Name: Pacific 19
Address: 75 5646 Palani Rd, Kailua-kona, 96740, US

10/10

Exceptional

22 Jul 2026

Emma

The only problem we had was a sign that said parking sold out. When we arrived after a very long trip at midnight and there was atleast 8 or 9 spots available at the hotel, they still asked me to move my vehicle to an off property lot.

Other than that, everything was great.

8/10

Excellent

21 Jul 2026

Charlene

The location is very convenient. The check in lobby area is very welcoming as are the ladies who work there. They have beach chairs, umbrellas and towels to check out for day use at the beach as well as bikes which I thought was great! They do not have in-room coffee, but they do have it in the lobby as well as a coffee cart that you can purchase from which is just right outside (very convenient for those who want iced coffee or other choices).
The room is set up well, and has nice balconies with partial ocean views. I like that the patio sliding door had a screen door too, this allowed to keep the door open without flies coming in. If I return to Kona, I would definitely stay again.

Partner

10/10

Exceptional

20 Jul 2026

Daphnée

Clean

Partner

6/10

Pleasant

20 Jul 2026

jason

Parking is an issue at this resort and I use the word resort loosely. I was told I need to park across the street at the Marriott and walk across so I really don’t have an issue with the resort. My suggestion would be stay at the Marriott across the street and you won’t have to walk over there to get your car or to eat.

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Misty

Conveniently located with super-friendly front desk staff and delicious coffee! The only slight drawback was having to park in a nearby lot, but the hotel refunded the difference in the parking cost, which was much appreciated. Overall, a great stay and we'd happily return.

Partner

10/10

Exceptional

19 Jul 2026

Shelley

There is yoga class in the early morning.

Family

10/10

Exceptional

18 Jul 2026

Christopher

Great location near the heart of Kona. Would stay again, thanks!

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Casey

They even take pets room clean quiet

Partner

6/10

Pleasant

17 Jul 2026

Richard

Too many add-on costs. The stay went from $203 a night over $300 a night. Particular charging for parking seems like you are taking a “nickel and dime” approach to your residence. Unless you’re in a major city, such as Manhattan, travelers expect a facility to provide parking.

It’s a nice place

Family_with_children

10/10

Exceptional

17 Jul 2026

THOMAS ANTHONY

This was a great place. The staff was kind and very competent . The room was very clean, comfortable and quiet. The beds were extremely comfortable. The bathroom was very nice and the shower head pressure was fantastic. It is not beach or ocean front, but is a very good choice for a night when you arrive or before you leave. Or as a central point to explore out from. I highly recommend this hotel and would definitely stay there again.

Family

6/10

Pleasant

17 Jul 2026

Christine

Location good, Room clean, window A/C unit kind of noise.
Parking charge too expensive.

Partner

8/10

Excellent

15 Jul 2026

Virginia

This is an older hotel, nicely and recently renovated. Great central location in the moddle

Family

10/10

Exceptional

14 Jul 2026

Nicole

I only stay for one night cuz I was in Kona for one night and was going to drive up to Hilo the next morning. And I found this little spot and it was beautiful it's right by everything bars restaurants the beach very walkable would stay again.

Self

8/10

Excellent

14 Jul 2026

John

The room was clean and the shower had good water pressure. The view from the partial ocean view room was really good better than I was anticipating. The only thing I wasn't happy with was they charged me $25 to park my car in there parking lot that wasn’t advertised when booking but overall it was a decent place.

Partner

10/10

Exceptional

13 Jul 2026

Daniel

Clean, comfortable room and great service. The morning coffee was excellent.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Allison

This hotel had a great location. The pool and outside area was very nice.

Self

10/10

Exceptional

11 Jul 2026

Chaslen

We love staying here! Great service and great location!

Partner

10/10

Exceptional

10 Jul 2026

Kyle

Room was clean. Loved the pool

Partner

10/10

Exceptional

09 Jul 2026

Adam

Just stayed overnight bc United crew didn’t show for our flight, so it was canceled

10/10

Exceptional

06 Jul 2026

Irene

Clean room
Staff

Family_with_children

2/10

Poor

05 Jul 2026

Samantha

This felt like a Motel 6 or somewhere you’d book in college when you’re on a budget and you just want to party. The AC barely cooled the room and the only way to use it was to have the curtain open and then we got the street light flashing all night long. We could hear people partying in the street and cars blasting music throughout the night as well. Our keys didn’t work most times and we went to the front desk to get a new key and all they asked us was our room number. They didn’t ask for our name or ID or anything, so apparently anyone can get a key into any room they want? The only good thing about this place is it’s walkable to downtown Kona. We were there 2 nights and the first night while I was kept awake I spent most of the time trying to find a different hotel to move to but it wasn’t worth the hassle, but let me save anyone considering staying here and highly suggest another hotel.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Augustus

Great location and convenient place for Kona marathon start line near Royal Kona resort. Would stay again

Self

10/10

Exceptional

04 Jul 2026

Fred

Cool place close to everything

Partner

2/10

Poor

04 Jul 2026

nava

The property was terrible and old.

Family_with_children

8/10

Excellent

01 Jul 2026

Timothy

Very welcoming reception area, rooms were clean and comfortable. Only issue was road traffic was very loud at all hours.

Family

10/10

Exceptional

01 Jul 2026

Ashley

I love Pacific 19, mainly because it's clean! But the staff is very friendly, and I think just the whole vibe there is great!

Partner

10/10

Exceptional

30 Jun 2026

JUANITA

My room was very clean. The staff helped me with my luggage. I only stayed one day. But I will use them in the future. Mahalo

Self

8/10

Excellent

29 Jun 2026

laurie

Very good location
Without a rental car options are limited for getting around due to the hilly atmosphere

10/10

Exceptional

29 Jun 2026

Nancy

Great location, helpful staff. We didn’t stay long enough to enjoy all the amenities but they were impressive.

Partner

8/10

Excellent

28 Jun 2026

Sabrina

The property was perfectly located , a walk away to the main strip of restaurants .
The property was updated recently but the rooms are still outdated but they did the job for the stay . They offer coffee in the morning for free but also have this cute coffee truck outside if you prefer different coffees .
Pool area was good . Water refilling stations were useful , but one was out of service .

Family_with_children

8/10

Excellent

28 Jun 2026

Catherine

Great location for this little town of Kona. Parking is free. Lots of places to eat, and shop in area. Easy walk to ocean, but not a \"swimming \" location. Staff was very friendly. Beds and pillows comfy. Older building, but just fine. Nice open space lobby. Rooms clean, and sufficient

Family

10/10

Exceptional

27 Jun 2026

David

It’s a very nice property, we enjoyed our stay!

Partner

10/10

Exceptional

26 Jun 2026

James

Great place to stay. Recommend

6/10

Pleasant

26 Jun 2026

Zhan

The parking space is $25.00 per day and very limited.

Family_with_children

8/10

Excellent

26 Jun 2026

Melissa

Staying here is not 4 stars but it’s in a great location ! Walking distance to the beach and shops , easy access to restaurants coffee shops and snorkeling areas. The amenities were awesome they have access to bike rental , beach chairs /equipment / towels and a pool, all included . They really provide in the amenities. There is also parking on the premises during your stay but it does get full. Overall I would stay again. Friendly staff great amenities. The room isn’t fancy but the bed is comfy and the shower is nice n hot . It’s great for a short trip 2-3 days.

Self

10/10

Exceptional

23 Jun 2026

Daniel

Excelent

8/10

Excellent

22 Jun 2026

Christopher

Great hotel in the centre of KO an and great value compared to the big brands.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Maria

The Hotel is located near the beach and chops, very well maintained and clean. The stuff was very helpful with my questions around the area.

Self

4/10

Poor

22 Jun 2026

vinita

Good property and location if you are on budget not the kind of property we usually stay at. Parking was very limited and extermely difficult. We paid nightly parking fee but weren't able to find parking spot.

Family_with_children

10/10

Exceptional

21 Jun 2026

Xavier

Affordable! Good for a weekend. Right next to da ocean and close to da shopping centers.

6/10

Pleasant

20 Jun 2026

Jacob

Pros:
- The staff were all extremely friendly!
- Place has recently been renovated.
- excellent location
- easy booking and check in process

Cons:

- bed extremely hard/uncomfortable
- shower had almost no water pressure
- bathroom steams up so bad the smoke alarm got triggered
- have to pay $25 for parking

Family_with_children

8/10

Excellent

19 Jun 2026

Thaivan

In the center of town. Convenient.

Partner

6/10

Pleasant

15 Jun 2026

Kristen

It’s okay. Parking is horrible.

Family

10/10

Exceptional

15 Jun 2026

Gabriela

We went on a family vacation with an infant and a teenager, and this location was perfect. Parking is an additional cost per night, coffee only in the mornings, and there is a water refill station on the first floor. Walking distance to beach, restaurants & churches.

Family_with_children

8/10

Excellent

15 Jun 2026

Wendy

The room was very comfortable and the view was amazing. The pool was wonderful and clean. My only complaint was the floor in our room was not very clean. It needed a good vacuuming. The shower was great.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Tara

Clean, neat, cheap and convenient, this was a nice place to stay.

Family

6/10

Pleasant

13 Jun 2026

Camille

Very nice place & staff ..although beds were small for 2 ppl . Room was small as well .

10/10

Exceptional

12 Jun 2026

Anita

Location n affordable price range

Partner

10/10

Exceptional

12 Jun 2026

Pengyu

very Good

8/10

Excellent

12 Jun 2026

Dustan

The property is nice. The rooms are clean. Everything one can ask for. Its ok for the price.

Self

8/10

Excellent

12 Jun 2026

Hanoa

just minor clean up areas. like corners of bathrooms, behind under furniture. but great location, perfect amenities. enough for a 2 night possible 3 nights. solid above average

Family_with_children

8/10

Excellent

11 Jun 2026

Sonya

This is not a fancy upscale hotel, but it has everything you need for a relaxing island vacation. We stayed 4 nights and were sad to go. The lobby coffee and breakfast food truck became a morning ritual, and the ocean view was perfect from our balcony. I will definitely stay again.

8/10

Excellent

10 Jun 2026

Allyn

Nice property- rooms are a good size. Temperature for the shower was way off- wouldn’t hold a consistent temperature. Parking spots are very narrow, and disappointed we had to pay for overnight parking even though we were staying there. Staff was very friendly.

Partner

2/10

Poor

07 Jun 2026

Jinyuan

Terrible service

6/10

Pleasant

07 Jun 2026

Clair

Bathroom sink and shower is in poor quality. Pool is too small

Partner

2/10

Poor

06 Jun 2026

IRIS

We found there were worms/bugs at bathroom and bed. We reported the problem to front desk staff and manager, but the problem remains. It causes big concerns and worries for us.

The room we stayed at 2nd floor, no elevator, steps only.
If I had known there is no elevator, I wouldn't book this hotel.

We was hoping after our day trip, we could come back hotel to rest well and to restore energy, instead of dealing with staff and worms/bugs. It was totally a nighmare.

Family

10/10

Exceptional

04 Jun 2026

Andrea

This is an Excellent choice if you choose to stay in Kona. Well kept rooms Excellent and quick check-in process and the Staff Exceptional and Welcoming. The next time I come to Kona Pacific 19 is the place for Me. Thank you to all the Staff at Pacific 19!!!

Family_with_children

8/10

Excellent

31 May 2026

Allan

Nice updates and good value

Partner

10/10

Exceptional

30 May 2026

Milagra

Great location, comfortable and clean rooms, helpful staff. Highly recommended.

Partner

10/10

Exceptional

30 May 2026

Todd

We only needed a room for a few hours for a late flight. Good price and nice location in Kona.

10/10

Exceptional

28 May 2026

Xinyi

I had a pleasant stay at this hotel. The staff members were all very friendly, welcoming, and helpful throughout my visit. The room was in good condition, clean, and comfortable, and the scenery/views around the hotel were really nice.

All the essential facilities worked well, including the AC, bathroom, and WiFi, which made the stay very convenient and comfortable. The surrounding area is also great, with many places to eat nearby. It’s conveniently located close to convenience stores and the ocean, making it easy to explore the area.

My only minor complaint is that the parking lot is somewhat limited and can be a little difficult to park in at times. However, the hotel does provide overflow parking options nearby and collaborates with some surrounding parking areas, which helps a lot.

Overall, I enjoyed my stay and would recommend this hotel to others.

Friends_and_family Friends

8/10

Excellent

27 May 2026

John

Room is clean, comfortable bed and pillows. Close to the waterfront for dinning and coffee. Be prepared to pay for $25 resort fee and $25 parking fee if you have a car.

Self

10/10

Exceptional

27 May 2026

Linda

Stayed for 1 night. Chose for price and location. The best thing about the property was the friendly and helpful staff. The grounds and pool area were picturesque and well maintained. I will include a pic of what I called the “Bamboo Garden” where I had a bit of relaxation while doing laundry in the guest laundry facilities. Some thoughtful touches were “dirty” and “clean” laundry baskets in room as well as a drying rack on balcony. The room was clean and beds were comfortable. Parking in the evening was tight. I didn’t mind paying $30 a night for parking as I am in Hawaii and not back in the Midwest. However, we had trouble finding a spot. The spots are narrow and some other guests did not stay in the lines. Though the hotel was clean overall, the carpets in the room and hallway were heavily stained and definitely ready for replacement.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Daniel

Loved this place! Cozy and comfortable with good amenities.

Friends

10/10

Exceptional

26 May 2026

Alicia

Quite a spiffy spot to stay.

Self

10/10

Exceptional

26 May 2026

Philip

Clean,convenient, close in.

Friends

10/10

Exceptional

25 May 2026

Monica

Great place and convenient place to stay.

Family_with_children

10/10

Exceptional

24 May 2026

Hannah

Good location

8/10

Excellent

24 May 2026

Veronica

The room was clean and the staff was friendly. It is so close to dining it’s a great place to stay. The only thing that was a downside was the water for the shower was not consistent at all and made it hard for us to bathe kids. The only other thing was the parking was a little tight for our large rental, but if you have a smaller vehicle you’ll be okay!

Family_with_children

10/10

Exceptional

24 May 2026

Suzanne

Beautiful renovated property! Wish we could have stayed longer than one night! Grounds are very inviting!

Family

10/10

Exceptional

23 May 2026

Haili

We had a beautiful stay! Highlight was the ocean view, comfy beds and air conditioning. Epicenter of all the cool happenings in Kona!

Partner

4/10

Poor

23 May 2026

Laurie

I did not feel safe.

10/10

Exceptional

23 May 2026

Steve

Great location, affordable (for Hawaii), clean and quiet. The staff is very helpful and friendly. I didn’t have a car but the parking looked a bit tight. I would stay again without hesitation.

Self

8/10

Excellent

22 May 2026

Candy Mae

Good experience nothing over the top but clean rooms and nice service.

Family

10/10

Exceptional

22 May 2026

Kelsie

Rooms spacious and clean, the pool was quiet and clean

Partner

10/10

Exceptional

21 May 2026

darcy

Very well placed in Waimea with acces to many things.

Friends_and_family Family

10/10

Exceptional

21 May 2026

craig

Convenient location

10/10

Exceptional

20 May 2026

Patrick

Great location, lots of great food/drink options within 2-10mins walking. Just book it, you will be happy!

Partner

10/10

Exceptional

19 May 2026

shane

Great staff, great location. Only complaint is the windows under the AC need a curtain to block out early morning light.

Partner

10/10

Exceptional

17 May 2026

Kimberly

your front desk staff were absolutely amazing and can’t say enough about the friendliness and the help given beautiful views from the room no matter which room you’re in or what side you’re on. Look forward to visiting again great prices as well. You get free umbrellas, boogie boards to utilize pacific 19 is paradise

Family

8/10

Excellent

15 May 2026

Jon

clean room. quiet.

Self

10/10

Exceptional

15 May 2026

Kari

It was perfect for what we needed. Just landed in Kona and needed a place to stay for a night before we could get into our Airbnb with our 3 kids, all under 10.

Family_with_children

8/10

Excellent

14 May 2026

Christine

A bit in need of updating, but very clean, friendly staff and comfortable.

Partner

8/10

Excellent

13 May 2026

David

Nice room. Great AC. Beautiful site.

Family

10/10

Exceptional

12 May 2026

Minerva

The hotel is a nice confortable place very well located walking distance to restaurants and shops.
I enjoyed the stay. It’s clean, coffee is so good, has a pool, air conditioning.

Family_with_children

8/10

Excellent

12 May 2026

Steve

I wasn’t there long enough to have an opinion.

Business

10/10

Exceptional

11 May 2026

Joanna

The staff were very friendly and helpful and they were kind enough to upgrade my room to an ocienview that had a nice balcony. Would definitely stay again if I return to the Big Island.

Self

6/10

Pleasant

09 May 2026

kelani

Location was great. Walkable to town which is right there. Partial view room was great. Had our own “back deck.” Water and ice machine were nice. Coffee bar in the am was very basic. Just coffee. Pay for parking $25/night and make sure you park in the lines. We received a less than polite call informing us we were parked over the lines (I explained it was bc the person we were next to was over the line) and was told they would just charge us for two spaces then. Staff was less than friendly. I received one friendlier good morning during our two day stay. Pool looked nice. Entry way ambiance was nice but it didn’t match the rest of the hotel.

Partner

8/10

Excellent

08 May 2026

Lisa

Nice pool. Excellent front desk staff.
We enjoyed the morning yoga classes, the complimentary coffee ☕️ in the lobby and the little cafe in the courtyard.

Partner

8/10

Excellent

08 May 2026

Jerrold

Room nice,clean. Staff very accommodating. AC unit from neighboring room was very noisey.

Partner

10/10

Exceptional

08 May 2026

Carl

Nice central location with plenty of parking

Self

10/10

Exceptional

08 May 2026

Verified traveler

The staff were amazing! Rooms and hotel were clean. Great location. Would definitely recommend

Friends

8/10

Excellent

08 May 2026

Tim

I wanted something special for our first night in the islands. The interior was very inviting and our room on 4th floor was very cozy and comfortable. Would stay there again.

Family

8/10

Excellent

07 May 2026

Mackenzie

It was a good place to stay overall! Parking was slightly limited but the room was clean and we had a great stay!

Partner

10/10

Exceptional

06 May 2026

Aaron

Very convenient location and the rooms were very clean and modern.

Partner

10/10

Exceptional

05 May 2026

Emma

I had a short but great stay. The room was clean and comfortable, the pool area was lovely, and it was in a great area. Staff was very helpful and friendly, and I was able to store my bags in the morning after check out and return that night to get them with no issue. Would definitely stay again!

Self

10/10

Exceptional

04 May 2026

Vicki

Rooms were kept at a comfortable temperature and the bed allowed for a great night's sleep.

Partner

8/10

Excellent

04 May 2026

Crystal

Lovely clean pool area with adequate places for sun and shade.