Name: Kanaloa at Kona by Castle
Address: 78 261 Manukai Street ., Kailua-kona, 96740, US

4/10

Poor

15 Jul 2026

Mindy

We paid for a 2 bedroom with a sofa bed to sleep 6 people. We only got a 2 bedroom and ended up on an air mattress that deflated after an hour. I didn’t sleep well for the entire trip, also my back hurts now.

Family_with_children

10/10

Exceptional

11 Jul 2026

amanda

We loved our ocean view 2 BR condo! Incredibly spacious and clean while also being close to the pool and ocean. We rented a unit with AC but the breezes made evenings on the patio very enjoyable. The full kitchen and community grill allowed for easy dinners, laundry in unit another easy win. Front desk staff were very kind and accommodating.

Family_with_children

10/10

Exceptional

07 Jul 2026

Marcus

Greta property, great location, check in/out was smooth.

Family_with_children

10/10

Exceptional

19 May 2026

Ashlee

Beautiful

8/10

Excellent

03 May 2026

Clegg

owners spent a lot of time and money on a beautiful property, but why cheap out on the beds?

Friends_and_family Friends

10/10

Exceptional

19 Apr 2026

Amy

lovely stay and location just south of Kona!

Family

10/10

Exceptional

17 Apr 2026

Prasanna

Clean room

Family_with_children

10/10

Exceptional

14 Apr 2026

Donovan

The suite came with everything we needed! Family of 6 and we were comfortable with the huge space. Staff were really kind and made us feel welcomed. Will stay here again

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Amanda

Condo was fantastic, had everything we needed and the view was amazing.

10/10

Exceptional

09 Apr 2026

KEVIN D

A/C is an additional charge

Family

8/10

Excellent

01 Jan 2026

Jun

Great location and surrounding areas of this resort.close to the beaches suitable for snorkeling where we went every day. Beautiful green space in the resort and it has three swimming pools but we just didn’t have time to enjoy. Love the space of the unit we stayed. Very clean, staff are very nice and friendly. The only issue we had with our unit was lacking some basic kitchen appliances/tool such as electric kettle, scissor and basic ingredients. Fortunately we bought ingredients for our previous stay at Hilo. We understand that some units managed by the resort belong to different owners. We would like to come back but want to pick a different unit.

Leisure Family

10/10

Exceptional

27 Dec 2025

Alisha

Amazing stay at Castle Kanaloa! We rented two units for our large family vacation and both were very clean, had amazing ocean views, and accommodated us very well. Would definitely stay again!

Leisure Family

2/10

Poor

24 Dec 2025

Astha

Terrible stay. We booked for 6, they gave us a room for 4 guests and told us they cannot do anything, they didn’t have anything else. I would NEVER stay here again nor recommend it to anyone.

The picture frame hinges were loose, one fell while we were sleeping and we thought there was a gun shot.

No housekeeping, very poor toiletries, no one comes to check on towels.

Leisure Family

8/10

Excellent

15 Dec 2025

Loretta

Need to know that you will be charged daily for air condiotioning that we needed. So this added several hundred onto the bill. The internet did not work and after requesting to fix it it still wouldn't work. The housekeeping staff were great with replacement towels when needed. The room we had did not look like the picture at all. we had to go up a flight of stairs to reach the main living area and another flight to get to the master bedroom that opened to the living area below. we expected the rooms to all be on one level.

Leisure Family

6/10

Pleasant

10 Dec 2025

mark

Charging a cleaning fee on top of the original cost is bizarre. Why not include it in the original price? Im not really impressed with that. Was a shock to be told that at check in

Leisure Family

10/10

Exceptional

28 Nov 2025

Trina

This was a beautiful spot. We loved the accommodations.

Leisure Family

2/10

Poor

24 Nov 2025

William

We had booked for oceanfront unit and have a written confirmation on 10/2024. When we checked in they did not honor the confirmation from them since it was done through Expedia. They said extra $300 I said fine and was told no availability.!I called Expedia and was told I got same room it was not. It was a partial Ocenview. Five days later they gave us an Oceanfront. We still lost five days for lower rated room.

Leisure Partner

10/10

Exceptional

30 Oct 2025

Kirsten

We had a 2 bedroom Ocean View condo. It was very affordable for 6 people for 10 days. The condo had plenty of space including a large upstairs bedroom with a full bath with a partial ocean view patio, a bedroom on the middle floor with a patio facing the mountain side, a large living room/dining area, large enough full kitchen, and another large ocean front patio where we comfortably sat all six of us. The room itself though not super updated(but that didn’t matter to us) was very clean, had plenty of amenities such as dishes, cookware, towels/toiletries and additional upon request. The hosts also had extra things such as paddle boards, goggles, a snorkel set and tennis balls available to use which I thought was a lovely extra. The only thing I did not like about the room that I was disappointed about was that the “1 double sofa bed” listed in the ad was an air mattress. I was expecting a pull out couch. When I requested a rollaway bed, they did not have any. The area was quiet, had several community bbqs in which we used regularly and were always able to find an open one that was easy to use. Pools were clean and not overcrowded(we did go during off season in October). The view of the ocean was amazing, although there were a couple palm trees that obstructed the view at sunset. Overall, with 4 adults, a 15 year old and a 7 year old, we really enjoyed the condo and the property. If we return to the area, we would stay here again if it were still affordable and available.

Leisure Family

10/10

Exceptional

22 Oct 2025

Chad

Great place to stay, close to the ocean. Very spacious!

Leisure Family

6/10

Pleasant

11 Oct 2025

Melanie

Yes. Unit a bit outdated.

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

doug

Stayed in 2303. Great view of Ocean and beautiful apartment. Pool and hot tub good. Not a bad drive back to Kona for activities and quiet at apartment. Swam at Kahalu’u both days which is fantastic to see fish and turtles

Leisure Family

2/10

Poor

04 Aug 2025

Verified traveler

Never staying here again

Condo we got had a poor beds fans stays on only when the light is on and ac didn’t get cold stayed at 80 degrees sleeping at night was terrible we only had the fan with the lights on for air movement. Needs to be updated for sure. Looks nothing like the pictures.

Friends_and_family Family

10/10

Exceptional

25 Jul 2025

Marcia

The view of this property was simply out of this world amazing. Every single morning we felt like we were in heaven! The room was lovely with plenty of space for everyone in our party. It almost felt like we were in a place outside of time. We will definitely be coming back here.

Leisure Family

10/10

Exceptional

21 Jul 2025

Wendy

This property was beautifully landscaped and wonderfully appointed. They included beach chairs, snorkel equipment, water shoes, tennis equipment, boogie boards, sand toys, etc. It was great! The only thing I could have asked was for six beach towels instead of four, as we had six in our family. But it wasn't a huge deal. The kitchen was well-appointed, too. And the view was stunning. The balcony was huge. The vaulted ceilings were lovely. We really felt like island royalty! Definitely would love to return.

Leisure Family

10/10

Exceptional

21 Jul 2025

Lisa

We are a family of 6 and this place was great! The various pools were awesome. The kids found monopoly in the closet and played every night. The bed in the master bedroom had a super hard mattress, but some people love that.

Leisure Family

8/10

Excellent

06 Jul 2025

Kathleen

We’ve stayed here many times and love it. This was the first time the room wasn’t ready at check in and we had to wait two hours for it to be cleaned. A big bummer after a 6 hour flight but staff was very gracious and gave us complimentary ac for our troubles. Wish I could say the room was clean after waiting but kitchen and bathrooms were not clean so I spent the first hour cleaning them with minimal supplies. Will still return again, just made me sad to see the decline in cleanliness and care of the condo we were in.

Leisure Family

10/10

Exceptional

24 Jun 2025

Lindsay

Wonderful ocean front location. Gated security. Enjoyed the pool and hot tub after the day’s adventures. Just note the fees stated that will be paid onsite. Grateful I noticed other reviews stated air conditioning has a separate fee. That wasn’t easily clear in the listing. We went early June and didn’t need A/C for our visit.

Leisure Family

6/10

Pleasant

28 May 2025

Brittany

Property itself was beautiful, however the unit was out dated, cabinet doors felt like they were about to fall off. Unit had a musty smell, floors creaked and patio floors felt slimy. I would have liked a better up to date unit.

Business_and_leisure Family_with_children

10/10

Exceptional

23 May 2025

Tamaroa

We stayed in the building close to the Check-In office and the main pool, it was easy to get in and unpacked with little to do running around, with Keauhou Shopping center right up the road you really didn’t need to drive into town to get the simple stuff. The property is amazing and a sense of privacy with midnight security always on duty and welcoming. I Would definitely stay here again

Leisure Family

10/10

Exceptional

16 May 2025

Andrea V

Great property! The view was amazing!

Leisure Family

10/10

Exceptional

27 Apr 2025

Sanita

We had ocean front unit, modern furnishings, amazing views! Only one minor inconvenience they did not let us use an air conditioner . We did request it during reservation and were willing to pay for it. Otherwise we had the most memorable stay!

Leisure

10/10

Exceptional

29 Mar 2025

JUNE

I love everything about this property. It is so close to grocery store, beach, and what the property has to offer.
I can't believe how close we are to the manta ray activities.
we were also able to see the whale from our patio. It is nice and clean and spacious.

Leisure Family

8/10

Excellent

08 Mar 2025

Jan

Nice location and within walking distance to Keauhou
beach.

10/10

Exceptional

06 Feb 2025

michael

Ocean view. Great view of the ocean, loved the gentle sound of the surf. Close to shopping and Kona nearby. Unit needs mild upkeep but nothing serious.

10/10

Exceptional

04 Feb 2025

linda

The area around our condo was quiet, pretty and friendly

10/10

Exceptional

20 Jan 2025

Bruce

Beautiful property and nice staff, pools were clean and refreshing!

Leisure Partner

4/10

Poor

15 Jan 2025

Travis

I was extremely disappointed with my recent stay at this property. The advertisement clearly stated it accommodated six people, yet there were only sleeping arrangements for four. This resulted in me sleeping on the couch, which is unacceptable for a 'luxury vacation' that I booked a year in advance. Looking through the guest book, it seems this issue with the sleeping arrangements has been a recurring problem for at least three years, which is concerning.

Additionally, I was surprised by unexpected charges for air conditioning which was not mentioned in the original listing. This contradicts the inclusive price I paid through Expedia.

Basic amenities were also severely lacking. Having to request essentials like toilet paper from the office detracts from the relaxation expected of a vacation. While the view was indeed lovely, the numerous misleading claims and lack of basic necessities significantly impacted my experience. I would not recommend this hotel to others

Leisure Family

4/10

Poor

12 Jan 2025

Emma

The property itself is fine, but I had two major issues. First, there was no air conditioning in the unit I got. There was no indication that some units didn’t have a/c when I booked. It was a total surprise at check in. However if you do get a unit with an a/c, you have to pay to use it. The second huge issue is that they charge you for everything. There’s a hefty cleaning fee you pay when you check in, but they won’t even give you fresh towels without charging you for them. Since they’re condos, they have a washer and dryer, but they only give you 2 packs of detergent and if you use them both and need more, you have to pay for them. Also, the floor was dirty when I got there. I feel like if I’m paying $375 for a cleaning fee, it should be clean to begin with and it’s pretty ridiculous to charge for every little thing on top of the cleaning fee. We ended up leaving early, and I would not stay here again.

Leisure Partner

6/10

Pleasant

10 Jan 2025

Will

Inside the unit everything was dated and needed a lot of maintenance. We read these reviews b4 and can confirm their are accurate. I took pictures but this system does not allow us to post them. The unit was not clean inside, there was soap scum all over the shower and glass door, and sinks. The light fixtures in the bathrooms were all rusted! The wooden town handers all worn down and starting to rot. The common areas were very well maintained and clean, but they have not performed maintenance in the units. Like ever.

Leisure Family

10/10

Exceptional

10 Jan 2025

Thomas

Great Property.

Fantastic property right on the water. Met all our needs.

Friends_and_family Family

10/10

Exceptional

07 Jan 2025

Ernesto Santa

It was a good place to relax at

10/10

Exceptional

07 Jan 2025

Hanna

I like view around. Room was great.

Leisure Family_with_children

8/10

Excellent

29 Dec 2024

Joanne

We had a great time staying at this property and definitely would choose it again!

The location was great, right off the water and close enough to Kailua-Kona as well as a nice shopping center with all the essentials, a weekly farmers market and the best shaved ice we’ve ever had! There is also a movie theater.

The community grounds were kept nice and decorated for the holidays! All the staff were very friendly too. The pools were very nicely maintained we mostly went to the ocean pool. Very picturesque and relaxing!

The only thing I’d do differently is pay a bit more for an ocean view unit (it really is right on the ocean). Our greenway unit was nice but the way the buildings are designed there is NO BREEZEWAY and fans can only do so much. We made it work since it was December and cooled off at night a bit.

If you are traveling there Spring-Fall, definitely pay the extra fee for the air conditioning.

Leisure Family

8/10

Excellent

04 Dec 2024

Hanna

Oceanside pool was amazing!! Our 2BR 2BA unit had a lot of space.

Leisure Family_with_children

10/10

Exceptional

03 Dec 2024

Valerie

Family getaway

After reading many reviews I was slightly nervous about what we would get. We had a wonderful experience!! The unit we stayed in was clean and comfortable. The staff was very friendly. What I liked most was that the facility was quiet. Everyone there was respectful, even in the pool where you would expect chaos. There is a market just up the street with everything you would need if you decided to cook in your unit. The BBQ's that were on site were great! I would definitely stay here again! It's just far enough from the main part of town but also close enough.

Friends_and_family Family

6/10

Pleasant

03 Dec 2024

ROSE

no internet avalable in first day, bad customer sevice

8/10

Excellent

16 Nov 2024

Christopher

Spacious room, lovely grounds, nice setting near the ocean. Our unit in dire need of new carpet and a new bed. Well equipped kitchen. Good parking, lovely pools.

Leisure Partner

6/10

Pleasant

20 Oct 2024

Verified traveler

The condo floor was dirty (feet almost black when walking barefoot) even though there's a costly cleaning fee for each guest's stay, and the A/C isn't included with the room, it's an additional fee per day to be provided the remote control to use it. This wasn't disclosed anywhere during booking, only disclosed by front desk upon check-in. That feels like scamming tourists.

Friends_and_family Family

6/10

Pleasant

24 Sep 2024

Shawn

Fish smell in the kitchen / sink that didn't go away. Place was large but not very clean, you'd think for the large cleaning fee you wouldn't find other people's hair in the bathroom. I cut my reservation down by two nights and they booked me on the fairway, i had ocean view originally. I didn't realize until arriving. Would have canceled completely had i known.

Leisure Partner

10/10

Exceptional

09 Sep 2024

Yazmin

I really love the Stay Amazing. I would definitely book here all the time. Trust me when I say you’ll never regret it.

2/10

Poor

16 Aug 2024

maria nia

The unit assigned to us was grossly dirty. I was reading reviews before booking and they were mix of good and bad.
Unfortunately, our experience was not good at all. I don’t mind an older hotel or building as long as it is clean. But this unit had dead and live insects, sticky and dusty doors (esp the toilet doors), faux leather chair peeling all over, stained bathtubs and stain on bedsheets.
We had to check out early and find another place to stay.
I just hope they’d refund our cleaning fee considering we only stayed 2 out of 7 days of our booking, and also the cleaning fee dows not make sense for us because the unit was not clean when we checked in.

Leisure Family

10/10

Exceptional

21 Jul 2024

Gloria

Beautiful place and breathtaking view of the ocean

Leisure

8/10

Excellent

17 Jul 2024

Ross

Location and scenery: A . This is truly A beautiful property. The staff was welcoming and kind. Our family had a fantastic time, once we got in!

However, we specifically requested AC and were given a unit with broken AC. We asked for fans on three occasions and we're told they would be brought over. Never arrived. Reported a short in a light that was not addressed. And no one was there for checkin when we arrived with no communication about how to checkin after hours. So, communication and follow through on requests needs work.

Those issues aside, the unit itself was fantastic. Spacious and clean. Easily living for a family bringing three teenagers. And that view... Wow. Will stay here again, but be more aware of the issues listed above.

Leisure Family

10/10

Exceptional

13 Jul 2024

Luan Anh

Had a great time. Well maintained and clean

10/10

Exceptional

06 Jul 2024

Vorifin

The location is very private, quiet and safe as well as it has washer and dryer.

Leisure Family

8/10

Excellent

04 Jul 2024

Albino

Everything is just great! We had a great time, our only complaints were: you have to pay an extra cleaning fee!?!?
And you have to pay extra to use the Air Conditioning!!! Really!! At least they didn’t charge extra for use the beds!! Lol
Everybody else had the same complaints!!

Leisure Family

10/10

Exceptional

04 Jul 2024

Wallace

A great stay @ Kanaloa Resort

Everything was great during check-in Property was clean nice all the pools were clean Gate shack was easy to access In-N-Out &all the staff is great & courtesy and very friendly

Friends_and_family Family

10/10

Exceptional

01 Jul 2024

Laura

Overall great stay.

The unit was very comfortable, great location, fantastic view from the room and very nice grounds. The only thing I wish they were more transparent. When I booked, it was not easy to see that they charged for AC on a daily basis. Now it looks like they may be charging extra for daily electricity in general. Watch the fine print. The AC was definitely needed in June.

Friends_and_family Family

10/10

Exceptional

01 Jul 2024

Laura

Overall great stay.

The unit was very comfortable, great location, fantastic view from the room and very nice grounds. The only thing I wish they were more transparent about was the extra fees. When I booked, it was not easy to see that they charged for AC on a daily basis. Now it looks like they may be charging extra for daily electricity in general. Watch the fine print. The AC was definitely needed in June.

Friends_and_family Family

6/10

Pleasant

27 Jun 2024

James

3 stars, overall, is for the ocean view from our room. But...
The shower drain in the bedroom shower was clogged, so water would fill up and drain slowly. We were told that maintenance came by, but it was not fixed
A pile of ants clustered and feeding on something on the floor of the shower stall in the bathroom in the bedroom when we first arrived
Dirty, greasy smudges on some of the kitchen cabinet handles and back patio screen doors. And some dishes & utensils were not very clean
Caked on dirt and grease on the tv remote control that doesn't work (and it was missing a battery).
Smudges and drops of some type of liquid on some mirrors and and wall areas
Locks on some of the screen doors were broken
One of the bedside lamps did not work
We asked for an extra fan, and the very nice grounds lady brought us one, but just before bedtime we discovered that it did not work,
We were charged the cleaning fee for a 3-bedroom suite, even though we stayed in a 1-bedroom suite. We were told it was because we booked via Expedia.
The bed was hard, which wasn't great for my shoulders, since I'm a side-sleeper.
The neighborhood is not very walkable

Leisure Family

8/10

Excellent

23 Jun 2024

Kasey

Overall plenty of space for the family as it was more like a condo than a room. Frustrated with hidden fees or items that were not as transparent as they could have been. Room AC did not work which made it hot in the middle of the summer. The front desk did apologize and refund the AC fee which helped lesson the frustration. The resort is pretty with multiple pools, one of which is right next to the ocean. I give it a mid review overall. Communication could have been better but I do appreciate some resolve and apology over our concerns.

Friends_and_family Family

10/10

Exceptional

21 Jun 2024

joseph

Ocean front property. Three pools and barbecues very accessible. One pool is next to the ocean. Two tennis/pickleball courts. Very nice facility.

Leisure Family

8/10

Excellent

15 Jun 2024

Ana Elisa

We enjoyed our stay.

10/10

Exceptional

11 Jun 2024

Alexander

Excellent place to stay

Family_with_children

6/10

Pleasant

27 May 2024

Samuel

The property was nice. Our condo had a great view and was in great shape. What pissed me off was waiting until we arrived to tell us that air conditioning would be an additional $31 a night. What a ripoff.

Leisure Family

10/10

Exceptional

25 May 2024

Isela

Very nice property thank you 🤗

10/10

Exceptional

09 May 2024

Nicholas

Everything was great about the property. It's bigger than we expected. Big kitchen and living room. Great view on the patio/deck. The fees do add up to be a lot , but we knew about them prior to booking and just included them in the cost per night when budgeting. It's a little far away from kailua, but with the full kitchen next time we will do a few meals at the resort

Leisure Partner

10/10

Exceptional

21 Apr 2024

Oscar

Our family were surprised on how spacious and roomy this place was. We’ll definitely be back for another stay.

Leisure Family

8/10

Excellent

15 Apr 2024

Kele

I didnt like the hidden fees and it was noisy at night

Leisure Family

10/10

Exceptional

28 Mar 2024

Verified traveler

Place to unwind

Beautiful island to visit for sure!

The hotel is a residential place & some units are being rented out. So, it is not a hotel with full service. The location was great & facility has pools and tennis court. (Maybe some more) It is located by the ocean, so the sound of the wave is constant. Although the facility is old, it is well-maintained. Our room had everything we needed. Nice clean beds, clean bath (but the knob to start shower was VERY tight...), good size kitchen with big fridge & dish washer, lots of utensils, dish towel and paper towel, washer & dryer with a small bag of detergent (dryer has a huge buzzer noise when it's done! we jumped up from sofa!), beach towel.

If you are a night time partier, this is not an island for you. Lots of restaurants closes early (like by 9pm) and day starts early (like outside work such as mowing starts at 7am). Also, the roads leading to the hotel is very dark in the night.

It is safe property with gate & security. Staff members in the property were very nice & relaxed. You want to make sure that this is a residential place, so you want to respect your neighbors as you are at home.

Over all, if you want to truly refresh your body, mind, & soul, this is a great place.

Friends_and_family Friends

10/10

Exceptional

26 Mar 2024

Jamie-Lynne

Nice, Spacious Condo

Loved this property. Last time we stayed in Kona we stayed right down the road at Kona Coast Resort. This condo was bigger and we were located right near the pool so that was a plus. Aside from some of the renovation material being in one of the closets and a weird urinal in one of the bathrooms, the rooms were spacious and the living area, kitchen, and outdoor lanai area was great!

Friends_and_family Family

10/10

Exceptional

10 Mar 2024

jeb

Loved our stay. Great location, easy check in and check out. Very comfortable beds, enjoyed time at the pools. Would recommend staying here.

Leisure Family

8/10

Excellent

17 Feb 2024

JEFFREY

Assigned parking spaces were very narrow. Doubt if two minivans like ours could fit together in the two car space assigned and occupants still be able to get out. There were storage sheds separating each pair of spaces which seemed unnecessary.

Leisure Partner

10/10

Exceptional

13 Jan 2024

Robert

This is the real Hawaii, quiet and peaceful. No crowds and no “BUZZ” just yourself and the beautiful island and ocean. Come here to relax, turn off the WiFi, (they have it but you don’t need it or want it) Just one minor negative, all unit have steps, some have a lot of steps.

Leisure Family

6/10

Pleasant

22 Dec 2023

Gailen

Beds are hard as rocks. We booked a 2 bed with sofa sleeper and there was no sofa sleeper. We found an air mattress in the closet. We booked a condo for the kitchen however all utensils were very run down. The “sharp” knives are duller than a butter knife. Beautiful location, quiet but no real community feel. It needs some updating and care and could truly be a great place.

Leisure Family

8/10

Excellent

15 Dec 2023

Janice

While the condo size, view and location are wonderful the condo itself needs some maintenance. Several areas in both bathrooms have dry rot and need to be repaired. All appliances were functional except ice maker in the refrigerator. While the kitchen was well stocked overall there were only two pots, one very small and one extra large. The staff at the complex were very friendly, attentive and competent. The cable box in the bedroom was not functioning when we arrived, I contacted the front desk and maintenance came by very shortly and determined that box was bad. They contacted local cable company and a service tech came and replaced the box within a couple of hours. I can’t even get kind of service back home! I would definitely stay at this complex again but probably not this unit.

Leisure Partner

10/10

Exceptional

29 Nov 2023

Michelle

Had a wonderful time at Kanaloa! We will definitely be back.

Leisure Family

8/10

Excellent

28 Nov 2023

William

Very OKAY

Business_and_leisure Family

6/10

Pleasant

20 Nov 2023

Roman

Property overall was decent, well taken care of. Employees were great, no issues. Had a clogged shower and it was fixed same day reported. Cleaning fee is way too much, double what it should be, and the fact you have to pay extra for air conditioning is ridiculous because it is pretty much mandatory. Unit had stained carpet on entry stairs, so started off with a very bad impression and every time you entered or exited the unit. It was just gross, especially since they ask you to remove your shoes, which did not happen. Unit has not been updated since build, so could definitely use some work in areas. Not very well equipped as far as kitchen items and utensils. We didn’t cook so wasn’t much of an issue but could be for those who want to prepare their own meals. Overall, the spaces were clean but some areas had a lot of accumulated dust and visible on walls and areas not routinely cleaned. I would expect it to be immaculate for $400, not just a quick in and out. It was okay for a first time trip to the Big Island staying on a budget, but probably wouldn’t stay here again unless it was in a more updated unit.

Leisure Friends

10/10

Exceptional

19 Nov 2023

Mike

If you just want to get away from the busy and noisy city life this is the place to go. Nothing better than to wake up and sit on the lanai listening to the ocean. Very well maintained and quiet. Close to many beaches and kona. I have been visiting here for 20 years and will continue to for many more. The Kanaloa is the only place that I stay at.

Leisure Friends

8/10

Excellent

31 Oct 2023

Mitchell

It seems the condos on this property are individually owned, thus the quality can range. Our first place was not well-maintained, but management moved us to a better place upon request. The location is amazing as everything is close by so you feel like you’re not outside of town, but also not in town. We will definitely stay here again as we have stayed here many times and assume that the area is the recovering from the 2020 pandemic effects.

Leisure Family_with_children

8/10

Excellent

02 Oct 2023

Verified traveler

It was awesome.

6/10

Pleasant

29 Sep 2023

Joe

Office not open late enough for proper check in
Dirty furniture at check in
Office personnel needs training

Leisure Family_with_children

8/10

Excellent

28 Sep 2023

FAITH

It was quiet ,well kept grounds easy to get to other places . I liked the ocean swimming pool..the near golf course location ,friendly staff.
I didnt like the noisy bed ,the dead cockroaches ( though better than live ones) lol ....but overall it was an awesome stay for us

Leisure Partner

6/10

Pleasant

21 Sep 2023

Giorgio

Although during the online reservation I read \"taxes & fees included\", I still had to pay again when I arrived there (additional taxes). This on top of the destination fee and the high charge for cleaning.
If you want the air conditioning activated there is an additional (not irrelevant) daily charge that they unveil to you at the moment of check-in.
The outlets in the 2 bathrooms were not working and a quite concerning electric noise was sometime present in the main bathroom. I notified the staff several times but they did nothing.
Although there are \"quiet hours\", sometimes people talking very loud during the night on the balcony next to your window wake you up.

Beside all of that (and being overpriced), I liked the location and the ocean view.
The staff was courteous (even though did nothing to fix the outlets).

Leisure Self

6/10

Pleasant

19 Sep 2023

Tina

Staff was great! The 2 Condo we rented did not sleep 6 as promised and one had bed bugs both were filthy and plumbing fell apart in our Condo

Leisure Family

2/10

Poor

18 Sep 2023

Verified traveler

Charging for ac is nonsense and not mentioned during the reservation

Leisure Family

8/10

Excellent

05 Sep 2023

Verified traveler

Good place to stay.

Overall, great place to stay as a family! Beware that they charge a daily rate for the use of AC.

Friends_and_family Family

6/10

Pleasant

21 Aug 2023

Harding C. Parrilla

The refrigerator leaked from the freezer side.

master bath shower head was broken.

Leisure Family

10/10

Exceptional

19 Aug 2023

Carolina Judith Rodas

The property was amazing. The only thing that I didnt like was that extra charge I had to pay when I checked in. They chargred for the useage of the AC. When I booked this property it didn't say anything about additional AC chargers or resort fees.

Leisure Family_with_children

10/10

Exceptional

15 Aug 2023

Brandi

Absolutely loved our stay. Units are a little outdated, but they are comfortable, big and clean. All kitchen supplies were available, as we opted to shop and cook some of our meals during our stay. LOVED watching the sunset at the ocean pool every night. Super friendly neighbors who let us borrow boogie boards for the entire week. We will absolutely be back. 5 minutes from downtown Kona.

Leisure Family

10/10

Exceptional

29 Jul 2023

Stephanie

Absolutely everything was incredible.

Leisure Family_with_children

2/10

Poor

12 Jul 2023

Khalil

This property had small green lizards inside the unit that scared by children and wife, the units A/C control was locked and you have to pay an additional $35 / day to use that we found out at the property (sly move). There was a sticky mat under one of the tables that had trapped a cockroach. There is no house keeping and I would recommend not asking for toilet paper specially from the manager. After 5 days we ran out of toilet paper and per their suggestion as we checked in, I went to ask for toilet paper and the person at the counter that later presented her as the manager was so condensing and rude that is hard to describe here best to buy a few rolls at the store. If you want to enjoy the hard earned vacation avoid this place for sure. This is my first review because had I read some thing like this I would have not chosen this place.

Leisure Family_with_children

10/10

Exceptional

07 Jul 2023

Charlene

Girls trip

My girlfriends and I stayed for 8 nights, booked through hotels.com. This place did not disappoint! The condo it self was spacious- we had a one bedroom, 2 full bath, and an ocean view. Everything was clean, kitchen was fully stocked with kitchen utensils, dishes, pots and pans. Appliances were in good working condition. Having a washer and dryer in the condo was a huge plus! The king size bed was comfy. We did not opted to pay pay the extra $25 a night for AC but it really wasn’t too bad with the slider doors open and fans on.
The ocean view was beautiful and at night we got to see all the manta ray tour boats in the bay.
The location was perfect. There is a shopping center just up the road with grocery stores, a few restaurants, and gas station. We were less than 10 miles from downtown.

Friends_and_family Friends

10/10

Exceptional

30 Jun 2023

Angelina Linda Hernandez

I don't like that I had to pay for air conditioner. I cleaned the whole apartment my self and still paid a cleaning fee I washed all linen and folded and made beds no one had to clean for us but other then that we loved everything else about are stay I will definitely be coming back

Family

8/10

Excellent

26 Jun 2023

James

Great location

Units were nice but in need of basic maintenance and some repairs.
Overall stay was nice great location
Some unit’s don’t have air conditioning and ones that do have an additional fee to use

Friends_and_family Family

8/10

Excellent

21 Jun 2023

Paul

Family trip

Location was great, mins from harbour for snorkelling trips and 15 mins away from downtown. Be careful AC. Ot included in units an extra fee of 50$ per day for using them. That was not mentioned on website while booking and i fell is exaggerated and unnecessary

Friends_and_family Family

4/10

Poor

17 Jun 2023

BENJAMIN

You have to pay an extra fee of $30 per night for air conditioning, which was not mentioned in the listing

Leisure Family

6/10

Pleasant

29 May 2023

Armen

It was ok for the price and location.

Getting our keys and trying to get into the condo wasn’t the easiest experience. Once we got through the gate and got the correct key to unlock the door, we noticed an awful smell once in the condo. After having the windows and fans running all week, the smell never went away.

It wasn’t the cleanest condo, lots of mold/mildew and the carpet felt very dirty.
There was a ton of dust throughout. The dishes were not washed. The bed and linens were very uncomfortable as well.

The one great thing was the view from the lani. Ocean/golf course view. Property was fairly clean and maintained when we walked about.

We were bummed the ocean view pool was down, it was one of the reasons we picked this resort.

Parking was tight. Don’t have a large vehicle if you want to park in your designated spot.

We had a rav4 and it was tight.

Partner

10/10

Exceptional

17 May 2023

Todd

Very nice quit place. Our deck was facing the fairway which i found nice and isolating.