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Hotel Marusansou

Nagano · Japan

2-9-6 Kamiyamada OnsenView location

8.2/10Excellent23 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.2/108.2
Condition8.0/108.0
Neighborhood7.6/107.6
Amenities8.4/108.4
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  • Design

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Marusansou

Hotel Marusanso, designed in a simple but modern style, has a lobby and a garden with Japanese atmosphere and glamorous bars. For your dinner, you can savor Kaiseki dishes prepared with selected seafood and mountain-food. After dinner, you can enjoy viewing our works of art collected over many years.

We hope you leisurely enjoy your trip in the nature of Shinshu.

Read more about this hotelShow less

With a stay at Hotel Marusansou in Chikuma, you'll be 9.2 mi (14.8 km) from Ueda Castle Ruins Park and 9.9 mi (15.9 km) from Chausuyama Dinosaur Park. This ryokan is 9.9 mi (16 km) from Ikenami Shotaro Sanada Taiheiki Kan and 10.5 mi (17 km) from Nagano Olympic Stadium.

Make yourself at home in one of the 76 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and a safe deposit box at the front desk. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
  • Minimal age
    18
  • Spoken Language

    Japanese

Nearby attractions

Nishizawa Piggy Bank Museu 0.4 km / 0.3 mi
Joyama Historic Park and Arata-Jo Mountain Castle 1.9 km / 1.2 mi
Daiei-ji Temple 4.9 km / 3.1 mi
Obasute Rice Terraces 6 km / 3.7 mi
Choraku-ji Temple 6.7 km / 4.2 mi
Nagano Prefectural Museum of History 9.6 km / 5.9 mi
Mori Shogunzuka Keyhole Tomb 9.6 km / 5.9 mi
Shinshu Anzu no Sato Aguri Park 9.7 km / 6 mi
Hasedeta Temple 10.8 km / 6.7 mi
Hijiri Kogen Ski Area 12.3 km / 7.6 mi
Hijiri Lake 13.7 km / 8.5 mi
Ueda Castle Ruins Park 14.8 km / 9.2 mi
Sanada Shrine 15.1 km / 9.4 mi
Shinmei Shrine 15.2 km / 9.5 mi
Uedadai Shrine 15.4 km / 9.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 76
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Hotel safe
  • Lift access
  • Garden
  • Newspapers
Show 3 more facilities & services
  • Bar
  • Breakfast
  • Breakfast buffet
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SUPERIOR NON SMOKINGRoom • SUPERIOR NON SMOKINGROO.SU-NM

    Photos are not available for this room type.

    Hotel Marusansou

    Room SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE NON SMOKINGTRIPLE • NON SMOKINGTPL.NM

    Photos are not available for this room type.

    Hotel Marusansou

    TRIPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Hotel Marusansou

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Hotel Marusansou

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Hotel Marusansou

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Marusansou

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Marusansou

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin JAPANESE ROOM NON SMOKINGDouble or Twin • JAPANESE ROOM NON SMOKINGDBT.JE-NM

    Photos are not available for this room type.

    Hotel Marusansou

    Double or Twin JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Hotel Marusansou

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Marusansou

8.2
Excellent
23 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.2 /10
Condition
8.0 /10
Neighborhood
7.6 /10
Amenities
8.4 /10
11 reviews shown
10/10
Exceptional
30 Apr 2026
Kayoko
台湾出身のフロントの方が、とても流暢な日本語で対応してくれて、まずは気持ち良かったです。
部屋も古いながら、綺麗に保たれており、広くて滞在し易かった。
次の日の朝食バイキングも種類が多く、とても美味しかった。
メインのお風呂は最高でした.また、是非来たいと思いました。
Partner
8/10
Excellent
04 Mar 2026
SEISHI
泉質は大変よかったです
Friends_and_family Family
8/10
Excellent
28 Feb 2026
ERI
とても大きな老舗旅館、部屋も広くてびっくり。
私は朝食のみで夕食はどこかで、と思いましたが 戸倉駅周辺はわりと古ぼけていて何もなく(一件有名な蕎麦屋があるらしい)
ホテル近くはほとんどのお店が閉まっていました。2月末だから、ということもあり。
なので、夕食付きのプランの方が良いかもしれません。お湯はとてもシンプルで気持ちいい、私は幸い大浴場独り占め。オフシーズンの良さです。
朝食はなんでもあるバイキング。
プライス的にも納得です。
駅までの送迎は予約したらしてくれます。
Self
10/10
Exceptional
10 Dec 2025
HIROMI
客室は清潔で広く、氷のルームサービス(500円ほど)もお願いしました。温泉も日替りで男女がかわり良い温泉でした。
Friends_and_family Family
4/10
Poor
11 Mar 2025
NONAKA
食事の際に飲みものを注文したがなかなか来なかったのが残念でした
Leisure Partner
8/10
Excellent
22 Mar 2022
Verified traveler

今後の子供対策に期待

7歳の娘用の浴衣のサイズが合わず、フロントに言ったらすぐ持ってきてくれましたが、結局合わず着れませんでした。極端に大きいのか、小さいのしかなく、せっかくの浴衣を着れず娘は残念がっていました。浴衣の上の羽織も、子供のは用意がなかったです。また、金額は変わらないのに夕飯の内容が子供のは品数が少なかったのはデザートとか、内容を子供向けにするとか対策してほしいと思いました。
Friends_and_family Family
10/10
Exceptional
15 Nov 2021
Verified traveler
両親の宿泊のために予約をしました。
温泉がとても良く、お部屋も快適でお食事は食べきれないほどの量だったようです。
一泊の滞在でしたが、とても満足しているようです。ありがとうございました。
Friends_and_family Family
8/10
Excellent
11 Aug 2021
Verified traveler
快適に過ごせました。
朝食が子供用に選択肢があると良かったです。
Leisure Family_with_children
6/10
Pleasant
25 Feb 2020
Masato

夕食は微妙

食事は微妙、部屋にウォシュレットなし
Partner
10/10
Exceptional
17 Sep 2019
Verified traveler

良かった

冷たいお水のサービスは嬉しかったです。
お風呂も入れ替え制で、色々楽しめました。
無理な事を言っても柔軟な対応をして頂き感謝の一言です。
Family
8/10
Excellent
26 Aug 2019
Verified traveler
建物全体に思っていたより綺麗で、お風呂も良かったです。
お部屋にトイレが二つあって驚きです。
風呂上がりに居酒屋。枝豆がおいしかった。
Family

Location & surroundings

Hotel Marusansou
2-9-6 Kamiyamada Onsen, Nagano, Japan

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Hotel Marusansou

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