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Hills Sarajevo Congress & Termal Spa Resort

Sarajevo · Bosnia & Herzegovina

Butmirska cesta, 18View location

8.2/10Excellent238 Reviews
Cleanliness8.2/108.2
Service8.2/108.2
Comfort8.6/108.6
Condition8.0/108.0
Location8.0/108.0
Neighborhood7.6/107.6
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hills Sarajevo Congress & Termal Spa Resort

This fabulous hotel is part of the largest group of hotels in Bosnia and Herzegovina. Notable for the large number of pools that offers both exterior and interior. It has a total of 260 luxurious rooms decorated with all kinds of detail. They are spacious and have private balconies.

Among the services offered rooms are air conditioning, television, minibar and private bathroom with hairdryer and amenities. Also, if you are thinking about holding an event or banquet, the hotel offers you rooms specially prepared for these celebrations.

Finally it is important to mention located at the top of the building offering superb panoramic views of the city restaurant.

Read more about this hotelShow less

With a stay at Hills Sarajevo Congress & Termal SPA Resort in Sarajevo (Ilidža), you'll be steps from Ilidza Thermal Riviera and a 3-minute drive from Bosna. This family-friendly hotel is 2.1 mi (3.3 km) from Sarajevo Tunnel Museum and 2.6 mi (4.2 km) from Bosna River Spring.

Make yourself at home in one of the 260 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
    • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
    • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
    • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
    • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night
    • Service fee: 5 percent

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from June to September.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 15 per person (one-way)
    • Airport shuttle fee per child: EUR 7.50 (one-way), (from 5 to 12 years old)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Bosnian

    Slovenian

    English

    Croatian

    Turkish

    Spanish

    Serbian

Nearby attractions

Ilidza Thermal Riviera 0.1 km / 0.1 mi
Bosna 2.2 km / 1.4 mi
Roman Bridge 2.7 km / 1.7 mi
Sarajevo Tunnel Museum 3.1 km / 1.9 mi
Bosna River Spring 3.4 km / 2.1 mi
Bosmal City Center 6.9 km / 4.3 mi
Jewish Museum of Bosnia and Herzegovina 7.6 km / 4.7 mi
Sarajevo Jewish Museum 7.6 km / 4.7 mi
Vrelo Bosne Park 7.8 km / 4.8 mi
Grbavica Stadium 8.1 km / 5 mi
University of Sarajevo 8.5 km / 5.3 mi
Sarajevo History Museum 8.9 km / 5.5 mi
National Museum of Bosnia and Herzegovina 9 km / 5.6 mi
National and University Library of Bosnia and Herzegovina 9.4 km / 5.8 mi
Bosnian Parliament Building 9.5 km / 5.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2016
  • Total number of rooms: 330
  • Number of floors (main building): 10
  • Single rooms: 3
  • Twin rooms: 84
  • Double rooms: 229
  • Apartments: 15
  • Triple rooms: 229
  • Family rooms: 32
  • Accessible rooms: 6
  • Connecting rooms
  • hotel
Show 83 more facilities & services
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Airport
  • Wheelchair-accessible
  • Car park
  • Electric vehicle charging stationExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Local and international callsExtra charge
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Show cooking
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room: 5
  • Meeting room
  • ProjectorExtra charge
  • PrinterExtra charge
  • Photocopier
  • Audio-visual equipment rentalExtra charge
  • Indoor freshwater pool: 1
  • Children’s swimming area: 1
  • Kids’ club
  • TV lounge
  • Sauna
  • Hot tub
  • Turkish bath (hamam)
  • SolariumExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salonExtra charge
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Breakfast a la carte
  • Buffet lunch
  • À la carte lunch
  • À la carte dinner
  • Breakfast and dinner
  • Gluten-free meals
  • Vegetarian meal
  • Children get free accommodation, meals payable on the spot
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 36 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable4 photos

    Hills Sarajevo Congress & Termal Spa Resort

    DOUBLE DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE CITY VIEWTRIPLE • DELUXE CITY VIEWTPL.CV-DX

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    TRIPLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE CAPACITY 4Room • DELUXE CAPACITY 4ROO.C4-DX

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    Room DELUXE CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C4-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE CITY VIEW KING BEDDouble or Twin • DELUXE CITY VIEW KING BEDDBT.CV-DX-KG

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    Double or Twin DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX-1

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE WITH BALCONYSUITE • DELUXE WITH BALCONYSUI.BL-DX

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    SUITE DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE KING BEDTRIPLE • DELUXE KING BEDTPL.DX-KG

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    TRIPLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE MOUNTAIN VIEWSUITE • DELUXE MOUNTAIN VIEWSUI.DX-VN

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    SUITE DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXE • 1 Bedroom • 130 m²FAM.DX
    FAMILY ROOM DELUXEPhoto unavailable3 photos

    Hills Sarajevo Congress & Termal Spa Resort

    FAMILY ROOM DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    130 m²
    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Room amenities

    • Wi-fi
    • Cot on demand
    • Wheelchair-accessible
    • Living room: 1

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXE • 1 Bedroom • 40 m²TPL.DX
    TRIPLE DELUXEPhoto unavailable6 photos

    Hills Sarajevo Congress & Termal Spa Resort

    TRIPLE DELUXE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Room amenities

    • Cot on demand
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXE • 1 Bedroom • 70 m²SUI.DX
    SUITE DELUXEPhoto unavailable4 photos

    Hills Sarajevo Congress & Termal Spa Resort

    SUITE DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    70 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, 2 × Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Room amenities

    • Balcony
    • 220V power supply
    • Bathroom: 2
    • Shower: 1
    • Direct dial telephone
    • Living room: 1
    • Wheelchair-accessible
    • Telephone in the bathroom
    • Cable TV
    • Make-up mirror
    • Slippers
    • Background music
    • Toiletries
    • Pay movies
    • Cot on demand
    • Wake-up service
    • Wi-fi

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE CITY VIEW KING BEDTRIPLE • DELUXE CITY VIEW KING BEDTPL.CV-DX-KG

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    TRIPLE DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX-1

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    FAMILY ROOM DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE MOUNTAIN VIEWDouble or Twin • DELUXE MOUNTAIN VIEWDBT.DX-VN

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    Double or Twin DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX-1

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE ONE BEDROOMSUITE • DELUXE ONE BEDROOMSUI.B1-DX

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    SUITE DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE WITH BALCONYTRIPLE • DELUXE WITH BALCONYTPL.BL-DX

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    TRIPLE DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    DOUBLE DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE WITH BALCONYSINGLE • DELUXE WITH BALCONYSGL.BL-DX

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    SINGLE DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE MOUNTAIN VIEWSUITE • MOUNTAIN VIEWSUI.VN

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    SUITE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXE • 1 Bedroom • 36 m²SGL.DX
    SINGLE DELUXEPhoto unavailable4 photos

    Hills Sarajevo Congress & Termal Spa Resort

    SINGLE DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-7

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-7

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE CITY VIEWDouble or Twin • DELUXE CITY VIEWDBT.CV-DX

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    Double or Twin DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE TWO BEDSTRIPLE • DELUXE TWO BEDSTPL.2B-DX

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    TRIPLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX-1

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE CITY VIEWRoom • DELUXE CITY VIEWROO.CV-DX

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    Room DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE WITH BALCONYDouble or Twin • DELUXE WITH BALCONYDBT.BL-DX

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    Double or Twin DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE CITY VIEWSINGLE • DELUXE CITY VIEWSGL.CV-DX

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    SINGLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH BALCONYRoom • DELUXE WITH BALCONYROO.BL-DX

    Photos are not available for this room type.

    Hills Sarajevo Congress & Termal Spa Resort

    Room DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hills Sarajevo Congress & Termal Spa Resort

8.2
Excellent
238 Reviews
Cleanliness
8.2 /10
Service
8.2 /10
Comfort
8.6 /10
Condition
8.0 /10
Location
8.0 /10
Neighborhood
7.6 /10
Amenities
8.0 /10
75 reviews shown
10/10
Exceptional
26 Jun 2026
Admir
Everything was amazing, starting from room service to the beautiful pool, and breakfast was delicious.
Family_with_children
10/10
Exceptional
03 May 2026
natasa
A truly exceptional stay at Hotel Hills Sarajevo. Every detail was thoughtfully arranged, from the warm hospitality and attentive staff to the impeccably maintained rooms and outstanding facilities. The combination of comfort, professionalism, and atmosphere made our visit both relaxing and memorable. Hotel Hills offers an experience that reflects quality in every aspect. We look forward to returning again and highly recommend it to anyone visiting Sarajevo.
Business
10/10
Exceptional
16 Oct 2025
Fahra
Staff,parking
Business_and_leisure Family
10/10
Exceptional
20 Jul 2025
Richmond
This place is perfect! Kids love the water slides and splash pads. Easy to enjoy Sarajevo from here. Staff was great.
Leisure Family
4/10
Poor
07 Jul 2025
Semir
the rooms are ok, the cleanliness of the pool can't be worse, it's not worth that money, never again
Leisure Family
10/10
Exceptional
15 Jun 2025
Bien Patrick
We had a fantastic stay at this hotel in Sarajevo. Its prime location just a short drive to the airport made catching an early flight incredibly convenient. The hotel room was exceptional—spacious, modern, and featured a lovely balcony where we could relax and enjoy the views. The overall experience was comfortable and hassle-free, thanks to the excellent amenities and friendly staff.
Leisure Friends
2/10
Poor
09 Jun 2025
Ahmed
The room very old and no look for bathtub and breakfast is very bad no options but the reception team very helpful very nice
10/10
Exceptional
10 May 2025
ZAHID
Hotel has one of the best breakfast offers. They offer lunch and breakfast foods with great choices of Bosnian and International foods. Hotel has great parking space and its quick walk from popular Vrelo Bosne park. This hotel has a whole city inside the hotel, and its great spot for staycation.
Leisure Partner
8/10
Excellent
21 Apr 2025
Vladimir
Hotel is a bit off the beaten path, but that's not necessarily a bad thing. Don't rely too much in GPS or Google Maps, but th y will bring you close to the hotel and it is visible from afar.

Staff is good and IMHO, the best part if the stay.

Hotel itself has seen better days. Sky Bar, which was supposed to be on floor 11 was a horror show - pitch dark corridors with things on the floor.

They also hosted some event in one of their ballrooms. It was incredibly noisy and it lasted until dawn, preventing me and my wife from having a good night's sleep.

One good point goes to the breakfast buffet. Food was excellent and diverse. If you never visited Turkey this is as close as it gets in terms of good - meaning, it was tasty, diverse and plentiful.

Overall, it isn't a bad place to stay but noise was a bit too much for us.
Leisure Partner
10/10
Exceptional
28 Mar 2025
Nerman
Excellent stay, right across rhe airport. Walking distance to restaurant anf shops.
Leisure Friends
10/10
Exceptional
23 Oct 2024
Musarat
Lovely hotel. Clean and spacious rooms. Staff were friendly not much English was spoken. Spa was good. Steam rooms were nice. Kettle and mini bar and hair dryer. Air con was hot! Had to leave the door open as it was hot. I would go again.
Leisure Friends
10/10
Exceptional
27 Sep 2024
Amila
Very specious rooms with a nice balcony! Clean and comfy bed.
Leisure Partner
10/10
Exceptional
24 Sep 2024
Khalid
Nice and friendly staff
Leisure Partner
8/10
Excellent
05 Sep 2024
Verified traveler

Fun for kids

Nice, clean and fun for kids
Friends_and_family Family
2/10
Poor
02 Sep 2024
Fred
Stained sheets and pillowcases, hair in corners and on the sink. Loud noisy facility. Icky Gross.
We had a 2 night stay, checked out and left early the next morning.
Partner
10/10
Exceptional
06 Aug 2024
Almir
The hotel was nice
Business_and_leisure Family
8/10
Excellent
05 Aug 2024
Azem
Everting perfect
4/10
Poor
01 Aug 2024
Osman
I’ll start with that some of the employees we came across during breakfast and dinner were good. The room we had has been worn a bit. It wasn’t cleaned daily and even when we asked the cleaning was not the best. The person at the pool named Kenan yelled and cursed at me and family and asked for a receipt for chairs and sun umbrella which you can’t get unless you pay for it. There is a huge food menu however most of the vegetarian stuff they didn’t have. Some of the waiters would say mean things about other guests in Bosnian which is completely unacceptable. Around the hotel is extremely dirty with trash everywhere. One night the waiter put someone’s coke at our table and our son accidentally drank from it, the waiter saw it and proceeded to pour it for someone else. Some of the guests at this hotel also touch everything- you have to almost police the table. It was better when I stayed here two years ago-never again.
Leisure Family_with_children
8/10
Excellent
14 Jul 2024
Mile
Spa wellness is very good , staff very helpful ,very good rich breakfast
Leisure Family_with_children
10/10
Exceptional
08 Jul 2024
NABIL
Its a resort with some time built, it is maintained but shows that years have passed. Staff is excellent and food in breakfast is good variety. Room conditions as for space are huge with the years factor in mind. Its worth the stay
Business_and_leisure Partner
10/10
Exceptional
27 May 2024
simon
*
Leisure
10/10
Exceptional
07 May 2024
Mirsada
Beautiful place to stay!
Leisure Self
10/10
Exceptional
06 Apr 2024
ZAHID
Excellent breakfast selection, so much on offer!
Leisure Partner
8/10
Excellent
20 Jan 2024
Mirsada
Hotel room doesn’t have iron. That’s the only thing that needs to be improved! I highly recommend!
10/10
Exceptional
10 Jan 2024
Mirsada
Hotel room doesn’t have iron. That’s the only thing that’s missing! Otherwise, I highly recommend!
Business_and_leisure Family
10/10
Exceptional
27 Dec 2023
Mirsada
Best service and food we ever had! Highly recommend!
Business_and_leisure Partner
10/10
Exceptional
19 Oct 2023
MANSOUR
Great stay
Friends_and_family Family
10/10
Exceptional
05 Oct 2023
Rachel
The property and staff were fantastic
8/10
Excellent
01 Sep 2023
Alim
The food in the buffet was very limied and there wasn't much variation on a day to day basis.
Leisure Family_with_children
4/10
Poor
24 Aug 2023
Emina
Staff was great, but the rooms are not wheelchair accessible. Also it could have been much cleaner. The elevators were dirty and I also found a huge bug in my room. The rooms are not worth the price to be honest.
Leisure Family
8/10
Excellent
08 Aug 2023
Nihad
👍
Business Family
8/10
Excellent
10 Jul 2023
Lejla
Close to the airport; spacious rooms; comfortable beds; clean rooms
Leisure Partner
10/10
Exceptional
08 Jul 2023
Armel
This is by far the best Hotel in Sarajevo, breakfast buffet is excellent with lots of options. The staff is super friendly.
Friends_and_family Family
10/10
Exceptional
27 Jun 2023
Verified traveler

Bosnia visit

It’s very good .
Friends_and_family Family
8/10
Excellent
16 Aug 2022
Biljana

Not so great

The hotel has a huge thermal spa complex which was the reason we picked it. However, the hotel seems to be short of staff, not able to manage crowds of guests. Most disappointing was breakfast - lots of food choices in a dark overcrowded restaurant. Food was not presented nicely, pieces of cheese and salami looked as if they were thrown on the plate. I could not find a hand sanitizer in the restaurant. Room was huge, but slightly worn our. The pools were clean and not crowded. The wifi was very slow. When asked about it, the receptionist said it works fine for him! Other receptionists were very kind. Overall, for next time I would choose another hotel.
Friends_and_family Family
10/10
Exceptional
30 Jul 2022
Osman
This hotel is perfect. Clean, modern and very friendly people. Food is great. Highly recommend.
Leisure Self
8/10
Excellent
08 Sep 2021
mirza
Nice room with balcony
Leisure Partner
10/10
Exceptional
20 Aug 2021
Verified traveler
Excellent hotel
Amazing pools
Leisure Family_with_children
8/10
Excellent
31 Jul 2021
Verified traveler
Overall it was good hotel, put the price was high
Leisure Family_with_children
10/10
Exceptional
05 Jul 2021
Verified traveler
Very nice hotel and staff are friendly
Leisure Partner
10/10
Exceptional
29 Jun 2021
Verified traveler
Excellent hotel
Amazing breakfast
Business_and_leisure Family
8/10
Excellent
19 Mar 2021
Haitham

enjoyed during lockdown

Stayed while there was a lockdown. Pleasant and comfortable with enough to do.
Friends_and_family Family
8/10
Excellent
16 Mar 2021
Haitham

Lockdown fun

Ideal use for the family all amenities for kids even during lockdown kids are entertained (huge space, pools, indoor playground)
Friends_and_family Family
2/10
Poor
14 Jul 2019
kenneth

Book at some other hotel!!

This is a 2 star hotel not a 5 star. it's a dirty hotel!!
They do not serve lunch, they put wet linen on the bed, Wifi is not working, there are rubbish and cigarettes all over the swimming pool area, skybar is closed in the evening, breakfast is horrible (all coffe machines out of order, the buffet looks like a battleground, they do not clean up after breakfast, so you have to find a table and eat together with others garbage.
Family
10/10
Exceptional
25 Jun 2019
Verified traveler
The ambience at the Hills is second to none. Hotel is situated close to the airport, about 8mins drive. Room is impeccable with an extended view over the city. Water parks sees a lot of people over the weekend and that makes it a very busy place, you could get lost in the midst of the swimmers. It’s a place I would like to visit again as I like to meet people. IFTDO conference was holding at the same time I was there and I got the opportunity to meet the conference President (Sanja), she was full of life as she took her time to explain the city and places to visit. I’ll definitely come back again to enjoy the ambience.
Leisure Self
6/10
Pleasant
08 Apr 2019
Anwaar
Iron and ironing board is not provided so you need to pay if you want to iron
Family
4/10
Poor
06 Sep 2018
Fatma

Good

It was okay but very crowded the staff were very helpful but it’s not a five star standard in the room there was no water and no enough towels
Family
10/10
Exceptional
26 Aug 2018
Rashed

Friendly staff, Wide parking lot, and much more..

Great staff, big lobby, amazing swimming pool and restaurants, very big parking lot, clean and big room.
10/10
Exceptional
04 Jul 2018
MUBARAK
Desk front staff help ful .
Family
10/10
Exceptional
07 May 2018
Ali

Great hotel

Overall its a great hotel, facilities, restaurant, and staff.

But some services missed since it is a 5 star hotel, for example:
1. There is no iron in the rooms ( No choice to remove clothes creases other than the laundry)
2. no complimentary waters in the rooms.
6/10
Pleasant
19 Apr 2018
Navindra
We booked on half board and when we went for dinner we were informed it's not buffet and given 3 choices, compared to the price charged for half board and the value of the dinner it's definitely not worth it. The breakfast was also not very good.
Family
10/10
Exceptional
10 Mar 2018
Verified traveler

Nice hotel with pool and spa

Nice hotel with pool and spa, good food, kids playground and everything else.
2/10
Poor
15 Sep 2017
Natalie

Worst hotel don't stay here

Rudest hotel, lies about facilities being available. (Pool closed, fitness centre not finished) disgusting smokers everywhere and every dining room or bar used for weddings. Staff super obnoxious.
Family
6/10
Pleasant
12 Sep 2017
Verified traveler

Nice rooms and poor service

very poor level of service for a new upgraded hotel
Family
8/10
Excellent
30 Jun 2017
Asad Ullah
Its a very good hotel, check in was smooth and staff was very friendly.
Family
6/10
Pleasant
03 May 2017
Marwan

Nice rooms, that's it!

A relatively new hotel with nice and spacious rooms. The service is very basic but the friendliness of the staff makes up for it
8/10
Excellent
04 Mar 2017
Verified traveler

Clean hotel

It was a new experience in hospitality of Sarajevo
Family
8/10
Excellent
22 Jan 2017
Verified traveler

Nice hotel

Very nice hotel, large room, comfortable bed, very clean. Breakfast could be better for this kind of hotel. Area is not top, but OK. There is no sauna, altough it was said there is a wellness area. It's stil being built.
10/10
Exceptional
27 Jul 2026
Manije
Fin hotell, veldig hyggelige ansatte. Fikk den hjelpen vi trengte. Alle snakker engelsk flytende. Superb!
10/10
Exceptional
27 Jul 2026
Joakim
Bra pool, bra roomservice
8/10
Excellent
26 Jul 2026
John
Rummet var stort och rymligt. Fin design på inredningen. Vi hade dock lite små flugor som drog sig till telefonen när man surfade. Gick lätt att ta död på. AC och bekväma möbler i rummet. Sängen var rätt hård, så för er som gillar det kanske det är en tumme upp. Kuddarna var lite konstiga. Som om man fyllt upp den till hälften med material, så puffade du kudden innan du la dig på den var den kanon. Fem minuter senare var materialet på höger och vänster om huvudet och man låg på sängen med huvudet. Inte så användarvänliga.
Toaletten hade en konstig spolning, så man fick spola fler gånger än en.
Fin balkong.
Fin restaurang med buffé om man ville ha.
Frukosten var kanon. Mycket gott att välja på.
Hjälpsam personal i restaurangen.
Vi hade en bra upplevelse och vistelse på detta hotell. Rekommenderas.
8/10
Excellent
25 Jul 2026
Claudio
Molte persone da gestire e capisco la difficoltà ma la cucina migliorabile, il buffet costava tanto per quello che offriva … spesso erano avanzi della mattina … comunque il personale molto gentile …
2/10
Poor
21 Jul 2026
Esat
Første værelse fandt vi sengelus og væglus efter at have været på værelset under 5 minutter, mine børn opdagede det og vi kunne ikke være i det med tanken om hvad der ellers var derinde.
Det 2. værelse vi fik var der lange hår på gulvet og falske øjenvipper samt edderkoppespind ved sengegavlen.

Morgenmaden var rigtig god.

Poolområdet er ikke hotellets egen og man betaler 5 euro pr seng og 5 euro pr parasol, selvom man er gæst på hotellet, men da det ikke ejes af hotellet får man kun fri adgang til stedet, og betaler så for solsenge og parasol.

Der var 2 bryllupper, på 3 nætter som varede langt udover natten til kl 00-03, med altandøre der ikke kan lukke ordentligt kan alt høres, specielt når gæsterne fra brylluppet skal hjem og grædende børn, råbende voksne, samt brummende biler, kan høres konstant.

Virkelig en dårlig oplevelse.
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Vildana
Super!
Partner
10/10
Exceptional
22 Apr 2026
Christian
Particolarmente colpito dalla serietà ed efficienza del personale
Self
6/10
Pleasant
13 Apr 2026
Dino
-
Friends_and_family Family
2/10
Poor
25 Feb 2026
Ante
Möbel sind schon sehr heruntergekommen, teilweise fallen diese auseinander, sie nicht benutzbar. Masse statt Klasse bezüglich Frühstücksbuffet.
Friends_and_family Friends
10/10
Exceptional
19 Feb 2026
LEVENT
Evet
Self
8/10
Excellent
05 Dec 2025
SAVAS
Oda temizdi personel nazikti türkçe bilen personel var kahvaltı çok iyi
Business
8/10
Excellent
08 Nov 2025
SERGIO
Camera
Business Self
10/10
Exceptional
31 Oct 2025
omar
Väldigt rent och fräscht, personalen var jättetrevliga och hjälpsamma, många butiker i hotellet, väldigt trevligt med pooler, mycket rena och rymliga
Friends_and_family Family
2/10
Poor
14 Sep 2025
Jasmin
Leider haben wir nicht auf die vielen schlechten Bewertungen der anderen Gäste geachtet und trotzdem dieses Hotel gebucht. Das Personal bis auf eine Rezeptionsmitarbeiterin war durchgehend frech und unhöflich. Ein NoGo in der Hotellerie!
Null Service . Da unser Flug am nächsten Tag ziemlich früh war, baten wir 2x darum, uns Lunchpakete bereit zu stellen. Unsere gebuchte Zimmerrate war inklusive Frühstück. Am Abreisetag waren dann keine Lunchpakete für uns vorbereitet.
Die Sauberkeit im Hotel ist unter dem Niveau eines Sternehotels. Mein Sohn hat nach dem Baden im Thermalbad einen Ausschlag bekommen.
Das Zimmer war ok, das Bett auch . Das Badezimmer leider schmutzig Das Frühstückspersonal total lustlos und unhöflich. Patzige Antworten bei einer einfachen Frage wegen der Milch. Dieses Hotel werden wir nicht mehr buchen und auch nicht weiterempfehlen.
Leisure Family
6/10
Pleasant
21 Aug 2025
Verified traveler

Hotel weder die 5 sterne noch den Preis wert!

Die Zimmer sind auf dem ersten blick super, aber bei genauem betrachten sah man dass das Hotel schon etwas \"älter\" ist. Gebrauchsspuren an ziemlich allem sind zu sehn. Grundsätzlich hat mich das nicht gestört da ich über solche Sachen hinweg sehe, jedoch ist der Abdluftventilator im Bad (geht gleich an sobald man im Bad das Licht an hat) sehr störend laut, aber das schlimmste kamm erst nach der ersten Nacht. Wir hatten auf der Ablagefläche im Zimmer über die Nacht etwas essen/überreste vom Essen liegen gehabt, die dann eine Armee von Ameisen anzog und die dann im Zimmer blieben, und erst nach wiederholtem beschweren bei der Rezeption wurde uns erst ein neues Zimmer gegeben. Ich Persönlich finde es eine frecheit diesem Hotel 5 Sterne zu geben und vor allem bei dem Preis den mal zahlt (man zahlt in Sarajevo im zentrum einen besseren Preis für ein besseres Hotel.)
Friends_and_family Family
8/10
Excellent
16 Aug 2025
Majid
een mannelijke receptionist gaf me een slecht gevoel nadat ik mijn paspoort tussen mijn verblijf door ging vragen. “Hij zei letterlijk ik wil mijn geld eerst”. Met geld bedoelde hij de kamer toeslag. Zoiets heb ik zelf nooit meegemaakt tijdens mijn reizen.
Leisure Family_with_children
10/10
Exceptional
24 Jul 2025
Abid
Hotelet er heilt topp.
Friends_and_family Family

Location & surroundings

Hills Sarajevo Congress & Termal Spa Resort
Butmirska cesta, 18, Sarajevo, Bosnia & Herzegovina

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Hills Sarajevo Congress & Termal Spa Resort

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