Name: Bellagio Boutique Hotel
Address: Agias Varvaras, 21, Rethimno, 74100, GR

10/10

Exceptional

13 Jul 2023

John

Suite
A beautifully furnished room with private terrace with sunloungers and shaded sofa, private hammam, and jacuzzi type bath.
Lovely management and staff who were very respectful of guests privacy and relaxation.
Very clean throughout the hotel.
Ideal area to explore the old town with ease. Many good restaraunts and bars close by.
A charming little hotel. I loved it.

Leisure Self

10/10

Exceptional

22 Sep 2019

Verified traveler

Great attention by staff. Very quiet room. Located in preserved Venetian home.

Leisure Partner

10/10

Exceptional

03 Sep 2019

Aimee

Wonderful visit! We got in much later than expected but the hostess stayed up until midnight to greet us and welcome us in. Wonderful location right in the middle of the lively city!

Leisure Family

10/10

Exceptional

18 Aug 2019

Verified traveler

We loved this hotel! Each room seemed to be so unique and the combined modern and old architecture was so beautifully done. The breakfast was delicious and eaten in a pretty outdoor courtyard area. The hotel was well situated in the old town, and a 10 minute walk from the bus station. Best of all was the wonderful staff; Catherine was so helpful and friendly, as was the other staff member we met (whose name I do not know how to spell!). If we were ever in Rethymno again, we will certainly stay here. We highly recommend Bellagio Boutique Hotel!

Leisure Partner

2/10

Poor

16 Jul 2019

Verified traveler

Unfriendly owners, who are very inflexible and would not respond to our emails

Leisure

8/10

Excellent

28 Jul 2018

Jay

It was a nice small hotel in the center of Rethymno. No elevator, but the staff helps you carry your suitcases up the stairs. The staff were really solicitous and seemed really happy to have us as guests and gave us all kinds of advice. The room was very comfortable, except for sheets that are too small for a double bed, and the fact that it advertises a king-sized bed, when it is really a slightly larger than double, not even queen size. The bed and bathroom were very comfortable, a suitcase rack or two would help. The breakfast was very complete and had a large selection.

10/10

Exceptional

26 Jun 2018

Edie

Beautiful hotel in the heart of old Rethymno

Thank you Cathrine for creating a lovely and relaxing hotel to stay in for our time in Rethymno. The great location of the hotel in the middle of the old town made it easy to explore Rethymno. We loved our beautiful room and my partner delighted in our private steam room. Your advice about Rethymno was so helpful to find nice places to explore and restaurants for dining.

Thank you also for making our wedding day so special by decorating our room and creating a warm place to get ready and relax. Can’t wait to return for an anniversary in the future. ευχαριστώ!

10/10

Exceptional

21 Jun 2018

Verified traveler

We had the Executive Suite and Junior Suite. We would thought the Junior Suite was wonderful, but the Executive Suite is not good for older people (too many stairs, too many floor levels in the room, slippery shower/tub). The staff were very helpful and pleasant.

10/10

Exceptional

18 Jun 2018

Andrea

Nice boutique hotel in great location

Amazing staff at this little boutique hotel. They made us feel just like at home. Great breakfast every morning.

10/10

Exceptional

29 Apr 2018

Verified traveler

Beautiful hotel in excellent area

My daughter and I arrived late and were still greeted with smiles and welcoming. Extremely nice hotel, very comfortable and clean. Would definitely stay again.

10/10

Exceptional

11 Oct 2017

Reed

Beautiful boutique hotel, in city center

Great hotel and the best thing about it is its staff and owner, who went out of their way to ensure I knew the best locations to visit, eat, shop, etc. The city is also beautiful, but I would come back to Rethymno solely to stay at this hotel.

10/10

Exceptional

14 Sep 2017

Jill

Perfect!

Perfectly located, modern, exceptionally clean small hotel. Amazingly hospitable owner and staff - nothing too much trouble. Plenty of choice for breakfast. Always offered refreshments when relaxing on the terrace in the afternoon, at no extra charge. Supplied with towels for swimming when out on a day trip to Preveli. Cathrine was particularly helpful with restaurant recommendations and booking trips. Would always stay here if we visit again.

Partner

10/10

Exceptional

11 Aug 2017

Glen

Perfect stay in Rethymnon

Catherine the host is so personable and extreme fully helpful in offering suggestions of things to do and restaurants to eat. Bellagio has an amazing history and it feels very homely. We can't wait to visit again.

Partner

10/10

Exceptional

02 Aug 2017

Aaron

Charming!

Had a wonderful stay at this charming little hotel. The ladies who run the place are the sweetest and most helpful people you could hope for. The breakfast was delicious and had many local treats. The place is charming and comfortable and very conveniently located. Highly recommend.

Partner

10/10

Exceptional

26 Jul 2017

Manos

Excellent hotel, excellent staff

Cathrine was very helpful and we really enjoyed our stay. The breakfast was amazing as well with fresh local treats. Highly recommending this hotel to everyone who is visiting Rethymnon.

10/10

Exceptional

11 Jul 2017

Thomas

Wonderful service!

We loved everything about it. It is located right inside the old city, close enough to the harbor and the heavily trafficked area to be very convenient, but a little bit away from the big crowds on a quiet side street. The rooms were also very tastefully decorated and comfortable, but the biggest asset is the personalized and attentive service. The owner and her manager are there from the time you wake up with a breakfast that the customize just to your own preferences and throughout the day and early evening whenever you'd like a coffee, a beer, some water, or whatever else you wish. If we come back to Rethymno, and we hope we will, we'll certainly stay here again.

Partner

10/10

Exceptional

26 Sep 2016

David

gem boutique hotel

Local demolition work shattered the peace from 9am but clearly this was out of their control. without the noise the hotel is idyllic

Partner

10/10

Exceptional

30 Oct 2015

Katherine

Just perfect!

Wonderful hotel that ticked all the boxes - highest quality, tasteful design and decor, small, quiet, superb location, and the most friendly and welcoming service from Katerina and Eugenia!

Partner

10/10

Exceptional

03 Oct 2015

Tanya

Beautiful little hotel tucked away

Had 3 days to check out town. Everything was perfect and was more than I expected

Partner

10/10

Exceptional

22 Sep 2015

Colin

Top quality small hotel

We stayed for 3 nights in this excellent small hotel in the heart of Rethymno old town, and were given a very warm welcome despite arriving at 23.00. Breakfast was a delight, with a very wide selection of options all explained by the host Cathrine, who also gave us invaluable information on what to see, where to eat and on the history of the hotel. This level of service is rare these days; we are already planning our next visit and we haven't yet returned to the UK!

Partner

10/10

Exceptional

18 Sep 2015

David

Little polished gem in Rethymo

This is a gem of a hotel - beautiful building close to center of Old Town on a quiet street, but Katerina and Evgenia made the hotel really special. Thank you for a perfect stay - our 2 nights happily turned into 3.

Partner

10/10

Exceptional

13 Sep 2015

EuropeTraveller

Nice hotel in the heart of town

Great service, incredible breakfast selection, accommodated early check-out in the morning. Great room!

8/10

Excellent

11 Sep 2015

Heather

Beautiful Boutique Hotel

This is a beautiful boutique hotel in the heart of old town Rethymnon. They went over and above to be helpful prior to arrival about the best way to get there. They greeted us with complimentary beer, watermelon, nuts and pastries which after a 16 hour travel was more than appreciated. Our room was small with no window but quite comfortable and an excellent base to explore the old town. Literally cobble streets are right outside the hotel. The free breakfast has no time constraints and is absolutely amazing. The pastries were among the best we had in Greece plus eggs, toast, yoghurt as well. They went above and beyond to recommend restaurants and seemed genuinely interested in helping us get the best out of Rethymnon. I would highly recommend them. We wished we had stayed more than 1 night!

Partner

10/10

Exceptional

23 Aug 2015

Gill

Amazing hotel in the old town

The Bellagio us the place to be for excellent service. The welcome is fabulous, with drinks, good and knowledgeable information. This is repeated every day with smiles and joy.

10/10

Exceptional

17 Aug 2015

Verified traveler

beautiful hotel with great hospitality

this place is beautiful. it's got a superb of combination of the original architecture mixed with modern elements.

the hostess (Katherine) and owner were super sweet and warm.

the room was clean, a good size, and had its own roof top view.

Family

10/10

Exceptional

04 Aug 2015

Mitchell

Best Hotel During Our Three Week Trip in Greece

Boutique hotel completely deserves a perfect rating. Clean, super attentive, pleasant staff, and in a great location.

Partner

10/10

Exceptional

17 Jul 2015

James

Fantastic hospitality, great value boutique hotel

We have stayed in very many hotels around the world and we have never come across such a magnificent level of service and hospitality anywhere. Eygenia, the owner, was most ably assisted by her assistant Katerina, who speaks excellent English, and when we arrived they offered us complimentary drinks, a selection of fruit and pastries and this happened EVERY night that we stayed. The breakfasts were excellent with a wide range of items to choose from. After breakfast we were offered as many of the delicious breakfast items to take with us for lunch.

This is a small hotel but very smart, spotlessly clean with good Wi-Fi. The hotel is situated in the quaint old town of Rethymno close to all the shops and beautiful harbour area yet very quiet at night. The building, which dates back to Turkish times, has been beautifully renovated by Eygenia and her family and she has maintained much of the character of the building with modern elements beautifully incorporated. Our air-conditioned bedroom faced onto the street and was very tastefully appointed. Katerine was excellent in looking after us, suggesting trips and being able to book excellent tables in great restaurants. Nothing was too much trouble for her and she was always available to help. This hotel offers excellent value for money and we would detour to stay here again. Eygenia and Katerina made us extremely welcome during our three days stay and this boutique hotel warrants our strongest possible recommendation.

Partner

10/10

Exceptional

07 Jun 2015

Michael

Excellent hotel in the old town

Everything 5 star, all the fixtures, fittings were top quality. Breakfast was excellent and fresh orange juice was a bonus. We were offered coffee and biscuits every day. Catherine was very helpful with directions and restaurant recommendations.

Partner

10/10

Exceptional

20 Oct 2014

Verified traveler

Great for our Honeymoon!

Stayed here for the first night of our honeymoon. Although the stay was brief, we were thoroughly impressed. The room was clean and beautifully built/decorated, with a view of the minaret right outside our window. Right in the middle of old town. You must walk from the main public parking lot, but this was not a problem because it was only about 2 short blocks away. Breakfast had a huge spread to choose from, and all of it was delicious! Very kind staff, and they gave us water when we arrived to check in, and brought complimentary wine to our room later on. Great start to the honeymoon.

Partner

10/10

Exceptional

03 Sep 2014

Andreas P

Friendliest staff I've ever encountered!!

Evgeni and Maria made sure we would feel part of their family. Service was excellent as one would expect from a 5 star establishment, however it was the welcoming hoapitality of the owners and staff which have made our stay in Crete much more relaxed.

10/10

Exceptional

21 Jul 2014

Verified traveler

Hidden paradise

This hotel was wonderful. The staff was friendly and helpful. The beach is very close, and great bars are just around the corner.

10/10

Exceptional

07 Jul 2014

Verified traveler

Excellent hosts

Awesome location - quick walk to the beach and in the old town , amazing hosts

Partner

10/10

Exceptional

22 Jun 2014

Andrew Kerr

5 * Hospitality from the outset

Maria greeted us at 2 o'c;lock in the morning due to delayed flight . We were offered refreshments and snacks. Completed spoiled with choice of fresh fruit, freshly squeezed orange juice, superb pastries and savory patisserie, omelets, local cheeses , yogurt and honey. Our room was beautifully finished, fresh flowers and wine and Water in the fridge . Eugenia and Maria were perfects hosts and truly made our stay memorable. We would go back tomorrow .

Partner

8/10

Excellent

30 May 2014

Verified traveler

Lovely hotel in the centre of the Old Town

This is a beautiful hotel and clearly time, money and good designers/architects have been involved. What let it down was the service and attention to detail. We paid a premium to rate for a boutique hotel 'experience', but didn't get it. That was mainly due to lack of information. Reception was unattended when we arrived (due to it being after 2pm). We were given a room key by another staff member but no other information about the hotel. So we never received the wifi password, details on using the haram, reception times, emergency numbers, breakfast times etc. When we returned at 10.30pm, reception was closed and hotel dark. Reception still closed at 7.30 the next morning. There were also no water glasses in the room, no bin or tissues in the bathroom and batteries in TV remote flat. On the plus-side, the breakfast buffet was gorgeous and the staff (when we saw them at breakfast) were really lovely. All they need is a welcome pack in the rooms or a check list for when people arrive and it would be much improved. This hotel would be most suited to couples. Not so great for children or elderly travellers.

10/10

Exceptional

11 May 2014

Verified traveler

great stay

Best service from a great staff.
Very nice room
In the middle of old town.

10/10

Exceptional

21 Oct 2013

Judith

Highlight of our stay in Crete

Generous, architecturally interesting, and comfortable rooms; lovely breakfasts, and best of all, the efficient and caring hospitality of Evi and her mother. We were sorry to leave.

10/10

Exceptional

12 Aug 2013

Savas

an amazing boutique hotel with an amazing story

we stayed at this hotel for one night during our honeymoon in the island. Converted from an old Turkish house, it offers six rooms to their guests. This is a family owned hotel which they purchased and renovated the house couple of years ago. Eva and her mom did everything possible to make us feel comfortable, including but limited with offering fruits and raki after lunch, preparing breakfast for us as we had to leave very early. They same day we checked in, grandparents of the Turkish family who used to own the house before 1923 were in the hotel as well. They left a family tree book which has some photos of the house from late 1800s and early 1900s. Ask this book from Eva, she will be more than happy to show the photos.

10/10

Exceptional

08 Apr 2013

Gemma

Best service and hospitality I have ever recieved

Amazing experience here. Excellent ocaion in heart of old town. Hotel amazing and the owners really couldn't do enough to make sure we had the most amazing trip ever. So hospitable. The hotel is also fascinating with such long history and has a wonderful roof top. Couldn't fault a thing!!

6/10

Pleasant

08 Jul 2023

Steven

Great location but...

Great location and a friendly receptionist. Unfortunately, the spa wasn't in operation. Also, our laundry was returned wet and smelling of cigarettes.

Partner

8/10

Excellent

17 Jul 2019

Verified traveler

Bene per i nottamboli

lo staff stato competente, comunicativo e simpatico, la colazione di buona qualità , la posizione centralissima. Ci sono pero dei difetti, la nostra camera si e rivelata rumorosa, situata al primo piano sopra un ristorante, c ' è stato silenzio solo dalle 2 alle 6 di notte. La camera nuova, moderna e ben arredata è pero un po piccola, per esempio non c' è posto dove posare le valigie. Il bagno, forse concepito da un architetto pazzoide , ha una grande finestra che da sulle scale interne, c'è una tendina è vero, ma chiunque salga le scale puo vedere mentre fai il bagno. La tele funziona con difficoltà

Partner

8/10

Excellent

07 Jul 2019

Verified traveler

Ausstattung und Frühstück waren exzellent.
Sehr zentral alles zu Fuß erreichbar

Leisure Family

10/10

Exceptional

27 Sep 2018

Eric

Excellent Hotel avec une réceptionniste au top.

Comment dire l'Hotel Bellagio est magnifique et sa réceptionniste extraordinaire.
Rethmino est une ville accueillante avec des ruelles animées. A visité sans fautes si vous allez en Crète

Partner

8/10

Excellent

06 Jun 2018

Daniel

Malgré notre arrivée très tardive l'accueil a été excellent. Bien que très calme, notre chambre donnant sur la rue, quelques bruits de circulation le matin. Préférer donc une chambre donnant sur la cour intérieure.
Très bien situé dans la ville.

Partner

8/10

Excellent

08 Sep 2016

Verified traveler

Fint alternativ om du ønsker å bo midt i gamlebyen

Lite hotell beliggende midt i gamlebyen i Rethymno, men likevel rolig. Hyggelig og veldig service-innstilt betjening som gjør sitt absolutt beste for at gjestene skal ha det bra.

Partner

10/10

Exceptional

12 Aug 2016

Francesca

Boutique speciale!

Boutique centrale,ottima posizione,personale molto gentile,colazione ottima.

Partner

10/10

Exceptional

08 Aug 2016

Antonios

Traumaufenthalt in Rethymnon

Perfekter Einstieg in den Sommerurlaub. Super Lage in der Altstadt. Parkplätze in der Nähe.

Partner

10/10

Exceptional

13 Sep 2015

Leandro

Só de escrever já me dá saudade.

O hotel é maravilhoso! Em apenas uma noite na região, tivemos experiências incríveis! A recepção de Cathrine foi sensacional; o café da manhã é uma delícia e a arquitetura do hotel é muito charmosa.

Partner

10/10

Exceptional

02 Sep 2015

Michael

hotel de charme et service tres attentionné

magnifique établissement aménagé dans une ancienne demeure. chambre joliment décorée, petit patio agréable, service aux petits soins et une atmosphère tres familiale loin des resorts impersonnels, quartier centre, parfait !

Partner

10/10

Exceptional

30 Jun 2015

Peter

Unbeatable value for money!

Perfect week we spent in the hotel! Hospitality & care of the staff & owners is no doubts better than with our favorite Ritz-Carlton chain. Great value for money, would definitely recommend to friends. Thanks, Peter&Jana

Partner

8/10

Excellent

18 Apr 2015

Verified traveler

Nice hotel

Very friendly stuff, Very good service!
Room was nice but without window heading outside ( but to the atrium - therefore pretty dark inside).

Partner