Pesona Alam Resort & Spa Puncak

Indonesia , Puncak
PUNCAK, Jalan Taman Safari No. 101 Kp. Baru Tegal. Desa Ci
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20 reviews shown

10/10

Exceptional

09 Sep 2025

Rina

Nice quiet and beautiful resort. Excellent customer service, staff were very polite, friendly and accommodating

Leisure Family

8/10

Excellent

23 Jan 2023

Indra

The food (breakfast) is not good but expensive

Leisure Family_with_children

10/10

Exceptional

06 Oct 2022

Mitchell

You're in the middle of paradise here! Totally beautiful and serene. This is tea country with tea plantations surrounding the area

My only complaint was at the restaurant which charged me almost USD 3 for green tea! Apparently, the only free tea is one local brand but since they are in tea country, I believe they could do better by offering what is local.

Leisure Partner

10/10

Exceptional

11 Apr 2022

flelianty

4 star new Hotel in Puncak

Nice 4* hotel.. room 24 m . Minimalist modern style... perfect for family with kid. There is a sofa bed.

Wanna come back again to try their spa n tea break package

Location just side by side with Botanica Santuary Hotel 5*

Friends_and_family Family

4/10

Poor

19 Dec 2021

indra

We stayed in villa with 3 rooms for 3 night. We got problems with water heater, internet connection, TV, and intercom in day 2 so that totally we can’t do anything there and outside is raining. The sad thing we called the services, it is so slow and need to call many times.

Friends_and_family Family

10/10

Exceptional

15 Oct 2021

Marthen

Very nice place and view and good services

Friends_and_family Family

10/10

Exceptional

10 Jul 2017

moayed

It was amazing

Recommended for all
They have nice rooms
And clean
I think it's best choice in puncak

10/10

Exceptional

04 Jun 2017

Sharon

Excellent!

Fantastic short relaxing break in a lovely location

10/10

Exceptional

19 Apr 2017

Tekom

great moment

awesome

10/10

Exceptional

29 Mar 2017

Raden Andry

Good place Pesona Alam

Nice place with good service ....

Family

6/10

Pleasant

28 Sep 2016

mentor

Terrible Service but Nice hotel.

The hotel is beautiful but the service is terrible. I make request for high floor and they gave me the first floor with worst view ever.

The swimming pool was empty during my stay and the the room was very simple. Apart from this i would say that the hotel itself is nice and the view is amazing.

10/10

Exceptional

18 Feb 2016

Abdullah A.

Good stuff

When I reached the hotle I supprised, my villa (surprier villa) maintains 3 single beds which is not enough for 4 people. But the manager was so helpful his name is Akbar and he upgraded my booking to bigger villa for free.

Family

10/10

Exceptional

25 Jan 2016

Abdulmalik

best hotel in puncak

The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go.

Partner

10/10

Exceptional

16 Jan 2016

Mohamed Ali

A pleasant hotel for a getaway.

Family

8/10

Excellent

05 Jan 2016

JIN HAN

Door was noisy whenever open and close
Hot water not conistance

Family

8/10

Excellent

24 Dec 2015

Shella

Good location with a good view

The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go. They offer food and beverages with affordable price. They also have kids playground which is good thing when you travel with two kids.

8/10

Excellent

19 Oct 2015

arif

getaway place

location is amazing, we tried lunch in hotel but quality is not good enough, so many flies, buffet lunch is not vary

Family

10/10

Exceptional

19 Aug 2015

Abdulrahman

relaxing and nice hotel .

One of the bast hotel in Puncak , quite and relaxing so far from the noise , beatiful forest and good view , I recommended for couples .
Nice and polite staff ..

I didn't like some food that I orderd in midnight iand who cooked the pasta is the worst ,no taste at all and the food are expensive comparing to other hotel , bath room get wet every time I use shower , need to be approved

Partner

6/10

Pleasant

11 Feb 2026

Bert

Het verblijf was fijn, maar had meer van het resort verwacht. Had idee dat het iets luxer 4 sterrenhotel was. De kamer en hotel waren op veel plaatsen aan renovatie toe. Het licht en lek in wastafel moesten 2x gerepareerd worden. Het is eigenlijk gewoon veel te duur.

Het minste was dat je bij checkin borg moet betalen. Dat heb ik al jaren niet meegemaakt. Helaas ging er een mok kapot. Wilde ze 200.000rp voor hebben, terwijl het hen misschien 20.000 kost. Uiteindelijk heb ik niet hoeven betalen, maar dit moet het management meteen veranderen voor anderen. Niet servicegericht!

Er was ook veel wel goed. Het uitzicht was mooi. Bed comfortabel. Ontbijt was lekker. Het personeel was aardig. Het cafe en resaurant clubhuis en lake restaurant waren mooi gelegen in het bos vlakbij. Ps er is een shuttle service naartoe...

Friends_and_family Family

6/10

Pleasant

23 Feb 2025

Shih Yu

不是很好

首先是環境的整潔，霉味因為海拔受影響，但是飯店的清潔做的很不好，都仍有果蠅在各個廁所飛行，真的非常不可接受。

沐浴乳也沒有檢查，居然用完了

Friends_and_family Family