Name: Portsea Village Resort
Address: 3765 Point Nepean Road, Mornington Peninsula, 3943, AU

8/10

Excellent

08 Mar 2026

Carolyn

The external outfitting of the property was excellent. The apartment we had was outdated, lacked basic features, pod coffee machine, glassware, additional tea towels, no paper towel. There was only 2 chairs for the table. There was no sound system, the television was undersized. The bathroom was the standard of a Best Western, basic, step in shower over bath, no hand towel holder , not accessible for elderly or disabled. We used the indoor pool and it was great. We borrowed tennis rackets, were given 3 flat balls and the receptionist was unapologetic and made no attempt to rectify this. In fact it felt like a huge inconvenience.

I’ve stayed at this property previously and the apartment fit out was great, modern facilities. Given the nightly rate the standard of room needs to be updated.

Friends

10/10

Exceptional

17 Feb 2026

Jaclyn

Everything was perfect! Great location, apartment and facilities. The manager Jo was so helpful. Thanks again for a great stay, can’t wait to come back 😊

6/10

Pleasant

07 Feb 2025

Glenn

We stayed in apartment 331; the units are tired and need a refurbishment, fittings are worn, chipped & stained. The chair cushions were hiding a lot of food crumbs, peanuts etc. balcony needed sweeping, bathroom needs an update. The unit was not up to a 4 star premiere standard as advertised, gardens are nice with 2 pools and location is good.

10/10

Exceptional

01 Dec 2023

Brenton

Awesome

Leisure

10/10

Exceptional

01 May 2023

Terrence

Thank you

8/10

Excellent

02 Mar 2023

SANDY

This property is in a very good location.
The room was satisfactory except that it did not have a table and chairs. Essentially it was a bedroom with very limited space. But, everything else was excellent. Staff were excellent. They were very friendly and professional.

Leisure Partner

10/10

Exceptional

16 Feb 2023

Matthew

Customer service was really good. The staff were lovely and particular Ange who made our stay very pleasant. Thank you.

Leisure Partner

10/10

Exceptional

15 Feb 2023

Janine

Staff extremely friendly and helpful.

10/10

Exceptional

22 Dec 2022

Shishan

it has a great location connecting to pier, fishing site, national park, nice cafe and bus stop. The village offers you a sunshine and leafy living environment. You will love to stay for a long weekend.

Business_and_leisure Family_with_children

6/10

Pleasant

21 Aug 2022

Alicia

The property was in a great location. The main areas were locked when reception closed so there wasn’t very much communal space. If you are going to put people in a one bedroom no balcony room then at least have communal areas accessible.

Leisure Family

10/10

Exceptional

13 Jun 2022

Christine

Great location and facilities. The staff are exceptional, friendly and always helpful.

Leisure Family

10/10

Exceptional

08 Apr 2022

Karen

Great location, safe and quiet. Staff friendly and helpfull.

Business

10/10

Exceptional

31 Mar 2022

Jessica

Charming, quiet, seaside and homely.

Leisure Self

6/10

Pleasant

22 Mar 2022

David

Very small room and was not cleaned at all during our stay. Looked under the bed and found rubbish left from previous guest....

Leisure Partner

8/10

Excellent

02 Mar 2022

Juliet

Restaurant and bar closed till the end of the week. Despite big sign outside advertising dinner and happy hour. Very misleading. The gardens were well looked after. Pool area was great. Rooms tired. Aircon not able to be used at night as pump noisy. Dryer broken. Staff lovely

Leisure Friends

10/10

Exceptional

30 Jun 2021

JodiAnne

Great stay, easy checkin. Great apartment. Would loved to haver stayed longer.

Friends_and_family Friends

8/10

Excellent

03 Feb 2021

Melissa

Parking was undercover and secure. Hotel was across the road from the ocean and walking distance to a few cafes and portsea hotel.Hotel was clean and modern. King superior room was very small 12sqm. Most restaurants and shops were closed as we stayed on a Monday.

Leisure Family_with_children

10/10

Exceptional

05 Jul 2020

James

Staff were amazing!!!

The hotel experience was amazing, greeted by very welcoming staff. The room was excellent and well presented.
We will be back!!!!😊

Partner

10/10

Exceptional

01 Jul 2020

Jrod

Excellent location, heated pools for winter, friendly staff, great for families. What's not to like?

10/10

Exceptional

01 Jul 2020

Rose

Amazing stay

Had an amazing stay once again! Booked 2 bedroom family apartment. Very spacious, clean, modern and compfy furniture. Had everything we needed. Restaurant was also great too. Will be back again for sure. Great staff and customer service

Friends_and_family Friends

8/10

Excellent

22 Jun 2020

Sandy

My room was very small along with the indoor pool. Great customer service.

Leisure Friends

8/10

Excellent

01 Mar 2020

Verified traveler

Great location and very clean. Staff were very friendly. Restaurant food was well prepared.

Leisure Partner

8/10

Excellent

24 Nov 2019

Verified traveler

The 2 bedroom apartment was very spacious and well equipped. It’s in a great location across from the Portsea pub.

Leisure Friends

10/10

Exceptional

20 Oct 2019

Verified traveler

Fantastic location, friendly and helpful staff. great views and enjoyable evening in the restaurant

Leisure Family

8/10

Excellent

20 Oct 2019

Barbara

Portsea stay

Friendly staff, great pool area. Quiet location perfect for a family trip.

Friends_and_family Family

10/10

Exceptional

20 Oct 2019

Marc

Great property in a great location. Was upgraded on checkin and had an apartment overlooking the beach

Leisure Partner

10/10

Exceptional

02 Oct 2019

Verified traveler

Beautiful aspect of the apartment plus it was large and spacious. It was a shame we could not spend more time.

Leisure Family

10/10

Exceptional

26 Sep 2019

Verified traveler

Great service on check in and perfect location will definitely come back

Leisure Friends

4/10

Poor

25 Aug 2019

Verified traveler

We tried ringing reception for over half an hour and then we tried the main number. We had no answer. Very disappointed with service. We had to go down to reception to ask for room service. The bed was just 2 beds pushed together with a great big lump in the middle. Not comfortable at all. When we checked out the receptionist didn’t even bother to ask how our stay was. We will never go back.

Leisure Partner

10/10

Exceptional

17 Aug 2019

Benji

Had everything you could want here and close to the water and the restaurant was amazing food

Leisure Partner

8/10

Excellent

09 Aug 2019

Verified traveler

Great location and amenities. Close to beach good location.
But very dusty smell and thick dust behind bedside draws. I pulled draws out to plug phone charger in and there was thick dust on floor and a few spider webs, causing me to cough and sneeze.

Leisure Family

8/10

Excellent

16 Jul 2019

Verified traveler

Winter weekend away

Rooms were good size and comfortable. Close to Point Nepean National Park.
Location just across from Pier. I thought it was overpriced. Did not enjoy their Restaurant.

Partner

10/10

Exceptional

14 Jul 2019

Verified traveler

Grate location, good facilities and 2 bedroom apartment very spacious, would highly recommend.

Leisure Partner

10/10

Exceptional

07 Jun 2019

Verified traveler

Love everything about Portsea Resort. Location, staff and the facilities.

Friends_and_family Family

8/10

Excellent

26 Apr 2019

Shing Ka

Great place

very nice stay, great area.
but if you need to have something for lunch/dinner, you will need to travel back to the city. Their restaurant not open everyday.

Family

10/10

Exceptional

22 Apr 2019

Verified traveler

Great service... food and drinks on site... fun location ....

Leisure Family_with_children

10/10

Exceptional

16 Dec 2018

Verified traveler

Great location and facilities regardless of the weather

Friends_and_family Family

10/10

Exceptional

13 Dec 2018

Verified traveler

The service in the restaurant was excellent, the food delicious and overall presentation great

Leisure Friends

10/10

Exceptional

16 Oct 2018

Adam

Great apartment, plenty of room and great facilities

Family

10/10

Exceptional

25 Sep 2018

Anita

The apartment was really nice and spacious and very close to the beach

8/10

Excellent

11 Jun 2018

MissP

Nice rooms spacious. Good spa and pool.

We had a weekend away in the 2 bed configuration. Good rooms, nice and clean. We used the spa pool and sauna a few times. It was nice but the temperature of the spa pool was too cold. There was no opportunity to have it turned up.
Other than that nice place, great location, would definitely stay again.

8/10

Excellent

04 Apr 2018

Helen

Relaxing

Enjoyed our quiet time. Disappointed they advertise the resort has a restaurant only to find out yes they do but it’s closed due to lack of customers.

Family

10/10

Exceptional

09 Mar 2018

Jason

Comfortable apartments

I wasn’t sure what to expect but wow what a lovely place to stay in such a great area.

We were in Portsea for our wedding and had family and guests staying here who all loved it.

The room was spacious and had everything you need in an apartment. It is great to have the options of cooking yourself in the room as there are limited options for food within walking distance.

Rooms have a great balcony area which you can see out into the bay and over the pool.

It was good to have pool and spa options both inside as well as outside. The Sauna and gym also a nice touch.

Check in and check out easy also good wi-fi with plenty of on-site parking which is required when staying in Portsea over the summer months.

We will be staying again.

Partner

10/10

Exceptional

26 Feb 2018

Paula

Comfy and Spacious

We stayed here on the last night of our holidays to spoil ourselves before heading home. Nice spacious apartments, staff were really helpful and there’s lots of great places for dinner close by

8/10

Excellent

20 Jan 2018

Greg

Peaceful stay.

A lovely stay! Close to the beach and Portsea Hotel.

Family

10/10

Exceptional

01 Oct 2017

Verified traveler

Exceptional

10/10 for customer service - you won't meet more welcoming and accommodating reception staff anywhere. Beautifully maintained grounds, 1 min walk to beach, park, playground and Portsea hotel. Excellent swimming pool facilities. Rooms were spacious, clean and well stocked.

10/10

Exceptional

03 Mar 2017

Mary

refreshing customer service

The staff went our of their way to get us into our room early as my son was getting married that day I had grandchildren coming to get ready nothing was a bother and then Jenny the receptionist asked us how the wedding went the next morning - nice to see people taking an interest and remembering why we are there. We will be back

8/10

Excellent

30 Jan 2017

canadian 2

Nice hotel located across from beach.

Nice hotel with pleasant staff. Rooms are large but dated. Very thing was clean and well taken care of.

8/10

Excellent

24 Jan 2017

Lisa

Lovely staff but tired and outdated.

Needs to update facilities. White appliances were yellow with age. Gym is substandard. Kept running out of towels.
Drawers were dirty and full of crumbs.

10/10

Exceptional

19 Jan 2017

Verified traveler

Excellent location, good size apartment. Friendly staff. Good facilities.