Name: Palais Khum
Address: 2 Derb El Hammaria Dar El Bacha, Marrakech, 40000, MA

8/10

Excellent

04 Jun 2026

Martin

Fantastic staff, very friendly and helpful. Rooms amazing.

8/10

Excellent

23 May 2026

Katherine

It’s extraordinarily clear that the staff want you to feel well cared for. The staff here went above and beyond to ensure a smooth experience. That said, just like most of the city - If you look closely, you see the cracks. The biggest bump in feeling completely relaxed was the presence of a dead cockroach in our bathroom ceiling lamp. Overall though, a very pleasant stay with some amazing humans that made us feel well cared for. Bonus points for the tortoise in the courtyard.

Partner

10/10

Exceptional

21 Oct 2025

FABIANO

Awesome location, walk around to Medina, very nice and friendly staff , breakfast is amazing

Leisure Self

10/10

Exceptional

26 Apr 2025

Robert

Very nice road in the old xity

Leisure

8/10

Excellent

02 Mar 2025

Sanjeev

Come to Palais Khum

This is the second time that I have stayed here and was not disappointed. The location is excellent as it is just off the main road and easy access into the centre or outside. The hotel itself is clean and luxurious. We stayed in the the junior suite downstairs this time and it was clean and quiet. The bathroom was spacious and clean.

Partner

10/10

Exceptional

28 Feb 2025

Shamim

The place was very clean and beautiful decorated. The manager was extremely helpful. He took his valuable time to help us. Very happy with the place and can’t say enough about the customer service we received.

Leisure Partner

10/10

Exceptional

07 May 2024

jean graham

Friendly staff

Leisure Family

10/10

Exceptional

08 Mar 2024

Eibhlin

Service was exceptional, the Riad itself was a welcome slice of quiet in the otherwise hectic medina. Very comfortable and also excellent location.

Partner

10/10

Exceptional

16 Feb 2024

Angelik

My husband and I booked this hotel for our 20th year anniversary. It is an amazing place and the staff is incredibly friendly. Very clean and we had everything we needed. The front desk staff helped us book excursions and those wre also wonderful. The only thing is that there are no phones in the rooms to call the front desk. Our first night I was freezing because I didn’t realize there was a heater in the room. That was my bad. Also, it is a bit hard to find the front door because the main entrance is in an alley but that is the case with all the hotels in Marrakech. We had the most amazing time and felt incredibly safe walking at very late hours in Marrakech. Can’t wait to go back.

Leisure Partner

10/10

Exceptional

14 Jan 2024

Verified traveler

Excellent riad for a week in Marrakech

Superb location. Lovely room. Personable, helpful staff. Good generous breakfast. Delightful roof terrace on which to spend sunny mornings. Remember to look at shops nearby the hotel. Not all the good stuff is in the souks!

Partner

10/10

Exceptional

04 Jan 2024

Kirk

Great staff!

8/10

Excellent

18 Oct 2023

Ian Douglas

The location was great. Very pretty hotel, friendly staff. Air con in rooms could be much cooler.

Leisure Family

10/10

Exceptional

17 Oct 2023

TRACEY

The Riad is beautifully decorated and the rooms are a great size. The staff couldn’t do more for us and made us feel so welcome. Great location for wandering and exploring the main sites in Marrakech.

Leisure Partner

8/10

Excellent

17 Oct 2023

Verified traveler

Charming old world Marrakesh hotel was a comfy stay

The hotel is in the old City and not accessible by car so transfering luggage can be quite challenging. It is also a far walk yo the souk gor shopping and dining. The premises are old and kept in very hood condition. The service is excellent. The restaurant was delicious. Very charming. The indoor pool was beautiful.

Friends_and_family Friends

10/10

Exceptional

16 Mar 2023

Linda

Absolutely loved it. All of the staff went above and beyond to ensure that our stay was perfect.
Would most definitely recommend.

Leisure Partner

10/10

Exceptional

01 Mar 2023

Anjuli

Wonderful stay

Wonderful! Better than we expected! Very good value for money the service was so brilliant, staff were so friendly, rooms were massive and well met and super clean. Would definitely recommend

Friends_and_family Friends

10/10

Exceptional

19 Feb 2023

Bhavini

It's a hidden surprise. Right in the old town within easy access to the souks yet away from the crowds.
Would definitely stay there again.

Leisure Partner

10/10

Exceptional

10 Jan 2023

Avrom

Wonderful Riad

Beautiful Riad with spacious rooms and wonderful decor. The staff are very kind and helpful with the surrounding area.
The room (royal suite) was comfortable clean and huge.
This place is definitely recommended but I would suggest eating out. The food and service in the restaurant was not good.

10/10

Exceptional

26 Nov 2022

Duanys

Very good

Leisure Family_with_children

10/10

Exceptional

15 Oct 2022

Carol

Very peaceful, tasteful design and decor, staff very friendly and attentive in an area of the medina a bit quieter as it is closer to one end. Some areas like our step down shower and some common areas need some sprucing up, but overall a very positive stay.

Leisure Friends

10/10

Exceptional

07 Sep 2022

Magdalena

Highly recommended

Everything was good about my stay but staff working there made my stay very special

Friends_and_family Family

10/10

Exceptional

02 Mar 2020

kevin

Exactly the experience we wanted, this Riad delivered on every level. From the moment we stepped off the plane we knew we were in great hands. The taxi was waiting and one of team met us to direct us to our accommodation.
We had a suite, our room was big, clean and just perfect. I cannot exaggerate the level of care and attention we received. We also used the Hammam in the Riad

Friends_and_family Friends

10/10

Exceptional

02 Mar 2020

Verified traveler

A small little palace of ur own with a lovely terrace and a indoor pool

Leisure Partner

10/10

Exceptional

20 Feb 2020

Verified traveler

Great customer service. Fantastic location. I really enjoyed my stay at Palais Khum!

Leisure Self

10/10

Exceptional

15 Feb 2020

Verified traveler

Oasis in the Médina

What a wonderful hotel! The service was amazing. From the moment we arrived in the airport (they had a driver meet us there and take us to the hotel for 15usd) we felt very well taken care of. When we arrived at the hotel the staff had us sit and relax in their beautiful atrium with some tea and cookies while they brought our luggage to the room. During this time they give us a brief overview of the city; where to go/not go, eat/not to eat.

Our room was the Berber junior suite, which was so beautiful and quiet. The bed was firm but comfortable and the shower was beautiful.

The terrace is great for a sunbath or to find a nice spot to read. This hotel does serve alcohol so you can have a nice refreshing drink on the terrace as well. Be aware of the cats that roam the roofs. They walk around like the own the place and can be loud at night, however it seems like a norm in the city so I cannot penalties Klum for that.

The only negative I can think of is that the condition of some of the amenities were well used. For example the pool was missing quite a few tiles and the terrace chairs were quite old to the point of being unsafe.

All in all I will be back without a moment a hesitation.

Partner

8/10

Excellent

17 Jan 2020

Verified traveler

Stylish and well maintained property located in medina

Leisure Family

10/10

Exceptional

05 Jan 2020

Zoltan

Beauty and chill

Amazingly beautiful riad, the interiors are super and all the small details are well thought out. It’s a real food for the soul. Location is also great! Rooftop terrace is like a little oasis.

Partner

10/10

Exceptional

30 Dec 2019

Ruth

Perfect Spot in Marrakech

Just spent a fabulous Christmas week at Palais Khum with our adult son. Beautiful rooms, very comfortable beds, wonderful included breakfast and amazingly helpful staff! The location in the old part of the city, the Médina, is the best way to see Marrakech but Palais Khum is close enough to a real street when you want to escape the crazy souks! A perfect location. Highly recommended.

Friends_and_family Family

10/10

Exceptional

30 Nov 2019

Derek

Phenomenal Place to Stay in Marrakech!!

Palais Kuhm is the perfect place to stay when in Marrakech. The staff was phenomenal in both making you immediately feel welcome as well as help with setting up tours or spa treatments. The room was clean and comfortable. And so quiet from the hustle and bustle of the Medina. I would definitely stay here again on future trips to Marrakech

Self

8/10

Excellent

28 Oct 2019

Indira

Lovely Palais Khum

Palais Khum is a lovely Riad tucked away in a side alley, near the Dar el Bacha. The staff were all exceptionally friendly and helpful.
The only negative would be that the room was dimly lit and could have had brighter lighting. Other than that, good food, great location and great hospitality from an efficient staff. The owner was also incredibly helpful with advise on restaurants and bookings, as were Yassin and Annas and others at reception.

Partner

10/10

Exceptional

26 May 2019

Bethany

Royal Treatment at Palais Khum

Palais Khum was an absolutely perfect way to explore the amazing city of Marrakesh on a romantic weekend. From the moment we stepped into the Palais, it was truly like being transported into a different world. We were served mint tea and cookies in a courtyard with a fountain. The room was immaculately clean and full of beautiful Moroccan furniture and art pieces. The wifi was super fast. The bathroom and bed were so comfortable, and the AC was a welcome relief from the hot days. Breakfast is served in a white glove French manner with many made-to-order choices. The Palais also has a restaurant onsite and a café for pastries and gelato. We enjoyed the large indoor pool and adjacent sunning area. The rooftop terrace is huge! We reclined there to listen to the evening call to prayer. Although there are souks steps away and the main square and mosque are less than a 10 minute walk, it is so quiet and peaceful once you step inside the Palais doors. They also have a hammam in the hotel (try it, definitely an experience!) Each area of the hotel is beautiful with amazing attention to detail. But the real treasure is the staff. Every single person, from the front desk manager to the bellhops, restaurant staff and hamman ladies were so welcoming, friendly and eager to please. They answered our many questions, made tour reservations and gave advice. And they spoke several languages fluently! They truly made us feel like royalty (and family). I highly recommend this hotel.

Partner

10/10

Exceptional

26 May 2019

Bethany

Royal Treatment at Palais Khum

Palais Khum was an absolutely perfect way to explore the amazing city of Marrakesh on a romantic weekend. From the moment we stepped into the Palais, it was truly like being transported into a different world. We were served mint tea and cookies in a courtyard with a fountain. The room was immaculately clean and full of beautiful Moroccan furniture and art pieces. The wifi was super fast. The bathroom and bed were so comfortable, and the AC was a welcome relief from the hot days. Breakfast is served in a white glove French manner with many made-to-order choices. The Palais also has a restaurant onsite and a café for pastries and gelato. We enjoyed the large indoor pool and adjacent sunning area. The rooftop terrace is huge! We reclined there to listen to the evening call to prayer. Although there are souks steps away and the main square and mosque are less than a 10 minute walk, it is so quiet and peaceful once you step inside the Palais doors. They also have a hammam in the hotel (try it, definitely an experience!) Each area of the hotel is beautiful with amazing attention to detail. But the real treasure is the staff. Every single person, from the front desk manager to the bellhops, restaurant staff and hamman ladies were so welcoming, friendly and eager to please. They answered our many questions, made tour reservations and gave advice. And they spoke several languages fluently! They truly made us feel like royalty (and family). I highly recommend this hotel.

Partner

10/10

Exceptional

18 May 2019

Imtiaz

An amazing Riad! Would recommend.

Having been to Marrakech a large number of times, we decided to take a few friends with us, to show them some of the magic the city has to offer. Palais Khum was our Riad of choice this time around, it definitely didn't fail to deliver! Its a little oasis in the heart of the medina. It has a pretty sized indoor pool with plenty of seating and lounge areas for the guests. Rooms are large, spacious and AC'd. Perfect for the weekends when the temperature hits 40+. Our two luxury rooms had balcony areas over looking the heart of the riad. Great for a glass of wine :-) Food including breakfast was sublime; we were pleasantly surprised how good it was. This is one our recommended list. Well done team Palais Khum!

Friends

10/10

Exceptional

18 May 2019

Robert

Great staff and service. Enjoyed the included breakfast everyday. Would definitely stay there again.

Leisure Family

10/10

Exceptional

17 May 2019

Verified traveler

This Riad is well kept. The staff are very helpful and attentive. The decor and design of the facility are beautiful. Everything looks much better in person. The online photos don’t do this place justice.

Leisure Partner

10/10

Exceptional

24 Mar 2019

Verified traveler

Attention to detail, great taste, Henry helpful concierge and owner that went out of their way

Leisure Partner

10/10

Exceptional

13 Mar 2019

Verified traveler

We really liked the authenticity of the decoration and friendliness of the staff - they couldn't have done more to make us feel welcome!

Only potential issue is our room was only accessible via the roof terrace which might have been an issue if the weather hadn't have been beautiful!

Leisure Partner

10/10

Exceptional

03 Oct 2018

Catherine

Highly recommended!

Partner

10/10

Exceptional

30 Sep 2018

Adamaris

The Palais Khum was absolutely excellent! The service, the welcoming, the decor EVERYTHING! My suite was room 11, spacious enough & had private patio by the rooftop. Loved their Mint tea! They go above and beyond to assist with dinner reservations, get a taxi to make sure you’re charged the correct amount, and help book excursions. Stefano (Owner/Manager) & staff were incredibly helpful & truly nice! I’ll visit again!

10/10

Exceptional

16 Sep 2018

Andy

This hotel is ideally located, the building is beautiful and restful, the rooms are tastefully decorated in an authentic style with everything you need and most important the staff and management know how to provide a comfortable, efficient but discrete service. I could not recommend it more.

10/10

Exceptional

03 Sep 2018

Tahlee

Hidden Gem

I am very particular about where I lay my head. This place is absolutely beautiful. It feels like a home away from home. The decor is so rich and vibrant. The staff is friendly and extremely accommodating. The the cuisines in the restaurant and cafe are exceptional. And it’s located steps away from the Kings palace. Hands down..... 5 stars. I will certainly stay here on my next vacation back to Marrakech.

Family

10/10

Exceptional

28 Aug 2018

Russell

Wonderful stay!

Everyone was very helpful and attentive. The Palau’s is beautiful inside and the room was extremely nice and large. Dinner and breakfast were very good also. I would stay here again without a doubt.

10/10

Exceptional

09 Aug 2018

rose

style and comfort in the medina

its the perfect location for the souks ..close to all the good restaurants
and super good for taking taxis else where... Gueliz etc
the room had very efficient air con for the heat was extreme this week
about 43c . so to have a full size pool was a real bonus
all the staff were very kind and always smiling [younes and mohammed I do not know all the names I had delicious breakfasts from a
small perfect breakfast menu
they also have very good pastries
I will return to stay in this very nice hotel
the decoration is amazing and the gardens of jasmine and cactus etc is well done
thank you palais khum I have travelled all over morocco and would rate this stay as one of the best

10/10

Exceptional

05 Aug 2018

Emeka

This is an excellent property. The location is perfect. It is a perfect Riad in the old town of Marrakesh. The staff was extremely accommodating and help make the stay comfortable. Omar, Sofein and Yassin were exceptional. The location was clean and was relatively inexpensive...especially given the amenities and location. Next time I am in Morocco, I will be staying here!

8/10

Excellent

01 Aug 2018

Verified traveler

Cute and clean hotel with very friendly staffs.
Good location

10/10

Exceptional

23 Jul 2018

Lisa

Beautiful pool and common areas. Quiet location close to the Secret Garden. Lovely experience.

10/10

Exceptional

14 Jul 2018

Pip

Beautiful Riad, an oasis of style

Everything about this Riad, from late check-in to negotiating a taxi at the end was impeccable. An issue about bedding configuration had to be sorted on arrival, because of a misunderstanding during the booking process (I believed the Royal Suite comprised two bedrooms whereas in fact it was one, plus enormous lounge room. ) The courteous and welcoming Omar smoothly sorted everything even though it was after midnight. The only time we ever seemed to encounter other guests in this spacious Riad was In the elegant breakfast courtyard, where delicious breakfasts were prepared for us at our leisure. The swimming pool is deep and appropriately cool, unlike the hotel chains where the pools are routinely soup-like and unswimmable. The cleaning staff, and the office staff, are hospitable, helpful and discrete. They will assist you with anything you need, from purchasing rail/bus tickets on your behalf to stopping a taxi and stipulating the price so that you never feel that you are being ripped off. The suites are spacious, private and beautifully decorated. The location, within the Medina but helpfully close to driveable roads for the purposes of transport, was excellent. After our stay at the Riad Khum, we moved to a 5 star hotel in the Hivernage district. I did this because I was travelling with my 26 year old son who I thought might have wanted a bit more nightlife. I would not recommend this to anyone, as the Riad far outweighed the hotel in terms of comfort and value.

10/10

Exceptional

18 Jun 2018

Verified traveler

Lovely place to stay. The staff are amazing and so attentive. The only criticism was the spa experience. The girls had not been told that we had booked a whole package and trying to explain to them after every treatment that there was still more to come was a challenge, especially as they were ready to go home! They did a great job though and we enjoyed ourselves. Would definitely recommend .

10/10

Exceptional

20 Apr 2018

Christine

Central, quiet, bright airy hotel in the Medina

Lovely Riad, centrally located to walk easily to the Souks, Jemaa El Fna, Museums and sights the hotel was a haven of peace, quiet and relaxation. We particularly enjoyed the roof terrace which was spacious with separate areas to enjoy an early evening drink. Rooms were very comfortable and nicely decorated in characterful style.

10/10

Exceptional

18 Apr 2018

Verified traveler

Great hotel, ideal location and great service. Room were very comfortable and spacious.

10/10

Exceptional

10 Apr 2018

John

Phenomenal Place

This is a great choice and will not disappoint anyone at all. All of the 11 rooms are spacious and individual. I booked the Royal suite which is sensational. The position of the Palais is exceptional in the better part of the medina and within an easy walk of the spice market and Square. The is a stunning pool, large roof terrace and bar, courtyard dining and not forgetting the Gelato cafe which is a bolt onto this boutique hotel. Above all the staff where so attentive and genuinely went out if their way to help with anything. One last comment even tbough it was full when we stayed there was no noise or feel of people on the premise. I would not hesitate to recommend.

10/10

Exceptional

01 Apr 2018

Judi

You can't improve on \"perfect\"

What a wonderful place to stay--it is positively beautiful, just on the edge of the Medina, and close to a taxi stand, clean as a whistle, food exceptional, and the crew was wonderful--so personable and there was no request that wasn't met with a quick solution. Stephano has done an incredible job restoring this palace. I will never stay anywhere else, and you shouldn't either! Positively an A+.

10/10

Exceptional

17 Mar 2018

GNS333

Exceptional

Wonderful Riad in the Medina. At the edge of Souks and close to the taxi stand. It's about a minute or two walk from the taxi stand to the Riad. Safe neighborhood and there's security post as well near Dar El Bacha. Staff at the Riad are extremely friendly and genuinely wants to make your stay comfortable. We emailed Yassin a few times before our visit and he responded promptly and answered all our questions. We needed to email an urgent document while we were there and Yassin went out of his way to scan and get the document ready for us.

We arranged for a transfer to the Riad from the airport and someone from the hotel was waiting to accompany us to the Riad from the main road. We also arranged for a taxi to take us to a restaurant. Again someone from the hotel accompanied us to the taxi and was waiting for us when we got dropped off after dinner.

There's a restaurant and a cafe at the Riad which has a Moroccan and International menu. Breakfast was included in the room rate and there was quite a good choice for breakfast.

8/10

Excellent

17 Mar 2018

Verified traveler

Pleasant Stay

Very pleasant riad with large public spaces that are beautifully done. The restaurant on site was convenient, the food good, and meant not having to navigate the Medina or surrounding area at night. Room was small, but otherwise fine.

Family

10/10

Exceptional

27 Feb 2018

Thomas

Great Hotel & perfect location

Great Hotel and perfect location. Staff is super nice. Rooms are clean and pretty. Breakfast is decent - noting crazy but a good start into the day.

Partner

10/10

Exceptional

26 Feb 2018

JEROME

Delicefull expérience in Marrakech

Excellent hotel very well decorated with 11 rooms only. Beautiful swimming pool with a lot of charm
People at the desk were more than nice.
Waiters attitude during breakfeast needs to be improved they are not really concerned.

Partner

10/10

Exceptional

11 Feb 2018

Verified traveler

Perfect Riad

The staff were always helpful and friendly. The rooms were spacious and very comfortable. We really enjoyed our stay here!

10/10

Exceptional

10 Feb 2018

Verified traveler

Excellent location; very helpful staff. Spacious rooms.

8/10

Excellent

05 Feb 2018

Elizabeth

Beautiful hotel well located

Gracious and helpful staff. Beautiful hotel tastefully decorated.

10/10

Exceptional

22 Jan 2018

susan

Lovely hotel in a great location in the medina of

Fantastic hotel.Very clean and a beautiful quite and peacefully retreat in busy marrakesh.The hotel staff were very friendly and very helpful.Would definitely recommend this hotel

10/10

Exceptional

22 Jan 2018

Verified traveler

lovely place, perfect location, good food

My sister-in-law and I stayed here for four nights and really enjoyed the hotel. We got really lucky, particularly on the location, since neither of us had been to Marrakesh. Palais Khum is right next to the souks but not so far in that it's a major schlep from where cars are allowed to drop people off -- it's really the best of both worlds. The staff are all very friendly and helpful. The breakfast (described on the website as \"continental\") was quite generous and good. The rooms are beautifully appointed and quite comfortable.

10/10

Exceptional

14 Jan 2018

David

Riad in Marrakech

Lovely hotel with friendly and helpful staff. Were given upgraded room and free transfer back to airport as transfer booked by Expedia didn't materialise. Was family member birthday whilst there and on finding out, a cake and two glasses of bubbly appeared. Would recommend this hotel to anyone.

10/10

Exceptional

26 Dec 2017

Allegra

Peaceful stay in Marrakesh

Beautiful hotel with friendly staff and excellent food. Room was comfortable and shower was terrific. Lovely common spaces and terrace.

10/10

Exceptional

06 Dec 2017

Akash

Excellent hotel and staff! Can't wait to go back!

Amazing staff - very friendly and helpful. The hotel premises were beautiful and quiet, not right in the middle of the noisier parts of the Medina but right on the edge so you can walk there in a couple of minutes. The restaurant on-site is excellent. Loved the Chicken Tajine with Olives and Lemon!

Partner

10/10

Exceptional

18 Nov 2017

a

Beautiful place to stay. The hotel staff welcomed us with hot tea and sweets when we arrived and gave us a tour around the hotel and showed us our room. They helped me exchanged my US dollars to dirgams with no fee. They arranged airport pick up in which we also paid at check out. The rooftop was large and the inside pool area was so beautiful. It was a nice relaxing getaway from the busy streets outside. I wish we had more time to enjoy it, but unfortunately arrived in the evening and had an early morning tour the next day. I would definitely stay here again!

10/10

Exceptional

11 Oct 2017

Marcie

A serene oasis in the medina.

A serene oasis in the medina. This riad is exquisitely decorated with great attention to detail. I was welcomed with mint tea and sweets and given a map with advice on some of the best places to visit. This kind of hospitality continued throughout my stay and I felt very taken care of. Would chose to stay here again if I am ever back in Marrakech.

10/10

Exceptional

21 Sep 2017

Andy

Great hotel, great location in the old town

Great staff always attentive. We were given a mobile phone to use in an emergency. Didn't need it but a great touch to give confidence in exploring a place where there are no road signs. Had a wonderful hamam+massage at the hotel (twice) well worth it. The location was perfect we walked to all the attractions and experienced more this way than if we had taxi'ed. Tip: to do this use a phone/gps device to backup understanding of the tourist maps or download a walking guide to your phone.

10/10

Exceptional

19 Jun 2017

Sarah

The hotel is absolutely beautiful, and in a slightly quieter part of the medina. The staff were all incredibly helpful and friendly, the room was gorgeous, and I am obsessed with the orange blossom bath products provided. Definitely recommend.

Partner

10/10

Exceptional

14 Jun 2017

Verified traveler

Great Hotel in old Marakesh

Friendly staff and very helpful. Hotel is so quiet and peaceful in this busy city

10/10

Exceptional

22 May 2017

Verified traveler

Beautifully decorated and maintained

I stayed one night a week ago, May 17th. Arriving earlier than their posted 2pm check in I was never the less
graciously received and provided with mint tea and a tray of their amazing pastries (with a similar selection in the room as a welcome gift). My room was available by 1:30pm or so. Rose petals everywhere!
Breakfasts were abundant and the subsequent dinner and lunch were delectable.

10/10

Exceptional

05 May 2017

Pearse

Great location to Souks & New Town & eating

Stayed here for 10 yr anniversary for 3 nights - can't fault it. Great, quiet little place tucked away off the busy streets. Very quiet and theres a fantastic terrace to which to view this great city. The staff were excellent, very attentive and nothing was any hassle. The Riad is small and intimate yet you are not cramped - there are around 13 rooms and our was fantastic - they laid out flower petals on our arrival with some pastries and fresh fruit. The pool was used by us on every day and we were the only ones using it - ample enough for a small swim.
The Raid was literally only 15 mins from the main J'emeel Fna square through the winding streets and literally only a 10 min meander to the souks - so location wise it is absolutely perfect - i can honestly say, given some of the reviews, this is way better than we thought.
The big question really is \"would we stay there again\" - and the answer is an absolute yes, would we recommend this Riad, yes absolutely - we can't wait to go back.

10/10

Exceptional

28 Apr 2017

Cecelia L

PALAIS KHUM IS AMAZING BEYOND ALL EXPECTATIONS

Upon arrival we were greeted by Mohammed (Hotel Manager) who sat and welcomed us with traditional tea and biscuits; whilst Haaj took our bags and welcomed us to our suite. We booked the El Bacha suite which we were completely blown away, the hotel was exquisite with an indoor pool, two beautiful court yards, a bar, large roof terrace and café.

Given it was my 30th birthday, myself and 3 other friends had quite a few requests; one of which, my friends arranged a surprise birthday cake which came with a bottle of Prosecco set on a beautifully decorated private table especially for us by the friendly hotel staff. Additionally on our final night we wanted to have dinner on the roof terrace, which Mohammed made happen with the help of his kind staff which set it up beautifully.

The piece de resistance? THE STAFF. Mohammed was exceptional, ensuring our every need was adhered to, he was very helpful advising fantastic places to go and see; and he was also kind enough to give us a room to freshen up in before we departed for the airport. The other staff Haaj, Hassan, Sadiki and Sofian to name a small few of the large team, were incredibly hospitable always greeting us with a smile, organised, had numerous friendly chats/laughs with us, waited on us hand and foot and were extremely generous to us throughout our entire stay.

10/10

Exceptional

17 Apr 2017

Jerry

Excellent inn. Great Staff

The Palais Khum was a fabulous, intimate place to stay in Marrakech. The multilingual staff anticipated our needs and made all arrangements flawlessly. Superb decor, top quality food and and island of peace in a noisy city. I would not stay anywhere else.

10/10

Exceptional

15 Feb 2017

Tariq

Great hotel close to medina and main square

Absolutely stunning Riad located in antique section of the Old Town. Beautifully decorated rooms, each with their own charm and themed decor. Friendly, welcoming staff who will go out of their way to make sure you are happy and comfortable. Lovely breakfasts and great tagines for dinner. You will love it here. Don't hesitate to book.

8/10

Excellent

18 Oct 2016

Sean

Friendly well located hotel

A nice relaxing rihad with friendly staff and great food.

Partner