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Mergellina

Naples · Italy

Via Croce Rossa Chiaia, 4View location

8.6/10Excellent83 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.2/108.2
Condition8.2/108.2
Location2.0/102.0
Neighborhood8.0/108.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mergellina

The Mergellina is located in Napoli. Off site car parking is available. Guests can enjoy a meal at the hotel restaurant. Rooms at the Mergellina. A hairdryer is provided in every room. Smoking is permitted in both the bedrooms and the public areas of the hotel. Please specify when booking.

Other Info. The hotel offers an airport shuttle service. The hotel is pet friendly. A concierge service is provided for guests.

Read more about this hotelShow less

With a stay at Mergellina, you'll be centrally located in Naples, within a 5-minute drive of Lungomare Caracciolo and Diego Armando Maradona Stadium. This hotel is 3.1 mi (5 km) from Via Toledo and 3.5 mi (5.6 km) from Port of Naples.

Make yourself at home in one of the 8 guestrooms featuring refrigerators and minibars. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and bidets. Featured amenities include a computer station, express check-in, and express check-out.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby On bay No elevators Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 7:30 AM - 8:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Secured self parking fee: EUR 15.00 per day
    • Pet fee: EUR 5 per pet, per day
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: EUR 5.0 per night
    • Rollaway bed fee: EUR 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Italian

    French

    Spanish

Nearby attractions

U.S. Consulate General Naples 0.4 km / 0.3 mi
Villa Comunale 0.5 km / 0.3 mi
Lungomare Caracciolo 0.6 km / 0.4 mi
Port of Mergellina 0.6 km / 0.4 mi
Villa Doria d'Angri 1.4 km / 0.9 mi
Naples Aquarium 1.6 km / 1 mi
Palazzo Donn'Anna 1.8 km / 1.1 mi
Piazza dei Martiri 1.9 km / 1.2 mi
Via Partenope 1.9 km / 1.2 mi
Villa Floridiana 1.9 km / 1.2 mi
Diana Theater 2 km / 1.3 mi
Via Chiaia 2 km / 1.3 mi
Sanatrix Clinic 2.4 km / 1.5 mi
Diego Armando Maradona Stadium 2.5 km / 1.6 mi
Piazza del Plebiscito 2.5 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2004
  • Year of most recent renovation: 2013
  • Number of floors (main building): 2
  • Double rooms: 12
  • Apartments: 12
  • Studios: 12
  • Triple rooms: 12
  • Quadruple rooms: 12
  • Family rooms: 12
  • aparthotel
  • MasterCard
  • Visa
Show 26 more facilities & services
  • Maestro
  • Visa Electrón
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Bicycle hire service
  • 24-hour security
  • Air conditioning in public areas
  • Lift access
  • Supermarket
  • Shop
  • Bicycle storage
  • Concierge
  • Newspapers
  • Luggage room
  • Grill/BBQ
  • Café
  • Bar
  • Restaurant
  • Sauna
  • Breakfast
  • Breakfast buffet
  • Windsurfing
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Mergellina

8.6
Excellent
83 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.2 /10
Condition
8.2 /10
Location
2.0 /10
Neighborhood
8.0 /10
Amenities
8.6 /10
50 reviews shown
8/10
Excellent
27 Jul 2026
Jennifer
The hotel is in a great location, near the train station and lots of good restaurants. The morning breakfast was simple, but we still enjoyed it. All of the staff were so lovely and helpful. My only complaint was that the Wifi doesn't work very well.
10/10
Exceptional
23 Jul 2026
Caitlyn
Beautiful hotel. Location was nice and quiet and right near the ocean for all the swimmers. Staff were very kind and helpful with everything. Best stay we’ve had in Italy
10/10
Exceptional
29 May 2026
Vera
The location was excellent and the staff really friendly- especially the staff who serves breakfast :)
Partner
8/10
Excellent
23 Apr 2026
Leonardo
Nice people, good location, all cool. Nothing special but enough for short stay.
8/10
Excellent
09 Apr 2026
Scarlet
Convenient location. Rooms need a do not disturb sign
Self
10/10
Exceptional
11 Oct 2025
Jesus
We loved our stay at mergellina. it was in a very good location. Close to the promenade and close to very good eating establishments. Mr. Onoracio was very funny and made us feel welcomed. Rosaria always had a smile when she made us cappuccino in the mornings. breakfast was a continental breakfast with cappuccino, cornetto, breads coffee, juice etc. will definitely stay here again!
Leisure Family
10/10
Exceptional
04 Sep 2025
Stuart
A well priced hotel. I had a comfortable and large room - I slept well every night I was there. I’ve stayed here 3/4 times over the years and it’s perfectly placed for me. I run to Piazza Plebiscito and back again early. It’s cheap to get a taxi/uber into the centre and walking along the bay is beautiful at sunset.
Business_and_leisure Self
10/10
Exceptional
23 Jul 2025
MARIE FRANCOISE
We had a wonderful experience at Hotel Mergellina. Great location, steps from public transportation, restaurants, the lungo mare. Very quiet hotel, no may rooms, quiet and wonderful staff.
My only suggestion would be to have a better shower for space and water flow.
I would strongly recommend Hotel Mergellina to anyone who wishes to spend a good time in Napoli and I will for sure go back there for my next trip.
Leisure Partner
10/10
Exceptional
23 Jun 2025
Claudia
It was perfect and beautiful and excellent
Friends_and_family Family
8/10
Excellent
09 Jun 2025
Marta
It is a nice spot to spend some time
Leisure Friends
8/10
Excellent
01 Dec 2024
Bintu
Good area
8/10
Excellent
14 Oct 2024
Anne

Hotel Mergellina 5th - 8th Oct ...3 night stay

Check in was late but good as we were guided via phone to the hotel and shown our room on arrival. Hotel is rather dates but has everything you need. Comfortable bedroom and a food shower. Italian breakfast which was adequate for us. Very helpful and friendly staff. They booked a couple of taxis for us to centre and airport.
Hotel a little bit out but we chose that knowing that its in close proximity to Metro
and lovely bars and restaurants in walking distance. Sea front within 5 mins walk. All in all good choice.
Partner
8/10
Excellent
09 Oct 2024
Michael
The property is small and charming. Our room was also small (especially the shower stall), but clean and well maintained. Breakfast was very good. There is a slight disagreement about check-out time. Expedia says 11:00 am; the proprietor says 10:30 am. Its very close to the Lungomare; we had a beutiful walk by Naples Bay.
Leisure Family
10/10
Exceptional
16 Sep 2024
joan
The lady at the front desk was very kind and helpful
Leisure
6/10
Pleasant
29 Jun 2024
Cheryl
Okay, made it work but Would not recommend to others.
10/10
Exceptional
14 Jun 2024
Claire
Lovely hotel. We had a triple room, which was really big and beautifully decorated. Great welcome and wonderful breakfast. Perfectly located for getting around Naples. Mergellina station takes you straight to Naples central (which is walkable), Pompeii and Vesuvius. Highly recommended
Leisure Family
8/10
Excellent
09 Feb 2024
Mariuza
Monica made my stay great. She went out of her way trying to get me a hotel for the second night , since they did not have availability
Self
8/10
Excellent
08 Oct 2019
Eliza

Great value hotel

Hotel staff were friendly and helpful and area was safe!
10/10
Exceptional
19 Jul 2019
Marco

Great stay: July 2019

Terrific location. Courteous and friendly staff, willing to go the extra mile to help. Room 22 was spotless, comfortable and quiet at night. Breakfast between 7 and 9 am. Will definitely go back.
Btw, there is a great pizzeria nearby: 50 Kalo' (try the \"margherita with bufala\"): better than Da Michele's (and no mile-long queue to get in).
Business Self
10/10
Exceptional
08 Feb 2019
Verified traveler
We love it! 👍The room were clean, great breakfast and the hotel is located in a great area.
Friends_and_family Family
4/10
Poor
24 Sep 2012
R &J

Beautiful Napoli????

Hotel was far from everything but still in the city. Hard to find,even the cab driver was confused. No elevator or help with luggage to second floor. Adequate for nights shelter.
Partner
2/10
Poor
01 Jun 2012
Verified traveler

did not actually stay here

I booked this hotel online, and then my plans changed. I called the hotel to change my dates, but no one spoke english and my reservation could not be moved. I was charged for one night as a \"no show/no cancel\".
6/10
Pleasant
14 Jun 2026
Iikka
—————————————————————1111
Friends_and_family Family
10/10
Exceptional
19 May 2026
Aldo Jonathan
La ubicación fue muy agradable, la habitación fue muy cómoda y el desayuno es bueno.
Partner
10/10
Exceptional
12 May 2026
Cedric
Personnel accueillant et propreté 👍
6/10
Pleasant
12 Feb 2026
Per-Erik
Lyhört. Dålig spolning i toa.
Bra frukost
Friends_and_family Family
8/10
Excellent
03 Dec 2025
Ilenia
Cordialità e pulizia. Struttura piccola ma consigliata, c’è un ottimo ristorante sotto all’hotel e anche un paio di parcheggi a pagamento dove lasciare l’auto in tranquillità
6/10
Pleasant
23 Sep 2025
Toshihiko
エアコンの清掃がされていないのか、オンにした途端に咳が止まらなくなった。そのため就寝時はマスクを着用しなければならなかった
Leisure Self
10/10
Exceptional
09 Jun 2025
Giorgio
Personale gentilissimo e premuroso, Hotel pulitissimo, vicino agli imbarchi per le Eolie,super!
Partner
4/10
Poor
09 Jun 2025
Sergio

Desilusão completa

O pessoal é bastante prestativo e agradável, mas as condições do quarto e a manutenção do mesmo deixa muito a desejar
Partner
8/10
Excellent
08 Jun 2025
Leonardo
Hotel bem localizado, de fácil acesso, com ônibus e metrô a uma pequena caminhada. Na própria rua há restaurantes, mercados.
O hotel em si é pequeno, conta com apenas 8 quartos, mas os quartos tem boa estrutura, bom tamanho, com todas as comodidades (frigobar, ar, etc).
Nosso único ponto para a reflexão é a dificuldade que o senhor que nos atendeu e a senhora que serve o café têm para se comunicar. Ainda que estejamos na Itália e devamos aprender o mínimo do idioma local, os anfitriões não falavam nem inglês nem espanhol e durante a nossa chegada tivemos dificuldade na comunicação, mas nos entendemos. E no café da manhã, apenas a Sra Rossi atendendo, há dificuldade do entendimento e organização. Entretanto, isso não desabona a estadia.
Friends_and_family Friends
8/10
Excellent
11 Apr 2025
Monique
Connection WiFi lente
Petit déjeuner inclus
Leisure Family
8/10
Excellent
08 Apr 2025
Veronica
Tutto bene è pulito, viccino a metropolitana e bus
Business_and_leisure Family
2/10
Poor
25 Oct 2024
Gaetan
Je ne recommande pas cet hôtel dans lequel j'ai passé trois nuits difficiles. J'ai vraiment pensé à le quitter après la première nuit.

Positif: la petite dame qui fait les chambres et le petit déjeuner. Très sympa. La proximité de la gare Mergelina et d'un supermarché. Proche du littoral.

Négatif (beaucoup à dire):
Impossible de dormir.
Insonorisation 0/10: on entend tout. Les gens dans le couloir, les portes, la chasse d'eau des autres, le voisin qui se soulage ou se mouche, et aussi l'extérieur avec ses moteurs et klaxons.
Propreté : première douche: le couvercle du siphon qui décolle et qui tourne (donc syphon bouché je suppose). Deux cafards apparus deux heures après la douche. La dernière chasse tirée avant le check-out qui coule le long du mur.
Le petit déjeuner très limité, pas de pain le 3ème jour (c'est une constante italienne, les petits déjeuners ratés).
J'ai montré des photos des cafards au personnel qui m'a informé que ce sera solutionné avec le siphon. Je n'ai plus vu de cafard les autres nuits mais le siphon n'a pas été débouché. Et pas de bac de douche. Douche au sol avec rideau.
Je n'ai pas eu de geste commercial pour ces désagréments. Je conserve les photos et vidéos comme preuves.
Leisure Self
8/10
Excellent
29 Sep 2024
Raffaele
Buona
8/10
Excellent
27 Sep 2024
federico
Hotel con buon rapporto qualità/prezzo con trasporti pubblici molto vicini
8/10
Excellent
19 Aug 2024
Linda
Hotel bien placé, assez joli à l'intérieur, la chambre triple est confortable et la literie est très bien.
L'accueil n'est pas à la hauteur de la chaleur napolitaine. Le petit déjeuner n'est pas digne d'un 3etoiles, peu abondant et de mauvaise qualité.
Nous n'y retournerons certainement pas.
Friends_and_family Family
6/10
Pleasant
10 Nov 2023
Frank
Breakfast without eggs
Leisure Self
10/10
Exceptional
03 May 2023
Donatella
cortesia pulizia e attenzione al cliente giudizio piu che positivo
Leisure Family
10/10
Exceptional
05 Feb 2023
MESCHINI
La Signora che ci ha servito la colazione….magnifica !!!!! Una bella persona!
Leisure Partner
10/10
Exceptional
27 Nov 2022
Regis Marcelo
servizio eccellente
Business Pet
8/10
Excellent
23 Jul 2022
Teresa
Vicina alla metropolitana,personale cordiale e disponibile, buona colazione.Qualche stanza va ristrutturata.
Business_and_leisure Self
8/10
Excellent
27 Jan 2022
Camillo
Struttura in ottima posizione. Si sente molto il rumore dalle altre stanze e dagli appartamenti di sopra. Personale molto gentile e disponibile. Problemi con la portineria spesso chiusa, senza personale. Struttura un po' datata, ma conveniente.
Business Partner
10/10
Exceptional
13 Aug 2019
Márcia

Vou voltar com certeza.

Excelente a estadia, tudo perto, incluindo o mar. Atendimento nota 10.
Partner
8/10
Excellent
28 May 2019
Verified traveler

Sistemazione più che soddisfacente

Hotel pulito, comodo e in ottima posizione. Buona colazione
8/10
Excellent
14 May 2019
Verified traveler
Collocazione favorevole e comoda ai trasporti pubblici
Pulizia e cura nei servizi
La nostra camera con un affaccio su tettoia piena di erbacce.
Leisure Partner
8/10
Excellent
26 Feb 2019
pietro

Ottima esperienza

Ha due passi dal lungomare Caracciolo e vicino alla stazione della linea 2 di Mergellina. Stanze comode e pulite. Personale simpatico e gentile. Da migliorare a mio avviso la qualità e quantità della colazione
8/10
Excellent
20 Dec 2018
Verified traveler
consiglierei di migliorare la presentazione della colazione: siamo a Napoli! non può mancare la pasticceria classica napoletana appena sfornata quale sfoglie con o senza crema e cornetti ripieni non scongelati.
8/10
Excellent
21 May 2018
Verified traveler

Grazioso hotel

In linea con le recensioni lette e quindi con le nie aspettative. Servizi e confort di un hotel 3 stelle, pulito e senz fronzoli.
10/10
Exceptional
04 May 2017
Verified traveler

Ottimo Albergo a due passi dal mare

E` stata una bellissima esperienza -
Trovato una struttura ben attrezzata e il personale dell'Hotel molto disponibile.

Location & surroundings

Mergellina
Via Croce Rossa Chiaia, 4, Napoli, Italy

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Mergellina

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