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TownePlace Suites Carlsbad

Carlsbad Caverns National Park - NM · United States

311 Pompa St.View location

9.2/10Excellent292 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood8.8/108.8
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About TownePlace Suites Carlsbad

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area. A complimentary buffet breakfast is served daily.

Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 94 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops.

Wired and wireless internet access is complimentary, while 46-inch flat-screen televisions with satellite programming provide entertainment. Conveniences include phones, as well as microwaves and coffee/tea makers. Distances are displayed to the nearest 0. 1 mile and kilometer. Living Desert State Park - 0. 3 km / 0.

2 mi- Carlsbad Dog Park - 0. 9 km / 0. 6 mi- Carlsbad Museum & Art Center - 1 km / 0. 6 mi- Lake Carlsbad Recreation Area - 2 km / 1. 2 mi- Carlsbad Water Park - 2. 5 km / 1.

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6 mi- Riverwalk Recreation Center - 2. 7 km / 1. 7 mi- Lamont Street Park - 2. 7 km / 1. 7 mi- Lake Carlsbad Golf Course - 3. 2 km / 2 mi- Carlsbad Medical Center - 5. 9 km / 3. 7 mi- Eddy House - 6.

2 km / 3. 9 mi- Pecos River Flume - 6. 4 km / 4 mi- Living Desert Zoo & Gardens State Park - 7. 4 km / 4. 6 mi- Brantley Lake State Park - 27. 6 km / 17. 2 mi- Carlsbard Community Theatre - 29.

4 km / 18. 3 mi- Carlsbad Caverns National Park - 32 km / 19. 9 mi. The preferred airport for TownePlace Suites by Marriott Carlsbad is Carlsbad, NM (CNM-Cavern City Air Terminal) - 8. 6 km / 5.

3 miLocated in Carlsbad, TownePlace Suites by Marriott Carlsbad is in the business district, a 3-minute walk from Living Desert State Park and 13 minutes by foot from Carlsbad Museum & Art Center. This hotel is 1. 3 mi (2. 1 km) from Lake Carlsbad Recreation Area and 1.

7 mi (2. 7 km) from Riverwalk Recreation Center.

When you stay at TownePlace Suites by Marriott Carlsbad in Carlsbad, you'll be in the business district, within a 5-minute drive of Carlsbad Museum & Art Center and Riverwalk Recreation Center.

This hotel is 1.3 mi (2.1 km) from Lake Carlsbad Recreation Area and 1.9 mi (3 km) from Carlsbad Water Park. Make yourself at home in one of the 94 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops.

Wired and wireless internet access is complimentary, while 46-inch flat-screen televisions with satellite programming provide entertainment. Conveniences include phones, as well as microwaves and coffee/tea makers. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The seasonal pool will be open from January to December.
    • Pool access available from 10:00 AM to 10 PM.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Optional fees
    • Uncovered self parking fee: USD 2.99 per day
    • Pet deposit: USD 100.00 per stay
    • Pet fee: USD 100 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Spanish

Nearby attractions

Carlsbad Dog Park 0.9 km / 0.6 mi
Carlsbad Museum & Art Center 1 km / 0.6 mi
Lake Carlsbad Recreation Area 2.2 km / 1.3 mi
Carlsbad Water Park 2.5 km / 1.6 mi
Riverwalk Recreation Center 2.7 km / 1.7 mi
Lamont Street Park 2.7 km / 1.7 mi
Lake Carlsbad Golf Course 3.2 km / 2 mi
Walter Gerrells Performing Arts and Exhibition Center 5.2 km / 3.2 mi
Carlsbad Medical Center 5.9 km / 3.7 mi
Eddy House 6.2 km / 3.9 mi
Living Desert Zoo & Gardens State Park 7.4 km / 4.6 mi
Brantley Lake State Park 23.7 km / 14.7 mi
Carlsbard Community Theatre 29.4 km / 18.3 mi
Carlsbad Caverns National Park 32 km / 19.9 mi
Lechuguilla Cave 42.1 km / 26.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 94
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Laundry service
  • Hotel safe
  • Lift access
Show 16 more facilities & services
  • Newspapers
  • Clothes dryer
  • Grill/BBQ
  • Restaurant
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • Sun loungers
  • Parasols
  • Children playground
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    TownePlace Suites Carlsbad

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2

    Photos are not available for this room type.

    TownePlace Suites Carlsbad

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    TownePlace Suites Carlsbad

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double beds • 2 BedroomsSUI.H6-2D
    SUITE Accessible Two Double bedsPhoto unavailable5 photos

    TownePlace Suites Carlsbad

    SUITE Accessible Two Double beds

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 44 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable12 photos

    TownePlace Suites Carlsbad

    SUITE KING BED ONE BEDROOM

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    44 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Shower
    • Bathroom
    • Toaster
    • Disability-friendly bathroom

    Facilities with extra charge

    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Housekeeping
    • Dishwasher
    • Satellite TV
    • Desk
    • Toiletries
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 5 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable17 photos

    TownePlace Suites Carlsbad

    STUDIO KING SIZE BED

    Room photos

    17 photos

    Room overview

    Smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Toaster
    • Bathroom
    • Shower

    Facilities with extra charge

    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchenette
    • Internet access
    • TV
    • Wi-fi
    • Toiletries
    • Desk
    • Satellite TV
    • Dishwasher
    • Housekeeping
    • Hairdryer
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    TownePlace Suites Carlsbad

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    TownePlace Suites Carlsbad

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM Accessible • 1 BedroomSUI.B1-H6
    SUITE ONE BEDROOM AccessiblePhoto unavailable4 photos

    TownePlace Suites Carlsbad

    SUITE ONE BEDROOM Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS Accessible • 2 BedroomsSUI.B2-H6
    SUITE TWO BEDROOMS AccessiblePhoto unavailable5 photos

    TownePlace Suites Carlsbad

    SUITE TWO BEDROOMS Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 5 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable13 photos

    TownePlace Suites Carlsbad

    STUDIO TWO QUEEN BEDS

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Toaster
    • Disability-friendly bathroom
    • Bathroom
    • Shower

    Facilities with extra charge

    • Direct dial telephone
    • Housekeeping
    • Dishwasher
    • Satellite TV
    • Toiletries
    • Wi-fi
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchenette
    • Internet access
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    TownePlace Suites Carlsbad

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-2

    Photos are not available for this room type.

    TownePlace Suites Carlsbad

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    TownePlace Suites Carlsbad

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 44 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable13 photos

    TownePlace Suites Carlsbad

    SUITE TWO DOUBLE BEDS

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    44 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Oven
    • Toaster
    • Disability-friendly bathroom
    • Shower
    • Bathroom

    Facilities with extra charge

    • Individually adjustable air conditioning
    • Housekeeping
    • Dishwasher
    • Satellite TV
    • Toiletries
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    TownePlace Suites Carlsbad

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 1 BedroomSTU.H6-2Q
    STUDIO Accessible-Two Queen BedsPhoto unavailable7 photos

    TownePlace Suites Carlsbad

    STUDIO Accessible-Two Queen Beds

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    TownePlace Suites Carlsbad

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about TownePlace Suites Carlsbad

9.2
Excellent
292 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
8.8 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
Melissa
fast check in - friendly staff
Partner
10/10
Exceptional
05 Jul 2026
Roberta
Excellent experience!
Friends
10/10
Exceptional
19 Jun 2026
Hillary
This property was very well maintained. Staff were very friendly and knowledgeable. The complimentary breakfast was delicious with lots of options for everyone.
Family_with_children
10/10
Exceptional
17 Jun 2026
Shelley
The staff was amazing, clean rooms, the property was very well maintained. The breakfast was delicious. This was our first stay at TownPlace Suites by Marriott and all I can say is it wont be the last. Thank you for a very pleasant stay
Friends_and_family Family
10/10
Exceptional
05 Jun 2026
Chasnie
We stayed here after hiking Carlsbad Caverns and one of our favorite places to stay on our trip. The rooms were incredibly clean, spacious, and staff was great. Great location! Easy to walk to couple fast food options, but close to everything. Good food options nearby, easy to drive to and out of here.
Family_with_children
10/10
Exceptional
02 Jun 2026
Kerri
Our only negative comment is that our room was not cleaned in our two night, three day stay
Partner
8/10
Excellent
27 May 2026
Teresa
The suite was excellent. The sofa bed left a lot to be desired, and that is why I deducted one star. Service was great. Breakfast was so-so - typical buffet fare.
Friends_and_family Family
8/10
Excellent
26 May 2026
Tashyna
Kids enjoyed
8/10
Excellent
01 May 2026
Gaurav
Good clean property. Breakfast options were limited.
Partner
10/10
Exceptional
23 Apr 2026
Matthew
Very nice sized room
Self
10/10
Exceptional
17 Apr 2026
Sharee
The breakfast menu was one of the best breakfasts I've ever had at a hotel, my family loved it, I loved it and our room was amazing! The staff was all friendly unfortunately the pool is not heated but my kids still had a great time even in the middle of March it was still warm enough during the day to swim
Family_with_children
10/10
Exceptional
05 Apr 2026
Hetal
So grateful this hotel had 2 rooms available last min. Very neat and clean.
10/10
Exceptional
27 Dec 2025
Venkata
Breakfast menu was fresh and the kitchen needed what we wanted to cook
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
Heidi
The hotel is very clean and had comfortable beds. We had a 2 room suite and the space was quite ample.
Friends_and_family Friends
10/10
Exceptional
10 Nov 2025
Lynne
Breakfast was great and when I discovered a broken hair dryer in my room they promptly replaced it.
10/10
Exceptional
24 Oct 2025
Jeffrey
Everything about my stay was great. No issues. Very clean, tidy, my room had a kitchen which was very clean. This is my go to hotel in Carlsbad.
Friends_and_family Family
10/10
Exceptional
10 Oct 2025
Manton
Great experience!
Business Self
10/10
Exceptional
10 Sep 2025
David
Very nice, newer hotel with a nice pool and breakfast.
Leisure Family
10/10
Exceptional
01 Sep 2025
Sam
Nice hotel, no issues. Would stay again
10/10
Exceptional
09 Jul 2025
Melinda
There was nothing I could complain about, because every thing is excellent at this place.
Leisure Family_with_children
10/10
Exceptional
02 Jul 2025
Colton
Very clean, nice pool, outdoor grills.
Friends_and_family Family
10/10
Exceptional
31 May 2025
Michael
Close to the surrounding sites such as Carlsbad Caverns.
Leisure Family
10/10
Exceptional
28 Apr 2025
Danielle
Everything was amazing.
Business_and_leisure
10/10
Exceptional
28 Apr 2025
Danielle
Everything about this property was amazing, from staff to cleanliness and location. The pool is outdoors and not heated, but it was warm enough outside to not matter. Breakfast was amazing with lots of options, even for the kiddos.
Business_and_leisure Family_with_children
10/10
Exceptional
02 Apr 2025
Dianne

Spacious room, very clean and friendly service.

Great hotel for family vacation. Lots of room in two bedroom suite, each with king beds. Two bathrooms and comfortable living room and kitchen. One of the cleanest hotels I have stayed in and front desk staff very nice. Breakfast was good. The front desk clerk gave us three great dinner recommendations.
Friends_and_family Family
6/10
Pleasant
21 Mar 2025
Steven
Next to a diesel generator running all night. Super loud. Avoid 124.
Business
10/10
Exceptional
04 Mar 2025
Rachael
Love the remodel! Awesome place to stay.
Business_and_leisure Family
10/10
Exceptional
31 Jan 2025
Regina
The staff were really friendly. The rooms were clean.
Leisure Partner
10/10
Exceptional
04 Oct 2024
Verified traveler
The lady at the front was so nice, this location has two large bbq areas by pool so got to cook steaks while kids swam. Very cozy room
Leisure Family_with_children
8/10
Excellent
11 Jul 2024
Megan
Clean. Excellent breakfast. Helpful staff. Hard beds.
Friends_and_family Family
10/10
Exceptional
09 Jun 2024
Eduardo
Hotel was located in convenient location, close to restaurants and shopping area. Room was clean and specious, comfortable beds, good variety for breakfast, nice and friendly staff. Total recommend for family travel vacation or business.
Leisure Family
10/10
Exceptional
04 Jun 2024
Roseanne

Great Stay!

Lovely stay…excellent room & staff very efficient and friendly
Partner
10/10
Exceptional
14 May 2024
Pamela
Nice property.
4/10
Poor
11 May 2024
Joseph

Not a great stay

Hotel was dirty, food and mess and bugs were in the room when we checked in. Avoid.
Friends_and_family Family
8/10
Excellent
22 Mar 2024
LaDonna
Our stay was wonderful. The only issue was there was a family that let their children run up and down the hallways late at night but this is not the hotel’s fault. Enjoy our stay!
Friends_and_family Family
10/10
Exceptional
21 Mar 2024
Todd
Clean and new friendly staff
Leisure Family_with_children
10/10
Exceptional
20 Mar 2024
Marlene
Very CLEAN, well cared for property with professional, courteous and helpful staff. After traveling and staying in disappointing hotels for a week this one was just what we needed. We will stay again when in town. Great job to the managing staff !
Business_and_leisure Partner
2/10
Poor
15 Mar 2024
Andrew J

Poor at best

The kitchen was nit as advertised and barely equipped. The sink was backed up and we needed to have the staff come in and unclog the garbage disposal. The shower hand mold and mildue above the 6.5 foot mark. The beds were marginal at best. The front desk staff said they would comp us bouns points for the inconvenience and that never happed. Dont waste your time and money. Their are plenty of other places to stay
Friends_and_family Family
8/10
Excellent
21 Feb 2024
Christine
Heating system moved to extremes and didn’t stay at set point
Leisure Friends
10/10
Exceptional
25 Nov 2023
Sandra
Loved the location and convivence to both Carlsbad Caverns and Guadalupe Mountains Nation Park. The room itself was a great size with a full kitchenette. Refrigerator, dishwasher, microwave, 12 cup coffee maker, and 2-burner top made it very easy to have meals in our room after long days of hiking. Bathroom was a great size, closet had great shelving and storage.
Leisure Partner
10/10
Exceptional
20 Nov 2023
sheila
Breakfast was good however they need more staff to assist. She wRoom was ok, however not fully cleaned and
10/10
Exceptional
15 Oct 2023
Verified traveler

Spacious and updated!

Our room was big and very nice. We loved the table, chair& kitchen. We loved having the gym open 24 hours. The breakfast offered many choices.
Friends_and_family Family
10/10
Exceptional
25 Sep 2023
Barbara
Enjoyable stay and to everything.
10/10
Exceptional
24 Sep 2023
Katie
Amazing customer service! We were greeted by the assistant GM when we checked in. He told us everything that was going on in the area. He was so welcoming and friendly. The room was clean and comfortable. The air worked perfect. We had no issues. Definitely will stay again if we are in this area
Partner
8/10
Excellent
24 Sep 2023
YASMIN
The room I requested with a king bed was not available, and the room was a little worn down.
Business
4/10
Poor
15 Aug 2023
Kristi
NOT HOT TUB as advertised!!!
Leisure Family
10/10
Exceptional
14 Aug 2023
Bronwen

Carlsbad weekend trip

The hotel was nice, clean comfortable rooms. Shower was great. Beds and pillows were comfy. The breakfast was delicious and good variety of choices. The dining area was well kept and the patio was nice and inviting. This was a nice stay and I will definitely come back! The staff was friendly and helpful and accommodating.
Friends_and_family Family
8/10
Excellent
14 Jul 2023
Shirley
We enjoyed our stay. The children and grandchildren enjoyed the pool and breakfast bar.
10/10
Exceptional
17 May 2023
CYNTHIA
Nicely maintained. Friendly staff.
Leisure Family
10/10
Exceptional
29 Apr 2023
Deborah
The front desk staff we all very friendly and helpful!
Business Self
10/10
Exceptional
15 Apr 2023
Margaret
Spacious room and vathroom, breakfast was wonderful, quiet (the way our room was positioned, the bed was farthest from door and shielded by the kitchenette and bathroom. The noise buffer was great). We would easily stay here again.
Leisure Partner
4/10
Poor
28 Mar 2023
Margaret
The property is great but the beds are absolutely AWFUL! We ended up leaving after one night because the bed was so uncomfortable. It was hard and lumpy and literally did not sleep more then a couple of hours. Unfortunately, because we booked through Expedia getting a refund on the 2nd night is doubtful. The facility and grounds are fantastic. The room itself was very spacious and comfortable. The breakfast was also very good. Too bad the beds were so miserable.
Leisure Partner
10/10
Exceptional
03 Mar 2023
Kathryn

Spacious and clean

Spacious and clean and very friendly staff
Friends_and_family Family
10/10
Exceptional
01 Mar 2023
Margo
New and clean rooms.
Leisure Partner
10/10
Exceptional
12 Feb 2023
Ricky
Clean and well maintained
Leisure Family
8/10
Excellent
28 Jan 2023
Verified traveler
I truly thank the cleaning crew they always worked hard and thoroughly
Business
10/10
Exceptional
14 Jan 2023
Andrea
So happy we are here. I'll be looking for the Bonvoy Marriott in other towns/cities we frequent.
Business_and_leisure Family_with_children
10/10
Exceptional
10 Jan 2023
David
This is probably the most upscale place to stay in Carlsbad and the staff is very gracious and tries very hard to please.
Leisure Family
10/10
Exceptional
18 Oct 2022
Judy

Warm and Welcoming

It was all perfect…a wonderful welcome and a room and hotel that had everything we needed for our stay. All hotel employees were very friendly and helpful!
Partner
10/10
Exceptional
18 Sep 2022
Michele
The hotel manager went to a store himself to buy my 90-year-old mother a non-slip bath mat for the bathtub. The hotel staff was knowledgeable of the area and suggested restaurants and activities. A hot tub was pictured in promotional materials provided by Marriott on the Expedia website, however, there is no hot tub. Marriott ought to remove that hot tub photo. The breakfasts were good, and a variety of main course selections were provided every day of our stay. The rooms are spacious, with plenty of walking room between beds, walls, doors and counters. The kitchen had a good-sized refrigerator, not a mini-fridge, a sink and stove, and was stocked with basic cooking utensils. All-in-all, the Town place Suites in Carlsbad, New Mexico, is a great place to call home base as you see the local sites. My sister, mom, and I had a great time in the area.
Leisure Family
6/10
Pleasant
09 Sep 2022
Barbara
We thought the breakfast was lacking. For example, there were no muffins, cinnamon rolls, fresh fruit, scrambled eggs, fresh fruit, etc. Also, there were no ice machines on each floor.
10/10
Exceptional
06 Sep 2022
DAMIAN
It was a very nice hotel. The room was very clean and modern. The complimentary breakfast in the morning was very good. My only complaint was that the pillows flattened out too much when you lay on them.
10/10
Exceptional
21 Jul 2022
linda
It was clean,

Leisure Friends
8/10
Excellent
02 Jul 2022
Sean
We had a 2 bedroom suite, which was absolutely amazing. The room was nicer than some apartments I've lived in. Each bedroom had a big king bed, its own AC unit with wall mounted thermostat, tv, and each bedroom had its own bathroom. That was a really nice bonus. The living room was spacious and comfortable. The kitchenette was small but functional. All in all, I really liked our rooms and this hotel. The only negatives were the traffic noise at all hours, especially of motor cycles, and it is a bit further from Carlsbad Caverns than some other hotels I saw driving back and forth.
Business_and_leisure Family
8/10
Excellent
12 Jun 2022
jesse
No problems kinda expensive though
Friends_and_family Family
10/10
Exceptional
10 Jun 2022
Katrina
This place is great! The staff was very friendly and helpful. Very clean. Breakfast was very good, especially the homemade salsa. Location is by a park, so it was very pretty for the desert. Only thing to know-it’s pet friendly but they charge up to $100 non refundable fee.
Leisure Pet
10/10
Exceptional
23 May 2022
Eric

Good value

Great staff! Good location close to good restaurants. Loved the closeness to the River walk.
Partner
10/10
Exceptional
21 May 2022
Eleanor
Our family had a weekend family reunion here and it was perfect in so many ways. We especially liked the large breakfast room which accommodated our group of ten. There were many breakfast choices and the delicious food items changed from day to day. One evening we brought in pizzas and had our family dinner there. We also appreciated the swimming pool and playgrounds, which were walking distance. The staff were friendly and extremely accommodating. The hotel was pricey but overall was superb!
Leisure Family_with_children
10/10
Exceptional
17 May 2022
Arthur
I like having a full kitchen. Toilet area was a bit tight. Quiet, did not hear any other guest during the stay. Breakfast buffet hit the spot. A/C took a little work to keep at a comfortable temperature.
Business Partner
10/10
Exceptional
27 Apr 2022
Melissa
Nice place. Great choices for breakfast. Nice room.
Leisure Family
10/10
Exceptional
03 Apr 2022
Luis
The staff kept bringing us fresh towels to the pool area for all the kids on our baseball team. Great job!
Leisure Family_with_children
8/10
Excellent
02 Apr 2022
Sandra
We all enjoyed staying at this hotel excerpt for one aspect-the breakfasts stink. for the quality of the hotel what they served was a let down. Please provide gluten free options first of all. The food was overcooked, in most cases dry, very few options, and repetitive (stayed 3 nights). Otherwise staff was friendly, very helpful, and location of property was decent.
Leisure Family
10/10
Exceptional
27 Mar 2022
Cameron

Top Hotel in Carlsbad

Very nice hotel overall. Would stay there again.
Friends_and_family Family
8/10
Excellent
24 Mar 2022
Mallory

Three Night Stay

The hotel itself is fine. My family and I stayed on the third floor in a room with two beds and a kitchen. The room was spacious and having dishes at our disposal was very convenient.
My issue with my stay was as soon as you exited the elevator onto the third floor it had an odd odor. It was almost like the third floor, which I need to stress was the only floor I got off on, smelled like it used to be a smoking floor and the stench was just soaked into the carpet. I thought maybe when we got into our room it would be different but the room smelled just as bad. I had to run down to the Walmart to purchase a candle for our three night stay. I had to light the candle every time I entered the room. Not sure what the smell was but it would deter me from staying again.
Friends_and_family Family
10/10
Exceptional
22 Mar 2022
Enrique
Very friendly staff. Great value for the cost
Leisure Family_with_children
10/10
Exceptional
19 Mar 2022
Joshua
The room was very nice and clean. Spacious
Leisure Family
8/10
Excellent
28 Feb 2022
Casey
It was very clean
Business Self
10/10
Exceptional
26 Feb 2022
Paulo Sergio
Stay here for a night during a road trip. Great place
10/10
Exceptional
31 Jan 2022
Silver
Very nice and clean.
Leisure Partner
10/10
Exceptional
04 Jan 2022
Daniel
Great staff, beautiful facility.
Business_and_leisure Partner
8/10
Excellent
03 Jan 2022
Maria C.
I enjoy staying here
Leisure Family
10/10
Exceptional
01 Dec 2021
Joel
The kitchenette in our room was great ! The breakfast had choices of eggs waffles, oatmeal was fantastic and the entire lobby area smelled fresh and clean. Stay here you won’t be disappointed. The best hotel in Carlsbad.
Leisure Partner
4/10
Poor
29 Nov 2021
Nicole
The AC unit was not working and the property smelled like smoke.
Leisure Family
10/10
Exceptional
26 Oct 2021
Betty
Very clean, modern and quiet
Partner
10/10
Exceptional
18 Oct 2021
Rebecca
The staff was very helpful and friendly,
Leisure Partner
10/10
Exceptional
17 Oct 2021
Theresa
Highly recommend! My husband and I have stayed in Carlsbad twice. The first time was not at this property and not a wonderful experience. This property is set slightly off the main road so the noise is way decreased but you can still see the main road from the property! Food and Walmart close by for necessities. Super friendly staff and a hot breakfast. Great stay!
Leisure Partner
8/10
Excellent
01 Oct 2021
Maria
The property itself was very nice with good sized rooms. However, breakfast was terrible!!
Leisure Family
10/10
Exceptional
08 Sep 2021
Maria Estela De
Very nice stay. Friendly staff and good facilities
Partner
10/10
Exceptional
06 Sep 2021
Elizabeth

Great place for family

Great stay, however no room service because they did not have enough housekeepers working. It was a short stay so it was fine with us. Front desk staff was friendly and helpful. Breakfast was good, and they kept it fresh all the way until breakfast time was over. We will definitely come back!
Friends_and_family Family
8/10
Excellent
05 Sep 2021
Steven
The room was clean and comfortable as was the hotel in general. The staff was friendly and helpful. My only suggestion is for the hotel to have a list of possible transportation options for guests flying into Carlsbad airport, or for the hotel to offer a shuttle service for its guests (even for a fee). I arrived at 6:15 pm and there was no public transportation option and no driving sevice or taxi options to get from the airport!
Business
10/10
Exceptional
30 Aug 2021
Lynne Nichols
Great suite for 4 adults!
Leisure Family
10/10
Exceptional
10 Aug 2021
Verified traveler
Exelent servise
Business Family
10/10
Exceptional
10 Aug 2021
Charolotte
Breakfast hot food was low and only 8am
Friends_and_family Family
10/10
Exceptional
27 Jul 2021
John

A great hotel for Carlsbad area

This was a great hotel for doing Carlsbad Caverns. It had a nice pool in the back with BBQ grills. The room had a kitchenette where you could either make food in the morning. The breakfast was a bit skimpy perhaps as a result, but the convenience of having everything nearby made it worth it.
Friends_and_family Family
4/10
Poor
12 Jul 2021
Verified traveler
We had paid for 2 double bed rooms and they said they ran out. And gave us 2 king rooms, but required 2 double room beds
Business
10/10
Exceptional
09 Jul 2021
Verified traveler
I really liked having a full table to do work and for comfortable dining. The full kitchen was great. This is a step above the usual hotel room.
Business_and_leisure Family
10/10
Exceptional
01 Jul 2021
Verified traveler
Britney’s hotel very roomy staff was very nice breakfast was excellent. I love this place
Leisure Family
10/10
Exceptional
06 Jun 2021
Greg

Great place

My stay at this hotel was great! Will stay here again!
Business
8/10
Excellent
01 Jun 2021
Harsha

Convenient stay but a bit too pricey

Checkin process was fast.we were told that we will be charged additional 7$ each day for parking. We had parked onsite and the additional charge came as a surprise. Also we did not get housekeeping after first night. That was a surprise too. Our stay was for 2 nights. The rooms are good, but a little too pricey I felt. Overall not bad experience
Friends_and_family Family
10/10
Exceptional
01 Jun 2021
Verified traveler

Clean and comfortable

The hotel and our room were very clean, with extra sanitizing wipes provided in the room. The building and facilities looked new. Breakfast was good. There weren't any Covid adjustments to breakfast. We could not find any recycling bins in the hotel. Location was great.
Friends_and_family Friends

Location & surroundings

TownePlace Suites Carlsbad
311 Pompa St., Carlsbad, United States

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TownePlace Suites Carlsbad

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