Name: Park Plaza Chennai OMR
Address: 142, Rajiv Gandhi Salai, Old Mahabalipuram Road, 0, Chennai, 600097, IN

8/10

Excellent

07 Mar 2026

Sankar

Did not use Pool or Spa

10/10

Exceptional

21 Feb 2026

Tusharkumar

Rooms are good . Very good staff. Definitely not the 5 * hotel but worth for the price . I will definitely consider as a good stay according to price .

Family_with_children

10/10

Exceptional

20 Feb 2026

Kunal

Dominic & his team were amazing

8/10

Excellent

13 Feb 2026

Harjinder

Great service and locatipm

4/10

Poor

20 Dec 2025

Sri Rama Keertana

The staff support was very lacking, had to call them constantly for a clean up.

8/10

Excellent

08 Dec 2025

Tulsi

The hotel is in a great location. The staff is very good. I extended my stay during the heavy rain season and the staff kept me up to date with the changes in the road conditions. They give a lot of food choices.

8/10

Excellent

01 Dec 2025

Tulsi

The front desk did an awesome job with the check in and check out process. The hotel itself is spacious and the rooms are good size rooms with good quality linens, chairs and desk for reading writing or doing office work. Food Buffett serves 3 times if you buy their package online or at the front desk. The Buffett menu is good and the À la carte menu food is also good. What I didn’t like is that the room doors, curtains are old. It makes the room feel dull. The hotel entrance security is not managed well, they were not screening bags for safety. Some technical issues when I stayed there.

Business_and_leisure Self

8/10

Excellent

12 Oct 2025

partha

Very unusual hotel, you will find people packing food after having complimentary breakfast, you will find people swimming in casuals, you will find receptions carrying the world problems on them making it hard for them to smile, you will find shower water all over the bathroom as they don’t have glass partition

Friends_and_family Family

2/10

Poor

05 Jul 2025

Aravindhan

We had a very uncomfortable experience. The air conditioning in our first room was not working, and the room was filled with mosquitoes. This forced us to wake up our children and move to a different room in the middle of the night at 3 AM. Unfortunately, the second room we were given had a strong, unpleasant odor. Definitely not a 5 star hotel.

Leisure Family

10/10

Exceptional

09 Jun 2025

Santosh

Overall good experience.

Leisure Family_with_children

8/10

Excellent

23 Apr 2025

Mardayah

It was good. The staff was very helpful.

Partner

2/10

Poor

07 Jul 2024

Verified traveler

Disappointing for 4.5*

Cleanliness of the hotel was shocking for a hotel considered 4.5*. The bedsheets, headboard and sofa were dirty. Despite asking for clean sheets, there were none available and we were relocated to a different room. Whilst the second room was nicer, the bathrooms in both rooms need to either be cleaned properly and thoroughly, or be refurbished.

Food options were limited and room service was not great. Overall, the hotel was a great disappointment.

Friends_and_family Family

2/10

Poor

13 May 2024

Anand

One of the dirtiest, mean staff, poor hygienic buffet and chery on top - no one will answer any call for help.

Self

10/10

Exceptional

16 Feb 2024

Sven

I really liked our stay.

Leisure Partner

4/10

Poor

22 Jan 2024

Sudhir

Terrible reception service. Very slow to basic requests. Room was smelling of smoke. Bathrooms were not clean. Will not stay at this location again

Leisure Family_with_children

6/10

Pleasant

16 Dec 2023

Abinash

Dear Expedia Team,

I would like to express my disappointment regarding my recent stay at Park Plaza Chennai OMR.

Unfortunately, my experience was marred by several issues, including foggy and dirty windows, stained bedsheets, the absence of hand towels and a hair dryer, a malfunctioning toilet lid, and the unavailability of water in the pool.

It is my strong belief that guests should be informed about such shortcomings beforehand, enabling them to make an informed decision about whether to choose this hotel or not. Regrettably, these issues significantly impacted the quality of my two-day vacation with my family.

I trust you will take this feedback seriously, and I hope it contributes to improvements in the services provided by Park Plaza Chennai OMR.

Sincerely,

Leisure Family_with_children

6/10

Pleasant

19 Jul 2023

Deepak

This hotel is ok, but it should stop calling itself a 4 star property. I stayed there for 3 nights because it was close to an event venue in Thoraipakkam.

The breakfast buffet is alright, the pool and gym are pretty good (the gym feels pretty old school).

The rooms are ok, but the bathrooms have not been updated in a long time and are not very nice (multiple relatives of mine stayed in the same hotel and all felt the same lack of upkeep for the bathrooms).

The AC in my room was fairly ineffective, the room service terribly slow. Room cleaning results in towels being taken away and not being replaced for hours (who does that?).
The emergency stairs near the elevators are not actually emergency stairs, since they only lead to the next floor and not all the way to the bottom floor (do not take them in an emergency, you might get stuck on the next floor).

All in all, not worth the Radisson name.

Leisure Family

10/10

Exceptional

02 Apr 2023

Sanjay

The hotel is set back from the busy OMR road which gives it realize quietness. The staff was always ready to assist with a smile.

Leisure Family

2/10

Poor

17 Sep 2023

PASUPATHYNATH

Fick avbryta min vistelse samma kväll jag checkade in då ACn fungerade inte även efter klagomal.