Name: Quality Inn Clarksville - Exit 11
Address: 700 Sango Road, Clarksville, 37043, US

6/10

Pleasant

06 Aug 2026

James

clean but shows its age in many small ways.

8/10

Excellent

06 Aug 2026

Angie

The place was clean and comfortable. We were just stopping on our way to a vacation elsewhere so it fit our budget and our desire for a clean comfortable overnight. The clerk at check in was pretty rude, acting like we were interrupting her from more interesting activities by asking her to check us in. The clerk at check out the next morning was much more friendly. The breakfast was not worthy staying for, so we just got on the road.

6/10

Pleasant

03 Aug 2026

Dwayne

Old motel that might be slowly undergoing renovation. The lobby was welcoming and in great shape. The rest of the motel looked worn and needing refurbishment. Our room was clean and comfortable. The room price was lower than most Quality hotels and so we felt we had not overpaid for our room. The breakfast was substandard for a Quality motel. Variety of offering was limited.

6/10

Pleasant

26 Jul 2026

Crystal

At check-in, the gentleman (desk clerk) was extremely helpful. The lobby and parking lot was well kept. At first sight, the room seemed decent. Then, after further inspection the ceiling was covered in mold, the bathroom ceiling was pealing, the shower head was broken, and there was a tremendous amount of moisture in the room. The property has potential but needs updating.

10/10

Exceptional

21 Jul 2026

Patrick

Great stay

2/10

Poor

20 Jul 2026

Jerry

The staff are rude and the hotel has a very powerful overwhelming smell of cooking Indian food. It’s disgusting, the rooms stink and the sheets were wet. Pass this one up if your looking for a nice rest.

Family_with_children

2/10

Poor

18 Jul 2026

Lucas

Don’t go here expecting anything nice

Family

6/10

Pleasant

18 Jul 2026

Tina

Stayed one night and it was fine but it was so humid in the room even with the air conditioning on at 68 degrees. They need a dehumidifier for the entire building. When I woke up it felt like the floor was damp/wet it was so humid.
I went for breakfast at 8:30am and everything was gone and not refilled even though breakfast went to 10sm. I looked around d for staff to refill but no one was around. So I packed up and went to the McDonald’s next door.

Pet

4/10

Poor

13 Jul 2026

Mary

Not up to standards

Partner

6/10

Pleasant

28 Jun 2026

Penni

Breakfast was nonexistent.

Partner

2/10

Poor

22 Jun 2026

Alexzandria

There was no clean up crew. They ran out of towels. Witch craft at the entrance of walking in. Just look up. Day of check out, the manager decides he wants to keep our deposit, states a maid seen us in our room smoking. This place should be shut down, they have cameras in the rooms.
Roaches in the area where they have breakfast placed out. It was so disgusting!

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Allison

The breakfast was amazing. Omelette maker was amazing. My husband and were able to make one exactly how we like it!

Partner

4/10

Poor

21 Jun 2026

Charles

The room had ants and you need a gas mask for the perfume.

Partner

10/10

Exceptional

13 Jun 2026

Robin

This was a very clean place to stay. For the price of the room I wasn't expecting it to be as nice as it ended up being. And breakfast was great!

6/10

Pleasant

08 Jun 2026

Delbert

Staff not available to check in at 3 . Property not the cleanest

Partner

4/10

Poor

05 Jun 2026

Carlton

Do not book in advance for a hot tub or jacuzzi. They will tell you they don't have one ready. And still charge for the jacuzzi room even though they're putting you in a regular room. Total scam. Just drive down the street to any of the competition.

Family

10/10

Exceptional

27 May 2026

Diana

It was good I locked myself out of my room and the gentleman was prompt to assist.

2/10

Poor

24 May 2026

Georgina

Roaches were running across the counter with food at breakfast, took pictures and reported to Expedia and Choice Hotels

8/10

Excellent

22 May 2026

Judy

The room and bathroom were clean.

Friends_and_family Friends

8/10

Excellent

21 May 2026

Brian

Room was clean, staff was helpful, and the breakfast was good. It was a standard hotel stay. I did have an issue with my keycard and the front desk got it straightened out quick. So that was a plus. Overall, it was a good room.

Self

10/10

Exceptional

21 May 2026

Frank

Clean room with king bed and more space

Partner

10/10

Exceptional

17 May 2026

Ann

The place was clean and staff was friendly. The breakfast was not the best

Partner

6/10

Pleasant

16 May 2026

Patricia

Meh. Not terrible but pretty beat up. Stains in hall carpet. Cracked sink.

Family

8/10

Excellent

05 May 2026

James

Breakfast area was not kept up, coffee maker wasn't working. And overall food was lacking. At least the place was clean

Partner

8/10

Excellent

01 May 2026

Connie

Room clean, air conditioner was a bit noisy. Nice breakfast. Friendly staff.

Partner

10/10

Exceptional

30 Apr 2026

Natalia

Very clean room and great location when on the road towards FL.

Self

8/10

Excellent

27 Apr 2026

Daniel D

Clean friendly & full bkft.

Friends

2/10

Poor

25 Apr 2026

David

Bathroom with whirlpool has mildew all around the outer tub. Disgusting!!! Bed was hard. Staff was very friendly.

Partner

10/10

Exceptional

21 Apr 2026

Dave

Just a 1 night stay. Was peaceful and quiet in my room. Very clean. Staff helpful, and polite. I left early but breakfast was ready and it was fine. Will stay again.

Self

6/10

Pleasant

19 Apr 2026

Nicholas

breakfast wasn’t great. hard to get ahold of front desk. the door plate on the doorframe was missing, so the door didn’t close all the way.

Family_with_children

10/10

Exceptional

17 Apr 2026

Elizabeth

Stayed overnight while traveling. Met all expectations. Clean, quiet room. I'm not a breakfast person so I didn't eat, but from what I saw it was a hot breakfast, above other hotels standards of cold or grab and go breakfast. Staff was very nice. We were never bothered. We even left behind a phone and had to turn around and staff was helpful in locating my belongings. Would stay again!

Partner

4/10

Poor

12 Apr 2026

Jack

We booked here based on the good reviews, but honestly the place needs work. The smoke detector was missing, the bench seat in the room was worn, and peeling, cracks in the sink, no stopper in the bathtub, handles on the drawers broke. No extra blankets, or pillows, I would not recommended this place untilI improvements were completed.

10/10

Exceptional

06 Apr 2026

Alaney

No complaints

Family_with_children

2/10

Poor

06 Apr 2026

Linda

WORST BREAKFAST EVER! Sausage put out cold! no eggs. Staff useless.

Partner

6/10

Pleasant

04 Apr 2026

Shea

Room was clean and bed was great. Breakfast was laking. Sausage was cold and only hot choice available minus toast and waffle maker. Only 1 juice available. Honey buns whete stale. Only apples available for fruits. Microwave sparked if you tryed to use it. Front desk attendant was always hiding unless you rang bell repeatedly. Elevator was questionable. Doors got stuck open at one point and had to use the stairs.

Partner

8/10

Excellent

31 Mar 2026

Janet

The bed was extremely comfortable. It is a great stop location. We were on our way to Florida from Chicago and needed a half way point to rest, this location definitely gave us the perfect quick stop rest and go.

Family_with_children

6/10

Pleasant

29 Mar 2026

Luis Jovier

Room was clean, toilet was not attached to the floor (?) breakfast WAS NOT GOOD. It was a girl all alone doing everything. To be honest I would not coming back.

Family_with_children

4/10

Poor

28 Mar 2026

Amy

Clean room but the hotel is clearly undergoing renovations. The elevator door wouldn’t close so we ended up taking the stairs for the rest of our time there. Wouldn’t recommend.

Partner

6/10

Pleasant

27 Mar 2026

Bridget

My kids are very disappointed there is no waffles. Fruits r not even fresh, very limited option of breakfast we wont come back.

Friends_and_family Family

8/10

Excellent

26 Mar 2026

RETA

Good

Family

10/10

Exceptional

26 Mar 2026

Tammy

Extremely clean room in a very nice area of Clarksville. I did not feel a bit concerned for my 69 year old mother to go outside alone to smoke in the evening.

Family

6/10

Pleasant

23 Mar 2026

Julie

The room was clean but the sink had rust around the drain and the tub had no stopper. The elevator is very old and the door got stuck halfway closed and we got off and used the stairs. They shouldn’t advertise breakfast because in the two days we were there we had to go out to eat. They didn’t have any staff refilling the food or even in the food area. Unfortunately the staff is not trained to answer any type of questions. The front desk person was wearing sweat pants and a tee shirt. No one was at the front desk and you had to ring a bell and wait. Very unprofessional.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Lisa

Good location & clean rooms

Friends

10/10

Exceptional

21 Mar 2026

Rich

Location to highway and restaurants near by

Family_with_children

10/10

Exceptional

21 Mar 2026

Georgeann

We checked in pretty late. The associate working was very nice when we checked out we can barely find the morning associate, and when she finally came to the counter, she looked like she had just woken up. Didn’t say a word didn’t make eye contact even when I told her to have a wonderful day, she said nothing not that I expect a whole conversation but a word would’ve been nice
The room was average. It was missing a nightstand and it was one random chair sitting in the corner. I’m not sure exactly if the new thing is they have mini pillows, but those pillows were ridiculously uncomfortable.

Partner

6/10

Pleasant

16 Mar 2026

Henry

Updated. Quiet hotel.

Friends_and_family Family

6/10

Pleasant

16 Mar 2026

Calvin

The smell in the place no good ,the only thing good on the breakfast was the yuogert will not be back!!!

Family

4/10

Poor

15 Mar 2026

Karla

Room was ok. Bathrrom door didnt lock. Breakfast was not good. Eggs were cold, despite being at hrekfast at 630AM and saisages seemed like yesterdays that had been reheated bc they were hard and tasted clearly waterdown the orange juice tonsave money.

Family_with_children

8/10

Excellent

15 Mar 2026

Sally

This was a one night stay traveling home from. Price and location were good. There was a weird smell like someone had cooked something. I hoped it would be on the 2nd floor but it was. The bed was very comfortable. Shower was good. TV was kind of small for the room.

Friends_and_family Family

6/10

Pleasant

15 Mar 2026

Charles

It was cheap and spur of the moment purchase. Seems a bit older hotel but they were very friendly and kept it as clean as they could. Probably wouldn't recommend a long stay unless only option

Self

10/10

Exceptional

14 Mar 2026

Gail

We only sleep here and got up and left by 3:30 in the morning. The bed was very comfortable!!

Partner

6/10

Pleasant

12 Mar 2026

Mark

The amount of damage deposit is outrageous. Walls had paint chips and scratches. Breakfast food was cold.

Self

2/10

Poor

08 Mar 2026

Heather

There was no one at the desk. We rang the bell for 10 min.

Partner

4/10

Poor

08 Mar 2026

james

Wasnt happy with the condition of the rooms, reserved a room with a whirlpool tub when we got there, there were cracks in the tub and drain didnt appear installed, when we talked to manager he said \"it still holds water and didnt appear to care when we addressed the very low water pressure he didnt respond. I asked for a different room had to downgrade to a room without whirlpool and there was still no water pressure in the shower.

Partner

8/10

Excellent

05 Mar 2026

James

The room was nice and clean. The front desk clerks were friendly. Overall a good choice

8/10

Excellent

02 Mar 2026

Michael

Room was standard but the shower was difficult to use. The 'microphone-style' shower head needed to be replaced as the lock kept sliding down and rotating around the pole that it was supposed to be connected to. It's hard to take a shower when the water keeps moving.

10/10

Exceptional

01 Mar 2026

Roger

Room was clean. Paint could have been removed from window after painting. Bed was comfortable.

Partner

4/10

Poor

01 Mar 2026

Sharon

Staff did not welcome me. Just started stating all the rules. They gave my room number in a loud voice. There were boxes and old pallets all over the lobby. No beverages. Still no beverages at6:00 am when I left.

Self

6/10

Pleasant

27 Feb 2026

Carla

Seemed dated and run down. Breakfast was also not great.

Friends_and_family Friends

4/10

Poor

26 Feb 2026

Alison

Staff was hard to find. Breakfast was late and lacking,

Self

10/10

Exceptional

22 Feb 2026

Rick

Room was clean. Staff was very nice. And I plan on staying with them again. Highly recommend.

Pet

10/10

Exceptional

22 Feb 2026

Dennis

Great place to stay

8/10

Excellent

18 Feb 2026

Mark

Bed was very comfortable

Family

10/10

Exceptional

04 Feb 2026

Sherry

Clean room, courteous staff

Business

10/10

Exceptional

29 Jan 2026

Myeongsik

Everything good

6/10

Pleasant

23 Jan 2026

Robin

The room was clean & nice, however i had a very scary experience! The elevator stuck with wirh the door a quarter way open, when i told the front desk they were aware of the problem but said no one can figure out the problem! I say put an \" OUT OF ORDER\" sign on the elevator! That was super scary! I also went down in the morning for some orange juice for the free breakfast & it came out WATER! The rooms were great but the Hotel needs some attention.

4/10

Poor

09 Jan 2026

Mandy

Lack of amenities and wifi

Leisure Family

8/10

Excellent

27 Dec 2025

Mark

It was everything we expected.

8/10

Excellent

22 Dec 2025

Connie

The room was clean and comfotable

Friends_and_family Family

4/10

Poor

21 Dec 2025

Darla

Room average … needed a small table by sitting chair in corner - could even have 2 sitting chairs with table. It was fairly clean.
Elevator had glitches with door opening/closing and quite slow.
Breakfast was poor - did not even utilize - lacking options!

Friends_and_family Family

8/10

Excellent

19 Dec 2025

Kathy

Friendly and helpful staff, very clean, comfortable room. Internet was too slow to use and room phone didn’t work. The add said Full breakfast but was pretty minimal. The only gluten free option was scrambled eggs.

Partner

6/10

Pleasant

19 Dec 2025

Richard

Eggs and waffles. Some meat would’ve been nice. But it was clean.
The coffee wasn’t very good.

Leisure Family

10/10

Exceptional

05 Dec 2025

Dylan

Staff was nice room was clean and adequate. Very quiet and easy stay.

Leisure Family

8/10

Excellent

02 Dec 2025

Cary R.

Comfortable bed, fast efficient check-in, clean and convient property

Partner

10/10

Exceptional

23 Nov 2025

Preston

Nicely renovated hotel and friendly staff.

Leisure Family

2/10

Poor

17 Nov 2025

Yvette

I wouldn’t recommend it.

8/10

Excellent

09 Nov 2025

James

Ok place to stay, definitely shows some wear and tear.

Leisure Family

2/10

Poor

08 Nov 2025

Dumars

horrible not clean at all

Self

10/10

Exceptional

02 Nov 2025

Tara

Front desk staff friendly during check in and out

Leisure Partner

10/10

Exceptional

28 Oct 2025

Lisa

Nice bed

Partner

10/10

Exceptional

27 Oct 2025

Omar

Great stay exit 11 is the best place to stay.

4/10

Poor

26 Oct 2025

Kevin

There was a roach climbing on the food counter. Paint pealing from our ceiling. A French fry by the side of the bed when we got there. Ice machine did not work.

Leisure Partner

10/10

Exceptional

24 Oct 2025

Chad

It was fine. Friendly staff, very clean, a little dated, but I knew what I was paying for. Would definitely use this one again.

Leisure Self

10/10

Exceptional

12 Oct 2025

Kelle

I've stayed here several times and I will be back again next week for business. The hotel is a great location and the room is comfortable, clean and quiet. It's not fancy, but I don't require fancy. Just safe and quiet and this place checks all my boxes.

Business

8/10

Excellent

28 Sep 2025

Raena

The staff that checked me in was very, nice and efficient. Hotel lobby smells great! Room was ok, but could use an upgrade on TV and bedding. Bed was very comfortable. Room stay was quiet.
Breakfast was not too great, not a lot of healthier food options, breakfast area was not the cleanest, gym could be upgraded as well with more weights/barbells. Overall good stay. Would stay again just would skip their breakfast.

Self

2/10

Poor

24 Sep 2025

Kim

The air conditioning was nonexistent, no staff at desk and poor WiFi.

Partner

4/10

Poor

05 Sep 2025

Michael K

The first morning breakfast was only potatos and saugage. No eggs, no bread, awful orange juice and the elevator was broken the entire stay Thursday through Tuesday

Business_and_leisure Family

4/10

Poor

27 Aug 2025

Gini

Nothing unique, messy. Toilet was unsafe and not properly attack to floor, fall risk. The bed was nice. Everything else in poor condition

Leisure Self

4/10

Poor

17 Aug 2025

rebekah

I liked the bed, the area is quiet. The free breakfast looked horrible. The breakfast needs a variety instead of eggs,sausage links and waffle maker.

Leisure Partner

4/10

Poor

09 Aug 2025

Maria

The elevator door would get stuck and half way open upon getting out. They did not clean the room and bathroom throughout, sheets, floor not swept. Service desk always untended.

8/10

Excellent

31 Jul 2025

Noreen

Very pleasant stay. Bed was too high, had to crawl up

6/10

Pleasant

31 Jul 2025

Machelle

Hotel itself needs lots of work

The elevator wasn't working. Door opened half way then stopped. Room was clean and recently updated. Bathroom light was falling out of ceiling. Ice maker didn't work. Breakfast was sausage links and hard potatoes that weren't hot. No eggs, no waffle batter. Hotel needs updates. Only good thing was the clean room and good AC.

Friends_and_family Family

2/10

Poor

11 Jul 2025

Alexis

Dirty tub

We stayed here for the whirlpool tub we had to buy cleaner before we ever got in and it was still dirty in the streams I will add before and after photos of the tub

Partner

8/10

Excellent

04 Jul 2025

Elizabeth

Check in was easy and quick. The hotel was clean and updated. The room was nice. Bed were comfortable. Breakfast was pretty good

Leisure Family

8/10

Excellent

03 Jul 2025

Kelly

We stayed here for an overnight stay traveling back home from a Florida vacation. It was the perfect spot! We were hungry getting in so late and McDs was right next door and a gas station! The room was roomy and the bed was super comfy! Just what we needed for a lovely overnight stay!

Leisure Family_with_children

4/10

Poor

02 Jul 2025

Kristin

We got into town at noon but check in wasnt until 3. I asked if we could do early check in.The man didnt speak english and went to get his daughter who if we paid them 40$ we could check in early. I said no we would go get lunch. An hour later they call and say our room is ready. The eelevator was HOT AND HUMID with HOT air blowing on you. The overwhelming air freshener smell in the lobby to mask cigarette smell was extreme. The floors were dirty and handprints all over the walls. We had to put all our weight into opening the door to our room because it stuck to the frame. We had to pull with our weight to open it from the inside of the room. Room was ok. Smelled old and musty. Dirt and cobwebs in the bathroom like it hadnt been swept in who knows how long. Tv had what im hoping was just red food stains on it. Couldnt see out the window because it hadnt been cleaned and had smudges all over it inside and out. The intersection to get in to the parking lot is very dangerous as well. Not to mention theres a pool right beside the front of the building but when we asked about the pool we were told they didnt have one. At one point the elevator stalled and made a humming noise with no movement. Tried pushing all the buttons and non worked. Door opened half way and we took the stairs instead. Told management and he said \"just shake it a little it itll work\".

2/10

Poor

01 Jul 2025

Laura

We just needed a room to stop over on a road trip—I wish we’d chosen something different. The room reeked of body odor and the sheets felt damp in the humidity. We left ASAP

10/10

Exceptional

01 Jul 2025

Daniel

Great Staff and clean and beautiful hotel.

The hotel was beautiful, neat and clean. The staff and GM were amazing. We accidentally booked the wrong date and they graciously helped us with Hotels.com to rectify the situation. Will absolutely stay at this hotel whenever we pass thru or visit.

Partner

4/10

Poor

27 Jun 2025

Melinda

Don’t stay here!

Don’t let the picture fool you. The property is very run down. It has a horrible odor. They tried to mask the smell with air freshener. The room was fairly clean, but the beds and furniture are worn out. The shower head needs replacing. The breakfast was disgusting. There were cold, runny eggs, cold sausage and potatoes. The milk pitcher had rotten milk on the spout. Won’t be back.

Partner

10/10

Exceptional

27 Jun 2025

Vickie

Hotel was clean and the bed was great!
Elevator needs some maintenance.
Great location.

Leisure Family