HoteI dei 7

4/10

Poor

02 Mar 2026

David

This is the second time I have stayed here and was unable to take a shower do to lack of hot water!!

2/10

Poor

25 Feb 2026

Jody

Room, breakfast

Friends_and_family Family

6/10

Pleasant

23 Feb 2026

Curtis

The hotel seemed really tired, needs an update. Our room was not refreshed during the day while we were gone. The pool was closed \"for maintenance\" but was it really? The staff was the best part of the experience, very helpful and friendly.

Family_with_children

2/10

Poor

15 Feb 2026

Owen

No hot water

10/10

Exceptional

12 Feb 2026

Rohan

It was great. Great location for shopping etc. Rooms were very clean and breakfast was great (they have warm breakfast). The bathroom has vents (which is a big deal for me since one cannot open windows in hotels).

Business Self

10/10

Exceptional

21 Jan 2026

Robert

Staff

Leisure Self

2/10

Poor

12 Jan 2026

Carlos

When I arrived the lady at the front desk asked for my card to confirm it was me. She then told me that there was a different card on the account and that she was going to update the card. I was charged again for the same room! When i shared the next morning, the lady claimed that the person who could undo the double charge had just left and that I had to wait two days for the person to come back to work. The next day many fraudulent transactions appeared on my account. I had to cancel the card during a trip. Terrible!

Business_and_leisure Family

6/10

Pleasant

06 Jan 2026

Dawn

Evening staff was very friendly however the morning staff was not. Also the bathroom floor in our room was very slippery and the tub was peeling and not in very good shape or clean.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Patricia

.

6/10

Pleasant

01 Jan 2026

Kristen

Stayed here over Thanksgiving and Christmas and both times have had no hot water late at night or early morning. The water must be on a timer. This really is unacceptable and we’re only given an $85 credit for this last visit. Will most likely not be staying again.

Pet

2/10

Poor

27 Dec 2025

Sara

There was no hot water in the shower. After calling the front desk, their suggestion was to wait ten to fifteen, which I did. After waiting, the water was barely better than ice cold. I also had to call the hotel after checking out because I never received confirmation that I was checked out. She completed the check out, which the staff member who took my key card did not do. The heat in the room did not work. The thermostat had a note saying to use the window unit. Only the air conditioner function worked, which doesn't help when you need heat. The room temperature was set at 54. I will say the staff member who checked me in was helpful. I would never stay here again.

Leisure Self

8/10

Excellent

14 Dec 2025

Jamie-Marie

Great hotel in convenient location. Lots of shopping and dining options are close.

Business Partner

10/10

Exceptional

07 Dec 2025

Jeffery

Everything was great

8/10

Excellent

29 Nov 2025

Kristen

Staff was great at check in. Only issue was no hot water the last day.

Leisure Pet

10/10

Exceptional

29 Nov 2025

John

Everything was good.

Thank You
See you next year.

Partner

4/10

Poor

28 Nov 2025

Kimberly

There was no hot water unable to shower

8/10

Excellent

27 Nov 2025

Teresa

The room was clean and the breakfast was nice. The bed and bedding wasn't very comfortable.

Leisure Family

6/10

Pleasant

25 Nov 2025

Michael

The front desk was phenomenal. She was quick to get me checked in. I asked for a room to the back of the hotel so I can look out the window at the woods and I get to my room and you can barely see out of the window from being Dirty from the outside. Really disappointed

Business

10/10

Exceptional

23 Nov 2025

Kimberly

Everything was really excellent.

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Amy

The Hotel room and check in area were super clean. The continental breakfast was very nice and fresh. The hotel staff was very nice and accommodating.

Leisure Friends

10/10

Exceptional

15 Nov 2025

Robert

Very clean, employees were willing to help if needed.

Leisure Self

6/10

Pleasant

10 Nov 2025

Colleen

Staff was wonderful. Room was not great. My tub was not getting any hot water even after running it for nearly 30 mins. My sink had hot water. So, it was not great having to take a very quick shower. The toilet was also loose but not leaking or anything. My stay was short so I just dealt with it but having a hot shower would have been nice.

Leisure Self

8/10

Excellent

03 Nov 2025

Amber

Very friendly staff. Clean rooms. Warm pool.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

frank

Great experience. Staff was great.

Leisure Family

8/10

Excellent

20 Oct 2025

Debra

Neat room. Pleasant scent. Well furnished and nice big bathroom with plenty of towels and supplies. Everything you need away from home!

Leisure Family

2/10

Poor

18 Oct 2025

Thane

Killed 2 beetle bugs in our room in the span of 4 hours. Hair in the shower floor and what looked like blood on the radiator.

Leisure Partner

2/10

Poor

16 Oct 2025

Frank

yes on good don’t know on pet

Business

10/10

Exceptional

28 Sep 2025

Branka

Great place, great location, and you can’t beat the free breakfast!

Leisure Family

2/10

Poor

28 Sep 2025

Hope

Machines were broke and unable to check in. Lost my hotels.com discount and had to find another place to stay.

6/10

Pleasant

02 Sep 2025

Tomohito

I could not get hot water.

Business

4/10

Poor

26 Aug 2025

arleen

The

10/10

Exceptional

17 Aug 2025

Jeffrey

Water

The water was shut off upon our arrival. Water was functional the day of our departure but there was no hot water. Cold showers are not a good way to start the day, especially when facing a 7 hour drive home. No problems otherwise.

Friends_and_family Family

6/10

Pleasant

06 Aug 2025

JULIE

Definitely stayed at better kept up Hampton Inns

My room shower was either scolding hot or freezing cold. I had to change rooms. Toilet ran and backed up. The property needs some maintenance and a good cleaning.
Everyone who worked there was very friendly and apologetic.

Friends_and_family Friends

10/10

Exceptional

31 Jul 2025

Rachel

Staff, especially Myah was amazing. Breakfast was the best around, and the hotel was clean and updated. Worth the visit everytime!

Leisure Family

8/10

Excellent

28 Jul 2025

SARAH

The bathroom is like chipping away (caulking?) looks kind of gross. But it was clean and the people were nice.

Leisure Family

6/10

Pleasant

22 Jul 2025

BRITTANY ANNE

Carpet in the rooms felt sticky. Pool water was not clear. Breakfast was not managed properly, ran out of food daily

Business_and_leisure Family_with_children

6/10

Pleasant

13 Jul 2025

Elijah

Hallway carpet and room carpet was nasty and stained. Toilet was leaking all over bathrooms floor

2/10

Poor

06 Jul 2025

Tracie

The caulking in the shower was molded. One of the back couch pillows was completely torn and the inside was hanging out. Taking the stairs this morning there was trash in the stairwell. I always stay at Hampton Inns and this one was by far the worse.

Leisure Family

2/10

Poor

30 Jun 2025

Cara

Staff were very rude. Other guests literally walked into rooms that smelled of mildew with fans running. Generally a poor experience.

Leisure Family

2/10

Poor

22 Jun 2025

Sandra

They could accommodate a room for our family when we arrived due to a supposed broken fire alarm. They had no more rooms for us to stay. So after leaving we tried several other places and they also were booked solid. I have three children in involved in a sporting invent and being more than three hours away from home was not an option. We had to sleep in our car. I am extremely upset by and I will never book with this hotel again. It is just sad that they did even try to say maybe we can help find a place for you. They just we will cancel you stay which if your saying I can’t stay there to begin with I shouldn’t even be charged period end of story. If anything I should been a complimentary gift or something but hey that is just me and the difference in good customer service.

10/10

Exceptional

19 Jun 2025

SHIPP

My stay was great , I would go back again.

Business

8/10

Excellent

11 Jun 2025

BRIAN

Staff was very nice hot water was warm not hot

Business_and_leisure Partner

8/10

Excellent

08 Jun 2025

Marvin

Everything was very nice but the bathroom had hairs everywhere from the previous people, the space and employees were very nice and the breakfast was very good

Leisure Family_with_children

10/10

Exceptional

20 May 2025

Frank

Property as clean and quiet

Leisure Partner

4/10

Poor

19 May 2025

Jamie

Mab

We were very disappointed in this hotel. My bed had hair on the sheets but otherwise clean. Needs to be updated or cheaper!

Business

6/10

Pleasant

19 May 2025

Amy

Nothing else

Leisure Partner

8/10

Excellent

09 May 2025

Randy

Elevator was out of service. Everything else good.

Friends_and_family Family

4/10

Poor

27 Apr 2025

Verified traveler

The pull out bed did not pull out all the way so one of us had to sleep on the floor.

Friends_and_family Family

6/10

Pleasant

15 Apr 2025

JCSTECH

Review

Was givin a key to multiple other people's room before finally getting a key to a room that wasn't occupied. Other than that the stay was fine.

8/10

Excellent

24 Mar 2025

Heidi

It was fine.

Just an overnight stay and we were not looking for anything more than a clean comfortable place to sleep. This worked out fine.

Friends_and_family Family

10/10

Exceptional

16 Mar 2025

Verified traveler

Nice place, good location, convenient amenities

Nice place, good location, convenient amenities nearby

Partner

10/10

Exceptional

02 Mar 2025

Verified traveler

Great place to stay.

Awesome place for the price and the breakfast was really good in the morning. A large variety. The only thing that bothered me was our rook faced the wooded area behind the hotel, which is normally ideal, but there was someone camped out around 30ft into the wooded area in a tent so we kept the blinds shut the whole time. I didn’t see any activity either so i could’ve been old the tent was still intact.

Partner

8/10

Excellent

19 Jan 2025

Verified traveler

My stay was fine, its an plder hotel with modern updates

Self

8/10

Excellent

13 Jan 2025

Barbara

Nice clean room, very good continental breakfast and easy checkout.

Leisure Friends

10/10

Exceptional

01 Jan 2025

Andrea

The pool was really cold. The microwave in the room didn't work.

Leisure Family

10/10

Exceptional

30 Dec 2024

Barry

We have stayed at this hotel several times in years past. It's convenient for us to meet with family. The facility is older but still in fairly good shape. Stay was quite and accommodating

Leisure Partner

10/10

Exceptional

29 Dec 2024

STEVEN

Nice place

Leisure Friends

2/10

Poor

27 Dec 2024

Tim

Problem with billing and Rebecca the manager would not return calls to resolve. Filing dispute through my bank charge card.

2/10

Poor

26 Dec 2024

Natalia

Dirty, smell of weed.

4/10

Poor

22 Dec 2024

Dia

Checked in after a football
Game late. All dispenser with soap, shower gel, etc were empty. The shower was not clean. Other than that thw room was nice.

Friends_and_family Family

8/10

Excellent

19 Dec 2024

Carmel

Friendly staff

Leisure Self

8/10

Excellent

29 Nov 2024

Verified traveler

Late arrival and up and out early so can’t critique on much. Front desk clerk was good and the lobby and entrance well kept. Bathroom was clean but tub/shower did look a little worn. Only negative thing was no where to hang bath towel after showering and water going out on the floor. The shape of the tub prevented shower liner from doing its job. Had to use one of the two hand towels on the floor.

Partner

8/10

Excellent

27 Nov 2024

Patrick

Although the property was relatively clean and the check-in was quite easy, we found a couple of problems with the room. The toilet tank dripped all night long and so we had to keep the door closed to cut the noise. Also, the shampoo dispenser was either empty or did function. Both of these were reported.

2/10

Poor

22 Nov 2024

Courtney

I stayed for 4 nights and no one ever came to clean my room and replenish towels whatsoever! Was very disappointed in that, I had to go to the desk and ask for clean towels.

Business

8/10

Excellent

15 Nov 2024

Edith

About 24 hours prior to our arrival, we received an email with misleading information:
masks were required
registration for swimming was required
no pets were allowed.

Since we booked the hotel because of the pool and because it was described as \"pet friendly\" this caused some anxiety. Fortunately, none of the three measures applied to this hotel. Please make sure that any information sent in advance of a stay is accurate!

Leisure Pet

10/10

Exceptional

10 Nov 2024

Samantha

The room and property was clean. The continental breakfast was excellent. We had a nice, enjoyable and uneventful stay.

10/10

Exceptional

09 Nov 2024

RHONDA

Friendly staff. Breakfast

Business_and_leisure Family

2/10

Poor

03 Nov 2024

Kurt

No soap in the whole hotel to wash hands after using the restroom. Was told to use the shower gel. Was told they’d been out for a month. Only 1 bath towel in the room -was given a ridiculous reason they have to order more. Lobby smell of cigarette smoke when I came back in the evening. Gave me the key to a room that had not yet been cleaned. I packed up my stuff , checked out and drove home all night without ever staying. Awful experience. So disappointed in Hampton Inn. They are usually consistent. Sending a letter to Hilton who is the parent company. Wow just wow!!

Leisure Partner

10/10

Exceptional

03 Nov 2024

Jeffrey

It was nice

Leisure Self

2/10

Poor

21 Oct 2024

Mark

Stressful check-in. Desk clerk didn't understand Expedia room was pre-paid and began charging room again.
$50 Pet fee is not Pet friendly. More like Pets allowed for a big fee.
Spider or some bug lurking in the ceiling. Had to get a step ladder and broom to clean it out My wife thought we should check for bed bugs, so we did but didn't see any. Checked in at10 on a long trip home but was stressed by the time I got to bed, didn't sleep that well.My suggestion is don't book this hotel, just move on to another.

2/10

Poor

20 Oct 2024

robert

Room was not as featured in photos. Shower floor is filthy. Asked front desk for a different room and was refused.

Leisure Family

10/10

Exceptional

14 Oct 2024

Mary

Easy check in,clean room and great breakfast.

Friends_and_family Family

8/10

Excellent

09 Oct 2024

Marie

The hotel was good for an overnight, but the room could use a deep clean especially the sink.
The only downside was being close to the door near the dog area where other guests were loud, as well as the thin walls where you could hear every single noise. Which set off my 2 dogs that have anxiety. None of us slept much.

Friends_and_family Family

10/10

Exceptional

07 Oct 2024

Jennifer

Excellent stay. Stayed twice in the same weekend due to taking a bus trip. We stayed before and after trip. It was a great stay

Leisure Family

10/10

Exceptional

03 Oct 2024

Jennifer

Was a quick overnight trip prior to a bus trip
To DC and actually rebooked for the night we return before we head home Monday morning. Great stay

Leisure Family

10/10

Exceptional

01 Oct 2024

Marla

Nice stay.

4/10

Poor

30 Sep 2024

Brad

I seek out Hampton Inn when traveling because we have always had good experiences. This facility however did not live up to the previous experiences we have had. Everything was bare minimum

Leisure Partner

4/10

Poor

29 Sep 2024

Krissy

The staff is friendly and helpful and our room was clean but I took points off on cleanliness because the whole third floor smelled like stale tobacco despite being non smoking. You could smell it getting off the elevator but also in bed at night. It wasn’t just our room; our relatives reported the same. 2nd floor did not have these issues. I do not usually havw a strong sense of smell but this was really overbearing.

Also the sheets at this hotel were once again too small for the bed. The bottom should go down to the bottom corners, instead it extends just over each corner of the mattress. The top should also be wide enough to tuck in on each side; instead it just extends an inch past the top of the bed on both sides. They use I think Queen size sheets on a king sized bed, which means the fitted sheet rolls off the corners when you sleep and two people have two sleep right up next to each other to both be covered by the sheet. Last time I stay here, which is too bad because the staff is very nice and it is very close to where I need to be, but next time we will stay in Polaris.

Friends_and_family Family

10/10

Exceptional

28 Sep 2024

Paulette

Very nice property!

2/10

Poor

27 Sep 2024

Amy

My room as well as the entire floor smelled of cigarette smoke and pot. There was hair in my shower and mold on the ceiling.

2/10

Poor

27 Sep 2024

Alecia

Was unable to check in due to hotel being oversold the hotel and hotels.com both offered no help

2/10

Poor

22 Sep 2024

Alex

No room was available at arrival.

Family

6/10

Pleasant

22 Sep 2024

LASHAWN

My wife and I typically choose this chain no matter where we travel however, this is probably the first time weve had any issues. Staff was great, clean, complimentary breakfast and cofee alll fantastic. IT WAS NOISY AS S*** LOL!!! We legit heard when our neighbors opened and closed their blinds. It sounded like construction was going on outside our window but no hard hats in sight! Had me getting up at 1am checking to make sure no one was coming to steal us.

Partner

10/10

Exceptional

19 Sep 2024

John

Friendly and efficient staff and most importantly, fresh baked cookies.

10/10

Exceptional

11 Sep 2024

Jamie-Marie

Property was well lit and clean.

Business Family

10/10

Exceptional

09 Sep 2024

Robert

no mater who checked you in or out or who you delt with they were all awesome

10/10

Exceptional

09 Sep 2024

Robert

no mater who checked us in they were awesome super nice and off the charts great place to stay

2/10

Poor

04 Sep 2024

Noreen

The staff was very accommodating and friendly. Morning breakfast was good. Coffee delicious.

Friends_and_family Friends

10/10

Exceptional

02 Sep 2024

JACQUELINE M

Very happy with our stay, very clean, staff very friendly.

10/10

Exceptional

23 Aug 2024

Mikaylah

I wouldn’t often leave a review for a quick stay but Megan at the front desk was wonderful and so friendly. It’s nice after traveling to have someone greet you with such kindness!!

Leisure Family

8/10

Excellent

15 Aug 2024

Eugene

It was a comfortable stay, would definitely come back!

Leisure Partner

6/10

Pleasant

13 Aug 2024

Karen

beds comfortable. did not like every other day maid service

Business_and_leisure Friends

6/10

Pleasant

11 Aug 2024

Chiara

Bed was very hard, I was on the first floor and it was noisy, and my room had a handicapped equipt bath/shower and the mechanism that was supposed to make it handicapped accessible made it impossible for me to take a shower with the shower head up above and spraying water down. Instead, the water sprayed straight out from the shower head and I had to use it as a handheld in order to wash my hair.

Leisure Friends

8/10

Excellent

08 Aug 2024

Lynn

Very good breakfast.

4/10

Poor

07 Aug 2024

Amy

We had ants in our room. The ants were on the headboards and the table in between the beds. We had to be moved from a double room to a king. The issue with this is it was a friend and myself so one of us had to sleep on a small dirty couch. When we checked out we asked to speak with the manager and we were told he was too busy to speak with us. We were told he would be in contact with us but we have yet to hear from him, it has been 5 days. I have emailed him twice since our check out date and he has not responded. To say this was a disappointing experience would be an understatement. It is still our expectation that we hear from them. We were asking for compensation not an entire refund but it doesn’t seem that they want to even apologize for the situation and inconvenience.

Leisure Friends

10/10

Exceptional

05 Aug 2024

Kevin

The breakfast food was fantastic.

10/10

Exceptional

30 Jul 2024

Verified traveler

Things come around...

They were understanding as I could have expected, but their extent as passing information about my stay concerns me. I will be working to address that, and I assume they will be receptive.

Business

4/10

Poor

29 Jul 2024

William

The room was nice but the carpet was dirty, bathroom towels were not clean, moldy shower pan, and when you ran the sink it smelled like sewage ☹️
We chose Hampton because it was Hilton affiliate.
Not so….

8/10

Excellent

28 Jul 2024

Misty

a few things in the room didn’t work

Friends_and_family Family

2/10

Poor

24 Jul 2024

Lesley

We’re a family of six. The room listing stated “sleeps 6”, but said “2 double beds”.
I wanted to be sure there would be enough beds for my children, so I called Hilton hotels directly and was told that they had rollaway cots available for checkout. However, upon checking in they said cots were a fire hazard so they didn’t have any. We drove to Walmart and purchased air mattresses.
I had a glass of red wine in my room and a kid bumped my arm and spilled some on the fitted sheet. I was charged an extra $200 for “destroyed sheets.”
The breakfast bar was mediocre and constantly out of coffee and bagels.
This hotel stay cost me over $800 for two nights.
Super disappointing. I’ll stick to Holiday Inn Express!

Family_with_children