Holiday Inn Express Chennai OMR Thoraipakkam

India , Chennai (Madras)
Chennai, 5/395 Old Mahabalipuram Rd Nehru Nagar, Thoraipakk
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50 reviews shown

10/10

Exceptional

14 Apr 2026

Mansur

Good stay

Self

4/10

Poor

09 Mar 2026

Anirudh

1. The hotel room did not have a working phone.
2. Very delayed room service.
3. The food was below average.
4. The rooms were very claustrophobic.

Family

2/10

Poor

06 Mar 2026

Syed Ibrahim

Worst rooms, Worst service and will not recommend for anyone..no value for money

2/10

Poor

05 Feb 2026

suresh

Very dilapidated hotel
Rooms are very small
First room was stinking of cigarette smoke
AC stopped working
Leaky faucets
I can go on
Whoever is reading this- please avoid this hotel at any cost

Leisure Family

10/10

Exceptional

09 Dec 2025

Shisiro

Rooms are very clean. Only thing needed is to put two additional face towels and a bath towel

10/10

Exceptional

19 Nov 2025

Singanallur

Excellent service

Family

4/10

Poor

11 Nov 2025

Geeta

Very small room, not very clean and room condition very poor

8/10

Excellent

26 Oct 2025

Mohandas

Too much of noise on the road on 7th floor too. 2nd day we haved asked them to change and they have done it.

Leisure Family

8/10

Excellent

16 Oct 2025

Logesh

Good

6/10

Pleasant

15 Oct 2025

KrishnaPrasad

Extremely Small room and bathrooms are

10/10

Exceptional

14 Oct 2025

Nimalan

Hospitality was good and the rooms were clean.

10/10

Exceptional

11 Oct 2025

Bharathan

Comfortable stay friendly staff

Leisure Self

8/10

Excellent

07 Aug 2025

Shirish

Rooms are too small , all other things okay -

Leisure Family

10/10

Exceptional

12 Jul 2025

Murtaza

Good breakfast n service

Business

10/10

Exceptional

06 Jul 2025

Aliasger

The staff was extremely helpful and kind. I had a very pleasant stay at this Holiday Inn and would definitely come visit again.

Leisure Family

6/10

Pleasant

27 Jun 2025

Ravi

Small room different that uSA holiday inn express. Water spilling over to living room from shower.

Self

8/10

Excellent

21 Apr 2025

Neelesh

With the ongoing construction, the entrance for guests did not appear to be safe. Super friendly staff that helped resolve all issues such as low safe battery, timely room cleaning and resolving flush issues. Comfortable room in Chennai heat with air conditioned room with good temperature control. Average breakfast options compared to other hotels.

Business_and_leisure Self

2/10

Poor

30 Jan 2025

Thushi

We booked for one week. First day couple of issue clean less, toilet not flushing, staff not helping. We had to check out next day

Business_and_leisure Partner

2/10

Poor

12 Dec 2024

ATANU

Worst hotel ever I have seen.

Business

10/10

Exceptional

11 Dec 2024

Venkata

Breakfast option is great!

6/10

Pleasant

27 Oct 2024

Farzana

I like environment but I dint like service and room also

6/10

Pleasant

15 Sep 2024

Vijayakumar

it was one night stay room is tinny.

10/10

Exceptional

30 Mar 2024

Dinesh

Good

10/10

Exceptional

21 Feb 2024

Laxman

Very nice hotel, with excellent breakfast.

Leisure Self

2/10

Poor

03 Jan 2024

Krishna

Complain

I was staying at this property over 14 days. When ask about offer of 10 nights stay is one night free and the front desk employee answered irresponsibly and disrespectful. So I asked him i want to talk to the Manager and he said that for his status he won't talk to the guest. It's very aweful and ridiculous i never heard this kind of attitude 35 years i am international traveler and stayed many five star, choice hotels and IHG group of hotels. 3 to 4 months I stay inernationally and i am a canadian as well. So the employees and the Manager assuming that they are from kings palace. If the guests like me disappointed and we never choose the IHG groups and go somewhere else. I choose a hotels not less than 5 star and i spend CAD$20 K per year just for hotels.

10/10

Exceptional

06 Nov 2023

Verified traveler

Great overnight stay

We spent a night here as part of a longer trip. Overall our experience was really good. The room was spotless, super comfortable bed, fridge, and delicious buffet breakfast with a variety of options. The manager is also very kind and makes sure that he creates the best experience for hotel guests. A short trip from the Chennai airport, but well worth it.

Partner

2/10

Poor

05 Nov 2023

CHINWE

untidy, and smelly

this place smelled a lot, the rooms are damp, and poorly designed. everything stank from the front desk to the rooms, lots of water damages and leakages in the rooms.

Self

2/10

Poor

21 Sep 2023

Gowtham

Very small rooms. Not worth the price at all

Leisure Family

2/10

Poor

09 Aug 2023

SURAJLAL

Very loud party in an adjacent room at silent hours, lousy staff,

Business

8/10

Excellent

30 May 2023

Senthil Kumar

The hotel is on the OMR. That is convenient for travel. The staff were really nice and helpful. Breakfast was included, and it was good - basic South Indian, plus some bread and pastries. They had egg and sausage too.
The room size is small for a queen bed - kind of Euro-model. If you compare the price, it is all ok. So, don't expect a full Holiday Inn Express.
There is a huge metro rail construction going on. That adds travel time during peak hours.
The paint smell all over the building is a bit too much. You will get used to it if you stay two or more days.

Leisure Self

8/10

Excellent

31 Mar 2023

Ernest

Make sure you put airport transportation available on your website

A lot of youth activity going on

Poor dinner and hygiene

8/10

Excellent

23 Feb 2023

PREJI KURISINKAL

Great place to stay at affordable rates.

Business_and_leisure Self

10/10

Exceptional

05 Oct 2022

Rekha

Customer service is excellent. In a prime location so very convenient. Only thing didnt like is that the bathroom- tiny , sometimes no hot water only hand held shower pressure is too low.

Business_and_leisure Self

6/10

Pleasant

07 Aug 2022

Anvi

Dinner provided by the hotel could have been better.

Self

2/10

Poor

13 Jul 2022

william

Few person in dining area were good and helpful though they were not ready for breakfast.
Staff needs to know how to deal with international guests.

Leisure Family

2/10

Poor

14 Jun 2022

Puspamitra

Really terrible hotel

Everything was unclean. Bedsheets we’re dirty. No towels in the room. Mattresses were terrible. Only thing okay about the hotel was the breakfast

Friends_and_family Family

6/10

Pleasant

13 Apr 2022

Prakash

Disappointing stay!

Service was disappointing. The rooms need pest control.

Business

6/10

Pleasant

11 Apr 2022

soumitra

NOT A GOOD EXPERIENCE

Lift was not working, person at the reception did his best , but was alone and too many guests , so long waiting , food was like 20 % of the menu available, was not a good experience

Business

10/10

Exceptional

13 Feb 2022

Sunita

Comfort stay

Good comfort and very pleasant staff with excellent service. Good breakfast. Will recommend to others

Friends_and_family Family

8/10

Excellent

15 Jan 2022

Verified traveler

I stayed at Holiday Inn Express for one night on 31 Dec. The check in was smooth, thanks to Salman and Deepesh. It was a good and clean room with a comfortable bed and an excellent hot shower. Breakfast was adequate and just what I needed before I started off on my journey the next day. Will certainly be happy to recommend it to anybody wanting to stay here.

Self

2/10

Poor

17 Oct 2021

Pavithra

Service and was charged unnecessary. Its was like as if, we came to steal. The service was rude. Not to the standards of the name. In USA, we stay in Holiday inn, i thought India will be the same, but not so great.

Leisure Family

2/10

Poor

28 Dec 2020

kannan

Room was too small its not even comfortable especially the cleanliness team make too much noise while cleaning other rooms

Leisure

4/10

Poor

22 Feb 2020

Verified traveler

The toilets near the breakfast area was dirty.
The food options are too less and very expensive.
Too small a room without any table to eat food so we kept the food on bed and ate it.

Business Self

8/10

Excellent

12 Jan 2020

VINAY DATTA

The experience is very good

Business

10/10

Exceptional

14 Dec 2019

Kiran

Chennai, India

Great location and familiar Holiday Inn
Express rate and facilities. Can use a
writing desk or foldable table:-)

Self

2/10

Poor

16 Jun 2019

Verified traveler

I booked a deluxe room thinking it will be spacious, but all i got is very smallest room, when inquired the hotel management about it,they said all the rooms here are compact and room size are already mentioned in Expedia (but room size info are no where mentioned)

I really dont know what is difference between deluxe and standard room .. I think deluxe room is 100 sq.ft and standard room is 99 sq.ft. But the 1000 rs where charged extra + 300 extra per night as deluxe room is 1 sq.ft larger then standard

I cant give - 0 as review point.

I told them to cancel the room for next 2 days after 30 mins of first day check in. They asked to do from expedia. Next day, As i had few business meeting, I could check out only by 2.00 PM.

All hotel management said was check out time of day 1 is 12.00 PM (even though my check In time of previous day was at 11.00 PM night)

They asked me to pay for second night also. didnt look on customer value or business ethics.

Its very terrible experience

Business_and_leisure Family

10/10

Exceptional

20 Apr 2019

Verified traveler

Excellent staff. Very very friendly. Great rooms. Kinda small but sufficient.

Friends_and_family Partner

8/10

Excellent

31 Jan 2019

Verified traveler

Convenient short stay

For the price, the hotel is very good for short business trips. Location is also convenient. But the power kept tripping in the room a few times due to a faulty sensor. Had to remove the key card, wait for 30 seconds, and then re-insert the same for the electricity to work in the room. Hope they rectify this at the earliest. Overall a very convenient stay.

8/10

Excellent

11 Jan 2019

close to a few restoran and telco shop to get your local sim

8/10

Excellent

26 Dec 2018

Aadisht

Super Value for Money

The Holiday Inn Express was great value for money - clean, well lit, and comfortable rooms; free parking, and a basic but satisfying breakfast. The only downside we faced is that when we stayed (December 2018), the position on Google Maps was two to three kilometres away from the actual position, forcing us to waste time finding it.

Family