Name: Campbelltown Colonial Motor Inn
Address: 20 Queen Street, Campbelltown, Sydney, 2560, AU

10/10

Exceptional

25 May 2025

Wayne

Very nice staff & rooms are big

Self

8/10

Excellent

11 May 2025

Wendy

Great price

Business Partner

6/10

Pleasant

13 May 2022

kay

What i got told from my daughter it was untidy and not clean. NO1 CLEANING

Business_and_leisure

4/10

Poor

10 Apr 2022

Emily

I stayed at this hotel for a night. The bathroom wasn’t cleaned properly, the fridge shelves were tape, rust over almost everything, all night into the early hours the people in the room next to us has music playing and tv on high volume whilst being loud themselves and because they walls are thin we heard absolutely everything. The only good thing was the pressure in the shower that I didn’t use because it was dirty.

Leisure Family

6/10

Pleasant

22 Feb 2022

Bob

No glasses
A little smelly
TV sound muffled

Leisure Partner

2/10

Poor

04 Jan 2022

Craig

room was horrible, felt dirty being there.
had the feeling of local bogans living in the place with swearing and noise.
shower head was sticky taped up, blinds broken, smelly room, yuk fridge, and horrible bathroom.
regretful nights stay

Leisure Family_with_children

4/10

Poor

18 Jun 2021

Verified traveler

In need of repairs

Leisure Family

2/10

Poor

13 Jun 2021

Verified traveler

The place is in urgent need of maintenance, the walls are dirty ,the aircon is filthy, the bathroom door is damaged,the fridge is rusted everywhere ,the remote for TV didnt work , the beds and linen are vintage ,bathroom ceiling needs cleaning ,shower head loose, only one bedside lamp ,no telephone,no information compendium. An absolute run down disgrace.The noise of the aircon kept me awake all night ,was similar to listening to the grone of an airoplane engine. I could go on.

Leisure Partner

6/10

Pleasant

02 Jun 2021

Arthur

Older and a bit shabby

This motel is definitely past it’s prime and looking the worse for wear.

Partner

6/10

Pleasant

31 May 2021

Verified traveler

The property was clean and tidy, staff was friendly but did not have the welcoming feel. . I will not go there again. .

Leisure Self

6/10

Pleasant

08 May 2021

Verified traveler

It was just OK for one night but needs a lot of attention to gutters which were filled with leaves and branches. (fire hazard as well as possible ceiling flooding through the eaves).
Showing it's age with chipped bath but the bed was good.

Leisure Partner

8/10

Excellent

20 Apr 2021

Verified traveler

There was no towel to dry your hands, I had to use the bath mat. There was only one wine glass. Difficult to see when pouring tea or coffee as it was in a cupboard with no light

Business Partner

2/10

Poor

19 Apr 2021

Verified traveler

The door to the room wouldn’t open. Check- in was difficult because the office was closed and we hadn’t been notified that it closed early. The manager argued interminably before giving us a room we could actually get into. Not a good experience

Leisure Partner

6/10

Pleasant

13 Apr 2021

Verified traveler

The place is very run down, needs an upgrade and better signage to find it on the main road.

Leisure Partner

6/10

Pleasant

27 Mar 2021

Verified traveler

The bed was comfortable, and the check in process was fast and painless. However, it needs a revamp with some desperate changes.

Leisure Partner

2/10

Poor

08 Mar 2021

Steven

Rooms are very smelly rust everywhere run down rooms aircon never been clean in its life I will never ever go back there again

Friends_and_family Friends

6/10

Pleasant

28 Feb 2021

rob

the remote for the TV was useless and the aircon had two speeds really fast or not so fast, made it noisy as it wouldn't go low.

Business

6/10

Pleasant

17 Oct 2020

Verified traveler

At the start of the stay they was a strong chemical smell in the room. But other then that everything else was all good.

Friends_and_family Partner

8/10

Excellent

15 Oct 2020

Matt

Nice clean hotel. Away from the main road. Basic but if ur just sleeping its all u need.

Friends_and_family Family

8/10

Excellent

11 Oct 2020

Verified traveler

The room was clean and spacious. We enjoyed our stay

Friends_and_family Partner

8/10

Excellent

25 Feb 2020

Verified traveler

Affordable accommodation but in need of renovation. Looking tired

Leisure Partner

2/10

Poor

12 Feb 2020

Verified traveler

It was a housing commission emergency housing facility

Business

4/10

Poor

05 Feb 2020

Verified traveler

The location is fine however the Motel is in serious need for renovation I have been to this a Motel on many occasions over the years, it isn’t improving.

Leisure Family

6/10

Pleasant

03 Feb 2020

Verified traveler

Short Stay

OK for a short stay, Staff friendly and helpful. Units a bit tired. Wi-fi not very good in our unit.

Friends_and_family Family

2/10

Poor

29 Jan 2020

Verified traveler

There was no towels or any type of linen supplied this is a new low for motels in Australia

Business Self

8/10

Excellent

25 Jan 2020

Verified traveler

The 1 thing I didn't like is the lack of parking in the complex, I actualy parked on the grass next to the building

Friends_and_family Family

8/10

Excellent

29 Oct 2019

Verified traveler

Ok but rooms need an update. Tv remote faulty , no reception after hours and their phones are faulty

Business

6/10

Pleasant

21 Oct 2019

Verified traveler

All was ok, except: Parking is too restrictive. When I parked in the standard parking spaces I couldn't open the doors enough to get out of the car. So had to park on the grass. And I wasn't the only one.
While the room had been renovated sometime in the last 10 years, it would have been better to get someone who actually knew how to do tiling, plumbing, painting and electrical. The quality of the fittings was rather below an acceptable standard.
The bed was good though, and the shower was nice and hot. Would have been good if it didn't drip all night though.

Leisure Partner

8/10

Excellent

01 Sep 2019

Vicki

Comfortable

Older motel that could use a little TLC. Clean and comfortable and value for money. Very friendly kind staff

Friends

6/10

Pleasant

11 Aug 2019

Verified traveler

Only one chair one spoon no plates no face washer tiny tv noisy a/c noisy oil heater

Leisure Partner

6/10

Pleasant

27 Jul 2019

Traveller

The room smelled bad and the temperature in the shower fluctuated to scalding hot.

Friends_and_family Family

8/10

Excellent

02 Jul 2019

Verified traveler

The property is positioned so that you can go past the entrance easily. It is a pleasant place to be and looks good.

Friends_and_family Family

6/10

Pleasant

23 Jun 2019

Verified traveler

Property was ok but the room I booked specifically for 3 Adults appeared to be a problem but eventually forthcoming . My major complaint relates to the fact that the tariff was prepaid. When I have used wotif in the past a card number was taken but not used . For various reasons this has proven very inconvenient and I will think twice before using Wotif again.

Leisure Friends

6/10

Pleasant

11 Jun 2019

Verified traveler

Not in optimum condition

Can’t find hair dryer in the room . Need a makeover , seem old . Kettle was very dirty , dark stains all round it , bathing basin got yellowish spot at corner , air con heater not strong enough and can’t adjust the angle or rotation at all due to broken / missing louvres .

4/10

Poor

05 Jun 2019

Verified traveler

Looked ok from the outside , but that’s where it ended

Friends_and_family Partner

8/10

Excellent

21 Apr 2019

Verified traveler

The location was good but the blind would not close so a light shone upon me all night. The room I got was not the room I booked but it did not matter because I was on my own.

Business Self

8/10

Excellent

14 Apr 2019

Verified traveler

only 1 small thing is that I couldn't sit up in bed to read as the bed kept rolling away from the wall.
Another chair in the room would have been nice

Leisure Self

4/10

Poor

25 Mar 2019

Verified traveler

The guy at the reception was very friendly and informative
Overall the place is falling apart, lights not working, uncomfortable matresses, unpleasant smell, rusty and very old appliances, etc..very disappointing

Leisure Family_with_children

6/10

Pleasant

24 Mar 2019

Verified traveler

We stayed here 20 years ago, its a bit tied now. The rooms require a full make over, comfortable but dated.

Business Self

8/10

Excellent

20 Mar 2019

DAVID

Easy check in. Comfortable room.

Easy fast check in. Quiet location. Air conditioner a bit noisy. Room clean and comfortable. Plenty of parking. Great pizza place nearby. Other shops are a bit of a distance for walking to. Staff friendly and efficient.

Friends

6/10

Pleasant

14 Mar 2019

Verified traveler

The shower in the bath was dangerous with the solid half glass panel to step around with slippery bath and floor quite a step down.

refrigerator door very difficult to open.

Nothing to nibble with coffee.

Not much channel choice on TV.

Business_and_leisure Partner

4/10

Poor

13 Mar 2019

Verified traveler

Air conditioner didn't work at night under a very hot night

Friends_and_family Friends

4/10

Poor

12 Mar 2019

Verified traveler

Very dated, needs a good tidy up and staff need to be a bit more professional

Friends_and_family Partner

4/10

Poor

22 Feb 2019

Verified traveler

No Internet and tv remote not working
When after hours number called they told me to call office at 8am nwxt day

Business

4/10

Poor

14 Feb 2019

Verified traveler

Property in need of renovations particularly the bathroom

Friends_and_family Family

10/10

Exceptional

07 Feb 2019

Verified traveler

Nice and comfortable room. Very clean. Would definitely stay here again.

6/10

Pleasant

31 Jan 2019

Verified traveler

Could do with some maintenance inside the room.
Floor through to the bathrooms a hazard, needs highlighting.

4/10

Poor

29 Nov 2018

Verified traveler

Very poor facilities - 1 teaspoon the only cutlery. No way of getting breakfast
Torn carpet. Chairs very uncomfortable.

4/10

Poor

19 Nov 2018

j

All good except windows are fixed shut so unable to get any fresh air, as a result i wouldnt stay here again

8/10

Excellent

10 Nov 2018

Rodney

Outdated but Comfortable

Overnight business trip.
Very outdated rooms
Seems overpriced for the standard of room

6/10

Pleasant

01 Nov 2018

michael

Motel is old and showing signs of decay, bed was creeky.

Partner

8/10

Excellent

30 Oct 2018

john

the assistant manager was most helpful and went the extra mile

4/10

Poor

24 Oct 2018

L

Hotel staff were unorganised and delayed my check in. Hotel room was not cleaned properly, there was what looked like pubic hair in the bathroom. The room smelled like mould and wet carpet. The bathroom window was screwed open, which didn't feel very private. Toilet roll holder was broken and put on the wall backwards. Tiles in the bathroom were cracked. There were stains on the bedspread. Will not be staying there again.

6/10

Pleasant

23 Oct 2018

Robert

Convenient location, but Smokers Rulz?

Convenient Motel for our stay, but smokers smoke blew up through the room front, cigarette butt outside the room, and down the stairs, even though these are NON-SMOKING areas...go figure. Room clean enough but peeling paint on room, and had a toaster but no plates or knives, or bowls. Just as well we came prepared.

Partner

10/10

Exceptional

15 Oct 2018

Ruth

Relaxing

Very clean a little old but website pictures showed that

Partner

6/10

Pleasant

23 Sep 2018

Verified traveler

Location

This motel is in a great location with regards to our needs.

4/10

Poor

19 Sep 2018

Paul

I was a little disappointed that there was only 1 cup and 1 spoon in the room - and no shower curtain covering the bath in which you have to stand in to have a shower.

8/10

Excellent

09 Sep 2018

Sue

Basic room but clean and no street noise. Had an iron,handy when we were getting ready for family occasion.

4/10

Poor

08 Sep 2018

Verified traveler

Room smelt strongly of cigarretes. Was exchaged, but then we were next door to very noisy group,who did 't think of others when revving their bikes early next morning. Also, poor TV reception and no bolt to lock front door at night. However, the bed was very comfortable and shower had good pressure.

2/10

Poor

22 Aug 2018

Verified traveler

$140 / night could be better spent elsewhere.
Strong choking smell of smoke in a non smoking room.

6/10

Pleasant

17 Aug 2018

Verified traveler

convenient to where I need to be. Close to shops, and town exit

6/10

Pleasant

12 Aug 2018

Caramel

Room clean, tidy but needs a good makeover

Suited us for convenience close to bowling alley and friends staying in Camden

6/10

Pleasant

09 Aug 2018

Oscar

Aging Hotel that requires a refit. Time to update the entire facility.

6/10

Pleasant

08 Aug 2018

bob

Dissapointed

Didn’t get room we booked, then offered a fold up bed to be put in room. No biscuits with coffee. Hot water was very good but no face washers. Noisy air conditioning unit.

6/10

Pleasant

06 Aug 2018

Colleen

Convenient location

Motel clean , very basic in need of upgrade in units, bedside lamps very unstable . Good location staff friendly. I have stayed at this motel many times over the years it would be great to see the rooms updated.

10/10

Exceptional

29 Jul 2018

Maureen

Linen was spotless, manager very polite and helpfu

Convenient to CBD roomy accommodation, quiet at night, nice bathroom

6/10

Pleasant

29 Jul 2018

Maruf

The support from the hotel manager was excellent.
It’s Okay to stay in the hotel.

8/10

Excellent

23 Jul 2018

Verified traveler

We stay there fairly often but the price seems to have increased and get less for your stay always had friendly staff but just didn’t feel as good as before

6/10

Pleasant

16 Jun 2018

Verified traveler

Basic but clean and comfortable. Only thing was didnt make beds daily.

8/10

Excellent

13 Jun 2018

Phillip

Everything was great, especially the check-in service and friendly staff. Unfortunately the Wifi in our room was non-existent and it was very noisy till late at night making it hard to sleep.

Family

4/10

Poor

15 May 2018

Janet

I was really disappointed. The bed was hard and lumpy, the bedside lamp came on about 4 times through the night, the shower would go completely cold and then nearly burn you with full hot water, there was a burst water main that just ran all night outside our room. I thought it was pretty ordinary for the price.

Family

4/10

Poor

14 Apr 2018

Verified traveler

next to train line

Driving in the brick driveway was discusting. badly sign posted. No flannels. Had to shower in bath tub. Gardens in need of clean up

6/10

Pleasant

09 Apr 2018

J

for a quick overnight stay it was ok.
I would suggest an upgrade in the bathroom with fittings and style as it is the same now as it was when I stayed there 30 years ago.
The old air conditioner was very noisy

8/10

Excellent

12 Mar 2018

Verified traveler

Comfy and basic

No frills room but also a no frills price. Beds clean and comfy. Great for travellers on a budget. Value for money.

4/10

Poor

11 Mar 2018

Verified traveler

It definitely was not like the pictures looked like. Very run down and in need of an overhaul. Room smelled like smoke .

4/10

Poor

27 Jan 2018

Troy

Everything is old and worn out but price is only slightly less then other motels around the area with newer beds appliances etc,

8/10

Excellent

31 Dec 2017

Verified traveler

Comfortable for a one nights stay

Family

4/10

Poor

17 Dec 2017

Verified traveler

Room full of mosquitos.

Need to ensure you don't accidentally lock yourself out.

They will only unlock if you have cash. Very dodgy overall

10/10

Exceptional

16 Nov 2017

John

Visiting friends

Great location except the driveway is a bit of a hazard to get out of.

8/10

Excellent

14 Nov 2017

Verified traveler

Enjoyable stay. Conveniently located. Staff are very accommodating.

4/10

Poor

31 Oct 2017

Kevin

Never again at Colonial Motor Inn

Will never stay there again, needs to be pulled down and rebuilt. The word 'budget' is too great a compliment, in very poor condition.

8/10

Excellent

22 Oct 2017

Verified traveler

Good Motel, clean and comfortable

A very good medium priced motel with very clean rooms, close to all events around Campbelltown, easy access and plenty of parking. Set back well off the road, no traffic noise whatsoever.

10/10

Exceptional

22 Oct 2017

karen

Very quiet and welcoming ,staff was very nice and the room was also clean and very comfortable

4/10

Poor

09 Oct 2017

Mindy

Good sized room but facilities in bad condition.

Needs a lot of work to bring it up to standard for the price of the room. Room was clean but facilities were at sub standard condition. Broken tiles, drippy taps, stained hand basin, and no remote for the airconditioner.

4/10

Poor

30 Sep 2017

Verified traveler

Towel rail broken. Bar fridge noisy. Toilet dripping

8/10

Excellent

12 Sep 2017

kristy-lea

close everywhere

It is a great hotel close to everything I liked because waling distance great history beyond the hotel

4/10

Poor

02 Sep 2017

Verified traveler

Read the above

Very disappointed how cold our very over priced breakfast was....

6/10

Pleasant

20 Aug 2017

Hazza

Clean, quiet and comfortable

We needed an inexpensive one-night stop in Campbelltown. This adequately filled the bill. Comfortable bed, a large and quiet room which was spotlessly clean. But there were no extras - not even a shower curtain which left the bathroom pretty wet! An extra bath mat would have helped. Nonetheless, should the same need arise, we would stay again. I would recommend to a friend with the same requirements.

6/10

Pleasant

12 Jul 2017

Stella

couple plus 1

We were a bit disappointed in the dated and old decor. Of 3 lamps only 1 worked. OK cleanliness. Office staff ( both men) were helpful friendly and polite. Thank you.

Partner

10/10

Exceptional

01 Jul 2017

Greg

Family stay in Campbelltown

Room was large and comfortable, but warmed up quickly despite it being a cold winter night! Big bathroom and nice hot shower were appreciated. All nice and clean and well maintained.
Wifi was supposed to be included but teenage daughter very disappointed as the password was not provided at check-in and couldn't be found in the room!!

Family

6/10

Pleasant

29 May 2017

mark

Close to shops

Needs renovation but room was clean and big Close to shops and food places

4/10

Poor

20 May 2017

Verified traveler

Who is living here ?

Nice place to stay but our room was down stairs far right where many people were starring at us. Appeared to be single moms with small kids living at the motel. This just kinda ruined it for me--so sad. If our room had been at the far left we probably would have never noticed.

4/10

Poor

18 May 2017

Travelling mum

Hmmmm. Cheap is not always cheerful.

This motel is ok if you just need a clean bed and a shower. It's tired, run down and provides minimal in room facilities. Think toaster - no knife. No microwave.
It was in a convenient location to get to where I needed to be but I wouldn't choose to stay again. Having said that the staff were polite and friendly and it was quiet.

6/10

Pleasant

15 May 2017

Jacqueline

Comfortable bed - but.....

Checking in was very easy as we had prepaid and the receptionist had rung with instructions if we arrived after 8 pm. The bed was really comfortable. However the room was disappointing- end room bottom floor - long crack in the wall only partially fixed, an unused television mount still on the wall, no plug for sink or bath, thin blanket so we asked for another which was damaged, smokers from next room sitting outside, no fly screen in bathroom, air conditioner so noisy it was unusable, no biscuits to go with coffee making facilities- but comparatively cheap I guess.

Partner

2/10

Poor

24 Apr 2017

Verified traveler

Appalling, dirty, unkept

Left without staying. Walked into what looks like a prison cell - cracked wall joins, no towel racks, cracked tiles in kitchenette, thick dust on power points and that would've been okay, but then we saw the severe mould in the bathroom ceiling and decided to not stay.

4/10

Poor

17 Apr 2017

cullog

A disappointing experience

Room was not serviced over a 2 day stay. The remote did not work. Tradesmen were re-flooring a room at 7am.
The room size was OK but other than that, we would not recommend this motel.
Colonial is a euphemism for dishevelled.

8/10

Excellent

17 Apr 2017

Verified traveler

Surprisingly charming Campbelltown motel.

Given the slightly industrial location I was not expecting much and was very pleasantly surprised. For the price this is an excellent value motel. I will be back.

4/10

Poor

12 Apr 2017

simo

Not great...

Cheap but the cockroaches and egg case in the kettle ruined my stay. TV remote didn't work and mattress so old had dents in it from former users.

6/10

Pleasant

12 Apr 2017

Verified traveler

Very plain room with poor facilities

Poor facilities. No bedside lamps or clock radio. One lamp in the room with no globe. No hairdryer. Poor lighting and one small window. Unpleasant sheets in the beds, very rough. Very average bathroom and shower.

4/10

Poor

05 Apr 2017

Tony

Noisy neighbours

Stayed for 2 nights. the neighbours were very noisy. Shouting and swearing obscenities. I was not happy;.