Name: Candlewood Suites Clarksville
Address: 3050 Clay Lewis Road, Clarksville, 37040, US

2/10

Poor

20 May 2026

SHARON

Property inside is dated. Room had a non working tv; no clock and scratchy blanket and sheets. The front desk person was helpful with my complaint about the tv but I still did not find my overnight stay to be comfortable. I would not recommend as there are many other choices in this area.

Self

10/10

Exceptional

17 May 2026

Laura

The staff were extremely kind, helpful and willing to go above and beyond to accommodate us. They welcomed us warmly upon arrival. They also allowed us to check in a little early and one staff rode the elevator up with us to show us how to get to the room. Quite refreshing for us who are in our senior years and have not adapted so well to today's ever changing technology. I wll highly recommend to all my friends and family members!

Family

10/10

Exceptional

17 Mar 2026

Cathy

Staff was very helpful and friendly. Room was very clean and larger than I expected. I would stay again . Very close to restaurants and stores

Partner

10/10

Exceptional

13 Oct 2025

Chris

Great Staff!! Ms. Penny her Assistant were the best! Helpful and courteous and very very nice. Will stay again and will recommend. Wish there was a cheap broom to sweep the kitchen. But 5Stars all the way do I give it. A win win for any guest

Leisure Pet

8/10

Excellent

31 Jul 2025

Barbara

Everything was alright. The first few days we had a few issues that were addressed when it occurred.

Business_and_leisure Family

8/10

Excellent

30 Mar 2025

Scott

.

8/10

Excellent

24 Mar 2025

Linda

Room was equipped with amenities

10/10

Exceptional

07 Mar 2025

Julie K

Yay Robin!!

The front desk gal Robin, went way out of her way to find me the best room!!!

10/10

Exceptional

31 Dec 2024

Melissa

Would definatly recommend!!

The service was awesome! We had a quiet and comfortable stay.

Friends_and_family Family

8/10

Excellent

23 Dec 2024

Verified traveler

Decent room. Rough around the edges but was okay for the night.

Friends_and_family Family

10/10

Exceptional

14 Sep 2024

king

Would stay again

Leisure Friends

10/10

Exceptional

30 Jul 2024

Erza

Great

Family_with_children

8/10

Excellent

08 Jun 2024

David

It was quite

Leisure Family

8/10

Excellent

26 May 2024

Terry

Staff was very friendly

Leisure Family

10/10

Exceptional

31 Mar 2024

Jennifer

Nice Place

Excellent stay no issues inviting staff clean rooms

Friends_and_family Family

8/10

Excellent

23 Mar 2024

bridgette

This property is under renovation so beware everything is NOT complete. We stayed in a Studio. The first unit we were given was not up to standards. However, the front desk attendant Tracy was VERY accommodating. She explained the situation and apologized. She did find us a better room(although it wasn’t completely finished with renovations either) I did get to see a 1 bedroom unit that my girlfriend was staying in and it was very nice. I believe within the next 6 months this property will be very nice. I could see there are efforts being made and again Tracy was very helpful!

Leisure Family

4/10

Poor

05 Mar 2024

Dan

This is a property in need of total updating, it is worn. Signs indicate renovations are in process but were not visible at this time. There were issues with bugs as well.
Staff were great and were most helpful.

8/10

Excellent

11 Feb 2024

Dawn

Refreshing

It was a nice quiet stay. Comfortable

Partner

8/10

Excellent

19 Nov 2023

Kevin

Clean rooms n staff was helpful, providing whatever i needed

10/10

Exceptional

05 Nov 2023

Fauna

Nice bang for your buck

The room was a good size. Room has a stove, dishwasher, utensils, over the range microwave and full size refrigerator.

Business

10/10

Exceptional

30 Sep 2023

Denton

Reasonable rate. Nice kitchenette.

10/10

Exceptional

30 Sep 2023

Kenneth

The shower leaked. The room was large and the kitchen had everything we needed.

Leisure Family

4/10

Poor

14 Sep 2023

Dianna

Not a 8.5 it’s a 4.00 rate!!

Dishwasher had dirty dishes left in it. Dog food in suite on the floor of the room and restroom Dog hair everywhere. Garbage disposal sinks and needs to be drained it kept loud foul odor all during stay at hotel. Grass had not be cutting it appeared as it was over a month. Last day of stay the lawn got cut and maintenance from the lawn cutting service left heavy grass on vehicles including mines. Staff workers at front desk where very friendly and responsive.

Partner

10/10

Exceptional

12 Sep 2023

Kimberly

I give this hotel an overall 4.5. Excellent service, there was problem with my booking, they called right way and let me know that they would accommodate me. I booked a King Suite w private bed and pull out. They didn’t have a room so the hotel was able to give me another room at no charge. Rooms were clean and the kitchenette is a plus. Two down sides: rust and mold in the ceiling of the bath. It wasn’t a huge deal because it can happen. I’d stay again.

4/10

Poor

02 Aug 2023

LARRY

Good first: Front desk was friendly

Now the not so good: floors were dirty in room and hallway, bed wasn't completely made, no remote, dishes still in dishwasher, only one towel for 2 people for 2 days, phone didn’t work, had to program tv to get it to work.

Leisure Partner

10/10

Exceptional

30 Jul 2023

Dawn

Staff friendly and go above and beyond to insure patron comfort. Clean and comfortable. Well kept and nicely decorated. Will definitely stay again when in town

Business_and_leisure Family

8/10

Excellent

16 Jul 2023

Norris

Visit to grands

Short one night trip

Partner

6/10

Pleasant

10 Jul 2023

mallory

The tv in the living room didn't work. They did offer a discount for that though. The lady at the front desk on night shift was the best i have ever met. Name was maybe Irena?

Business_and_leisure Family_with_children

10/10

Exceptional

25 Jun 2023

MARY

Everything was great but the beds were very uncomfortable.

Friends_and_family Family

4/10

Poor

17 Jun 2023

Verified traveler

Would not recommend

The hotel room was very dated and everything was sticky. It had a smell the second we walked in. The room wasn’t prepared with linens so we had to wait for them at 1am when we arrived. We couldn’t wait to leave. Service was nice though.

8/10

Excellent

12 Jun 2023

Kayla

Staff was super friendly. Loved that they had free laundry machines available. Unfortunately, cleanliness and maintenance were a little lacking. There was a lampshade that kept falling off and my kids kept finding trash from prior guests. Hallway on level two definitely smelled like they were fighting the smell of someone smoking weed

Business Family_with_children

2/10

Poor

06 Jun 2023

jennifer

Terrible Service

Showed up with a reservation already paid for and they had no room for me! It was 9:00pm and the town was sold out!

Self

2/10

Poor

28 May 2023

Shawnte

The front desk was nice, but when I got off the elevator the hallway was dirty. Then when I got to my room the door was opened already. Then I had to use the bathroom and it wasn't clean the toilet and tub had dirt and hair on them.

Partner

8/10

Excellent

19 May 2023

Denise

It was a nice place to stay but wouldn't stay again. They had pipes leaking in the lobby and coffee room that were leaking the whole 5 nights we stayed. People were very friendly

Friends_and_family Family

4/10

Poor

27 Apr 2023

Ashley Van Den

When we entered our room, it had an unpleasant smell and the floor was sticky. The refrigerator in our room sounded like is was about to take off. Tried to drown out that noise with the fan, and both noises together only made it worse. There were also cobwebs in the corners of the room. I’m very surprised that this hotel has such overall good ratings. I would not recommend a Candlewood after this.

Leisure Partner

6/10

Pleasant

25 Apr 2023

Verified traveler

Left over mac n cheese in fridge and clothing in drawer. wasn't vacuumed either and the TV didn't work

Friends_and_family Family

8/10

Excellent

14 Apr 2023

Minette

The staff was amazing. Courteous, professional on all levels. Everyone I encountered was great. The property is old and run down, needs updating. Room was adequate, bedding was clean. Bathroom was run down needs a refresh. The staff is doing the best they can with what they have to work with.

Leisure Pet

6/10

Pleasant

03 Apr 2023

John

Paid a lot more than other hotels in area. Did so to ensure a good clean comfortable room.
It was just ok. TV didn’t work had to go to desk to get it fixed. No tp holder. No shampoo. Overall just ok. Won’t spend the extra money again.

Leisure Partner

2/10

Poor

01 Apr 2023

Keira

Horrible

At 8pm check-in, My suite was not clean and I was not able to check in they called the general manager and I was told the manager said I can down grade and get what is available and that’s it!!! I went to Home suites across the street and they gave me the best service plus a discount without any reservation. All because my experience with Candlewood I will never use them again!

Business

4/10

Poor

19 Mar 2023

Tamara

When we checked in at 3pm our room wasnt ready, we had no towels, no shower curtain, dirty laundry laying in the hallway, and the door was left open

Leisure Family

8/10

Excellent

12 Mar 2023

Antonio Marroquin

Very nice hotel.

Friends_and_family Family

10/10

Exceptional

08 Mar 2023

joseph

Great hotel why stay there

Business_and_leisure Pet

10/10

Exceptional

15 Feb 2023

Terry

I liked the room itself with the kitchenette. I did not like that we were kind of back behind everything

Business Self

10/10

Exceptional

05 Feb 2023

Lisa

Convenient stop

Just a stop overnight with a dog.

Self

10/10

Exceptional

28 Jan 2023

John

Staff was very friendly and Hotel was very clean. Will definitely stay again when in the area.

Leisure

4/10

Poor

21 Jan 2023

James

Nope!

We arrived around 11:30pm, front desk employee was super friendly. Unfortunately, they only showed us as having 1 room when we booked 2. After showing her my confirmation, she quickly found us a second room. The room itself was not good, doors were filthy, chair and couch had visible stains, bathroom doors and drawers hanging on loose hinges, etc. The biggest issue was the enormous clump of hair in one of the bathroom drawers! Had it not been midnight by then I would have requested a refund and went somewhere else!!! Our second room didn’t have sheets or blankets for the sofa bed, it had no bath towels and no shower curtain. I’m informed the nice front desk lady who promptly offered me points but I declined. I would not recommend this hotel

Friends_and_family Family

2/10

Poor

02 Jan 2023

Chad

I reserved two rooms with two beds in each as I have a large family. When I arrived the hostess said I only had one room until I showed her my reservation. There was a problem with the credit card machine and it would not process my $50 deposit for incidentals on the second room. While trying to figure out what was wrong my family went to the room that we did check in to. They returned to the front desk because the room was destroyed. There were no bed sheets or blankets and there was trash all over the room. The hostess gave us the key to our other room instead. Meanwhile she could not get the fee to process after nearly an hour on the phone with my bank. The hostess was unwilling to let me check in to a second room. We ended up sleeping on the floor because she said there were no extra cots, blankets or pillows. I was extremely disappointed with the service. I stay with this chain of hotels on a regular basis and this has never happened before. I hope it won’t happen again. I also hope that I do not get charged for the second room.

Leisure Family_with_children

8/10

Excellent

02 Jan 2023

Evan

I like the property and staff, however all of us had trouble with our keycards more than once

Leisure Family

10/10

Exceptional

27 Dec 2022

Jill

Nice surprise

Well equipped kitchen, clean, comfortable

Partner

10/10

Exceptional

17 Dec 2022

Maidely

Check in lady was very kind and quick with getting us checked in. Room was very spacious and appeared very clean. It was a great one night stop.

Leisure Partner

8/10

Excellent

15 Dec 2022

Cathrine

Staff was excellent and the manager handled a charge on my card in a swift manner. Housekeeping staff were friendly and took care of what I needed. Room was pretty clean and comfortable. I was disappointed on the litter making the property look unkempt. Also, dog poop was all over the pet area. The laundryroom is free to guests, but the dryers may need to be cleaned, as it took over 2 hours to dry my clothes. Overall, this is a good place to stay.

Leisure Pet

10/10

Exceptional

29 Nov 2022

Verified traveler

The hotel was nice clean the front desk was great. They let me check in early.

Partner

2/10

Poor

15 Nov 2022

Austin

The people that stay here and leave positive reviews must all be smokers.The first room I tried smelled like a bar.I moved to another room and it still smelled like cigarettes.My first and last time at this place.My allergies were horrible the next day.Do not stay here unless you’re a smoker.Horrible!

Leisure Self

10/10

Exceptional

09 Nov 2022

Melanie

The staff here are super friendly and helpful. I got to my room and realized I didn’t have a coffee maker or a blow dryer and the staff made sure I had those items within minutes. Rooms seemed clean. I felt it could of had just a tiny bit more cleaning done in the shower but nothing really to complain about. Downstairs is a “cupboard” if you want to purchase items for your stay. Unlimited free coffee. They also have a community room filled with items that you can borrow and bring back such as a crock put, waffle maker, really sharp knives, games, books, etc. property was clean. There is a drain in the front of the building that had some beer cans that need to be picked up but the property is well maintained. Cleaning staff was super friendly. I had a very positive experience here. There is literally 30 plus restaurants within a minute drive if the hotel, a Walmart less than a half
Mike away. Great location if staying in Clarksville. I will stay here again on my next visit.

Business_and_leisure Self

10/10

Exceptional

20 Oct 2022

Jeana

Great customer service, very friendly and welcoming. Loved the dog area as it was a nice grassy area and being on the first floor was wonderful and easy to get to the dog area.
The room itself was great! Soft, comfy bed, big bathroom and the amenities were great as well.

Leisure Pet

8/10

Excellent

10 Oct 2022

Sue

The bed and pillows were very uncomfortable, did not sleep
We’ll at all.

Leisure Partner

10/10

Exceptional

04 Oct 2022

William

The staffing were very friendly.

Business_and_leisure Self

6/10

Pleasant

04 Oct 2022

Lowell

Good: looks like it had been renovated recently. Spacious.
Bad: lobby smelled like a wet dog. Design of the renovation was not great. Cannot open drawer due to chair squeezed next to it. No sheets or blanket for the sofa coach. No extra towels. Shower down quick enough, so standing in water. Slow check in supposedly due to slow computer.

Leisure Family_with_children

8/10

Excellent

06 Sep 2022

Margaret

Overall, not bad

The only thing I didn't like was that the walls are paper thin, which means that the sounds from any room adjacent to mine were as if there was no wall at all. This is probably typical of all hotel living but I really wish hotels were more sound-proof.

One other note: there was some evidence that there had been some leaking above the shower. This hotel probably could use some refurb/update.

Self

8/10

Excellent

04 Jul 2022

Cheryl

The greeting/checking staff was friendly, quick and caring.

Leisure Family_with_children

8/10

Excellent

28 Jun 2022

Elisabeth

Nice, clean and quiet rooms.

Leisure Family

10/10

Exceptional

26 May 2022

Diane

Nice very clean

Leisure Family

4/10

Poor

14 May 2022

Ricky

Rooms smelled.

Leisure Family_with_children

4/10

Poor

22 Mar 2022

Lauren

The images and online review made this hotel look promising. However, this hotel was not clean. Our room smelled stagnant and musty. The entire vinyl floor in the kitchenette was extremely sticky. When we pulled out the sleeper sofa, the mattress protector was FILTHY. Stains were everywhere, including some dried blood. Underneath the couch, you could find old food and random items. It obviously had not been cleaned. The walls had been drawn on and the walls/doors were also filthy. The main bed was comfy though. We were very disappointed and spent nearly $200 on this room due to it being a weekend. NOT worth the price.

Leisure Family_with_children

4/10

Poor

21 Mar 2022

Nina

The hotel was musky and had a “dirty” feeling. It was the only place available for the evening and was almost $200 per night. Definitely not worth that, as all the higher end places were priced at that. This should be priced closer to an Econo Lodge or Red Roof.

10/10

Exceptional

07 Feb 2022

Ashley

Good

Business_and_leisure Self

6/10

Pleasant

05 Feb 2022

frederik

Just average for the price paid.

Our front desk person was very friendly and nice, but in general...this motel is just average. Not a 9-out-of-10. General cleanliness is average. A pair of dirty black socks was still in our bathroom, which raises the question of whether housekeeping is paying enough attention to details. Parking is well-lit, in this location which is a little out-of-the way, and that's good. But in general, this motel is not really worth $135+tax, for this level of service (no breakfast), cleanliness (middling). We like Clarksville as a midway point between home and our winter vacation spot, but we will probably be looking for a different hotel for our overnight stop.

Friends_and_family Family

6/10

Pleasant

05 Jan 2022

Karl

Ok

Hallways wear very dirty, garage cans wear overflowing. Room was was ok. Couch was very stained.

Friends_and_family Family

8/10

Excellent

12 Nov 2021

Trixie

Very clean. Will stay again

Leisure Partner

4/10

Poor

02 Nov 2021

Pamela

I liked there coffe i was dissatisfied when first got there she was not very helpful on directed me to my room once got to my floor it smelled like burned food very long time the trash we had take our sekf by stairway was over filled all on carpet i had 2 rooms than breaking bottle and loud music for 3/4 hours my brother ran over beer bottle with his brand new car the lady at desk said she didnt have a brrom and she would tske care of it so we used our feet to sweep it up next day i get a call from desk saying it a complaint on my little dog i had just left the room the cleaning lady was next door of course my dog going to bark let me remind you its a pet friendly hotel oh and not to mention iam on 3rd floor and have c o p d i have problems with legs and i moved chair they had big dent hiding and my remote for tv didnt work they change battery and still didnt work that bout does it not to mention i filmed some ther partying i wont go ther again

Business_and_leisure Family_with_children

6/10

Pleasant

02 Oct 2021

Suzy

Property needs renovations. Very tired and worn out.

Partner

4/10

Poor

25 Sep 2021

Verified traveler

Old property with questionable cleaning

Property is dated. Room had not been properly cleaned. Some kind of black sticky dirt on floor in kitchen area. Smell of previous cooking. TV old. No way to stream video. Toilet made loud noise when filling tank after flush. Room attendant could not have missed this problem when cleaning bathroom suggesting bathroom toilet may not have been cleaned. Would not stay here again. Much better options nearby.

Partner

10/10

Exceptional

19 Sep 2021

Verified traveler

Great hotel

This hotel was nicer than I had expected. Room was extremely clean and had a small kitchenette which i had not expected. Would definitely recommend staying here if staying in the vicinity. It is walking distance to Waffle House, Panda Express, McDonald's, Shoney's, Burger King, Taco Bell, & Wal-Mart.

Business

8/10

Excellent

27 Jul 2021

Verified traveler

The Candlewood was in a very convenient location. The check in was easy. We felt that the room was a little pricey for the small bed and limited amenities. It also was a hotel that allowed pet and smelled like dogs in the lobby.

Leisure Family

8/10

Excellent

20 Jul 2021

Verified traveler

Full size beds were too soft. Not able to access both sides of beds because they were jammed up against opposite sides of the room walls to make room for the middle side table. Small old tv that should have been updated years ago.
However; the showers pressure was wonderful and invigorating.

Leisure

4/10

Poor

19 Jul 2021

Juanita

Great room- not so good on service...

The room and hotel was fine. But on the morning of check out, which is 11am, the cleaning staff knocked on the door at 8am to ask \"if we would be checking out\"?
They came 2 more times between 830am-10am.
After a complaint to the front desk and request for compensation for the rude disruptions-The manage never returned my call.

Business

10/10

Exceptional

13 Jul 2021

Verified traveler

Nice place stay!! Clean,
Staff was excellent!

Leisure Family

6/10

Pleasant

12 Jul 2021

Wanda

Ok stay! Would not stay at this location again!

Friends_and_family Family

8/10

Excellent

11 Jul 2021

juan

room was not sound proof

the room was not sound proof ,we heard people coughing in the next room. tv playing after midnight , steps in the floor above us ,very annoying noises that made sleeping difficult

Partner

8/10

Excellent

22 Jun 2021

Verified traveler

Felt like home

The facilities were older and needed updating but the suites were clean and provided a complete kitchen and eating space. Their mini market was well stocked with numerous choices to eat meals in house. The beds were extremely comfortable, rooms were fairly sound proof, and plenty of outside area to walk our pet. Our stay was very relaxing.

Friends_and_family Family

10/10

Exceptional

21 Jun 2021

Verified traveler

Nice and clean. The main air condition is in the living if you get a suite. There is a small
Blower that blows into bedroom so if you like to sleep cold this is not the room to get.

Leisure Partner

10/10

Exceptional

03 Jun 2021

Verified traveler

Everything was perfect

Leisure Pet

10/10

Exceptional

01 May 2021

Douglas

Awesome place to stay

It was a very clean comfortable hotel, it felt like a 5 star hotel

Partner

10/10

Exceptional

27 Apr 2021

Scott

Cleanest hotel!

This has been one of the cleanest hotels I have stayed at , the service was also amazing . Our AC wasn’t working. Called front desk, they came up immediately and fixed it.. I would highly recommend this hotel.

Friends_and_family Family

6/10

Pleasant

11 Apr 2021

Verified traveler

Not recommended

The common areas of the hotel were dirty and were not cleaned during our 3-day stay. Trash was overflowing in the stairwell. Mattress was old and broken down... room 312 by the window. No breakfast, no lotion in the room, not a good deal.

Friends_and_family Friends

10/10

Exceptional

05 Apr 2021

Verified traveler

Me encanto mucho la estancia de este hotel su cosinita con estufa y refrigerador sus sartenes vasos tazas cuchillos pelapapas bueno hasta un tostador mucho muy limpio y muy amables y necesitamos una silla extra y nos la ofrecieron estuvimos cuatro noches y nos dieron desde detergente para los trastes y lavadora de trastes una maravilla

Friends_and_family Partner

6/10

Pleasant

04 Apr 2021

Verified traveler

Business trip to Clarksville.

The room was nice but I didn't feel clean. The refrigerator had about a half inch of dust and dirt on top of it. The table top I assume what was suppose to be the desk had spots that looked like milk on them that I wiped off. The TV is entirely too small for the room and the remote work horribly with the TV. You had to stand practically right in front of it for it to work.

Business

8/10

Excellent

07 Mar 2021

Selena

Bed against the wall

The rooms were very clean, I just wish the bed was in the middle of room. It was against the wall and i had to climb over to get off bed.There wasnt any walk space between bed and wall

Friends_and_family Friends

4/10

Poor

05 Jan 2021

Steve

Dog kennel

Very disappointed that I wasn’t told I would be stuck on a floor full of barking dogs and screaming kids.

Partner

10/10

Exceptional

12 Dec 2020

Jodi

Convenient to the building. Good lighting especially in the evening hours.

Friends_and_family Partner

10/10

Exceptional

11 Dec 2020

Claire

Very clean and comfortable

No complaints at all. Friendly and efficient front desk. Easy to check in and out. Good kitchen facilities although cutlery a bit lacking. Would return

Partner

8/10

Excellent

29 Nov 2020

Verified traveler

Worth the stay

The hotel is nothing to write jome about but they admit that- it is functional and serves its purpose

Friends_and_family Family

10/10

Exceptional

20 Oct 2020

beth

Great location!! Great kitchenette! Our 1st night, our bed was to soft for us, Amy easily moved us to another room for the ready of our stay!! She was very helpful and friendly!!

Partner

10/10

Exceptional

20 Oct 2020

Verified traveler

Perfect!

Came to pick up our puppy in nearby Adams and stayed overnight. Front desk friendly and very responsive to questions and requests. Everything great!

Friends_and_family Family

6/10

Pleasant

16 Oct 2020

Verified traveler

Room looks different than on the picture. On the picture quinn room was sofa etc, but when we get in to the room everything was smaller. When i asked desk person for upgrade she did not even check computer, and she said thay have no anymore king size bed rooms.
Remote control did not work properly, some bottons did not work. AC was very noisy

Leisure Family

6/10

Pleasant

20 Sep 2020

Verified traveler

It was ok. There is no breakfast. They only clean if you stay over seven days and if you want clean towels you have to take to front desk to replace them. I saw some people not wearing masks. Customers and staff. Very small workout room.

Friends_and_family Family

10/10

Exceptional

09 Sep 2020

Verified traveler

Overnight stay

Everything was clean!! Great overnight stay

Friends_and_family Friends

10/10

Exceptional

13 Aug 2020

Don