Riad Les Trois Palmiers El Bacha

Morocco , Marrakech
MARRAKECH, Derb Tizougarine, 36
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100 reviews shown

10/10

Exceptional

30 Dec 2025

Beverley

We had a wonderful stay at this beautiful riad and in particular we were impressed by all the staff. They could not have been more helpful throughout!

Friends_and_family Friends

6/10

Pleasant

23 Nov 2025

Sean

Traditional riayd but found the night staff to be inattentive (waited 10m to let us in), room doors difficult to open and lock and the beds were the equivalent sleeping on a massage table. Traditional in decor and design plus a gorgeous rooftop, however, missed the mark on finer details

Leisure Friends

10/10

Exceptional

13 Nov 2025

Mary

What can I say but wow! This was my first time in Marrakech and it couldn’t have been a better experience. The riad was beautiful and in a great location - very close to the Medina entrance. The service was top notch! Marwan and the rest of the gentlemen who worked there were incredibly helpful. They met us upon arrival at the Medina entrance, arranged airport transfers and on very short notice got us an appointment at a Hammam. Thank you, Marwan for a great trip!

Leisure Friends

10/10

Exceptional

17 Oct 2025

Amanda

Wonderful riad with amazing service and beautiful room and bathroom right in the heart of the Medina. Ten minute max walk to all of the main sites. Wonderful hospitality from all of the staff and many, many areas inside to relax and sit to regroup after the mayhem of Marrakech. The roof was amazing to lay on and we lay in the pools. Thank you to Patrick and Marwan for all that they did to make us comfortable!

Leisure Partner

10/10

Exceptional

27 Sep 2025

Michelle

Lovely traditional riad

8/10

Excellent

27 Sep 2025

James

Great location. Service was friendly but disorganised at times . Rooms were pleasant. Breakfast ok but not as good as other Riads we had stayed at

Friends_and_family Friends

4/10

Poor

23 Sep 2025

sima

My recent stay at this property was unfortunately marred by a series of substantial issues that significantly impacted our experience. I feel it's important to detail these concerns for prospective guests.
Safety Hazard at Entrance:The main entrance door is notably low-set, posing a consistent head-strike hazard. On the day of my departure, I unfortunately hit my head, underscoring this safety concern.
Mismatched Room & Severe Plumbing Issues(First Night): The room provided on our first night was considerably smaller than what was advertised and reserved through Expedia. More critically, both the vanity and shower had active water leaks, which severely disrupted our sleep.
Ongoing Plumbing & Environmental Concerns (Subsequent Nights): For the following two nights, while the room size was adequate, the water leakage issues persisted. Furthermore, the room was poorly lit, and its window opened directly to common area, compromising privacy.
Unsafe and Unsanitary Surroundings:The immediate vicinity of the property did not feel safe, necessitating vigilance when walking to and from the hotel. The streets were consistently dirty and emitted unpleasant odors,negatively impacting the impression of the location.
Frequent Power Outages:We experienced power outages on all 3 nights of our stay. On one occasion, the power supply was interrupted multiple times, causing significant inconvenience.
Only positive side is staff
Inconvenient Payment System:The property lacks an automated payment

Leisure Friends

10/10

Exceptional

23 Sep 2025

Alison

From the moment we arrived, we were warmly welcomed and educated about the property and the surrounding areas. Every need was met!

Business_and_leisure Friends

8/10

Excellent

20 Sep 2025

Feyisola

Enjoyed my stay here for 7 nights. Staff were really helpful. Fell really ill on my last night which I think was food poisoning from takeaway I ordered night before. Anyway, though my check out was 12pm and my flight was 22:00pm, the owner was kind enough to allow me nap until my flight time. They also arranged my cab for me to the airport on departure which I think was cheaper than booking elsewhere.
Really greatful for all the staff👍 Only downside or rather something I'll suggest is perhaps to request payment from guest days before checkout and not last minute leaving the hotel.

Leisure Self

10/10

Exceptional

03 Aug 2025

Anthony

N/A

10/10

Exceptional

03 Aug 2025

Noor

Really good

10/10

Exceptional

02 Aug 2025

Loved this place, had a great room on the top floor terrace - step outside the door and the views across the rooftops of Marrakesh

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Meriwether

Hospitality and charm of this place was amazing! First time in Marrakech and the location was ideal, since it is close to one of the museums/palaces there are guards nearby 24/7. Near one of the cutest souk areas that I saw while there for a few days. Would highly recommend! Great breakfast, great staff and they even made sure my husband got in perfectly safe after a 10 hour flight delay to meet me. Thanks again!

Leisure Partner

10/10

Exceptional

16 Jun 2025

Scott

Perfect central accommodation

We had a truly wonderful stay. Patrick and his attentive team really could not do enough for us.
The Riad was inside the Medina and a short walk from the drop off point and about 15 minute stroll from the main square.
It was a stunning building and the individual rooms were absolutely stunning, comfortable and clean.
I would 100% stay here again.

Partner

10/10

Exceptional

13 May 2025

Milan

A hidden gem

It it impossible to tell how wonderful this Riad is from the outside, as it is a nondescript door down an alley in the Marrakech Medina. The inside is like a very quant resort. The staff is wonderful, very attentive and accommodating. I would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

07 May 2025

A Jewel

We have been to Marrakech many times and stayed in many different places. This is a real find for so many reasons. Excellent value, well located, authentic and full of atmosphere but what really impressed was the service. Truly stand out. We will definitely be back.

Friends_and_family Friends

10/10

Exceptional

24 Apr 2025

Julia

Fabulous!

We had a great stay! The staff is wonderful and the Riad is beautiful. It is difficult to locate and get to but they helped us coordinate a ride, even when we weren’t coming from the airport, and escorted us and our bags. The hospitality was amazing and the staff was very attentive and kind. The rooftop is lovely as well with great views. We would definitely stay here again!

Partner

8/10

Excellent

06 Apr 2025

Luis

In general we had a good experience but the service could have been better. Something we did not like is that the breakfast area was distributed in different areas/rooms, which makes more difficult for the staff to serve the food. One of the days we had to wait for a while to get the breakfast. With some more organization in that area the experience would have been better.

Leisure Family

10/10

Exceptional

29 Mar 2025

Christopher

Great Experience

Thank you Khaleed and team for an awesome Riad experience.

Partner

10/10

Exceptional

29 Mar 2025

allan

Outstanding experience. Also stayed at another Riad nearby and this was my top choice. All taxi transfers were perfect. Thank you Patrick, Marwan and Achmed. A la prochaine!

Leisure Self

10/10

Exceptional

15 Feb 2025

Ivonne

Fue excelente recomiendo usar el servicio de transporte del hotel pues el Riad se encuentra dentro de la medina y debes llegar caminando.
El personal fue muy atento durante la visita!

Friends_and_family Friends

10/10

Exceptional

02 Feb 2025

Maria

SUCH A NICE STAY

We arranged to have a driver pick us up from the train station. This gentleman was very easy to find as he was holding a sign up with the name of the Riad. He brought us as close as he could to the hotel, and then called another person to meet us and bring us to the hotel. Once we were there we were greeted with Mint Tea and shown to our room. It was clean and spacious. The bathroom and shower area were very nice and had a variety of products for us to use. The breakfast was a nice variety and all the staff was so kind. The day before my mom had taken a fall so she had spent most of her two days resting in the room. The staff was so kind enough to ask how she was doing as they had not seen her much. They also had a complimentary wheelchair for her to use when we were on our way to our car to the airport. The staff went out of their way to actually push her all the way to the car while also helping us with our bags. This was amazing. Thank you all so much!

Friends_and_family Family

8/10

Excellent

29 Jan 2025

Laura

It was ok.

10/10

Exceptional

04 Jan 2025

Amit

Very beautiful and tastefully decorated. Staff is extra helpful!

Leisure Family

10/10

Exceptional

29 Dec 2024

Joanna

Traditional riad in the heart of the old town. Staff were very helpful

Leisure Friends

10/10

Exceptional

26 Dec 2024

Alyssa

At first, I was a little nervous that we were going to get lost in the alleys to this riad, but we quickly got the hang of it and it became our quiet escape from the busy medina. The inside was beautiful and our room was cozy. What makes this riad special is the staff that went above and beyond. Yunis, Ahmed, and and all the other staff members were amazing. We also had the opportunity to have dinner there one night and it was one of the best meals we had in Marrakech.

Leisure Partner

8/10

Excellent

22 Dec 2024

Nabeel

Nice Riad in Marrakech

Riad was beautiful and staff were very helpful and provided incredible hospitality. However the triple room was small for three people. Breakfast was not up to satisfaction.

Friends_and_family Family

8/10

Excellent

30 Nov 2024

Kulraj

Amazing staff. Great location. Toilet could have been better but overall amazing place to stay with the most helpful staff.

Leisure Friends

10/10

Exceptional

05 Nov 2024

Nicola Carole

Very friendly and helpful staff. We enjoyed the dinner they prepared. Also used their airport transfer, great service despite our flight being considerably delayed on arrival.
Lovely, comfortable and well decorated riad. We were by the breakfast area which was a little noisy early morning. However, a great find.

Leisure Friends

10/10

Exceptional

02 Oct 2024

Samantha

I have a million amazing things to say about this property and the staff but to sum it up: BOOK IT NOW! The Riad is absolutely stunning, it's walkable but away from the hustle and bustle so it's very quiet, it is hard to find on your own so I recommend booking a driver through them because the staff will meet you when you are dropped off to show you how to get there, it's easy after that and wow the staff, not only did they go above and beyond for our stay... They were the nicest, sweetest people we've ever met. Made us feel like royalty. 100 stars.

Leisure Friends

10/10

Exceptional

21 Sep 2024

Philip

A simply excellent boutique hotel. Five stars not enough for the friendly and helpful staff — arguably the best we have ever encountered in many hotels in many countries over the years.

Leisure Partner

10/10

Exceptional

25 Jul 2024

Jody

Very welcoming staff. Makes you feel like part of the family.

10/10

Exceptional

23 Jun 2024

Aimee

Beautifully restored building and lovely hosts!

Leisure Friends

10/10

Exceptional

19 Jun 2024

Angelica

My stay was a dream. Conveniently located in the old medina, walking distance to Jardin Secret, El Bacha Cafe and Museum, Koutobia Mosque… you can walk everywhere. The Riad is very beautiful and peaceful. The staff attention to details was incredible, Marwam and Ahmed will make sure your stay is perfect. All the staff were very nice and accomodating. It felt like home away from home. Thank you for the hospitality❤️.

Leisure Self

10/10

Exceptional

12 Jun 2024

Ashley

Fantastic stay

Fantastic stay. The Riad is beautiful, and the staff extremely hospitable. Airport transfers, excursions etc. they can help organise it all. Would highly recommend.

Partner

10/10

Exceptional

05 Jun 2024

Christa

The staff was amazing. The food was great. I couldn’t have asked for a better riad experience.

Leisure Friends

10/10

Exceptional

03 Jun 2024

Julie

The staff were very friendly and helpful and the Riad felt very safe. It was very hot when we were there and would have preferred the pool to be on the rooftop for some reprieve from the heat and hustle of the Medina.

Leisure Partner

10/10

Exceptional

27 May 2024

Taoufik

Service was excellent.

Business_and_leisure Partner

10/10

Exceptional

19 May 2024

Fara

Great Riad, the rooms and the staff couldn’t have been more accommodating and extremely nice and helpful.

We loved Ahmad and Marwan - truly kind

Fara

Leisure Self

8/10

Excellent

19 Apr 2024

Verified traveler

Good Riad in central location

Nice Riad right in the Medina. It’s a little hard to find, so you should have someone at the Riad pick you up to lead the way, otherwise you might get lost. Good central location though and the staff are friendly and helpful. The AC in my room didn’t work and it got very hot, but otherwise no complaints.

Self

8/10

Excellent

15 Apr 2024

Thomas

The Riad was beautiful, perfectly in the heart of the Medina. Our only reservation with the property was that a lot of amenities advertised do not actually exist. Things such as a bar on site were not really present at all. The property had a fridge from which you could be supplied with drinks at your request, which were of course charged at the end of the stay. The building being as old as it is had very little sound proofing so you could often hear everything that was going on.
Hospitality wise, everything was perfect and we were made to feel more than welcome. The roof terrace was great and the room was full of character. It is worth noting too that the riad is essentially two riads attached to one another. This caused us a bit of confusion when looking at pictures online.

Partner

10/10

Exceptional

07 Apr 2024

Jun Tian

Absolutely loved my time at the riad and wish I could have stayed for longer! The interior is extremely spacious with beautiful traditional decor. Although there was a small technical error on the day of my check-in, Ahmed went above and beyond to ensure I had an enjoyable stay. The rest of the staff and housekeeping were all extremely kind as well.

Leisure Self

10/10

Exceptional

30 Mar 2024

Guilherme

Lovely Riad in a Quiet Yet Central Location

We had a wonderful stay. Ahmed and the team were lovely hosting us and attending our needs.

Partner

10/10

Exceptional

23 Mar 2024

Nicholas

I could not have been happier with the decision to stay there. The staff was helpful, friendly, and nice to be around. Staying here is like stepping back in time.

Leisure Friends

10/10

Exceptional

11 Mar 2024

Maria I

Perfect location

Great experience staying at this Riad! All of the staff were very accommodating and took care of all our needs. They met us by the taxi at night to make sure we made it to the hotel! The hotel is right inside the Medina. If you are coming to Marrakech we definitely recommend staying here! The food was really good!

Friends_and_family Family

8/10

Excellent

08 Mar 2024

Nice riad, equivalent to 3 star, not 4 star as shown in expedia

Leisure Self

10/10

Exceptional

04 Mar 2024

Antoun

👍

10/10

Exceptional

03 Mar 2024

John

The Riad was lovely and the staff could not do enough to help us booking and phone up places. The food was excellent and struggled to find resturants in the Madena that were as good quality food.

Leisure Partner

10/10

Exceptional

25 Feb 2024

Jacob

The riad is on the outskirts before entering the Medina so convenient to walk & see the sites. The riad has been restored to a high standard retaining all the original features & charm. Patrick & staff especially Marwan, Khalid & Jiba's hospitality were the highlight.
Please note as with majority of riads, the taxis won't come to the entrance so be prepared to have short walk. Also take the hotel option of taxi transfer & try to arrive during daylight.

Leisure Family

10/10

Exceptional

25 Feb 2024

Dr.Gita

Great staff - nothing is too much trouble.

Leisure Partner

10/10

Exceptional

17 Feb 2024

Michelle

Great place and very friendly staff

Leisure Partner

10/10

Exceptional

22 Jan 2024

Charles

I could not have asked for a better time for me and my wife. The staff was outstanding, Patrick has put together a 5 star Riad. Can’t wait to go back. If you don’t book this Riad you are missing out on a real Moroccan expierence.

Leisure Partner

10/10

Exceptional

25 Nov 2023

Verified traveler

A Cozy Retreat in the Heart of Marrakech

Our sojourn at Riad Les Trois Palmiers El Bacha was truly delightful, providing a charming escape in the heart of Marrakech. In the pleasant late Autumn weather, the riad offered a serene haven amidst the lively surroundings.

Ahmed, our gracious host, went above and beyond to ensure our stay was special. From guiding us through the labyrinthine streets of Marrakech to expertly navigating parking, Ahmed's thoughtful assistance set the tone for our visit. His personalized touch was evident in the wonderful restaurant recommendations he shared, each culinary experience a highlight of our Moroccan adventure.

Our stay included two breakfasts, one of which Ahmed arranged early to accommodate our early departure. The traditional Moroccan fare served was not only delicious but also a testament to the riad's commitment to providing a memorable experience for its guests.

The evenings in late Autumn were pleasant, and the riad's comfortable atmosphere provided a welcome retreat. Ahmed's warm welcome with a cup of tea upon our arrival created a sense of home away from home. His engaging conversations, rich with insights into Moroccan culture, made our stay even more special.

In summary, Riad Les Trois Palmiers El Bacha, with Ahmed as the standout host, offers a charming and hospitable retreat in Marrakech. While our stay may not have been the most extravagant, the combination of Ahmed's exceptional service and the riad's cozy atmosphere made it an unforgettable experience.

Friends_and_family Friends

10/10

Exceptional

20 Nov 2023

Jennifer

Staff are very welcoming and friendly. Rooms are very clean and the building is beautiful. Difficult to find at first so have one of the locals guide you.

Leisure Partner

10/10

Exceptional

13 Nov 2023

Youcheng

One of the best in the area!

Leisure Partner

10/10

Exceptional

13 Nov 2023

Youcheng

One of the best small hotels I visited. Unique, friendly and helpful, feel like home! Dinner and breakfast are a must!

Leisure Partner

10/10

Exceptional

04 Jul 2023

Karina

This property exceeded our expectations! Breathtaking views of Marrakesh on the balconies. You can see how much love and class went into every space in the Riad. So many gorgeous courtyards to enjoy. The staff is outstanding, super attentive and kind. Couldn't ask for a better stay.

Leisure Family

10/10

Exceptional

20 May 2023

Helen

A completely delightful experience staying here. Staff really helpful with any enquiries. The rooms and courtyard were breathtaking. Would recommend you take up the option to use their taxi service as then one of the staff will meet you and take you to the riad which is confusing to get to at first.

Leisure Partner

10/10

Exceptional

20 May 2023

Caroline

Beautiful property. Delicious and large breakfast each morning. Staff all superb - really kind and helpful, always going over and above to look after their guests. Would definitely recommend.

Leisure Family

10/10

Exceptional

24 Apr 2023

Cheryl

Lovely historical building with delightful atmosphere. Nice artwork, furnishings and amenities. The thickest towels I have ever used!

Leisure Friends

10/10

Exceptional

26 Mar 2023

Rhonda

Lovely room, very gracious staff, great roof terrace.

Leisure Partner

10/10

Exceptional

04 Mar 2023

Elmer

Staff was fantastic!

Leisure Friends

10/10

Exceptional

28 Feb 2023

Charles David

Couldn’t ask for a better place to stay staff amazing

Leisure Partner

10/10

Exceptional

24 Feb 2023

Grace

Beautiful traditional riad. Amazing staff. Breakfast is great too with fresh omelettes. I’d recommend anyone to stay here rather than a chain hotel to experience the city.

Leisure Self

10/10

Exceptional

08 Jan 2023

Nicole

Thoroughly enjoyed our stay! The Riad arrange our transfer and met us on arrival. Staff were all friendly and professional and beautifully Riad which gives a feeling of warmth and true Moroccan hospitality! Highly recommend.

Leisure Partner

10/10

Exceptional

03 Jan 2023

Chrysanthi

I had an amazing stay at the Riad. It is in a great location with all amenities near by. The staff were very friendly and professional. They all went out of their way to make my stay comfortable and a pleasant experience. Halid, Ahmet, Mustafa and all the ladies were amazing. I would certainly stay in the Riad again.

Leisure Self

10/10

Exceptional

11 Sep 2022

MOHAMMAD

My 2 nights stay at this reasonably priced hotel was great in mid August. Hotel is conveniently located in old medina with large size room and a pool in a traditional setting. Very friendly and attentive staff who will genuinely try to help you. The owner of the hotel personally takes interest to take care of his guests. I will definitely recommend this hotel if you are visiting Marrakech.
Location of this hotel is not on google map and could be confusing when you arrive first time but once, you are there then later it will be easier. My suggestion would be to send a message before arrival as the taxi and cars can't enter the old medina and have to drop you at the entrance of medina what is few minutes walk from the hotel.

Leisure Self

10/10

Exceptional

24 Mar 2020

Verified traveler

We experienced Moroccan hospitality and warmth at its very best here at this property. Every single staff member was so helpful kind and warm hearted during our 3-night stay and this really soothed our worried nerves at a time when we were not sure what would happen to us with the global Coronavirus situation, government bans and cancelled flights. The owner Patrick, his staff Mustangs, Khalid, “Batman” and everyone else are exceptional humans and we will never forget their kindness!

Leisure Family

10/10

Exceptional

03 Mar 2020

Verified traveler

From the moment you arrive to the moment you leave, the staff cannot pay enough attention. When you arrive you are treated to the customary mint tea with some nice small pastries. You are drawn a map as to how to get to the main square (Jemaa El Fna) from the riad, as well as other notable sites. The riad itself is very clean and looked after well. The breakfast served is great. A special note to Mustapha and Ahmed, who helped me out a fair bit. The riad is about a ten minute walk from the main square and you have to walk through the souks. To see the way to the square I recorded a video of my walk from the riad to the square (can be found on my IG TV in instagram, under ilyasayub1). I cannot fault the riad, and would definitely recommend it, if you are looking for the riad experience in the middle of the medina.

Leisure Self

10/10

Exceptional

13 Jan 2020

Pedro

Amazing

2 night family stay. This place is a hidden gem. Great service and comfort.

Friends_and_family Family

4/10

Poor

18 Dec 2019

Verified traveler

Stay here, but do not get their dinner, and make sure your room has a shower. We searched this place extensively. On Tripadvisor it is one of the highly recommended places to stay. We booked the Riad twice.

Pros:
General Cleanliness: super clean.
Staff: staff were super helpful and attentive. The person working at night (Marwan) was very helpful with our requests and friendly.
Breakfast: the breakfast is very nice and they offer you a good selection of breakfast items.

Cons:
Rooms: on our first vist, we got a room which was OK (rather small). After a while I noticed a blood stain on my pillow. I did nothing saying that they will change the sheets the day after. But they did not chnage or clean that the next day which was super bad.

On our second stay, we got a room that did not have a shower. technically there is a shower head but the shower and toilet and everything is in the same 1m by 1m room. So if you do take a shower there everything will be soaked. We asked to change our room but they did not accept.

Dinner: their dinner was highly recommneded online. Despite being expensive, we decided to try it. Probably it was the least delicious food we had in Morocco. They charged us 500 dirhams (~50 euros) where we could get really awesome 3-course meal for less than that in fancy restaurants! (L'ibzar <3)
Hard to find: it is hard to find the riad and they dont send you how to get there.

is short: sty if you get a large room, don't have dinner!

Leisure Partner

10/10

Exceptional

05 Nov 2019

Verified traveler

Really nice riad. Convenient location and staff were very helpful.

Leisure Partner

10/10

Exceptional

27 Oct 2019

Verified traveler

Our stay in this Riad was wonderful and made all the more exceptional by the amazing, caring staff. Every member of the team from the cleaners to the owner they bent over backwards to make sure our stay was amazing nothing was to much bother for them. They where so friendly and helpful. The place was kept clean and tidy at all times.
we ordered dinner one night and it was one of the best meals I’ve had.
I can’t praise this place enough and would highly recommended it, after spending a day in the busy city, the mountains or down on the coast it was alway nice to get back to the Peacefulness of the Riad. I can’t thank them enough for the lovely week we spent with them.

Leisure Partner

10/10

Exceptional

18 Aug 2019

Will

Good location and very friendly and helpful staff.
Enjoyed a good breakfast each day and returned to a well cleaned room every day. Staff always friendly and offering advice

Leisure Partner

10/10

Exceptional

04 Aug 2019

steve

Wonderful experience

Great stay, amazing staff.
Can highly recommend

Friends_and_family Family

10/10

Exceptional

16 May 2019

Verified traveler

Lovely place people and service. A little difficult to find.

Leisure Partner

10/10

Exceptional

08 May 2019

Sally

Fabulous!

Loved it. Highly recommend!

Partner

10/10

Exceptional

31 Mar 2019

tricia

Great stay... But it was out second visit to Marrakesh so we were wiser. This riad is beautiful definitely well recommend

Partner

10/10

Exceptional

25 Mar 2019

David

A little piece of paradise.

Gorgeous riad in the heart of Marrakech. Exquisitely decorated with friendly and helpful staff. Great location, albeit hard to find without help.

Friends

10/10

Exceptional

20 Feb 2019

Gareth

Excellent Service

Outstanding service from staff throughout the stay which helped us feel relaxed in what could otherwise be quite an intimidating environment within the Medina. Staff were on hand from early in the morning to late at night to provide assistance. Especially recommend spending time on the roof terrace particularly around dusk, to experience the atmosphere.
We stayed in early February and worth noting that whilst the afternoons are pleasantly warm (mid 20's) in the evening and early morning it can be cold and we needed the heating in our room most evenings and some of the communal areas in the hotel can become quite cold. Overall thorougly recommend.

Partner

4/10

Poor

30 Dec 2018

Ram

The Riad looks spectacular in pictures but not necessarily the same in real.

One of the problems is that it is a very old building that has been converted. While the bedding was fine and proper, the rest of the room including the bathroom could do better in terms of the quality of fittings and fixtures. Being old, the rooms also need more maintenance

Staff is helpful and pleasant to talk to. They make a genuine effort to do the best that they can but would be far more effective if they are professionally trained and are able to develop an eye for detail

Breakfast is generally after 8am and is generally OK. They are able to offer coffee earlier in the morning for a price

Another thing to note is that the Riad is not accessible by car. One needs to walk 200metres at least to get to the Riad. Staff were very helpful with the movement of bags.

I paid quite a steep price for this Riad and chose this because of the various positive reviews. For the price paid though, I did not feel that I got enough value for money.

10/10

Exceptional

18 Oct 2018

Richard

Patrick gives excellent advice about local logistics and takes care of your every need. Riad is very beautiful and quiet

6/10

Pleasant

27 Sep 2018

Verified traveler

Nice hotel, terrible at activities

This was a really tough review to write. If I were reviewing the riad itself, then it would easily be 5 stars. The accommodation and staff are some of the best I've seen in my many years of travelling. If I were reviewing the trip I went on, run by the riad, it would easily be 1 star.

The 3 day trip to the desert was not good, to say the least. It felt very amateurishly run, especially considering the price was about 4 times higher than you could book the same trip for online.

We skipped the UNESCO world heritage site entirely. Atlas studios was supposed to be a guided tour but there were no guides, ouarzazate's kasbah guide didn't speak English. And that was the best of the three days!

Second day we stopped only at the big gorge, and the third day we didn't stop at all. Apart from so the driver could do his shopping. So, if you want to tour some small shops, that is a plus? And all the while, we are driving past amazing scenery and history that isn't being described to you because you are driving in silence. The tour would be a lot better with someone more knowledgeable and a set of interesting planned stops on each day to do.

So, my advice: first book your tours online from far cheaper and far better organised places, then book this riad for sure. But I think if you book your activities here you will be bitterly disappointed.

10/10

Exceptional

27 Aug 2018

Bruce

The setting was beautiful and service was excellent. Even though we arrived much later than expected, the staff gave us a very warm welcome including some delicious Moroccan tea and treats. Breakfast was also excellent.

10/10

Exceptional

09 Aug 2018

Eman

Great place great helpful pleasant employees
Picked us up from the airport.
Nice Riad, I recommended to visitors.

6/10

Pleasant

07 Aug 2018

Verified traveler

Have to pay more money at check in!

It was hard to find. Like a maze. Checkin was good. Was served tea and snacks. Only complaint is I’ve booked with hotels.com for many years. Never have I been asked to pay “city taxes that the police pick up every morning” I paid my taxes when I booked. They allow smoking indoors in the Indoor pool area where breakfast is served. Will not stay again.

Friends

10/10

Exceptional

26 May 2018

Verified traveler

A beautiful renovation of a traditional Moroccan home. My daughter, teenage granddaughter and myself had a wonderful stay at the Riad thanks to Patrick and his friendly and helpful staff. I happily recommend Riad les trois palmiers for a unique stay in Marrakech.

8/10

Excellent

20 May 2018

Jean

Wonderful service

Amazing service and a lovely historic venue. The entire staff made us feel like we were part of their family. Comfortable accomadations.

Family

10/10

Exceptional

26 Apr 2018

Verified traveler

A good value

Very nice riad in a quiet spot. This area has many riads and is removed a bit from the crowded souks nearby. It's very close to the Palace and safe. The staff is super helpful. This riad and the El Bacha are connected and run by the same owner. There's a beautiful rooftop with a nice view. Breakfast was fine. We had a superior double room which is shown true to life in the hotel site picture. It was spacious and well decorated with a dual sink, green tile bathroom. The sinks were a bit high - great for taller people. The strange thing about the room was the door. It wasn't fitted to the doorway, so there was an open gap between the door and the room through which you could clearly see into the room (see pictures). To compensate, they have a curtain in the room which provides privacy. We also saw the room on the top floor, where the terraces are. It's just big enough for the bed. This riad is a great value if you're in one of the bigger rooms and don't mind a little noise.

Friends

8/10

Excellent

12 Mar 2018

Verified traveler

Gorgeous road in Marrakesh.

Second time to stay in this beautiful place. No hotels for me! Patrick the owner and his staff are so charming and polite. A joyous place to stay!

10/10

Exceptional

24 Feb 2018

MaryAnne

Perfect Riad Stay

Stay exceeded all expectations - perfectly located with attentive staff. Complimentary breakfast could be served on the roof top terrace overlooking the city.

Accepted offer for riad to coordinate airport transfers which worked out perfectly.

Partner

10/10

Exceptional

20 Jan 2018

neil

Amazing haven in the middle of it all

Patrick and his team are absolutely fantastic and look after you from the min you arrive .the riad is perfect to relax after the full on senses overload that Marrakech gives you and all of the team make your stay a relaxing and friendly stay .walking to the riad you know you are in the middle of it down narrow lanes ( easy to find ) when you venture out you are on the door steps of a souke and easy walking distance to the main square and everywhere else .the views from the terrace looking towards the mountains is fantastic .the food was good ,lots of tips and advise given for all of you needs ,we went on a excursion to the Atlas Mountains that we booked through the riad which was great and a funny day with Ali .We will be back to this haven and look forward to drinking a flag on the terrace again !!

10/10

Exceptional

24 Dec 2017

Verified traveler

Helpful and welcoming staff
Homely atmosphere
Great location, minutes walk to the souk

10/10

Exceptional

29 Nov 2017

Craig

Oasis

A quiet and relaxing oasis in the middle of the Medina. The facilities and staff will spoil you for your entire stay. Winding staircases open up to roof top terrace.

Access is via narrow pedestrian ways, but don't be intimidated. Finding your way is all part of the charm.

Partner

10/10

Exceptional

09 Nov 2017

Amy Buck

Marrakech's finest

Pat, Caroline and the staff are top notch. The fun of the riad les trois palmier el bacha is getting lost through the narrow pathways. The attention to detail and comfort of the guests is superb

Family

10/10

Exceptional

09 Oct 2017

Verified traveler

Lovely Riad with incredible staff

Patrick welcomed us with mint tea and checked us in well before check in time which was brilliant as our flight was super early. We had a superior room on the 1st floor with en suite bathroom and king size bed.
The staff were so attentive throughout the whole stay. Nothing was too much. They brought breakfast up to the terrace everyday and mint tea whenever we were about. The Riad was an oasis of calm and a great place to relax after a crazy day in the souks.

10/10

Exceptional

09 Apr 2017

Saira

Great location and fantastic hospitality

A wonderful stay at the Riad, a big thank you to Patrick, Caroline, Hameed, Amin and all the staff who looked after us so well. The Riad is a true gem and a beautiful oasis. Within walking distance to the Souk and the square, but hidden away from the craziness of the medina, which we loved. Would definitely recommend this Riad.

10/10

Exceptional

01 Feb 2017

maryam

Lovely Riad, with very pleasant staff

Great location, lovely staff. Spent 5 nights there, careful about the charges stated on Expedia website. It is not actually 1.5 MAD, it's in euros. But the hotel accepted 1.5 MAD from us.

10/10

Exceptional

23 Jan 2017

Madeleine

Very central and at the same time quiet!

Getting to the Riad is a bit dodgy, but we had a very nice guide who led the way through several inner passageways and took care of our suitcases right up to the front door of the Riad! You soon get the hang of getting there on your own. And at night, we had a security officer who made sure we got to our front door safe and sound! All staff at the Riad were very helpful and good humoured throughout our one-week stay. The only aspect of the Riad which takes getting used to is not having windows looking out. But this was remedied by a lovely sun terrace with an overview of Marrakech.

8/10

Excellent

10 Jan 2017

Mohammed

Good Riad and staff - no wifi in rooms

Let me start by saying the staff are extremely helpful and polite as well as the owner Patrick. Location a little hard to find at first but very close to the main square. Only downside for us was no wifi in rooms so had to go to lounge to use wifi.

Family