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Novotel Chennai Omr

Chennai (Madras) · India

478 2B Omr Road Sholinganallur, 10View location

8.4/10Excellent144 Reviews
Cleanliness8.6/108.6
Service8.2/108.2
Comfort8.4/108.4
Condition8.6/108.6
Neighborhood7.4/107.4
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel Chennai Omr

Enjoy proximity to leisure hot spots and IT corporate houses when in Chennai. Experience modern spacious rooms and suites with an all-day dining restaurant serving regional and international cuisine with extended breakfast timings.

Coffee house and bar for quick meetings or co-working during the day and cosy live music and range of cocktails and beverages in the evenings. Ease your stay with pre-booked airport shuttle, free WiFi, 24 hour fitness centre and indoor games.

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With a stay at Novotel Chennai OMR Hotel in Chennai (Sholinganallur), you'll be steps from Old Mahabalipuram Road and a 4-minute drive from ISKCON Chennai, Sri Sri Radha Krishna Temple. This family-friendly hotel is 7.9 mi (12.7 km) from Tidel park and 8 mi (12.9 km) from Ramanujan IT City.

Make yourself at home in one of the 153 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Chennai? This hotel has 2347 square feet (218 square meters) of space consisting of a conference center and meeting rooms.

For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property uses some solar energy; some water is reused through a grey water recycling system
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately INR 549 for adults and INR 549 for children
    • Airport shuttle fee: INR 2400 per vehicle (one-way)
    • Early check-in is available for a fee (subject to availability)
    • Rollaway bed fee: INR 1000.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Old Mahabalipuram Road 0.1 km / 0.1 mi
AKDR Golf Village 0.1 km / 0.1 mi
ISKCON Chennai, Sri Sri Radha Krishna Temple 2.9 km / 1.8 mi
Kart Attack 3.1 km / 1.9 mi
Gleneagles Global Health City 3.7 km / 2.3 mi
VGP Universal Kingdom 4.5 km / 2.8 mi
ECR Beach 4.6 km / 2.9 mi
VGP Snow Kingdom 4.7 km / 2.9 mi
Cholamandal Artists' Village 4.8 km / 3 mi
Sathyabama University 4.3 km / 2.7 mi
Pallikaranai Marsh Reserve Forest 6.8 km / 4.2 mi
Chennai Urology and Robotics Institute 7.9 km / 4.9 mi
SIPCOT IT Park 8.3 km / 5.2 mi
Mayajaal Multiplex 8.5 km / 5.3 mi
Neelankarai Beach 9.3 km / 5.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 153
  • Number of floors (main building): 9
  • Suites: 4
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
Show 50 more facilities & services
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Bikes available
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack bar
  • Banquet hall
  • Conference room
  • Meeting room
  • Secretarial service
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • Fax
  • Outdoor freshwater pool: 1
  • Children playground
  • Kids’ clubExtra charge
  • Game room
  • Nightclub
  • SaunaExtra charge
  • Massage
  • Spa centreExtra charge
  • Green Key (FEE)
  • Picnic
  • Single-Use Plastic Free
  • Fitness
  • Billiards
  • GolfExtra charge
  • BadmintonExtra charge
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Novotel Chennai Omr

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 29 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable3 photos

    Novotel Chennai Omr

    DOUBLE SUPERIOR

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Novotel Chennai Omr

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room POOL VIEWRoom • POOL VIEWROO.VP

    Photos are not available for this room type.

    Novotel Chennai Omr

    Room POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Novotel Chennai Omr

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE

    Photos are not available for this room type.

    Novotel Chennai Omr

    DOUBLE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 26 m²DBL.EJ
    DOUBLE EXECUTIVEPhoto unavailable6 photos

    Novotel Chennai Omr

    DOUBLE EXECUTIVE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVE KING BEDTWIN • EXECUTIVE KING BEDTWN.EJ-KG

    Photos are not available for this room type.

    Novotel Chennai Omr

    TWIN EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Novotel Chennai Omr

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 52 m²SUI.EJ
    SUITE EXECUTIVEPhoto unavailable7 photos

    Novotel Chennai Omr

    SUITE EXECUTIVE

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    52 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CITY VIEWRoom • SUPERIOR CITY VIEWROO.CV-SU

    Photos are not available for this room type.

    Novotel Chennai Omr

    Room SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Novotel Chennai Omr

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE CITY VIEWSUITE • EXECUTIVE CITY VIEWSUI.CV-EJ

    Photos are not available for this room type.

    Novotel Chennai Omr

    SUITE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Novotel Chennai Omr

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Novotel Chennai Omr

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 29 m²TWN.SU
    TWIN SUPERIORPhoto unavailable8 photos

    Novotel Chennai Omr

    TWIN SUPERIOR

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Novotel Chennai Omr

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BED • 51 m²SUI.EJ-KG
    SUITE EXECUTIVE KING BEDPhoto unavailable6 photos

    Novotel Chennai Omr

    SUITE EXECUTIVE KING BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    51 m²
    Occupancy
    Guests: 2–1 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEWDOUBLE • POOL VIEW • 26 m²DBL.VP
    DOUBLE POOL VIEWPhoto unavailable3 photos

    Novotel Chennai Omr

    DOUBLE POOL VIEW

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 2–1 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VP

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER WITH VIEWSDOUBLE • PREMIER WITH VIEWSDBL.PE-WV

    Photos are not available for this room type.

    Novotel Chennai Omr

    DOUBLE PREMIER WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel Chennai Omr

8.4
Excellent
144 Reviews
Cleanliness
8.6 /10
Service
8.2 /10
Comfort
8.4 /10
Condition
8.6 /10
Neighborhood
7.4 /10
Amenities
8.4 /10
50 reviews shown
2/10
Poor
10 Jul 2026
Raman
Hotel was good, unfortunately staff are lost, no prompt response. I was informed that they r running out of room access cards...First time I hear if such excuse. Reception staff and duty manager are absolutely not helpful... Restaurant staff and service staff are quite friendly and helpful...
Friends_and_family Family
8/10
Excellent
28 Jun 2026
Sukanya
The only drawback is they do not have a room big enough to accommodate a family of 4 with older kids. They expect us to book 2 rooms which is a big drawback. Otherwise it’s an excellent place to stay with your family and the amenities are awesome. The breakfast menu is huge and excellent.
Family_with_children
10/10
Exceptional
20 Jun 2026
Deepanshu
Nice cozy property for a small stay. Staff was really helpful and attentive. Great hospitality! Pool and other amenities aren’t maintained well and are old. Rooms are nice and comfortable.
Family_with_children
8/10
Excellent
07 Jun 2026
Saikat
The air conditioning was off and on could not figure out the exact problem but there was some water dropping sound in the room coming from the AC ducts only in the mornings
Partner
6/10
Pleasant
01 Jun 2026
Glenn
Had no hot water for 5 days despite being told it was fixed each day. Had laundry don't several times & each time checked & circled the box for my shirts to be pressed & hung not folded... every time they came back folded. Bar only stays open till 11PM.
Self
10/10
Exceptional
13 Apr 2026
Vishnu Kanthan
I had a wonderful stay
Partner
10/10
Exceptional
27 Feb 2026
revanth
Great
10/10
Exceptional
30 Dec 2025
Rajalakshmi
Very good experience. A la carte food service was a bit slow. Apart from that we had a great time.
Friends_and_family Family
10/10
Exceptional
23 Nov 2025
Subhamoy
Room was very clean and the staffs were very good and helpful
Friends_and_family Family
10/10
Exceptional
30 Oct 2025
Shreya
Clean. And nice staff
Partner
10/10
Exceptional
15 Sep 2025
Ravisankar

Wonderful stay

Clean rooms and surrounded by lot of food options.
Business
8/10
Excellent
21 Aug 2025
Sanjay
Not the best value for money. but yes, decent property with decent people
Business_and_leisure Friends
10/10
Exceptional
17 Aug 2025
diksha
I really enjoyed my stay at this hotel . The staff were friendly and polite. The service at the hotel is a 10/10 .
Leisure Family
10/10
Exceptional
13 Jun 2025
Chandan
Excellent for business trip stay
Business
10/10
Exceptional
11 May 2025
Subash
It was a perfect stay, loved the whole atmosphere right from on boarding to the last day. Dining, room, gym, pool was so neat and clean.
4/10
Poor
27 Apr 2025
khaja

Disappointed while using Swimming with my kids…

Everything is okay except Swimming pool restricted issues. Actually i was stayed 6times of my journey in Novotel Omr,

but this time the swimming guard ignored to my Kids, really disappointed..
Friends_and_family Family
10/10
Exceptional
16 Apr 2025
Rajmohan
Overall Good.
10/10
Exceptional
12 Apr 2025
Catherine
Everyone was really helpful. The rooms were clean and gave adequate products for a comfortable stay.
Leisure Self
10/10
Exceptional
29 Mar 2025
BAL MURALI
good
Leisure
6/10
Pleasant
17 Dec 2024
Ben

Find a nicer hotel.

The room was nice with a comfortable chair and a good desk to work at. On multiple occasions hot water was unavailable which made for unpleasant showers. The food and service in restaurant was sub-par at best and several days later I am still sick from either the food or the water in the hotel.
Business
8/10
Excellent
15 Nov 2024
Dinesh
Walking distance to India branch office , Quite , Rooms are good size & good std.
Business Self
2/10
Poor
26 Oct 2024
Prabhu
Customer service , Food were terrible
8/10
Excellent
19 Sep 2024
PATRICK
N/a
Leisure Partner
10/10
Exceptional
09 Sep 2024
Upasana
Bit slow service. Other than that all good
Leisure Family
4/10
Poor
07 Aug 2024
Verified traveler

Very good interms of cleaness and Food.

The Cleaness and Food was really good. But not a friendly hotel to understand the customer requirements.
Friends_and_family Family
10/10
Exceptional
19 Jul 2024
David
This was a good clean property with a nice restaurant and pool. Great value.
8/10
Excellent
07 Jul 2024
Bharat
Location, Staff, Cleaniness was good.
Felt room size smaller for family.
Business_and_leisure Family_with_children
8/10
Excellent
08 Jun 2024
Lisa
Staff was super friendly and helpful. Rooms were clean and comfortable.
Business
10/10
Exceptional
03 Jun 2024
Ravi

Great hotel. Exceptional service.

Extremely friendly staff and very helpful. Great experience. Front office staff is extra sweet.
Partner
10/10
Exceptional
24 Feb 2024
Pramod
Very nice
Self
4/10
Poor
28 Jan 2024
Jishnu
The hotel in itself is nice, with modern amenities and thoughtful design. That's all about it. The service is beyond horrible. It's obvious that the hotel has hired cheap labor who hate their jobs and don't want to work there.

We had a busy day of travel and arrived at the hotel at 10 pm for checkin, all of us tired and hungry. It took 5 people and 30 mins at the front desk to hand out the room keys. The rooms were not clean - the toilet seat was dirty, and the water bottles had cobwebs on them. We had to call housekeeping to get those fixed and it took another 30 minutes.

It took 90 minutes for room service to serve leftover cold food of the day. On top of that, hotel didn't know the concept of room charge, and after agreeing to put the meal on room charge, bugged us 4 times asking for payment while we were having our food - absolutely insulting. On top of that, they had the audacity to argue and justify their logic.

Advice to the hotel management - invest in your staff quality and train them. Don't cheap out there.
Leisure Family
10/10
Exceptional
29 Oct 2023
Michelle
Best thing about this hotel was the staff. Always willing to help and accomodate. Hotel isnt in the best place however have sound proof, clean rooms and a super comfy bed made my stay excellent.

I am a light sleeper and our crew the bar a club on several nights as soon as you got into the lift you could hear absolutely nothing.

Would stay again whenever in Chennai.
Leisure Friends
10/10
Exceptional
26 Sep 2023
Jai
Very happy with the stay!
Leisure Self
8/10
Excellent
21 Sep 2023
Merlin
We had really good times here. All staffs were good
10/10
Exceptional
11 Sep 2023
Haribabu
This hotel is very nice and room was good. Stayed only few hours as need to catch the flight. I wish I will book next time again when I go Chennai.
8/10
Excellent
06 Jul 2023
Cabir
Room service not refilling soap, coffee items
Bathroom locks are broken and no privacy for family
Room service food is not honoring the comments we requested
Trying to Over charge at hotel restaurant
Leisure Family
10/10
Exceptional
05 Jul 2023
Malcolm Sivakumaran

Great experience.

It was a great experience. Staff are very friendly and accommodating.
Friends_and_family Family
10/10
Exceptional
14 Jun 2023
Prasanth
wONDERFUL STAY
8/10
Excellent
06 Jun 2023
Eric
Perfect for short term
10/10
Exceptional
10 Mar 2023
Ganesh
Great stay!
10/10
Exceptional
28 Feb 2023
Poonam
Great service.

Lovely staff.
Friends_and_family Family
4/10
Poor
03 Jan 2023
ARULMURUGAN
During the time of check-in(around 7.30pm),we did requested for extra bed. But we did received the extra bed at around 11 pm. i have to contact receptionist around 3-4 time to remind about extra bed!!!!
Also whenever we entered the room, noticed some bad smell
Friends_and_family Family
10/10
Exceptional
20 Dec 2022
Verified traveler

Excellent

Awesome food. Excellent Service. Overall stay was very comfortable
Friends_and_family Family
2/10
Poor
15 Dec 2022
Varun
In my 16 years of business travel, one of the worst experiences. Incompetent staff, broken toilet, lack of housekeeping; cant find anything worthwhile about the property.
Business
10/10
Exceptional
18 Oct 2022
Ghassan
Great staff
Leisure Friends
10/10
Exceptional
24 Aug 2022
Lisa
The hotel offered great service and folks at front desk, in particular from check in to check out were most kind courteous and accommodating!!!!! Nice location for a marriage in Chennai and Uber was always available!!!
Self
2/10
Poor
21 Apr 2022
Ganesan
Staffs are very unfriendly and do not know how to interact with customers.
They need several hours of training before put to actual job
Business_and_leisure Family
6/10
Pleasant
16 Apr 2022
Balakumar
Stay was good. But, checkin experience was bad.
Leisure Family_with_children
6/10
Pleasant
11 Apr 2022
Seetha Lakshmi
The rooms and corridors had a musty smell and that bothered me a lot.
Business
2/10
Poor
03 Mar 2022
Rajiv kumar
Dirty Hotel

Location & surroundings

Novotel Chennai Omr
478 2B Omr Road Sholinganallur, 10, Chennai, India

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Novotel Chennai Omr

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