Haikou Marriott Hotel

China , Haikou - Hainan
Haikou, No 292 Binhai Avenue
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20 reviews shown

10/10

Exceptional

31 Dec 2025

EVELYN

Good Check-in experience at the counter
Very fast and helpful

Partner

10/10

Exceptional

21 Feb 2025

Patricia

Property location in new developed area, next to convention center. Perfect for convention attendees. Very nice hotel but quite a distance away from the center town.

Leisure Partner

10/10

Exceptional

20 Feb 2024

Wei

入住体验非常棒，酒店特别豪华，阳台外的海景太美了

Leisure Family_with_children

8/10

Excellent

03 Nov 2019

Michael

Nice hotel at Haikou outskirts

Rooms are well kept, housekeeping is very attentive and provides enough amenities by observing people who stayed in (i have kids)

The hotel is beside the convention center phase 2, hence it could be a bit noisy for light sleepers in the morning, even though the soundproofing is quite good (light metal knocking sounds). The plus side is theres lesser people and its much more serene in the hotel, as it is pretty much insulated from any construction sound.

Room is big and comfortable to accommodate 4 asian sized adults. They have a reasonably sized adult pool and kids pool which was good.

We took up the offer to upgrade our rooms rmb400 for 3 nights to get access to the Exec lounge at L8 and breakfast for 2. Lounge has PCs, can print 15 copies and have snack and biscuits selections. Theres beer and wines too.

As its slightly situated at the outskirts, may not be convenient for those who didnt book pre-arranged transportations. It would be more suitable for business travellers

Friends_and_family Family

8/10

Excellent

08 Jan 2019

Verified traveler

The property is on the beach. Very nice location. Design is magnificent!

There is a construction site close by. It broke the power line. We lost power for 5 hours in dark. I was given two dinner certificate for compensation. Just got them in mail. Nice work.

Leisure Family

6/10

Pleasant

22 Jun 2018

Po-Hsiang

nice and elegant hotel but far away from CBD

far away from everything, very inconvenience.
have the dinner buffet at the hotel, cause of low occupancy, so not many guests dining, and even though plenty of food varieties but all the food taste plain, quality of fruit and dessert all not up to standard. consider the price of $288RMB plus 15% service charge per person, the food should be better

Partner

10/10

Exceptional

22 Apr 2018

Steve

True 5 star

We stayed for one week in this hotel and everything was excellent. The room and the hotel were fantastic. The hotel staff was very friendly and attentive. Very good location right on the water and a fairly short taxi ride to many different sights and shopping (for my wife). I would definetly recommend and will stay here again. Five star experience. FYI other hotels we stayed at on this trip, Legendale in Beijing and Yuda Palace in Zhengzhou. My wife liked the Marriot the best

2/10

Poor

16 Mar 2018

Verified traveler

Terrible experience

We booked 6 rooms. We have old folks,couple with children and single adult. The information provided by the staff are all wrong with regards to the bed type.its was quite a walking distance to the rooms. Due to the wrong information provided. We were given smoking room.the whole room was filled with cigarettes smell with no choice we have to open the sliding door through out the night to allow fresh air into the room. Due to the wrong advise,one of the couple carrying their sleeping child walk couple of distance just to find the right bed type from room to room. Next morning we Asked the staff at the counter,can we change the room due to the cigarette smell, good enough they change. we also inform the staff we have to checked out at 630am the next day, will it be possible to have some coffee and bread to go. The staff said yes.after all these arrangement done. we still thinking that after all this hotel was not that bad.. But but to our horrible.. When we check out the next day.. No breakfast was prepared!OMG. How can a reputable hotel never deliver their promise! It's a total different experience with the Marriott at Sanya. Marriott Sanya was fabulous. May I ask did all your staff went for different training. How come the service standard so far apart.. I will not come back or recommend this hotel to anyone.

10/10

Exceptional

07 Nov 2017

Yuzhuo

Big room, tub facing the ocean. Nice experience!

8/10

Excellent

30 Jun 2016

Nguyen Hoang

great bathroom

8/10

Excellent

15 Dec 2015

Minul

Good service, Clean room

Good service quality, clean room near the beach but no access to the beach or even to the platform near by. Perfect for Business/official stay.

If you stay there, do not miss the hot spring bath - that's good.
Food is bit expensive with limited choice.

Partner

10/10

Exceptional

13 Nov 2015

Steven

fantastic place to end our two-week vacation

originally booked another hotel in Haikou, but after a night of horrors, we decided to move and upgrade. via Hotels.com, the Haikou Marriott fit us in the next day, even with us arriving early by three hours.

entering the lobby and lounge for the first time made us feel that we should have booked sooner. compared to the cramped streets of the city, to be surrounded by the airy, open, well-designed spaces was such a refreshing change. each following experience reinforced that sentiment: quiet ocean view; big pools, hot tubs, gym (which we seemed to have to ourselves each day); spa treatments; design of our room, including balcony and bathroom.

we had buffets at the Bistro, and can say that the quality and selection was excellent. it should be noted, however, that the price is at least twice that of comparable buffets at hotels in Canada, in our experience.

we also had dinner at the Man Ho restaurant, which offered a surprisingly high level of service, in addition to an excellent meal. so much so that even though it is not customary to leave a tip at restaurants in China, we did so -- much to the confusion/embarrassment of our server, who was obviously not used to that kind of treatment.

one thing to mention: if you're looking to explore the city, the location won't be suitable, and you'll be paying for cabs to take you to other locations. however, if you want a resort to get away and quietly chill, this is a no-brainer.

Family

6/10

Pleasant

25 Oct 2015

MOTASEM

Good location if you are going on business

It was OK but very hard to have any kind of communication in English with any on in the Hotel.

10/10

Exceptional

29 Dec 2014

Verified traveler

clean and elegant.

My family was very happy and comfortable in Marriot Haikou Hotel. We felt safe and warm. The staff was friendly and helpful.

The hotel is very new and the staff is also new.Some were inexperience but were passionate abt their job.

8/10

Excellent

26 Dec 2025

ZHONGYUE

接客は自ら行っていなかった
どちらというとサービス質と価格の差が大きいと思います

Family

8/10

Excellent

22 May 2025

KAZUHIRO

セミスイートレベルの部屋でした。

凄くゴージャス