Name: Super 8 by Wyndham Carlsbad
Address: 3817 National Parks Highw, Carlsbad, 88220, US

8/10

Excellent

03 Aug 2026

Sofia

Generally, we enjoyed staying at Super 8 Wyndham. The room was clean, the fridge worked well, the airconditioner did not want to start at first, but the cleaning lady helped us. The mictowave was kind of busted but still did its job. The drain in the bathroom was clogged and we left a maintenance request immediately. Still, the never fixed it during our three-day stay. Also, I wish the building locked, too, for better safety. So, pretty livable.

4/10

Poor

30 Jul 2026

Devin

Everything was broken or closed... pool closed, no water. No free breakfast, dining hall being remodled. Broken dispenser for the soap by washing machine. Handmade Signs on Everything. Manager started knocking at my door at 8 am. When i got up at 10 they wanted to know if we had a dog.. . Came into the room to verify, very unprofessional. We will NEVER stay here again and recomend anywhere else in town. The Roadway in across the street is newly remolded. Oh and there was ths $100 deposit for the worst room ive ever stayed in... if things are closed you need to advertise this before booking. I feel hustled.

8/10

Excellent

28 Jul 2026

Christi

Super easy check in, Patrica was extremely nice and helpful. Definitely sweet soul. If you choose to stay there sprinkle her with kindness. The rooms were clean. Due to remodel they didn’t have breakfast but still worth the stay. Would come back for the price as well as how sweet the ladies were at the front.

2/10

Poor

27 Jul 2026

Jose

Nope

2/10

Poor

22 Jul 2026

Lucia

The hotel was under renovation and the room we got was hot all night. It was bad. Service was great but that was it.

4/10

Poor

19 Jul 2026

Maria

We found hairs on the pillows

8/10

Excellent

15 Jul 2026

Noel Mariano

They advertised they have free breakfast but none coz of renovations. Disappointed upon arriving and on having advertised as free breakfast.

Family

2/10

Poor

12 Jul 2026

Chantel

All staff I encountered was horribly RUDE one lady even seemed to be on Drugs and was constantly nodding off at the front desk. On the booking site we are promised Cribs/ infant beds, Pool, laundry amenities, breakfast, meetings rooms, banquet hall and there was non of this available to us. Other Guests are allowed to run up and down the halls all night making all kinds of noise. The place is dirty dirty the bed sheets had stains (blood stains) on them best disturbing and disgusting. The pool is supposed to be available from May-September 9am -9pm no signage of any closure and when I went looking for a pool it was empty and filled with garbage and dirt. The 1 and only vending machine on premises seriously only had water, pop corn and 2 chip options. Only one ice machine available and you are only allowed 2 small scoops per room and they watch you like a hawk when getting ice.

Family_with_children

2/10

Poor

11 Jul 2026

Cierra

Disgusting motel. Nothing like the photos.

Family_with_children

2/10

Poor

10 Jul 2026

veronica

no breakfest like it said it had.the pool was broken and not in use.that was the reason i booked it .i could have stayed at motel 6 their pool was working

4/10

Poor

06 Jul 2026

Gerardo

Didnt have a pool

Family_with_children

4/10

Poor

03 Jul 2026

Shubham

Giving 2* because if you aren’t serving in the name of remodelling your property (which i didn’t see) then you must explicitly remove no breakfast available options on the booking platforms.

Partner

4/10

Poor

29 Jun 2026

Cynthia

Rented here because supposedly it had a pool. It was never mentioned that it was out of order until I arrived and saw a sign adding\"pool closed\". When I asked what happened they said the pump went out and needed to fix it but when they did they haven't had a chance to clean it so it will remain closed. They didn't offer an apology or even some kind of reimbursement. The door to the room dead bolt didn't even work and it had over an inch of height from the floor so there was a good space for any kind of insect or animal that can crawl thru. I didn't feel safe at all. The coffee machine in the room had an old coffee pod from the previous client. The tub itself was peeling paint

Friends_and_family Family

4/10

Poor

28 Jun 2026

Raul

No Breakfast as stated , no pool as stated in in website

Partner

8/10

Excellent

27 Jun 2026

Barbara

Updated rooms!

8/10

Excellent

21 Jun 2026

Percy

The room I stayed in was clean, outside of windows needs cleaning and parking is tight
Staff I encountered was very helpful and friendly

Business

2/10

Poor

04 Jun 2026

Maria

It was vey run down ! The tub finish was peeling ! I didn’t feel safe ! There wa NO Breakfast ! You get what you pay for !!! Horrible place !couldn’t wait to get out of there !

Self

4/10

Poor

02 Jun 2026

Cyndi

No pool, no internet or wifi, no tv at all, no breakfast, black hair inshower and on the bathroom floor
Trash in bags amd boxes at back entry door that lock was broke off of. Parking was for us at back door. Lighted but felt sketchy
Concerned \"Are we in bad area of town\" Nothing advertised online was true whatsoever. Couldnt pay for roomat check in. Glad though cause i reserved 2 nights and dipped out after one. Front desk night shift was put out that internet down. Not my fault so drop the attitude. Am front desk very nice. Still cant charge my card. Still no internet. Later that day she called me and verified it was charge and it was for one night and it was agreed price from expedia. Dont waste your time here even if it was only for 8 hrs like me.

Family_with_children

10/10

Exceptional

25 May 2026

Vikas

Super 8 doing what it does best. Clean room, ample parking, good breakfast and great location.

Friends

10/10

Exceptional

24 May 2026

Jerry

The only problem was, what some people call, sugar ants the next morning.

Self

8/10

Excellent

22 May 2026

Miranda

Location is great and affordable

Self

6/10

Pleasant

08 May 2026

Victor

Bjn

10/10

Exceptional

22 Apr 2026

Patricia

Room was clean and comfortable, the overall property is kept clean. Staff members are quiet but helpful.

Self

6/10

Pleasant

12 Apr 2026

Tracy

Property is showing its age, but is clean and cared for. Unfortunately the first floor is four steps down from ground level and the back steps were uneven. For some reason the continental breakfast wasn’t available.
Bed was a little firm for my aging hips. Overall I was satisfied for the price I paid.

10/10

Exceptional

10 Apr 2026

Rebecca

Super friendly and helpful staff. The remodeling is underway so I am positive they will be up to 5 star soon!

Self

4/10

Poor

09 Apr 2026

Emily

The room was OK. The bathroom hadn’t been swept. No breakfast, pool closed

Family_with_children

10/10

Exceptional

07 Apr 2026

Victor

Fair price, good location

6/10

Pleasant

02 Apr 2026

Kedarnath

They are not providing breakfast.

Friends

6/10

Pleasant

20 Mar 2026

Treasure

The staff were nice. We had a do not disturb sign up and every time we left the sign would be down and the housekeeper would have been in the room and exchanged the towels. It’s not that big of a deal except we had the sign up and the house keeper did not respect our privacy. She went all 3 days. I did not say anything about it because it was just the towels that she would pick up and replace. What was frustrating was when I asked for toilet paper, she told me I had to go to the front desk. There was some on her cart. The stay was okay other than that. You get what you pay for.

Family_with_children

2/10

Poor

18 Mar 2026

Kenneth

I was accused of taking towels when I have not taken nothing from this motel and I will never be back I'm not a thief

Self

4/10

Poor

16 Mar 2026

Angela

Parking was good

2/10

Poor

11 Feb 2026

Jose

Front desk attendant was great. Room had no lock on the wall to door. Chair in room was stained. There was no water in the morning and the walls are very thin. Hear alarms going off 2 rooms down.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Paula

Great stay

4/10

Poor

08 Feb 2026

Magdeline

No working ice machine on any floor, was told by employee to get a cup of ice from gas station next door. No free breakfast as advertised, inside entrance was filthy and room not very clean… hair in shower & floor dusty. Towels thin as they get, soap was crushed in package an thin as a thin mi

Partner

8/10

Excellent

21 Jan 2026

Scott

staff was very nice and helpful

Leisure Pet

4/10

Poor

20 Jan 2026

Alan

Cold showers, gap between door and the frame are my two biggest complaint. The water just would not get warm. And I didn't feel like I had any privacy with that rather large gap between the door and the frame. Staff was nice over all and it was clean I would say.

Business Self

6/10

Pleasant

30 Dec 2025

Joseph

Floors felt a little sticky and the walls are very thin could hear the tv from the room next door all night long like if our tv was on other then that the place was good

Friends_and_family Family

6/10

Pleasant

08 Dec 2025

Rosalie

No elevator , thin walls

Business

10/10

Exceptional

08 Dec 2025

Cimaron

Quiet environment, friendly staff

Business Self

10/10

Exceptional

04 Dec 2025

Paul

Yes, it's clean and friendly

Business

2/10

Poor

30 Nov 2025

JONGGU

I will remember this as one of the worst hotels I’ve ever stayed at, for the following reasons. I paid extra for a breakfast-included option for my children, but due to remodeling, the hotel did not provide breakfast at all. When I complained to the staff, they simply said they didn’t know and told me to contact Expedia instead.

The heating and cooling system was also terrible. You can’t control the temperature normally — you have to manually turn it on and off, and the air blows out immediately, making the room extremely dry and noisy. The bathroom and the floor around the bed were dusty and dirty. Noise levels were also very high.

I strongly recommend staying at a branded hotel nearby even if it costs more. I absolutely do not recommend this place, especially for families with children.

아래와 같은 이유들로 정말 최악의 숙소로 기억할겁니다. 아이들을 위해 조식이 포함되는 옵션으로 비용을 더 지불하고 예약했지만 리모델링의 이유로 조식은 운영하지 않았습니다. 그래서 직원에게 컴플레인하니 자기는 모른다고 엑스페디아에게 항의하라고만 합니다. 그리고 냉난방 시스템이 최악입니다. 온도를 세팅하면 컨트롤 되는 시스템이 아니라 직접 온/오프시켜줘야하면 바람도 바로 나와서 방이 많이 건조하고 시끄럽습니다. 화장실, 침대바닥도 먼지로 쌓여있으며 더럽습니다. 소음도 심하구요. 차라리 비용을 더 지불하더라도 주변의 브랜드 있는 숙소에 머무르길 권장합니다. 특히 아이들 있는 가정은 절대 비추천합니다.

8/10

Excellent

30 Nov 2025

Elyce

Didn't appreciate the 8am wake up from Housekeeping to confirm my check out at 11am.
I was told that if I had hung the Do Not Disturb slip on the door handle, they would know that I was checking out at 11am.
I spent 10mins discussing this with the housekeeper trying to understand the logic behind this because as I pointed out - I had only booked for the night and I was due to check out at 11am, so why wouldn't they assume that I was leaving at 11am. The conversation kept going around in circles and was frustrating because she was placing me in the wrong for not hanging the slip. I understand that if that's how they want to run their business, that's fine - but maybe make that known at check in.

Leisure Self

10/10

Exceptional

22 Nov 2025

Paul

No laundry service or pool

Business

10/10

Exceptional

15 Nov 2025

Irene

Everything was great!

Leisure Family

10/10

Exceptional

18 Oct 2025

Brian

Clear room, staff and security

Leisure Self

2/10

Poor

11 Oct 2025

Ling

The room stink

Leisure Partner

4/10

Poor

07 Oct 2025

Melissa

I was really disappointed when the staff knocked on our door THREE times in the 45 minutes we had left. It was an invasion of privacy of the time I wanted to rest.

Friends_and_family Friends

2/10

Poor

28 Sep 2025

Michael

The ice machine was broken, and had been broken for 2 months. There was not a breakfast bar. The rear door to the facility was unsecure 24/7. The front desk staff was very courteous. If you just need a place to lay your head without any of the amenities This is the place for you. One last thing,The bathtub had peeling paint on the inside But The bathroom was clean.

Leisure Partner

10/10

Exceptional

14 Sep 2025

jerry

To Toms

They had what I needed and that wss sll I care about.

Friends_and_family Friends

10/10

Exceptional

26 Aug 2025

khoa

nice

6/10

Pleasant

23 Aug 2025

Mario

I did my reservation here mainly because they advertised with swimming pool which is not in service, ice machine not working and it’s too noisy all night long and during the day too.

Business_and_leisure Partner

2/10

Poor

17 Aug 2025

Valerie

First the property does no look anything like the pictures you have up. The Sun signs on the building have all been painted over and it actually looks like it is not in business any more. When we pulled in we were not sure we had the right place.. When we were checking in I saw a sign that the dinning room was under renovations and I said so there is no breakfast and was told the rooms we rented didn't include breakfast. It is advertised that there is coffee in the lobby but there was none, The vending machine was out of order and we couldn't even get a bottle of water. The ice machine was broken and out of order so long people were throwing trash in the catch shoot of it. The shower curtain rod in one of the rooms was ripped out of the wall on one end. There was no safety lock on one of the room doors. The Tub in one room was pealing its inner layer. The seasonal pool was drained. The key pad on the back door was broken and the mettle on the frame was actually cut away so even if the lock was turned there was nothing to hold it in and the door opened freely allowing anyone access at any time. I saw people drive up, go in and come back out to ask me if I worked there cause they could not find anyone. Another time the person I assumed was manning the desk just sat talking with her friend rather than help a person. I felt so unsafe we left a day early

Leisure Family

8/10

Excellent

15 Aug 2025

Nadia

It as clean and quiet

4/10

Poor

06 Aug 2025

Vincent

Showed up to the property to find out there would be no breakfast due to renovations or pool which were advertised in the online description. It even included pictures of both. The pool had been drained, and by the looks of it quite some time before we booked. We had a long day of hiking and were hoping to take swim after being in the hot summer heat to find an empty pool. If we were able, we would've cancelled the reservation and moved to a different hotel. This place was a total disappointment. False advertisement, don't stay here.

Leisure Family_with_children

8/10

Excellent

30 Jul 2025

Joseluis

Pool was not in service

4/10

Poor

18 Jul 2025

Teresa

Water was shut off before check out. No breakfast at all.

Leisure Family

4/10

Poor

05 Jul 2025

Ernest

Did not have any ice when they said they did. Did not have any continental breakfast when they said they did. Had no hot water when they said they did. Had to fix the toilet seat. And the room stunk when we arrived. Had to spray room down to knock down the smell.

2/10

Poor

24 Jun 2025

Terry

Upon arrival, there was a toilet bowl setting outside the front door. We did arrive early and the receptionist was kind enough to check us in. Granted that there was a lot of renovation going on, but there was a lot of dust everywhere. The hotel was not ready to receive guests and should have at least stated that it was going through construction. I would not recommend this hotel to anybody.

Leisure

8/10

Excellent

08 Jun 2025

dagoberto

Nothing out of the extraordinarily. No breakfast, ice machine out of order, and construction.

Partner

8/10

Excellent

14 May 2025

Gabriel

Did I just do this?!

Staying at this studio townhouse in the Sandia Mountains has been a great experience. It combines traditional New Mexican charm with modern touches in a really cool and comfortable setup. The views are stunning, and the setting is perfect if you love nature or the outdoors. Peaceful, scenic, and a great place to relax—highly recommend!

Self

4/10

Poor

11 May 2025

Barbara

Avoid!

This hotel needs to be completely refurbished. It is very, very worn out. The lower floor is in the process of being done. They wanted to put me on 3rd floor with no elevator. I said no, so instead they put me where remodeling was happening. A smoke alarm beeped all night. NO LOCK ON THE BACK DOOR of the property so anyone could come in at night! I felt very unsafe. No one at desk to check me out.

Self

4/10

Poor

26 Apr 2025

Mario

The place smells very bad I ask for another room twice.

Friends_and_family Family

6/10

Pleasant

23 Apr 2025

Adriana

Not worth the price it supposed to be renovated well it doesn’t look like it at all the flooring is. Horrible the painting awful the toilet was not clean properly and many more there’s no batteries on the remote I call and see if a can get any and they said no until the next day the smell in the hallway was the worse, we had a joint door we can hear every from the next guest thru the door. If they charge the amount of money at least they can do a good renovation

Business

6/10

Pleasant

25 Mar 2025

Emilio

Its a working mans hotel , property is up for renewal its old and dated. Just a place to rest and go

Business Self

6/10

Pleasant

24 Mar 2025

Maria

Washing Machine didnt work, ice machine didnt work, noise was very loud and there was no breakfast option. However all of this was due to remodeling, so i understand why it was in such a condition. My family and I booked here due to an emergency for one night but would definitely look for other booking options if possible.

Leisure Family

8/10

Excellent

13 Feb 2025

Pamela

Major renovations needed

The hotel was clean, but an older bldg. could use a major update. There was construction going on up on the second floor. There was not a working ice machine on the first floor and we had no access to second floor. The fact that you have to go down a few stairs to the first floor or up several to the second floor is a major drawback, especially since we are senior citizens. The computer was down the next morning so I was not able to get my Wyndham rewards number added to my reservation.

Friends_and_family Friends

6/10

Pleasant

16 Jan 2025

Robert

Hotel was being renovated and dust dirt everywhere

Partner

10/10

Exceptional

27 Dec 2024

Lorisa

Comfortable and affordable

They had some renovations going on but the location was perfect. Our room was clean. Staff was helpful. Food was close by. We were comfortable and had what we needed. The price was good for what we got.

Friends_and_family Family

10/10

Exceptional

18 Dec 2024

Donnamarie

No pets allowed, but the computer doesn't say so.

The staff was very helpful. Pets are not allowed, but the computer did not tell me that. I had to sneak my little dog in the back door, and take her there for walks and \"potty.\" No breakfast, no computer in the lobby. Still the price was excellent for the quality of the room.

Friends_and_family Family

4/10

Poor

05 Dec 2024

MICHAEL

Sucks

I was supposed to have two rooms, but upon arrival, only one room was available, which necessitated finding a room at another motel.

Business

2/10

Poor

18 Nov 2024

Barbara

They confirmed a specific type of room online, but knew they did not have it available. When we arrived they tried to convince us to take a substitution...not acceptable. They were in the process of doing renovations so the place looked like a construction site, with bare concrete floors and ripped up carpets. The room we were shown smelled mouldy and old, even though it had recently been painted. Because of the renovations the breakfast room was closed, but their website still stated that breakfast was included; no indication that ongoing renovations were interrupting that service. It took more than an hour to get a refund from Expedia for our booking, since Expedia now books rooms through a third party. No advance warning about that either.

Leisure

6/10

Pleasant

12 Nov 2024

John

Good place to stay

Business_and_leisure Self

4/10

Poor

07 Nov 2024

John

Best place to staay

2/10

Poor

20 Oct 2024

Julie

The property was old and musty and smelled. Needs to be completely updated before anyone stays there.

4/10

Poor

17 Oct 2024

Armando

The shower had NO handle to turn on so I call front desk and they told me that it was the only one like that there were a few others she told me to do my best turning the broken knob plus TV wouldn’t work and furniture was bad I’ve seen better in garage sales.

Leisure Family

4/10

Poor

17 Oct 2024

Emerlene

The hotel was supposedly under construction, they didnt mention they did NOT HAVE breakfast. They should have mentioned when reserving the room. The pool was empty and the cleaning lady came knocking on the door early asking if we were leaving soon. NEVER ASK THE GUEST TO LEAVE BEFORE CHECKOUT TIME!

10/10

Exceptional

13 Oct 2024

Drew

Facelift

They're giving the place a facelift and there's slight construction visible. Looking very good so far. Only thing not quite up to par for this visit was missing handle on shower knob that had a new and extremely stiff/hard to turn valve to operate the shower but was still usable. Parking here is excellent for my truck with trailer and always a good quiet stay.

Business

4/10

Poor

12 Oct 2024

Verified traveler

Many things broken, ice machine, shower faucet. No water in pool. Room was dirty.

Friends_and_family Family

6/10

Pleasant

08 Oct 2024

Linda

The remodeling was an inconvenience as there was no breakfast as was suppose to be included.

Leisure Family

2/10

Poor

06 Oct 2024

Arturo

Insecure and filthy

Leisure Family

6/10

Pleasant

11 Sep 2024

Dan

The room was clean, but it had a strange smell to it. The handle on my shower came off and I had to use a pair of channel locks to turn the shower on. I talked to two other people and they had problems with their shower as well. There was construction going on so there was no breakfast bar. I have stayed at some of their other properties that were top notch, this one needs a little TLC. I will say that the staff and the customer service reps were very nice.

Leisure Self

2/10

Poor

31 Jul 2024

Jesus

Room smelled horrible. Doing construction on upper floor. Too nosey. A lot of dust everywhere.

6/10

Pleasant

28 Jul 2024

Mary

Ice machine was broken
The Swimming Pool Had No Water
The Door To Our Room Didn't Lock From The Inside .

Leisure Family

8/10

Excellent

28 Jul 2024

Gayle

No don’t want to give any more details

Leisure

2/10

Poor

27 Jul 2024

Larry

Toilet was broken, it was suggested I fix it myself, ac was mild at best, no breakfast as advertised, laundry facilities was a single washer and dryer in the hallway, you can tell they horde all the oil money they make, stay away

Business Self

6/10

Pleasant

21 Jul 2024

Armando

Could Advise & Should Compensate

No breakfast was available; under remodel; constant noise/upstairs walking

Friends_and_family Friends

8/10

Excellent

05 Jul 2024

Terra

The pool didnt look like it had been cleaned. Other than that it was ok.

Business Partner

2/10

Poor

23 Jun 2024

Yvonne

The hotel was very dirty and the room too.. the shower was terrible..microwave was not working..

Leisure Family_with_children

10/10

Exceptional

17 Jun 2024

vince

Breakfast is not provided as listed on the page. That was a small disappointment but happy with the stay.

Leisure Family_with_children

2/10

Poor

17 Jun 2024

Henry

Pleasure trip

The room has trash on the floor. The curtains would not close all the way. The paint on the bathtub was chipping off. A security dor was broken and would not lock

Friends_and_family Family

10/10

Exceptional

04 Jun 2024

Judy

Nice place but free breakfast is not available.

Leisure Family

4/10

Poor

03 Jun 2024

Juan

Had to clean the pool and no working remote in room.

Family

10/10

Exceptional

02 Jun 2024

David

Price was right and location

Business Self

4/10

Poor

01 Jun 2024

Whitney

Old outdated beat up furnishings, musty smell, dirty carpet, chipped up tub, pinholes in curtain which wouldn’t close all the way, and a 3/4” open gap between the door and the frame…that’s right…you could actually see the hallway from the room and the room from the hallway. I stuffed a bath towel in the open space and closed the door on it to get some privacy.

Completely sick of paying a hundred bucks for one night this sort of shabby accommodations.

Leisure Self

6/10

Pleasant

28 May 2024

Shane

Place was all right. They did not provide breakfast even though they had claimed it was included.

Friends_and_family Family

4/10

Poor

10 Apr 2024

Dorothy

Didn't match the online or emailed description.

Because we had a very good experience with Super 8 in Truth or Consequences, we decided to stay at this one in Carlsbad. Various online descriptions listed breakfast to go and coffee in the commons area. Neither was available.
The room was cramped and tired looking. Could use a new bathtub. It was the most expensive and worst hotel on our trip.

Friends_and_family Family

6/10

Pleasant

10 Apr 2024

Kumar

Room key not working

8/10

Excellent

07 Apr 2024

Sonya

Less than expected

AC unit messed up. Stayed at 61 degrees on matter what could not adjust to make it go up. Froze in our room. Eventually had to unplug it. Bathroom tub was peeling so in order to take a bath you had to put down a towel and sit on it.

Friends_and_family Family

4/10

Poor

06 Apr 2024

Stacey

The beds where very hard the staff at check out was nonexistent I had to wait 20-30 minutes to checkout and I was in a late to my sons board patrol graduation due to the lady at check out was very slow at getting out of the restroom there was several people waiting to checkout and she was just not very nice or in a hurry

2/10

Poor

06 Apr 2024

Mandy

Tv in the room did not work water psi was weak and comforter on the bed had a huge burn mark in it

Business Self