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Kaiser in Tirol

Austrian Alps · Austria

Scheffau, 11View location

9.2/10Excellent45 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort8.6/108.6
Condition9.4/109.4
Location9.0/109.0
Neighborhood8.8/108.8
Amenities9.6/109.6
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kaiser in Tirol

A total of 64 units are available for guests' convenience at Kaiser in Tirol. The hotel applies a sustainable policy.

Read more about this hotelShow less

Located in Scheffau am Wilden Kaiser, Hotel Kaiser in Tirol is in the mountains, a 4-minute drive from Ellmau Ski Resort and Village and 6 minutes from Bergdoktorhaus. This all-inclusive hotel is 6.9 mi (11.1 km) from Hexenwasser and 10.2 mi (16.4 km) from Kufstein Fortress.

Stay in one of 64 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.

Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 4:00 PM
Check-in until 9:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Parking height restrictions apply Professional property host/manager Austrian Ecolabel Pets allowed Only dogs and cats are allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.50 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 9:30 PM. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Pet fee: EUR 40 per pet, per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Brandstadl Cable Car 1 km / 0.6 mi
Brandstadl Ski Lift 1.2 km / 0.7 mi
Hintersteiner See 3.8 km / 2.4 mi
Hintersteinersee 3.8 km / 2.4 mi
Ellmau Ski Resort and Village 4 km / 2.5 mi
KaiserBad Ellmau 4.3 km / 2.7 mi
Bergdoktorhaus 4.4 km / 2.7 mi
Hartkaiser Gondola 4.9 km / 3 mi
Hausberg Ski Lift 5.9 km / 3.7 mi
Astberg Ski Lift 6.1 km / 3.8 mi
Hochsoell Cable Car 6.9 km / 4.3 mi
Nachtski Soll 6.9 km / 4.3 mi
Brandstadl Talabfahrt 4EUB Ski Run 7.3 km / 4.5 mi
Kaiserexpress Ski Lift 7.7 km / 4.8 mi
KaiserWelt Scheffau 8.2 km / 5.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Car park
  • Wi-fiExtra charge
  • Austrian Ecolabel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Kaiser in Tirol

9.2
Excellent
45 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
8.6 /10
Condition
9.4 /10
Location
9.0 /10
Neighborhood
8.8 /10
Amenities
9.6 /10
20 reviews shown
10/10
Exceptional
01 Aug 2022
Mikkel

Absolute brilliant!

Everything was excellent! We loved the nature, food, drinks etc. We drive an electrical car and the underground charging worked well.
Friends_and_family Family
10/10
Exceptional
19 Jan 2020
Alex

Amazing stay

We visited the Kaiser in January 2020 for the ski trip with kids. From the first moment we entered the hotel we were impressed by the interior, ambience and the size of the property. The check in process went very smoothly, we got a nice room, big enough to meet all our needs, it had a balcony and very nice amenities, including a modern bath and a separate toilet room. The room also had a safe deposit box and a small fridge. The beds were big enough with extremely comfortable pillows and blankets. The mattress could have been a little bit more comfy but we were so tired after a day of skiing that it didnt bother us that much. The kids used the kids play room, including a table tennis and pool games.
The spa is very modern and in a superb condition. Its not the biggest or the most luxurious you will see but it definitely was a lot above the average. The food at the restaurant was also very very tasty with good variety from vegetables, meats, sweets and drinks.
Overall our stay was amazing with plenty of great memories and that’s the only thing you need from your vacation.
Friends_and_family Family
10/10
Exceptional
11 Oct 2018
Anett
Perfect vacation with the kids, great team, and a family oriented
10/10
Exceptional
02 Jul 2017
Ina

Nice hotel and perfect for families

Clean and fresh rooms with a lot of space. Very good buffet. The pool outside is very cold but the one inside is heated and the kids could swim there for ages.
Family
10/10
Exceptional
22 Feb 2017
Verified traveler

fantastic ski hotel

Excellent family ski holiday base. Warm welcoming friendly staff. Excellent food and facilities. Absolutely fantastic.
8/10
Excellent
19 Jul 2026
Katrine
Dejligt hotel og god beliggenhed.

Maden kunne dog godt være bedre, udvalget var meget lille.
Friends_and_family Family
8/10
Excellent
11 Aug 2022
Alexander

Bon endroit pour les petits

Hôtel parfait pour les enfants - Kids Club, chèvres et poules, jardin potager, plusieurs aires pour les petits, deux piscines et même un mini spa pour eux - bref, le paradis des petits. L’endroit est remarcable aussi en hiver et à l’été.

Cela décharge aussi les parents. Le principal bémol, est la literie - matelas trop mous et déformés. Oreillers à changer aussi (de plumes mais très souples).

Côté nourriture, très correcte. Pas trop de choix, mais qualitatif et toujours avec des options « healthy ». Ils font des petits déjeuners et dîners à table et assez consistants. À midi vous aurez un buffet réduit mais complet.

Dernier deux choses à savoir:

- Si vous changez votre rdv spa avant les 24h il vous sera facturé dans sa totalité sans préavis. Cependant, si eux ils l’annulent… ben, rien.

- Comme souvent dans la région, on parle allemand, parfois quelques mots de néerlandais et - un peu - d’anglais. Mais souvent les panneaux ne sont que en allemand (et ne pas en anglais).

Conclusion: n’hésitez pas si vous avez des enfants et que vous connaissez un peu les différences entre la France et l’Autriche en matière d’hôtellerie.
8/10
Excellent
06 Sep 2020
Roland
Alles super 👍beim Frühstück hätte ich mir bei der Kategorie einen Koch gewünscht der Omelett macht gewünscht.
Personal war sehr freundlich, Zimmer sauber
Leisure Family
2/10
Poor
03 Aug 2019
Gertrud
Stämmer inte överens med information bilder på internet. Ej prisvärd
Friends
10/10
Exceptional
02 Mar 2019
Verified traveler
Klasse !!!! Super freundlich Essen sehr gut Angebot sehr gut
10/10
Exceptional
02 Nov 2018
Michael
Ein tolles Hotel. Frühstück und Abendessen waren sensationell!
8/10
Excellent
07 Sep 2018
tina
Tolles Hotel für kinder, super Spielmöglichkeiten innen u außen. Die kidsbetreuung ist super. Das Abendessen ist hervorragend.
Sauberkeit im Zimmer war nicht optimal, aber ansonsten ist das Hotel sauber u gepflegt. Wir Könnens nur weiterempfehlen!!!!!
10/10
Exceptional
23 Aug 2018
Simone

Vacanza con tutti i confort

Hotel davvero per famiglie: ampia area giochi esterna e interna, cinema, piscina per bambini, possibilità di noleggio bici. Un autobus gratuito permette di raggiungere i laghi più vicini: per i bambini è stupendo il lago di Going.
Pasti vari e ben cucinati (cucina tipica).
Parlano inglese.
Unica pecca (forse solo per noi italiani) è l’orario della cena dalle 18 alle 20 comunque giustificato dalle ore di luce per sfruttare l’area giochi esterna e le visioni di cartoni animati al cinema (ci sono sempre 3 visioni: una verso le 17, poi 19,30 e 21).
Tutto ciò che abbiamo richiesto ce lo hanno fornito.
Personale molto disponibile e gentile.
Molto materiale informativo per i turisti.
Per la prima volta posso dire che ritornerei sicuramente qui a fare una vacanza.
Ci siamo fermati 4 notti ma avremmo potuto farne il doppio e non ci saremmo annoiati.
Family
10/10
Exceptional
22 Aug 2018
Daniel

tolles Essen, tolle Umgebung

tolles Essen, tolle Umgebung
Family
10/10
Exceptional
18 Aug 2018
aurelie
Très beau complexe avec de nombreuses activités pour les enfants! Buffet copieux et d’excellente qualité !
8/10
Excellent
15 Aug 2018
Ben

Top vakantie.

Kinderen (6 en 11jaar) hadden de tijd van hun leven. Wij een mooie mix van stille goede nachtrust met de ramen open, smaakvol eten, rust en mogelijkheid tot genoeg prikkels qua activiteiten in en rond het hotel.
10/10
Exceptional
25 Aug 2017
Andrea

Favoloso

Tutto perfetto . Siamo stati benissimo. Le camere sono ampie e funzionali gli ambienti relax sono stupendi. Cibo ottimo e abbondante. Il personale è molto gentile e affabile.
8/10
Excellent
08 Aug 2017
van Vugt

Keurig

Goed hotel, wel wat geluidsoverlast door de aanbouw van het nieuwe gedeelte
10/10
Exceptional
24 Jun 2017
Ina

Great family hotel

We stayed five nights with all inclusive. The food was really tasty! High quality and very fresh buffet. The kids loved the indoor pool. It was warm so they could bath for ages. The outdoor pool was cold and not a big hit. But they are expanding and hopefully the new bigger pool will be warmer for next summer. The family room was big and clean with a small refrigerator. I warmly recommend this hotel and we will come back.
Family
10/10
Exceptional
08 Jan 2017
Verified traveler

Super schönes gehobenes Hotel

Waren hier mit 2 Kinder ( 2 und 5 ). Hotel und Ausstattung alles spitze, aber am besten war das Abendessen. Haben selten so ein gutes Buffet im Urlaub gehabt. Absolut der Knaller war das Silvester Buffet. Das war mit Abstand das Beste und einfallsreichste Buffet das ich bis jetzt gesehen habe.
Das einzigste was mich etwas gestört hat, ist das hier bei Expedia das Hotel mit All Invlusive verkauft wird und im Hotel wird es als Halppension angeboten. Es gab Getränke nur zum Abendessen von 18-20:30 Uhr. Das ist für mich kein All Inclusive. Hier wird man meiner Meinung nach etwas geblendet. Da wir den ganzen Tag unterwegs waren, hat es mich nicht so gestört. Rest hat alles gepasst und den Kindern und uns hat es gefallen

Location & surroundings

Kaiser in Tirol
Scheffau, 11, Scheffau, Austria

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Kaiser in Tirol

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