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Imperhotel by Umbral
Centre Portugal · Portugal
Rua de São João de Deus, 9 1View location
8.6/10Excellent161 Reviews
Cleanliness9.0/10 9.0
Service8.2/10 8.2
Comfort9.4/10 9.4
Condition8.8/10 8.8
Neighborhood9.4/10 9.4
Amenities7.8/10 7.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Imperhotel by Umbral
Renovated in 2018, the hotel is located a few minutes, walking distance, from the Sanctuary of Fátima at the back of the Basilica of Our Lady of the Rosary.
It has luminous areas as a common element and gives priority to the comfort of its clients, keeping a good bond between price and quality. The restaurant has a wide space and a calm ambiance where guests can enjoy a bite to eat.
Next to the reception there is a modern café/bar area and lounge with TV with some exclusive design pieces and a small library with books for children and others on Fátima. Additionally, there is a rooftop terrace and free Wi-Fi in public areas and free parking.
All the rooms are equipped with anti-allergy floor, private bathroom with bathtub or shower, hairdryer, temperature regulator, flat screen TV, extra beds or cribs on request, free Wi-Fi access and telephone with direct land line for the guests' convenience.
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With a stay at Imperhotel by Umbral, you'll be centrally located in Ourem, a short 7-minute walk from Sanctuary of Our Lady of Fatima and 12 minutes by foot from Church of the Most Holy Trinity.
This hotel is 0.6 mi (1 km) from Chapel of the Apparitions and 7.4 mi (11.9 km) from Castle of Ourem. Make yourself at home in one of the 44 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided on request. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and laundry facilities. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets not allowed
Service animals are allowed
Important information
-
You need to know
- Only registered guests are allowed in the guestrooms.
-
Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately EUR 11 for adults and EUR 5.50 for children
- Late check-in fee: EUR 20 for check-in between midnight and 7:00 AM
- Late check-out fee: EUR 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Portuguese
English
Nearby attractions
Sanctuary of Our Lady of Fatima
0.6 km / 0.4 mi
Fatima Basilica
1 km / 0.6 mi
Church of the Most Holy Trinity
1 km / 0.6 mi
Monumento Natural das Pegadas de Dinossaurios da Serra de Aire
1 km / 0.6 mi
Chapel of the Apparitions
1.1 km / 0.7 mi
Museu de Cera
1.1 km / 0.7 mi
Wax Museum
1.3 km / 0.8 mi
Apparitions Museum
1.6 km / 1 mi
Grutas da Moeda
4.5 km / 2.8 mi
Sensory Ecopark of Pia do Urso
7.5 km / 4.6 mi
Maiunca
10.3 km / 6.4 mi
Dinosaur Footprints Natural Monument
11.1 km / 6.9 mi
Collegiate Church
11.4 km / 7.1 mi
Castle of Ourem
11.9 km / 7.4 mi
Church of Ourem
13.1 km / 8.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1999
- Year of most recent renovation: 2018
- Total number of rooms: 36
- Number of floors (main building): 5
- Annexe (s): 1
- Accessible rooms: 1
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- Bus/Train station
Show 37 more facilities & services
- Airport
- Wheelchair-accessible
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Laundry serviceExtra charge
- Multilingual staff
- Air conditioning in public areas
- Smoke detector
- Lift access
- Garden
- Terrace
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Non-smoking area
- Air conditioning in Restaurant
- Breakfast room
- Conference room: 1
- Meeting room: 1
- PhotocopierExtra charge
- FaxExtra charge
- TV lounge
- Breakfast
- LGTBIQ friendly
- Deposit on arrival
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE BASICQUADRUPLE • BASICQUA.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityImperhotel by Umbral
QUADRUPLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: QUA.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityImperhotel by Umbral
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN BASICTWIN • BASICTWN.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityImperhotel by Umbral
TWIN BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: TWN.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE CAPACITY 3TRIPLE • CAPACITY 3TPL.C3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- CAPACITY 3
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityImperhotel by Umbral
TRIPLE CAPACITY 3
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- CAPACITY 3
Adult and child limits apply within the room's total guest limit.
Room code: TPL.C3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityImperhotel by Umbral
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityImperhotel by Umbral
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityImperhotel by Umbral
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 14 m²TPL.ST
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- 3 × Single bed 80-130 width, Queen-size bed 150-154 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Satellite TV
- Plug adaptor
- Smoke detector
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
Show all 17 amenities
- Individually adjustable air conditioning
- Wi-fi
- Wake-up service
- 220V power supply
- Toiletries
- Desk
- Telephone in the bathroom
- Soundproof room
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityImperhotel by Umbral
TRIPLE STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- 3 × Single bed 80-130 width, Queen-size bed 150-154 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Room amenities
- Satellite TV
- Plug adaptor
- Smoke detector
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Individually adjustable air conditioning
- Wi-fi
- Wake-up service
- 220V power supply
- Toiletries
- Desk
- Telephone in the bathroom
- Soundproof room
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE BASICTRIPLE • BASICTPL.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityImperhotel by Umbral
TRIPLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: TPL.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityImperhotel by Umbral
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN CAPACITY 2TWIN • CAPACITY 2TWN.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityImperhotel by Umbral
TWIN CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: TWN.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityImperhotel by Umbral
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 35 m²FAM.ST
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Single bed 80-130 width, Sofa bed
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityImperhotel by Umbral
FAMILY ROOM STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Single bed 80-130 width, Sofa bed
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 13 m²DBL.ST
Room overview
Non-smoking room- Room size
- 13 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityImperhotel by Umbral
DOUBLE STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 13 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE BASICDOUBLE • BASICDBL.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityImperhotel by Umbral
DOUBLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityImperhotel by Umbral
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 13 m²TWN.ST
Room overview
Non-smoking room- Room size
- 13 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Bathtub
- Smoke detector
- Housekeeping
- Soundproof room
- Telephone in the bathroom
- Satellite TV
- Desk
Show all 20 amenities
- Toiletries
- 220V power supply
- Cot on demand
- Wake-up service
- Wi-fi
- Disability-friendly bathroom
- Wheelchair-accessible
- Individually adjustable air conditioning
- TV
- Direct dial telephone
- Hairdryer
- Plug adaptor
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityImperhotel by Umbral
TWIN STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 13 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Room amenities
- Shower
- Bathtub
- Smoke detector
- Housekeeping
- Soundproof room
- Telephone in the bathroom
- Satellite TV
- Desk
- Toiletries
- 220V power supply
- Cot on demand
- Wake-up service
- Wi-fi
- Disability-friendly bathroom
- Wheelchair-accessible
- Individually adjustable air conditioning
- TV
- Direct dial telephone
- Hairdryer
- Plug adaptor
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Imperhotel by Umbral
75
reviews shown
Aline
Près de l épicerie et du stationnement
Sharon
Very disappointing experience here and we were thankful it was just a 1 night stay. We had booked 2 triple rooms and arrived about 2.20pm following a 400km drive. Reception staff informed me we couldnt check in until 3pm with no offer to store our baggage etc in the interim period so we had to take back to the car. On entering 1 of our rooms we realised immediately the AC wasn't working and asked reception if they could pls have fixed because temps were very high and we had 3 people sharing a room. We had to enquire again at 9pm as we didnt hear back and were informed that it was broken and they didnt have any other rooms so we would have to tolerate the heat. Our 2nd room had working AC with a temp that couldn't be controlled so they were freezing through the night and had shutters that didn't work so had no way of having privacy from outside their room. They didnt have a shower curtain and the TV didn't work. There was also no working WiFi and no help at all from staff on any issue that was raised. Overall a very disappointing stay and not somewhere any of us would wish to stay again.
Consuelo
Excelente cálido en su atención y organización y super limpio
Charles
Airless room, we had to open room window to street (noisy) and room door to the hallway to get air. No air-conditioning at the time. No microwave, no teapot, no refrigerator, just a bare room, clean, hotel staff was pleasant. Okay for a night (bring a fan or two), convenient location. Seems to consider itself to be an upscale modern hotel, but it falls short.
Leonilda
Very nice place 👌
Carlos
Decent hotel , very close to the sanctuary, staff not very helpful, wasn’t adviced that breakfast has to be reserved the night before , other than that ok
Maria
Very clean and located close by the Fátima shrine.
Arcangela
It was a nice and clean room. Staff very pleasant. The only problem there is no iron to ion my clothes. Called the desk but they don’t have one
Ana
The room was ckean
Pui Ki Becky
Internet is fast. But there is no kettle or any cups or glass in the room
Edwin
Big family room. Near to the Basilica of Fatima
Joseph Labayo
If visiting Fátima, great hotel to stay. Walking distance to the church and sites. It’s also near town where a great selection of restaurants and shopping are available. Highly recommended.
Ceu
It was a girl I forgot her name who was the receptionist yesterday night she was outstanding and super nice. They help me to leave my luggage and food was amazing closest to everything g. We got the best and bless experience in this place. We defenitly will recommended.
Lourdes
Great service, cleanliness and location!
Sylvia
We had a great stay at this hotel. The staff was friendly and helpful, check-in was quick, and the room was clean and comfortable. The location was convenient, making it easy to get around and explore. Overall, it was a pleasant experience, and I would definitely stay here again.
Carlos
clean , close by and exccelent cost/benefit
Camila
Clean room
Bijo
good place to stay to visit Fatima shrine
Ewa
Convienient and good service.
Edwin
This hotel is newly constructed and was quite impressed by the modern room that’s comparable to a 4 star hotel.
Breakfast buffet is available at 18€ and have a great variety of food served.
Breakfast buffet is available at 18€ and have a great variety of food served.
Jennifer
The parking spots were directly in front of the hotel. The hotel has a machine on the first floor to get coffee, but they should probably provide a tea kettle in each room. Our main issue was that you could absolutely hear everyone around you. At 2 a.m., there were people outside our room knocking on doors and kids screaming. We weren’t able to fully fall asleep until almost 2 a.m. Also, if you want to get breakfast, you must purchase it in advance, at least the day before because you won’t be able to get it if you decide that morning.
ARNOLD
It was a great place to stay for a couple nights!
Verified traveler
The place was nice ,very friendly staff.would recommende this place to family and friends.
Kaspar
Perfect and surprisingly good! Very helpful personal!
Verified traveler
clean room, friendly staff, great breakfast (lots of choices).
Mary
Staff was very friendly.
Very close to the sanctuary.
Very close to the sanctuary.
MarP
Close proximity to the church and grocery store. The hotel is clean and staff are friendly.
Verified traveler
The only drawback of the hotel was there was no exercise room or gym. Great hotel in a great location and a reasonable price great for visiting Fatima
Verified traveler
Lovely spacious room. Wish the bathroom was floored and painted as that was the bit of the room I didn’t like. Staff were okay
TED THANH
Excellent
Nice, clean, good breakfast, and convenient location
Verified traveler
This hotel was wonderful. We had a comfortable and relaxed stay, all the staff were so helpful and accomodating. Everything was walking distance; the basilica, shrine, an Aldi right across the hotel and restaurants. Overall, it was a pleasant stay.
FabricioGrippe
Muito bom
Paula christina
Quarto limpo, organizado e confortável para acomodar toda a família.
Localização excelente.
Me hospedaria novamente.
Localização excelente.
Me hospedaria novamente.
Fátima Joana
Quarto bem limpo,o ar condicionado não estava funcionando, quando reclamamos fomos atendidos com rapidez e solução do problema
Dione
Ótima
Localização , quarto grande com boa acomodação
Localização , quarto grande com boa acomodação
Carlos luiz
Muito boa limpeza.
Funcionários atencioso
Próximo a Brasília e lojas
Funcionários atencioso
Próximo a Brasília e lojas
LUIS ENRIQUE
Bastante conveniente la ubicación,
MARIO
Hotel muito bom. Localização muito boa. Só achei que a equipe de funcionários precisa ser um pouco mais simpática. Não tem café da manhã, mas o hotel em si é muito bom.
Thiago
Quarto amplo, bem iluminado e muito limpo. Chuveiro excelente, cama espetacular. Localização perfeita.
Gustavo
Quarto sem ar condicionado em um dia de 35 graus .
Quarto só tinha ar quente e ao questionar a recepção a solução seria : ‘deixa a janela aberta’ . Porém rua barulhenta e a claridade chega cedo ….. não tem com ter um fechamento adequado. Vc passa calor e não dorme com o movimento de carro na rua .
Não vale a pena!!!
Quarto só tinha ar quente e ao questionar a recepção a solução seria : ‘deixa a janela aberta’ . Porém rua barulhenta e a claridade chega cedo ….. não tem com ter um fechamento adequado. Vc passa calor e não dorme com o movimento de carro na rua .
Não vale a pena!!!
Fernando
Tudo perfeito, cama excelente, banho, toalhas, roupa de cama. Parabens.
So faltou um frigobar.
So faltou um frigobar.
JORGE OMAR
A recepção não prestou informações sobre onde poderiamos encontrar um restaurante e mesmo qdo a maquina de café não estava funcionando...
O restante foi bom
O restante foi bom
LIVIA
Deviam limpar os quartos todos os dias e reporem sabonetes
Maria
Funcionários muito descortês, ou situação bastante chata foi o fato de estarmos em quarto triplo e nos terem disponibilizado apenas um cartão de acesso ao quarto e ao hotel( pois as 10 não tem mais funcionário no hotel e precisamos do cartão para acessar o hotel) ficou muito complicada essa situação, quarto com cheio de mofo
Renata
Bom custo benefício, limpo, novo e fácil de chegar a partida do santuário, fica a frentevde um mercado.
Giselle Montserrat
Aire acondicionado y calefacción funcionales, buen ambiente, habitación cómoda
Mirella
É bem localizado. A moça da recepção parecia estar em treinamento, mas era muito ríspida. A cama era confortável e o chuveiro gostoso. O quarto para 4 é bem espaçoso.
lina
Hôtel sans autres marketing attrape touriste il faut faire tres Attention,
Avant de signer quoique ce soit.
Tres bonne situation géographique.
Le 13 de chaque mois il y a la cérémonie en honneur de nôtre Dame de Fatima. Juste derrière l hôtel.
Avant de signer quoique ce soit.
Tres bonne situation géographique.
Le 13 de chaque mois il y a la cérémonie en honneur de nôtre Dame de Fatima. Juste derrière l hôtel.
Daniel
Gostei muito da experiência. O hotel tem uma estrutura moderna e o quarto muito confortável e limpo. Fui muito bem atendido.
ROBINSON MARCOS
Localização excelente, hotel muito bom
Maria José
Quartos com boa relação qualidade preço
PRICILA G
Tudo muito bom. Custo benefício excelente!
Susana
El mejor hotel de Fatima, me he quedado tres veces en el mismo.
ROBERTO
O hotel até é bem ajeitado, com camas e chuveiro bons. Entretanto, deixaram totalmente a desejar no quesito ar condicionado, estava desligado, não era estragado, era desligado para economizar. Passei dois dias reclamanado sobre o ar e ninguém do hotel, nem da Hoteis.com fizeram alguma coisa. Os atendentes do hotel só diziam que o ar condicionado estava um pouco quente e diziam para dormir com a janela aberta; tarefa impossível com criança pequena no quarto, pelo risco de queda, pela claridade e pelo barulho da rua. Enfim, eu fui o único obrigado a cumprir o contrato, o hotel e o site/aplicativo fizeram pouco caso com o desconforto gerado, e ainda exaltavam que a tarifa não era reembolsável. Não sou de reclamar, mas dessa vez fiquei muito chateado com a situação.
Maria de Fátima
Quarto limpo, funcionários cordiais, excelente localização, perto do Santuário, supermercado na esquina, excelente custo-benefício
Sergio Edder
Buena ubicación y recámaras cómodas, poco estacionamiento y el desayuno se tiene que reservar con anticipación.
Luxgeka
Clean room. Good accommodation for the price.
Leila
o quarto é confortavel. nao optei por cafe da manha. Teve demora no checkin, nao tinha ninguem na recepcao e demorou pra chegar.
Laura Adriana
No operate el olor a hongos. Fue tan fuerte Que acabe
NUNO
Hôtel et chambres propres, bon rapport qualité prix
Catherine
La pire accueil de tout notre mois ici. Sommes arrivé à 2.35 et n’a pas voulu que nous montions à la chambre. Nous sommes revenue à 16:00 et Johanna séoccupait de ses cheveux sur le miroir de son cell Elle m’a dit un instant j’ai des courriels à répondre. Après 5 minutes à attendre, j’ai dit de s’occuper de nous et de faire ses courriels ensuite
SANDRO ROGERIO
O quarto é excelente
JUWON
그냥 모텔 수준의 호텔입니다. 리셉션과 소통이 잘 되지
않았고 난방이 들어오지 않아 이틀밤을 추위에 떨다 결국 다른 호텔로 옮겼어요. 첫날부터 난방이 안되었는데, 고객에게 알려주지 않았고 계속 고칠거라며 기디리라고만 했어요 그러다 이틀이 지나갔고 저흰 레드북을 작성하고 하루 일찍 체크아웃을 했습니다. 그냥 시간끌기 하는 것 같았어요. 제 인생 최악의 호텔입니다. 어떻게 3성급이죠???
않았고 난방이 들어오지 않아 이틀밤을 추위에 떨다 결국 다른 호텔로 옮겼어요. 첫날부터 난방이 안되었는데, 고객에게 알려주지 않았고 계속 고칠거라며 기디리라고만 했어요 그러다 이틀이 지나갔고 저흰 레드북을 작성하고 하루 일찍 체크아웃을 했습니다. 그냥 시간끌기 하는 것 같았어요. 제 인생 최악의 호텔입니다. 어떻게 3성급이죠???
Rosemeri
Ótimo
Helder
Razoável
Josue
Excelente
Bruna
O Hotel é bom mas saímos frustados..
O Hotel estava sem energia e isso não depende deles mas pagamos por um serviço que não tivemos. Não pudemos tomar banho, tivemos que carregar malas sozinhos até o terceiro andar. As cortinas não fechavam etc.
O Hotel estava sem energia e isso não depende deles mas pagamos por um serviço que não tivemos. Não pudemos tomar banho, tivemos que carregar malas sozinhos até o terceiro andar. As cortinas não fechavam etc.
Sixto
Si
RITALY
Quarto bonito e limpo.
Irma C
Tudo excelente:)
Sergio
Já fiquei várias vezes, e o hotel é excelente.
Yorleny
Excelente
Maraysa
Localização excelente, funcionários atenciosos, limpo, organizado e muito confortável. Poderia colocar apenas um microondas no quarto, ficaria perfeito. Super recomendo o hotel e com certeza voltaremos a ele e indicaremos.
Andre Luiz
Maravilhosa estadia! Muito bem recepcionado.
Adriana
Chegamos um pouco antes do horário do check-in, não foi disponibilizado guarda-malas nem antecipação do check-in. Quando retornamos o quarto não estava pronto. Não utilizamos o café da manhã. Atendimento razoável.
Location & surroundings
Imperhotel by Umbral
Rua de São João de Deus, 9 1, Fatima, Portugal
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Imperhotel by Umbral
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