenette could have been cleaner. Parking was extremely horrible. Had to park up the way in a near by shopping center (not cool to have guests do that).

Leisure Family

6/10

Pleasant

31 Jul 2023

David Alan

Sea view from room.
No lift.

Leisure

10/10

Exceptional

12 Jul 2023

Leanne

253 !! Great room beach front, close to mostly everything 😀

Leisure Partner

6/10

Pleasant

19 Jun 2023

Claude

It started poorly when we arrived at about 9:45 pm after a horrible rental car experience and your staff made me feel like an inconvenience. Rude and inconsiderate. The floor in the room was dirty and there were ants in the kitchen. For what you pay you expect at least clean floors and no bugs. The location was great for getting around to shopping and restaurants. The parking is pitiful at your resort and definitely needs to be addressed. I don't know if would ever return because of the issues I have shared.

Leisure Family

6/10

Pleasant

06 Jun 2023

Lisa

The property is beautiful. Great location. Walking distance to many things. Well maintained. Keep in mind that each studio is privately owned so not all rooms are equal. The rooms are decent for two people but really tight for more than that and with suitcases. Our two rooms did not have full bedding for the pull out bed and the owners did not respond to our calls. There is a small fridge and kitchen sink with very basic necessities. The two rooms needed a lot of updating - it’s an old hotel converted to private studios. No elevators so lugging suitcases up three flights was a bit of a work out. Great views though. Parking was our other issue. We had two large SUVs and the parking spaces were just wide enough to get the vehicle in but difficult to physically get in and out of the vehicle. We also frequently had to park down the road because there were no spaces on the property. It wasn’t far but it was a little frustrating. Overall the property was great! The rooms were ok.

Leisure Family

8/10

Excellent

14 May 2023

Heike

Great location, property is older, fair /good condition

Leisure Family

8/10

Excellent

12 May 2023

Maithili

The check in lady was rude and bossy. Seriously needs some Inter personal skills. Other than that the stay was comfortable. Nothing overly luxurious, probably wouldn’t want to stay more than a night or two.

Partner

10/10

Exceptional

06 May 2023

Anjela

The location and the views are prefect, the gardens and grounds and clean and beautiful. Staff is friendly. This is, and has been for many years, my go to place. Love it. First time in this unit and \"kitchen\" is about a closet size yet it works.

Leisure Friends

10/10

Exceptional

04 May 2023

Verified traveler

Small space, but a great location. Overall very pleased. No swimming beach nearby, so you need a car for that. Parking is difficult. Hard to find a spot.

Partner

10/10

Exceptional

25 Feb 2023

Tracey

Parking might have to be on the road so that was a bummer. Location is excellent. Our room had the beach front view and that was awesome.

Leisure Friends

8/10

Excellent

21 Feb 2023

Andrea

Nice location. Enjoyed the hot tub. Parking was difficult.

Leisure Partner

4/10

Poor

16 Feb 2023

Michael

Certainly not worth the price.

Leisure Family

10/10

Exceptional

27 Jan 2023

Christine

We absolutely enjoyed our stay. The room was nice and clean. Close to all the restaurants and shopping area. Highly recommend this place and we will definitely return.

Leisure Family_with_children

2/10

Poor

23 Jan 2023

Tomoaki

In our visit no blanket for an extra bed, no hair drier and there was a dead cockroach in the kitchen and a live one in showroom. The front desk does not do anything about a room issue because each room is managed by each management company. Since the management company for our room is located in Maui island, so we could not receive a blanket and hair drier on the first day. The second day we got a blanket but not drier even I asked to bring the two items. Calling again, then finally got it on the third day.

10/10

Exceptional

21 Jan 2023

Emily

Beautiful property, with everything you could need, near the beach and dining district. Staff were helpful and parking on site. More affordable that surrounding hotels. Loved it.

Leisure Partner