Name: Ibis Styles Jakarta Mangga Dua
Address: Jl Gunung Sahari Raya No.1, Jakarta, ID

2/10

Poor

23 Aug 2025

Mildred Sandra

My stay was very disappointing due to the poor state of the room. The cleanliness was severely lacking..

I expect a basic standard of hygiene and comfort from any accommodation, and this room did not meet that. It was not up to standard

Leisure Partner

6/10

Pleasant

16 Jul 2025

mohammed

Kind of ok. Washroom’s are too compact. No microwave

Leisure Family_with_children

4/10

Poor

06 Oct 2024

KUO NAI

Service from restaurant and from desk are good, but need more training for staff in restaurant. They are too active to clean dishes and table, even I just put a full glass of Juice then left for taking some food. The juice was taken away then my seat was occupied during the peak hour.
All the rooms are actually inside the building, no outside view, only a window view to artificial garden.

Business

6/10

Pleasant

20 Aug 2024

Maureen

The property is very old. The rooms are dark. The bathroom sink was very dirty. Breakfast room was always full of locals and to go round and round looking for cutlery
and napkins. The egg station always had a queue.
The check in and check out was smooth.

Leisure Partner

6/10

Pleasant

14 Aug 2024

Jane

City hotel in great location

The room is clean, staff are friendly, courteous and helpful. The bed is comfortable, but no fridge in the room. Some of the light fitting have paint peeling off. However, location is fantastic. Great shopping complex and eating place next door, fantastic range of food sold by hawkers across the road from the hotel at 7am. Great swimming pool facilities if you manage to find the convoluted way from Ibis to Novotel, long opening swimming pool hours is great.
What we missed most is a common area where we can sit and relax as there are six of us when we want to discuss things. Breakfast could have been made cheaper for the hotel guests.

Friends_and_family Friends

10/10

Exceptional

03 Mar 2024

John

Back again as good!

Thanks again !

Business

10/10

Exceptional

28 Feb 2024

John

Perfect Customer Service of ALL STAFF!

It’s modern designed - as not new required feedback (they asked for it) for the team to get it up to top shape - all feedback was addressed - so it was a wonderful stay at the price and due to… Perfect Customer Service of ALL STAFF!
We boled a total of 20 nights for 2 staff as a good base in & out of airport & meetings around Jakarta !
Pool year is a plus ! Big plus !

Business

8/10

Excellent

27 Feb 2024

Aida Hasmira

nice place.. below hotel got family mart,indomaret n hapymart.. 2 foodcourts ànd a few restaurant like Bakmie n AnW.. RM Sederhana also nearby.. kopi kenangan n chatime n mako also! me n my kids love it.. n Dufan is 10min away only!

Leisure Family_with_children

8/10

Excellent

19 Sep 2023

Surendran

Very good

Very good, and excellent than whatever we expected.
Very good location with very economic rate.

Really very good hotel choice at this budgets.

Business

8/10

Excellent

03 Aug 2023

Simon

JAKARTA AUGUST 2023

Nice hotel in good location in Mangga Dua Square.

Staff were very friendly and helpful.

Room was very nice with everything I needed

Self

8/10

Excellent

19 Mar 2023

mohamad

The hotel not bad

It was ok the carpet in the isle no good has smel
Breakfast need more choices reseption only one working

Friends_and_family Family

8/10

Excellent

14 Dec 2022

Verified traveler

Quiet

Hotel was nice but mall was bit quiet

Friends_and_family Friends

6/10

Pleasant

16 Oct 2022

Redy

The place is good surrounding by the mall and near to down town of Jakarta but the room floor need to be clean more often

Leisure Family

8/10

Excellent

09 Oct 2022

JEAN

Very good hotel

Leisure Partner

6/10

Pleasant

17 Sep 2022

Ping Shung

Room is spacious and clean. But the toilet is very very small. Bathroom doors, shower head in need of fixing and the shower gel was not topped up at all during the stay.

Breakfast selection is very limited and not appetising with the egg station and fruit section being the saving grace.

Staff is friendly but they keep getting all the guest to sign up and Accor account resulting in long queue at check in.

Business Self

10/10

Exceptional

28 Dec 2021

Divina

Pleasant Staycation

We checked in at the hotel for 3 nights and was informed that we had to move to Novotel which is just adjacent and part of the same hotel group for technical reasons. The room we had at Ibis was clean and nice and the hotel was just above the mall. We were already fine with our room at Ibis until we moved, which was actually was an unexpected upgrade and we were very delighted to know that we got a bigger room as regards to the previous room we had. The move was seamless and hassle free.

The room was clean and the service staff were pleasant and accommodating. The pool was clean and big.

Breakfast spread was adequate and enjoyed breakfast each time. Our overall stay was very pleasant and we highly recommend this hotel for a cozy and relaxing staying in the heart of Jakarta.

Friends_and_family Family

8/10

Excellent

02 Dec 2021

Minsoo

The front counter needs to be more detail about overall staying. Such as free parking for people who stay in the hotel.

Friends_and_family Family

10/10

Exceptional

21 Dec 2019

Sim Moh

Nice place for biz trip

Good location, eatery is easily available around and inside the mall.

Business

8/10

Excellent

04 Dec 2019

Verified traveler

There is a strange odor in the hallway and rooms. Like the carpet got wet and not dried properly. Otherwise everything was fine

Friends_and_family Family

8/10

Excellent

11 Aug 2019

Verified traveler

All is good, location is great. Service is good. However just not a fan of the hotel’s toilet layout.

Leisure Partner

8/10

Excellent

06 Apr 2019

riyaz

Unusual setup but one of the cleanest.only problem was restaurant has poor quality food for dinner

Partner

10/10

Exceptional

06 Apr 2019

sylvie

was a very comfortable stay

Friends

8/10

Excellent

09 Mar 2019

Verified traveler

The toilet is too small, clamp and squeeze. the swimming pool is also quite far away and we cant access it thru our card, we didn tried more or ask novotel staffs already

Leisure Partner

8/10

Excellent

06 Mar 2019

Mohd Rahman Bin

Mini bar not working well...not cold at all!

Partner

8/10

Excellent

30 Jan 2019

Verified traveler

Friendly Staff and situated at shopping mall. Clean and easy access to Novotel Hotel.

6/10

Pleasant

01 Sep 2018

LI KOON

Humming noise in Air con system at night till morning

10/10

Exceptional

10 May 2018

Adnan

Hassle free. - Good Clean Vibrant

Prior to arrival I was unclear on the airport transfer service so i phoned the hotel and spoke toa gentleman who advised they only do transfers from hotel to airport and not vice versa. This contradicted some of the informaiton in email confirmations. On arrival i qas advised there is no transfer facility in either direction.

In terms of overall experience excluding the above Hotel was good clean vibrant. The assistant Dhea was very friendly, helpful and knowledgeable when i checked in and out. The only other interaction i had was with housekeeping Walung a new employee joining the ibis team and she was also great. Thank you.

8/10

Excellent

31 Mar 2018

Wenston

Affordable hotel to stay at

Convenient & comfortable ..Many affordable eatery places around especially the local beer which cost only SGD3/bottle compares to my country’s beer that selling at SGD6/bottle

8/10

Excellent

06 Mar 2018

Verified traveler

A mixed bag

Don't forget to specify a nonsmoking room if you're a nonsmoker as smoking is permitted in the hotel. Service is inconsistent. The adjoining mall is half empty.

Partner

6/10

Pleasant

04 Feb 2018

peter

Peter

Nice area location hotel near mangga dua shopping centre. Average breakfast

8/10

Excellent

25 Jan 2018

Verified traveler

The room air condition is no good. Very hot. The room I stayed this time is smelly.

6/10

Pleasant

15 Jan 2018

Vincent

Clean and affordable.

Good location and affordable business hotel. Pretty small room size. You get what you pay for.

8/10

Excellent

12 Dec 2017

HALIMAH

IBIS STYLES MANGGA2

The hotel is located in Mangga 2 Shopping Mall. A Convenient Store and Holland Bakery are adjacent to the hotel . Hotel lobby is on the 8th floor.

For past few years I normally stayed at Novotel which is just few units away from Ibis Styles. I find that the services are equally good. I always feel welcome at Ibis Styles, The Assistant Front Office Manager Pak Hartawan Nugroho is always very welcoming, helpful and attentive to our requests and needs.

The room is of a reasonably good size and clean with Free Breakfast and WIFI.

Partner

8/10

Excellent

05 Nov 2017

Verified traveler

Almost Perfect

The staff is excellent. The hotel is modern and spots a contemporary design. As the hotel would have been better if there is proper sound proofing.

8/10

Excellent

15 Oct 2017

Siti Khalijah

Great room but can be better

Love the room concept. When enter the room, smelt of leftover food though. toilet too small for big size people.Wall too thin that u heard other people talking next room. But great location cause near to local shopping mall.

6/10

Pleasant

27 Aug 2017

TUNG

Acceptable

8/10

Excellent

03 Aug 2017

Alexander

Nice stay

Good and new hotel. Location near many activities

Family

8/10

Excellent

20 Mar 2017

Yew Wai

Messy counter and high deposit

The 2 counters were very slow when suddenly a big crowd coming to check-in. It was messy when I tried to check-in, and there was no queue... just people trying to get counter attention. After check-in, the counter failed to give me the wifi password. The incidental deposit of IDR 600,000 was a bit too high too, as it is almost equal to a single night charge. Finally the bed was too soft and I got very bad backache.

One good thing is, the wifi is very fast and connect almost instantly. And no worry about food as there is food everywhere nearby.

10/10

Exceptional

31 Jan 2017

Nazree

Ibis Styles

It was a pleasant feeling to stay in this hotel, it was very comfortable too with all the breakfast set.. It was suitable for family, couple, friends and etc. i hope u choose this hotel as it was nearer to the shopping center..

6/10

Pleasant

20 Dec 2016

tong

Is a free and easy hotel, if you don't have much luggage, is quite ok..

Family

8/10

Excellent

13 Dec 2016

Verified traveler

Overall ok

Overall the stay was good, The location was great for people heading to Jakarta Expo, and the staff are friendly

a few boo boos on the stay:
- Check in was late (3pm instead of 2pm)
- there was still someone's leftover mcdonalds in the room's chiller when i checked in
- The shower pipes had a bad smell after the shower is used
- The club nearby plays pounding beats till 5am

Partner

8/10

Excellent

07 Dec 2016

Mohd Shaiful Asri

Great stay!

10/10

Exceptional

05 Sep 2016

Queenie Ng

Good location

Shopping mall and food stall everywhere with easy transportation. Taxi everywhere no problem going downtown.

8/10

Excellent

27 Jul 2016

vincent

House keeping

There are some housekeeper not cleaning properly especially the toilet bowl and under the cover. So far the ladies does a better job.

8/10

Excellent

23 Dec 2015

Chee Leong

Nice

Great

6/10

Pleasant

13 Nov 2015

thomas

+7

very good

6/10

Pleasant

22 Sep 2015

Frequent hotel

Bass noise from disco down-stair til 3am

Disco noise from down-stair can be annoying, until 3am morning. The towels have bad smelling. Too dark in shower room.

4/10

Poor

15 Sep 2015

Christoph

Sleep with a beat of a neighbourhood nightclub

Actually the hotel itself is very nice.
The room was clean, service was very friendly and the breakfast menu is great.
Taxis are always on standby and the shopping centre (actually it is more a market) in the same building is practical to eat or get stuff.

BUT: there is a nightclub nearby and there is a constant beat to hear (and even to feel) from 11 pm to 5 am in the morning (even at weekdays). That makes it almost impossible to get a good night sleep (even with earplugs).

The hotel would have so much potential with the great service and the friendly staff.

But because of the nightclub I wouldn't come back.

Partner

8/10

Excellent

14 Aug 2015

Hendi

New Nice Hotel !

It is a new hotel with clean and comfort room. Worth of what I paid ! If the bed size can change to width 180 cm instead 160 cm...then it is superb !

Partner

8/10

Excellent

30 Jul 2015

Ednend

Friendly staff

Been staying in this hotel countless of time. As usual, the front office staffs are very friendly and efficient. Caught me by surprised by greeting me by my name (which is very impressive) before I could do any check in. It's like coming back to your home again. Another wonderful factor is the breakfast time. The staffs are very friendly and helpful. Even thou the breakfast is kept as the same dishes daily but the friendliness of the staffs over right that. Will recommend this hotel to my working colleagues and relatives when they are having holidays in Jakarta. Overall, good job Ibis Hotel Mangga Dua. We will meet again this coming 6th August:)

4/10

Poor

18 Jun 2015

Ednend

Hacking sound could be heard from the mall..

Stay for 4 days..was disturbed by the nearby hacking of the wall either from the hotel or mall..the hacking will go on from morning to late evening..inform front office but no action was taken..the hacking of the wall was even on Sunday!

Partner

8/10

Excellent

17 Jun 2015

Abdul S.

Awesome Trip

The hotel staff were really wonderful and ever smiling.The little things were looked after really well.The breakfast was really good and lot of variety in it.Would definitely recommend it.

Family

6/10

Pleasant

08 Jun 2015

ken L

Bad sleep in the very morning because of noisy

In the very morning, its very noisy, something like construction or repair maintenance on the upstairs floor.
I am forced to wake up and cannot sleep anymore. The noisy continues about 2 hours.

6/10

Pleasant

24 May 2015

Verified traveler

great stay

great budget stay

Partner

2/10

Poor

11 Dec 2014

Noorhaizah

Bad Experience

No iron and ironing board.
Toothbrush have to pay.
Additional coffee or cream also have to pay.
Toilet cubicle to small, end up have to open door when sitting.
Sewerage smell and choke. Taking shower with full of water on my feet.

Family

10/10

Exceptional

27 Nov 2014

dia

This almost new hotel is value for money.

Hotel staff are helpful. Room size is good and bed is comfortable.

6/10

Pleasant

17 Nov 2014

Verified traveler

good bang for the dollar.

Great rate for a modern and clean room. Just big enough for a couple to be comfortable. The only complaint is the music bass coming through the floor from the club below, we were on the 8th floor

Partner

10/10

Exceptional

03 Nov 2014

Verified traveler

Bestest bed!

I love my room, my husband enjoyed the breakfast and we love the bed so much. A week at jakarta, we tried a hotel near by ibis, but quite unsatisfied with the room space and service. Ibis styles is awesome place to stay! Definitely will come back there again.

8/10

Excellent

28 Oct 2014

Cornellia

All and all great

Great hotel, clean room, great service. Simple but satisfying breakfast. The only complain would be the sound from the adjacent nightclub in the weekends that i can hear from my room (i had been to 8th and 9th floor and nothing could muffled it). But all and all it is a great hotel.

4/10

Poor

25 Oct 2014

Verified traveler

noise at night

There are night club or Karaoke at under the hotel. Noise come up from bottom of the room

10/10

Exceptional

16 Oct 2014

Kevin

the highlight of our trip - absolutely loved it!

we loved everything about this hotel. the design, rooms, free breakfast and wifi, everything!

10/10

Exceptional

09 Oct 2014

Mohamed

very nice hotel, stuff is so friendly

my staying in Ibis styles started two days after it was opened so every thing was very good (stuff, rooms, cleanliness)

2/10

Poor

07 Oct 2014

afghani

Dissapointed... The pictures/photos are fake

Disappointed..!!
My mistake was not peruse the facilities provided by the hotel.
I just choose it, based on pictures which is shown/printed on the page hotels.com.

No swimming pool.
I brought my son, who advised to book a hotel that has a pool.
And the photo room is very spacious, while the actual is narrow and congested.

I hope these pictures are replace and install the actual situation photos of the hotel, so customers do not feel cheated and disappointed.

Family

8/10

Excellent

07 Oct 2014

ANDREW

Good Location Surrounded by Shopping Area

Hotel is located in shopping area. It's easy to access the hotel. From airport you can take bus direct to the Mangga Dua Square where the hotel is located. The breakfast was good.

4/10

Poor

07 Oct 2014

J. Stiller

Dissapointing experience overall

First of all, the advertised picture is wrong. This Ibis-styles hotel doesn't have pool. It's on the 8th and 9th floor inside a building.

When we checked in the recption employee made us feel inappropriate. Even though we were decent looking and polite she asked us for a security caution for the room of 500.000 IDR. We were surprised by this because we've stayed in many other 3* hotels in Jakarta and were expecting a normal 100.000 IDR as a security deposit for the key. The check-in employee also didn't care to explain what the deposit was for and just observed our confusion while we asked for the purpose and handed over the money.

The first room we were given was nice and new, except for a disgusting smell of urine coming from the shower drain. We called housekeeping who came to spray a chemical, but that didn't solve the problem. We went to complain and were giving another room and a complimentary dinner for two as a compensation from the manager.

That made us feel ok again until check-out when that same reception employee made us feel inappropriate again, this time asking about a bill for a phone-call supposedly made from our room. When we asked to check the room number and name, she came up with someone else's name that supposedly stayed in our room in stead of us, and when we suggested to call the number for clarity, we just received more looks of disbelief while she let us go.

The room on itself was good value for the price though, and breakfast buffet was good.

10/10

Exceptional

06 Oct 2014

Jim Teo

Good Location in Mangga Dua near to Soekarna Hatta

Good hotel but in older shopping mall and toilet very small.

10/10

Exceptional

12 Aug 2025

Shunsuke

清潔で、かつ、ショッピングモールの中で、便利で良かったです。

2/10

Poor

17 Dec 2024

Verified traveler

デポジットが返金されない

チェックイン時に支払わされたデポジットがチェックアウトしても返金されない。hotels.comを通して連絡しても返信がない。

Self

8/10

Excellent

09 May 2024

YONG JIN

Good!

'nice stay

Self

8/10

Excellent

16 Mar 2024

Andreas

Good rates, friendöy staff and OK rooms

Really friendly and serviceminded staff.
Decent rooms, a bit too small beds nut otherwise OK standard.
The value is good in comparison to other hotels in the area.

Friends_and_family Family

6/10

Pleasant

19 Jan 2023

Christina

Prijs valt mee

De prijs valt mee, maar het was een best wel donkere kamer en het doucheputje was verstopt. Meerdere malen hebben we het hotelpersoneel erover verteld, maar het werd niet gefixt. Er was ook een klein kevertje in de kamer.

Friends_and_family Family

10/10

Exceptional

29 Aug 2022

GÜNDÜZ

Very nice hotel and nice area

The Hotel is in a very good location and easy to go everywhere. The checkin and Checkout was quick and professional. Room was very new and nice decorated. Breakfast has lots of international cuisine choices. All the staff were helpful and friendly. Definitely will stay again.

Business

8/10

Excellent

14 Aug 2022

HSINYU

Ibis style here is always my first choice, price and space, cleaness are all over is value personally. Shower space is very good.

Business_and_leisure Self

10/10

Exceptional

12 Feb 2020

Verified traveler

ジャカルタ滞在の常宿にしています。マンガデュアスクエアの中にあり、とても便利かつリーズナブルなホテルです。