Riad Lena & Spa

Morocco , Marrakech
MARRAKECH, 8 Derb El Hammam- Riad Laarous, -
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100 reviews shown

6/10

Pleasant

08 Feb 2026

Alyssa

Pros- the staff is absolutely lovely and helpful. The location is also not so deep in the Medina that it makes it hard to navigate. This is important for those who like to wander or a solo travelers. The accommodations are quaint. The breakfast is also tasty.
Cons- the sheets weren’t clean. My sheets had orange stains on them, my pillowcases black specks and my towels were unbecoming. Having experienced several riads now, please consider some form of better heating systems for the off season.

8/10

Excellent

12 Jan 2026

Amuerfino

Clean, staff were nice and located in the center if Medina

Friends_and_family Family

4/10

Poor

30 Sep 2025

Camilla

Bit of an odd experience… so overall I wouldn’t recommend staying here.

There wasn’t a manager / receptionist available on site and so check-in was a bit confusing. Later on the cleaner and the chef half-heartedly checked me in but no one really sounded like they knew what they were doing. The chef took some money off me as well for tourist tax and then seemed annoyed when I came back 10 minutes later to ask for the change.

I also had to leave for the airport at 8am, and was told that breakfast started at 8… and when I asked if it could possibly be earlier, the chef just outright said no. Then later on I asked about dinner options, to be told that I had to pre-order dinner in the morning - but I only arrived for check-in that day and wasn’t advised of this as part of my booking.

The Riad is comfortable and conveniently located right in the heart of the medina, but overall it’s really tired looking and could use some serious TLC to patch the place up.

I didn’t have the best experience unfortunately :(

Leisure Self

8/10

Excellent

21 Sep 2025

Mohammed

We like the Hotel is very clean and staff are very friendlier and off off course breakfast is amazing

Leisure Partner

8/10

Excellent

16 Aug 2025

Fawzia

The hotel has very welcoming and attentive staff and service, especially Saeeda and Latif. It is also a very convenient location as it is inside the Medina and easy to get a taxi. However, I will say that the rooms need modernising as they are dark and lack amenities such as a fridge. Apart from that, the courtyard is beautiful and a lovely breakfast is served everyday on the terrace.

Leisure Family

4/10

Poor

28 May 2025

Priscila

It was very poor location and we were scared to walk around at night

Leisure Family

6/10

Pleasant

18 May 2025

francisco

It’s hidden and acesss to the property is limited

Leisure Family

10/10

Exceptional

13 Dec 2024

Anitha

Great location

6/10

Pleasant

07 Jan 2024

JOHN

Good location and friendly staff. The Riad is dated and needs a facelift. The furniture has seen better days. The breakfast room door has a large pain of glass missing which has been for months. Rooms are small. An economicaly Riad but overpriced. Did not use the hot tub or the sun loungers as they did not look inviting. Good basic breakfast service.

Leisure Partner

8/10

Excellent

05 Sep 2023

Maria

The staff were amazing! Very cozy place and very comfortable rooms. Before our stay we were in other hotels in Morocco and this was the only place with AC which was amazing!

Leisure Friends

10/10

Exceptional

20 Aug 2023

Antoni Tuck Yin

Very nice, clean and well located. Easy access to Rue Riad Laarous for taxis, tour pick ups and transfers. Good size rooms and cleaned daily. Very relaxed atmosphere and after a day, we realised it was more like a homestay rather than a traditional hotel. Excellent breakfast up on the rooftop with traditional Morrocan delights. Staff were really friendly including Rashid who was most helpful. Even loaned us travel guides for us to explore Marrakech. Rooms are air-conditioned which is much needed during the afternoons. Nice cosy sofas to lie around the pool and pull up a book. Wi-fi is weak and not secure if your phone or tablet has strong security features. Doesn’t connect to iPhones with strong security firewalls. Get a local SIM card if you need to do a lot of intérnet surfing. Otherwise most cafes have wifi so we didn’t have any FOMO. Overall a great location and we certainly will book again.

Leisure Family

4/10

Poor

08 Jun 2023

Verified traveler

Medina in Marrakech

Holes in the sheets, towels as abrasive as sandpaper and worn out. Dark, uninviting entry to property, like lights literally turned off. Had to use a movable screen and throw a blanket over it for privacy when showering. Room was dank and damp. Missing tile in stairwell dangerous. Can’t recommend.

Friends_and_family Family

6/10

Pleasant

20 Apr 2023

Nathalia

The hotel has a great staff and service. They are very welcoming and attentive for everything you would need. Also great property to stay inside the medina as everything is within walking distance and easy to catch a taxi is needed. The rooms are very dark (as a matter of fact with no windows) with a musty smell not quite comfortable. In my view the expedia rating is higher compared to what I saw

Leisure Partner

2/10

Poor

09 Mar 2023

Nafesa

Disgusting! Please avoid!

AVOID AT ALL COSTS

The riad is filthy, dusty and has been neglected! The wifi connection is terrible and worse of all it doesnt have any warm water. I would suggest looking elsewhere or face ruining your holiday. The owners are also liars so becareful! Dont book and stay far far away from them.

Partner

10/10

Exceptional

04 Mar 2023

KANTI

Best low key Riad/Hotel in the Medina/Old city and walking to the shopping are and souk area.

Would recommend to most people

Leisure Partner

10/10

Exceptional

20 Feb 2023

Verified traveler

Best Riad Experience

Riad Lena was the perfect place to stay in Marrakech. Located right by the edge of the souk, it was easy to find and provided a great place to start exploring each day. The staff was always friendly and willing to help however they could. The breakfast each day was delicious and the tea really good. The jacuzzi was also a lovely place to relax after a long day. If we come to Marrakech again, we will definitely be staying here!

Friends_and_family Friends

2/10

Poor

02 Jan 2023

AMIL KUSAIN JR

The wifi was terrible. We spent four days without proper internet connection. The room was cold. The shower had intermittent warm water. Often we had to skip bathing because the water was cold. The terrace at the roof top was poorly maintained. The breakfast hall was super cold. The pictures need to be updated. The uniform of the ladies are tattered clearly reflecting poor labor. The spa is located outside the Riad. Most of the time its close.

Leisure Family

10/10

Exceptional

30 Nov 2022

Melanie

Whilst this riad needs some investment in its facilities with the rooms requiring some maintenance and upgrades, it is far outweighed by the wonderful team headed by the owner Latif. There is a real family atmosphere with nothing too much trouble and we were looked after like queens with 6 of us in the booking. We had some lovely continental breakfasts and an evening meal that was great value and delicious and Latif also made some wonderful suggestions for restaurants that were all amazing. He also organised taxis at a reasonable price and a private tour to the Atlas Mountains that was really good value and superb. The riad is right in the middle of the Medina and perfect for being able to explore the old town. For the price, you really can’t fault staying here if you overlook the requirement to fix the shower heads and old towels and replace some of the mattresses. We found that over 5 nights our concern about these things diminished and showed that what really makes the difference is the warm and friendly, can do attitude of the host and team. I can highly recommend staying here if you want a real sense of living in Marrakech and experiencing the warmth and friendliness of Moroccan people.

Leisure Friends

8/10

Excellent

14 Nov 2022

Steve

Central location, looks good but can be very noisy because the doors don't fully close and all rooms open towards the open inner yard.
Also dinner needs to be reserved in advance.

Leisure Partner

10/10

Exceptional

12 Oct 2022

Frank

Amazing owner and property. It was nicely taken care of and very aesthetic.

Leisure Friends

6/10

Pleasant

12 Sep 2022

Abioye

It is a unique Moroccan experience, living within the Moroccan architecture.
Towels are old, should be replaced and clean after every use. The towels need to be washed with a softener. The mattresses were hard. The bed covers are hard on the skin. Breakfast (though continental) was very limited. There was no option for fruit and/or protein. WiFi provision was intermittent. Need to provide drinking water or vending machine in the property.
Little mid-con like TV will also be nice

Leisure Family

8/10

Excellent

18 Jul 2022

Verified traveler

Lovely Riad

My stay here was overall pleasant. Stuff is very friendly, beautiful courtyard, room is clean. I had some issues with wifi but beside that it’s a lovely place.

Friends_and_family Family

8/10

Excellent

06 May 2022

Izabel

The staff here was absolutely lovely and went above and beyond to accommodate us. Great breakfast. The property felt very safe and was in a walkable area. My only major complaint is that the wifi was poor and did not work half of the time.

Leisure Friends

10/10

Exceptional

06 May 2022

Alexandra

Property is very old but beautiful. It is very traditional. Beds were a bit hard.

Leisure Family

8/10

Excellent

04 May 2022

Alexandra

The stay was great. Bed a little stiff and the extra charge that is in a very fine print.

Leisure Family

10/10

Exceptional

28 Apr 2022

Jayne

Relaxing Riad

We wanted to stay in an authentic riad in the medina, and this property didn’t disappoint. It was conveniently positioned to enable us to walk to many of the places we wanted to visit, yet near enough to a main road to easily get a taxi when required. The breakfast - which was included - was tasty and filling. All the staff were helpful and friendly, and went out of their way to ensure our stay was memorable. I had a relaxing massage in their spa after a tiring day, which was the icing on the cake. 💕

Friends_and_family Friends

2/10

Poor

27 Jan 2020

Very

This hotel was in terrible condition. All seating in our room and in the courtyard spaces were very dirty multiple stains. The bedspreads were dirty and dragging on dirty floor. Shower stall columns had a lot of mold and showerhead is filled with buildup and is rusty. Towels which are supposed to be white were grey in color and worn out with shredding. The brick walls flake brick onto your head and in bed constantly. We stayed in the family suite but there was no curtain or door for the shower which was inconvenient for a family.

Leisure Family

8/10

Excellent

10 Oct 2019

Verified traveler

Decent stay close to the entrance of the Medina! Our room was clean but slightly small. Its a nice quiet haven from the busyness of the outside.

Leisure Partner

8/10

Excellent

06 Oct 2019

Cherie

Great location. Staff are friendly and always welling to help.
Just One thing that make us unhappy is the Air-con temperature in our bedroom, it is working but you can’t able to change the setting, its been set for 24 degrees which is not comfortable temperature for us specially after walking around outside the markets and square under the heat. Beside that, we had a great holiday in Marrakech 👍 Thank you

Leisure Partner

10/10

Exceptional

25 Jun 2019

Verified traveler

This property was one of the best that I have been to. The staff was very friendly and helpful. The hotel itself was very peaceful and quiet. It was very close to everything as well as the entrance to the Medina which made it easy to get to the Riad and meeting spots for tours. The food from the restaurant was very good. I thoroughly enjoyed my time there. I would recommend it to anyone going to Marrakech.

Leisure Family

10/10

Exceptional

23 Jun 2019

Verified traveler

We couldn’t find the Riad at the beginning and we had a bad experience with a guy who took us to the riad and asked us for 140 RHD. After that everything went well. The staff were really nice with us and the Riad was very comfortable.

Friends_and_family Partner

8/10

Excellent

26 May 2019

Verified traveler

An oasis in a sea of heat and noise.
Amazing hotel

Leisure Partner

8/10

Excellent

16 May 2019

shaowu

Friendly staff

Generally speaking it’s a decent stay.

Family

6/10

Pleasant

12 Apr 2019

Verified traveler

It was cold and damp. Pretty reception area. Staff were kind.

8/10

Excellent

21 Mar 2019

Verified traveler

Great Riad with lovely pool and great terrasse on the top floor. Bedrooms were nice but quite small (hard to walk around the foot of the bed to the bathroom).

Leisure Family

10/10

Exceptional

11 Mar 2019

Arlete

Great location with all the comfort

The staff was amazing and extremely helpful. The beds were comfortable and the breakfast was really good. They took great care of us! Very centric, location couldn’t be better. Really recommend

Friends

8/10

Excellent

25 Feb 2019

Tomasz

Nice riad in the middle of Marrakech Medina

It's a nice riad with a friendly staff. They will let you in regardless of what time at night you're returning to your hotel. It's simple and with character. Don't expect television or other amenities of this sort in your room but again if you're not intending to remain in your room throughout your trip, that is not a problem. The wifi is there but not very strong - the internet connections in general are not great in the historical parts of Marrakech. It's clean and the room was being done every day.
The riad is nicely located in Medina, almost in the middle of the souk, you see your local 'neighbours' in the street and the children playing outside. This makes it kind of homely despite the confusion of Medina. I learnt may way around there in one day, and this made me enjoy the buzz of this north African old town.

2/10

Poor

22 Feb 2019

Verified traveler

Don’t stay here. It is very dirty. The rooms are freezing and heater didn’t work. I wouldn’t recommend staying in the medina at all. There are so many locals driving their motorcycles that it makes it almost impossible to walk. It is very annoying. Avoid it!!! Not a good experience.

Leisure Partner

10/10

Exceptional

08 Jan 2019

Syed

courteous staff, good location, walking distance from Jemaa El Fnaa

8/10

Excellent

09 Dec 2018

Lisa

A haven of tranquility.

Lovely breakfast and cool comfortable room. The service was amazing, incredibly helpful and friendly. I cant thank them enough for making our stay so pleasent. Only downside was that we tried to book a spa and were told the spa was closed. Initially we were sligtly disappinted but soon found one nearby to go to so this wore off quickly. Staff were very helpfulwith directions amd recommendations. Wifi was also difficult to connect to but there was a bar a 5 minute walk from the riad so we just used this is as an excuse to go for a drink to get wifi. It was also nice not having it as it gave us a chance to properly switch off and relax in the riad.

Location was excellent, close walking distance to the square and easy to get around.

Altogether would highly recommend for a tranquil, relaxing authentic experience.

Partner

6/10

Pleasant

08 Nov 2018

Carsan

The Hotel and the staff are all pretty OK, quite friendly staff. BUT... the hotel didn’t have the essential stuff when you asked for it. For instance, they ran out of map..., and they don’t have any business cards of the hotel!!!
I booked 2 tours in Marrakech and was told by the travel agent that the exact picking time and location would be confirmed the day before the tour, and I told them to call Riad Léna and leave a message as I could be out visit places. Well, guess what... the message didn’t pass on to me, and because of this, it added complications to my booked tour.
Most of the time, there was nobody at the reception desk. When the bell was rung, nobody came to my attention. So, I have to say, even though the staff could be friendly, but I wasn’t attended when I need them.
If you don’t speak French, stay away from this Riad.

10/10

Exceptional

08 Nov 2018

Robert

The road is beautiful and the manager, Latif, was extremely helpful. Good position in the old city, due north of the central square through the souk.

8/10

Excellent

22 Jun 2018

Excellent experience and nice staff, clean room, nice breakfast

10/10

Exceptional

18 Jun 2018

Verified traveler

My friend and I had a wonderful stay. Everyone was very helpful and friendly

8/10

Excellent

07 Apr 2018

Nina

Comfortable riad in excellent location

My daughter and I had a very pleasant 3 days in the riad Lena. The staff were extremely accomodating and incredibly helpful. The room was exactly as one would expect for the money, simply furnished but clean and tidy. We had a bath with a handheld shower attachment, and not a proper shower but this was my fault for not reading the blurb properly! There is a beautiful plunge pool in the centre of the courtyard which was freezing cold (although this didn't stop my 13 year old trying it) and a jacuzzi on the roof terrace which was kept at a lovely temperature.

The breakfast was delicious, there is no menu, you get what you are given which for our stay was 3 different types of bread/ pastries with butter and conserves, delicious fresh yoghurt, freshly squeezed orange juice and choice of tea or coffee.

6/10

Pleasant

18 Mar 2018

Verified traveler

Good location

Overall the experience was good. The hotel is situated in a good location in the medina so main attractions are walking distance. The hotel is peaceful and quiet with nice typical moroccan decor. Friendly staff and good service although only a few could speak english and the rest only french and arabic. I was given a ground room floor so not much sunlight but the room was always clean. The only flaw was that there was a lot of humidity in the room compared to outside.

8/10

Excellent

30 Aug 2017

Terrance

A lot of people looking to \"help\" you then try to extort you for money for \"showing you around\" make sure you have great directions. The Road is not easy to find in the night so you may want to get there durning the day.Make sure you know the monetary system as to not get taken.

Partner

8/10

Excellent

11 Jul 2017

jamal

Great crew

Very old
Crew did great job making us happy
Needs lots of fixing every where
Location very noisy
You feel between family
Bath rooms need lights
Very dark when showering
Over priced
Aziza latif and the rest nice help

10/10

Exceptional

03 Jul 2017

Kyle

Safe and comfortable, great staff

Riad Lena made us feel safe and comfortable in a city which has a major learning curve for Americans. The manager Latif was exceptionally nice and the entire staff was very attentive. They speak good English and will cater to your every need. The Riad itself is a traditional, no frills facility. Do not arrive expecting it to be a 5 star hotel as it's not, but that is apart of the fun. You won't get more traditional than Riad Lena.

Tip: when the cab drops you off at the end of the street do NOT let anyone assist you with your baggage as this man will aggressively extort you for a lot of money. He did it to multiple guest including us during our stay. Obviously, not Riad Lena's fault. Just a helpful hint for guest staying at any Riad in the area.

Partner

10/10

Exceptional

15 May 2017

John

Great Experience!!

Wonderful experience! Latife and Rashid were incredible and very accommodating (made dinner for us after we got in late from an event, location could not have been better. Atmosphere at this road was very quaint and beautiful. Next time in Marrakech we will stay there again.

Partner

10/10

Exceptional

08 May 2017

Brooke

true Moroccan style

If your looking for a place with a great perception of Moroccan culture along with the beauty of detail and close to souks. This is the place. The staff were beyond accommodating. The location was perfectly placed for walking about and shopping the souks. With only. 50MAD ($5) taxi drive to the museum and Ben yousseff is walking distance. This place was exactly what I wanted out of Marrakech. Highly recommend.

8/10

Excellent

04 May 2017

Ananda

And relax

Cosy riad in the heart of the medina , although a dry riad there is the cafe arabe within a 10 minute walk which serves good Italian food and wine which you can ask to take out . Cannot compliment the staff enough as very welcoming throughout our stay.Rooms are clean, authentic and quirky with the bonus of a hot tub , which after the madness of the souks is a god send to unwind in .The riad is a tranquil transition from the medina to calmness .

10/10

Exceptional

17 Apr 2017

Verified traveler

Good , safe and comfortable stay in Marrakesh

Adelllatfi and his team are very welcoming and anxious to please.
Cozy and clean rooms. Very affordable.
great location.

Highly recommend

8/10

Excellent

13 Apr 2017

Natalie

Calm in the medina

You wouldn't know you were in the medina! This Riad is so calm and peaceful with a beautiful terrace and hot tub. Facilities are a little basic, wifi intermittent, but the staff are very friendly and helpful, particularly the staff on the terrace, and the rooms are of a good standard - not finished to London standard but nice enough.

10/10

Exceptional

13 Mar 2017

Verified traveler

Lovely little Riad

Riad Lena was in a good location, just on the outskirts of the Medina. The Riad was very clean and the manager was very helpful. All staff were very welcoming. The only downside to our stay was the breakfast.

Family

8/10

Excellent

07 Mar 2017

Verified traveler

Great Riad in the Medina

Comfortable and quiet. Would stay again. Very nice management. Very accommodating.

Partner

10/10

Exceptional

31 Jan 2017

Filip

Great hotel, hard to find

Everything in this hotel was perfect, including rose petals on the bed. The only problem was that - in my opinion - we would have gone absolutely lost without the help of some local woman. It is impossible to find the hotel, especially during the night. We had active GPS and everything, but didn't help anyway...

Partner

10/10

Exceptional

15 Dec 2016

Verified traveler

Charming hotel in a great area

Riad Lena was lovely. The property is super comfortable and charming, with great proximity to wonderful restaurants and Jma el Fnaa square. The property manger was a great help. We also got a hammam treatment at the associated spa across the ally which was pleasant. I think some of the bed linens could use some replacing, but a very comfortable stay!

Family

8/10

Excellent

08 Dec 2016

Marc

Convenient and clean Riad

Exceptionally great service Above and Beyond provided by the Guest Service Agent Rasheed each and every day! Very thoughtful and anticipating your needs. Would return to Riad Lena just for the great staff. Riad was very nice and clean. Nice décor all around. Easy walking distance to all attractions. Only thing we found disappointing was the sub par \"Spa\" located next door to Riad Lena. We paid for a hammam scrub and wrap but were only given the scrub and that at best was mediocre. DO NOT waste your money on poor service and staff. We highly recommend going to the Le Bain Bleu Spa...about a 5 minute walk away...very high end with professional services and staff in a very relaxing atmosphere for a great price....went there several times during our stay. We would definitely return to Riad Lena and also thank the Riad Manager Celine for all her assistance during our 3 stays over a 3 week period.

Partner

10/10

Exceptional

15 Nov 2016

Louise

Beautiful, traditional and peaceful

The Riad is exceptionally beautiful and peaceful - a welcome escape from the busy markets outside. The staff go out of their way to help you. The only tiny downside is the wifi isn't great but that could be a plus if you're trying to escape it all!

Family

10/10

Exceptional

05 Nov 2016

shelly

Convenient, friendly, welcoming Riad

The Road was in a good location and within walking distance to most tourist attractions. The room included free wifi and came with a private bathroom. Breakfast was served daily in the roof terrace with something different most days and was very nice. The staff were friendly and helpful. Would highly recommend this Riad

Partner

10/10

Exceptional

07 Oct 2016

great hotel

Staff are excellent room a bit small but clean, right were you what to be very comfortable would stay again

Partner

6/10

Pleasant

28 Sep 2016

Deborah

The terrace was an oasis in the location.

The staff were very helpful and friendly.

Family

10/10

Exceptional

19 Sep 2016

Pri

Perfect hotel to experience the culture

Staff and manager were lovely! Were able to cater my needs, even if it was last minute. The location is to the entrance of the souks which is perfect to explore.

10/10

Exceptional

06 Sep 2016

Elisabeth

Enchanting and an oasis in colorful Medina

If you want the authentic Marrakech experience, you can't beat Riad Lena! Quite close to the nearest taxi stand but still in the Medina (imagine Old World market stalls crammed into narrow alleyways where you dodge donkey-pulled carts, motorbikes, and many enterprising touristy knick-knack salesmen), so you walk about 50 feet into another world before you step into the serene Riad Lena. Like all riads here, it is centered around a courtyard, the whole building beautifully restored and filled with thoughtful touches. A total peaceful oasis, and just five feet away from the front door is the hammam and spa associated with the hotel--best commute ever to a massage and back to room! The roof is breezy and stuffed with chairs and tables where you can read a book, hang out in the rooftop hot tub, or get served a simple but delicious breakfast or dinner. There was always a friendly or helpful face to assist in logistics and answer questions. My parents, who had never been to North Africa, were completely enchanted. We all agreed it was the best hotel on our trip through Spain and Morocco. Don't stay at a soulless Western-style hotel in the \"new\" Marrakech far away from the action! Stay at Riad Lena and fall in love!

Family

10/10

Exceptional

01 Sep 2016

ellen

A quiet oasis in the medina

Celine helped us feel welcomed upon arrival in Marrakech. She arranged for a driver to greet us at the airport and escort us to Riad Lena. She also arranged for dinner at the Riad the first night. Rasheed greeted us each morning on the terrace where he served a lovely breakfast. Riad Lena is a beautiful and authentic Riad. It is also very romantic.
I highly recommend this Riad while visiting Marrakech.

Partner

8/10

Excellent

30 Aug 2016

adam

Quiet, peaceful and in city . Beautiful place.

The staff where amazing was so pleased we went there instead of a hotel. Breakfast was lovely. Definitely recommend.

10/10

Exceptional

28 Aug 2016

Jill

Riad Lena & Spa

What an oasis in the mad medina of Marrakech:-) Lovely staff who work very long hours, always with a smile. I felt very at home here from the moment I arrived. Clean rooms, a bit rustic (cave type showers, wonderful). Beautiful terrace and plunge pool(also hottish tub- don't need hot in summer:-). Cannot fault anything about this Riad. The Riad is not far from Dmaa el Fna and very close to cultural sights (Medersa and Musee etc). Petit Taxis available 3 mins walk if you want to visit the new town Gueliz. Rose petals were scattered on the bed and room when we arrived- little touches about this Riad including the cold thrice filtered water (so no upset stomachs), free to guests day and night; substantial breakfasts, fruit, yoghurt, pancakes, local honey, jam, cheese. Very sad to leave; could have happily stayed another week or two.

8/10

Excellent

11 Aug 2016

Verified traveler

Lovely hotel real Marrakesh experience

Hotel is hard to find on outskirts of old town and medina ... get a taxi and/or guide. Well worth the trouble

10/10

Exceptional

07 Aug 2016

Harriet

Lovely hotel, perfect for Marrakech

Lovely hotel, just right for my end of the holiday last night in Marrakech plans. Relaxing, near the centre, lovely staff and very comfortable. An oasis away from the bustle and heat of Marrakech

8/10

Excellent

17 Jul 2016

Eric

Great find!

Great location. Wonderful staff. Comfortable and pretty rooms and accoutrements.

Family

8/10

Excellent

10 Jul 2016

Elizabeth

Highly recommend Riad Lena

All the staff at Riad Lena were lovely and helpful, and the rooms are beautiful. Location is also great, and the courtyard plunge pool is a wonderful treat after a hot day walking around the city! So is the gorgeous rooftop deck. Only complaint about the hotel were the showers, we stayed in two different rooms and the showerheads in both were broken. But everything else was perfect. I saw earlier reviews complaining about the air con but in both of our rooms the air con was fantastic. Staff couldn't be nicer.

Partner

10/10

Exceptional

25 Jun 2016

Cristobal

Great stay

Fantastic Riad. The rooms are really nice and the hotel has all what you need to make your stay perfect.

Partner

8/10

Excellent

23 Jun 2016

cristinacb23

Nice hotel, excellent staff!

Our room was a basic one, but it has everything we needed. the decoration was beautiful, and was very clean. The hotel has 2 pools, one is in the first floor, and has a particular shape that makes it different and pretty. The second one, on the top floor, is a jacuzzi, it was great to use it after a busy day in Marrakech. They also have many tables upstairs, were you can take a delicious breakfast or just relax. Celine, the manager, was very kind and always tried to make us comfortable. She explained to us with a map the most important places to visit, she reserved a taxi to take us to the airport and also allowed us to stay in the room after the check out time, so we can wait there until 3pm that we have to leave to the airport. We had an amazing time in the Riad! Thank you!!!!

8/10

Excellent

11 May 2016

Verified traveler

Having had our initial problems with the manager, second room was made available for us on the second night. A nice relaxing riad in a good location. I would like to thank all the cooks and workers especially Rasheed who was so welcoming and always ensured we were enjoying the city. He was absolutely great with us and the guests who arrived on the same night as us.

Family

10/10

Exceptional

25 Apr 2016

Verified traveler

Nice Riad close to everything.

Great Riad great city. Probably the most exotic city in Africa.

8/10

Excellent

09 Apr 2016

couple

Excellent- after an initial room move

We stayed here for 4 nights, overall the riad is highly recommended. The highlights being the location and the impeccable service from all the staff. We changed room after first night to a more comfortable room and due to noise nearby on night 1 (not the fault of the riad). The move was no problem for staff and dealt with quickly and professionally. The staff were brilliant throughout and even treated us to some freebies drinks during our stay. Thanks

10/10

Exceptional

22 Mar 2016

Verified traveler

A quiet place in the chaos

Loved it! Very peaceful after a day in the market.

Partner

6/10

Pleasant

11 Mar 2016

rachael

Nice riad with friendly staff

The Riad is pretty easy to find but is slightly out of the most touristy areas. The staff are very helpful and the roof terrace is pleasant (jacuzzi a bonus after a long day walking around).

Traditional simple breakfast was great. Associated spa will organise very good henna on request.

Our room was a touch damp at times maybe due to the open plan bathroom/ bedroom arrangement but for the money, the place was good.

8/10

Excellent

23 Feb 2016

Nic

Great staff, location. A bit tired.

Great staff, location. Hotel could use some uplifts, new towels/robes (which seemed stained), staff not always there so maybe a note to welcome guests and give 'house rules.' The restaurant was good, but wish I didn't have to plan ahead to eat there and could just show up if wanted to. One night I wanted to eat out instead, but had already ordered for dinner. Breakfast and dinner area quite cold. Overall happy with trip, no regrets staying here.

8/10

Excellent

30 Jan 2016

Jacqui

Great central location for weekend break

Right in the heaart of the Medina so a shott walk to the Jaama el fna square.
Could also walk comfortably to le Jardin Majorelle and the Palace.
The staff were lovely very friendly and helpful as was the owner.
Rooms were very clean and it was a delight to have breakfast on the roof terrace each morning.
The hot tub in the roof terrace was also very relaxing after a long day of exploring the area.
I definitely would recommend for a short break.
In my opinion I don't think it would be suitable for young children and certainly not for any one with mobility issues.
I wasn't a big fan of the Spa. Although the staff were nice I've had and experienced far better.

6/10

Pleasant

21 Jan 2016

hlcorn3

Nice hotel for a traditional experience

I booked this hotel not realizing that it was a riad. The rooms were somewhat small and there is a lack of lighting in the shower. Be aware that the hotel does allow smoking (right outside the room door), which I wish I would have known prior to smoking. The rooms are also not very private (you can hear guests talking outside of the room and there are actual natural cracks in the design of the door that allow noise to come through. Please note that this hotel is actually within the Medina, which means taxis will take you up to the Medina and you will need to walk through it to get to the hotel. I think this hotel would be good for someone who is looking for a more traditional experience and not a light sleeper. My husband and I stayed two days at the hotel, but were not asked for identification until the second day oddly. We were also asked to show our marriage certificate this time (not sure if this was because he is Moroccan), but have these documents with you if you stay here. There is a spa next door as well and a nice pool in the middle of the riad that you use. Overall, this was a nice experience but I probably would not stay here again due mainly to privacy concerns and smoking.

8/10

Excellent

18 Jan 2016

Verified traveler

A lovely quiet place to stay in the medina. We stayed for a long weekend which is plenty. The median can be quite scary and the road is a perfect escape from the craziness outside,you can sit and forget about everything whilst relaxing in the hot tub. The spa was amazing well worth a visit.

10/10

Exceptional

15 Dec 2015

ricarte

Best Riad in Marrakesh - and incredible value!

Celine and her staff went out of her way to make us feel welcome, take care of tiny problems immediately, call and walk us out to a taxi, MAKE AVAILABLE INTERNATIONAL LONG DISTANCE AT NO CHARGE! Inside, everything is quiet - in the medina! The list goes on and on. This Riad is located extremely conveniently right inside Marrakesh's medina, so you step out the door and are immediately immersed in Morocco's best. Oh, and the breakfast, served tableside by Rasheed, on the rooftop terrace, wow!

Partner

8/10

Excellent

10 Dec 2015

Dario

Star

Stay was pleasant. Celine and all staff was very friendly

Partner

10/10

Exceptional

30 Nov 2015

Jack

Lovely riad in heart of Medina

The riad was the perfect way to stay in Marrakech. The atmosphere reflected the culture, in the heart of the medina. Despite this the riad was down a little back street and therefore avoided the noise! The staff were really helpful and accommodating The ideal way to do Marrakech.

10/10

Exceptional

23 Nov 2015

jamie

Central Riad, incredibly beautiful

Our 3 night stay here was amazing. The riad is beautiful. Food is great. Right in the middle of the hustle and bustle of the medina but very quiet once you get to the riad. Amazing experience in Marrakesh

6/10

Pleasant

11 Nov 2015

cynthia

Stinky and Dirty Bedrooms

Room was terribllleeeee. Bathroom stinks to high heaven. Towels were not changed so is the full trash. I have to put dirty towels out of the room so they will change it as well as the trash. Breakfast was good, personnel was good. Everything about the room though is awful

Partner

10/10

Exceptional

23 Sep 2015

JessB

Beautiful and traditional Riad

From the moment we arrived at the Riad we were made to feel incredibly welcome.
We were greeted by the very lovely Rashid who invited us up to the roof terrace for mint tea and delicious biscuits!
Inside the Riad, it is clean, traditional and beautiful and a really tranquil place to be considering how close it is to the hustle and bustle of everything in the medina.
The location is spot on and within easy walking distance of the main square (we did get lost the first time despite having a map from Rashid but that was part of the fun!) and also very close to a taxi rank.
The breakfast at the Riad was slightly different each day and very tasty!
The room itself was so pretty and right next to the pool on the ground floor which was perfect for dipping our feet in after our long day trips.
We had a fantastic time and if we were to return to Marrakech, we would absolutely book to stay at Riad Lena again!

10/10

Exceptional

13 Sep 2015

Nicholas

WONDERFUL Riad!

We had an amazing stay here, the staff went above and beyond to help us. We did a few excursions and the staff offered to make us breakfast early in the morning. They also helped us with a transfer to and from the airport. I would highly recommend this place, it was cozy and personal. Although, it is not the easiest to reach the staff at some times, the front desk has hours when the english speaker will be there but it was only for a short time in the morning. There is always one staff around but most likely, they do not speak English very well. Aside from that I think it was an amazing service, centrally located, close to many great restaurants and I would recommend this Riad to all my friends and family.

Family

4/10

Poor

09 Sep 2015

Verified traveler

Beautiful riad but weird bed bugs!

I overall, enjoyed my stay at Riad Lena, although it was a bit far from everything, it is still in the medina and about a 15 minute walk from the square (if you don't get too distracted with all of the shops along the way). The riad is beautiful and the room was clean and comfortable, though the shower flooded and there was no shower curtain or anything so I imagine it would be a bit awkward if I was travelling with someone else because then you can see each other showering. Additionally, I was not too impressed by the front desk attendant who works the night shift, he seems like a very young man and was not the most helpful. My last day at the riad I noticed these strange bites all over my left arm and the back of my neck, just thought maybe they were weird mosquito bites but the following day when I checked out of the riad and was on my way to the Sahara tour, the bites got VERY swollen, itchy and a bit painful and the discomfort lasted for about a week after checking out of the riad. I had to buy some anti-itch cream at a local pharmacy on my way to the desert because of the bites. I emailed the riad about the bites but never received a response to them despite sending photos with the email as well. Overall, you should stay at a different riad that is cheaper and much closer to everything and that does not have bed bugs.

10/10

Exceptional

17 Aug 2015

Maroi

too short

excellent

Partner

10/10

Exceptional

16 Aug 2015

Verified traveler

Relaxing idyll in the heart of Marrakesh

Lovely hospitality and beautiful Moroccan interiors

Partner

10/10

Exceptional

10 Jul 2015

Lauren

Clean and convenient

This riad is in a great location within the Medina. The room was incredibly clean and the A/C worked very well. The room was on the ground floor but was very quiet and comfortable. Airport transfer very smooth. I'd definitely stay at this riad again in the future.

8/10

Excellent

06 Jul 2015

James

Traditional Riad in good location

A lovely little place with traditional décor and room styling - a real change from the standard Hilton / Marriott experience.

During our stay the service was rather poor with no-one around to provide advice or answer any questions we had about the area. The breakfast area was also filled with flies which was very un-pleasant - they really need to clean their table settings!

Partner

10/10

Exceptional

28 Jun 2015

Annie

Best riad in all of Marrakesh

I came to Marrakesh for my birthday and Riad Lena was a seriously amazing birthday present! The location, the staff, the rooms, all incredibly amazing. I really enjoyed that the riad was on the smaller side, made my visit feel a lot more personal. All the staff made me feel as if I was family, and the riad manager even brought her adorable daughter to the riad some days.
I have absolutely nothing bad to say about this place. Love it!!!

10/10

Exceptional

27 Jun 2015

Verified traveler

lovely hotel!

Our hotel was the best think in Marrakech i can say :)

8/10

Excellent

10 Jun 2015

seyeda

Lovely Riad close to all locations

Beautiful morroccon themed Riad, relatively cheap and close to markets, main square and easy to get to excursions. Lovely cold pool albeit a little small. A heavenly jacuzzi on terrace. Never used the spa facilites though it was opposite the hotel. The spa was also on the small side and looked very basic. We had one big bedroom that slept 4 and was amazing and the other bedroom too was nice. No Tv's but we didn't have time to watch. Shower was pleasantly warm but no lights, i enjoyed that though. Other than that the staff were friendly and offered a very quiet and private riad experience. Delicious breakfast served every morning with local honey, bread, fresh butter, freshly squeezed orange juice, yoghurt, fruit and jam. It set you up for the day wonderfully. Local food was available to buy in the markets though not superb quality. Next time I would stay in a Hotel closer to the main medina where it was bigger, busier and more developed. Loved my joliday and the Riad, highly reccomended. Just be mindful not to get ripped off by locals in taxi fares and excursions.

10/10

Exceptional

01 Jun 2015

Verified traveler

Beautiful Riad.. great location! Walking distance to most places otherwise transport was organised from the Riad. Easy to learn our way around didn't get lost. Transfers were organised to and from the Riad and airport. Our rooms were beautiful and the service was great. Yum breakfast.. could have stayed much longer.

10/10

Exceptional

31 May 2015

Rachel

Perfect location, unparalleled experience

The riad was a haven of quiet and beauty just steps away from Marrakech shopping, nightlife, and the medina. A perfect locale for couples, the hospitality is unmatched, the rooftop terrace a dream come true (imagine sipping mint tea in a jacuzzi as you listen to the call to prayer), and its location absolutely perfect, as it is easily accessible by car while not being right on a major road. Not a perfect option for those without at least some French knowledge, but that may be the case for all of Marrakech. A walk away from the Jema al-fnaa, the medina, and shops; a longer walk or very fast cab to the Bahia Palace, the Jewish quarter; a quick, cheap cab from the new city and the Jarden Majorelle.

Partner