Name: ibis budget Campbelltown
Address: Rennie Road, 3, Campbelltown, 2560, AU

10/10

Exceptional

29 Jul 2026

Nathan

Excellent staff, budget accommodation but totally worth love it there

4/10

Poor

25 Jul 2026

Paul

The rooms are very poorly maintained, surrounds of bathroom door badly peeling away, surrounds of window full of holes.
Staff initially vague, not advising of 2nd room number. Later to find 2nd room key had not been cut for full stay. Took 20 minutes of a google search to find your 24 hour number for property. Then person who turned up was rude and unapologetic even though it was your mistake.

2/10

Poor

12 Jul 2026

Andi

The cleanliness of the room was disgusting. We arrived late at night and after being given the wrong room key and walking in on a lady in bed, we went to a room that was the dirtiest room I have ever stayed in. I went back down to reception but no one was there to ask to change rooms. Stains on the sheets (multiple), fake eyelashes on the floor, chewy wrappers on the floor, the bin had an empty bottle of coke, the window sill had hair from someone shaving, the aircon filter kept falling off and looked like it hadn’t been cleaned in years, there was a very questionable hand print under the bunk, the bathroom shower had mould on the wall, the floor was so sticky that we had to wear socks/shoes around the room. The next day I went and bought cleaning products to clean it myself.

Family

4/10

Poor

06 Jul 2026

Rebecca

The bed was comfortable enough but the property overall is poorly maintained, there’s no lift so we had to carry heavy bags up 2 flights of stairs, the shower had a prison cell vibe and the water pours all over the tiny room. There are no power points near the bed which is incredibly inconvenient, very few in the room at all.
We wouldn’t stay again

Partner

6/10

Pleasant

06 Jul 2026

Adrian

This is a budget motel. You get what you pay for. If you are a cheap skate then No one can complain about the bad state of repair the building is in. We can’t whine about the tiny rooms that were painted 40 years ago and now is peeling off. The bathrooms are described as well, “interesting” especially the 25cm step up into it and it’s tight cozy feel. There is a pleasant view out of the 3rd floor (with no lifts) down onto the litter filled car park complete with dangerous steps, trip hazards, mossy paths and a bent over steel pole that is an accident waiting to happen. I am not complaining as I only paid $167 a night for a double room. I came back a month later to visit family and this time I stayed next door in Quest which is 50% more but It is my choice to pay the extra to have a normal room. Our window looks down on the Ibis car park and the same litter is still there. This is my only criticism. I get the budget cheap bit and you get what you pay for but I cannot understand why in a budget motel there has to be so much filth and garbage around this motel, hasn’t the owners got eyes to see how filthy it is. I don’t get it.

Family

10/10

Exceptional

30 Jun 2026

Paul

Maintenance is wanting. Blinds are getting tatty and broken but still effective. AC unit in room was fairly new but filters and innards needed cleaning.

Partner

10/10

Exceptional

23 Jun 2026

Paul

Very basic but good value. Close to a variety of restaurants and fast food outlets. Within walking distance to Leumea station.

Partner

8/10

Excellent

22 Jun 2026

James

You get what you pay for, if expecting the Ritz and you will be disappointed, yet it fulfilled my personal needs perfectly, the fact that there was several different food outlets right next door was a added bonus.

Self

8/10

Excellent

16 Jun 2026

Alan

It was just what I needed the only thing I would suggest is to replace the blind in the window it has got muskin tape covering to holes in it.
That aside happy with the room.

6/10

Pleasant

14 Jun 2026

Andrew

As a bed for the night it was ok. Very tired and You get what you pay for.

Partner

6/10

Pleasant

05 Jun 2026

Stuart

It's what you expect but the staff were awesome. Comfortable enough for a quick sleep on a long drive

Family

6/10

Pleasant

11 May 2026

Aiden

Staff were lovely. Old and small amenities. Close to many restaurants!

Self

4/10

Poor

05 May 2026

John

Traveling with a service dog, I was denied entry by the receptionist. Would not accept that my dog was entitled to access even though I produced the service dog identification.I explained the motel was liable for a for a $10,000 fine, and had to threaten to call the police.
Finally she called the manager, who thankfully sorted things out.
Was not a good experience for a suffer of PTSD.
When loading the car to depart at 6 am, i was locked out, as was another guest. There is no access to the rooms from outside until 7am. After a wait of approx 45 minutes another guest was leaving and I was able to get back in .

I will not be staying at Ibis again.

Friends

8/10

Excellent

05 May 2026

David

Clean room friendly staff

Friends_and_family Family

4/10

Poor

03 May 2026

Kylie

The rooms are very dated. Paint costs missing and stains on the walls. The bathroom is plastic modular that drains in the wrong direction now. There is no elevator so you have to carry your luggage up and down stairs. We had to remake our bed as the sheets didn't even cover the feet end of the bed. We had people knocking on our door at 4am yelling before they finally left. The staff however were really nice and welcoming.

Partner

10/10

Exceptional

01 May 2026

ugesh

Staff good facilities good

Partner

8/10

Excellent

30 Apr 2026

Clemencia

The hallway needs to be clean all the time

4/10

Poor

29 Apr 2026

Sheik

Property was clean very reasonable price . However very basic. Even a motel has better amenities. There wasn’t any tissues or even a bin in the room.

Partner

10/10

Exceptional

25 Apr 2026

Anthony

Clean rooms

Self

6/10

Pleasant

25 Apr 2026

Robyn

Staff great. Room clean. Bathroom iffy. Designated smoking area a joke. No outdoor settings

Family

4/10

Poor

19 Apr 2026

Andrew

The room was average,

2/10

Poor

19 Apr 2026

Katherine

Mould on the ceiling, stains on walls above bed head, hairs in bathroom

4/10

Poor

17 Apr 2026

John

Staff checked another person into the same room as me, hours after I had checked in.

Self

6/10

Pleasant

07 Apr 2026

Tagaloa

Excellent staff; they were very nice and helpful with information, etc.

Partner

6/10

Pleasant

25 Mar 2026

allan

Well I was going to say at least I didn’t see any live insects in the room but just before we left one crawled out from under the bed
Bathroom was beyond disgusting
Place would benefit from a bulldozer

10/10

Exceptional

21 Mar 2026

Glenn

helpful staff, clean and comfortable bed, home away from home

Self

10/10

Exceptional

21 Mar 2026

Glenn

helpful staff, clean and comfortable bed

Self

10/10

Exceptional

21 Mar 2026

Glenn

helpful staff, clean and comfortable room, great value, close to most things I required

Self

10/10

Exceptional

16 Mar 2026

Michelle

Staff lovely and helpful

8/10

Excellent

01 Mar 2026

Andrew

For the price the stay was very good

10/10

Exceptional

26 Feb 2026

Jahaan

Quick and easy check in

Self

4/10

Poor

15 Feb 2026

Y

First things first, 5 stars for the Hotels.com support team, 3 stars for the hotel facilities, 0 stars for their reception team.

The check-in process was horrendous. I requested a late check-in after seeing such an option being advertised on its Hotels.com page. Sent them a message 2 weeks in advance via Hotels.com, got a reply the following day asking for my contact details, which were already included in my reservation, so that they could send me the late check-in instructions. Anyways, I replied to them with my mobile phone number and email address.

On the day of check-in, I messaged the hotel on Hotels.com and called their number listed on Google Maps multiple times, asking for the late check-in instructions. No response was given, and no one answered the phone.

Eventually, I contacted Hotels.com support and requested help because the hotel was about to close its reception, according to their Hotels.com listing information, so I was worried that I might have no place to stay for the night. Thankfully, 20 minutes later, I got the late check-in instructions via text message from the hotel.

The hotel facilities are just what you can expect of an Ibis Budget: nothing fancy, but it's alright. Parking is conveniently available in front of the hotel. However, the price is ridiculous. How can it be way more expensive than other Ibid Budget hotels that are even closer to the Sydney city centre? I only stayed here for an experience, and I've learnt the lesson not to do it again

Partner

4/10

Poor

15 Feb 2026

Rachel

I ended up covered in bed bug bites after a single night

10/10

Exceptional

11 Feb 2026

Cherie

It was last so it addresses an emergency so we are happy

Family

6/10

Pleasant

04 Feb 2026

Megan

The amenities were simple. Bed clean. Water could not be used we needed to buy water as we couldnt use the tap. No bottle water was offered. Hair in shower.

Business

8/10

Excellent

03 Feb 2026

Geoffrey

.

Partner

6/10

Pleasant

03 Feb 2026

michael

Really tired hotel
But you get what you pay for
Had more issues with the Expedia booking site
They use a virtual assistant which is useless and there systems always freeze in fact this will be my last booking with this company

Business Self

10/10

Exceptional

01 Feb 2026

Daniel

Clean and comfortable, small but it's great value.

Partner

4/10

Poor

27 Jan 2026

hawk

Ok for an overnight stay, easy parking. Rooms are a bit rundown, sticky floors, dirty carpets in the corridors and the smell of food permeates the place from microwaves in the main corridor near the front door. Will stay elsewhere next time, but I’ve stayed at worst places so not terrible!

Leisure Self

10/10

Exceptional

27 Jan 2026

Tiffany

Loved the receptionist I met that day

Leisure Partner

8/10

Excellent

26 Jan 2026

Reagan

Room was good, staff was amazing. Only surprised when carpark was an extra $5 per day, would be great if it was mentioned prior so it's factored in together or not at all if parking is free. Overall a seamless booking, Thanks.

Business_and_leisure Self

8/10

Excellent

26 Jan 2026

Lora

Staff were very good, friendly and pleasant.
Room was fine.
Thank you.

Leisure Self

6/10

Pleasant

11 Jan 2026

Virasinh

Good value for money.

Leisure Family

2/10

Poor

28 Dec 2025

Joseph

Room felt like a prison cell. Unhelpful staff.

Self

4/10

Poor

28 Dec 2025

Milena

It was dirty, the bed was not ready and did not have enough ved sheet to cover us. The floor was sticky and undernead the bed was dirty like never being clean. No control remote to use the tv.

Friends_and_family Family

8/10

Excellent

22 Dec 2025

Julie

The first contact at receiption was great, friendly and informative. Room was basic but clean and tidy. Wifi great Toilet and shower area is small but served its purpose. For an overnight stop this was a great budget option. Lots of food options across the road.

Leisure Partner

10/10

Exceptional

19 Dec 2025

Glenn

comfortable, clean room, great staff, close to many things

Self

4/10

Poor

05 Dec 2025

Richard

Cheap and cheerful, you get what you pay for at the end of the day.. One night was enough, reception staff was friendly enough. Not many other positives to speak about tbh.

Self

2/10

Poor

02 Dec 2025

Alanna

it was very dirty, run down and facilities were subpar. Air con broken, Surrounds full of rubbish. Lovely staff however.

Leisure Family

4/10

Poor

29 Nov 2025

Surosh

The room was dirty currently were dirty, shower area was small

10/10

Exceptional

27 Nov 2025

Chris

Good location

10/10

Exceptional

24 Nov 2025

DR JACQUELINE KIM

Super friendly staff, welcoming, easy parking. Very convenient near shopping centre

Friends_and_family Family

2/10

Poor

23 Nov 2025

Jainish

Room was quite old, blood stains on wall, hairs in bathroom, no housekeeping even after requested on a front desk. Also nobody at front desk for late check inn and no emergency number were posted anywhere to contact for late check inn. SYD Downtown is also quite far.

Leisure Family

6/10

Pleasant

19 Nov 2025

Chris

Room feeling a little old, not particularly clean with dust in the air conditioning vent. However for about $100 it’s good value.

Business Self

6/10

Pleasant

13 Nov 2025

Nicole

Breakfast was good as a continental buffet. Kids loved the pancake machine. Blind was stiff and taped down the bottom and the fridge froze my food. However it was a safe and comfortable place to sleep for the price

Leisure Family

8/10

Excellent

10 Nov 2025

Kang

Room is clean, a little bit smaller, but the price range is good, also it’s close train station, it take about 1.5 hour direct train to CBD.

Leisure Family

10/10

Exceptional

01 Nov 2025

Glenn

efficient and friendly staff, comfortable bed

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Glenn

helpful, efficient staff, comfortable bed, what more could you ask for

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Athena

efficient and helpful staff, comfortable bed

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Trista

gathering of the clan

Being with a wheelchair bound wife there were a few suggestions for improvement. Power supply closer to bed head via cord or powerboard for medical equipment, phone charger and computer, a side table for cup of water etc, a luggage rack

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Trista

Gathering of the family

Being with a wheelchair bound wife there were a few suggestions for improvement. Power points closer to bed for medical equipment, charging phone and computer. The shower fixed seat is very small and not suited to a larger adult, a side table at the bed for placing a cup of water etc would be appreciated as would something to place luggage on. Maybe drop down/ fold away items for the suggestions in the limited space.

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Holly-Beth

family shindig

seamless check in, helpful staff, comfortable beds

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Emma

Family gathering visit

Seamless check in, value for money, comfortable beds, helpful staff

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Glenn

comfortable and quiet, what more could you want

Self

10/10

Exceptional

20 Oct 2025

Glenn

made to feel like my home away from home yet again

Self

8/10

Excellent

03 Oct 2025

Lynda

The staff were great. The room was clean, including bed linen and bed was comfortable; airconditioner worked well. Could provide an extra blanket. Limited hanging space. Breakfast very basic with no choice of milk types or gluten free options. There were pancakes though. The shower cubicle may not be suitable for everybody as there is a step. However the water was hot. Can’t complain considering it was a budget hotel. Quite sufficient for a short stay or overnight. Walking distance to train, restaurants and fast food outlets.

Partner

2/10

Poor

30 Sep 2025

Scott

Got charged for room when requested a cancellation of reservation in advance. Payed for a room i never used. Got scammed by the hotel. Not happy about it

Business Self

8/10

Excellent

14 Sep 2025

George

Friedly staff

Leisure Self

8/10

Excellent

06 Sep 2025

Monica

The Ibis is well placed- it's proximity to the Freeway (yet quiet), the shopping & not far,for me, to friends and family

Leisure Self

8/10

Excellent

01 Sep 2025

Glenn

catch up with friends

quiet, comfortable room, easy access

Self

10/10

Exceptional

01 Sep 2025

Glenn

annual sojourn

easy late check-in, special requests fulfilled

Self

2/10

Poor

29 Aug 2025

Wisam

Your shampoos was empty.
Washroom was dirty and insects in the washroom.
Cups all dirty and smelly.

Horrible stay!!!

8/10

Excellent

27 Aug 2025

Katie

Good value budget hotel. Very basic but near to restaurants and car parking was 5 dollars a night. Staff friendly, small fridge, tea/coffee facilities and a hot shower so all you need for one night at a great price.

Leisure Family

2/10

Poor

18 Aug 2025

Rummy

Worst experience I had , room are not clean

Leisure Family

10/10

Exceptional

17 Aug 2025

Wendy

It was convenient for all the things I had to do.

Leisure Family

2/10

Poor

15 Aug 2025

Taryn

Never stay there again

Business_and_leisure Partner

6/10

Pleasant

15 Aug 2025

Di

Convenient location, staff are really helpful and really close to places to eat out. I would recommend the venue as it covers all bases for short term accom. Only tip would be for them to review the comfort factor of bedding. Pillows definitely need replacing and would strongly recommend a check on mattresses to see if there are any potential replacements required.

Leisure Partner

10/10

Exceptional

08 Aug 2025

Peter

Convenience

6/10

Pleasant

30 Jul 2025

Wayne

Ok

Leisure Family

4/10

Poor

20 Jul 2025

Rahman

Only good for 1 night stay

2/10

Poor

20 Jul 2025

Jane

Very small room, old and uncomfortable mattress

Leisure Family_with_children

10/10

Exceptional

17 Jul 2025

Jacque

Central to everything

8/10

Excellent

11 Jul 2025

Robert

Good location

10/10

Exceptional

09 Jul 2025

Jacque

Very close to everything

8/10

Excellent

06 Jul 2025

Louise

The staff were friendly
It was cheap but I didn’t feel safe

Leisure Self

10/10

Exceptional

03 Jul 2025

Mick

Convenient location

Leisure Friends

6/10

Pleasant

30 Jun 2025

John

Would not stay there again

Leisure Family

2/10

Poor

21 Jun 2025

Lisa

Noisy- terrible heating - no closet space - no lift

Leisure Family

10/10

Exceptional

15 Jun 2025

Mark

The lady at receptions was friendly and welcoming and the young man doing the cleaning and other duties was very courteous and helpful. He even offered to carry my heavy duffel bag! The room was neat, compact and comfortable. I really enjoyed this stay. Oh, one other thing - it's is surrounded by eateries - enjoy!!

Self

8/10

Excellent

12 Jun 2025

Glenn

Familiar home away from home

The staff are always friendly and most obliging with my special requests in particular. Thank you team.

Self

10/10

Exceptional

10 Jun 2025

Rebecca

Our first night staying we were on level 2 as was fulled booked for the netball state titles that were being held in area and reason we were there. I struggled with the steps as have a bad back. The second night the manager put us in a room on the ground floor which made it so much easier for me. The bed was amazing in second room we slept like babies. I really did appreciate the room move

Leisure Family_with_children

10/10

Exceptional

03 Jun 2025

Robert

Great location great property close to the station

2/10

Poor

27 May 2025

Craig

This is a scary place. Don’t go out after 9pm. People knocking on everyone’s doors in the middle of the night.

Business

2/10

Poor

24 May 2025

Kelly

This place was horrible the corridors weren’t clean and the room was tiny with ripped curtains we didn’t feel safe staying here that we left

Leisure Partner

8/10

Excellent

25 Apr 2025

Jenni

Affordable accommodation
Good as a base and close to station
Check in and check out a breeze
No frills hotel - ideal!

Leisure Family

4/10

Poor

19 Apr 2025

Hadassah sue

I had someone walk into my room

8/10

Excellent

11 Apr 2025

christopher

Worth a stay

I’ve stayed here a few times now. The beds are comfy and the price is good. The only thing I don’t like is the fibreglass bathroom. It’s like showering in a caravan.

Business

4/10

Poor

11 Apr 2025

Kevin

was assigned a poor Quality room

Business Self

8/10

Excellent

05 Apr 2025

Damon

The staff were very friendly and helpful