Pinto-Storey Hotel

Italy , Naples
NAPOLES, Via Giuseppe Martucci, 72
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50 reviews shown

8/10

Excellent

15 Dec 2025

Francesco

Great location, polite staff very nice room.

Business Self

8/10

Excellent

06 Nov 2025

Patrick

This is a character hotel. Well it is not really a hotel as it is on the fourth floor. Bathroom nice but bizarre. Furnishings in the room need renewal. Hot water was only warm

8/10

Excellent

23 Oct 2025

Kerry

Limited breakfast

8/10

Excellent

08 Sep 2025

Marcelo

Enjoying Napoli

Great location, a few steps from Metro station… supermarket across the street… very friendly staff… very spacious room

Partner

6/10

Pleasant

13 May 2025

Phyllis

Host was great for being his first month. Very accommodating kind and pleasant.

Leisure Family

10/10

Exceptional

12 May 2025

Tenio

Nice hotel in a good area

Leisure Family

8/10

Excellent

04 May 2025

Irene

Great location

Spacious clean room, great location convenient for everything. The room is advertised as having air conditioning, but in the beginning of May we were told it’s too early to turn it on. Indeed the weather was pleasant enough, but the street is too noisy to sleep with an open window, it’s impossible. You have nice quality windows to stop the noise, you must allow aircon so people can make use of them. Would be 10 out of 10 otherwise.

Partner

10/10

Exceptional

16 Nov 2024

Verified traveler

Lovely small hotel. Elevator. Room and bathroom both very nice. Wonderful part of town. Bus 128 will take you to the ocean front. Piazza Amadeus Metro station is steps away from the hotel. Very safe for older solo female traveler.

Self

10/10

Exceptional

19 Aug 2024

Maria

Good position

Leisure Self

8/10

Excellent

08 Jul 2024

Gary

Construction made for noise during the day

Business

10/10

Exceptional

06 Jun 2024

Coulter

This was an excellent base for exploring Naples - lots of great restaurants close by, and easy access to other parts of the city with the Metro stop just across the square.

10/10

Exceptional

28 Jun 2023

Phil

Very charming cute little hotel in a great quiet laid back area of Napoli.
The hotel is right next to a metro station which made it very easy to navigate around the area with the hotel as a base.
It was a little confusing finding it though when arriving as one would think that the hotel is the entire building shown in the listing pictures, but it only encompasses the 4th floor of the building.
The staff was very nice & incredibly helpful, even booking an early morning taxi for us to the train station.
I highly recommend this hotel.

Leisure Partner

10/10

Exceptional

17 Jun 2023

David

Very good

10/10

Exceptional

23 Oct 2022

Claude

This small and affordable boutique hotel is a hidden gem.

Business Self

10/10

Exceptional

18 Apr 2022

Flavia

Great location, o e of the best in Naples. Close to underground and shopping area. Safe and clean. Historic building.Highly recommended.

Leisure Family

8/10

Excellent

05 Jun 2019

Pedro Antonio

Good cousy hotel in Nice area.

Cousy hotel, in Nice area, good service.

Partner

10/10

Exceptional

07 May 2018

christopher

Food heaven

A lovely trip with loads to see and do, Pompey was amazing and the food in Naples was stunning .

Partner

6/10

Pleasant

18 Oct 2017

Mark

NOT SO HOT!

The Pinto Stoey is in a great location, close to the train station, close to shops, and an easy cab ride to other areas and an easy walk to the water. The location is difficult to find as it is identified only by a small plaque near the door. There is NO parking if you are in a car and it is almost impossible to drop off luggage or passengers on the congested street. Our room was very nice with a city view and the bed was comfortable. The breakfast was great and the cappuccino was excellent. The big problem was that there was almost no hot water! We asked about this several times. We were told by one staff member that it would be fixed...but it was not. Another staff told us we had to run the water longer to get hot water. That did not work either. There was no solution offered and no discount provided.

Partner

8/10

Excellent

11 Oct 2017

Daniel

Charming boutique hotel with issues.

Nice, very small & clean hotel, friendly staff, close to Naples Metro. Cons: hot water supply erratic (Check with hotel before booking to find out if hot water heater has been repaired), breakfast charges extra, few places to eat nearby without go up/down steep streets or steps.

8/10

Excellent

28 Sep 2017

Verified traveler

Great location for Naples, not in the unsafe areas. Too bad the hot water only lasted 10 seconds.

8/10

Excellent

25 Aug 2017

Linda

Nice boutique hotel away from tourist area

My husband and I have now stayed here twice.
It is one of the original Naples hotel-1887- and has 14 rooms only on the 4th & 5th floor of the building. They have a small elevator.
Staff is great-very accommodating. The hotel is spotless with new updated bathrooms.
Best part is that it is located in a residual area, not in a tourist area. The real flavour of Naples surrounds you!

8/10

Excellent

03 Jul 2017

mark

Naples cheapie

Fantastic location right outside Amodeo metro. Easy to get to from Garibaldi (Naples central station) which links with airport alibus. Room super clean and new in retro style. Wifi good. On 4th floor of big old palace style building. Price was good and I felt it was good value. Lovely to walk from the hotel up towards the city through the trendy streets of Chiara.

8/10

Excellent

04 Oct 2015

Verified traveler

Nice area

Five days of comfort in a good safe area. Handy to station and many places to eat and sights in and around Piazza Amadeo.
Comfortable roomy clean accomodation and friendly staff, though the shower was a bit leaky.

Partner

8/10

Excellent

18 Sep 2015

Verified traveler

Good hotel in excellent location

We booked a standard room and were pleased with the room for the money we paid. The only negatives were that when showering you had to be careful with the shower curtain otherwise it was easy to flood the bathroom. The other minor problem was the breakfast/bar room was being built next to our room and there was some noise at 8am with workers. The room was clean and the location of the hotel is excellent. In the same street as the hotel there is a mini supermarket, several eateries and the metro and buses are very near. It is easy to walk from the hotel to the centre of Naples. We felt safe at all times. The staff were always pleasant and helpful.

Partner

10/10

Exceptional

31 Aug 2015

Verified traveler

Really Nice Hotel!

The hotel is really nice, clean, close to the subway station and a lot of good restaurants! The rooms are really spacious and well presented. The staff was always kind and available for information.

6/10

Pleasant

08 Aug 2015

Jennifer

Nice room, poor service, good location.

Service wasn't great. Very poor wifi. Neighbourhood was nice and less sketchy than downtown. It was a 2 minute walk from Amemdo metro station. Room was awesome though.

Partner

6/10

Pleasant

12 May 2015

dan

Hotel ? no - more like a bed and breakfast.

I arrived at the hotel to be greeted with a building site, no bar, no lounge nowhere to relax, or have meals ( breakfast ) even if i wanted. To make things worse, the booking system, via hotels.com or the hotel itself had allocated a single room, despite me having booked, and had confirmed. The single room was dark, had a tiny bed and was very uncomfortable, ( Im 6ft 4ins which is why i booked at extra cost a double ) The manager wasnt available for a day or so and when i did manage to speak with him there were no other room available the 3rd may, 6 days into my stay.Had i had known there was building work going on and less than the faclites i was sold, i would not have booked it, as i paid for a hotel, not a bed and breakfast, which it was. I will be going back to Naples a few more time this year, the hotel pinto story will not be oin my list and ill seriously considier using hotels.com until i get reply to my e mail asking them to investigate what happened

6/10

Pleasant

02 Apr 2015

Verified traveler

Lovely hotel in exclusive neighborhood

Hotel Pinto is in an exclusive neighborhood in Napoli. While the entrance is on the fourth floor of the building, requiring carrying your luggage in a lift, once you arrive the staff is friendly, fluent in English and very helpful. The rooms have an old world quality to them but the windows open to balconies, the bathrooms are comfortable and the beds are delightfully firm. Oscar, who is at the desk is a wonderful introduction to the city.

Family

8/10

Excellent

17 Mar 2015

Verified traveler

Good value

Great location essentially adjacent to the Amadeo Metro stop. Clean and quirky and overall a good value.

Partner

8/10

Excellent

29 Jan 2015

Debbie

Hotel is in a nice area near to the sea

The hotel was very clean. The catering staff were very helpful and very attentive. The mature lady on reception only speaks Italian so it was very hard to communicate and to get any information. There are many shops and restaurants nearby and a metro station. The harbour is nearby for anyone going on a cruise and also many restaurants by the sea and parks for the family to enjoy. Major works are taking place to refurbish the park and rail works are taking place too this should all be complete by the summer. When you arrive at the airport there is an Alibus to take you to the harbour.

8/10

Excellent

04 Jan 2015

Laurence

A pleasant walk from the middle of Napoli

Great hotel for a stay in Naples. Good neighborhood and a reasonable walk to sites. After a request the desk clerk found us a lovely restaurant for New Year's Eve, when we needed the help.

Partner

8/10

Excellent

09 Oct 2014

Steven

Nice location, okay service

Hotel is in a pleasant neighborhood, convenient to train. It 's a good value & pleasantly appointed. Complaints were small, but prevent a 5-star rating: there was no working A/C since the hotel turns it off on Sept. 30 despite rather warm weather in Oct. ; evening desk attendant who spoke English was missing for a good bit of time; a 2nd attendant gave us incorrect information about our airport transfer, which conflicted with what the first (correct) attendant told us. Still, staff was pleasant & we enjoyed our stay. Naples is great!

8/10

Excellent

26 Sep 2014

jeanie

Where you need to be in Naples.

We had an exceptionally large room, I think. The view was lovely but the afternoon sun, hot. The room was quickly cleaned and ready by the time we returned from breakfast at a nearby cafe. The shower wa a bit tight but we expect that in an old hotel. The neighborhood has a plethora if good restaurants within a short walk.

10/10

Exceptional

22 Oct 2013

Elizabeth

Pinto Storey

I recently stayed at the Pinto-Storey for three nights on my first ever trip to Napoli. Being unfamiliar with the city, I really had no idea what to expect about the location. I liked that it was away from the more hectic Centro Storico area but easily reachable by the metro from other parts of the city. It was close to many restaurants and also to a funicular. The hotel itself was very well maintained and had a nice breakfast area. The room was very clean, and though it was small, I didn't feel cramped. The staff was very pleasant. I would return to this hotel.

8/10

Excellent

20 Oct 2013

greg

Quality hotel for a reasonable price near Amadeo

A bit on the edge of the Chiaia district, the hotel is convenient to the Amadeo metro. Not outstanding, but pretty good all around. The value is really strong here, though there are little in the way of amenities for service and I would advise always getting your breakfast outside somewhere else,

Partner

4/10

Poor

17 Jun 2013

MIT

nightmare front desk

Very atmospheric hotel in the heart of Naples, near buses and metro. But the front desk people were horrible. I pointed out that the single bed at 80cm wide was rather narrow and got a lecture on bed sizes but not a word of regret or acknowledgement that the bed was too small for the space allowed for it - indicating that the more usual 90cm wide single bed had been designed into the room. Several other reviews mentioned being caught out when paying by credit card and not realising that the hotel converted local euros to a home currency, charging commission along the way. The same happened to me and I had to really stand my ground to insist on the transaction being redone in euros. Finally, friends and relatives calling the hotel to speak to me or leave a message were told I did not exist and was not a guest - quite embarrassing that one.

8/10

Excellent

25 Apr 2013

Holiday couple

Great location

The staff are very friendly , helpful and very welcoming . The hotel is in a great spot close to the metro and funicular, in a safe area of Naples. The rooms are very clean, smallish but adequate. However, the beds are extremely hard and the bathroom facilities are small, the shower curtain did not make keeping the water in the very small shower cubicle easy. If you were tall and / or large you would have difficulties. Breakfasts are typical Italian fare, pastries and coffee. It is reasonable value for money.

Family

8/10

Excellent

21 Jul 2012

Laura

Great location, good price

I stayed in the Pinto Storey Hotel in Napoli for 4 nights: great location, across from the subway entrance (same line going to Napoli Centrale) and 1 block from Via de Mille (with all the fancy stores). THe room was very tinny but the balcony facing the Napoli bay and the Vesuvio was amazing. Only problem: the AC from the room next door was on my balcony and when on, the hot air was blowing up into my room... too bad....

Family

10/10

Exceptional

25 Sep 2011

Kay

Fantastic base in Naples

The Pinto Storey looks fabulous from outside and within. The room was spacious and well appointed, good size bathroom, and our room had two balconies, one with fabulous views over the piazza. My only minor criticism was breakfast could have been a little better considering the quality of everything else. Good location very close to the metro and funicular.

Partner

8/10

Excellent

03 Nov 2010

Fiona

Problem resolved

Check in was fine, but when I got to my room I was very disappointed to find that the bathroom smelt mildewy and there was quite a lot of mould in the shower, on the tiles and the surrounds, also the toilet wouldnt flush. As it was quite late I left it that night but spoke to the staff in the morning. They moved me to another room which the bathroom was fine in. All in all my stay was good, the hotel was well located for my needs and good value for money.

10/10

Exceptional

04 Jun 2025

Erik

Otroligt bra hotel, med underbart läge, städ varje dag och fin service! Rekommenderar verkligen <3

10/10

Exceptional

23 Mar 2025

Doreen

Wir hatten ein wunderschönes Zimmer, sogar mit abgetrenntem Sitzbereich und Blick über die Dächer des Viertels bis zum Meer. Morgens bekamen wir Frühstück ins Zimmer, das Personal war sehr nett und das Zimmer war sehr sauber.
Außerdem ist die Lage perfekt. Chiaia ist etwas ruhiger als die Innenstadt, aber es gibt tolle Restaurants und Bars und die U-Bahn war nur 3 Minuten zu Fuß entfernt (1-2 Sationen zum Zentrum und direkte Anbindung nach Pompeji).

Leisure Partner

8/10

Excellent

21 Nov 2024

Gabriela

Limpeza surpreendente

Quarto muito bom, bastante amplo e confortavel. Excelente limpeza, uma grata surpresa! Foi possivel fazer nosso checkin pouco tempo antecipado, facilmente. Chegamos em um domingo e como o predio é residencial e comercial, sua porta de acesso estava fechada, nao sabíamos se estavamos no local correto pq nao tinha ninguem na entrada. Alguem de repente abriu a porta principal sem falar conosco e nao haviamos nos atentado que o hotel fica no 4o andar, por isso ficamos procurando aonde deveriamos ir. Sugiro colocar informações gerais logo no piso terreo, mas isso nao foi um problema. Tem servicos, mas a aparencia é de airbnb, oq tbm nao foi um problema.

Partner

8/10

Excellent

20 Dec 2023

Rosalia

B&B pulito e in posizione centrale. Metro (linea 2) di fronte. Personale gentile. Consigliato

Leisure

8/10

Excellent

24 Nov 2023

Somaya

The best

8/10

Excellent

24 Jun 2023

Betty

Was kind of hard to find, would have helped if we knew it was on the 4th floor of the building.

Partner

10/10

Exceptional

25 Mar 2023

Ingemar

Nice hotel and area

Very nice hotel in classic style in the old city, close to amenities.

Partner

10/10

Exceptional

25 Mar 2023

Maria

Väldigt fint hotell med kanonläge, rent och fint rum. Trevligt bemötande. Rekommenderas varmt.

Partner

10/10

Exceptional

06 Mar 2023

Reinier

Netjes, schoon, uitstekende locatie

We hebben met 2 kinderen (17 en 14 jaar) overnacht in het Pinto Storey Hotel (4 nachten). Het is een heerlijk rustig hotel in een goede buurt, 3 minuten lopen van het metro station 'Piazza Amedeo'. Er zijn voldoende restaurants in de buurt. De kamers zijn ruim en keurig netjes. Het is prettig dat er een minibar in de kamer aanwezig is. De kamer van de kinderen was iets kleiner maar ruim genoeg.

Friends_and_family Family

8/10

Excellent

17 Aug 2022

Pia

Das Zimmer war sauber und ordentlich und der Mitarbeiter sehr freundlich und zuvorkommend. Nach kurzen Problemen mit der Einstellung der Klimaanlage konnte uns geholfen werden und das Zimmer war angenehm.

Leisure Friends